Celebrating 50 Years of Tourism
Transcription
Celebrating 50 Years of Tourism
p@ssport Your Industry Update from the singapore tourism board Celebrating 50 Years of Tourism p@ssport Your Industry Update from the singapore tourism board Jan / Feb 2014 HALF A CENTURY OF TOURISM HIGHLIGHTS Major milestones in the history of Singapore tourism p@ssport Your Industry Update from the singapore tourism board INTERNATIONAL INDIA Spotlight on the Indian traveller ASIAN HAUTE CUISINE Chefs and industry insiders’ take on Asia’s dining scene Overview of Industry Funding Support Scheme under the Tourism Development Fund E EDITOR’S NOTE Let’s Raise Our Glasses to 50 Wonderful Years! All over Singapore, dazzling Christmas lights have given way to colourful lanterns and horse sculptures, a sign that a new lunar year is upon us. 2014 is a significant year for all of us in the tourism sector as it marks our golden jubilee Singapore tourism development. We have certainly come a long way in the past 50 years, and plans are afoot to celebrate this milestone; more details will be revealed in subsequent issues. Still, we can already stroll down memory lane to reminisce on some of the major milestones in the history of Singapore tourism. From our humble beginnings, Singapore is today one of Asia’s top travel destinations offering a myriad of unique and memorable experiences for the visitor. The Singapore Tourist Promotion Board was first established in 1964. That year, we welcomed some 91,000 visitors; in 2012, that figure has ballooned to 14.5 million tourists. It has been a remarkable journey, one that we could not have embarked on without the unstinting support of both our industry players and the general populace. 2014 itself already promises to be yet another exciting year. The first quarter alone will see perennial festivals such as Chingay and River Hongbao, and new events like the inaugural Singapore International Jazz Festival. Asia’s 50 Best Restaurant Awards also returns to celebrate the region’s culinary best as chefs and industry players weigh in with their views on the latest in Asia’s dining scene. In our ongoing series to help you better understand our visitors, we are profiling the Indian traveller in this issue. India is one of Asia’s emerging economic powerhouses and fastest growing markets for travel and tourism. Driven by a combination of factors such as increasing disposable incomes and decreasing international airfares, the increase in affordable travel packages, a proliferation of low-cost carriers and the conveniences brought about by the Internet revolution, Indian travellers are revelling in their appetite and economic capacity to explore new destinations. All of us in the Singapore Tourism Board extend our wishes for a happy and prosperous Lunar New Year. We look forward to another 50 years of collaboration with you as we propel Singapore tourism to new heights! Sincerely, Oliver Chong Director, Communications & Industry Marketing Contents E EDITOR’S NOTE N SINGAPORE IN THE NEWS2 MW MARKET WATCH VISITOR PROFILE – International India – Jan/Feb 2014 3 WS WHAT’S UP, SINGAPORE? ON THE HORIZON – Off to a Great Start FEATURES – Half a Century of Tourism Highlights POST EVENTS – A Burst of Celebration to End 2013 5 7 11 IU INDUSTRY UPDATES INDUSTRY UPGRADING – Asia’s Best 50 Restaurant Awards Shines a Light on Asian Haute Cuisine INDUSTRY ASSISTANCE – Driving Capability and Innovation 13 15 SB STB BULLETIN TOURISM PERFORMANCE REPORT – Singapore Tourism Sector Performance for 1H 2013 To view this PDF in single page view, click on “View” in the menu bar, scroll to “Page Display” and select “Single Page View” We would love to hear from you. For feedback on the issue as well as suggestions for articles you would like to read here, please email us at stb_passport@stb.gov.sg. 1 1 17 SINGAPORE IN THE NEWS 7 JAN 2014 N WTA LAUNCHES “ROAD TO SINGAPORE” CAMPAIGN Travel Weekly Fans of women’s tennis will now have the opportunity to be fully engaged with the Women’s Tennis Association (WTA) Championships and their favourite WTA stars via the “Road To Singapore”, a season-long campaign showcasing the stars through their journey from the beginning of the year to its culmination during the season-ending WTA Championships in Singapore itself. Singapore will be the first Asia-Pacific city to host this prestigious event, making its debut on 17 – 26 October 2014, and continuing on for four more years through to 2018. E N MW 2 JAN 2014 TOP 10 DESTINATIONS FOR BUDGET TRAVEL SEATTLE PI WS Singapore holds the No. 1 spot on the list for the top 10 “budget-friendly” destinations for 2014 by ShermanTravel.com, an online publisher of travel packages and tips, citing the recent opening of affordable hotels such as the boutique Clover Hotel and Plot Hostels as the main draw for budgetconscious travellers. IU SB 1 JAN 2014 TOP 10 INSPIRATIONAL TRAVEL SPOTS Voxy.co.nz Singapore ranked second in Flight Centre’s list of top 10 inspirational hotspots for 2014 — a list compiled by Flight Centre’s team of experts based on growing demands from customers wanting more out of their holiday itinerary. Having evolved from a stopover hub, Singapore is now highly regarded as a must-see, multi-faceted destination. 31 DEC 2013 SINGAPORE LEADS PACK AS CITIES PREPARE FOR AN INFLUX OF FLIERS The New York Times By the middle of the next decade, Changi Airport will have a third runway and two more terminals, providing travellers more facilities ranging from retail shops to gardens and waterfalls. Singapore leads the pack of Asian cities, including Kuala Lumpur, Seoul, Jakarta, Delhi and Hong Kong that are gearing up to improve their airports to accommodate the projected rise in air travel. With no signs of slowing, the region’s strong growth in air traffic is driven by the proliferation of low-cost carriers and a rising middle class with an increasing propensity to fly. 10 DEC 2013 TOP TRAVEL DESTINATIONS FOR 2013 REVEALED Philippine Daily Inquirer Among Philippine travellers, Singapore took the top spot in city destinations in 2013, followed by Hong Kong, Bangkok, Los Angeles, London, Kuala Lumpur, Seoul, Tokyo, Dubai, and New York, according to a recent travel trends report by Skyscanner, a leading global travel search site. Singapore was also listed as a top 10 outbound