Maastricht Academy of Music in a nutshell

Maastricht
Academy of Music
in a nutshell
Welcome at the
Maastricht
Academy of Music
Preface
1
Dear student,
Welcome at the Maastricht Academy of
Music. The practical information in this
guide will help you to find your way in your
studies and the surroundings. Various
matters will be discussed more extensively
during the introduction programme in
the first week of the academic year. After
this week, you will know more about the
academy, your fellow students, and cultural
life in the city and surrounding area, before
starting your studies.
The Maastricht Academy of Music currently
has around 500 students with over 30 different nationalities. The academy has three
degree programmes: Classical Music, Jazz,
and Music in Education. The Maastricht
Academy of Music offers both Bachelor’s
and Master’s degree programmes. With the
Arts Faculty of Zuyd University of Applied
Sciences, Maastricht attracts large numbers
of art students, artists and performers from
the Netherlands and abroad.
The Maastricht Academy of Music is an
internationally oriented conservatoire, and
part of Zuyd University of Applied Sciences.
It is located in the heart of Europe, just a
stone’s throw from Belgium, Luxemburg,
Germany and France. This international
location gives students countless
opportunities to gain experience at major
performance venues in the Netherlands and
abroad.
We hope you will have a great time here
as a student, with lots of experience
performing at the wide range of venues in
Maastricht, the Euregion and beyond.
With kind regards,
on behalf of the entire team at the
Maastricht Academy of Music,
Jan Rademakers, Dean
Table of contents
3
1 Studying at the Maastricht
Academy of Music
Arriving in the Netherlands 5
Programme structure, rules and
procedures 5
Regulations 5
Payment of Tuition Fees 5
Enrolment 6
Student Card 6
Paying with the Card 6
Damaged Card 7
Classrooms and Rehearsal Spaces 7
Computers 7
Zuyd e-mail and Blackboard 8
English requirements and lessons 9
Instruments on loan 10
Pigeonholes 10
Library 10
Studio 10
4 Financial Support
Zuyd Excellence Scholarship 27
International Office 27
Mobility Fund 27
Contribution Masterclasses for
Master’s Students 28
Erasmus Scholarship 28
CM Foundation 28
Other Funds 28
Discounts on Concert Tickets 29
2 Academic Affairs and Examinations Office
Academic Affairs (student
administration) 13
Examinations Office 13
3 Programme Structure
Bachelor of Music 17
Admission to Master’s programme 22
Master of Music 22
Starting Points for Successful Studies 22
Examination Board 22
Exemptions 23
Student Career Consultants 23
Confidential Adviser / Sexual Harassment 24
Communication and Marketing 24
Social Media 24
5 Booking Agency 31
6 Life in the Netherlands
Getting here 33
Bikes 34
Getting Around 34
Municipal Registration/BSN 35
DigiD 35
Finding somewhere to live 36
Insurance, Healthcare, and Emergencies 36
Financial Help 37
Groceries 37
Eating out 38
Lazy day eating 38
Maastricht Music 38
Getting furniture 38
Getting rid of stuff 38
Finding a Job 39
Useful links 39
House Rules 42
Frequently Asked Questions 44
1
Studying at the
Maastricht
Academy of Music
Studying at the Maastricht Academy of Music
5
This chapter contains information about the
most important practical matters at the academy,
such as booking rooms for lessons and study,
using your student card, student guidance,
use of facilities, the library and the studio.
The starting point is that you are personally
responsible for the course of your studies,
and you are the one who takes the initiative
if necessary. The academy staff – lecturers,
heads of department, Academic Affairs, the
Examinations Office, the student career
consultant and student counsellor – answer
questions, offer advice, help, and contribute
thoughts and ideas. The main subject
lecturer and head of department and/or
student career consultant are your first
point of contact. If any circumstances arise
that may lead to a delay in your studies
(illness/injury, special personal circumstances or problems), please contact the
student career consultant and/or the
student counsellor at an early stage.
Arriving in the Netherlands
If you have come from another country
and are moving to the Netherlands, there
is a lot you need to arrange, like finding a
room, applying for a visa, medical care etc.
In the chapter Life in the Netherlands, you
will find more information about transport, applying for a Citizen Service Number
(Dutch: BSN), looking for accommodation,
medical care, supermarkets etc. the website
mymaastricht.com has been developed
by Zuyd University of Applied Sciences,
Maastricht University and the Municipality
of Maastricht to give you extra help with
these matters.
