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WESTBUSINESS June 2015 RISING MARKET THE WA PRODUCERS SELLING WINE TO JAPAN F R S T P E R S O N There is more to the economy than rocks Rod Jones, Navitas chief executive and former EY Entrepreneur of Australia winner (2008) E Silks Weekend Yum Cha $48 Set Lunch Saturday & Sunday arlier this month I spent a week with business leaders from some of the most successful companies in the world — all without one single conversation about iron ore. I was a panellist at the EY World Entrepreneur of the Year Awards in Monaco, recognising winners from 53 countries and selecting the World Entrepreneur of the Year. The event was attended by the likes of Bill Ford from the Ford Motoring Company, Howard Schultz from Starbucks and one of the Rockefellers. Julia Birkenstock of the shoe company, Biz Stone, co-founder of Twitter and Muhtar Kent, the head of Coca Cola were also there. During the many presentations, panel discussions and social events I attended with these brilliant minds, commodities didn’t crack a mention. It was unusual for a West Australian businessperson because in this State resources are pretty much all we talk about. There is a general feeling the sky will fall in if commodity prices drop, but my Commodity prices didn’t crack a mention Indulge in handmade dim sum, dessert and premium Chinese tea. Book now via the app, online or phone 1800 556 688. CROW WNperth.CO OM.AU | #mym mome ent MOBILE APP crownPERTH crownresorts crownresorts Conditions apply. Subject to availability. Not valid with any other offer or discount. $48 per person. Minimum of two people. Red carpet: Rod Jones and wife Carol at EY event in Monaco experience in Monaco has reminded me it does not have to be that way. Firstly, commodities are cyclical. We can feel fairly confident that prices will come back, even if they do not return to boom-time levels, and then they will drop again and rise again and so forth. But the more important lesson from my trip is that as a State, we can cushion ourselves from the cycle by diversifying away from just digging things up. One of the ways we can do this is by maximising investment in new technologies. It was evident during my trip that many of the world’s great companies and entrepreneurs are focused on creating or finding new technologies to expand their business opportunities and reach. Australia has a great capacity to build new markets for its top-level services, like health and education, through new technologies. On a personal level, I will be using this advice in my own education service business, Navitas. We are already using online platforms to support the delivery of education, and I’m now determined to expand this focus and continue to grow the international education sector in Australia,worth $17 billion a year. I am involved in a number of different tech opportunities, including the digital currency bitcoin. The real gem in bitcoin is the block chain technology that supports it. The company I’m involved with is now seeking ways to utilise block chains in new endeavours, like the creation of international money transfer systems that avoid exorbitant fees from banks and credit unions. What started out as an investment in one project has unlocked the keys to an entirely new and potentially lucrative market. The potential is unlimited because technology is always changing. Even desktop computers are old hat these days because no-one wants to be desk-bound. People have developed the same relationship with the smart-phones and tablets they had with computers a decade ago. It was clear at the event that Australians get along with everyone and they are great entrepreneurs. While commodities will always be part of the future of Australia, we need to look beyond resources and continue to grow our services industries and the technologies that support them. As told to Kim Macdonald WESTBUSINESS WELCOME From the editor Australia’s relationship with Japan would appear to have taken a backseat over the past decade, hidden in the shadow of our growing ties to China. But this year’s free trade agreement with Japan will help revitalise our relationship with Tokyo. And WA winemakers are set to benefit. In this edition, WestBusiness Insider reports on how local winemakers can build on Japan’s fledgling love affair with WA wines when tariffs are completely abolished under the new free trade agreement. Insider also travels to America to report on Austal’s shipyards in Mobile, Alabama. We look at how a clever business strategy helped the game of cricket to win new fans and sponsors, and we consider the future of digital currency bitcoin. Spud king Tony Galati opens up over lunch about his burgeoning business empire and why he sometimes sings the 1970s folk rock song The Cat’s in the Cradle. Kanpai, mate! Japan-based Beatrice Thomas discovers WA wines are the toast of Tokyo, and there will be more to celebrate under the new free trade agreement P8-10 The Alabama Gamble Peter Williams travels to America to report on how WA shipbuilder Austal beat multibillion dollar companies to major contracts with the US Navy. P12-17 It’s just not cricket There is more to cricket than a bat and ball. Kim Macdonald reports on the business strategy to helped kill the “male, pale and stale” image and boost the game’s following. P18-20 P12-17 The future of bitcoin Will bitcoin hit the mainstream or is it destined to be a bit player in the world of commerce? Kate Emery talks to Perth’s bitcoin experts. P22-24 PLUS Motoring: Minister for Small Business and Corrective Services, Joe Francis, test drives a luxury ute. P27 Fashion: Why you really need to dress up when you dress down for casual events. P29 Lunch: Retailer Tony Galati talks about his business, ethics, family and spuds. P30 P18-20 Kim Macdonald P22-24 EDITORIAL Kim Macdonald Editor, WESTBUSINESS INSIDER magazine. 08 9482 3104 kim.macdonald@wanews.com.au ADVERTISING Regi Philip 08 9482 3497 regi.philip@wanews.com.au. DESIGN John Henderson john.henderson@wanews.com.au THE MIRAGE 2 MASSON MEWS, MOSMAN PARK OPEN TO VIEW Your personal invitation for an exclusive ‘appointment only’ inspection of this stunning & luxurious new masterpiece from Seacrest Homes. ‘MIRAGE’ AS DISPLAYED - $6m. VIEW PERTH’S MOST LUXURIOUS DISPLAY HOME Custom design and construction specialists for residential projects upwards of $1m MBA Winners / Finalists - ‘10, ‘11, ‘12, ‘14 HIA Winners / Finalists - ‘03, ‘03, ‘03, ‘11, ‘11 seacresthomes.com.au phone : email : Mary Musuruca : 0411 733 047 pmusuruca@seacresthomes.com.au I N S G H T THE ART OF INTRODUCTIONS MY OFFICE LINDA WAYMAN Does chivalry or corporate status determine the order of introductions? Linda Wayman, general manager Southern Cross Austereo, on Gen Y T he correct order for introductions is different in business settings to social ones. Chivalry governs social settings, so women should be introduced first, followed by older people and then men. But age can outrank gender if the older person is very old and the female is relatively young. In business, the client should always be introduced first, because there is no business without clients. The business person holding the highest rank is introduced next, followed in order of one’s status on the corporate ladder. So that means the chief executive is mentioned before the account manager, who is mentioned before the administration assistant, and so on. Contemporary business manners allow for first names to be used in Australia, but always refer to someone by their surname until you are invited to use the first name. And never abbreviate names unless that nickname is the one provided at the introduction or it appears on the person’s business card. And Ms — not Mrs — is the title used for all females in business. If you get confused, just do you best to make everyone feel welcome. Good manners are all about inclusion. Natalia Josephs, managing director at Image Power Australia In business, the junior person is always introduced to the senior business person, which means you mention the senior person’s names first. For example, you would say, “Mr CEO, let me introduce Mr Account Manager.” Status also governs the business handshake. This means it is the senior person’s prerogative to instigate the handshake by extending his or her hand to the less-senior person. However, the host of an event is entitled to take the lead on handshakes, regardless of their rank. So if you invite the premier to your business function, you are allowed to extend your hand first. No-one in Australia gets too hung up on this international standard for handshakes. We can be relatively casual in terms of business etiquette, even allowing for the use of first names in business circles. In France, it is common to use Monsieur and Madame with a colleague, even if you have been doing business with them for 30 years. In Asia, the family name always comes before the first name, whereas Anglo Saxon names are in the opposite order. That’s why I am often referred to as Ms Louise, rather than Ms Percy, in Asia. Louise Percy, managing director at the Percy Institute of International Protocol I designed my office without a door, and with a glass partition instead of a solid wall, so that staff can see me and know that I am accessible. With such a large contingent of Gen Y workers at Austereo’s two radio stations, hit 92.9 and Mix 94.5, accessibility is very important. If you have an open mind and an open environment, staff will know they can always come to you with their ideas. Gen Y staff need to be nurtured in terms of their talent. They need to feel confident that they can be themselves and come up with their own ideas without getting shot down or stomped on. But they also need to be aware that they are working for a publicly listed corporation and as part of a team. Often the best way to teach them is to lead by example. It can be easy to get rattled in this business, particularly if you are inexperienced. I’m pretty calm and very resilient so it’s good for my staff to see that. It helps keep everyone’s confidence levels up. Creative types can be very passionate too, which means they can get extremely disappointed or disheartened if they don’t get the ratings or results they want or expect. I try to show, by example, that life goes on and they need to keep things in perspective when it doesn’t go to plan. It’s not a matter of life and death, it’s just radio ratings. But that’s not to say we don’t have high standards. In my office I have a big silver trophy that staff presented me in late 2010 when Mix 94.5 broke the Australian ratings record with 87 consecutive survey periods at No.1, snatching the crown from Brisbane’s B105. We had one of our famous roof top parties to celebrate and invited B105’s general manager Richard Barker to the party, just to rub salt in the wound. He took it in good humour. He is a great guy. Mix 94.5 went on to get 100 consecutive surveys at No.1. I also have some awards on the walls, including two for winning the Media Organisation of the Year from Campaign Brief and the WA’s Telstra Businesswoman of the Year (2003). I always have newspapers on my desk, and I also keep up with trade and business journals, like the Harvard Business Review. I started out as a print journalist in the late 70s, and still have a great passion for the printed word. You may notice three pictures of Bob Dylan on my wall. The photos are original publicity shots taken by Sony in the 1980s. They were found in an old filing cabinet in New York, and given to me 18 months ago by Dennis Handlin, Sony’s chief in Australasia. Yes, I am a Dylan tragic. 