summer destination as well as a choice destination for Christmas and New Year vacationers. SINGAPORE TOURISM BOARD – P@SSPORT MW MARKET WATCH – VISITOR PROFILE International India India is one of the fastest growing markets for travel and tourism, expected to be the second largest in terms of outbound visitors in the world by 2020. Outbound travel increased by 10 per cent to 15.4 million trips in 2012 and is estimated to grow at a steady rate of 13 per cent year-on-year to reach 25 million trips in 2016. This is driven by a combination of factors such as increasing disposable incomes, decreasing cost of international airfares and an increase in affordable travel packages. The emergence of low-cost carriers (LCCs) has also opened up more alternatives for travel beyond India. However, the fluctuation of the Indian rupee and economic instability may moderate growth. For example, with the weakening of the Indian rupee, many middle-class Indians are finding international trips less affordable, preferring domestic trips and shorter lengths of stay. MOST VISITED DESTINATIONS FOR THE INDIAN TRAVELLER (2011) Saudi Arabia Thailand USA Singapore INDIAN TRAVELLERS, IN DETAIL The Internet has made information more accessible, allowing Indian travellers to customise trips and explore new destinations. Peak season for leisure travel — school summer holidays (midApril to end June) and during the festive season (end October to early January). Emergence of LCCs enable Indian travellers to have more alternatives beyond domestic travel, when planning for short holidays. TOP 3 EXPENDITURE ITEMS WHILE IN SINGAPORE Accommodation Spend proportionally more on accommodation and F&B as compared to the average visitor in Singapore. 3 The Need for a Holiday and the Bollywood Effect For Indians, travel provides a much needed break from the daily stress of life and it gives them the opportunity to spend quality time with their loved ones. Travel also has an aspirational element, one largely inspired by Bollywood — a powerful source of information and influence exposing Indian audiences to different destinations and travel interests. Many begin to look towards further and more exotic destinations as they get immense satisfaction in saying they have experienced in reality what others have only seen on the big screen. In addition, Indians like to immerse themselves in another culture, so they are drawn to destinations with strong cultures and big festivals. The Bollywood effect and a thirst for culture-rich destinations undoubtedly broaden Indian travellers’ horizons, but also help them to stay ahead of their respective social sets. Value-conscious and careful when it comes to food. New travellers prefer to go on group packages while some experienced travellers plan their own itineraries. LEISURE ACTIVITIES IN SINGAPORE Shopping They associate Singapore with high-end labels and top-of-the-line electronic gadgets. Must-visit places are Orchard Road and Mustafa Centre. Food Spend 20% more than the average visitor to Singapore; tend to prefer food they are familiar with. Local tours Tourist landmarks, nature- or animal-related attractions like the Singapore Zoo fulfill their need to experience our local culture and allow them to spend time with their families in a safe and comfortable manner. Shopping Keen on consumer technology and gadgets, spending more than double the average visitor. Food They enjoy trying new dishes and flavours at hawker outlets, but will seek out and return to Indian food, especially if they are with children and the elderly. – Jan/Feb 2014 Travel Considerations The top two considerations when planning for a holiday are budget and number of days available for the trip. Indian travellers are value-conscious when it comes to making travel decisions; their willingness to pay more for a trip depends on whether they believe the experience can deliver to their expectations. Indians are generally risk-averse travellers. Therefore, the presence of friends and relatives in a destination is one of the top considerations when choosing a destination. Around 43 per cent indicated “visiting friends and family” as the main reason for travel. Friends and family are also deemed more credible sources of information; able to provide first-hand references about the destination. They give assurance that the destination is ready for the Indian traveller, especially in terms of food, safety and language. Since spending quality time with loved ones is one of the main reasons for travel, who they travel with remains as one of their top five considerations when planning a holiday. Travel companions influence many aspects of the trip, including choice of destination and leisure activities to be undertaken during that trip. As Indians continue to mature and grow in travel experience, they become more adventurous and discerning in their choices. While packaged tours offered by travel companies remain popular amongst first-time travellers, many experienced travellers are starting to opt for customisable trips or exotic destinations that can provide them with unique experiences. Leisure is the main driver for Indians visiting Singapore. While the majority of first-time visitors choose to come on a tour package, and are most likely to visit Singapore as part of a multi-destination trip, those who return to Singapore are likely to come as free and independent travellers on a monodestination holiday. The Indian Business Traveller India is one of the fastest growing markets for business travel in Asia, recording an 11 per cent year-on-year growth for travel expenditure. Executives across all levels made an average of 7.3 business trips in the first half of 2011, making it second highest behind China in terms of frequency of business travel. The high frequency may be attributed to the internationalisation of local companies and the establishment of multinational companies in India, as well as the emergence of LCCs. Indian business travellers hold high regard for Singapore as a business destination due to the stability in its economy and political system, as well as its pro-business ecosystem. PERCEPTIONS OF SINGAPORE Modern, vibrant and safe city Lacking in terms of depth for discovery Evergreen attractions such as the Night Safari, Sentosa and Singapore Botanic Gardens