Issue No. 46 – January 2015 - Aging Life Care Association

National Association of Professional Geriatric Care Managers
Midwest Chapter Newsletter
Issue No. 46 — January 2015
We are the Midwest Chapter of the National Association of Professional Geriatric Care Managers.
Members conduct their practices in the following locations: Illinois, Indiana, Iowa,
Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio,
South Dakota, Wisconsin & Toronto, Ontario.
MEET AGING LIFE CARE - BRANDING UPDATE
By Jan Welsh, MS, LPC, CMC, CRC
In my opinion our
new name more
clearly identifies our
industry and our market. Our new identity
line “The experts in
aging well” is simple
and descriptive. And
it is not offensive to
Baby Boomers, who
don’t want to be labeled as old, seniors
or elders.
What a fantastic
Branding Week in
early December!
Thank you to everyone who attended
the presentation.
If you missed the
one-hour branding
video, you can view
it at this link:
www.caremanager.
org/membersonly/member-news/
the-branding-project-2014/
The presentation
covers the Branding
Project Research,
Branding Solutions,
and Implementation à
la Jane Cavalier of BrightMark Consulting, the branding expert who is helping
NAPGCM with this effort.
It is natural to be apprehensive about how one
might incorporate a new
organizational name, possibly a new job title, a new
acronym, or new identity.
The new materials will be
released at the National
Conference in Denver and
will include examples, options and templates. I am
already trying out this new
language when I meet with
prospective clients or give
presentations. Here are
a few the examples that I
have used to strengthen
my presentation.
N E W S L E T T E R
EDITOR: Kari Klatt, RN, LCSW, C-ASWCM
karik@caremanagedhomecare.com
EDITORIAL COMMITTEE:
Gail Lee and Jan Welsh
We offer:
• strategic personalized
approach
• decision support
and implementation
•
complete solutions
unique to supporting
the lives of aging adults
and their families
We do something
that can be difficult
to describe. We are
problem solvers in
very complex situations that require a
special kind of expertise. Our new marketing
materials will be clearer,
concise and adaptable.
We can call ourselves
Care Managers, Life Care
Managers, Aging Life
Care Managers, Life Care
Story Continued
On Page 2
C O N T R I B U T O R S
Thank You To Our Designer:
Milissa Clark
Reality Marketing and Design
mc@realitymarketing.com
“We’re always looking
for more NEWS!”
Please send your articles or ideas today!
TEAMING TOGETHER/PLANNING AHEAD
2014 MW ANNUAL FALL CONFERENCE
KANSAS CITY, MISSOURI
BY JENNIFER BEACH, SB, MA, LSW, C-SWCM
MEET AGING
LIFE CARE BRANDING UPDATE
Continued From Page 1
Advisors or a whole host of other job
titles. The important thing to note is
as members, we will be associated
with the Aging Life Care Association
just by being members!
I look forward to seeing many of you
in Denver at our annual spring conference, made doubly exciting this
year by the formal launch of Aging
Life Care Association materials.
In Denver you can experience:
•The unveiling of the all-new
website for the Aging Life
Care Association.
•A presentation by Branding
Consultant, Jane Cavalier, who
will talk about launching the new
brand together and why the world
will never be the same!
•Workshops focused on the new
opportunities created for your
practice with the Aging Life Care
brand. Jane Cavalier will help
you uncover new possibilities
for your practice and plan for the
road ahead.
Registration will be available soon.
If you have branding questions or
comments, please contact:
Callie Daters or Kaaren Boothroyd
at the national office or me
Jan Welsch at: 513.242-3587 jan@1specialcare.com
This year the MW Annual Fall Conference was held at the historic and
haunted ELMS Hotel and Spa just
outside of Kansas City, Missouri.
The beautiful late October weather
provided the final touch to a conference that was not only educational
but also relaxing and a little spooky!
The conference committee worked
hard to provide a weekend designed as promised with education,
collaboration and relaxation.
The conference began with a
presentation on the innovative ways
seniors can age at home. Mark Notle, Don Peterson and Dr. K. Grandy
discussed the future of patient care
in the smart medical home. Kelly
Jones, LMSW followed with excellent information and tips on assessing the needs of individual’s with
dementia. The afternoon concluded
with a live / virtual presentation by
the well known hoarding expert
and TV personality Matt Paxton.