3 2 1 4 7 5 Picture: Bill Hatto 6 JUNE 2015 6 1. Original Bob Dylan publicity shots. 2. Media awards. 3. Telstra Businesswoman of the Year WA Award, from 2003. 4. Flamingo — from a rebranding campaign for hit29.9. 5. A trophy staff presented when Mix 94.5 broke Australian ratings record. 6. Newspaper - I'm passionate about the printed word. 7. Digital radio — to listen to Austereo stations. 337 Harborne Street, Osborne Park | Tel. 9231 5888 | audicentreperth.com.au * $97,990 is the drive away price for the Audi Q7 3.0 TDI quattro® Sport with complimentary Technik package. Available for new stock vehicles purchased and delivered between 1/4/15 and 30/6/15. While stock lasts. Not available to fleet, gov’t or rental buyers, or with other offers. ^Bluetooth™ connectivity only. Please check with your Audi dealer for approved Bluetooth™ telephones that have been tested by Audi for compatibility and functionality. +Audi Connect requires a data connection either via a mobile phone with remote SIM Access Profile (rSAP), or through a dedicated SIM card with data option. MD22023. MRB4146. V I N C U L T U R E WHEN EAST DRINKS WEST Could WA wine become the toast of Tokyo under the new free trade agreement with Japan? Beatrice Thomas reports I t’s Friday night in central Tokyo and the city’s popular Roppongi district is heaving with the after-work set. At Roti, a wine bar and brasserie tucked away behind the bright lights of the main drag, software engineer Emi Kasahara and project manager Hiromi Kosaka are settling in at an alfresco table over a glass of sauvignon blanc. Both knowledgeable wine drinkers, they favour the city’s wine bars and restaurants over more traditional haunts such as izakaya taverns for the cosmopolitan atmosphere, food and, of course, the wine list. “In Tokyo we have millions of kinds of restaurants of different cultures, quality and price,” Kosaka says. “But chilling out at a terrace sofa with friends with nice wine is cool.” Far from alone, they are part of the new wave of drinker leading what is being described as a quiet revival in Asia’s most sophisticated wine market. And Japan’s fledgling love affair with WA wines is likely to grow with local winemakers poised to win a bigger slice of Japan’s $1.75 billion annual wine import market when the free trade agreement takes full effect. The trade deal, which came into effect in January, will eliminate the 15 per cent tariff on bottled wine over seven years, and has already granted an immediate abolition on all tariffs on bulk wine. Bottled wine sales from Australia jumped 11 per cent in the first three months of the new deal, according to the Australian Grape and Wine Authority, taking total year-long exports to the Land of the Rising Sun to a record 11 million litres. But it is the massive 414 per cent jump in the volume of bulk wine to Japan in the same period — following the complete abolition of tariffs — that signals the longer-term potential for the bottled variety. Rabobank’s quarterly wine report says it is an opportune time for Australian wine-makers to build on recent success, which it claims has seen premium sparkling wines replace sake in some traditional celebrations. The question being asked now is how the WA industry should weave this new narrative into a sector where first impressions last and reputations are everything. The answer could lie in the Australian wine industry’s very own coming of age as it seeks to find its new place in a fastidious Japanese market. After peaking 16 years ago on the back of the extravagant bubble economy years, Japan’s wine market somewhat slid into the background for a decade until 8 JUNE 2015 about 2008 when consumption begun to increase. Globally, the wine world was spinning as Chinese wine drinkers arrived on the scene. Business strategies were rewritten to accommodate the 128 per cent jump in Chinese wine imports between 2008 and 2013, according to Rabobank’s World Wine Map 2014. But in Japan a new free trade agreement with Chile in 2007 also shook things up by throwing a new low-end offering into the mix, giving consumers a cheaper option at a time of low wages growth and less discretionary spending. The discerning Japanese wine drinker, who made Beaujolais Nouveau part of the vernacular, began to look beyond Old World offerings from France and Italy to increasingly explore new types of wines. Meanwhile, the emergence of the supermarket off-trade channel saw home consumption soar, while major events such as the March 2011 earthquake and tsunami also influenced spending and social norms. “Wine has become less of a novelty and is steadily edging into the mainstream food and wine culture of Japanese society,” Rabobank notes in its second-quarter wine report. For Chile, shoring up the bottom end of the market has more than tripled its market share from 7.5 per cent eight years ago to more than 25 per cent in late 2014, Rabobank data shows. It is now the country’s second-biggest supplier of wine after France. “Their price competitiveness, it has not been ideal for us, because we were not playing on a level field,” Wine Australia regional manager Asia Hiro Tejima says over coffee in inner-city Yurakucho during a whirlwind trip to Tokyo in late April, his third for the year. “But now we are.” Adelaide-based Tejima says though the Chilean strategy has been successful and Australia’s early success has been bulk wine, “Australia is still positioned to provide the world with value for money wine at a higher price point”. Notably, more than half of all exports to Asia are above $7.50 a litre. But he says the challenge is doing that in a country where wine remains “a borrowed culture” and where people are used to paying low prices but expecting Wine has become less of a novelty and is steadily edging into the mainstream culture of Japanese society. Cheers: Kozue Shibata and Satoru Mori at Conrad Tokyo with 2003 Leeuwin Estate Art Series Chardonnay Pic:ture Yuriko Nakao quality. Nevertheless, Wine Intelligence figures show per capita wine consumption was just over three litres in 2013, up 11 per cent on 2012 and more than double that of China, Australian wine’s biggest Asian market. Japan is the tenth biggest market. Carl Robinson, a 20-year Japan wine industry veteran who heads Jeroboam and Wine Diamonds, two of four prominent Japan-based importers of Australian wine, says Australian wine has plenty of potential but cautions against pursuing a price point-based strategy. “Japanese consumers are not saying, ‘I want to drink Chilean wine’, they don’t care,” he says from across the boardroom table at his seventh-floor office in Tokyo’s upmarket Aoyama district. lab pic oth be sh els ap ro th er of s n ns “It’s just they’re there and the wines are rightly labelled and cheap and easy to understand, and they have picked a market that is new to Japan.” Robinson, who imports WA label Vasse Felix among others, believes the Australian free trade agreement will benefit “the big-box guys”, referring to bulk wine shipping, which is wine shipped for repackaging elsewhere, often in large containers of up to 24,000 litres. He predicts a big trend will be in organic wines, which appeal to a growing demand for healthy lifestyles. “It’s hipster juice, and that is growing like an absolute rocket,” he muses. At Tokyo specialty wine shop, Wine Market Party, the task of boosting Australia’s market share reveals itself in the 2500 bottles neatly on display — of which only 100 are Australian labels. General manager Hideyuki Numata says customers will ask for iconic Australian labels Penfolds and Henschke, but beyond that they seek his advice. He says while it is a store for “wine lovers who are prepared to pay for quality”, 70 per cent of his Japanese customers prefer wine under ¥1000 ($10.44). At ¥2000 to ¥3000, Australian wine is more expensive than average, he says. Ken Kendrick, the Perth-based manager of another Japan wine importer, Farmstone, sent his first shipment — a pallet of Plantagenet Pinot Noir — 25 years ago. He now represents some 20 Australian wineries, including WA’s Cullen, Sandalford, Woodlands, Plantagenet and Devil’s Lair, and ships about 100,000 cases to Japan annually. Kendrick believes the Japan-Australia Economic Partnership Agreement will help Australian wines in the longer term. Likewise, Woodlands Winery production manager Andrew Watson, who is based in Margaret River, also expects the tariff reduction to bring long-term success. But he says that success depends partly on changing the image of Australian wines. CONTINUES PAGE 10 JUNE 2015 9 V I N C U L T U R E FROM PAGE 9 “I worry for the reputation that Australian wines are ‘cheap and cheerful’. The