THE BEST SORT OF DEED - Jefferson County Clerk
Transcription
The Spring Edition 2014 ` THE CONSTANT PUBLIC OFFICE Spring is finally here. I thought it would never warm up. Frank Friday, Esq. Director, Govt. & Community Relations A former President liked to say that the closest thing on earth to immortality was a government program. In Kentucky, we certainly have a touch of that with some of our public offices that may no longer be necessary. Last year I moved and expanded several of our motor vehicle branches. Currently, I am in the process of renovating and expanding our Dixie Branch to better serve the dealers and residents in that area of town. Recent legislation to end the office of constable was introduced in the General Assembly, similar to previous efforts. However, the path to doing so is not so easy. Like many Kentucky officials with little to no public duties, the constable is a creature of the state constitution and will require a full amendment process vote of the people to abolish. We have been very busy here at the Clerk’s Office as the divisions have begun working on their many initiatives set before them for this year. The Motor Vehicle, Logistics and Finance staffs continue to work with the Kentucky Department of Transportation as progress moves forward on the new KAVIS (Kentucky Automated Vehicle Information System) statewide system. A great deal of work and training of employees has already gone into preparing Jefferson County for the changes that will take place. The interest in eliminating the constable comes from the fact that this position carries with it the full authority of arrest and firearms as any other peace officer, yet there is no training or supervision for such persons. And a county government can still be legally liable for the constable’s actions. Before the adoption of Kentucky’s modern judicial system, minor (continued on page 2) THE BEST SORT OF DEED Recent legislation has been considered to allow an easier process for Louisville’s Landbank to obtain control of abandoned or seriously neglected property through the tax delinquency process. While this was not a The V.I.P. A message from the Jefferson County Clerk The Election Center staff is preparing for the May 20th Primary Election. Jefferson County just went through a redistricting process and shifting has taken place within the Council Districts. You may want to check your voting location. Just log onto the Clerk’s website and on the top right of the opening page you bill originating from the JCCO, in the past we have suggested various ideas to the legislature along these lines and hope something in the future is successful. Nothing helps build a community l Bobbie Holsclaw can confirm your voting location and preview a sample ballot. If you would like to work as an Election Officer, you can apply online or call the Election Center at 502.574.6100. Spring is a busy time of year and just in case life gets a little hectic, save yourself a trip to one of our branch service centers and consider the convenience of renewing your motor vehicle registration by phone or online. If you have any questions or suggestions as to how the Clerk’s Office can better serve you, please contact us. As always, we look forward to serving you! more than getting the private lots of a neighborhood into the hands of people who will properly maintain them. So having an efficient foreclosure process is important to get property back in productive hands. A quarterly publication of the Jefferson County Clerk’s Office (continued on page 2) page 1 The V.I.P. is a quarterly publication of the Jefferson County Clerk’s Office for the benefit of our employees and customers. Mission Statement: We are committed to providing service that reflects Value, Integrity, and Performance. We believe every citizen deserves V.I.P. service. www.JeffersonCountyClerk.org We thank our contributing writers for this issue: Angela Davis Clark, Director Human Resources Division Dave Summerfield, Director Information Technology Frank Friday, Esq. Director Government & Community Relations Jordan Kelch, Administrator Public Relations If you have ideas for future articles of interest, please contact the Managing Editor at 574-0045 or email nghibaudy@jeffersoncountyclerk.org BOBBIE HOLSCLAW Publisher NORE GHIBAUDY Editor-in-Chief Photograph of Ms. Holsclaw courtesy of Ewa Wojkoska and Today’s Woman Magazine. Director’s photos by Ewa Wojkoska. JOANNA DAVIS Graphic Design THE CONSTANT PUBLIC OFFICE matters went to the old Quarterly Courts, consisting of the County Judge and Magistrates. Constables served the same function as sheriff’s deputies have always done for Circuit Court. But without a court of record, there is now very little for constables to do. In some counties, a few minor duties have been set aside for constables who wish to undertake them, but the wiser choice might be to abolish the office. So too, there is an elected office for a county surveyor, who has no practical