June / July 2010 - Northampton General Hospital
Transcription
June / July 2010 - Northampton General Hospital
Northampton General Hospital NHS Trust REE F MAGAZINE insight June/July 2010 Issue 31 Two home births inspire Becky to be a midwife PAGE 10 NGH named as Primary Stroke Centre PAGE 16 Keyhole surgery a “perfect experience” PAGE 4 New cancer treatment bends x-rays round corners PAGE 12 WIN free theatre tickets SEE BACK PAGE Hospital meets all its key targets HOW WE PERFORMED IN 2009/10 - PAGE 6 Contents Welcome I was absolutely delighted to inform the trust board and all of our staff that we delivered against all the national targets for last year. 17 23 This means, for instance, that all patients arriving at A&E were dealt with in four hours more than 98 per cent of the time, that we reduced the number of MRSA and C Difficile cases dramatically, that patients referred to us by their GPs were seen and, if necessary, operated on within 18 weeks. Not only did the hospital do all this but it did it within the funds available. All of our staff played a part in this success story, from cleaners and porters through to nurses and consultants. We are now facing challenging times ahead but our performance last year has demonstrated that we are capable of rising to the tasks presented to us. 14 I’m also delighted that we have been asked to become the primary stroke centre for Northamptonshire. All of the best evidence shows that early awareness and intervention in stroke can give patients the best opportunity for successful outcomes. We will be developing our services so that those early interventions are available. 18 10 3 Health advice 18-19 Hospital radio 4-5 Improving our services 20-21 NGH Charitable Fund 6-7 Our performance 22-23 NGH people 8-9 News round up 24 Born at the Barratt 10-13 Our services 30 Get involved 14-15 News extra 31 Noticeboard 16-17 Our services 32 Who, what, where? 2 insight June/July 2010 We are also developing other services whether that be daycase laparascopic cholecystectomy (see page 4) or the available choice for new mothers through our home birth team (page 10). Even though we know that we face challenging financial times over the coming years we will continue to ensure that services we deliver are the safest, most clinically effective services possible based around the needs of the patient. Paul Forden Chief executive Health advice Be ‘Sun Aware’ this summer Specialists from NGH have been giving out advice in Northampton town centre to help local people stay safe in the sun this summer. Consultant dermatologist Dr Pick-Ngor Woo, and Macmillan skin cancer nurse specialist Ruth Fox, gave advice, staged a display and handed out leaflets and sunscreen samples on the Market Square during Sun Awareness Week in May. Ruth said: “Nobody wants to spend the entire summer indoors, and indeed some sunshine can be good for us, helping the body to create vitamin D and giving many of us a feeling of general wellbeing as we enjoy outdoors activities. However, all too often we over-do our sun exposure, which can lead to a range of skin problems, the most serious of which include skin cancer. Top sun safety tips “Sunburn and heavy tans in particular are harmful, and can lead to skin cancer. In fact, every four hours someone in the UK dies of skin cancer and malignant melanoma is now responsible for the highest number of cancer deaths in the 18 – 34 year age group. That’s why the British Association of Dermatologists has launched the Sun Awareness campaign, to teach people how to detect the signs of skin cancer. Early detection saves lives.” Sunburn and heavy tans in particular are harmful, and can lead to skin cancer. ■ You don’t have to avoid the sun all year, but taking a few steps when out and about in the summer sun or when on a sunshine holiday will help to protect you from sunburn and the risk of skin cancer. ■ Protect the skin with clothing, including a hat, T shirt and UV protective sunglasses ■ Spend time in the shade between 11am and 3pm when it’s sunny ■ Use a sunscreen of at least SPF 30 (SPF 50 for children or people with pale skin) which also has high UVA protection ■ Keep babies and young children out of direct sunlight ■ The British Association of Dermatologists recommends that you tell your doctor about any changes to a mole - if your GP is concerned about your skin, make sure you see a Consultant Dermatologist (on the GMC register of specialists), the most expert person to diagnose a skin cancer. Your GP can refer you via the NHS. ■ Sunscreens should not be used as an alternative to clothing and shade, rather they offer additional protection. No sunscreen will provide 100% protection. ■ Arthur Cuthbert was a visitor to the stand, and had a mole checked out by consultant dermatologist Dr Pick-Ngor Woo Visit the British Association of Dermatologists website at www.bad.org.uk for more information and to download leaflets and posters. June/July 2010 insight 3 Improving our services Through the keyhole… and home in time for tea! Gallbladder removal always used to entail an overnight stay in hospital, but now more and more patients are able to go home within a couple of hours. Until a year or so ago, almost every patient coming to NGH for surgery to remove a gallbladder would spend at least one night in hospital. Now the majority of people are treated as a ‘day case’ meaning that they come in on the day of their operation and can go home a couple of hours afterwards. This means reduced disruption to patients’ normal lives, and it also frees up hospital beds for more serious or emergency cases. n Consultant surgeon Guy Finch 4 insight June/July 2010 Laparoscopic cholecystectomy, known as ‘lap chole’ in hospital jargon, is surgical removal of the gallbladder using keyhole surgery. A laparascope is a type of very narrow camera that enables the surgeon to see into the body through a very small incision, and cholecystectomy is the surgical removal of the gall bladder. The drive to increase the number of day cases has been led by consultant surgeon Mr Guy Finch and consultant anaesthetist Dr Mike Goodwin. Guy said: “In almost all cases we are able to remove the gall bladder using keyhole surgery, but for a small number of patients we have to perform ‘open’ surgery, which requires greater recovery time by the patient, including staying longer in hospital.” Advancements in pain relief and greater familiarity with key hole surgery has meant that day case lap chole has now become routine for the majority of cases. It isn’t always possible to be certain that keyhole surgery will enable successful removal of the gallbladder, and so a decision to switch to open surgery may not be made until a patient is undergoing surgery. This was the reason why an overnight stay used to be the default choice for the lap chole procedure – but Guy explained that now times have changed. “Advancements in pain relief and greater familiarity with keyhole surgery have meant that day case lap chole has now become routine for the majority of cases, but the biggest changing force has been our philosophy. Having the intent to perform day case surgery, preparing the patient to be a day case, and giving them the best chance by operating early in the day, have all been at least as important as subtle tweaks of anaesthetic or surgical technique. The reassurance that it is now normal procedure also helps, as does the knowledge that post-operative support is there if required. Most people really appreciate being back in the comfort of their own homes overnight. We ring to check that they are OK, and they can call us if they have any concerns at all. It’s better for everyone concerned.” Recovery is usually quicker after laparoscopic surgery because smaller incisions are made, and wound pain is much less than with open surgery. Patients are prescribed painkillers to take home with them, and are asked to continue to wear the support stockings to help prevent a deep vein thrombosis (DVT) - which is a blood clot in the leg. Surgical removal of the gallbladder using keyhole surgery involves making three or four small incisions in the tummy while the patient is under general anaesthetic. A thin tube carrying the video camera is inserted, and the surgeon inflates the stomach (peritoneal cavity) with a harmless gas. This allows the gallbladder to be seen and makes space for the operation to be carried out. Fine instruments are inserted through the other incisions, and the surgeon can see what (s)he is doing with the instruments on the screen. The operation takes about an hour. “A perfect experience” n Dawn Branigan Photographer Dawn Branigan, who recently had the operation, said: “It was an absolutely perfect experience. And I was back home in Daventry by a quarter past three in the afternoon, which was very impressive!” A couple of years ago Dawn started to have what felt like chronic indigestion or heartburn. Eventually she went to her GP who thought she might have gallstones, and this was confirmed at NGH. She also had tests to rule out a possible hiatus hernia, but then her consultant Mr Finch told her that she would need to have her gallbladder removed. Dawn said: “Initially I wasn’t convinced because I didn’t have typical symptoms, but when he told me that the long term implications involved a higher risk of developing cervical cancer, I agreed to be booked in. Anyway, when my gallbladder was eventually removed, I’m told that it was a particularly bad one, and could also have been perforated at some point.” “Because I’m a photographer and I do a lot of weddings I had quite a tight window to have the operation. It had to be done in the first two weeks of April to make sure I was fit and well enough for the beginning of May, and they were quite accommodating with the date. “I came in at 8.15am, and after the assessment part I was first in to theatre. After the cannula went into