Matt walked attendees through the
hoarder and family mindset before,
during and after the clean up. The
challenges of clean up and strategies for effective communication
were included. Our day ended with
a poolside reception and opportunities to network.
Saturday morning started early with
exhibitors available to share information and services. Nancy Luther,
from the Johnson County Mental
Health Center discussed the many
losses experienced in later life,
some that are also under-acknowledged as losses. She discussed
grieving styles, complications of
grief and how grief can become
depression. Dr. L. Leaf, a neuropsychologist, talked about behavioral
issues and interventions in geriatric
settings. Michala Gibson followed
with a review of the many issues
around polypharmacy in the elderly.
Everyone enjoyed the annual business luncheon held at the Elms Hotel Carriage House. The afternoon
offered attendees much more to
think about during this exciting time
of growth and change in our field.
Dr. D.C. Hayley gave a very personal and educational talk on dementia
in the older adult and how dementia
affects other health issues. Mitzi
McFatrich presented thought provoking information on public policy
initiatives which promote access to
quality long term care in the home
and facility settings. To end the day
Attorney Jeff Easterday reviewed
incapacity and planning for death.
The final day of the conference
started with NAPGCM own Ruth
Cohen giving an excellent presentation on the spirituality of care management. She shared her wisdom
and heart with the group. We then
shared a good laugh with Novella
Perrin who shared the importance
of humor in workplace. A personal
favorite at the close of the conference was a session lead by Natalie
Schneider on best practices. Attendees had the opportunity to share
and learn from one another.
I always leave a conference feeling
re-energized with new information,
new friends and new ways to improve my skills and practice. I urge
everyone to mark your calendars
now to attend the 2015 MW conference ”The Aging Well Tapestry . .
Weaving the Care Together” October 23-24, 2015 in Chicago. I look
forward to seeing you there!
PRESIDENTIAL
MOMENTS
Debbie Feldman
Chapter President 2013-2016
by
I hope that everyone had a wonderful Holiday Season
and I wish you all a very happy and healthy 2015!
As we move into the New Year, I wanted to share an
article I read recently in the Chicago Tribune “The
#1 Health-Booster in 2015 is Meditation”. The article
states that this is one of the simplest of New Year’s
resolutions and that “taking the time to meditate can
make all the difference in your health and well-being”.
The author is Virginia Sole-Smith if you are interested
in reading the article.
On behalf of the Midwest Chapter and Midwest
Chapter Board I would like to take this opportunity to
thank Marianne Ewig and Gail Lee for all of their hard
work during the time they have served on the board.
They have given so much to our Chapter and although
they are currently retiring from the Midwest Chapter
Board I know that they will continue to be vital Midwest
Chapter members.
I would also like to thank Chris Bangtson for all of her
hard work over the past three years. She has been a
strong Co-Chair of our Unit Committee and a strong
leader. I regret to say that due to personal reasons she
has resigned from the board and will not be completing
the second year of her term. She will be missed.
I would like to congratulate and introduce our new
board members for the 2015-2016 Term: Anne SuttonBurke from Cincinnati, OH; Dorian Maples from Fort
Wayne, IN; Sara Moore from State Line, IN.
Chris Bangtson’s seat. We have a lot to do during the
coming year and with a full Board, we should be able to
accomplish all that we set out to do.
One of our biggest projects in 2015 will be promoting
and implementing our new brand. Please check out
NAPGCM’s website and search “branding project” to
learn all about our name change and the implementation
of our new brand. And keep a watch for e-blasts from
both NAPGCM and our MW Chapter promoting our
new brand.
I am in the process of planning our Chapter Board
Retreat to be held in Chicago in late February. We will be
establishing our strategy for accomplishing tasks on our
2015 Strategic Plan.
One recap for 2014 I’d like to mention was our
successful and very educational Chapter Conference
in Excelsior, Kansas, October, 24-26, 2014. Because
we had a more intimate group of attendees, there was
a lot of opportunity to network and develop some
good relationships. I would like to thank not only the
Conference Committee for all of their hard work, but the
vendors and attendees as well.