Programme structure, rules and
procedures
During your studies at the Maastricht
Academy of Music (Dutch: Conservatorium
Maastricht, CM), it is important to know the
structure of your degree programme, what
the rules are, how you can obtain information, and who you can contact if you have
any questions or problems.
Regulations
The description below is intended to
give you general information. You will
find more information on the website
conservatoriummaastricht.nl /
maastrichtacademyofmusic.com
and on Blackboard (blackboard.zuyd.nl).
The official information about the degree
programme is set out in the Education and
Examination Regulations (EER), which can
be found on Blackboard. You are expected
to check your Zuyd e-mail address at least
once a week, so you will stay informed of
all matters concerning the Academy.
Payment of Tuition Fees
The tuition fees are set by the government
every year. On the website, you will find a
step-by-step plan that you can follow to
find out how much you will have to pay in
your situation: international.zuyd.nl/
studying/registration-and-enrolment/
tuition-fees.
Studying at the Maastricht Academy of Music
6
Enrolment
A lot needs to be arranged to enrol successfully. Sometimes things go wrong.
In this case, you can contact the Enrolment
Office: enrolmentoffice@zuyd.nl (ENG)
bureauinschrijving@zuyd.nl (NL).
For more information, please go to:
> international.zuyd.nl/studying/
registration-and-enrolment/tuition-fees
> www.zuydnet.nl/en/study/enrolmentand-finance/tuition-fee
> www.zuydnet.nl/en/study/enrolmentand-finance/re-enrolment
Student Card
Once your enrolment is complete, you will
be issued with a student card. This will be
sent to your home address, unless you have
entered an address abroad in Studielink.
In that case, you will get an invitation to
pick up your card at reception in the main
building, Bonnefantenstraat 15, Maastricht
(for Classical Music students) or at reception in the annex, Fr. Romanusweg 90,
Maastricht (for Jazz and Music in Education
students). This student card is primarily a
pass that grants you access to the Academy
building. You ALWAYS need your student
card if you want a room, or if you have an
exam, so make sure you have it with you at
all times. Without your student card, you
cannot use the rooms to study.
For more information:
www.zuydnet.nl/en/study/enrolment-andfinance/student-id-card.
Student Card
Paying with the Card
You can also use the card to pay for copying
and printing at the Academy. You cannot
use it to get coffee, tea or soft drinks from
the machine. Before you can use it to pay,
you need to put money on your student card
(‘buy prepaid credit’). You can (re)-charge
your student card online on print zuyd.nl.
A manual is available on www.zuydnet.nl/
en/about-zuyd/facilities/printing-scanningand-copying in case you need help.
Make sure you have enough credit on your
card, or your purchase will be refused.
Before you can print, scan or copy, you need
to connect your card to the network once.
This is done as follows:
• Move your card across the card reader of
your multifunctional printer of choice.
In the main building, Bonnefantenstraat 15,
the printer can be found near the administration office. In the annex, Franciscus
Romanusweg 90, it is located in the
computer room on the ground floor.
• The display will show the following text:
card unknown (Dutch: kaart niet bekend).
• Fill in your Zuyd username in the box
‘user ID’ (gebruikers-id).
• Fill in your Zuyd password in the box
‘password’ (wachtwoord).
Studying at the Maastricht Academy of Music
7
NB: This card CANNOT be used for the
coffee/tea/snack machines. You can buy a
Sodexo card for these, or pay in cash.
• Combo rooms (1, 2, 3, 4, 6 and 7) and the
other classrooms can be booked up to
8 days in advance, in the appropriate
booking folder (reception). These
bookings can only be made for study
purposes. Musical activities not directly
related to your studies (your ‘own’ band,
ensemble, or lessons for ‘externals’) must
take place somewhere else. This is due
to a shortage of rooms.
• Because of this shortage of rooms, five
digital pianos have been placed on the
first floor. These can be used without
booking. You will need your own headphones and, if applicable, a ‘mini-jack in
> large jack out’ adapter plug.
Damaged Card
Please look after your card and make sure
you have it with you at all times. If your card
is damaged, you will have to buy a new one
from Zuyd University of Applied Sciences for
€10. To apply for a new card, please send an
e-mail to enrolmentoffice@zuyd.nl.
Classrooms and Rehearsal Spaces
In order to book a room, you need to register and hand in your student card in time.