the back of my hand, the next thing I knew I was coming round in the recovery area. A couple of hours later I was able to go home, and I was back in Daventry by 3.15pm. I can’t fault it really, it’s been perfect. “I was really, really worried about it beforehand but I would say that the op actually had very little impact on me. It didn’t hurt, and though I was bruised it wasn’t even particularly tender. I didn’t have any trouble sleeping. I was given painkillers but I took them for maybe a day, and I didn’t take any of the strong ones - it just wasn’t necessary. I had a couple of weeks off work, but I would have come back earlier if my staff had let me. And I was driving within three days, so there was very little downtime. “To anyone else facing the same operation, I would say just do it. It wasn’t a problem for me and I feel fine, absolutely fine. I can’t fault it really, it’s been perfect.” June/July 2010 insight 5 Our performance Targets success, thanks to staff The hospital met all its targets for the 09/10 financial year - and earned some rare praise from the local newspaper as a result. NGH chief executive Paul Forden said: “I’m delighted to report that we have met all of the key national targets. This includes those for maximum waiting times, cancer waiting and treatment times, A&E transit times and reducing MRSA and C Difficile infections. We have been able to achieve all of this and still deliver our required financial surplus.” Director of operations Christine Allen said: “It’s been a few years since all our annual targets were achieved. It was a hard slog but these figures are a pat on the back for our staff’s great efforts.” The Chronicle and Echo’s editorial column added its own congratulations. It said: “It is a performance worthy of the warmest praise. All must have played a part in this success story, from the cleaners and porters to the consultants and executives.” The column admitted that the NHS and its hospitals come in for much criticism, but added: “Surely it’s time for those sniping from the sidelines to shoulder arms and give credit where it’s due... to the hard-working employees of Northampton General Hospital.” It was a hard slog but these figures are a pat on the back for our staff’s great efforts.” 6 insight June/July 2010 Our numbers are up During the year we treated more patients than ever before. We saw over 97,000 outpatients, 88,000 inpatients, and more than 80,000 visitors to our emergency departments – all significantly up on the previous year. 2009/10 (2008/09) 47,743 Elective Admissions 50,009 36,913 Non - elective Admissions 38,178 87,447 1st Outpatient Attendances 97,277 171,247 Follow up outpatient 193,297 2,701 Outpatient Procedures 2,938 79,307 A&E Attendances 80,808 52,071 GP referrals 52,199 A&E performance We achieved 98.2% against the annual four-hour transit time target of 98% for 2009-2010. There were considerable pressures over the winter months due to an increase in activity. Significant changes have been made to improve the flow of patients through the hospital enabling the trust to achieve this target. Some highlights of the year Waiting time targets are all met 18 weeks For the second year, we delivered the national 18 week referral to treatment time across every specialty. Diagnostics We have continued to deliver the targets for a maximum six-week wait for diagnostic tests and, since January 2009, have delivered the locally agreed target of diagnostic wait times being no greater than four weeks. 99.9% of our patients had a diagnostic test within four weeks. Cancer waiting times During 2009/10 we have delivered additional national cancer targets. Patients treated at NGH have continued to receive treatment within all the existing and new targets of: ■ 93% of suspected cancers seen within two weeks of a GP referral ■ 85% of patients treated within 62 days from referral to treatment ■ 96% of patients being treated within 31 days of a decision to treat ■ 94% of patients being treated for subsequent cancer treatments within 31 days from decision to treat ■ 90% of patients treated within 62 days From January 2010, 94% of all breast routine referrals were required to be seen within two weeks. From January to March 2010, we have exceeded this standard with 96.5% of patients being seen within two weeks. Thrombolysis We have exceeded the target of 68% for people suffering a heart attack to receive thrombolytic within 60 minutes of call (where this is the preferred local treatment for heart attack). We achieved 84%. Infection Control We have achieved all the national targets for infection control of: ■ 15% reduction in Clostridium Difficile cases ■ Maintaining the annual number of MRSA bloodstream infections at less than half the 2003/04 level ■ All patients admitted for treatment to be screened for MRSA Balancing the books In 2009/10 the trust again met its financial targets, achieving an operating surplus (£2.1m) for the fourth successive year. We also spent £10.7m of capital expenditure in 2009/10. This included expenditure on improving ward facilities as part of the initiative to provide Same Sex Accommodation, and investment in information technology. Maternity services During the year we helped 4611 women deliver babies. Of these, 234 (5.1%) delivered at home, and NGH is in the top two per cent of all trusts for the number of home deliveries. The NGH Charitable Fund has continued to make significant contributions to the trust, which have included £362k for capital projects and a further £299k for staff and patient benefit. We would like to take the opportunity to thank all the fundraisers, donors and supporters of the Charitable Fund for their generosity. ■ A new Day Surgery Unit was developed to provide a much improved patient experience and increased efficiency. Feedback in the first few weeks of operation showed that patients were extremely positive about the care and attention they received as well as the modern, fresh environment. ■ We were successful in our bid to be designated as the Primary Stroke Centre for the county. ■ The Northampton Heart Centre was formally opened in October 2009, and local patients no longer have to travel outside the county for treatment such as angioplasty (widening of narrow or obstructed blood vessels). Pacemakers can be implanted as a day case procedure, and advanced imaging techniques, such as nuclear cardiology and ultrasound scans, have been introduced to detect coronary disease. ■ During 2009 we made significant changes to ward accommodation to improve patients’ privacy and dignity. By increasing toilet and bathroom facilities we have ensured that patients no longer have to pass patients of the opposite sex whilst on the way to the facilities. We also made considerable progress in modernising public spaces and corridors. ■ The Evelyn Centre, housing a new bereavement suite as well as our Patient Advice and Liaison Service (PALS), was opened by the Duchess of Gloucester. ■ The maternity unit successfully applied to be one of the 12 sites chosen to form the King’s Fund Safer Births Network, a project that is helping to bring about improvements to patient care. ■ The Breast Screening Unit has been working to expand the scope for breast cancer diagnosis and care. Digital mammography has been introduced to enable the unit to screen women aged between 47 and 73, and is the first UK unit outside of pilot projects to be accredited to do this work. ■ The hospital’s Service Improvement Team has enabled departments throughout the trust to enhance the services they provide. Examples include increasing the amount of time nurses are able to spend giving direct patient care, reducing length of stay for cancer patients, standardising methods to boost efficiency and safety, and reducing time taken to dispense medicines and carry out pathology tests. June/July 2010 insight 7 News round up Specialist centres announced NHS Northamptonshire has commissioned specialist stroke and heart attack centres for the county that will offer patients the most up-to-date and effective treatment as quickly as possible. You can read more on page 14 about the announcement that Northampton General Hospital is to become a Primary Stroke Centre for the area. Evidence shows that people who are treated in specialist centres are more likely to survive their stroke, and less likely to be dependent on others for long-term care. It was also announced that a specialist centre for heart attack treatment and care in the county will be based at Kettering General Hospital (KGH). Patients will continue to receive care for heart attack and stroke at both hospitals but the more 8 insight June/July 2010 severe cases will be seen at the specialist centres. Dr Lyndsey Brawn, NGH clinical director for medicine, said: “We have a well equipped heart centre at Northampton, and we will continue to offer the extensive range of cardiac procedures - including a treatment called Primary Percutaneous Coronary Intervention (PPCI) to unblock arteries - to treat patients with suspected heart attacks. “Our existing services for the assessment of angina, pacemaker implantation, heart failure and other cardiac treatments will all continue, including the new nuclear cardiology service for assessment of some angina patients. The Northampton team look forward to working with KGH to provide timely, high quality intervention for all cardiac patients across the county.” ■ Fiona Barnes, Aneta Ivanova and Sarah-Jane Leatherland in old nursing uniform Nurses’ Day turns back the clock NGH nurses turned back the clock by wearing some old-style uniforms to celebrate Nurses’ Day, which is traditionally celebrated on Florence Nightingale’s birthday, 12 May, every year. This year staff took the opportunity to reflect on the last 100 years of the nursing and midwifery profession in the light of the centenary year of Florence Nightingale’s death. Past