duties but no move has been made to end this office. In many counties, such as Jefferson, the magistrates have no duties either but small counties, where they do, oppose any change. The office of county commissioner is not required by the state constitution, yet is now obsolete in Jefferson County. For now, though, the legislature has not gotten around to ending this office, so it will keep appearing on the ballot. There is also some interest in ending the State Treasurer’s office. This, too, would require amendment of the state constitution and may be too high a hurdle. The Treasurer has about five THE BEST SORT OF DEED (continued from page 1) What, then, does one get when property is bought at foreclosure? In Kentucky, when property goes through a court proceeding to foreclose by lien holders, the property is sold by the Master Commissioner, a special office of the circuit court. At these regularly held sales, the successful bidder is required to pay at least 10 percent of the amount bid at the day of the sale, with the remainder due when the Master Commissioner delivers the deed. If the plaintiff is the successful bidder, he will not have to deposit 10 percent. Instead, he will only be required to pay the Master Commissioner’s fees and sale costs which are usually around $1,000 to $2,000, but not to exceed $5,000. KRS 426.705 requires the purchaser to post a bond for the sale price with a surety approved by the Master Commissioner, bearing interest from the date of sale at the judgment rate, which bond to have the force of a judgment. The Master Commissioner then grants a deed to the winning bidder, which extinguishes the interests of all previous www.JeffersonCountyClerk.org (continued from page 1) employees and still handles a few duties, in addition to having his name appear on government checks. The most famous Kentucky Treasurer of all time was Richard “Honest Dick” Tate. He had been embezzling money for years and later absconded with a quarter-million dollars of the state’s money in 1888, never to be seen again. Rumor has it he fled abroad and may have died later in China. Fortunately, nothing quite so brazen has happened in Frankfort since. Obsolete offices are certainly not peculiar to Kentucky. In Britain, there have been many famous offices that became obsolete but somehow stuck around. For example, the Lord Privy Seal has not actually had a seal to affix for centuries, but the job is a kind of sinecure for the Prime Minister’s close advisors. Likewise, the Lord High Constable has no duties other than to help organize coronations, royal marriages and funerals much like Kentucky magistrates, who still solemnize marriages for a fee... horse-drawn carriages being extra. parties to the property, including tax authorities, provided they were properly named and noticed in the foreclosure lawsuit. Typically, these are just the persons of record in the county clerk’s books. The money paid is distributed first to taxes, then to secure creditors, then any unsecured creditors who are involved, then the rest, if any to the old owner. The old owner can still “redeem” the property from the new owner in a year if it does not fetch at least 2/3 of the property appraisal amount. This right is also assignable. Once one has a commissioner’s deed - it is often called the best title to have, because it has been “cleaned” so to speak - all other parties have their interest extinguished along with their heirs. After that, a title examiner typically won’t bother researching a commissioner’s deed past the first owner. However, a reasonable search ought to include some examination of the foreclosure action, especially a recent one, to assure there are no other possible claimants slipping through, such as a redemption, on this “best of deeds”. Frank Friday, Esq. Director, Govt. & Community Relations page 2 SIZING UP THE 2014 PRIMARY ELECTION By Jordan Kelch Public Relations After a full calendar year passed without an election, Jefferson County once again finds itself gearing up for a spring Primary. On Tuesday, May 20th, Kentucky voters will go to the polls for the first of two occasions in 2014. Now that we are well into the year, several elements pertaining to the upcoming election have greatly solidified while others remain vague. At this time, in the month of March, filing deadlines have passed, therefore the field of candidates is firm. However, when we look towards relevant details and statistics, such as voter turnout and the volume of Absentee In-House voters, only hypotheticals can be offered. When looking ahead to the upcoming elections, and when discussing impact, especially in the Metro area, one can’t help but focus on the race for Louisville Metro Mayor. Incumbent Greg Fischer is running for his second term, and while he faces no opposition during the primary, he will have a competitor during the General Election in November. Bob Devore of the Republican Party has filed to join the race. He and Mayor