You can book a room for a maximum of two
hours at a time. You will get your student
card back when you return the key. It is
not permitted to leave the room without
handing in the key. Signing in is done on
the form in the appropriate folder. No food/
drink is allowed in any of the rooms, nothing
must be placed on the grand pianos and the
rooms must be left neat and tidy.
Rules for booking study spaces in the main
­building:
• If you want to book the Willem Hijstek
Hall or Matty Niel Hall, you can apply for
this (in time) in advance at reception.
• All other rooms can only be booked on
the day.
Rules for booking study spaces in the annex:
• The Wyck concert Hall (also practice
room) can only be booked in consultation
with the reception staff, Jacqueline Vink,
Sigrid Paans or Marc Rutten. Students
are not allowed to act on their own initiative as far as this is concerned.
Computers
There are computers that students and
lecturers can log on to on the third floor
of the main building and the first floor of
the annex. You can use these for your
Zuydmail, Blackboard and, for example,
to print files. If you have any questions,
problems and/or complaints about com­
puters, computer accounts, or the internet,
contact the helpdesk: +31 (0)6 34 38 12 54,
e-mail: ict-servicedesk.conservatorium@
zuyd.nl. In order to use the wireless
network on your laptop, you need to
connect to the (secure) Zuyd network.
Go to notebook.zuyd.nl to read the user
guide for your operating system.
Unfortunately, these user guides are not
available in English.
Studying at the Maastricht Academy of Music
8
Zuyd e-mail and Blackboard
Once your registration is complete, you
will be assigned a Zuyd e-mail address. You
need to check this e-mail address at least
once a week, so you will stay informed of all
matters concerning the Academy of Music.
All e-mails from the Academy are only sent
to the Zuyd addresses of students and staff.
Blackboard
Blackboard is Zuyd’s electronic learning
environment. It contains online information
and lesson materials for the various courses.
Blackboard provides students of the
Academy of Music with information about
courses, timetables, exercises and exams:
blackboard.zuyd.nl. Log in using your Zuyd
username and password. Choose the Dutch
or English version. You can log in to this
internet-based learning environment from
any computer in the world, and look for the
specific information you need. On the home
page, you will find ‘my courses’ in the menu.
Select the course ‘conservatorium maastricht’. If you cannot see this course, please
send an e-mail to one of the lecturers of
the course ‘Music as a profession’
sander.ruijters@zuyd.nl,
bart.verhagen@zuyd.nl or to
ict-servicedesk.conservatorium@zuyd.nl.
They will register you.
Username: studentnumberlastname
Password: your password
Login
Studielink has sent an e-mail to your private
email account with the credentials (username and password) for access to the computers in our Academy. From now on you
will have to use the credentials which have
been sent to you. The only time you need
to use your Studielink credentials is e.g.
to change your home address or, next year,
to sign in for the second year.
E-mail
Within the Academy buildings, you can
use the ‘Outlook’ icon on the desktop of
the computers. When working from home,
please use: mail.zuyd.nl.
Log off
If you use e-mail (Outlook) or Blackboard,
make sure that you log off after working
with these programs. If you do not, other
students may be able to work within your
account. You are personally responsible for
the use of your account. Second, third and
fourth-year students need to download
their timetable from Blackboard.
(Conservatorium Maastricht > General
information > Timetable).
Setting up Wi-Fi In order to use the Zuyd wireless internet
network (Wi-Fi), select the network
‘Hogeschool Zuyd’. Next, enter your Zuyd
user name and your Zuyd password. Then
accept the certificate in order to conclude
the registration to the Zuyd wireless network.
Studying at the Maastricht Academy of Music
9
Synchronisation of mobile devices with
Zuyd email:
Setting up Outlook on your mobile telephone is quite simple, but actions may need
to be taken in a different order depending
on the brand and type of phone. Irrespective of the order of the actions, you only
need to enter your Zuyd e-mail address
and your Zuyd password. You also need to
indicate that you want to use an Outlook
Microsoft Exchange server.
If you want to connect your Android, iPhone
(and iPad) or Nokia phone to your Zuyd
e-mail box, you will have to complete the
following steps:
• If you have a previous Zuyd e-mail
account that refers to our old e-mail
servers on your phone, remove the
account.
• Then add a new e-mail account (check
manual of your own phone).
• Choose Exchange ActiveSync or
Exchange
• Enter your full e-mail address and your
password.
• Sometimes you also need to specify a
user name, please enter your full e-mail
address here as well.
