to view the 2016 Congress Program

Exploring the new world
LASA NSW-ACT
Congress 2016
Program & Registration
Information
26 – 27 May 2016
Doltone House, Jones Bay Wharf
Pyrmont
www.lasanswactcongress.asn.au
The voice of aged care.
Be inspired and explore the new world. The LASA NSW-ACT Congress 2016 runs over
two days, with a full program and gala dinner on the first day followed by another
full day of inspirational speakers on the next and final day.
Presented by leading age care experts, each session will share fresh insights and innovative
practices. You will leave with an armful of strategies, tips and tools for your workplace.
Keynote Speaker
Congress Facilitator
LASA NSW-ACT again welcomes
Martin Grunstein as Congress facilitator.
Martin stands out as a facilitator and presenter
who genuinely customises his connection to
his audience via industry insights.
Most importantly of all, Martin stimulates
participants to take action rather than just
feel temporary motivation.
With an incredible energy and attention
to accuracy and detail in everything he
does, Martin has the ability to think on his feet and keep audiences
engaged and motivated.
Martin will seamlessly lead the two days of Congress while building a warm
and witty connection between the presenters and delegates. We welcome
Martin to Congress.
Inspirational speaker – Emma Gee
Emma Gee is one of Australia’s
acclaimed inspirational speakers,
offering her thoughts and solutions
on person-centred care and resilience.
With a background in occupational therapy and
as a stroke survivor, Emma is a renowned expert
and a living example of what it takes to step in
another’s shoes and truly bounce back in life.
Learning to speak again post-stroke, and
realising the importance of sharing her story
to help others, were the catalysts for Emma
taking on speaking professionally.
Emma is passionate about enhancing person-centred service delivery
and resilience in the lives of all she works with and promises to leave
her audiences inspired to bounce back and step up. Emma Gee’s signature
phrase “that it’s not what happens to you that matters, it’s how you choose
to deal with it!” will see her audiences moving past life’s hurdles to
what’s possible.
Writer, actor and now author,
Magda Szubanski is an Australian
television and comedic legend.
As keynote speaker at Congress, Magda will
add sharp analysis, inject energy and enliven
the proceedings with her unique humour.
Magda is probably most famous for the ABC
TV sitcom Kath & Kim, widely acknowledged
to be the most successful comedy in Australian
television history.
She is internationally acclaimed for her role in
the Academy Award and Golden Globe winning
Babe and its sequel Babe: Pig in the City.
Magda has twice been named the Most
Popular Person on Television and she has been
acknowledged with an extraordinary seven
Logies, three Australian Writers’ Guild Awards,
two People’s Choice Awards and an Australian
Film Institute (AFI) Award for Best Actress.
An experienced keynote speaker, we look
forward to welcoming Magda to Congress 2016.
HESTA Nominate a Care Staff Member Competition
As sponsors of the LASA NSW-ACT Congress Competition
HESTA invite you to nominate someone in the
aged care industry who deserves an award.
Visit www.lasanswactcongress.asn.au
and click on the registration tab to nominate
LASA NSW-ACT Congress 2016 Program
Congress venue
Congress 2016 will be held at Doltone House – Jones Bay Wharf for the exhibition and plenary sessions
and Darling Island Wharf for the LASA NSW-ACT dinner. Located 5 minutes walk apart, with a range of
accommodation styles nearby, both venues are perfect to host the LASA NSW-ACT Congress 2016.
Congress sessions and exhibition
Doltone House, Jones Bay Wharf, is a unique heritage
venue situated on the restored historic finger wharf at
Jones Bay Wharf, Pyrmont. It is a spectacular waterfront
venue with views of the Harbour Bridge, city skyline and the
Darling Harbour precinct.
LASA NSW-ACT Congress dinner
Situated directly across from The Star, Doltone House
Darling Island Wharf is a spectacular waterfront venue,
located a few minutes walk from Jones Bay Wharf.
Dinner theme: ‘A voyage of discovery’. From Captain Cook
to Captain Kirk. From Ancient civilisations to strange new
worlds. Come dressed as a famous explorer or an inhabitant
of another land.
Accommodation
Jones Bay Wharf and Darling Island Wharf have many
hotels nearby with a wide variety of accommodation styles.
We have organised a 10% discount off the public rate at the
Novotel and Ibis Sydney Hotels. The discount is available
up until 11 May 2016. Bookings after this time will receive
the best available rate.
Please quote DOL250516 when you contact the
reservations department on 02 9288 7180 or email
H1181-re33@accor.com to gain access to the discount.
All rooms will be subject to availability at time of reservation and any terms and conditions
will apply as per the reservation.