are often mentioned, attesting to their limited and dated knowledge of offerings in Singapore. Hence, the impression that there is nothing fresh to experience decreases their desire to visit Singapore. Expensive and not value for money Singapore is perceived to be an expensive destination compared to the rest of Southeast Asia as they believe they can receive similar experiences at a fraction of the cost in Dubai, Thailand or Malaysia. INDIAN BUSINESS TRAVELLERS AT A GLANCE Top countries for Indian business travellers Likelihood of revisiting Singapore for leisure 54% Average length of stay Thailand Singapore 5days Average expenditure S$1,800 Per Indian business traveller in Singapore 20% Shopping 50% Accommodation 30% Food, transport and miscellaneous Leisure activities Popular shopping items Visiting iconic attractions (Marina Bay Sands, Sentosa, Night Safari) Gifts, electronic and consumer gadgets, brands not available back home SINGAPORE TOURISM BOARD – P@SSPORT E N MW WS IU SB WS WHAT’S UP, SINGAPORE? – ON THE HORIZON Off to a Great Start Singapore is starting the year with a bonanza of arty offerings, sporting events, gastronomic experiences and lively conferences in the first three months alone. ARTS AND ENTERTAINMENT Huayi – Chinese Festival of the Arts 2014 (6 – 16 February) Since its launch in 2003, this annual cultural festival has grown into one of the most warmly embraced arts festivals in Singapore. Showcasing a diverse range of genres, ranging from traditional to contemporary, mainstream to cutting-edge, the 12th edition of Huayi promises an exciting array of theatre, music, dance and more. Singapore International Jazz Festival 2014 (27 February – 2 March) Held at the iconic Marina Bay Sands, this inaugural jazz festival, also known as “Sing Jazz”, promises memorable performances from local and regional jazz musicians, as well as international stars like James Morrison, Jamie Cullum, and Natalie Cole. 5 – Jan/Feb 2014 Mosaic Music Festival (7 – 16 March) For the 10th and final time, this 10-day regionally acclaimed music festival will once again bring music to life at the Esplanade, with a dizzying variety of music genres and cultures, such as nuevo tango, straight-up jazz, fusion-funk, alternative rock, ska, R&B, folk-rock, afro-pop, electronica and many more. CULTURAL Chinese New Year Celebrations (10 January – 28 February) Come to Chinatown to pick up traditional goodies at the three-weeklong festive street bazaar, and see the streets come to life in a light-up ceremony on 11 January, as well as an international lion dance competition on 18 and 19 January. River Hongbao 2014 (29 January – 8 February) The Floating Platform @ Marina Bay plays host to this annual Chinese New Year carnival, which boasts lantern displays of popular Chinese characters such as the God of Fortune and the animals of the Chinese Zodiac. Chingay Parade (7 – 8 February) Chingay 2014 promises to be the biggest and most colourful yet. Held at the F1 Pit Building, this year’s line-up of exciting events include the world’s longest and largest batik art measuring 360 metres, exotic multicultural performances, a parade of horses from the Singapore Turf Club as well as horse sculptures designed by Nanyang Academy of Fine Arts students. Known as Asia’s largest and grandest street parade, this national event that has become a Lunar New Year tradition epitomises Singapore’s vibrant and multicultural identity. DINING Asia’s 50 Best Restaurants 2014 (23 – 24 February) The Asia’s 50 Best Restaurants list that covers North, East, South East and South Asia will be announced on 24 February. Apart from the Awards event, chefs and restaurateurs will be able to participate in a two-day Forum and Workshops programme beginning 23 February, which comprises exclusive talks, demonstrations, discussions and debates with some of the biggest and most influential chefs and restaurateurs in the global culinary scene. World Gourmet Summit 2014 (26 March – 5 April) Treat yourself to tantalising flavours and dazzling dishes by promising talents and seasoned masters of the culinary arts at the World Gourmet Summit. With an exciting smorgasbord of themed dining experiences, masterclasses, wine dinners and workshops, it is bound to be a deliciously memorable affair. MICE Singapore Airshow 2014 (11 – 16 February) Attended by major aviation industry players, including aeronautic companies and government agencies, this biennial aerospace and defence exhibition at the Changi Exhibition Centre showcases the finest in aircraft and aviation technology. It also features the Singapore Airshow Aviation Leadership Summit and the Asia Pacific Security Conference, where international government, military delegates and high level participants from the private sector will be able to network and debate on a wide range of topics relating to the aviation industry. MAISON&OBJET ASIA (10 – 13 March) An international trade fair for lifestyle fashions and trends, MAISON&OBJET debuts in Asia at the Marina Bay Sands Expo and Convention Centre. More than 180 exhibitors around the world will unveil their cutting-edge furnishings and interior designs. The itinerary includes the Interior Design & Lifestyle Summit, with workshops on trends and prominent speakers expounding on the best in retail and interior design. International Furniture Fair Singapore 2014 (13 – 16 March) Quality furnishings and innovative home decoration ideas are the order of the day at this design fair, held at the Singapore Expo in conjunction with the 31st ASEAN Furniture Show, The Décor Show and Hospitality 360°. SPORTS Marina Run 2014 (15 February) Enjoy beautiful waterfront views as the Marina Run brings you around the scenic Marina Bay area, starting from Gardens by the Bay, Bay East. You can have a splashing good time in the “Wet & Wild” Fun Run or set a blazing trail in the “Light Up the Nite” Run. Eighth Extreme Sailing Series™ World Tour (20 – 23 February) This major event on the international sailing calendar kicks off at The Promontory@Marina Bay for the second year running. Catch thrills and spills on the high seas as elite Singaporean and international sailing teams pit their skills and wits against the waves and one another. HSBC Women’s Championships (28 February – 2 March) The sixth edition of the prestigious