• In your Nokia phone, you also need to
enter the e-mail server: mail.zuyd.nl.
Osiris student
You can view your study results in Osiris:
osiris.zuyd.nl.
Zuydnet
The Maastricht Academy of Music is an
academy of the Faculty of Arts of Zuyd
University of Applied Sciences. For more
information about the Zuyd University
go to: www.zuydnet.nl and choose
‘international’.
surfspot.nl
On this website, students can order
hardware and software at a discount.
Help
You will find more information about the
ICT facilities on Blackboard (Conservatorium
Maastricht > General information > Digital
communication, help and support).
For ICT assistance, contact Hugo Fredrix by
e-mail on ict-servicedesk.conservatorium@
zuyd.nl, or during his consultation hours
(see the whiteboard in the hall).
English requirements and lessons
International students must have a level
of English which is at least equal to or
compatible with a score of 6.0 in an IELTStest in order to be admitted to a Bachelor
of Music programme. For more information
see: ielts.org. Students from non-EU/EEA
countries where English is not the official
language have to attend a language course
offered by the Academy of Music. This
course starts with a test, to assess the level.
The course prepares students for an English
exam in May of the first year of study.
Students who fail will not be allowed to
continue their studies. Students who have
submitted an IELTS or comparable certificate before the entrance examination are
exempt from the language test and course.
Other students can also attend the English
course for free, if there are places available.
Teacher: Anita Cooke, anita.cooke@zuyd.nl.
Studying at the Maastricht Academy of Music
10
Instruments on loan
The Academy has various instruments
available on loan for students enrolled at
the Maastricht Academy of Music. These
instruments are intended primarily for
‘in-school’ activities (projects etc.). If you
want to use one of the instruments elsewhere, for example to do an audition or
practice at home, you need to discuss this
with your main subject lecturer and ask
for his/her permission. Students need to
arrange their own insurance for these
instruments and complete a lending form.
> Classical Music: claudia.alsdorf@zuyd.nl
> Jazz: sigrid.paans@zuyd.nl
> Music in Education: marc.rutten@zuyd.nl
Your student card is also your library card.
You still need to register with the library.
Lending is free of charge for students and
staff of Zuyd University of Applied Sciences.
Pigeonholes
Most messages from the Academy of Music
and Zuyd University are sent to your Zuyd
e-mail address. In addition, each student
has his/her own personal pigeonhole
(≈letter box) (for Classical Music students,
these are located on the second floor of the
main building; in the annex they are on the
ground floor). These are used to distribute
timetables, exam results and other mail.
Library
The library is located on the third floor of
the main building. For Music in Education,
there is a library in the annex. Membership
of the library is open to students, lecturers
and staff of the Arts Faculty. The library
contains reference works, books on music,
sheet music, orchestral materials and
magazines.
> Telephone +31 (0)43 346 63 42
> bibliotheek.conservatorium@zuyd.nl
>Opening times: Monday to Friday
from 09:00-12:00 and from 13:00-16:30
Digital library
The library facilities can be consulted
irrespective of place or time through the
library website.
The website bibliotheek.zuyd.nl offers:
• Information files: incl. databases, internet
sources, magazines, online dictionaries.
• Access to the Zuyd library catalogue and
the main external library catalogues in
the Netherlands and abroad.
• Online services, such as reservations and
renewals.
• Information about the library: address
details, opening times, lending information.
Studio
The Maastricht Academy of Music has its
own professional studio facility for CD/DVD
recordings, to be used for classical music
as well as jazz and pop. This digital studio
is located next to the main building and
equipped with high-quality equipment
and microphones, and uses a Digidesign
Protools 11 hard-disk recorder, combined
with a 32-fader DControl mixing console.
This is a worldwide standard set-up, and it
offers students the opportunity to gain
experience in a high-end studio environment. There is a direct audio link between
the studio and the concert hall for live
recordings. studio.conservatorium@zuyd.nl.
Studying at the Maastricht Academy of Music
Studio
Willem Hijstek Hall
11
2
Academic Affairs
and Examinations
Office
Academic Affairs and Examinations Office
13
In this chapter, you will find information about
Academic Affairs (student administration) and
the Examinations Office, with explanations
about how to register for tests and resits.
Examinations Office
The Examinations Office schedules all
entrance examinations and part of the
interim and final examinations. If you have
any questions about registering for examinations, please contact Ingrid Broos
(Bachelor) and Jo Peeters (Masters) via:
examenbureau.conservatorium.@zuyd.nl.