Why not stay on to enjoy the spectacular views of Vivid Sydney light show – the world’s largest
festival of light and music – from 27 May – 13 June 2016.
Transport and parking
Both venues can be accessed by water taxi, ferry, light rail, bus or private transport. Parking is available directly across
the road from the venue in the Wilson carpark (1800 727 5464) for a flat rate of $17 (please take bring your ticket to
Doltone House to be validated) or at The Star (02 9777 9000).
Location maps
Jones Bay Wharf Piers 19–21, Upper Deck
26–32 Pirrama Rd, Pyrmont
Darling Island Wharf Accenture/Google Building (opp The Star)
Ground Floor, 48 Pirrama Road, Pyrmont
LASA NSW-ACT Congress 2016 Program | page 3
2016 Congress Program
Thursday, 26 May 2016
9.00am
Welcome and opening of Congress – Martin Grunstein, Congress Facilitator
Industry Update – Robert Orie, President, LASA NSW-ACT
9.15am
LASA National Board Member and NSW-ACT President, Robert Orie will provide a perspective on the aged care
industry in Australia and the challenges and opportunities of delivering care in 2016 and beyond.
Exploring the new world – Loula Koutrodimos, Acting CEO, LASA NSW-ACT
9.25am
The consumer, the Government, and the industry. What is the perception of who we are as providers, and how does
this match the perception of our industry?
CDC – learning from Home Care – Facilitator: Cynthia Payne, CEO, SummitCare
9.45am
Karen Jordan, General Manager, Community Services, Montefiore Homes
Danielle Robertson, Director, Danielle Robertson Consulting Pty Limited
Alyson Jarrett, Community Care General Manager, The Whiddon Group
Troy Speirs, Home Care Manager, St Luke’s Care
More than 12 months into CDC, what lessons have been learned? What challenges have been managed and
overcome? This session, led by a panel of home care experts, affords a wealth of insight into changing consumer
behaviour and the changing focus of the workforce.
10.30am
11.15am
Morning tea and trade exhibition
Platinum Sponsor address by Carollyne Palling, General Manager, HealthX
Financial and legislative challenges in a deregulated environment
Facilitator: Alyson Jarrett, Community Care General Manager, The Whiddon Group
11.20am
Robert Samuel, Partner, Technology Advisory and Solutions, Grant Thornton
John Picot, Principal, Technology Advisory and Solutions, Grant Thornton
Andrew Rigele, Partner
This session asks and considers a range of key challenges for the industry including:
• Financial readiness and literacy to deal with the changes;
• Revenue forecasting and impacts on funding modelling tools to determine the costs of services; and
• Workforce issues.
Who is coming into care? – Facilitator: Robert Orie, CEO, Montefiore Homes
12.00pm
Robyn Boyd, Executive Manager Residential Care, Goodwin Aged Care Services
Sonia Korthout, Clinical Assessment Manager, Thompson Health Care
Neil Stubbs, CEO, The Forrest Centre
Kirstie Waterman, Corporate Financial Officer, Columbia Aged Care Services
The My Aged Care Gateway has allowed potential consumers of aged services to ‘shop around’. They know you
but do you know them? What does the potential purchaser of services look like? A thought provoking session that
explores the wants and expectations of new consumers.
12.45pm
Lunch and trade exhibition
I don’t want that... – Facilitator: Kerry Mann, CEO, Cranbrook Care
2.15pm
Melanie Lindenburg, Director of Client and Community Relations, Montefiore Homes
John Engeler, Group Manager - Accommodation & Services Leadership Team, SummitCare
Jane Burns, Marketing Manager, Christadelphian Homes
A thought-provoking discussion on admitting a CDC consumer into mainstream aged care.
3.15pm
Afternoon tea and trade exhibition
Inspirational Speaker – Emma Gee
3.45pm
4.30pm
Emma Gee is one of Australia’s acclaimed inspirational speakers, offering her thoughts and solutions on person-centred
care and resilience. With a background in occupational therapy and as a stroke survivor, Emma is a renowned expert
and a living example of what it takes to step in another’s shoes and truly bounce back in life. Through her inspiring
presentation, Emma will both captivate and challenge delegates to consider what is possible in their own lives.
CLOSE Thursday sessions
6.30pm: Congress Industry Mixer and Dinner – see next page for details
Exploring the new world
Friday, 27 May 2016
Keynote speaker – Magda Szubanski
With a career spanning almost 20 years as a star of stage and screen, Magda Szubanski has
cemented herself a place in the public imagination with a side-splitting string of comic creations.