I would also like to thank Amy Abrams from San Diego,
California, one of our National Board Members, for
attending the conference. We enjoyed sharing our Midwest
hospitality with her and in turn she shared with us some of
National’s accomplishments over the past year.
And congratulations also to our two re-elected board
members Judy Mange from St. Louis, MO and
Cheryl Hendrixson from Indianapolis, IN and to
Mary Pitsch from Sheboygan, WI for her re-election
as our Treasurer.
And, just a reminder to mark your calendars for the
NAPGCM Annual Conference in Denver, Colorado
April 29, 2015 through May 2, 2015, as well as our next
Midwest Conference in Chicago, Illinois October 23-24,
2015. Please note that we are changing the conference
format a little for 2015. We will be holding the conference
all day Friday and Saturday ending around 4:00 pm.
Finally, to round out our elections and open board
seats, I would like to thank Natalie Schneider from
Overland Park, KS for accepting a one year term, filling
All the best,
Debbie
Units On The Go!
4TH QUARTER UNIT REPORTS
The MW Chapter currently has 12 active units. Eight units held a total of 15 meetings in the fourth quarter;
4 units did not report meetings in this quarter. A total of 122 members and 22 guests attend these unit meetings.
Chicago
Programs and special projects include
Legal Planning with Dementia on
September 17, 2014 and Alzheimer’s
Disease: Diagnosis, Treatment and
Support on November 19, 2014.
The unit is also busy planning the
2015 Midwest NAPGCM Conference.
Cincinnati
PR activities include multiple contacts
with referral sources such at attorneys,
home health and durable medical
equipment providers. MW Chapter funds
were received for post cards to send end
of the year greetings.
Ann Sutton Burke was elected to the
Midwest Board and just completed
(2014) her position as President of
the Association of Professionals in
Aging – Cincinnati.
Unit members are very positive about
the branding project and looking forward
to the roll out next year.
Detroit
We had a Family Law Attorney speak on
DPOA, Guardianship and HIPPA.
Erica Saum co – chair has resigned
her position as co-chair of the
Detroit unit, due to a change in
her job responsibilities.
Illiana
The Illiana Unit, which is spread across
rural Indiana and Illinois, is now meeting
at various facilities across Indiana and
Illinois. This is a win-win for the facilities
which provide education about their
services, tours and refreshments and
the local GCM’s who can reinforce the
value of their services to the facilities
and their clients. Future plans include
educational programs for the public and
professionals hosted with the facilities.
Linda Brown of Family Care
Management is having much success
keeping chronically ill clients from
returning to the hospital. Unit members
Linda and Jackie Witges of Seimer Law
Firm, are enjoying partnering with the
Humana Cares Program.
One of the exciting aspects about our
Illiana Unit is that we have diversity.
We are blessed with a group of social
workers, nurses, counselors, organizers,
clergy, and one working within a law
firm. This makes for very interesting unit
meetings and cases studies.
Indiana
Scott Severns an elder law attorney
spoke with us about recent changes in
Indiana’s Medicaid program.
Association. Several members will
attend an ACMA program in December
on Observation Status. The Happy Hour
in November was enjoyed by all who
attended. Our December meeting was
a CEU presentation on Life Beyond
Retirement- the benefits of volunteer
programs. We also had a presentation
on a new Access and Functional Needs
Registry that was recently started in
the St. Louis area. The discussion on
Observation Status and the 2-Midnight
Rule continued.
The unit has begun working on a PR
program/project for 2015 to present a
movie screening of “Alive Inside”
For PR three press releases were sent out
to the media- there has been no response.
Congratulations to Dorian Maples &
Cheryl Hendrixson for being elected
to serve on the NAPGCM’s Midwest
Chapter Board! We know we will be
well represented.
All members now have instructions on
how to do a Google Alert- to continue
to send press releases and keep care
management in the forefront for the media.
Congratulations also to Gail Fifer, a
proud new first time grandmother to
Madeline Ann.
Member, Kate Moore, received her
master’s degree in Gerontology and will
begin working more in the field of care
management.