nursing uniforms, books and photographs from the NGH Archive, and donations from local people were all on show in a display set up in the Cyber Café area on Hospital Street. The Rugby branch of the building contractors GB Building Solutions has donated some furniture to the NGH medicine directorate. Tony Lynes, senior project manager at the company, said: “We have amalgamated two of our midlands offices, Tamworth and Northampton, to a new location north of Rugby, and as a consequence of the moves we had quite a lot of furniture surplus. Quite often the cost of moving and storing furniture is greater than the ■ Jo Haensel and Vicki Moroney Furniture gift value, so we are more than happy to find a new home for it. We arranged for the removal vehicles to make a delivery to NGH before taking the remainder to our head office, and are pleased that it has been well received.” Deputy director of operations Deborah Alderson said: “The directorate is extremely grateful for the kind donation, the furniture is of a very high standard, and staff in the directorate are delighted with it. We are very appreciative to GB Building Solutions for this valuable donation.” Nurses head to Malawi Two NGH nurses are raising money to fund a three-month stay in Malawi, where they will be working in a community health centre. Date set for Open Day Last year the people who came to our open day in June were so impressed with what they saw, they have been asking when we are going to open to the public again. We are pleased to announce that another hospital open day will be taking place on Saturday 18th September (between 11.00am and 4.00pm). Like last year we will be holding our Annual General Meeting on the same day. And as part of this year’s event we will also be supporting NGH Green Heart Day to help raise the profile of the NGH Charitable Fund. There will be lots to see and do, and we will bring you more details of what’s available throughout the day in our next issue of Insight (published on 30th July). Creaton nurse Jo Haensel, and nurse practitioner Vicki Moroney plan to travel to Malawi in August to volunteer with a charity called Ripple Africa. They are currently raising funds to help with the cost of the trip, and to fund healthcare projects they intend to set up while they are there. Jo said: “Where we’re going the infrastructure of the country has been particularly affected by the HIV/ AIDS pandemic and as a result the community has a lot of health needs. “We believe it is a real privilege to be able to be involved in this work. Vicky and I are going to be working in the Kachere Health Centre, and with the community workers on a completely voluntary and self funded basis. We will be nursing members of the community with acute and chronic problems and promoting the longer term health of the community with education, and health projects that seek to address some of the issues that disable the community in their efforts to progress.” Vicki said: “The challenges we will face out there will be very different from here. People die from things that here we would just take a couple of tablets for and be cured.” The pair are raising money through a variety of methods. So far they have held a party for friends and family, cake sales for staff at the hospital, sold quiz sheets for £1 each with a cash prize, and organised a clothes swap night. They also plan to hold a quiz night, a comedy event, and a murder mystery weekend. Jo added: “The cost of the trip is around £3000 each, and we hope to raise as much as possible to enable us to buy equipment to take there. The clinic currently has very little diagnostic equipment, so we would like to purchase what we can to leave there for the ongoing work of this extremely committed charity.” If you would like more information please visit www.rippleafrica.org June/July 2010 insight 9 Our services Boost for home births The percentage of babies delivered at home by NGH midwives is one of the highest in the country. Last year we helped 234 women achieve their wish to have a home birth. Now a new dedicated home birth team of 13 midwives has been set up to support all women in South Northants who choose to birth at home. Senior midwife Anne Richley, who leads the team with colleagues Bobby Williams and Sally O’Connell, explained: “The home birth rate in Northampton is now three times the national average and, because of that, we have had to find a new way of working. Previously midwives were leaving clinics to go these births, but the new team of experienced midwives will care solely for women who want to give birth at home. “There are still a lot of women who assume, with a first baby, they have to give birth in hospital; that isn’t the case. With any women whose pregnancies are low risk, we encourage home births as an option. You are more likely to have a normal birth experience at home, with a low risk pregnancy, and you need less pain relief because you are relaxed. At home the women can eat, they drink, they listen to music, they walk around and the labour happens very normally. They feel safe and relaxed. “The women’s antenatal care will be offered at home, by their named midwife within the team, and they can also meet other team members at antenatal workshops. They will have our phone numbers to call us directly, day or night. This new system will be more sustainable and we are confident that all women will receive an even higher standard of care as a result.” ■ The Home Birth Team are: Louisa Chown, Sarah Cook, Clare Dale, Kelly Emmerson, Jayne Fox, Becky Johnson, Sally O’Connell, Sally Pollock, Selina Reader, Anne Richley, Marion Steel, Tina Till, Bobby Williams Photographs by kind permission of the Chronicle and Echo 10 insight June/July 2010 “I couldn’t have paid for a better service – the team are really lovely” Becky Harris of Wootton is an enthusiastic supporter of home births – so much so that, having been through two of her own, she was inspired to become a midwife herself, and is now in her final year of training. Becky said: “My first child, Jordan, was a hospital birth. I didn’t particularly enjoy being confined to bed, and it all seemed very medicalised. When it came to my second pregnancy I’d looked into it and decided that I wanted a home birth. It was so much calmer, and a very positive experience. I felt empowered to do what my body should do naturally, but also really supported by the midwives. to do. After I’d had our two girls, Abbie and Emilia, I said ‘I’m going to train to be a midwife’ – and I was accepted and started seven months later.” Becky is due to complete her training at Milton Keynes General Hospital early next year. “I remember thinking after I’d had Millie that, whatever you want to do, you can achieve it,” concluded Becky. “Next year I’m doing the London to Brighton bike ride, and I’m also planning to do the Marathon before I’m forty!” “All the community midwives were really good. They came round to the house, we had their contact numbers, and it was such a personal service. As for my third delivery, I couldn’t have paid for a better service. I had all my antenatals, my delivery, my postnatals all done by the same midwife, and I think that continuity is so important. The Home Birth Team really are lovely. They’re so supportive and they make the experience so enjoyable. When Becky left school she knew she wanted to go into health but wasn’t really sure exactly what to do. “I became a healthcare assistant and worked in a children’s home but I just knew I wasn’t doing the job I wanted “The home birth team are so supportive and they make the experience so enjoyable. ■ Becky Harris had two home births, and is now training to become a midwife June/July 2010 insight 11 Our services New radiotherapy treatment means fewer side effects for patients Bending radiation beams around corners means more precise targeting of tumours, and a grandfather from Corby is the first patient to benefit from the new treatment. A NEW radiotherapy technique which targets tumours but avoids damaging vital organs is now being used on local cancer patients. NGH is the first hospital in the area to use Intensity-Modulated Radiation Therapy (IMRT). The new technique uses more precise radiation beams that can be varied in intensity and even shaped to target tumours but protect healthy tissue. This means higher doses of radiation can be given to cancer patients, cutting side effects and improving their responses to treatment. A grandfather from Corby is the first patient to experience IMRT in operation at Northampton General Hospital. Billy Irvine, 69, was diagnosed with prostate cancer last October. He had a course of hormone therapy by means of tablets and implants for more than six months, but is now able to benefit from the new and improved radiation treatment. He says he is quite happy to help pioneer the treatment, as long as it helps someone else. His wife has MS and he has become a source of advice and information for others in Corby who are caring for people with the disease. Billy says: “In the same way. I’ll be able to explain about this new 12 insight June/July 2010 treatment. I’m quite happy to do it. And I’m very happy with all the people I’ve met here at NGH – and Kettering too. They’ve been fantastic.” might get tired after a fortnight of the treatment, but at the moment I’m doing fine. We’ll cross that bridge when we come to it.” “When you find out you’ve got prostate cancer it hits you hard. But my kids are wonderful, and friends are a great support and that is a big, big thing. Without family and friends you would struggle. My next door neighbour had prostate cancer four years ago, and it’s been good to talk to him about it. It makes me feel better to see him now, four years on.” Consultant clinical oncologist Dr Philip Camilleri said: “IMRT shapes the radiation beam more precisely to the shape of the prostate so we are able