landscape will not move unless we move it.” Watson says Woodlands exports about 20 per cent of its wine to eight countries, with Japan one of its oldest and most important markets. The advantage for WA wines, he believes, is they tend to be more consistent from year to year than many other countries, which helps give consumers confidence when buying them. “Also, Australian wines have a fantastic clean climate to grow grapes and a very driven entrepreneurial spirit in our winemaking,” he says. Sydney-based Ned Goodwin, one of five Masters of Wine in Asia and a former 13-year resident of Japan, predicts it will be a tough task as wine itself is still a “niche” drink in Japan compared to beer, sake and shochu. He doesn’t believe consumers would currently justify paying for premium Australian wine, after previously selling itself as a low-cost supplier. “After telling the world that ‘Australia makes good wine for $5, sunshine in a bottle, it’s what’s in the glass that matters’, suddenly we’re having to tell the world that Australia does make good $100 wine,” he says. “It’s a hard story to suddenly jerk from one to the other and it’s going to take a lot more work to make sure that it resonates with fastidious consumers like the Japanese.” Goodwin says it is important to tell a story of provenance, as seen in the French wine narrative, which Australia has failed to do. During his April visit Tejima says 300 students attended specialist Australian wine courses at the prestigious Academie du Vin in Tokyo last year. Aki Shidaka, one of four A+ Australian wine specialist educators, says the change in the drinking culture has been very much female-driven, with women more eager to learn about wine. However, she notes that it is also prestige-driven, with many of her students comprising doctors and lawyers “who enjoy wine, often in their business meetings”. Tejima says campaigns such as Restaurant Australiaare also doing more to link food and wine tourism with the Australian brand. Robinson, who hosts ‘Australia Uncorked’ wine parties, as well as lunches through Jeroboam’s fine wine club, says: “There is so much good wine in the world, that you’re not just selling the wine, you’re selling the story behind the wine.” Kosaka agrees, saying she now appreciates the journey that comes with drinking a particular wine after living in Provence for two years. For sale: Wine Market Party general manager Hideyuki Numata takes out a bottle of 2014 Si Vintners Sophie Rose at his store in Tokyo Picture: Yuriko Nakao It’s hipster juice, and it’s growing like an absolute rocket. CARL ROBINSON I t’s a Monday morning and the buzz of lunch service at Two Rooms in trendy Omotesando has already begun. Matthew Crabbe, chef and co-owner of three Tokyo hotspots, is musing on the future of Australian winemakers in Japan. “I would like Australia to concentrate more on the top shelf wines rather than the cheap, crappy wines, because it gives a really bad name to the industry,” he says. Dominating one end of the fifth-floor eatery’s main bar is a floor-to-ceiling glass wine room filled with some 1800 bottles, including WA wines from Frankland Estate, Leeuwin Estate, Moss Wood, Devil’s Lair and Howard Park. In the next room one of the actual paintings from Leeuwin’s Art Series hangs on a wall in a nod to the relationship with the winery’s founder, Denis Horgan. “It’s the same with anything — if you enter the market and the view of your customers is cheap stuff, like entry-level stuff, then it’s very hard to get up to the top,” Crabbe adds. Originally from Sydney, Crabbe first landed in Japan in 2001 to work at the Park Hyatt Tokyo’s famed New York Grill. Back then wine wasn’t so popular, he recalls, but it was still consumed by nearly all of the Japanese customers he served. Rabobank senior wine analyst Marc Soccio says while it’s hard to say what the agreement is potentially worth to the Australian industry, it’s an opportunity to “excite the trade and tap into this growing awareness of wine”. A toast: Hiromi Kosaka (right) and Emi Kasahara drink a Sauvignon Blanc. Picture: Yuriko Nakao “Potentially, a country like Australia, which does have a bit of a stronger premium wine reputation than Chile, for example, has that opportunity to fill that . . . middle part of the market,” he says. But he warns that some of the benefit of Australia’s tariff concessions may be short-lived if the 12-country Trans-Pacific Partnership, which includes the US, provides similar tax breaks to other New World wine players. WA Trade Commissioner to Japan Craig Peacock says for now the advantage is there, with wine one of the winners in an agribusiness sector that has done well overall in the deal. “We’ve done a lot to improve the image of wine coming from our State over the years and also to get area recognition for places like Margaret River, Pemberton, Geographe,” he says. “Margaret River, of course, was the first to get recognition and now that’s pretty well known. What we’re working on now is the other regions.” Wines of WA chief executive Larry Jorgensen believes producers are proactive when it comes to exporting to non-English speaking countries, but they “must find ways of encouraging wine consumption as a part of daily life in each of the cultures they engage with”. Conrad Hotel Tokyo multi-award-winning head sommelier Satoru Mori is one such industry figure who has taken notice. Having trained and worked in Australia, the US and France, he says Australian wine has matured but is still evolving. “Nowadays, Australian wine, and especially Western Australian wine, is more sophisticated, elegant and it’s more light,” he says before dinner service at the hotel’s 28th-floor flagship Japanese restaurant Kazahana, where a bottle of 2003 Leeuwin Estate Art Series Chardonnay will set diners back a cool ¥30,000 ($312). “It used to be that Australian wine had too much alcohol and a lot of sugars. But now . . . there’s been a big difference.” Tejima says the outlook is positive but it requires patience. “Japan for wine is a long-term proposition. There are ways to capture the opportunities and it just doesn’t happen overnight.” OPENING DOORS TO DOING BUSINESS IN CHINA NINE DAYS. TWO MAJOR CITIES. COUNTLESS OPPORTUNITIES. China Connect is an intimate, fully hosted business delegation, where you’ll meet with Australia’s top business leaders in Shanghai and Beijing. Gain insight into doing business with China and make connections with people who can help you open doors and get started. Departs 12 March 2016. Places are limited. Enquire now at aimwa.com or call 9383 8000. AIMW_15910 Mindfield An AIM WA / AustCham Shanghai Initiative N D U S T R Y Big guns of Alabama G Ho bea ma Wi Mo ’day y’all!” Austal executive Terry O’Brien’s hearty greeting to guests at the christening of a US Navy warship this month in Alabama neatly sums up a cross-cultural industrial experiment that has been playing out in America’s Deep South for the past decade and a half. The WA company’s shipbuilding facilities in the Gulf of Mexico port city of Mobile dominate the landscape. Navy vessels still under construction float prominently at the dock, or poke their scaffolding-clad bows out of giant sheds. Craig Perciavalle doesn’t like us to call them that. “They’re assembly bays,” the Austal USA president protests. Perciavalle may be an ebullient, outdoors American who likes to fish and hunt, but he clearly needs more cultural awareness training on the pride an Aussie male takes in the size of his shed. But technically he’s right. The precisely organised modular construction process inside these vast spaces more closely resembles an aerospace manufacturing facility than a shipyard, let alone a shed. The key ingredient is aluminium, or aluminum as the Americans call it. And lots of it. The material has been synonymous with Austal since it began commercial boat building, but is a revolutionary concept for defence ships. Austal this month gave unprecedented access to a group of Australian journalists to its militarily sensitive US operations, even allowing us on board littoral combat ships and joint high speed vessels in the final stages of completion. Cameras were banned, of course. We were monitored intently on the escorted tour by Austal security personnel. Such measures don’t just apply to nosy reporters. Even Austal’s WA-based chief executive Andrew Bellamy and chairman John Rothwell face restrictions when visiting the site. “I can’t personally wander around the yard at will,” says Bellamy, a genial English northerner who joined Austal after sailing his yacht to Australia. “We get a fair amount of supervision.” To conform to US regulations which prevent foreign companies from building its warships, there are Chinese walls set up between parent and subsidiary. Instructions to management are supposed to be channelled through Austal USA’s board, and emails monitored by a sub-committee made up of retired naval officers. “Frankly, it doesn’t matter a damn,” Rothwell says. “We’re not interested in knowing about stuff that we don’t really care about. We’re just interested in the business. “All we really want to ensure is the commercial decisions that are being made are being made for the right reasons.” Perciavalle concurs. “There’s no surprises, no issues. Everybody’s got the same common objective which is to be a successful company and build a great ship.” Australian Ambassador to the United States Kim Beazley has known the Austal story since his days as a Federal politician. Its Henderson shipyard lies in his old electorate of Brand. “I was impressed with their capacity to succeed in a business where you’re only as good as Grand lady: Austal’s latest warship, USS Jackson, docked in Mobile, Alabama. Picture: Greg Biondo your last boat and your last boat can break you,” Beazley says. Last year the former defence minister and Federal Labor leader watched an Austal-built warship take part in Pacific maritime exercises. He says there was serendipity in Austal tapping the defence market. “It seems that the class of vessel that they have made their speciality and their living from has now got unanticipated military uses,” Beazley