Kansas
The Kansas City Unit hosted the
MW Annual Conference. Unit member
Michala Gibson presented “Poly
Pharmacy with Elders” at the
Midwest Conference.
Future goals include growing the
unit membership and offering
educational programs.
St. Louis
Our October meeting was a CEU
presentation on DME Options for
the home and was held in the DME
showroom. In November we reviewed
the Chapter meeting for those present.
Discussion of the Observation Status
continues with a task force working
with the American Case Management
SE Wisconsin
PR activities include a reprint of our
member ad in our regional Senior
Resources Directories for 2015.
This is partially funded by the MW
Chapter and unit members. We are
developing our Advanced Clinical
Topics for 2015 and await the rollout
of Aging Life Care Services.
MIDWEST CHAPTER NAPGCM
UNIT LEADERS
Chicago: Julie Fohrman - Co-Chair
North Shore Geriatric Care Management – Highland Park, IL
847-780-4733 Julie@northshoregeriatric.com
Chicago: Kim Hand - Co-Chair
North Shore Senior Center - Northfield, IL
847-784-6061 khand@nssc.org
Cincinnati: Peggy Slade-Sowders
Living Well Senior Solutions - Cincinnati, OH
513-561-0222 pslade-sowders@erhinc.com
Cleveland: Jennifer Beach
Advocate for Elders - Rocky River, OH
216-406-3139 jbeach@advocate4elders.com
Detroit: Marcia Filek
Senior Care Solutions by Oakwood - MI
866-776-1869 filekm@oakwood.org
MARK YOUR CALENDARS
FOR THE NAPGCM
2015 MIDWEST CONFERENCE!
Friday, October 23 &
Saturday, October 24, 2015
Chicago, Illinois
“T he Aging
Well Tapestry…
Weaving the
Care Together”
October 23-24
Chicago, IL
TOPICS TO INCLUDE:
• Crisis Intervention
• Legal
• Advocacy
• Family
• Housing
• Financial
• Health and Disability
• Local Resources
FOR MORE INFORMATION, PLEASE CONTACT:
KIM HAND AT 847.784.6061 OR KHAND@NSSC.ORG
Illiana: Sara Moore
Illiana Care Solutions, LLC - State Line, IN
765-337-3995 saracares@hotmail.com
Indiana: Susan Wack
SW Professional Care Management - Carmel, IN
317-496-7062 susanwack@gmail.com
Iowa: Ann Ruckdaschell
Prairie Rose Care Management – North Liberty, IA
319-325-2847 ann@prairierosecare.com
Kansas City: Annice Davis White
The Caring Heart - Overland Park, KS
913-907-8666 thecaringheart@sbcglobal.net
Minneapolis: Kathleen Dempsey
Pathfinder Care Management / Rent A Daughter - Minneapolis, MN
612-729-9096 kathleen@pathfinder-scc.com
Omaha: Jan Hannasch
ElderLife Consultants - Omaha, NE
402-330-3079 janrn@cox.net
SE Wisconsin: Kari Klatt
Stowell Associates - Milwaukee, WI
414-963-2600 karik@caremanagedhomecare.com
St. Louis: Judy Mange
Aging Well - St. Louis, MO
314-962-9115 mangej@msn.com
NAPGCM STAFF
Julie Wagner
NAPGCM
P 520.881.8008 F 520.325.7925 Operations/Publications/Registrar
M-F 8:00 a.m. to 4:30 p.m., MST jwagner@napgcm.org ext 7007
3275 West Ina Rd Ste 130 Callie Daters, Marketing Consultant
Tucson, AZ 85741
Sarah Garcia,
Kaaren Boothroyd, Exec Director Membership/Database/Products
kboothroyd@napgcm.org ext 7001 sgarcia@napgcm.org ext 7003
Amanda Mizell, Technology/
Pam Carlson, Meeting Planner
Membership/Organizational Support
meetings@napgcm.org
amizell@napgcm.org ext 7005
520-270-1541
Final 2014 Election Results
Congratulations to the elected 2015 Officers and Board of Directors.