Academic Affairs (student administration)
The Academic Affairs office for Classical
Music is located on the ground floor of
the main building and is open on Monday
to Friday from 13:00-15:00. The contact
person is Nadine Walstock:
bo.conservatoriummaastricht@zuyd.nl.
The Academic Affairs office for Jazz and
Music in Education is located in the main
building and the annex and is available
on Monday (main building from 13-17h),
Wednesday (main building from 9-13h,
annex from 13-17h) and Friday (annex, from
9-17h). The contact person is Ingrid Broos:
bo.conservatoriummaastricht@zuyd.nl.
The members of staff can draw up various
official documents and certificates for you
on request.
They cannot help you with matters related
to the payment of tuition fees. For these
matters, you should contact the Student
Administration Office of Zuyd University of
Applied Sciences.
> For questions about tuition fees:
+31 (0)88 989 30 39
collegegeld@zuyd.nl
> For questions about (Studielink)
enrolment, contact the Enrolment Office:
+31 (0)88 989 30 39
enrolmentoffice@zuyd.nl
Annual Schedule/Assessment Schedule
The assessment schedule has been integrated in the annual schedule. There are
separate annual and assessment schedules
for Music in Education, Bachelor of Music
Jazz, Bachelor of Music Classical and Master
of Music. The annual/assessment schedule
is sent to all new students by e-mail and can
be found on Blackboard: In the menu on the
left-hand side, find your programme (e.g.
Bachelor of Music Jazz, then select General
information, Annual Schedule).
The assessment schedule states most of
the tests of the year. In the annual/assessment schedule, you can see in which week
of the year the test is held. Exact dates and
times will be provided by the lecturer or the
Examinations Office. For some tests, the
assessment schedule also states dates and
times. It also states dates when projects/
papers have to be handed in. If you miss the
submission deadline, you will fail the
assessment.
Academic Affairs and Examinations Office
14
Registering for Exams and Resits
Resit Regulations
The assessment schedule also includes
the resits/reassessments. Resits for the
Bachelor’s programme are held in one of
the 3 reassessment weeks: at the end of
February, end of June or end of August.
Reassessments for the Master’s programme
are partly stated in the annual schedule,
but some are also offered as and when
necessary. For each test, only 1 resit can be
taken per academic year. The assessment
schedule states when resits are held for
each test. Students who are absent during
a test or resit are considered to have failed
the test. If the student fails both the first
assessment opportunity and the resit, he
or she is not entitled to a resit in the same
academic year. The first opportunity to take
the test again is during the regular test in
the subsequent academic year.
Bachelor
Students do not need to register
for their first assessment opportunity
(the regular test), with the exception of the
chamber music examinations. Students
who have to take an exam again are obliged
to register for each resit. You can register
by completing the application form for
re-examination and sending it to the
Examinations Office:
examenbureau.conservatorium@zuyd.nl.
You will find this on Blackboard
in the folder ‘general information,
examination office’.
Master
Master’s students do not need to register
for regular tests. If you have
missed or failed a test, you should contact
Jo Peeters: jo.peeters@zuyd.nl.
>
For each test, only 1 resit can be
taken per academic year.
Academic Affairs and Examinations Office
Bonnefantenstraat 15 (main building)
Franciscus Romanusweg 90 (annex)
15
3
Programme
Structure
Programme Structure
17
A detailed description of the entire programme
can be found in the Education and Examination
Regulations (EER) on Blackboard. Below, you
will find a brief summary.
At the end of the academic year, you will
take the first-year examination in your main
subject before a panel consisting of your
main subject lecturer and other lecturers
from your department/section. The panel
will decide whether you can move on to the
second year, as far as your main subject is
concerned. After this examination, you will
be handed a report stating the result.
Once you have concluded all first-year
subjects, you have obtained all sixty credits
(ECs) for the first year and you will receive
your first-year certificate (propedeuse).
That means you can continue your studies
at the Maastricht Academy of Music and
you are admitted to the main phase of the
programme.
Bachelor of Music
First year of the Bachelor’s programme
(Dutch: ‘propedeuse’)
On your timetable, you will only find the
group lessons. To arrange individual
lessons, you should contact the lecturer
yourself (all the lecturers’ e-mail addresses
can be found on the website:
maastrichtacademyofmusic.com).
Please do so before the first week of
lessons. Certain rules apply to taking and
concluding subjects. Projects, such as
orchestra, opera, and choir, have an
attendance requirement of 100%.