tournament will again bring together the who’s who in the female golfing arena. Swing by to catch the world’s top female golfers battling it out on the greens of Serapong Course at the Sentosa Golf Club, as they compete for the top prize of US$210,000 and total purse of US$1.4 million. MORE EVENTS IN MARCH… Café Asia 2014 When: 6 – 8 March Where: Marina Bay Sands i Light Marina Bay 2014 When: 7 – 30 March Where: Marina Bay Waterfront The Festival of Media Asia 2014 When: 16 – 18 March Where: Cappella Singapore Fashion Steps Out When: 4 April – 18 May Where: Orchard Road OCBC Cycle Singapore 2014 When: 28 – 30 March Where: F1 Pit Building Please visit yoursingapore.com for more details on events and happenings in 2014. SINGAPORE TOURISM BOARD – P@SSPORT E N MW WS IU SB WS WHAT’S UP, SINGAPORE? – FEATURES Half a Century of Tourism Highlights 2014 marks 50 years of tourism promotion and development since the establishment of the Singapore Tourist Promotion Board in 1964. Once a humble trading post, Singapore has grown from strength to strength to become not only a global hub in Asia, but a thriving modern cosmopolitan destination with a vibrant multicultural identity. The development and transformation of our tourism landscape has truly been a remarkable journey — one that could not have been attained alone. In just 50 years, T O U R I S M 1964 the Singapore Tourism Board (STB), together with our industry partners and the populace, has propelled Singapore to become one of Asia’s top destinations for leisure and business travellers. In this issue, we commemorate our 50th anniversary with a stroll down memory lane on some of the major milestones in the history of Singapore tourism. M I L E S T O N E S • Singapore Tourist Promotion Board (STPB) is established. • Singapore receives 91,000 visitors. • The Merlion symbol is born. 1965 1971 1972 7 – Jan/Feb 2014 STPB co-organises the first Tourist Week on 26 September to inculcate tourism awareness to locals. Jurong Bird Park opens in January as a place for Singaporeans to relax with nature. It is now Asia’s largest bird sanctuary with more than 5,000 birds across 400 species. The first and original eight-metre-tall Merlion statue is installed at the mouth of the Singapore River in September 1972. It was moved to Merlion Park in 2002. 1991 • Raffles Hotel, the grande dame of Singapore’s hospitality industry, reopens in September, after two years of restoration. E N • Singapore Cruise Centre and New Bugis Street open. MW 1986 WS A S$1 billion Tourism Product Development Plan is implemented to conserve Singapore’s cultural enclaves, revitalise tourist offerings, and establish the Singapore River as a cultural and entertainment centre. IU SB 1984 1981 1974 1973 Inaugural Christmas Light-Up on Orchard Road, themed “Christmas at the Equator”, takes place in December. Festive light-ups for Chinese New Year, Hari Raya and Deepavali are introduced the following year. Changi Airport commences operations in July, welcoming its first flight, Singapore Airlines Flight 101 with 140 passengers from Kuala Lumpur. Today, Changi Airport is the sixth busiest airport in the world serving more than 100 international airlines flying to some 250 cities in about 60 countries and territories worldwide. The Singapore Convention Bureau (SCB) is established in April 1974 to promote Singapore as a convention city. It was renamed the Singapore Exhibition and Convention Bureau™ (SECB) in 1996. • The Singapore Zoo, Singapore’s first wildlife park, starts to welcome visitors. • STPB launches “Singapore – A World within a World”, the very first marketing campaign. SINGAPORE TOURISM BOARD – P@SSPORT WS WHAT’S UP, SINGAPORE? – FEATURES 1993 Formerly serving the river trade, Boat Quay and Clarke Quay are conserved and repositioned to offer a wide variety of dining, entertainment and retail options. • Night Safari, the world’s first nocturnal safari park, roars into the scene in May. 1994 • Launch of Singapore’s two signature events — the Great Singapore Sale and Singapore Food Festival. • The Suntec Singapore International Convention and Exhibition Centre is inaugurated in August, a venue of choice for more than 18,000 events. 1995 • The National Orchid Garden in the Singapore Botanic Gardens, which has one of the largest orchid collections in Asia, is unveiled. • The STPB is renamed the Singapore Tourism Board (STB) to better reflect the full scope of its responsibilities beyond simply marketing and promotion to include strategic planning, industry development and its role as a regulator. 1997 • The inaugural World Gourmet Summit, featuring 12 world-class masterchefs, kicks off to propel Singapore’s reputation as a world-class culinary destination. The Singapore Expo opens in March, giving the Singapore business events landscape a major boost. The conference and exhibition space is later expanded from 60,000 to 100,000 square metres in 2005. The Esplanade – Theatres on the Bay opens in October. The waterfront centre for performing arts has since hosted a wealth of renowned acts and international performances. 9 – Jan/Feb 2014 1999 2002 2013 Singapore’s reputation as a choice international meeting destination cemented: • Asia’s top convention city for the 11th consecutive year by the International Congress and Convention Association (ICCA). E • Top International Meeting Country for the second year running and Top International Meeting City for the 6th consecutive year by the Union of International Associations (UIA). N MW 2012 • Gardens by the Bay opens, adding to the plethora of world-class experiences in Singapore and building on Singapore’s reputation as a “city in a garden”. WS IU • The Marina Bay Cruise Terminal, a key infrastructural project catering to the anticipated growth of the regional cruise industry, is completed. 2010 SB • The two Integrated Resorts (IRs) — Resorts World Sentosa and Marina Bay Sands open in January and June respectively, each housing a comprehensive suite of amenities such as hotels, convention facilities, and entertainment, retail and dining outlets. • A new destination brand, “YourSingapore”, is launched at the STB’s Tourism Industry Conference. An evolution of Uniquely Singapore, the brand places the visitor at its core and builds on Singapore’s unique attributes by empowering travellers to personalise their own Singapore experience. 