to bend x-rays around corners into flexible shapes, and avoid other organs that we don’t want to treat. So it’s much more accurate, and patients get fewer side effects. Billy is no stranger to NGH, having worked for many years at BOC, involved in the supply of medical gases to hospitals in the region. “I came here from as early as 1967, and my colleague John Chapman were asked for by name because they said we did a first class job. But I never thought I would be back here doing this!” Billy is having treatment five days a week for seven weeks, but says that having prostate cancer has made little difference to his life, and he is trying to live as normally as possible. “I am still doing my gardening, though I don’t do as much and I can’t do the heavy work. But I’m determined to do it because there’s nothing worse than sitting or lying around. I’m told I “It also means that we will be able to treat tumours with a higher dose of radiation and have a better chance of providing a cure. This is a really sophisticated treatment that is not available in some of the bigger cancer centres around us – so it is a big achievement for us.” The planning for IMRT takes longer than normal radiotherapy, so while capacity is being increased it is being used on just two or three prostate cancer patients a month. The new treatment will then become widely used on an increasing number of other cancers, such as those of the lung, oesophageus and pancreas. A year from now it is possible that 200 patients a month could be treated this way. ■ First patient Billy Irvine with deputy head of radiotherapy physics Nicky Whilde (left) and consultant clinical oncologist Dr Philip Camilleri When you find out you’ve got prostate cancer it hits you hard. But my kids are wonderful, and friends are a great support and that is a big, big thing. June/July 2010 insight 13 News extra Gary’s legacy to Talbot Butler The grateful family of a former patient has made a donation to Talbot Butler ward in recognition of the ‘excellent care’ he received there. Gary Barton, aged 45, from Daventry, passed away in January this year after an 11-month battle with cancer. Julia Barton said: “Gary really liked the ward, saying that it was clean and secure. He felt safe here, surrounded by staff that were both friendly and helpful, and I felt the same. “Our daughters could sit and study in the day room - Laura was doing her GCSEs and Emily is at uni – and we could all be here with Gary. It sounds bizarre but it felt like home. “All the staff were so friendly, including the tea lady who we had a really good relationship with. And Gary struck up a great rapport with Dan, a chemo nurse, who used to joke with him about getting a waitress from the restaurant to bring him a steak! “Everybody was so good to us and that’s why Gary wanted to be remembered. We are setting up a trust in his name and we hope to do more work for this ward.” Emily and Laura Barton handed over cheques totalling £1,263 which had been donated by Gary’s family and friends. The family also made a donation to Cawthorne Ward at Danetre Hospital where Gary was also treated. Mums and nurses skydive for Gosset Gosset ward staff will be joined by grateful mums for the first fundraising event of its new charity committee. Gosset neonatal ward, which looks after about one in ten of all babies born at NGH, often receives donations from mums and dads whose babies have spent time on the unit. Now staff have targeted a £30,000 incubator and have decided to launch their own committee to attract cash for it and other new equipment as quickly as possible, with a skydive being its first event in June. Twelve people will be taking part - six nurses, one doctor, and five mums of babies who have been cared for on the unit. ■ Talbot Butler sister Jackie Perkins, with Emily and Laura Barton, and chemo staff nurse Dan Cojocaru 14 insight June/July 2010 Alex has got so much enthusiasm and so many ideas, it’s quite infectious. Clinical educator Katy Bates is leading the fundraising committee with healthcare assistant Alex Highton. Katy said: “Quite a few people are accompanying us to watch and give their support, and a lot of the mums with babies currently on the ward are sponsoring us. Alex has got so much enthusiasm and so many ideas, it’s quite infectious.” Alex said she hoped the skydive would be only the beginning of the events they will organise. She said: “The hospital pays for all the essential care that the babies need but there isn’t endless money so any extras to make things easier for the babies and staff have to be funded by donations. “Some families tell us they don’t really know how to thank us so it’s fantastic for them that they can feel they are doing something.” The skydive takes place on 8 June at Hinton-in-theHedges airfield. To pledge a donation, which will go to the NGH charitable fund, visit www.justgiving.co.uk/ skydiveforscbu Physio course puts NGH on the map A two-week course to train physiotherapists from all over the country has been hosted by NGH. The course was run by the British Bobath Tutors Association (BBTA), an organisation of tutors in the UK specialising in the assessment and treatment of adults with neurological impairment. ■ Organisers Brian Dew and Tracy Winfield NGH physiotherapist Tim Meads was instrumental in securing NGH as a venue. He said: “We had to apply to be a venue for the course about a year ago. The BBTA organize the 20 participants, who are from all over the country, from their long waiting list. We are hoping to make a profit from the course fees which will be used to purchase new equipment for the stroke unit. “Although it has been a lot to organise, the physio staff and our managers have all helped a lot. And it gives NGH good publicity as the course has been very well recognised for many years. The two week course is followed by a break for three months for the participants to do a project, and then there is a further training week to consolidate their learning. The course comprises a series of lectures on current neurophysiology, many practical sessions covering posture and movement analysis, and patient treatment sessions which link the practical to the physiology. ■ NGH car boot sale in action Sales boost Friends’ funds Car boot sales are in their second year back at NGH, after previously being located at the Beacon Bingo site. The first sale of the year in April raised £460, with all proceeds being used to benefit patients and visitors to the hospital. Organiser Brian Dew said: “I’m responsible to the Friends of NGH volunteers, and the council, for the monthly event. Every first Sunday of the month, I am at the staff car park at 5.30am putting up the direction signs and placing the cones, ready to guide the sellers’ cars on the site. At 7.30am the rest of the team arrives to organise the sellers in their places and collect the donations for parking. “We have two teams, helping on alternate months, but we need extra help. So if you can spare a few hours from 7.30am to 12noon it would be appreciated. Any staff volunteering from wards and departments will receive a donation towards their charitable fund.” For more details about our car boot sales, contact the Friends of NGH office on 01604 545802. June/July 2010 insight 15 Our services NGH named as Primary Strok NHS Northamptonshire has announced that Northampton General Hospital is to become a specialist, emergency stroke centre. NGH will be one of five Primary Stroke Centres (PSCs) in the East Midlands, set up with the aim that people throughout the region will be able to reach one within a 60-minute ambulance journey. In some cases, reaching a specialist hospital may mean travelling further than the local A&E, but it also means that everyone will get the right care quickly. The best stroke care relies on highly skilled and experienced staff using sophisticated equipment. This means concentrating services in specialist centres rather than spreading skills and equipment over too many hospitals. Also many local hospitals will not treat enough people in the early stages of stroke to get the experience found at specialist centres. Dr Lyndsey Brawn, stroke consultant and clinical director for medicine, said: “The initial first three hours are important in making the diagnosis and that will impact on how much medical treatment they need.” The best stroke care means rapid access to a CT scan to determine the cause of stroke, immediate treatment with clot-busting drugs, if appropriate, and physiotherapy within a few days of the stroke. Thrombolysis – the use of clot-busting drugs – needs to occur within three hours of the onset of a stroke to be effective, and a CT scan is required before thrombolysis can occur. Treatment depends on rapid response and, thanks largely to the ‘FAST’ posters and television ads, this is something the public are becoming increasingly aware of. Dr Brawn said: “The necessary speed has not always been understood, and people would sometimes go to bed, wait overnight and go to the doctors in the morning. But there has been a lot of work over the last 10 years which has brought the symptoms to the forefront.” Dr Brawn said: “Another part of our work is for TIAs – Transient Ischaemic Attacks – often known as ‘mini-strokes’. People may have had the same symptoms. We see these people very quickly and we are able to get them on treatment which will reduce their chance of having a more major stroke at a later date. We have been running this since 1997 but the numbers for this service are 500 a year for Northampton alone.” Stroke is when the normal blood supply to part of the brain is cut off. If brain cells do not get a constant supply of oxygen from the blood, the cells in the affected area become damaged or die. In the UK, someone has a stroke every five minutes. They are the leading cause of disability in the UK, and the third most common cause of