Other programme components require
80% attendance or have no attendance
requirement. You will find detailed information about all programme components,
including their assessment and attendance
requirement, in the Education and Examination Regulations. If you do not meet the
attendance requirement of 80% or 100%,
you will fail the course. The Basic Repertoire course consists solely of independent
study and is concluded with an examination. For that reason you will not find it on
your timetable, but it still is a compulsory
subject.
Binding Recommendation
Based on your study results in the first-year
phase, you may not be considered suitable
for the programme. In that case, the
Academy can issue a rejection for the firstyear phase at the end of the first academic
year of enrolment, the so-called Negative
Binding Recommendation (Dutch: BSA).
That means you cannot continue your
studies at the Maastricht Academy of
Music. You will receive a negative recommendation at the end of year 1 if you fail to
meet (one of) the following performance
requirements:
• The main subject is sufficient;
• You have obtained at least half of the
total number of ECs for the category
‘Music Theory’ of the first year of study;
• You meet the English language
requirements.
Programme Structure
18
Before you are issued a negative binding
recommendation, you will always receive
a warning in good time to enable you to
improve your study results. After receiving
a warning, it is important to discuss this
extensively with your study consultant and
main subject lecturer.
This diagram shows exactly when you will
be issued a binding recommendation and
when you will or will not be admitted to the
main phase (year 2).
→
If you have not obtained the 60 ECs of the
first-year phase at the end of the first year
of study, you can still move on to the second
year, as long as you meet the performance
requirements above. In that case, you
may still receive a negative binding recommendation at the end of the second year
of study.
>
Before you are issued a negative binding
recommendation, you will always receive a
warning in good time to enable you to
improve your study results.
19
Programme Structure
End of Year 1
Failed main
subject
60ECs =
passed everything
Passed main
subject AND at
least half of all
ECs for Music
Theory AND
met language
requirements
↓
↓
↓
To Year 2 with
Propedeuse
certificate =
main phase
To Year 2 without
Propedeuse
certificate =
extended firstyear phase.
Catch up with
components of
Year 1
Negative binding
recommendation
(BSA): end of
studies
Passed main
subject BUT less
than half of all ECs
for Music Theory
AND/OR not met
language
requirements
(except in special
circumstances)
↓
End of Year 2
↓
↓
60 ECs for Year 1
<60 ECs for Year 1
↓
↓
Obtained
Propedeuse
certificate:
main phase
Negative binding
recommendation
(BSA): end of
studies
(except in special
circumstances)
Programme Structure
20
Second Year Bachelor
When you receive your timetable, check
immediately whether all the subjects are
stated on the timetable correctly.
If you have any questions, doubts or you
spot irregularities, please contact the
timetabler and/or student career consultant
(contact details can be found further
down). Scheduling your subjects works the
same way as in the first-year phase. In the
second year of study, you choose a minor.
The Academy offers the choice between
the Advanced Teaching Skills course and
‘free space’ to be filled by the student.
The free space may also be used to take
external minors. For more information,
see ‘minors’ on Blackboard. If you have not
completed the first-year phase (propedeuse)
at the end of the second year of study, you
can expect to receive a negative binding
recommendation.
Third Year Bachelor
At the end of the third year of study, you
must have obtained all the ECs of the
second year in order to be admitted to the
graduation phase in year 4. Students who
have not managed to do so will receive
extra guidance, but will not have any main
subject lessons until they have caught up.
Contact the student career consultant in
the course of the 3rd year of study to
discuss your progress.
This diagram shows the process from the
end of year three to the final examination.
→
Fourth year Bachelor
The fourth year is the year of the final
examination. You will no longer have music
theory subjects, so you can focus completely
on your main subject and ensemble playing.
The practical final examination (main
subject) is only scheduled when all the ECs
of the second and third year (except the
minor) have been concluded and recorded,
no later than on 1 February of the final
examination year. The last opportunity to
resit examinations for subjects of year 3 is in
December, see the assessment schedule.
If the final examination cannot be scheduled
in time, you will have to enrol again for the
following academic year and pay the tuition
fee for the period of enrolment. See the
diagram on the right.