2008 • The Singapore Flyer, the world’s tallest Ferris wheel, takes flight. • The Singapore Grand Prix, the first Formula One night race and first street circuit in Asia, races into town. • The Singapore Experience Awards makes its debut, honouring stellar individuals and organisations in the tourism sector for delivering holistic and memorable quality Singapore experiences. 2004 STB launches new destination brand, “Uniquely Singapore”, in March. The brand celebrates Singapore as a premier tourist destination with a unique blend of traditions, cultures, and modernity. SINGAPORE TOURISM BOARD – P@SSPORT WS WHAT’S UP, SINGAPORE? – POST EVENTS A Burst of Celebrations to End 2013 2013 started with a bang and 2014 promises to be even more spectacular. But let us first take one last look at the events in the last quarter of 2013 as we bid a fond adieu to a memorable year. 11 – Jan/Feb 2014 NOVEMBER ANIME FESTIVAL ASIA 2013 For three days, on 8 to 10 November 2013, Japanese popular culture fans in the region congregated at the Suntec International Convention & Exhibition Centre for the annual Anime Festival Asia. This year’s marks the sixth edition and welcomed an attendance of 85,000. Highlights included the I Love Anisong concert series featuring 14 acts such as May’n, Milky Holmes, LiSA and Singapore’s own J-pop singer Valerie Tang; the return of the Akiba Town retail experience with exclusive merchandise from Japan; a new Japan Fashion Zone bringing the latest and trendiest fads; as well as unique dining concepts within the designated AFA Food Street. ASIAN MASTERS From 1 November to 7 December 2013, Asian Masters returned for the fourth time, with a starstudded line-up of guest chefs, including the debut of two chefs from two Michelinstarred restaurants — Chef Hajime Yoneda (Japan) and Chef Mok Kit Keung (Hong Kong); celebrity Chef Chumpol Jangprai, known as the Iron Chef of Thai cuisine; and Chef Alex Park from Korea. Apart from perennial favourites such as winepairing dinners, this year’s edition featured innovative and unexpected cocktail- and whisky-pairing dinners. AFFORDABLE ART FAIR Also back for the fourth year, the fair welcomed 17,800 art lovers and over 100 participating local and international galleries. Held at the F1 Pit Building from 21 to 24 November, the fair showcased a diverse selection of contemporary artworks across a variety of styles, and mediums including paintings, sculpture and photography. Notable artists include Anish Kapoor, Cristina Gayarre, Vinc and Marc Quinn, along with Singapore’s established names such as Ong Kim Seng, SKL0 and upcoming young artist TraseOne. CHRISTMAS ON A GREAT STREET 2013 Singapore’s bustling shopping street turned into a winter wonderland from 23 November 2013 to 5 January 2014. With 22,330 metres of LED rope lights lighting up Orchard Road, the annual Christmas Light-Up by the Orchard Road Business Association featured wintry tones with diamonds and interactive stars that depict a sparkling Christmas. Shoppers and visitors even made use of a GPS-enabled Walking Map to enhance streetlevel and underground navigation, boosting the Christmas shopping experience. DECEMBER ZOUKOUT This year’s party attracted the largest crowd yet, with 41,000 revellers trooping to Siloso Beach, Sentosa on 13 – 14 December, surpassing last year’s crowd of 40,000. The party boasted a star-studded line-up of musical acts: American electro trio Krewella, British rapper Example (with DJ Wire), Dutch DJs Afrojack and Ferry Corsten, Swedish up-and-comer Alesso, Dutch mix maestro Dash Berlin, as well as the debut of DJ Zedd and DJ Martin Solveig in Singapore. Homegrown emerging artists such as Gema and A/K/A also impressed partygoers with their sets at the Localized Tent. ASIA TV FORUM & MARKET 2013 Touted as Asia’s leading entertainment content market, the ATF ran from 3 to 6 December at Marina Bay Sands. Reflecting the evolution of TV across a range of conferences, apart from the networking and engagement opportunities, the ATF is a platform for all industry players to buy, sell, finance, distribute and co-produce, across all platforms. This year’s ATF saw the inaugural participation of National Geographic Channel in its conferences and the launch of MIPAcademy, a full-day programme comprising master classes and workshops led by some of the leading industry players. SCREENSINGAPORE 2013 Held in conjunction with ATF 2013 at the Marina Bay Sands from 3 to 6 December, ScreenSingapore delved into the film industry, giving participants insight and analyses from the industry’s brightest. Like the ATF, it had a strong conference line-up covering a wide range of topics such as project selection and script development; financing and production management; and marketing and distribution, including film financing in the burgeoning South East Asian region. JANUARY ST. JEROME’S LANEWAY FESTIVAL Feast your ears on an eclectic mix of music from indie bands across the world. Taking place at The Meadow, Gardens by the Bay, this year’s exciting line-up includes Australian alternative rock group The Jezabels, UK post-punk band Savages and US electronic musician XXYYXX. For the first time, three Singapore artists — Gema, The Observatory and Vandetta — are set to perform on a third stage. OTHER HAPPENINGS NOVEMBER • Digital Fashion Week • Christmas By The River • Asia Pacific Food Expo 2013 DECEMBER • Indoor Archery World Cup • SSO Christmas Concerts 2013 • Mystica 2013 • Marina Bay Singapore Countdown 2014 • Siloso Beach Party 2013 SINGAPORE TOURISM BOARD – P@SSPORT E N MW WS IU SB IU INDUSTRY UPDATES INDUSTRY UPGR ADING Asia’s Best 50 Restaurant Awards Shines a Light on Asian Haute Cuisine Playing host to the Asia’s 50 Best Restaurants Awards is indeed an affirmation of Singapore’s reputation as a culinary capital — an exciting and dynamic destination for fine dining in Asia. The second edition of the Awards, to be held on 24 February 2014, not only spotlights the region’s best restaurants and a dining scene that is rich in diversity, but also helps to put Singaporean cuisine front and centre. The list is compiled from votes cast for restaurants around the world by The Diners Club World 50 Best Restaurants Academy, which counts among its roster influential