Fischer will appear on the November ballot, but Jackie Green, who wanted to run as an Independent candidate, will not. Mr. Green, who is a registered Democrat, is now running as a write-in candidate. Because none of the Mayoral candidates face primary opposition, voters will have to wait until November to cast their ballot for one of these gentlemen. Outside of Metro Mayor, other races to follow include those of Metro Council. The 9th District seat, which will be vacated by Councilwoman Tina Ward-Pugh, has a great deal of interested candidates. In fact, thirteen Democrats have filed to run. 9th District residents such as Chris Hartley, Bette Niemi, Mollie Younger Noe and Mike Brooks each have their sights set on a primary victory. The V.I.P. l Whoever moves onto the General Election will face opposition from the one Republican challenger, Laura A. Rice. The race for the 1st District seat of Metro Council is also an interesting turn of events. Attica Scott, the incumbent, is facing competition from another member of the Democratic Party, Jessica Green. Ms. Green is the daughter of longtime 1st District Councilwoman Judy Green, Ms. Scott’s predecessor. With the variety of races and the quality assortment of candidates, Jefferson County hopes to see a boost in voter turnout. Primary attendance has dipped greatly since 2008, the year that 39.4% of registered voters in the county made it out to the polls. 2010 saw 27.7%, a marginal decrease from two years prior. 2011, though, showcased a massive drop, with only 11.3% of registered voters making it their precincts on Primary Day. There was a small recovery the year after, with 15.7% submitting ballots in May of 2012. As of this printing, Jefferson County features 535,790 total registered voters. Of them: 311,282 are Democrats; 176,063 are Republicans; and 48,445 characterize themselves as ‘other’. 290,404 of the registered voters in our county are female, while 245,384 are male. Of course, in an attempt to make voting as efficient, accessible and user-friendly as possible, Jefferson County offers Absentee In-House Voting for those residents who will be absent from the county on Election Day. From April 14th through May 19th, absent registered voters will have the opportunity to cast their ballots while visiting Election Headquarters at 810 Barret Avenue. The Election Center will also begin mailing requested absentee ballots beginning March 31st. To be eligible for Absentee Voting, registered voters must be: outside of the county on Election Day; a student who temporarily resides outside of the county on Election Day; A member of the Armed Forces who will either be out of the county on Election Day, or confined to a base within the county on Election Day; a citizen who is residing overseas and will be out of the country on Election Day; a voter who has surgery scheduled on or around Election Day; a Precinct Election Officer serving at a polling location; member or staff of the County Board of Elections; a woman in her last trimester of pregnancy; and an unassisted visually impaired voter. If you are a Jefferson County resident who has yet to register to vote, the deadline is 29 days before any given election. For the May 20th Primary, the registration deadline is April 21st. When visiting the polling location on Election Day, be sure to bring a proper form of identification with you. Those include: a driver’s license, a credit card, a social security card, or any other identification bearing both the picture and signature of the voter. If you are unsure of where to vote, visit our website at www. jeffersoncountyclerk.org and navigate to ‘Voter Info’. That tab will offer various selections; click on ‘Where Do I Vote’ and enter your street number and name. Your polling location and precinct will appear right before your eyes. Remember, too, that our website can confirm if you are registered, and will also allow you to peek at a copy of the ballot you will be filling out. It’s all there for you. We look forward to seeing you at the polls! A quarterly publication of the Jefferson County Clerk’s Office page 3 TECHNOLOGY TAKES THE CLERK’S OFFICE INTO THE FUTURE Dave Summerfield Director, information Technology Fifteen years ago, when I started out at the Clerk’s Office, one of the new technological buzzwords that was fast becoming a part of the vocabulary of local government leaders was “e-government” - the “e” being short for “electronic”. Back then, the focus of local government agencies was taking existing services, computerizing them and making them accessible to citizens via the Internet. Increased customer service, efficiency and productivity were the primary goals. Back in 1999, wanting to establish her reputation as a technological leader in local government, the new County Clerk, Bobbie Holsclaw, was eager to bring the benefits of e-government to her constituents. Soon after Bobbie took her first oath of office, we launched largescale capital projects to create