death, after cancer and heart disease. NGH stroke consultant physician Dr Mel Blake said: “People who are older get more strokes, and men tend to have more than women. The main factors are blood pressure, cholesterol, diabetes and smoking. But strokes can happen at any ages, and a quarter of them happen in people younger than 60.” Dr Blake said: “Clot-busting thrombolysis can potentially reverse the damage caused by a stroke, but it can only be given within three hours of the first signs for it to be most effective. The earlier a person gets this treatment the better, which is why it’s so important to act FAST.” ■ Stroke consultant Dr Mel Blake, specialist registrar Dr Lisa Manning, stroke specialist nurse Rachel Day, and medicine clinical director Dr Lyndsey Brawn 16 insight June/July 2010 The FAST acronym - Face, Arm, Speech, Time to call 999 - was created by The Stroke Association and is used by paramedics to assess three symptoms: ■ Facial weakness. Can the person smile? Have they a droop to one side of the mouth? ■ Arm weakness. Can they raise both arms? ■ Speech problems. Can you understand what they are trying to say? ■ Time to call 999 ke Centre The initial first three hours are important in making the diagnosis and that will impact on how much medical treatment they need. Reduce your risk of stroke – five things you can do Stop smoking Smoking causes the arteries to fur up (atherosclerosis) and makes the blood more likely to clot. Stopping smoking can cut the risk of a stroke in half - no matter how old you are or how long you have smoked. Drink sensibly Drinking too much alcohol raises blood pressure. Drinking more than six units in six hours is particularly dangerous as it can cause blood pressure to soar. Get your blood pressure checked Untreated high blood pressure (hypertension) is the biggest single risk factor for stroke. Eat healthily Salt is a hidden danger. It’s in a lot of processed and fast foods. Eat fresh foods whenever you can. Exercise Regular physical exercise halves your risk of a stroke. Photographs by kind permission of the Chronicle and Echo ■ Stroke patient Margaret Ratledge receives some help with rehabilitation from our therapists June/July 2010 insight 17 Hospital radio Radio brightens patients’ stay The hospital radio station, Radio Nene Valley, is a completely free service for patients on NGH wards, and broadcasts 24 hours a day, seven days a week. It is run as a registered charity, does not receive funding, and is staffed entirely by volunteers. Hospital broadcasting in Northampton began in the early 1950’s when the hospital administrator of the time, Stanley Hill, broadcast live commentary of Northampton Town Football Club’s home matches over the hospital’s internal radio system. On Sunday 7th November 1971, hospital radio began proper as the first faltering words were heard on ‘Radio Titania’ as it was then known, although there were probably more listeners in the studio area than in the hospital wards. Space for a studio had been provided, by an understandably cautious health authority, in the form of a vacant nurses’ bedroom on the top floor of the old part of the hospital above the Billing Road entrance. The station was renamed to Radio Nene Valley, and began to build itself a reputation and a niche within its role of providing a service to the community. Then in 1983, the operation moved to a brand new broadcast suite in We are constantly looking for sponsors of shows and contributions to our running costs. 18 insight June/July 2010 the basement, formerly the hospital kitchens. It has been there ever since and, as hospital radio stations go, it is one of the best resourced with two presentation studios, interview studio, music library, reception area, workshop, store and offices. Staffing is now made up of around thirty unpaid volunteers who come from all walks of life and range from school leavers to pensioners. Kevin Askew, Chairman of Radio Nene Valley said: “Over the years, Radio Nene Valley has become a much respected service within the local community and we’ve collected a number of awards. It’s thanks like this, together with the warm response we get when visiting the wards, that helps make it all worthwhile. “As a registered charity, RNV receives only money it raises itself – so, with running costs of over £3,000 a year, this presents us with something of a challenge. We rely on fundraising and donations from local businesses to keep us going and, while the support of these businesses and the general public are very gratefully received, it never seems to be quite enough. “We are constantly looking for sponsors of shows and contributions to our running costs. It works out an extremely efficient and economical way of marketing and also makes you feel good about yourself and your firm too, so we would appreciate anyone interested getting in touch with us.” If you can support Radio Nene Valley in any way or would like further information, contact us on 01604 545454 – or via our website: www.radionenevalley.co.uk How to listen to Radio Nene Valley Switch on the Telecall unit, then simply: 1. Tap the screen 2. Tap “Radio” 3. Tap “Radio Nene Valley” It’s as simple as that… and we broadcast 24 hours a day, seven days a week. We broadcast a patient request programme every weekday evening between 8.00pm and 10.00pm. You may meet some of our members collecting requests on the wards (usually between 7.00pm – 8.00pm) – but you can also call us. You can contact Radio Nene Valley on (01604) 545454 or internal extension 5252 and one of our members will be more than happy to take your dedication or request. Remember – Radio Nene Valley is your hospital radio station. We broadcast only to NGH to try and make your stay in hospital a little brighter, so please do use us. June/July 2010 insight 19 NGH Charitable Fund Jagger and Woody pop in Jagger and Woody from Heart FM popped in to see the play specialists on Disney and Paddington as part of their Heart Appeal which is raising money to upgrade the Starlight Fun Centres ■ The Odell fundraisers More Odell support for ITU Richard Odell began his relationship with the hospital by raising funds as a ‘thank you’ in 2003 following a very serious road accident in 2002 which left him in intensive care for five weeks and a total stay of ten weeks at the hospital. In the intervening years, as Chairman of the Charitable Appeals Committee, he has put considerable energy into helping raise funds throughout the hospital for various departments but recently felt he wanted to again support the intensive therapy unit (ITU) which helped save his life. Richard was very touched when his son Jonathan told him of his idea to raise funds for the hospital and take part in the Paris Marathon. It came about whilst on holiday in Australia last year, when Jonathan met up with old university friend Bruce Cameron, and over a few ‘tinnies’ the idea was born, to run a marathon and raise money for the NGH ITU. Their thought was that they and a group of friends could enter 20 insight June/July 2010 the Paris Marathon, so Jonathan and Bruce recruited the support of Ben, Catherine, Bruce and Alexi who all willingly gave the commitment to train and raise funds to support the fantastic work of the unit. On Sunday 11 April 2010 they completed their challenge of 26.2 miles around beautiful springtime Paris, and raised a fantastic £23,000 to purchase a portable echo-cardiography ultrasound system for ITU. The echocardiography ultrasound system will help by improving diagnostic as well as therapeutic skills in critical care. The ultrasound machine will be able to perform echocardiography and ultrasound of the chest. Jo Dilley, critical care matron said “We are so grateful to Richard and his family for all the ongoing support they have given us over the years. This new piece of equipment will make a huge difference to how we treat ITU patients, and will really ensure we can give the best possible care through better diagnosis and therapeutic care.” A Starlight Fun Centre is a specially designed mobile entertainment unit incorporating a TV monitor, a combi video/ DVD player and a Nintendo GameCube. They can be used in many different ways. Children on the ward can all sit together and watch a film, breaking the ‘first day at school’ atmosphere and encouraging the children to make friends. Alternatively, the Starlight Fun Centre can be wheeled right up to an ill child’s bed in intensive care, providing entertainment whilst isolated from others. Starlight Fun Centres are also used as a crucial part of a child’s treatment. They can be used to help calm children down prior to an important operation and to distract them as they fall asleep after their pre-med injections. Children who have access to a Starlight Fun Centre whilst undergoing treatment are often so absorbed playing their Nintendo game that they are unaware of the treatment being administered to them. With the support of Heart FM and all their listeners we hope to upgrade all three Fun Centres currently available on the children’s wards. Briefly… ■ Staff from A&E joined the Hannah Payne Memorial Trust at their annual ball and were delighted to be presented with a cheque for £20,000 - bringing their total donation to £30,000. The hospital has begun a £40,000 project to build the first ‘Hannah Payne Room’, which will provide a family room in the NGH A&E department for the friends and relatives of seriously ill patients. ■ We have very much appreciated all the support from Howes Percival Solicitors throughout their year of partnership with the hospital, and send a big thank you for all their efforts. They helped support a number of areas including child health, A&E and neurophysiology, raising almost £4,000 for our funds. Donna’s skydive Workforce planning manager Donna Henshall, and Laura Robinson from Northampton Borough Council took to the sky on Sunday 25th April