says. The US operations were born out of the brazen idea that a relatively small company from WA could compete with multibillion dollar corporations to make warships for the world’s biggest navy. Rothwell, a boat builder with a big hands and a baritone voice is unafraid to think big. The Henderson-based outfit he co-founded in the late 1980s had expanded from commercial boat building to defence, making patrol boats for Australian Customs and th co ter to co th ma us cr th Am wo ev a ey t e s nd How did a relatively small WA shipbuilder beat the world’s biggest military giants to major contracts with the US Navy? Peter Williams goes to Austal’s shipyards in Mobile, Alabama, to find out. Heartfelt: Austal’s Australian boss Andrew Bellamy at the christening of the US warship Picture: Greg Biondo You’re only as good as your last boat, and your last boat can break you KIM BEAZLEY then the Royal Australian Navy. Mr Rothwell believed the company could export the technology. He says the 2000 terrorist bombing of the destroyer USS Cole in Yemen led to an opportunity for Austal. “The US military started to rethink their warships for coastal operations,” Rothwell says. “They started to get their head around that it needed to be very fast and very manoeuvrable to avoid situations like that.” Austal saw an opening for an innovative shipbuilder using aluminium to create faster, lightweight ships. And, critically, affordable. But if the company wanted to seize that opportunity, the vessels would have to be built in the United States. “We’d never do it from Australia,” Rothwell says. “The American shipbuilding lobby’s quite strong. It just wouldn’t work from a security perspective.” So he went on the hunt for a location and a US partner, eventually settling on a small commercial shipyard on the Mobile River, home to a long tradition of shipbuilding. “We built a big shed without a contract. It’s fairly brave stuff in those early days.” Rothwell and his team wore out some shoe leather wooing the US Navy’s top brass. “There was plenty of walking around the Pentagon, there was plenty of visiting Naval admirals and so forth. “There’s a lot of work to make yourself look credible with the US Defence people during this whole process.” The Navy was encouraged by trials it conducted with an Austal ferry which had been sailing the Canary Islands off northern Africa. To get the Mobile facility up to speed and gather the necessary workforce, Austal took another risk. It committed to building two ferries for a Hawaiian commercial operator before a contract was finalised. The gamble paid off. The vessels were sold and delivered to the customer. But how does an outfit from the other side of the world with no track record in the US even have a chance of edging bigger, established competitors? “What they were asking for was a ship that hadn’t been built by any of those shipyards before,” Rothwell explains. “The American defence are very good at exploiting developments that are done overseas. “They bring them home to them one way or another. They pay for the development of that product.” Perciavalle adds: “They wanted to have something with less overhead structure, and a more commercial approach to provide a more cost-effective solution.” Without the necessary security clearances, Austal couldn’t do it alone. So it teamed up with weapons systems maker General Dynamics to develop an LCS which can conduct coastal missions that include finding and destroying mines, hunting submarines and fighting small boats. The Austal-General Dynamics consortium and US security and aerospace company Lockheed Martin were both contracted to design and build their own prototypes. CONTINUES PAGE 14 Pomp: Navy officers line up Picture: Greg Biondo Watched: Andrew Bellamy (left) flanked by security Navy pride: Terry O’Brien at parade Picture: Greg Biondo N D U S T R Y FROM PAGE 12 One would be made from aluminium, the other steel. Austal designed its LCS – now known as the Independence class - back in Henderson, with the help of the Australian Government’s Defence Science and Technology Organisation and the Australian Maritime College. The vessel was then built in Mobile and delivered to the Navy as USS Independence at the end of 2009. After another LCS was contracted, the Navy ordered another 10 - with Austal as the sole contractor - a backlog worth $US3.5 billion. This year it took an option for an 11th ship. Austal and Lockheed Martin are both building the frigate-like vessels in equal numbers. But the two variants are significantly different to one another. While Lockheed Martin’s Freedom class is a traditional mono-hull warship, the Independence class is a multi-hull trimaran like Austal developed for commercial ferries. Despite the enthusiasm of the Navy brass for the LCS vessels, the program has been marked by controversy. A Navy-commissioned internal report in 2012 claiming vulnerability in war zones gave succour to powerful critics like former Republican presidential candidate Senator John McCain, who chairs the Senate Committee on Armed Services. As recently as April, McCain blasted the program in a Senate address, deploying barbs like “wasteful”, “dangerous” and “shameful”. According to McCain, the Navy had produced a ':24'55219'4 .'#&+0)51.#4'0'4);2418+&'4 70 Safe travels: The Second Lady, Jill Biden, christens the USS Gabrielle Giffords. Picture: Greg Biondo “supposed” warship which apparently couldn’t survive a hostile combat environment, saw its cost doubled since inception and had a “revolutionary” design inferior to what came before. US Defence Secretary Chuck Hagel capped the program at 32 ships instead of 52. He has since accepted a Navy recommendation to order 20 frigates similar to the LCS with greater firepower and survivability. The decision left Austal and Lockheed Martin in the box seat for more contracts. “We are a big dog in the hunt,” Perciavalle says, employing a favourite expression. “If the Navy wants to 3RZHULQJD*UHHQHUDQG0RUH$IIRUGDEOH)XWXUH )RU<RXU%XVLQHVV :$6 .:62/$56<67(0 .:62/$56<67(0 )8//<,167$//(' )8//<,167$//(' 2)) 2)) :$6 .:62/$56<67(0 )8//<,167$//(' 2)) :$6 /LPLWH G7LP ϭϬй Ğ H ƉŽƐŝƚ &ŝŶĂŶ Đ ǀĂŝůĂ Ğ ďůĞ :$6 .:62/$56<67(0 2)) CONTINUES PAGE 17 *R6RODUDQG6WDUW6DYLQJ7RGD\ )RU<RXU+RPH :$6 get to (a fleet of) 306 ships and they want to do it cost efficiently, we’re in a pretty good darned competitive position.” That could see Austal USA building warships into the late 2020s, a remarkable period of earnings visibility for a shipbuilder. Navy leaders attending the USS Gabrielle Giffords’ christening this month one after another reiterated their commitment to Austal’s LCS variant. .:62/$56<67(0 )8//<,167$//(' 2)) 60$//%86,1(66 7$;'('8&7,216 )8//<,167$//(' %8<12:8372 3URGXFW5DQJH &RQWUDFWRU/LF1R(& ZZZH[SUHVVSRZHUFRPDX LQIR#H[SUHVVSRZHUFRPDX 0RQ)UL DPSP 6XQGD\ DPSP 7HUPVDQGFRQGLWLRQVDSSO\LQFOXGLQJHOLJLELOLW\IRUWKHVRODUUHEDWHDQGSULFHDIWHUWKHFXVWRPHUDJUHHVWRDVVLJQWKHULJKWVWRWKH67&¶V([SUHVV6RODU2IIHUVDUHIRUVWDQGDUGVLQJOHVWRUH\KRXVHLQVWDOODWLRQVLQ5(&]RQHRQO\H[WUDFKDUJHPD\DSSO\IRUQRQVWDQGDUGLQVWDOODWLRQV $GYHUWLVHG3ULFHVRU³6SHFLDORIIHUVPD\QRWEHDYDLODEOHZLWK&HUWLJ\(]L3D\¿QDQFHRSWLRQV 7KH7UHDVXUHUDQQRXQFHGLQWKH%XGJHWWKDWVPDOOEXVLQHVVHVZLWKDQDJJUHJDWHDQQXDOWXUQRYHURIOHVVWKDQPLOOLRQFDQLPPHGLDWHO\GHGXFWWKHLUDVVHWV+RZHYHUWKRVHDVVHWVPXVWEHLQXVHRULQVWDOOHGDQGUHDG\WREHXVHGDQGFRVWOHVVWKDQHDFK6PDOOEXVLQHVVHVFDQGHGXFWIURPDVPDQ\LQGLYLGXDOLWHPVWKH\SRVVHVVXQWLO-XQH )RUHQTXLUHVDQGFODUL¿FDWLRQSOHDVHVHHNSURIHVVLRQDODGYLFH Offices Cafes, Restaurants & Bars Education & Learning Government Healthcare Commercial Retail T: +61 (0) 8 6141 1030 E: info@bellfort.com.au W: bellfort.com.au Unit 6, 513 Hay Street, Subiaco, Western Australia, 6008 T U S O A R B R E A XT F K E OF S A UR S O NU O B 24-27 1 CHRYSLER 300C 2 DODGE JOURNEY SXT A MADDINGTON MELVILLE OSBORNE PARK VICTORIA PARK 1Offer 9492 0000 9330 0777 9442 7555 9415 0007 3 DL 14687 DL 14687 DL 9261 DL 6061 B WANNEROO ALBANY BUNBURY GERALDTON 9309 9999 9842 8777 9780 9000 9949 9770 DL 1931 DL 12180 DL 11985 DL 0701 4 5 KALGOORLIE 9025 1899 DL 7381 MANDURAH 9586 5855 DL 18895 ROCKINGHAM 9583 9000 DL 24879 on 2015 Jeep Patriot Sport 4x2 2.0L petrol with manual or automatic transmission, 2Jeep Compass Sport 4x2 2.0L petrol with manual or automatic transmission, 3Jeep Cherokee Sport 4x2 2.4L petrol with automatic transmission, 4Jeep Wrangler Sport 2D with Renegade Pack 4x4 3.6L petrol with manual transmission and 5Jeep Grand Cherokee Laredo 4x2 3.6L petrol with automatic transmission, A Chrysler 300C 3.6L V6 petrol engine with automatic transmission, BDodge Journey SXT with 7 seats. Offer applies to vehicles purchased and paid for between 24th-27th June 2015 and delivered by 30th June 2015 or while stocks last. See your Jeep dealer for details. Jeep is a registered trademark of FCA US LLC. N D U S T R Y Big guns FROM PAGE 14 “The partnership between the United States Navy and Austal is strong,” Assistant Navy Secretary Dennis McGinn said. “We work very hard to squeeze as much value out of every ship and every investment.” Mr McGinn said taking the program to 52 ships would depend on a “war fighting business case”. “We need these. They have so many benefits. They can do so many different missions. They are a very efficient use of American taxpayer dollars.” Away from the public chumminess, the Navy by all accounts is a demanding client. “When you’re supplying a warship to the American Navy, you better be on the page because they take that very seriously,” Bellamy says. Through the JHSV, Austal even more directly translated the high speed commercial ferries that were once its bread and butter to military use. It has a 10-ship $1.6 billion contract for 10 of those catamarans, with an option for one more. The Spearhead class JHSVs are designed to transport troops and provide humanitarian assistance by ferrying people from disaster-affected regions. The JHSV hasn’t attracted the controversies of the LCS. But difficulties in construction of the first-in-class ship led to a crisis at Austal that threatened the company. Since setting up in Mobile, Austal has invested $US380 Howdy: Craig Perciavalle, president of Austal USA