the technology infrastructure needed to provide a foundation for the JCCO’s e-government initiatives. We took the land records document database and put it on the Internet. We pioneered online and telephone motor vehicle renewals for our customers. No longer do the citizens of Jefferson County have to experience a long wait in a crowded branch office to renew their motor vehicle registrations, or to get copies of deeds, mortgages or liens. Because of our technological advances over the last few years, JCCO customers now have access to a host of online services that are accessible anywhere there is a computer or smart device connected to the Internet. Tech-savvy citizens can get online and find out where to vote, view scanned motor vehicle lien filings, research and pay delinquent property taxes, request absentee ballots, see our branch offices via webcams, check voter registration information, have live Internet chats with knowledgeable clerks, view updated election results, provide immediate customer service feedback and have access to a vast library of online government forms. A lot has changed in a fairly short amount of time. Given the success we’ve had, it might be tempting to take it easy and be satisfied with what we’ve already accomplished. We could sit back and brag about what we’ve done and pat ourselves on the back. But, technology keeps evolving at a rapid pace. What was groundbreaking a few years ago isn’t necessarily relevant today. What does the technological future hold for an agency like the Jefferson County Clerk’s Office? GOV 2.0 The future of local government technology is a changing landscape. As new technologies become available our customers demand that we adopt them to deliver services. Things aren’t like they used to be just a few short years ago. Just like no one carries around a brick-sized cell phone with a rubber antenna anymore, nobody talks about “e-government” these days...not if they want to be taken seriously. The new industry buzzword is “GOV 2.0”. Simply put, GOV 2.0 is all about using technology to get governmentheld information into the hands of private citizens for their own use. Citizens can use the available information to make individual decisions, solve community problems or consume government services. One of the very best examples of a GOV 2.0 initiative in action is our very own Online Land Records System (OLRS). Using the Internet, our online customers can go to a Web page that will allow them to search through a database of electronically scanned images of deeds, mortgages, liens, plats and other land records documents that contains well over 17 million pages of information. The service is available free of charge and places no restrictions on the private use of document images. When the JCCO introduced the Online Land Records System, we had no idea how vital a role it would play in supporting the local real estate economy. Today, title searches on Jefferson County properties can take place from anywhere the Internet reaches. www.JeffersonCountyClerk.org But, GOV 2.0 isn’t just the act of us putting stuff out on the Internet. It’s also an ongoing strategy of actively letting go of information that we may have once closely guarded. It’s letting our customers come into our office electronically and allowing them to use the same information that we’re using, only without our direct supervision. GOV 2.0 means more and better services for our customers, but it also means a greater level of accountability and transparency for us as government employees. Once we let our customers in the electronic door the burden is on us to make sure that our technology is reliable, our data is accurate and our services are always available. So, how is an agency like the JCCO supposed to do that? How do we prepare ourselves for the future demands of our customers? What new technologies can we take advantage of that will keep us on the leading edge of GOV 2.0? Well, I’m glad you asked! Let me give you a brief description of some of the new technologies that the JCCO is working with and how we anticipate using them. Handheld Devices You see them everywhere you go. Smartphones. Tablets. E-Readers. Hundreds of different devices from dozens of different manufacturers using a variety of operating systems. Some JCCO employees are already using their smartphones to access their work email. A couple of years ago we piloted a program where Motor Vehicle branch office greeters used iPads to access AVIS information while interacting with customers in the waiting areas. But, the biggest motivation pushing us toward smartphones and tablets is our customers. With the proliferation of handheld devices in the wireless communications marketplace, more and more of our customers are using them to communicate, access information and consume services. You might point out that the JCCO already has a number of Web-based applications that can be accessed page 4 via smartphones and tablets. While that’s