chefs, food critics and industry professionals. “We hope it will bring greater attention, on a regional and global scale, to a greater number of talented chefs and great restaurants — of all styles,” says William Drew, editor of Restaurant magazine, publisher of The World’s 50 Best Restaurants. In addition to the awards ceremony, attending chefs and restaurateurs will host a series of workshops and forums to discuss the culinary and dining scene in Asia. As a run-up to the event, we talk to some of the leading culinary lights in Singapore on their take on Singapore’s dining and culinary scene. These chefs and industry players will be attending Asia’s 50 Best Awards 2014. Some will also be presenting in the forums and workshops held in conjunction with the Awards. OUR CHEFS AND INDUSTRY INSIDERS: Andre Chiang, chef and owner of Restaurant Andre, Singapore No.5 in Asia’s 50 Best Restaurants 2013 William Drew, Editor, Restaurant magazine Raymond Lim, from Les Amis in Singapore, No. 14 in Asia’s 50 Best Restaurants 2013 Dave Pynt, chef of Burnt Ends Janice Wong, pastry chef and owner, 2am:lab 13 – Jan/Feb 2014 What do you think are the reasons behind Singapore’s success as a prominent food destination? William Drew (WD): Singapore’s long history as a trade and communications hub in Asia means it has attracted a wide variety of people from all around the world — whether to live, work or visit. In turn, they have brought their own cultural influences — including culinary skills, techniques, traditions and ideas. Singapore has proven to be masterful at assimilating these people and ideas to offer one of the world’s most exciting array of cuisines and restaurant styles — from indigenous street food to European fine dining; big-name chef destinations to cuttingedge newcomers. Singapore’s willingness to embrace all, and in particular what is fresh and exciting, has led to it becoming one of the world’s premier gastronomic centres. Raymond Lim (RL): This was the result of symbiotic partnership between the private and public sectors. The restaurant scene in Singapore really bloomed organically from mid-noughties and this was amplified by Singapore Tourism Board’s marketing efforts which showcased the wonderful restaurant and bar concepts we have here, in addition to our colourful street food. Today, we are way ahead, from the depth of selection, with different price points of meals available from $2 to $200, to the width of selection — the range of cuisine available here from Foo Chow to Peruvian. Is there a trend or change in trends in consumer tastes (e.g., sustainability in food, open to more exotic cuisines or preferring traditional ways)? WD: The increased speed and ease of international communication and travel mean that chefs can gather and exchange ideas and experiences from different parts of the world as never before. This often informs and sometimes liberates their cooking techniques and use of ingredients. Yet at the same time we are seeing an ongoing focus on locality and terroir: Cooking food that is a true representation of the region in which it is being cooked and from which the ingredients are sourced. RL: I see the long-term direction trending towards sustainability in what we eat, as well as sustainability of our indigenous cuisine. How has social media shaped expectations and perceptions of different cuisines? Are consumers now more knowledgeable and discerning? JW: It has totally changed the dynamics of food. Most restaurants and bars are now at the mercy of online reviews and photo tags. If a customer likes a certain type of dish, it immediately goes on the web and with the tags available, people who have not been can view it immediately and is aware of what is good, what is bad, what is in and what is out. RL: Social media has definitely driven up interest in food — it has driven the rise of smaller operations, which used to be disadvantaged against the bigger restaurant operators who have marketing and PR departments. What do you think is the next frontier for Singapore restaurants and cuisine? JW: An increase in the number of casual dining restaurants and bars serving up delicious and affordable food and wine with good service. RL: I believe that the next stage of growth would be concepts that safeguard the authenticity of food from yesteryear; think Peranakan, Hokkien, the humble tze char (stir-fried Chinese restaurant-style) cuisine, etc. There is a wave of nostalgia sweeping over Singapore with young Singaporeans wanting to retain parts of what we grew up with, and there is also a concerted push by the government to retain the culinary fabric of Singapore before they disappear. How has the arrival of Asia’s 50 Best Restaurant list benefited the culinary industry in Singapore and Asia? JW: It has a positive impact and a huge encouragement to establishments and chefs to continue the good level of service and food. It also pushes chefs to evolve and be more aware of what is happening in their neighbouring countries. Next, it connects chefs and establishments, sharing knowledge, techniques and products. RL: With Singapore and the region firmly in the spotlight, our industry and restaurateurs can now network with the best and very importantly, be confident of what we are doing. My biggest wish is for the media in Asia to give due recognition to our players. For the longest time, it was always the Western media which fanned the next culinary movement — from Spanish molecular to Scandinavian foraging. Why can’t the next global food movement originate from our part of the world? GETTING INNOVATIVE Chefs Andre Chiang and Dave Pynt, two of Singapore’s most creative chefs, will be holding a special workshop on wood fire during the Asia’s 50 Best Restaurants event. We talk to them about innovation and what they think of Singapore’s culinary scene. It is the nature of the food and beverage industry to innovate all the time. After all, if chefs and restaurateurs keep offering the same things over and over again, people will go on to the next new thing, especially given the food culture today. Given this, what is innovation to you? And how do you strike a balance between innovation and authenticity (being true to your roots/ influences)? Andre Chiang (AC): It is about honesty and sincerity in everything that we do, so