Continuing Officers
President
Debra Feldman (IL) (13-14) and (15-16)
Vice President
Annice Davis-White (KS) (14-15)
Treasurer
Mary Pitsch (WI) (15-16)
Board Members
Ann Burke (2015-16, OH)
Cheryl Hendrixson (2015-16, IN)
Secretary
Jennifer Beach (OH) (14-15)
Continuing Board Members Through 2015
Chris Bangtson (OH)
Judy Mange (2015-16, MO)
Kimberly Hand MS, CMC (IL)
Dorian Maples (2015-16, IN)
Kari Lee Klatt (WI)
Sara Moore (2015-16, IN)
Maria Miskovic (MO)
Thank you to all who participated in this year’s nomination and election process.
A special thank you also to our 2014 Nominating Committee:
Jan Welsh, Chair, Reva Felder and Jennifer Beach.
2015 MIDWEST CHAPTER GCM BOARD OF DIRECTORS
President (2012-2016): Debra Feldman MSW, LCSW, CMC
Debra Feldman & Associates - Buffalo Grove, IL
(847) 913-1700 • feldman.debra@comcast.net
Vice President (2014-2015): Annice Davis White MS, CMC, LACHA
The Caring Heart - Overland Park, KS
(913) 901-8666 • thecaringheart@sbcglobal.net
Secretary (2014-2015): Jennifer Beach BS, MA, LSW, C-SWCM
Advocate For Elders LLC - Rocky River, OH
(216) 406-3139 • jbeach@advocate4elders.com
Treasurer (2015-2016) Mary Pitsch MSW, CSW, CMC
Embrace Care Management LLC - Sheboygan, WI
(920) 451-6228 • Embrace_maryp@att.net
Board Members (2014-2015)
(2014-2015) Kimberly Hand MS, CMC
North Shore Senior Center - Northfield, IL
(847) 784-6061 • khand@nssc.org
(2014-2015) Kari Lee Klatt LCSW, RN, C-ASWCM
Stowell Associates - Milwaukee, WI
(414) 963-2600 • karik@caremanagedhomecare.com
(2014-2015) Maria Miskovic BSW, MSW, LCSW, C-ASWCM
Care Choice Care Management, LLC - High Ridge, MO
(636) 288-1764 • maria@carechoicestl.com
Board Members (2015-2016)
(2015-2016) Ann Burke MPA, BA, CMC
Your Experts in Aging - Cincinnati, OH
(513) 469-1188 • asuttonburke@jfscinti.org
(2015-2016) Cheryl Hendrixson BSN, RN, CMC
ASU Group/Age Navigation - Indianapolis, IN
(317) 879-1176 • chendrixson@agenavigation.com
(2015-2016) Judy Mange MBA, PT, CMC
Aging Well - Saint Louis, MO
(314) 962-9115 • mangej@msn.com
(2015-2016) Dorian Maples BA, RN, CMC
Dorian Maples & Associates - Fort Wayne, IN
(260) 918-1141 • Dorian@IndianaGeriatrics.com
CALLING ALL MEMBERS TO JOIN A
the WORD on ETHICS
ETHICS COMMITTEE
Judy Mange, Chair
Phyllis Brostoff — Sherry Kostman
The Midwest Chapter Ethics Committee remains available to
the membership. The committee’s goal is to offer the membership a place to discuss/brainstorm any ethical or business
practice dilemma which may be of concern to their practice.
Committee’s responses are based on the NAPGCM Code
of Ethics and Standards of Practice. These are available on
the web site (www.caremanager.org ) under the “About Care
Management” tab. From there you go to “Certification and
Professional Conduct” where you will find the Code of Ethics
and Standards of Practice. These are great to refer to when
you have a question.
Most recently, a member contacted the committee for guidance concerning an issue where the care being provided to
the client by the facility was felt to be unethical.
If you have any questions where you think that the committee can
help, please contact someone on the Chapter Ethics Committee.
Peer Case Teleconferences
Sign up now for an
NAPGCM Telephonic
Peer Case Conference!
They are part of your
member benefit package
and are free to active
members. These toll-free
conference calls challenge
us to approach our unique
day-to-day Care Management
activities in creative new
ways and meet NACCM
certification requirement for
consultation/supervision too.