true, Web pages that were designed to function on the wide screen of a PC or laptop don’t necessarily work well on the small screen of an iPhone or an Android device. Constantly scrolling up, down, left and right, or trying to type data in on a device with a 3.5-inch screen can be frustrating experiences for our smartphone customers. What we’re experimenting with right now is a development tool that will allow existing Web pages to automatically sense what type of device the viewer is using, and reformat the page so that it is optimized to be viewed on that kind of device. Another avenue that we’re exploring is creating downloadable mobile apps of some of our most used Web applications. Under consideration are handheld-friendly versions of the Online Land Records System and the “Where Do I Vote?” Web site. There are several potential vendor partners who are interested in doing business with the JCCO, and we are currently developing specifications for them. Social Media Social media is all the rage among technophiles young and old. Sites like Facebook, Twitter, YouTube, Instagram and Snapchat have revolutionized the ways in which people communicate with one another. Sharing one’s thoughts, pictures, videos and music has never been easier. But what does all that have to do with local government? Social media gives us an everincreasing variety of tools to use for sharing public information, and for keeping our citizens engaged with issues that affect our services to them. As an example, take a look at the new JCCO Elections Center Facebook page. Looking for a way to build an online community for its more than 2,100 poll workers, the Elections Center has created a social media channel where volunteers and interested citizens can find out about poll worker training, recruitment and election preparations. Election news, pictures and an online communication forum come together to keep our poll workers informed and interested. Efforts to use social media in conjunction with the JCCO’s existing Internet offerings are currently being discussed. Under consideration is a re-design of the JCCO Web page that will employ social media resources to distribute JCCO-related news, allow more immediate customer service feedback, create libraries of pictures and provide access to informative and instructional videos. Cloud Computing You already know that we I.T. folk periodically have to make up fancy new terms to describe what we do. “Cloud Computing” is one of those terms. The “Cloud” refers to the Internet and all of the computers that are hooked up to it. The Internet can be used, not only for email and Web pages, but to distribute access to software and to compute power to remote locations. Let me see if I can give you an example of what I’m trying to describe: Let’s say the JCCO needed a new software application. It used to be that we would have to go out and purchase the software and a server to run it on. We would physically locate the server in our computer room, load the software on the server and hook everything up to our network so that everyone in the JCCO could use it. Every year we would have to set aside money in order to be able to pay for software licensing fees and hardware maintenance agreements. We would have to have a separate server and software for databases and data storage. These days it’s possible to use the “Cloud” to subscribe to those same services over the Internet from someone else. We simply pay a fee up front and use the Internet to access the services that we subscribe to. No more purchasing the software or servers, no maintenance or licensing fees and the servers aren’t even located here. The potential of cloud computing for letting us avoid costs related to purchases of computer hardware, software and data storage is enormous. The JCCO started using Cloud Computing several years ago when we began subscribing to an Internet filtering service called MX Logic. We’ve also been using the Cloud to store data backups for disaster recovery since last year. So, you’ve actually been using the Cloud as a computing resource for a while, and I bet you didn’t even know it. Our latest Cloud Computing project is the migration of the JCCO to Microsoft Office 365. Instead of purchasing a new suite of Microsoft Office products we are now subscribing to Office 365. In the very near future, once the Office 365 migration is complete, we’ll be able to retire our old Microsoft Exchange server and rely on the Cloud for email and office automation. Virtualization Virtualization is a way of using software to get a few closely networked computer servers to do the work that used to require many servers. Even in a busy computing environment, the processors of computer servers are idle a good deal of the time. Computer engineers have figured out how to use that “idle time” to get other processing done. Using a product Called VMWare the JCCO established virtual server platform in late 2010. Since that time we’ve been able to