Picture: Greg Biondo million building facilities to meet the Navy contracts. To finance that it took on substantial debt. Losses from the JHSV 1 project ran into the tens of million of dollars. At the same time, the Henderson business was suffering from a lack of work. By November 2012 the board decided to act. “Whilst we didn’t have a gun to our heads from the bank, we would have if we hadn’t done something about it,” Rothwell says. To avoid going broke, Austal embarked on a troubled capital raising which saw its share price cut in half. In the end, $78 million was raised, and subsequent asset sales steadied the ship. “I never feared that we would lose the business,” Rothwell says. We are a big dog in the hunt … in a pretty good darned position CRAIG PERCIAVALLE While he and other co-founders saw their stakes halved in the process, Austal’s stock has tripled in value since those dark days. “It’s been a bumpy ride. We have turned around a difficult situation,” Bellamy says. “Now we’ve got ships popping out of assembly bays all over the place and the money’s starting to roll in.” On top of the revaluation which saw Austal this month admitted to the ASX-200, the company has also resumed paying dividends. The Mobile community has also been a major beneficiary of Austal’s presence. The number of workers at the facility has swelled from 800 five years ago to more than 4000. Mobile Area Chamber of Commerce president Bill Sisson says the higher paying manufacturing jobs have bolstered the local economy and reinvigorated the city’s shipbuilding industry. Federal, State and local governments have contributed about $70 million in grants to Austal USA, and funded a training facility which feeds workers to the plant. “It’s money well spent,” Sisson said. “Compared to the sort of impact that those salaries have on this area it’s seen as a very good investment.” He said Mobile ranked among 12 manufacturing cities in the United States. “We have Austal to thank for that.” During his visits Mr Bellamy enjoys some up close and personal feedback from Mobilians, who like many Americans take national defence to heart. “People genuinely stop you in the street and say ‘we’re so happy that you’re here. We’re so proud of what’s happening, thank you for what you’ve done’. (Australians) don’t do that.” The writer travelled to Mobile courtesy of Austal C R C K E T s tthew ina Ma llis t is r h E C cutive ure: Nic ief exe dience. Pict h c A C u l: WA a wider a s a p p ea Broad ket now ha ic r c says The Australian cricket team is heading into the Ashes series next month with many new supporters. Kim Macdonald considers the business strategy that helped cricket win over fans and sponsors C ricket has undergone its biggest renaissance since businessman Kerry Packer introduced World Series Cricket in the 1970s. The basic elements of bat and ball have not changed since the Saxon days, but a shift in the business model underpinning the game has helped to renew cricket’s fortunes across the country. A shorter game format in the form of the Big Bash League, as well as a marketing overhaul, new broadcast and sponsorship deals and a slick social media campaign have helped to widen cricket’s appeal, turning the gentleman’s game into a sport for gentlewomen and children too. Cricket Australia chief executive James Sutherland stirred the pot recently when he boldly declared that cricket was Australia’s national game, citing record crowds, TV viewers and participation rates. Not everyone would agree with Sutherland, but there is little doubt it has enjoyed a sharp growth in popularity of late. TV viewership for BBL is up nearly 400 per cent across Australia over the past two years, WACA Ground attendance is up 25 per cent over five years and sponsorship for the Perth Scorchers is up 200 per cent this year alone. Suddenly, everyone wants a piece of the action. It is a surprising turnaround for a game that only five years ago was in such dire straits that one prominent businessman labelled his sponsorship “a philanthropic gesture.” Even WA coach Justin Langer concedes his priority over the last few years was to breathe life back into WA cricket and to bring the sport’s “dysfunctional family back together”. WA Cricket Association boss Christina Matthews credits the revival — increasingly apparent in the lead-up to next month’s Ashes series — to a deliberate business strategy. From her office at the WACA, she says cricket had two major problems. “One, it was too old and traditional and had a single focus audience — male, pale and stale,” she says. “We have made it our mission and our brand to get out and engage with people . . . so people don’t see the WACA as an ivory tower. Cricket was too old — male, pale and stale. CHRISTINA MATTHEWS “Secondly, we were too dependent on other countries for our revenue, so we needed to get something that was more home-grown and able to appeal to a broader range of people.” The 2011 rollout of Big Bash League formed a big part of the solution. “The introduction of BBL, alongside the Kerry Packer revolution, are the most significant things to happen to cricket in recent times,” she says. Matthews says the creation of BBL’s city-based teams, as distinct from State cricket teams, provided the opportunity to build a new sense of tribalism and excitement. In other words, it gave fans some fanfare. The traditional State-colours were replaced with bright orange outfits. Fireworks, flame-throwers, music, dancers, pyrotechnics and even a mascot called Blaze were introduced to the matches. The WACA was nicknamed The Furnace during BBL games and the venue quickly established itself as the CONTINUES PAGE 20 “Switching our business to Kleenheat was seamless.” Angie from the Beaufort Street Merchant Everyone’s gas bragging about Kleenheat Reduce your overheads with Kleenheat natural gas. Join the thousands of business owners, like Angie, who have reduced their running costs by switching to Kleenheat natural gas. Your business will benefit from a tailored energy plan, competitive prices, online account management and one dedicated point of contact. Switching is quick and easy with no interruption to supply, no modifications and no new equipment. To find out more, call 1300 135 111 and speak to our dedicated business team today. Kleenheat. It’s Australian for gas. kleenheat.com.au gas bragging C R C K E T FROM PAGE 18 biggest BBL merchandise merchant in Australia. (“Of course, winning helps” concedes Matthews about the Scorchers’ impressive run.) Appeal is set to broaden further still in the upcoming season with female teams to join the BBL revolution. “Some intrinsic things in cricket never change; there is bowling and there is fielding,” Matthews says. “But then there is the excitement that you put around that. “Where Big Bash is concerned it’s been about really strong event presentation, with fireworks, music and entertainment. “It’s like what America has done with baseball — we’ve been slow to pick up on that (entertainment) aspect.” American baseball may well have been the inspiration for Cricket Australia’s deal with Apple TV, another crucial part of their business strategy. The sporting body followed in the footsteps of Major League Baseball to sign with the technology giant to become the first Australian sport to create its own channel. It streams the channel — content is created with Channel 9 — via the internet to televisions that have an Apple TV device. Going live in January, it includes highlights, news packages, player interviews and historic matches. CA and Channel 9 generate revenue by advertising on the channel and while it is free for viewers at the moment, they have not ruled out paid subscriptions at a later date, creating an innovative revenue stream within its existing $550 million broadcast strategy. The strategy includes Channel 9’s international cricket game broadcasts and Network Ten’s BBL broadcasts. The free-to-air station helped boost BBL viewership to 968,000 in the 2014-15 season, up 253,000 on when it aired on Foxtel two years ago. “It reached a wider audience and that had an automatic impact for us in that it changed the demographics,” Matthews says. “As soon as it appeared on free-to-air, it attracted more families, more females and more kids to the game and it created a real family atmosphere.” Matthews believes BBL may also prove a saviour for the Test series too, with BBL newcomers able to develop an appreciation for the sport that she hopes will mature to Test level. But getting a fan to move from a three-hour match to a five-day Test is not an easy proposition, particularly in a country where football tends to dominate in the winter. Cricket Australia’s Finn Bradshaw is the head of digital and of a 12-person team tasked with keeping cricket on everyone’s mind. The team live tweets every five minutes during a match, posts updates on Facebook and provides a constant flow of copy for the website. Their efforts have paid off nicely, with Nielson ranking it the No.1 sports website in Australia last December. Traffic has grown further since, with a 40 per cent jump in the past year. Its Facebook reach hit 10 million at around the same time. In Bradshaw’s view, the social media and digital strategy has played catch-up in recent years, finally offering fans a quality service, and in the process, winning over some new ones. And the strategy is affecting the bottom line. The 2013-14 revenue was $29 million, up from $26 million a year previously when it operated under a different funding model. In those days, WACA got much of its funding from Cricket Australia, which gave every State an equal share of the pie. Matthews said the old model made it hard to plan and strategise, because there was never certainty about how much WA would get from year to year. Winners are grinners: Perth Scorchers’ Justin Langer wth the T20 Big Bash League Trophy. Picture: Ben Crabtree We had to bring cricket’s dysfunctional family back together. JUSTIN LANGER Family circle: Justin Langer has worked hard to bring the WACA family back together. Picture: Steve Ferrier About three years ago, it was agreed that States would hand over many