to skydive and raise money for Northampton General Hospital. Despite feeling some trepidation before the jump, they both found it an amazing and exhilarating experience which they both said would definitely do again. So now it could be you - Imagine standing at the edge of an open doorway in an aircraft flying at 10,000 feet - the noise of the engines and the wind ringing in your ears with only the outline of distant fields below. Now imagine leaning forward out of that doorway and letting go - falling forward into the clouds, diving down through the air as you start freefalling at over 120mph! Then imagine the peace and quiet as the canopy opens, the steering toggles come down either side of you and you begin a tranquil parachute descent from a mile up in the air, steering yourself back down ■ Following a toy fair held by the Northamptonshire and Huntingdonshire Freemasons, our play specialists were very pleased to receive a donation of brand new toys for a wide age range of children. Team leader Sue Faulkner said: “We are very grateful for these new toys, which will help keep the children occupied during their stay in hospital. Certain toys work really well to distract the children during treatments and procedures.” to the centre of the drop zone below. Imagine being able to do this for FREE whilst harnessed to a professional freefall parachute instructor and at the same time being able to help Northampton General Hospital! Stop imagining, it’s real and it’s happening all the time and you can be part of it... On Sunday 12th September it could be you. All we ask you to do is raise £395 in sponsorship money in order for you to jump for free and in turn an average donation of £140 will be made to support charitable projects at Northampton General Hospital. For more information on how to take part call the charities team on ext 5091 or email greenheart@ngh.nhs.uk Ward sister Elaine Crisp said: “Donations like these make a ■ Staff in the diabetes centre were very happy with the refurbishment of the education room, which was financed using their charitable funds. Kind donations from staff, patients and their families enabled them to transform a very old and dark room to a light, bright and much more welcoming environment. The room is used for group sessions such as the ‘DAFNE’ project to provide nutritional advice to patients with diabetes, as well as a staff meeting room, and also by Diabetes UK Northampton Branch. Thanks to everyone who made this possible. ■ Sedgebrook Hall in Chapel Brampton is hosting a Country and Western Night in aid of the A&E children’s area on Saturday 26th June. To book your ticket call the events team on 01604 821666 - tickets cost £24.95 which includes arrival drink, BBQ, line dancing instructor, prize for best dressed, and a disco. John Lewis boost for Brampton Brampton Ward was thrilled to take delivery of coffee, biscuits and magazines for their elderly patients following a very generous donation from John Lewis, who are based on Brackmills. The donation was used on St. Georges Day when the ward staff held a celebration event for patients. ■ Staff in the haematology clinic were delighted to show the freemasons the new electric recliner chairs and scales which had been bought following their generous donation. Sister Annette Steele said: “We would like to thank the freemasons for their generosity and support. The electric recliners provide real comfort, and allow patients to adjust and maintain dignity and independence whilst undergoing treatment - which can sometimes last for up to six hours. The stand-on electric scales provide acute rate and BMI measurements which are essential for accurate chemotherapy dosage.” NGH ble ChaFruitnad Northampton General Hospital Registered charity no: 1051107 huge difference to patients on the elderly ward. Many patients are in for long periods of time, and being able to brighten their day with fun events like this really makes their time in hospital easier.” All donations to the hospital are managed, separately from NHS finances, by the trustees of the NGH Charitable Fund, a registered charity. If you would like to make a donation, or be involved in raising money for NGH, please contact our fundraising office on 01604 545091. Please visit our website for more fundraising stories and details of how you can get involved www.nghgreenheart.co.uk June/July 2010 insight 21 NGH People Sarah Langford Sarah Langford, who works in the hospital’s medical equipment library, leads a double life as an actress, writer and drama teacher. Following the publication of her novel Handle With Care in 2007, Sarah has now had a second book published - a play she co-wrote with her friend Kimberley Godsall. Sarah said: “Kimberley wanted to do a play about the Holocaust, and she enlisted my help in expanding some of her A level work to become something good enough for a London stage. She wrote the girl’s account of life in the Holocaust, and I wrote the boy’s account, then we edited each other’s work. “From the research we undertook, we found that Wyn Glencross We are pleased to welcome Wyn Glencross to NGH who, as our tissue viability specialist nurse, is an expert on the prevention and management of pressure ulceration. Wyn first started nursing in 1974 and, having worked across a wide variety of specialties, was appointed as a community tissue viability nurse at Kingston primary care trust, developing much needed services such as leg ulcer and wound clinics. 22 insight June/July 2010 Prior to that Wyn had developed an interest in wounds and became heavily involved in tissue viability during her ten years in an A&E setting. She was curious as to why there was poor healing in the wounds of young, fit individuals so undertook specialist training and shared that knowledge with nursing and medical staff, leading to improved healing rates of wounds and reduction in onset of pressure ulcers. despite all these people in the same horrific living conditions there was still a lot of prejudice towards homosexuals, Gypsies, Christians and so on. We chose the title The Forgotten Millions because not many people are aware that five million of the 11 million people who were murdered in the Holocaust were not Jewish. We are not ignoring the Jewish victims, but highlighting and remembering the others that suffered as well.” The play was successfully performed at the Barons Court Theatre in London, and now that it has been published in book form Sarah and Kimberley are aiming to get copies into bookshops, libraries and schools. For more information about the book, please visit www. kgslpublishing.webs.com/ Neelam AggarwalSingh Neelam Aggarwal-Singh has been appointed as a nonexecutive director of the trust until March 2014, and says that she is looking forward to getting involved with and learning about NGH. Neelam is a self-employed consultant, who manages and facilitates various projects and delivers training for the local authority. Starting out in retail, she worked for Northampton College for 13 years, and has extensive experience of being a non-executive director in other local health organisations. Aneta Ivanova Born in India, Neelam has succeeded in many challenges since her arrival in the UK in 1981 with no spoken English. Her profile was included in the “Who’s Who of Asian Achievers” in 2000, and she was shortlisted for the final four in the Asian Jewel Award for central Britain in 2002. Neelam started the “Diwali Light Event” in Northampton nearly ten years ago, and she is also a lay member of the Lord Chancellor’s Advisory Committee, a role that involves interviewing and recommending magistrates for the county. Aneta Ivanova has joined us as the modern matron for child health. Formerly she led a large team as an advanced practitioner in paediatric A&E at Salford Royal Hospital. Before that she was a surgical specialist nurse for Derbyshire Children’s Hospital, where she led a project to set up a nurse-led paediatric orthopaedic/fracture clinic. Aneta describes her career so far as “challenging, demanding, but very rewarding” and says that what she likes most about her current job is that it is never boring. “Every day is a different challenge. And NGH is great, a happy place to work. This job is a great opportunity to lead a fantastic, established team of paediatric nurses, who aim to provide the best care for children and young people in the Northampton area.” Asked to describe herself in three words, Aneta chooses ‘happy, positive, and perfectionist’. The most important people in her life are son Lubo, partner Jordan, and her family back in Sofia. Outside work she loves to cook, or just to relax in the garden – when the English weather allows! Aneta always wanted to be a nurse, although she says “my family wanted me to be a lawyer, because I have an argument for, hmmm, almost everything! But the best piece of advice I ever received was something that my son said to me years ago when I was going through a difficult time. I think it might be from a Michael Caine film: ‘Smile today. Life is not a rehearsal.’” June/July 2010 insight 23 Born at the Barratt And, not quite ‘Born at the Barratt’… On Easter Saturday, James Carveth and his fiancee, Gemma Chambers, made the short trip to the hospital from their home in Kingsley after Gemma’s waters broke. But although the couple made it to the hospital, they were unable to reach the Young mum – fifty years on Back in the December issue, we printed this picture of the Queen Mother at the Barratt in 1956, and asked if anyone knew who the young mum was she was talking to. We’re pleased to say that we can now name the young mum as Peggy Collin, who is now 90 years of age and living in Wales. Her son Don still lives in Northampton and got in touch with us, ■ Charlie Collin 24 insight June/July 2010 ■ Peggy Collin having picked up a copy of Insight while in the hospital with his wife