take 14 of our older physical servers and their associated operating costs and retire them. We’ve even added a few new applications along the way. The applications that used to run on those 14 servers now run on “virtual” servers on a platform that consists of only three physical servers. As a result we have been able to dramatically increase the JCCO’s computing power without the cost of adding additional physical servers. Voice Over Internet Protocol (VOIP) Voice Over Internet Protocol, or “VOIP”, is a way to digitize telephone voice signals and network them in the same way we do data communication signals. You may not think that’s a big deal, but telephones used to have to use their own analog (non-digital) networks and equipment that existed side-byside with computer networks and equipment. Now you can use the same network to do both, reducing costs and making maintenance easier. By the time you read this article, the I.T. Division will be busy working with AT&T to install the JCCO’s first VOIP phone system in the Motor Vehicle Call Center. The new system will allow Clerks in the Call Center to more directly manage customer telephone traffic, while gathering meaningful statistical information about why our customers are calling and how successful we are in serving their (continued on page 7) The V.I.P. l A quarterly publication of the Jefferson County Clerk’s Office page 5 Human Resources IT’S THE LAW EQUAL EMPLOYMENT OPPORTUNITY Angela Davis Clark, Director, Human Resources Opportunity Commission, applicants and employees of most private employers, state and local governments, educational institutions, employment agencies and labor organizations are protected under Federal law from discrimination. Title VII of the Civil Rights Act of 1964, as amended, protects applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, because of someone’s race/color, sex (including sexual harassment, pregnancy, and equal pay/ compensation), disability, age, national origin, religious, and genetic information. Race/color discrimination involves treating someone unfavorably because s/he is of a certain race or because of personal characteristics associated with race (such as hair texture, skin color, or certain facial features). Color discrimination involves treating someone unfavorably because of skin color complexion. At our last All Employee meeting, we talked about how we should always “treat everyone with the same respect as you and your family members want to be treated.” Everyone who walks through our doors should have an equal opportunity of receiving the same level of VIP customer service. But, this aspect of customer service goes beyond our external customers and applicants; it includes our internal customers -- our own employees. According to the Equal Employment Sex discrimination involves treating someone unfavorably because of that person’s sex (gender). Sexual harassment can include unwelcome sexual advances, requests for sexual favors, and other verbal or physical harassment of a sexual nature. Pregnancy discrimination involves treating a woman unfavorable because of pregnancy, childbirth, or a medical condition related to pregnancy or childbirth. Equal pay/ compensation enforced under the Equal Pay Act requires that men and women in the same workplace be given equal pay for equal work. The jobs need not be identical, but they must be substantially equal. Job content (not job titles) determines whether jobs are substantially equal. Disability discrimination occurs when an employer or other entity covered by the Americans with Disabilities Act, as amended, or the Rehabilitation Act, as amended, treats a qualified individual with www.JeffersonCountyClerk.org a disability unfavorably because s/ he has a history of a disability or is believed to have a physical or mental impairment. Age discrimination enforced under the Age Discrimination Act (ADEA) only forbids age discrimination against people who are age 40 or older. National Origin discrimination involves treating people unfavorably because they are from a particular country or part of the world, because of ethnicity or accent, or because they appear to be of a certain ethnic background. Religious discrimination involves treating a person unfavorably because of his or her religious beliefs. The law protects not only people of traditional, organized religions, but also others who have sincerely held religious, ethical or moral beliefs. Genetic Information discrimination enforced under Title II of GINA makes it illegal to discriminate against employees or applicants because of genetic information. All claims of discrimination are to be taken seriously. If an employee feels that s/he has been discriminated against because of one or more of the protected classes listed previously, then the employee may directly contact Bill Brazley in Human Resources. We are always hopeful that issues can be resolved by addressing the actual individual (or that individual’s