we focus on authenticity. I think innovation is just a word — it doesn’t exist. With everything that you create, if you’re authentic or unique, the thing that you create falls into its own category, so it naturally becomes innovative. Dave Pynt (DP): Innovation in cooking is very rare, only a few people truly innovate in an industry that has been around since the first controlled fires, about 790,000 years ago. Innovation can refer to new techniques, new recipes or even a new product that hasn’t been served, but there is a huge chance that it has been eaten before by someone somewhere. I don’t think I am an innovator but I definitely like playing around with different techniques, flavour combinations and presentations. Some of it may be new to me and my diners, but I always think that someone somewhere has probably eaten it before! How would you characterise the food/ restaurant scene in Singapore, compared to five years ago in terms of innovative concepts and dishes? AC: There is a big change from five years ago. There was not much variety, or quality independent restaurants. There were mainly just hotel restaurants. Today all the top restaurants are independent. There is also a lot of international talent that is coming into Singapore, so we don’t just have local delicacies, but food on an international level. DP: I am relatively new to Singapore; I arrived only nine months ago. However, it seems that in the previous couple of years the big boys such as Tetsuya Wakuda, Joel Robuchon, Guy Savoy, Mario Batali and Wolfgang Puck have managed to pave the way for the next generation to provide some exciting new food. A lot of new, casual and fun eateries are opening that produce some great food at a great price. You can never forget the hawkers though — chilli crab, chicken rice, oyster omelettes and char kway teow are on hand 24/7, and they are absolutely amazing with a cold beer after work! I am looking forward to seeing what the new generation of hawkers are capable of! On the workshop on wood fire — essentially, that a wood-fire grill can be used to come up with excellent dishes — what takeaways do you hope participants can get from this exercise, aside of course from partaking of the delicious food? AC: You won’t see any other workshop like this. There will be 12 dishes, six from each of us, which will be cooked only with charcoal and wood fire. It is exciting because we’re going to create everything with just our spontaneous energy, along with the guests’ energy, without recipes, all on the spot. It is also interesting that in cooking with just wood fire and charcoal, there will be no energy consumption, as there will be no electricity used. DP: I am really looking forward to seeing the integration of fire and smoke into Andre’s cooking and it will be great for the guests to see the range of styles and techniques that can be used with the humble wood fire. Hopefully we can show how versatile and easy it is to cook with wood fire and then when people dine, show the results of the effort. SINGAPORE TOURISM BOARD – P@SSPORT E N MW WS IU SB IU INDUSTRY UPDATES I N D U S T RY A S S I S TA N C E Driving Capability and Innovation This section gives an overview of the various industry funding support schemes being offered by the Singapore Tourism Board (STB) under its Tourism Development Fund. In this first of a three-part series, we take a look at the Tourism Product Development Fund (TPDF) and speak to Wildlife Reserves Singapore (WRS), a STB grant recipient that benefitted from a similar scheme for the development of river-themed wildlife park River Safari. STB has been supporting the industry in its efforts to drive capability and deliver unique experiences through a S$905 million Tourism Development Fund (TDF). As one of its drives towards Quality Tourism, the TDF supports the creation of innovative and quality tourism products and experiences, as well as capability and talent enhancement efforts in tourism-related enterprises over a span of five years. The TDF has different schemes that effectively address various development needs of Singapore’s tourism industry. THE TOURISM DEVELOPMENT FUND: AT A GLANCE 1 2 3 15 TOURISM PRODUCT DEVELOPMENT SCHEME Purpose: C reation and rejuvenation of tourism products. Includes: Tourism Product Development Fund, Cruise Development Fund. TOURISM CAPABILITY DEVELOPMENT SCHEME Purpose: To enhance productivity and talent development. Includes: Tourism Technology Fund, Business Improvement Fund, Training Industry Professionals in Tourism. TOURISM EVENTS DEVELOPMENT SCHEME Purpose: For events that build on Singapore’s positioning as an international lifestyle and business events hub. Includes: Business Events in Singapore, Leisure Events Fund and Kickstart Fund. – Jan/Feb 2014 Who should apply for these funds and how will they benefit companies? We examine how the TPDF supports the creation and rejuvenation of tourism infrastructure and talk to grant recipient Wildlife Reserves Singapore on how the funding support has helped in the development of the River Safari. CASE STUDY #1: RIVER SAFARI The River Safari is one of Singapore’s latest attractions. Conceptualised by Wildlife Reserves Singapore (WRS) as Asia’s first and only riverthemed wildlife park, the River Safari is designed to add yet another unique wildlife experience to WRS’s three other award-winning parks — the Jurong Bird Park, Night Safari and Singapore Zoo. Confident that they had a viable concept in mind, WRS applied for STB’s funding assistance back in 2008 to develop and build the wildlife park. “The STB grant allowed us to improve the financial viability of River Safari, especially given the huge financial commitment and long project gestation period,” says Lee Meng Tat, CEO, Wildlife Reserves Singapore. He added that the funding from STB was largely channelled to support construction costs, including that of the architect and engineering consultancy fees. Today, River Safari is a must-see attraction in Singapore with its distinct exhibits showcasing the unique wildlife of various river habitats around the world. It also features a 483m-long Amazon River Quest boat ride which takes visitors on a thematic exploration of the Amazon rainforest, E “The STB grant would allow us to improve the financial viability of River