Nena. Don said: “The baby in the picture is my young brother Charlie. He was the only one of the four children to be born in hospital, and he was a massive 10lbs 4ozs when he was delivered. He’s not keen on the photograph, but mum still has it hanging on the wall. Luckily he now lives in Felixstowe so I doubt whether he’ll get to see it in print again in the NGH magazine!” maternity ward in time and Gemma gave birth on a grass verge in the car park. The family were grateful for a maternity healthcare assistant who was able to help out, and baby Alice weighed in at a healthy 5lb 12oz, a sister for two-yearold Bethany. Patient Praise ■ I am writing to say how delighted I was by the care I received on Knightley Ward for a scheduled operation. Throughout my stay I was impressed by how well the ward was run, the level of cleanliness, and most importantly, the high level of professionalism and care I received from all staff members, from healthcare assistants to senior staff. My overall view of my experience at NGH is of a very clean, well run hospital with amazing staff. (From LW) ■ From the time I arrived with a broken ankle until discharge I was cared for with the utmost dedication. Please convey my thanks to all the ward staff, porters, and tea ladies, who were extremely stretched (the world and his wife had broken bones during the icy winter conditions) but who carried on with professionalism throughout this difficult period. I cannot fault the care I received. A sincere thank you, (From AS) ■ Over the past couple of months, I’ve been going through chemotherapy, as both an in- and out-patient on Talbot Butler Ward and the Oncology Centre at NGH. During this difficult time the care I’ve been given by all members of staff of both of those places has been exemplary. The commitment shown to not only my physical wellbeing, but that of my family, partner and my psychological well-being has gone beyond everything that I could reasonably expect and I feel that it’s contributed enormously to my recovery. I’ve mentioned individual names of staff in my letter, but everyone here deserves a chance to be recognised as a real star performer. Am looking forward to being back to full health shortly and that’s in no small part due to everyone in Oncology at NGH, so again a big thankyou. (From AC) ■ When my mother died, your people in the bereavement office were absolutely magnificent. You never failed to ring back when you said you would, and you were brilliant at tracking down people and getting things moving. Most of all it was the manner of people who made me feel that you were concerned and were able to help. For these things I am eternally grateful. (From MR) ■ I was admitted to NGH with acute abdominal pain from a recurring gall bladder problem. I was quickly seen in A and E, given pain relief and taken to admissions, then admitted to Rowan Ward, where the care was fantastic. The staff were all obviously very busy but provided excellent care throughout my stay. The cleanliness of the ward was excellent and the food was also very good - I was amazed by the choice. I am fully aware that the NHS often has bad press and being a teacher I am also aware of what it is like to work in a busy environment with targets to meet and services to provide. I can honestly say that I could not fault the care given and the efficiency of service. I do hope that I won’t have to visit NGH again in the future but am happy that if I do I will be in very good hands. Thank you for all your help, you should be very proud of your hospital and staff. (From HP) June/July 2010 insight 25 Tel 01327 878199 or 07590 486286 www.insulglass.co.uk Sparkle! 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Nor does Northampton General Hospital NHS Trust endorse any of the products or services. Every possible care has been taken to ensure that the information given in this publication is accurate. Whilst the publisher would be grateful to learn of any errors, it cannot accept any liability over and above the cost of the advertisement for loss there by caused. No reproduction by any method whatsoever of any part of this publication is permitted without written consent of the copyright owners. Octagon Design & Marketing Ltd. ©2010. Britannic Chambers, 8a Carlton Road, Worksop, Notts. S80 1PH. Tel: 01909 478822 To advertise in this publication call our sales team on 01909 478822 sallyclarke bespoke furniture designer and maker Makers of contemporary & traditional furniture Are you looking for furniture that makes a lasting impression? Do you want to create the ‘wow’ factor in your home? And are you disillusioned with not being able to find just the right pieces? I will listen to your ideas, work with you to create stunning designs and then transform them, using only the best hardwoods, into beautiful pieces of furniture that are not only exquisite but unique to you. Contemporary or traditional; simple or extravagant; large or small, your piece will be individual. Telephone 01302 759191 From bedrooms to kitchens; bathrooms to studies; cabinets to dining tables, occasional tables to chairs, I will create bespoke furniture that will complement your individual style and your home. If you are looking for something with soul and character, created especially for you and custom made for your home then call me for a chat. Also specialising in ecclesiastical work and small batch production. The Builders Yard . 20 Westgate . Tickhill . Doncaster . DN11 9NE www.sallyclarkefurniture.co.uk 28 insight June/July 2010 • Complete electrical installation • Commercial, domestic & industrial installations • Inspection & testing • Data & voice cabling • Fire alarms & emergency lighting • Free, full lighting design • Burglar alarms and door entry systems FREEPHONE 0800 955 6025/ 01604 708716 email: info@central-elec.co.uk www.central-elec.co.uk 28 Willow Crescent, Great Houghton, Northampton NN4 7AP • quality pre school education • 3 months to 5 years open 8am - 6pm all year • mature qualified and caring staff • small group sizes • home cooked meals • education grant and vouchers processed day nursery school tel: 01604 633 109 54 Billing Road, Northampton NN1 5DB The New Cliftonville Care Centre will be opening in early 2011 on Cliftonville, just along from the main entrance to Northampton General Hospital and will provide 105 residential and nursing places. Around 100 jobs will be created in a range of positions from nurses and healthcare assistants to catering, housekeeping and maintenance, recreation and leisure organiser positions and recruitment will commence in September. As one of the top care homes in the UK Avery Healthcare will also be looking to recruit one of the top managers in the area. The home will provide personal, respite and dementia care along with a specialist nursing care unit. The Cliftonville Care Centre will be the flagship development of Northampton-based Avery Healthcare, one of the fastest growing care providers in the UK with a well-deserved reputation for designing homes which are hotel style and user friendly. Avery is altering the perception of Care Homes in the localities in which it operates from a reluctant choice to a positive lifestyle change where guests enjoy service and support to quality hotel standards. All Avery homes offer en suite rooms and real individual attention. Its 88 room Brampton View Care village near Chapel Brampton which opened at the end of 2008 is well known and its 66 bed Claremont Parkway home in Kettering will be joined next year by the new 115 bed Elm Bank Care home. To enquire about recruitment at Cliftonville please call 0845 643 3046 or email enquiries@averyhealthcare.co.uk June/July 2010 insight 29 Get involved READER SURVEY - Many thanks to everyone who completed the survey in the last issue. We’re reviewing all your comments and suggestions, and will be making some changes in the next issue of Insight. Support Our Soldiers Awareness Month Support Our Soldiers is a registered charity, whose aim is to boost the morale and well being of our troops posted overseas by sending out care packages and messages of support throughout the year. We support all services and all ranks. We also work closely with the medical teams in Afghanistan and the UK to provide much needed support for the injured. A dance and buffet to raise funds for this charity is to be held at the Function Room, Frog & Fiddler, Harborough Road, Northampton on Saturday 26th June 2010 at 7.30pm. Tickets £12.00 each now available on 07763 246501, northampton@ supportoursoldiers.co.uk or June on 01604 545692 If anyone would like to donate suitable items to go into the care packages and/or messages of support, please contact me on the above mobile number or the email address. Come and join us Become a member and help us to shape our future We want to be the best – with the highest level of patient safety, the best possible clinical standards and the very best patient experience – and to do this, we need your help. We need to know what we are doing right, and where we could improve; how you would like to see our services develop, and what services you think we should provide. We want to be the hospital you, and others like you, would choose to be treated in. We already have more than 7,500 members of the hospital. People like you, who use our services, live in the area we serve or work here. But we would like to involve even more people in the future of their local hospital. By becoming a member you can have a say in the way your hospital develops. It is up to you how much you become involved. You may want to simply receive our quarterly members’ newsletter, or you may want to attend meetings and local focus groups, or even stand for election to become a member of our Governors’ Council. The choice is yours. As a member, you can be sure your voice is heard. You can be a part of our future and help us to