supervisor) who has allegedly subjected the employee to the unfavorable circumstances. According to our PPM, all employees are responsible for fully participating in internal investigations. I am encouraged that if “we treat everyone with the same respect as you or your family members want to be treated,” then we will decrease or maybe even eliminate the probability of issues of discrimination. Equal Employment Opportunity is The Law, EEOC 9/02 and OFCCP 8/08 Versions Useable With 11/09 Supplement, EEOC=P/E-1 (Revised 11/09) Discrimination, U.S. Equal Employment Opportunity Commission, http://www1.eeoc.gov// laws/types, viewed 03/06/2014 page 6 Breast Cancer Awareness By Jordan Kelch Public Relations Services. With active involvement and wide-spread education, the Cabinet continues to stress the importance of regular screening and early detection. According to the American Cancer Society, over 230,000 new cases of invasive breast cancer will be diagnosed this year; coupled with that statistic is the estimation that upwards of 40,000 women will die of the disease. If you are a female citizen of the United States, you have a 1 in 8 chance of being diagnosed throughout your lifetime. Risk has increased considerably over the last 40 years, with possible factors including shifts in reproductive patterns, obesity and longer life expectancy. While breast cancer can occur in younger women, the ACS states that seventynine percent of new cases and 88% of breast cancer deaths occur in women aged 50 years or older. While the disease continues to prey on women around the world, incredible improvements are being made in reference to recognizing, detecting and fighting breast cancer. Here in the Commonwealth, the Kentucky Breast Cancer Research and Education Trust Fund actively offers grants to various organizations and agencies across the state. Not only do these grant awards assist with the overall promotion of breast cancer awareness, they help fund routine screenings and breast cancer services. The Research and Education Trust Fund is administered by the Kentucky Division of Women’s Health, under the Cabinet for Health and Family One of the best ways to assist in raising awareness of the disease while also honoring those who have been diagnosed is to purchase the Kentucky Breast Cancer Awareness license plate, available at all county clerk offices. All owners of non-commercial motor vehicles registered for use on KY highways are eligible to buy the plate. The initial cost is $44.00 with an annual renewal fee of $31.00. $10.00 of the initial and renewal of registration fee is a voluntary donation to the Research and Education Fund. This plate is available for personalization with an additional, annual $25.00 application fee but is limited to a maximum of 5 characters. TECHNOLOGY TAKES CLERK’S OFFICE INTO THE FUTURE (continued from page 5) needs. In addition, when we need to make changes to the system, like moving a telephone line from one desk to another, we will be able to do that ourselves. Geographical Information Systems (GIS) One of the most useful and transformative technologies that has matured in the last few years has been Geographical Information Systems, or “GIS”. The ability to digitize maps and navigate with them on a computer screen has been nothing short of revolutionary. The technology has been a boon to companies and government agencies that work with infrastructure and land boundaries. Think about how public utilities like LG&E, the Louisville Water Company and MSD use maps to tell where things like where electrical lines are water mains and sewer lines are located. But, also think of how agencies like the PVA, Metro Police and the JCCO might use maps to tell us where people live, where crimes are occurring and what property boundaries look like. Nowhere in the JCCO has GIS technology been more important than the Election Center. Being able to plot precinct boundaries, map street names and track legislative districts are tasks that are vital to the Election Center mission. A really great example of how we have brought the power of GIS to our customers is the “Where Do I Vote?” Web site http:// ags2.lojic.org/WhereDoIVote/. The “Where Do I Vote?” Web site is a collaboration between the Louisville Jefferson County Information Consortium (LOJIC) and the JCCO Elections Center. It couples a powerful local geographic mapping system with local elections information. Once at the site, voters can type in their home addresses to access information about their voting precincts, polling locations, local candidates and elected leaders. Around election time, voters can even obtain sample ballots for the elections in which they’ll be casting votes. Mapping data gives voters a visual picture of where polling locations are in relation to their home addresses. They can even get driving directions. Optical Character Recognition (OCR) Optical Character Recognition, or OCR, technology gives a computer the ability to “read” the