21
Programme Structure
End of Year 3
Obtained all 60ECs
for Year 2
Obtained <60 ECs
for Year 2
↓
↓
To Year 4
Obtained all
60 ECs for Year 2:
Start main subject
lessons
No main subject
lessons in Year
4: catch-up
programme
←
↓
1 February in Year 4
↓
↓
Obtained
all 42 ECs for
MAJOR Year 3
Obtained
<42ECs for MAJOR
Year 3
↓
↓
Final Examination
in May/June
Resits in
accordance with
assessment
schedule
Resits in
accordance with
assessment
schedule
↓
No
ECs
obtained in
June?
Yes
↓
Cycle starts again:
Year 5 = Year 4
No
ECs
obtained in
August?
Yes
Final Examination
in October
Final Examination
in August
Programme Structure
22
Admission to Master’s programme
If you want to move on to the Master’s
programme, you must complete the personal
development plan, which you can download
from the website, on 1 May at the latest.
The final examination of the Bachelor’s
programme also serves as the entrance
examination for the Master’s programme.
Please bear in mind that you can only start
the Master’s programme once you have
obtained your Bachelor’s degree.
Starting Points for Successful Studies
• prevent delays and dropping out: attend
all your lessons;
• in the event of absence: notify your
teachers in time;
• in the event of problems or delays:
contact the student career consultant in
time;
• if you have been assigned to ensembles
or projects, make sure you come to the
rehearsals on time and well-prepared;
if you cannot attend due to illness or
circumstances beyond your control,
notify the project organisers:
> Classical Music: claudia.alsdorf@zuyd.nl
> Jazz: sigrid.paans@zuyd.nl
and project leaders (e.g. conductor/
combo teacher) of this immediately.
Master of Music
First year Master
In addition to your main subject, the first
year of the Master of Music comprises the
programme components Cultural Entrepreneurship and Music Philosophy. You will also
start your research and work on a portfolio.
At the end of the first year, you must have
an approved portfolio and research plan
in order to be admitted to the graduation
phase of the main subject. Students who
fail to meet this requirement will not have
any main subject lessons until they have
caught up.
Second year Master
In the second year of the Master of Music
programme, you will write the research
report and present your research to a panel.
Once your research has been concluded,
you can conclude the main subject with the
final recital.
Examination Board
The Examination Board is responsible for
the organisation and coordination of
assessments and examinations. You can
turn to the Board if you have any complaints
about testing or assessment, or if you want
to take an external minor. You can also
contact the Board to request exemptions,
and for questions about impairments, chronic
illnesses, or practising top-level sports:
examencommissie.conservatorium@zuyd.nl.
Exemptions
If you have already completed (part of) a
music degree programme, you can request
exemptions for subjects you have concluded.
In this case, please download the exemption
request form from the website and
complete it. For more information
or assistance, please contact
Josien Mennen, Head of Academic Affairs
josien.mennen@zuyd.nl.
Programme Structure
23
The Examination Board will decide.
Download the ‘exemption request form’
using the link below:
conservatoriummaastricht.nl/nl/
algemene-informatie/toelating-enaanmelding/vrijstellingen-enstudiecombinaties.aspx
Music in Education
Marc Rutten, Head of the Music in
Education programme
marc.rutten@zuyd.nl / +31 (0)43 346 62 64
Student ambassadors
You will be assigned to a student ambas­
sador, who will be there for you to answer
any type of questions, related from study
to living in Maastricht. If you have not find
out yet who is your student ambassador,
please contact Tamara Jongerden:
tamara.jongerden@zuyd.nl or
+31 (0)6 29 22 06 69. You will be automatically
assigned to one of the student ambassadors.
Please try to solve your problems with the
help of the student ambassador first.
Student Career Consultants
If any circumstances arise that may lead to
delays in your studies (illness/injury, special
personal circumstances or problems),
contact the student career consultant and/
or the student counsellor at an early stage.
Contact details student consultants
and counsellor
Bachelor Classical Music
Adrie Bisschop
adrie.bisschop@zuyd.nl
+31 (0)43 361 66 55 / +31 (0)6 48 59 28 13
Bachelor Jazz
Frans Gulikers
frans.gulikers@zuyd.nl
consultation hour: Wednesday morning,
annex
Masters Classical Music and Jazz
Each Master’s student is assigned a coach
who guides the student in his/her research
and personal development.
For more information:
Jo Peeters: jo.peeters@zuyd.nl
+31 (0)43 346 63 48.