9.00am
Both a talented writer and actor, Magda is best know for her roles as Sharon in the hit television
comedy Kath and Kim, and Mrs Hoggett in the films Babe and Babe in the City.
An experienced keynote presenter, Magda will entertain and inspire delegates with her first-rate
emotional and comedic instincts as well as a fierce intellect.
We welcome Magda as our Keynote Speaker to the LASA NSW-ACT Congress.
The future: your viability, your sustainability – Grant Corderoy, Partner, StewartBrown
9.45am
The 2013 Structural Reform continues. Legislative and operational changes have been implemented in
home support, home care and residential care. But wait, there’s more! This session offers us an insight in
further changes coming our way.
10.30am
Morning tea and trade exhibition
ACFI – beyond 1 July 2016
11.15am
•
•
•
What will the ACFI look like beyond 1 July? - Loula Koutrodimos, Acting CEO, LASA NSW-ACT
Commonwealth proposed changes 2017: Industry’s counter proposal - Rod Young, Government Relations, IRT
One funding system for the continuum of care - Cynthia Payne, CEO, SummitCare
Resolve, Protect, Improve – Rae Lamb, Aged Care Complaints Commissioner
12.00pm
Responsibility for The Aged Care Complaints Scheme transferred to the Aged Care Commissioner
on 1 January 2016. As part of the 2015 Budget measures, the independence of aged care complaints
handling was announced. This session is a look at how the new arrangements operate.
12.45pm
Lunch and trade exhibition | Trade prizes
Turning change to your advantage – Facilitator: Liz Roberts, CEO, Buckland Aged Care Services
2.15pm
Tamar Krebs, CEO, Group Homes Australia
Matthew Blissett, Director, Anthem Care
Natasha Chadwick, Managing Director, Synovum Care
Deregulation, consumer led service delivery, increased choice. Innovation and redefinition is shaping service delivery.
This panel session showcases the different models of care and service delivery for a brave new world.
UBER – the great (aged care) debate – Moderator: Martin Grunstein
3.00pm
Matt Fisher, Director, Greengate
Andrew Mann, General Manager, Sue Mann Nursing and Community Care
A lively debate on the pros and cons of UBER, from workforce to care.
3.30pm
Congress close – Loula Koutrodimos, Acting CEO, LASA NSW-ACT
LASA NSW-ACT Congress 2016 social event
Marsh Pty Ltd Industry Mixer and LASA NSW-ACT
Congress Dinner sponsored by Realise Performance
Date and time
Thursday 26 May, 6.30pm – 10.30pm
Dinner sponsor
Venue
Doltone House, Darling Island Wharf
Theme: ‘A voyage of discovery’
Industry Mixer sponsor
‘From Captain Cook to Captain Kirk. From Ancient civilisations to strange new worlds.
Come dressed as a famous explorer or an inhabitant of another land’!
LASA NSW-ACT Congress 2016 Program | page 5
Sponsors
Platinum and Satchel Sponsor
Silver Sponsor
Gold Sponsors
Competition Sponsor
Coffee Cart Sponsor
Industry Mixer Sponsor
Dinner Sponsor
Bronze Sponsors
Pen Sponsor
Notepad Sponsor
Lanyard Sponsor
Banner Sponsor
Exhibitors
Platinum and Satchel
Sponsor
28. HealthX
Lanyard Sponsor
23. WFS: A Workforce
Software Company
Gold Sponsors
10. Medclean
27. Provider Assist
1. Aqualogic
13. Central College
Corporate
2. Unicharm
14. Acetek
23. WFS: A Workforce
Software Company
3. Lowes
15. Crown Furniture
24. Chem-Pack Supplies
Silver Sponsor
9. AON
4. Caterex
16. Ontex Healthcare
26. TENA
5. ARC Training
6. Catering Industries
17. W&L Aged Care
Services
27. Provider Assist
Competition Sponsor
7. HESTA
7. HESTA
18. Prime Super
30&31. Webstercare
Coffee Cart Sponsor
30 and 31. Webstercare
8. Home Instead
19. Paynter Dixon
T32. On Q Recruitment
9. AON
20. Woollam Constructions
T33. e-Tools Software
11. Zenith
21. Daniels Associates
T35. GoComfort
12. Safety and Mobility
22. Soularch Aged
Care Supplies
T36. Whiteley Corporation
T37. Independence
Australia
28. HealthX
T34. Mölnlycke Health Care
10. Medclean
Floor plan* Doltone House, Jones Bay Wharf
13
12
15
16
17
4
5
11
10
18
19
6
7
CATERING
14
CATERING
CATERING
3
T32
T33
9
8
20
21
T35
2
T34
B1 barista
1
B2
CATERING
T37
Registration and entry
T36
31
30
29
28
27
26
25
24
No access through these doors
*Floor plan subject to change
LASA NSW-ACT Congress 2016 Program
23
22
CATERING
Plenary
Registration
LASA NSW-ACT has a simple online registration system. Please visit our Congress website to make your
registration and payment. You will receive an automated confirmation and tax invoice within 24 hours.