printed or written characters on an electronically scanned document. Teaching a computer to read is a complicated and expensive task, but the last few years have brought many advancements in the accuracy of OCR technology, and substantial reductions in its cost. You’ve probably seen commercials on TV where bank customers are able to take a picture of a check with a smartphone and deposit the check directly in the bank. That’s an application of OCR technology. The JCCO has recently been able to do a couple of different things with OCR. If you work with customer checks you’ve probably seen the check scanners that we now use to deposit checks into the bank. As checks get fed through, the scanners use OCR to “read” the bank routing, customer account numbers and amounts off of the check. The money represented by the check is electronically deposited into JCCO accounts in real time, maximizing the amount of interest we can earn on our (continued on page 8) The V.I.P. l A quarterly publication of the Jefferson County Clerk’s Office page 7 Milestones TECHNOLOGY TAKES CLERK’S OFFICE INTO THE FUTURE Congratulations! PROMOTIONS (continued from page 7) January 16, 2014 to March 15, 2014 Sam Gish Tina Hash Jordan Kelch Amela Ricks Jordan Shields Vanessa Viers Laurie Warren CSR to PC Software Spec I CSR to CSA Mgmt. Asst. to Administrator CSR to CSA CSR to CSA Administrator to Manager CSR to CSA IT Department Highview Branch Public Relations Highview Branch Highview Branch Finance Dept. Highview Branch ANNIVERSARIES January 16, 2014 to March 15, 2014 Mary Dawson Carrie Harrison Griffin Torrance Ricky Wilson Bobbie Holsclaw Galina Ostrovskaya Gina Wheatley Sandy Byerly Election Center Recording Department IT Department IT Department Administration Deed Room Department Legal Records Professional License 15 Years 15 Years 15 Years 15 Years 20 Years 20 Years 20 Years 25 Years NEW HIRES January 16, 2014 to March 15, 2014 Donna Antique Doreen Couch Thomas Milliner Kelley Ross Erica Dawson Dixie Branch Election Center Lien Department Dixie Branch Jeffersontown Branch 02/03/2014 02/03/2014 02/18/2014 02/18/2014 03/03/2014 deposits. In the Legal Records Division we use OCR to “read” the scanned copies of land records documents before they’re put on the Internet. Customized redaction software then looks for embedded social security numbers in the document images. Once found, social security numbers are redacted from documents, automatically blocking that information from being displayed to the public. The FBI says that identity theft is the fastest growing crime in America today. The JCCO is doing its part in the fight against identity theft by protecting the social security numbers of Jefferson County citizens using Optical Character Recognition. A possible future JCCO application of OCR includes the automated indexing of land records documents, which is currently a manual process. OCR will also be incorporated into the State’s new motor vehicle registration and titling system, KAVIS, when it makes its debut in 2015. KAVIS will have the ability to scan and store documents presented by vehicle owners as part of the registration or titling process. So, the technological future looks pretty bright here at the Clerk’s Office. Hopefully, I’ve been able to give you an idea about where we’re going and what we’ll use to get there. We’ll be using some state-of-the-art tools to enhance our operations and give our customers the best experiences possible. As new technologies become available we’ll look for ways that we can use them to cut costs, boost productivity and enhance customer service. We’ll make it a point to put more information into the hands of the citizens of Jefferson County and let them decide what they want to do with it. We will use technology to work collaboratively with other local agencies and companies to make interacting with government easier and faster. The future is going to be a pretty exciting place. www.JeffersonCountyClerk.org page 8
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scheme of its own. However, it will likely regulate title insurance agents more closely while requiring some sort of professional accreditation and continuing education mandate.
More informationby vote of the people - Jefferson County Clerk
• Implemented a cloud-based disaster recovery plan for the JCCO virtual server platform. • Upgraded and expanded data storage for the JCCO virtual server platform. • Replaced aging computer and vot...
More informationLITTLE CITY - Jefferson County Clerk
customers higher than it’s ever been. The effort will take the remainder of 2014, and will probably go on well into 2015. And, while the changes we
More informationVIP Newsletter Spring 2016
busy here at the Clerk’s Office as the divisions have begun working on their many initiatives set before them for this year. The Motor Vehicle, Logistics and Finance staffs continue to work with th...
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