Advance registration
is required. Watch for
monthly e-blasts about
how to take part.
2014 PEER CASE
TELECONFERENCE SCHEDULE
February 18, 2015 — 4 PM CT / 5 PM ET
March 18, 2015 — 4 PM CT / 5 PM ET
April 15, 2015 — 4 PM CT / 5 PM ET
May 20, 2015 — 4 PM CT / 5 PM ET
June 17, 2015 — 4 PM CT / 5 PM ET
July 15, 2015 — 4 PM CT / 5 PM ET
August 19, 2015 — 4 PM CT / 5 PM ET
September 16, 2015 — 4 PM CT / 5 PM ET
October 21, 2015 — 4 PM CT / 5 PM ET
November 18, 2015 — 4 PM CT / 5 PM ET
December 16, 2015 — 4 PM CT / 5 PM ET
MIDWEST CHAPTER COMMITTEE!
Committees are forming now and we need
RSVP or Send Questions to:
your talents in order for our chapter to thrive.
Annice Davis White, MS, CMC, LACHA
913-901-8666 thecaringheart@sbcglobal.net
Please consider joining the Membership,
Mentoring or Newsletter Committee.
Contact a Board Member today.
Katherine Matthews PT, CMC
314-303-8211 journeysinaging@sbcglobal.net
2015 Midwest Members On
National Board And Committees
NAPGCM National Board Members
Peer Review Committee:
Jan Welsh, MS, LPC, CMC, CRC
from Cincinnati, OH
Phyllis Mensh Brostoff, CISW, CMC
from Milwaukee, WI
Annice Davis White, MS, CMC, LACHA
from Overland Park, KS
Judy Mange, MBA, PT, CMC
from St. Louis, MO
Alumni Leadership Committee:
Mirian Oliensis-Torres, MSW, LCSW, CASWCM
from Milwaukee, WI
Kimberly Hand, MS, CMC
from Northfield, IL
Annice Davis White, MS, CMC, LACHA
from Overland Park, KS
June Ninnemann, MSW, LCSW, CASWCM
from Chicago, IL
Public Policy Committee:
Educational Alliance Committee:
Joan Brogdon, MA, LCSW, CCM
from Chicago, IL
Susan Wack, MSW, LCSW, CASWCM
from Carmel, IN
Public Relations Committee:
Education Committee:
Debra Feldman, MSW, LCSW, CMC
from Buffalo Grove, IL
Vicki Karlovich, BS, LPN, CMC
from Springfield, MO
Publications:
Judy Mange, MBA, PT, CMC
from St. Louis, MO
Phyllis Mensh Brostoff, CISW, CMC
from Milwaukee, WI
Membership Forum:
Research and Development:
Marianne Ewigm MSW, ACSW, CASWCM
from Milwaukee, Wi
Phyllis Mensh Brostoff, CISW, CMC
from Milwaukee, WI
Cheryl A. Hendrickson, BSN, RN, CMC
from Indianapolis, IN
Standards Committee:
Mirian Oliensis-Torres, MSW, LCSW, CASWCM
from Milwaukee, WI
Webinar Subcommittee:
Jan Welsh, MS, LPC, CMC, CRC
from Cincinnati, OH
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Welcome
New
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Members!
Anthony Rizzato
Lincolnshire, IL
Tiffany Webster
A+ Aging Advantage
St. Louis, MO
WORDS OF WISDOM & HUMOR
“Too many people, when they get old,
think that they have to live by the calendar.”
John Glenn
“How old would you be if you didn’t know how old you was*?”
Satchel Paige
“Nature gives you the face you have at twenty;
it is up to you to merit the face you have at fifty.”
Coco Chanel
“I have reached an age when,
if someone tells me to wear socks, I don’t have to.”
Albert Einstein
“By the time you’re eighty years old you’ve learned everything.
You only have to remember it.”
George Burns
“At age 20, we worry about what others think of us. At age 40,
we don’t care what they think of us. At age 60, we discover they
haven’t been thinking of us at all.”
Ann Landers
NAPGCM
2015
MIDWEST
CONFERENCE!
October 23 &24
Chicago, Illinois