commercial activities, such as ticketing, to Cricket Australia, which would in turn provide each State with a minimum funding guarantee. “It means our business is de-risked,” Matthews says. “We get guaranteed funding from Cricket Australia that is not dependent on attendances at international matches, and Cricket Australia carries all that risk, and with it, the upside. “It means that at the coal face, we know what we can deliver and we can be strategic in our approach.” And this, says Matthews, has been crucial to allowing WACA to focus on its efforts to broaden cricket’s appeal and tighten its connection with the community. Matthews credits coach Justin Langer for helping deliver the cricket’s family brand, which appeals to fans and sponsors alike. Langer, who regularly stays an hour after matches to sign autographs, said the players were not only expected to be good cricketers, but to be good people too. The players were told in no uncertain terms that cricket was cleaning up the age-old image of partying players and that they were expected to act like role models in the community. The makeover was in part made in respect of their fans and sponsors. “When I took on the role here I wanted to breathe life back into West Australian cricket as one of my objectives,” Langer said. “It’s almost like bringing a dysfunctional family back together. “And what I mean by that is that everyone seemed to hate the WACA and the WACA seemed to have issues with everyone else, whether it was the media or Cricket Australia. “It was really hard to bring everyone back into the family of West Australian cricket.” m{zd{ Eofy DEALS now! 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Within weeks Treasure’s computer would be hacked and about $300,000 of bitcoin stolen. Eight months on the 29-year-old is no closer to getting his money back and the story of the theft still does the rounds of Perth’s fledgling bitcoin community. There are plenty of stories told and retold about bitcoin and only some are apocryphal. There’s the one about the guy who made a fortune, there’s the one about the guy who lost a fortune. Sometimes they are the same guy. The world’s most popular digital currency comes with a side of mystique thanks in part to the mystery surrounding the identity of its supposed creator Satoshi Nakamoto and conspiracy theories around the collapse of the world’s biggest bitcoin exchange, Mt Gox, last year. Closer to home that mystique is aided by Zhenya Tsvetnenko: the Russian-born Perth millionaire who arrives for an interview with WestBusiness Insider in a 22 JUNE 2015 head-turning black Ferrari. More on Tsvetnenko later. At its simplest bitcoin is a digital currency that can be used to buy goods and services from anyone willing to accept them. Sometimes called a cryptocurrency because it uses encryption techniques, bitcoin is anonymous and does not require a credit card or bank. As a result it has been associated with dodgy dealings and the notorious Silk Road website. The anonymity and a lack of regulation also makes it tough to seek recompense when something goes wrong. Treasure is realistic about his “very slim” chances of recovering the money. But he is adamant the hacking was no fault of bitcoin’s security. “Bitcoin is the most secure computer system ever known to man,” he tells Insider from Taiwan, where is working on an electronic card to safely store bitcoin called a “cool wallet.” He is also helping businesses make their websites bitcoin-friendly. “What happened in my case is I suddenly found myself with a lot of money, I got overwhelmed with all the different methods to securely store my fortune, was worried about password management and placed too much trust in my Apple computer’s operating system security model. “I now have a deeper appreciation and understanding for best practices when it comes to computer security.” What started as a hobby — “I first heard about it from my good friend who phoned me in a state of excitement” — is now more like a business for Treasure. He sees its future as a hedge against global markets and an alternative to traditional asset classes like shares, bonds and real estate. I think it absolutely will become mainstream in one shape or form … I personally still hold bitcoin because I still like to have a punt. BITCOIN INVESTOR ZHENYA TSVETNENKO Bitcoin royalty: Russian-born Perth millionaire Zhenya Tsvetnenko made a lot of money very quickly from bitcoin. Despite believing it will go mainstream, he does not advise investing in it now. “The price is volatile, it’s risky and largely it’s unregulated by the government,” he says. “Nothing is without risk though and those people that take sensible risks reap rewards.” If you want to get your hands on bitcoin you can either trade with someone else or “mine” for them using powerful computers to verify bitcoin transactions by solving complex mathematical equations. Bitcoin is the “reward” for verifying the transactions. Talk to someone who got rich through bitcoin and it is odds-on they were a miner. Supply is capped at 21 million and all bitcoin transactions are stored on a public ledger known as a block chain. Getting bitcoins is one thing. Figuring out what to do with them is another. Much of bitcoin’s volatility — since 2009 a single bitcoin’s worth has fluctuated from a few dollars to more than $US1200 — is down to the fact it is an immature market. In Perth that means there are only so many places to spend it. Cannington Bowling Club is one of a handful of bricks-and-mortar venues in Perth that accept bitcoin. Others include Storm Computers, Fremantle’s Treasury Gallery. Some like Frisk Bar in Northbridge and the Perth Champagne Club once did but no longer do, the latter citing processing costs, volatility and lack of interest. “We realise we’re not the kind of venue you’d expect to accept bitcoin but then we’re not your average bowling club,” Cannington Bowling manager Scott-Leonard Landers says. “We’ve been ahead of most clubs in WA as far as technology goes for a while — we haven’t even offered a paper membership application form at all for three years now. “So it seemed a natural progression for us to stay a little ahead on the digital currency front as well.” Take-up has been “a little slower than initially anticipated”. Daniel Taylor, who took an interest in bitcoin when it was worth about $10 and now works with companies on applications of the currency, said Perth’s bitcoin community was “quite small but it does exist”. “It’s a shame because bitcoin is a community project,” he says over a coffee bought with coins of the non-digital variety. “In Melbourne and Sydney it’s very different and so many shops accept bitcoin. It’s an all or nothing game, it’s either going to work and be worth lots or it’s not.” C hris Lees is one of the community’s more active members and part of a local meet-up group. With 123 members it is small compared to comparable groups in Brisbane (267), Sydney (498) and Melbourne (866). If Treasure and Tsvetnenko have made bitcoin their business, for Lees it is as much “a source of fascination” as anything else. He runs advocacy organisation BitAware Australia, which aims to educate people on how a currency they cannot see or touch works. “We like to challenge people’s perceptions about bitcoin,” Lee says. “Some people have a perception that it’s rich people who are speculating on the price, people who think it’s some kind of scam or that it’s just people who want to buy drugs or illegal things on the internet.” Lees bought in when bitcoin was around the $1000 mark. It is now closer to $300. He did not make money but caught the bug. “I sought out some local businesses that accept bitcoin: I bought some coffee with bitcoin, I bought a few things online with bitcoin and got interested in it from there,” he says. “I attended a bitcoin meet-up — that would have been January 2014 — and from there I enjoyed being part of that little community. “For a lot of people bitcoin is a tool and it’s not a source of fascination for them. “For me my bigger interest is in helping people to just use it in their everyday life and get the maximum benefit from it. “I compare bitcoin to email or the internet. “Basically with bitcoin you can move money between countries as quickly and easily as you can send email. “You would have to be quite short-sighted to think that it won’t change the world. “If you talked to people back in 1998 about how they think the internet will impact on their lives they’d probably say it’ll make it easier to communicate… and you think about what you can do with the internet today.” “I think it will become the case that you can do an amazing amount with bitcoin and it will start to creep into people’s lives and sometimes they might not even realise what’s happening is bitcoin.” For many, security is the big issue standing in the way of bitcoin going mainstream. Nobody likes paying bank transaction fees but when banks are involved at least there is a chance of recompense if things go wrong. PJ Radcliffe, a senior lecturer at RMIT University in Melbourne, argues bitcoin and other digital currencies are in the “Wild West” stage. They might become a useful part of the economy but they are not there yet. “The Wild West had very little law and order, people took justice into their own hands and usually communities came together to apply a collective justice. “The digital currency scene is a little like that,” is how he explains his analogy. CONTINUES PAGE 24 JUNE 2015 23 Premium economics Singapore Airlines has joined the growing list of airlines to introduce premium economy to their offerings.Airline boardrooms have put off introducing premium economy for years, fearing that business passengers would move back to save money. Instead, they have consistently found economy passengers spend more to move up. Almost without exception airlines have had to add more seats to premium economy to meet demand. Premium economy is a sweet spot for passengers because it has ample leg and shoulder room, business class meals and wines and a dedicated cabin, but it only costs about 20 per cent more than economy. Singapore Airlines, which will