develop how we move forward. We want to be sure that we continue to provide the services needed by our local community as it changes and grows. As a member you may wish to be invited to attend local special interest meetings, where you can listen to the people who provide the treatment and care at NGH, and talk to them about any issues relating to the care we provide. You will also be invited to attend our Annual General Meeting, or local events for members near you, where you will have the chance to meet with and talk to our chairman and chief executive, along with members of their team. All members are able to take advantage of the NHS discounts scheme, which could provide you with some significant savings on items such as holidays, clothes, electrical and other household goods. All you need to do is fill in the form and return it to the Freepost address below; or you can call us on 01604 523894, or email us at members@ngh.nhs.uk. We look forward to hearing from you. Please return your form to this Freepost address – there is no need for a stamp: Northampton General Hospital NHS Trust, Membership Office, Freepost RRBA-RGGA-TEEL, Cliftonville, Northampton NN1 5BD. Title and name ............................................................................................................................. Address ........................................................................................................................................ .........................................................................................Postcode ............................................. Telephone ..................................................................................................................................... Email address . ............................................................................................................................. Please write clearly in BLOCK CAPITALS, thank you 30 insight June/July 2010 Noticeboard ■ SERVICES n INSIGHT n OUR WARDS ARC LOCKSMITHS Qualified local locksmith, Police accredited. 24/7 emergency access. Locks fitted/replaced, UPVC specialist. Flexible working hours to suit customer needs. OAP discounts. 01933 279561/07851 357595. Find me in Yellow Pages/www.yell.com NEW ACCOUNTANT? Want to cut 25% of last years Accountancy Invoice? Local practice, chartered accountants offering great value for money. For no obligation quote, call Andy on 07813 906757 or email andyajlcons@ yahoo.co.uk D ARCHER ELECTRICAL All types of electrical work undertaken. Fast reliable service. Call Dan on 07969 000470 or 01604 630229 for no obligation quote (NHS staff discount) WEDDING PHOTOGRAPHY Capture all the memories and emotions of your special day with contemporary images by award-winning photographer Dawn Branigan. 3 High Street Daventry NN11 4BG. Contact 01327 702437. Website www.shotatdawn.com STEVE BOWLES can provide all your electrical needs, from sockets to re-wires. No job too small, no job too large. For a free quotation call 07951 295572. WEDDING VIDEO/Photography from £445. Cine & Camcorder tapes transferred to video/ DVD. More details at www.aprilproductions. com Call Lee: 01327 353303 / 07764 461671 VOYAGER UK - UK and airport transfers for up to six passengers and luggage. Licensed by Northampton Borough Council Tel: 07940 072754 www.voyageruk.com. ‘Executive service at taxi prices’. Insight, the magazine for NGH patients, visitors, staff and the local community is published every two months. It is entirely supported by advertising, and no NHS or charitable donations are used to fund its production. If you would like to take out a display advertisement, please contact Octagon Design and Marketing on 01909 478822. Please contact the editor about smaller line ads, which are available at just 50p per word. Editor: Peter Kennell 01604 523871 [Peter.kennell@ngh.nhs.uk] The last copy date for the next issue is Monday 28 June 2010. The August issue will be published on 30 July. Pictures Many of our pictures were taken by NGH Medical Illustration, and copies may be available to purchase. Please call 01604 545251 for details. Website Insight is also available on the NGH website at www.northamptongeneral.nhs.uk go to About Us > Publications As Insight went to press, visiting times of 2.00pm – 3.00pm and 6.00pm – 7.00pm were in place on most of our wards. To check the latest position, or for details of the exceptions marked by a †, please see the visiting time page on our website (www. northamptongeneral.nhs.uk ) or contact the relevant ward for advice. Abington (Orthopaedic) 545982, 544945 Allebone (Gen medicine & dermatology) 545536, 545336 Althorp (Elderly rehab) 544410, 544413 Balmoral (Maternity) † 545434, 544826 Becket (Medical short stay) 545981, 544972 Benham (General medicine) 545537, 545337 Brampton (Elderly medicine) 544460, 544462 Cedar (Trauma) 545553, 545353 Collingtree (Orthopaedic) 543944, 543966 Compton (General medicine) 545332, 545532 Creaton (General medicine) 545539, 545339 Disney (Children’s) † 545518, 545318 Dryden (Cardiology) 545540, 545340 Eleanor (General medicine) 545804, 544808 Finedon (Renal) 523530, 523560 Emergency Assessment Unit (EAU) † 545613, 545304 Gosset (Neonatal) † 545520, 545320 Hawthorn (Surgical) 545551, 545351 High Dependency Unit (HDU) † 545544, 545344 Holcot Stroke Unit † 544430, 544432, 544433 Intensive Therapy Unit (ITU) † 545542, 545342 Knightley (Head & neck) 543961, 545509 Paddington (Children’s) † 545319, 545519 Paddington HDU (Children’s) † 545836 Robert Watson (Maternity) † 545428, 544518 Rowan (23-hour surgical) 545549, 545349 Sandringham (Maternity) † 544928, 544819 Singlehurst (Eyes) 545483, 545083 Spencer (Gynaecology) 545525 Sturtridge (Labour ward) † 545058, 545426, 545898 Sturtridge HDU † 505455 Talbot Butler (Oncology & Haematology) 545534, 545334 Victoria (Elderly Medicine) 545326 Willow (Surgical) 545548, 545348 WET ROOM SPECIALISTS Have you had a CHANGE in your LIFE? Have your CIRCUMSTANCES CHANGED? IF SO WE CAN HELP! We specialise in design, supply and fitting of Wet Rooms to your personal needs for safer and easier use. Our service is professional, reliable, insured and guaranteed. For a Free No Obligation Quote Please Call ADOTT on 01604 847218, 07976 732431 or 07817 157289. n BE A BLOOD DONOR Next sessions at St Giles Church Rooms, St Giles Terrace, Northampton NN1 2BN Friday 04 June and Monday 21 June: 1.00pm to 3.30pm; 4.30pm to 7.30pm Monday 28 June: 10.00am to 12.30pm; 2.00pm to 5.30pm Monday 12 July and Friday 30 July: 1.00pm to 3.30pm; 4.30pm to 7.30pm To book an appointment call 08457 711711. n INFORMATION Northampton General Hospital, Cliftonville, Northampton NN1 5BD Tel: 01604 634700 www.northamptongeneral.nhs.uk Reception Cliftonville. Open Mon-Fri 9.00am – 6.00pm. Dial 0 from any corridor phone and ask for “operator” when prompted. Restaurant Hospital Street, open Mon-Fri 7.15am – 7.00pm; Sat-Sun 7.15am – 6.00pm. Café Royale Main reception, Cliftonville, open Mon-Thurs 9.00am – 3.30pm; Fri 9.00am – 3.00pm. WRVS shops South entrance, open Mon-Fri 9.30am – 8.00pm; Sat 1.00pm – 4.00pm. Billing Road entrance, open Mon-Fri 9.30am – 4.00pm; Sat 1.00pm – 4.00pm. Buggy service Guiding and transport service provided by Friends of NGH volunteers Mon–Fri 8.30am – 4.00pm. Dial 88 then 4501 then enter your extension number to request the buggy. Travel office For car parking permits, and travel info. Open Mon-Thurs 9.00am – 4.30pm; Fri 9.00am – 4.00pm. 01604 545966 or 544600. Bank Cash dispenser in lift lobby near south entrance (entrance from main car park 1) Chapel Open to all. For details of services or to contact the chaplains, call 01604 545773. June/July 2010 insight 31 Who, what, where? “So here I am, homeless at home and half-gratified to feel that I can be happy anywhere” John Clare Win free theatre tickets Town Fri 18 June – Sat 3 July On John’s return to Northampton from the bright lights of London, he finds his hometown is exactly the same as when he left it – from the rooms at his parent’s house, to the Saturday nights on Abington Street. In fact, the only thing that seems to have changed… is John. Slipping back into his old habits, old jobs and old relationships, John considers the reasons why his urge to come back took him on a sixty mile walk North, from the anonymity of corporate city life, to the comfort of home. Following his critically acclaimed Honest for Royal & Derngate, Northampton writer DC Moore’s Town poignantly explores enduring themes of identity, isolation and belonging, rooting them in modern life. With heartbreaking honesty and humour, it explores the feelings that we all have about our hometown, and follows one man on his road to get back to where he started. Tickets £15.00 (£10 previews first three performances) For more information and to buy tickets for Town and other productions at Royal & Derngate, call the Box Office on 01604 624811 or visit www.royalandderngate.co.uk For a chance to two tickets to see Town on Thursday 1 July at 7.45pm, answer the five questions below. Send your entry to arrive by Monday 21 June to peter.kennell@ ngh.nhs.uk – or by post to Insight Editor, NGH, Cliftonville, Northampton NN1 5BD. Please note that your entry must include a daytime telephone number. The winner will be notified by Thursday 24 June. 1 Who is the NGH modern matron for Child Health? 2 What factor sun protection should be used for children? 3 Where are nurses Jo and Vicky going to volunteer for three months? 4 When is the hospital’s Open Day this year? 5 How far does John walk to return to Northampton in DC Moore’s Town? n The winner of the ‘Deborah Colker’ tickets in our last competition was Louise Chatwyn from the Booking Centre. Designed & Published by Octagon Design & Marketing Ltd, Britannic Chambers, 8a Carlton Road, Worksop, Notts. S80 1PH Tel: 01909 478822
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