For registration assistance please contact the Events Coordinator at LASA NSW-ACT on 9212 6922
or at events@nswact.lasa.asn.au
Register online at www.lasanswactcongress.asn.au
Early bird registration has been extended to Monday 16 May.
Full registration
Early Bird Registration
Standard Registration
Includes attendance to all sessions, catering for the two days,
Industry Mixer and Congress Dinner, name badge, satchel,
Congress materials and access to trade exhibitors.
(Before 16 May 2016)
Includes Industry Mixer
and Congress Dinner
(After 16 May 2016)
Includes Industry Mixer
and Congress Dinner
LASA NSW-ACT Member, Associate, or Corporate Affiliate
$775 (GST Inc.)
$875 (GST Inc.)
Non-Member
$945 (GST Inc.)
$995 (GST Inc.)
Day Registration (Thursday or Friday)
Early Bird Registration
Standard Registration
Includes attendance for one day to all sessions, catering,
name badge, satchel, Congress materials and access to
trade exhibitors. Does not include Congress Dinner.
(Before 16 May 2016)
Excludes Industry Mixer
and Congress Dinner
(After 16 May 2016)
Excludes Industry Mixer
and Congress Dinner
LASA NSW-ACT Member, Associate, or Corporate Affiliate
$395 (GST Inc.)
$455 (GST Inc.)
Non-Member
$495 (GST Inc.)
$545 (GST Inc.)
Social Booking Thursday 26 May
Industry Mixer and Congress Dinner.
$195 (GST Inc.)
Includes Industry Mixer, 3 course dinner,
4 hour beverage package and entertainment.
Payment
Credit card. Please follow the instructions in the online registration process.
Direct Deposit. Bank A/C Name: Leading Age Services Australia NSW-ACT (LASA NSW-ACT)
BSB No 032-003. Account No: 16-3178 (please email a remittance slip to events@nswact.lasa.asn.au)
Cheque. Please write CONGRESS16 and surname as a reference (e.g. CONGRESS16 Smith) on the back of your cheque.
Cheques should be made out to Leading Age Services Australia NSW-ACT
By registering, you agree to all the terms and conditions, including cancellations, refunds and entitlements for the LASA NSW-ACT Congress 2016
as listed on the LASA NSW-ACT website www.nswact.lasa.asn.au
Disclaimer
The speakers, topics and times are correct at time of printing. LASA NSW-ACT reserves the right to delete or alter items in the Congress Program.
Terms & Conditions
Registration cannot be confirmed until payment is received. Cancellations must be made in writing to the Congress secretariat at clare.friend@nswact.lasa.asn.au. Cancellations made on or
before 9 May 2016 will be charged a $50 cancellation fee. Cancellations made after 10 May 2016 may not receive a refund – this is up to the discretion of the organisers The Congress organisers
reserve the right to alter or delete items in the Congress Program. Should the Congress be cancelled for reasons beyond the control of the organisers, registration fees will be refunded after the
deduction of incurred expenses. All prices are in Australian Dollars and are inclusive of GST.
Privacy Statement
We advise the information that you may have provided, or may be asked to provide to LASA NSW-ACT is ‘personal information’ as defined by the Privacy Act 1998 (Cth). LASA NSW-ACT
comply with such legislation which is designed to protect the right of the individual to privacy of their information. Information collected in respect of proposed participation in any aspect of
the Congress will only be used for the purposes of planning and conduct of the Congress. It is also usual to produce a ‘Delegate List ‘of attendees at the Congress and to include individual
details in such a list. Please contact LASA NSW-ACT if you do not want to have your name included in the LASA NSW-ACT Congress 2016 Delegate List. To view the LASA NSW-ACT
Privacy Statement in full visit the website www.nswact.lasa.asn.au
LASA NSW-ACT Congress 2016 Program | page 7
LASA NSW-ACT Enquiries
Street Address
events@nswact.lasa.asn.au
Level 8
418A Elizabeth Street
Surry Hills, NSW 2010
Postal Address
PO Box 7
Strawberry Hills
NSW 2012
T (02) 9212 6922
F (02) 9212 3488
www.lasanswactcongress.asn.au