introduce its first aircraft with premium economy in August, has lifted the bar once again. The public relations blurb says it all: “Premium economy (with a) book the cook service, French champagne, a specially-designed collector’s edition amenity kit and the world’s most advanced in-flight entertainment system with a 34cm screen.” The meals sound first class, with offerings such as seafood thermidor, roasted chicken in garlic cream sauce and rosemary beef brisket. But it’s all about the seat for many travellers, who upgrade for the 20cm of recline, 47 to 50cm of width (depending on the aircraft) and 96cm of seat pitch. That is almost 20cm more than economy. The seats are finished in full leather with calf-rests and foot-bars. Passengers will find the airline’s premium economy on its long haul fleet of 19 A380s and 19 Boeing 777ERs. It will also be fitted to its yet to be delivered A350s. Those aircraft models do not operate to Perth so passengers will only be able to book it from Singapore to destinations in North Asia, the US and Europe. The first premium economy-fitted Singapore Airlines flight will be from Singapore to Sydney on August 9. After that you will find premium economy on services to Beijing, Delhi, Hong Kong, Frankfurt, London, Mumbai, New York, Shanghai, Tokyo and Zurich. Before you fly, visit sit For information, th he latest news and reviews from f experts and passen ngers Payment: Scott-Leonard Landers accepts bitcoinPicture: Ian Munro Bitcoin and other digital currencies are still in the Wild West stage. There have been some very serious hacking attacks and more can be expected. BPJ RADCLIFFE, SENIOR LECTURER AT RMIT UNIVERSITY FROM PAGE 22 “There is a lot of fraud and misbehaviour, which is impossible for legal authorities to handle. “Take the case of several bitcoin purchases — US dollars to bitcoin — from China using PayPal. “After the transfer the buyer invoked a disputes clause and clawed all their money back and had the bitcoin. Legally nothing could be done. “The seller reputation scores on Silk Road are a case of the community sorting things out. “If a seller misbehaved they got a bad rating and then the community would not purchase from them anymore. “The seller and purchaser anonymity which is a touted strength of bitcoin, would stop most people from using the currency. “If I get ripped off I cannot even find out who the seller is let alone start any legal action. “There have been some very serious hacking attacks and more can be expected.” Then there is the matter of bitcoin’s volatility, which borders on a Catch 22 situation: if the market does not grow the currency will remain volatile, if the currency remains too volatile the market will not grow. T his time last year Tsvetnenko looked like the face of bitcoin in WA. The tech entrepreneur, who made his money designing a computer program to deliver text messages to mobile phones, had just floated bitcoin mining company Digital CC, backed by Navitas chief executive Rod Jones and veteran promoter Craig Burton. Since then the appeal of pegging the company’s share price to the bitcoin price has dimmed and Digital CC has taken a big step back. The computer processing power once used to mine bitcoin is now to be mostly leased out to others who want to try their luck. Recently the group moved into the remittance market. Tsvetnenko, who made “a lot of money very quickly” mining bitcoin, believes it will ultimately go mainstream. People just might not realise it. “I think it absolutely will become mainstream in one shape or form,” he says. “People may not be conscious of the fact that they’re using bitcoin — that’s a very important point — but the technology absolutely is going to become mainstream,” he says. “All the features of the bitcoin and block chain technology are revolutionary. “It’s decentralised, it’s secure, it’s backed by cryptography, it is peer-to-peer. “Those things are critical to new designs of systems. “Things need to be able to talk directly to each other without friction so you might have a lightbulb that regulates its own power supply that directly pays with bitcoin for the supply of electricity. “When you are in the future working with any type of system that uses peer-to-peer communication it is very likely to be based on the block chain technology that underpins bitcoin. “Now of course there is no block chain without bitcoin but a user does not need to know when they’re using the block chain technology that they’re using bitcoin per se, they just need to know that it works and it works well.” Tsvetnenko still has about $150,000 of his own money in bitcoin but he talks about it a little like a pile of chips on a poker table. “I wouldn’t advise anyone else to invest in bitcoin,” he says. “Bitcoin is highly volatile and hence when we talk about investors’ money, when we talk about our company, the decision has been made to diversify and get away from being pegged to the bitcoin price. “I personally still hold bitcoin because I still like to have a punt.” HURRY Only 6 Da ys Left PREMIUM Preview LIEBE + HAUS will be the Premium home appliance destination for West Australians who love their home. 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Café. -(&('(&(.!%$# +++%&("#($")*'(.$$ $"(%&("#(.(+((&$"%&("#( Acquired taste Favourite drop: Deidre Willmott The HSV Maloo R8 sells for $79,990 at Shacks Holden, 58-64 Queen Victoria Street, Fremantle SHEER UTILITY Minister for Small Business and Corrective Services Joe Francis, a self-confessed revhead, guest reviews the HSV Maloo R8 H olden utes have been a constant in the fabric of Australian culture since the first one rolled off the production line in 1951. Ford may have been first with the ute — but Holden perfected them. My garage at home has always had a Holden ute as pride of place and my current baby is a 1980 308 Silver WB with obligatory Caprice front. Cars have been a passion for me since the Torana A9X ruled the Mountain. The aptly named Perfect Blue coloured latest HSV Maloo R8 is at the pinnacle of Australian motoring — a world-class HSV product. Everything about this fun-machine is perfectly refined and presented. It screams taste without pretention, and patriotism without excess. My teenage bedroom walls were adorned with posters of Brock Commodores; the forerunners to today’s HSVs. My favourite was the VK Group A, and the Perfect Blue Peter Brock tribute colour is a stroke of design genius with religious devotion. It would have to be the sweetest colour Holden has ever sprayed. With her front diffuser highlighted by daytime running lights and the flared guards barely housing 20” alloy wheels, this lady brings back memories of those VK Brock Commodores. Quad exhausts poke out from each side of a sculptured rear diffuser and red four-piston brakes sit behind the alloys to rein in the 340KW of power generated from the brutish heart of this car — the 6.2 litre LS3 V8 engine. As I sunk into her heated HSV sports seats, it was immediately apparent that this lady contained more fruit than an orchard and the luxury of the Onyx leather seats and steering wheel were just the start. Driver assists, such as head-up display on the windscreen, reversing camera and automatic park assist are all standard, as well as lane departure warning and forward collision help to keep your attention focused on the road. They are fantastic additions which ensure this vehicle is at the very top end of the Australian-built car market despite ancestral roots residing firmly in the middle of the last century. But the technological wonders of this car recede into the distance when you start it up. The real star of the show announces itself with that My love affair with Holden utes began years ago. familiar and wonderful guttural low V8 growl that reverberates with a slight shudder through the cabin. The steering was precise and light for a car of its weight and the well-weighted thick leather steering wheel sat nicely in my hands. The gear changes from the six-speed auto transmission with paddle shifters are as smooth as any exotic, with the engine always revving in the sweet spot. My WB ute was built in a time when people actually carried things in the rear tray. I have used mine to carry everything from timber and rocks to mulch. This Maloo’s tray is equally as cavernous and is also equipped with an electrically operated, hard tonneau cover. But I just can’t see this ute being used by too many to pick up a load of mulch. Some cars, like the HQ Coupe, GTR-XU1 and VK Group A’s have become absolute collectors. This Holden ute honours the great Aussie tradition of utes in spectacular fashion. Henry Kissinger once said: “Power is the ultimate aphrodisiac.” The 570Nm of torque that the Maloo can unleash did not make me fall in love with it. My love affair with Holden utes began years ago. This lady just reaffirmed those feelings. As I gave the keys back I thought to myself, “I just want one!” Joe Francis Chamber of Commerce and Industry boss Deidre Willmott clearly remembers the first bottle of wine she tasted. It was in her undergraduate days at UWA and someone in her group ordered a rather modest bottle of Queen Adelaide Riesling. “I can remember being very impressed because it was the first time anyone my age had ordered a bottle of wine,” she said. Thankfully, Willmott’s tastes and her capacity to afford wines of more prestige have changed as her career has progressed through various high-profile leadership roles in government and business. “When I was younger, as far as I can remember people drank riesling, mosel or claret, usually from a cask. Now we have much more developed tastes,” she said. “I generally like to stick to West Australian wines and particularly like cabernet sauvignon or pinot noir. In whites I like a chardonnay or if I am looking further afield I like a light white like a pinot gris.” There is no better way to experience the wines of the world than to try them when travelling. It’s a mantra Willmott follows with husband lawyer Michael Lishman. “We like to try local wines when we are overseas. We were recently in India and found their wines very nice. We have been to New