Safari, especially given the huge financial commitment and long project gestation period.” — L ee Meng Tat, CEO, Wildlife Reserves Singapore where they will come face-to-face with close to 30 species of land and arboreal animals living on the edges of the Amazon River. On tips for future grant recipients seeking STB’s support to create or rejuvenate tourism products and experiences, Lee says of his company’s experience: “With the initial concept in hand, interested applicants should have a detailed discussion with STB and seek inputs on their expectations and requirements.” ABOUT THE TOURISM PRODUCT DEVELOPMENT FUND (TPDF) The TPDF is a tool to help tourism players develop unique attractions and projects to help boost Singapore as a tourist destination. It is part of the Tourism Development Fund, an overall incentive scheme by the Singapore Tourism Board to support the creation of innovative and quality tourism products and experiences, as well as capability and talent enhancement efforts in tourismrelated enterprises over five years. Who can apply for the grant Open to all Singapore-registered entities (e.g., businesses, companies, associations) What kind of projects are eligible for the TPDF The TPDF can be used to develop or rejuvenate new and existing tourism products/experiences. What falls under qualifying costs Qualifying costs (excluding GST where applicable to the project) refer to professional services, equipment and materials costs. When should an entity apply for a grant Interested parties may submit their application at least six months before the scheduled commencement of the project. How the grant will be disbursed The grant is given upon fulfilment of agreed project milestones and deliverables on a reimbursement basis. How much will the grant support The TPDF provides support up to 50 per cent of qualifying costs for tourism projects/experiences in areas such as product and infrastructure development. FIND OUT MORE AND APPLY TO Singapore Tourism Board Tel : +65 6736 6622 Email : STB_Incentives@stb.gov.sg Website : www.stb.gov.sg SINGAPORE TOURISM BOARD – P@SSPORT N MW WS IU SB SB STB BULLETIN TO U R I S M P ER F O R M A N C E R EP O RT Singapore Tourism Sector Performance for 1H 2013 The latest statistics on Singapore’s tourism industry at a glance. Singapore continues to be a popular destination for tourists, welcoming 3.9 million international visitors in Quarter Two (Q2) 2013, an increase of ten per cent compared to the same period last year. Overall Tourism Receipts (TR) increased two per cent year-on-year to S$5.6 billion (B). Growth in Q2 2013 was driven mainly by the strong sixteen per cent increase in Leisure visitor arrivals. Here is a summary of some key statistics on tourism receipts and international arrivals for Q2 2013. Details are available in the Tourism Performance Report — Quarter Two (Q2) 2013. TOURISM RECEIPTS (TR) BY MAJOR COMPONENTS Q2 2013 VS Q2 2012 +8% -3% Accommodation Shopping 1,179M 1,184M S$ S$ +9% +1% Sightseeing & Entertainment* Food & Beverage 556M 1,311M S$ S$ -4% Other TR Components** 1,376M S$ * including gaming ** including expenditure on airfares, port taxes, local transportation, business, medical, education and transit visitors 17 – Jan/Feb 2014 T O P 10 M A R K E T S FO R T O U R I S M R E C E I P T S* (I N S$ M I L L I O N), JA N – J U N 2 013 P R CHINA INDONESIA INDIA AUSTRALIA MALAYSIA JAPAN PHILIPPINES THAILAND USA VIETNAM 1,516 1,473 606 492 428 411 348 313 294 280 HOW WE FARED IN 1H 2013 VS 1H 2012 E • TR for January to June 2013 registered a 2% decline, mainly due to Q1’s weaker performance. N • There was a slight decrease in TR for all categories, except Food & Beverage, which saw a 2% increase. MW • Indonesia, P R China and India were Singapore’s top three TR generating markets, accounting for 57% of overall TR (excluding S&E). WS • P R China (+33%), India (+8%) and Japan (+5%) experienced the fastest growth in TR (excluding S&E). IU SB * Excludes Sightseeing & Entertainment TR Source: Disembarkation/Embarkation cards and Overseas Visitor Survey TOP 10 MARKETS FOR INTERNATIONAL VISITOR ARRIVALS (’000S), JAN – JUN 2013 INDONESIA P R CHINA MALAYSIA AUSTRALIA INDIA JAPAN PHILIPPINES HONG KONG USA THAILAND 1,475 1,241 602 547 499 385 358 256 255 246 HOW WE FARED IN 1H 2013 VS 1H 2012 • Indonesia, P R China, Malaysia, Australia and India were Singapore’s top five markets in terms of international visitor arrivals for January to June 2013, accounting for 56% of the total for first half of 2013. • Visitor arrivals from P R China, Taiwan, Hong Kong, Australia and Japan recorded double-digit growth rates for January to June 2013. • Growth in P R China, Hong Kong and Taiwan visitor arrivals were boosted by increased twinning traffic with regional markets, particularly Malaysia. • Australia visitor arrivals growth was driven by the increase in air capacity as more low cost carrier flights were introduced in the market. Source: Disembarkation/Embarkation cards HOTEL INDUSTRY HOW WE FARED IN 1H 2013 VS 1H 2012 • Gazetted hotel room revenue for January to June was estimated at $1.4B, representing a 2.3% GROWTH. • Both Average Room Rate and Average Occupancy Rate had declined, resulting in a 2% drop in Revenue Per Available Room (S$219). SINGAPORE TOURISM BOARD – P@SSPORT SINGAPORE TOURISM BOARD Tourism Court 1 Orchard Spring Lane, Singapore 247729 T +65 6736 6622 F +65 6734 7223 www.stb.gov.sg PHOTOS COURTESY OF: Singapore Tourism Board, People’s Association, Experia Events, World Gourmet Summit 2013, Laneway Festival Singapore_ Chugg Entertainment, Andrew Tan, Zouk Management, Orchard Road Business Association, Affordable Art Fair, Reed Exhibitions, Asian Masters, William Reed Business Media, Wildlife Reserves Singapore, Lonely Planet, Chiam Heng Yin, Leow Ek Teck, NParks, Gardens by the Bay, Patrick Bingham Hall, Vince Chong, Singapore Art Museum, Bacchanalia, Amber Lounge, Eric Au, Bjorn Shen, Devagi Sanmugam, Matthew Mok, Wee Liang Lian, Bi Chonglei, The Podium Lounge, Mercury Marketing & Communications, Dawn Chua, World Street Food Congress, Royal Caribbean Cruises Ltd, Singapore Cruise centre. DISCLAIMER P@SSPORT is a publication by the Singapore Tourism Board (STB). All information is correct at time of printing. Articles may not be reproduced without STB’s permission.