Zealand a few times and really enjoy their whites,” she said. “They used to sell wine at very low prices in their grocery stores and I once decided to see if I could find one I didn’t like but never did.” IN THE CELLAR ᔢ Cullen Kevin John Chardonnay ᔢ Cullen Diana Madeline ᔢ DuBrul Cabernet Sauvignon, from Yakima Valley, USA ᔢ Vasse Felix Heytesbury ᔢ Philippe Livera Gevrey-Chambertin Burgundy ᔢ Pierro Chardonnay Ray Jordan F A S H O N A CASUAL AFFAIR Clockwise from right: Tateossian cufflinks, $235; Ermenegildo Zegna reversible brown and black leather belt, $495; Kiton pocket square, $125. All available at Parker & Co. Professionals should avoid the sartorial sin of dressing down in casual garb that clashes with the polished image they wish to present W hile the suit is the trusty cornerstone of the corporate man’s wardrobe, finding the right casual clothes to wear at an after-hours work event can prove more challenging. Whether dressing for a pub dinner with colleagues, a night in a corporate box at the football or a work-related cocktail party, professionals should not make the sartorial error of dressing down in casual garb that does not fit properly. Christian Tana, of Perth menswear store Parker and Co, warns against dressing too casually at any event where you are likely to see your colleagues or associates. “Be cautious about dressing in such a relaxed way that you no longer convey authority or management potential,” he said “You are still required to project a professional image with colleagues and clients outside of work. “This can be achieved with a pair of casual trousers or jeans and a sharp dress shirt, instead of a faded T-shirt.” One of the most common mistakes men make with their casual attire is wearing clothes that do not fit correctly, such as jackets which have a disproportionate width in the shoulder, which serve to diminish their profile. Another regular mistake is not paying attention to the finer details of their casual wear, thinking they can get away with poor quality shoes and belts. The key to professional dressing after hours is to add a polishing touch to casual attire. A piece of tailoring gives an instant edge and a sense of authority and formality to your look. “It reflects that you’re serious about your professional relationship with your clients and associates,” Tana said. “Make sure you look for attire with the same characteristics you would look for in a quality suit. “This means superior fabrics, craftsmanship and an excellent fit.” The most obvious wardrobe staple for the casual corporate chic look is the tailored jacket. The trans-seasonal sports jacket is great for these types of after-hours events and it adapts well to all climates. “Look for navy or black in a serge or hopsack cloth. Another style direction is a luxury houndstooth check jacket in super fine wool, cashmere or silk blend,” Tana said. “There are many contemporary check sports jackets available this season.” Consider teaming your jacket with an on-trend trouser option. This season sees the slim leg, flat front trouser return in high-quality wools, as well as flannels and corduroys, in shades of grey and blue. For a natty option, add houndstooth check trousers. “Tailored trousers or denim jeans, a dark rinse is preferable, as they can look almost like a dress trouser, are a great option for casual professional dress,” Tana said. Once you have invested in your tailored items, add a good-quality dress shirt, a pair of sleek upper casual shoes and a hoard of good accessories to complete your look. “Complementing accessories with classic pieces enables you to add colour and character in an effort to refine your total look,” says Tana. “Accessories such as ties, pocket squares and belts can play a major factor in creating a different style for various occasions.” A quick guide on what to wear: For a casual weekend pub dinner — blouson leather jacket, tailored casual shirt, jeans and stylish dress trainer. A night in a corporate box at the football — sports jacket, tailored trouser, open-neck shirt and loafers. The after-work cocktail party — dark elegant suit, shirt and tie or a sports jacket, shirt, pocket square, quality cotton trouser and dress shoes. Main image: Z Zegna jeans, Kiton sports jacket, Brunello Cucinelli shirt, Church’s shoes, Kiton pocket square Available at Parker & Co. PH: 9321 8621 Picture: Lothar Konle Elizabeth Clarke JUNE 2015 29 D I N N G LUNCH WITH TONY GALATI Spud rebel Tony Galati scrubs up for lunch with Kim Macdonald and reveals his incredible work ethic S alt-of-the-earth farmer Tony Galati is clearly uncomfortable in a suit. Sitting in the exclusive Nobu Japanese restaurant, he tugs at the lapels and explains his regular work clobber is waiting for him in his ute. He assures WestBusiness Insider that he will be back in his trusty blue singlet and shorts before he leaves the carpark. By his own admission, Galati has not changed much in his decade-long transition from farmer to the head of a multi-million dollar empire, which employs more than 1000 people in the Spud Shed supermarket chain, an emerging property development arm and 2000ha of farmland. His simple taste — he is disappointed there is no fried rice on the menu and is emphatic he won’t eat anything rare, raw or spicy — sits in curious juxtaposition to the fame and riches he seems to have unwittingly acquired. He shrugs off any suggestion of a cult celebrity status when approached by bejewelled lunching ladies who just have to say hello and an elderly couple from Mandurah who are excited at meeting “that bloke from TV”. His profile has been buoyed of late by appearances on programs like The Footy Show and his high-profile stoush with the potato regulator that has attracted the attention of the Premier and the Prime Minister. But for Galati, the money and the attention are simply byproducts of his drive to work as hard as he possibly can. He works 13 to 16 hours a day, seven days a week, 363 days a year, allowing himself a half day’s work on Easter Sunday and Christmas Day. “I don’t have to do the work, but the thing is, that’s all I know how to do,” he says. Galati, aged 54, started life as the eldest of five children born to Sicilian migrants in a staunchly Italian pocket of Spearwood. “There were 20 or 30 lots, Italians on all of them, all along the street,” he says. “We stuck together and always spoke Italian. On my first day of primary school I thought, what the 30 JUNE 2015 hell? Because I did not even know there was an English language. I was six years old and I could not speak a word of English.” By the following year he was translating for his parents, who barely spoke English, and from the age of 12 he had a central role in running the family’s fresh produce business. The weight of responsibility fell heavy on his young shoulders. “When I was in Year 7 I used to run the chequebook (for my parents), and I used to worry and think, how am I going to pay this bill? It started at that age.” He recalls how in Year 9 he would nip out of class, pretending to go to the bathroom. Instead, he would race to the nearest pay phone to find out the day’s produce prices, and then call his mother with advice on whether to sell the beans. He left school in Year 10 for farm work, surviving on $20 a week for three years while he and his brother Vince saved for their own land. They reinvested their money, eventually moving into retail with the first of six massive supermarkets. Another four are on the cards, and some will be built by his property development arm. He says part of the motivation to keep growing is to provide access to fresh food at relatively cheap prices, having seen many “needy people needing help.” “We’ve come from there and we’ve seen how hard it is, especially with my parents who didn’t have a lot,” he says. His passion for healthy living has prompted his 20kg weight loss in the past year, and is behind his ongoing refusal to sell cigarettes in his stores, foregoing an estimated $20,000 a week. “I believe if you do the right thing, good things will come to you.” He rarely drinks himself, and having witnessed many families torn apart by alcohol, refused to sell the Family man: Spud Shed boss Tony Galati at Crown’s Nobu. Picture: Bill Hatto I used to run the family chequebook in Year 7 and worry about paying the bills. stuff until a few years ago. He caved in when approached by a group of South West winemakers making “bugger all” after being overlooked by supermarket giants. While he regularly receives letters from happy shoppers, not everyone is a fan. The Potato Marketing Corporation is suing Galati, claiming he is hurting many small growers by deliberately planting too many potatoes. Galati denies he has exceeded his quota. He is unlikely to come across any supply restrictions is his fledgling export push into China. He believes the billions of consumers in the Middle Kingdom will become a lifeblood for local farmers, and he predicts Chinese interests will inevitably buy up increasing tracts of WA land too. Family is his other major passion in life. He divorced 10 years ago after 22 years of marriage, and now lives with his partner, an accountant who works in the business. He says his grandchildren are his priority these days, but admits his long hours on the farm meant he was often away from his own children when they were younger. He enjoys a close relationship with them as adults, but often has to work around the tough schedule they have as parents and at the Spud Shed. “It’s like that song, (Cat’s in the Cradle) because now my kids have grown up, and they’re so busy. I’m ringing them and I can’t get through.” He says he and his children promise each other a family day soon. No doubt it will start before sunrise. Lunch Yellowtail sashimi jalapeño Black cod miso Pork belly with spicy miso caramel sauce Scallop tiradito Classic bento box 26 46 28 21 45 Wines 2013 Pierro ‘LTC’ semillon sauvignon blanc, Margaret River 15/glass 2011 Penfolds Bin 28 shiraz, Barossa 16/glass Crown Casino Complex, Great Eastern Hwy, Burswood WA 6100 (08) 9362 7551 www.crownperth.com.au/Nobu OYSTER PERPETUAL GMT-MA STER II IN 18 CT WHITE GOLD