Student Counsellor
The student counsellor informs and guides
students in both practical and personal
matters related to their study circumstances
and being a student. Practical matters
include laws and regulations (e.g. enrolment
and deregistration, negative binding recommendation, residence permits, insurance),
student finance and other financial matters,
and your legal position as a student. You
can also contact the student counsellor to
discuss personal questions and problems,
such as injuries or illness, psychological
problems, family circumstances, a lack of
motivation or other personal problems
that may lead to a delay in your studies.
In consultation with the student counsellor,
possible solutions are sought. All conversations with the student counsellor are confidential and personal information is handled
with care. Generally speaking, the following
applies: the sooner you drop by, the sooner
you can get advice. The student counsellor
is also the contact person for foreign
students and students with an impairment.
Gerard Bergers: gerard.bergers@zuyd.nl
+31 (0)43 346 66 66 (consultation hour:
Wednesday morning, main building).
Programme Structure
24
Confidential Adviser / Sexual Harassment
If you want to report undesirable behaviour,
you can turn to the confidential adviser.
For the Maastricht Academy of Music, this is
Ida Kemp: ida.kemp@zuyd.nl.
Social Media
Apart from on the website
maastrichtacademyofmusic.com, you can
also find a lot of information on the social
media channels of the Maastricht
Academy of Music: the Maastricht Academy
of Music has a Facebook page with regular
posts. Like us on Facebook to receive news
about upcoming concerts, photos,
films and vacancies:
facebook.com/conservatoriummaastricht
Communication and Marketing
All study information, news and important
announcements are published on the
website, Blackboard, Zuydnet, digital
screens and newsletters. If you have any
questions about e.g. a concert, creating and
putting up posters, announcing winners or
other notifications that may be interesting
for the Academy, please contact the
Marketing & Communication department:
communicatie.conservatorium@zuyd.nl
or make an appointment with
Marije Geenevasen, Communications
Adviser: marije.geenevasen@zuyd.nl.
Also check the Maastricht Academy of
Music YouTube channel regularly for
impressions of projects, concerts and
trailers: youtube.com/channel/
UCVFFD6r7eY2Ar4kRWNpSJMg.
>
All study information, news and important
announcements are published on the
website, Blackboard, Zuydnet, digital screens
and newsletters.
Programme Structure
25
Jazz Night
Night of the Classical Music (Nacht van de Klassieke Muziek)
4
Financial Support
Financial Support
27
Zuyd Excellence Scholarship
Non-EU students may be eligible for a
Zuyd Excellence Scholarship (Knowledge
Scholarship) worth up to €3,600. For more
information, please go the website of Zuyd
University of Applied Sciences:
international.zuyd.nl/studying/admission/
scholarships.
Mobility Fund
The Maastricht Academy of Music encou­
rages its students to take lessons, courses,
workshops or masterclasses outside the
Netherlands. That is why you can apply to
the mobility fund for such activities.
Per activity, you may be eligible for a gift of
up to €150.
Amended Conditions for awarding Zuyd
E­xcellence Scholarships
The conditions for awarding Zuyd Excellence Scholarships have changed. The main
changes are that students receiving this
scholarship must obtain at least 45 of the
60 ECTS and spend five hours a month
working as an ambassador for the Academy
of Music/Zuyd University of Applied Sciences.
If students do not meet these conditions,
they will have to pay back the scholarship.
These rules apply to all students receiving
a Zuyd Excellence Scholarship as from
September 2015.
Conditions for use of the mobility fund
• Only for students who are enrolled in
the Bachelor’s or Master’s degree
programme at the Maastricht Academy of
Music at the time of the activity abroad.
• Only programme-related activities outside the Netherlands will be considered.
• The student must state beforehand in
which activity he or she wishes to take
part.
• Only course fees are reimbursed, so no
travel expenses or accommodation.
• Per activity a maximum of €150 will be
reimbursed.
• First come, first served; the mobility fund
only has a limited budget.
• Activities which have been announced in
advance are given priority.
Bachelor’s students can report to
Jane Smeele: jane.smeele@zuyd.nl.
International Office
Apart from the place to apply for international student grants, the International
Office is also the point of contact for
students and lecturers who are visiting our
Academy as part of exchange programmes
such as Erasmus. This service centre of the
Maastricht Academy of Music is there for
students, lecturers and staff who intend
to go abroad for their studies, for training
courses, or to teach. The International
Office also provides information about free
Dutch lessons for students. Jane Smeele
is the person to contact for these matters.
It is advisable to make an appointment by
e-mail (jane.smeele@zuyd.nl).
Requesting reimbursement
Announcing your participation beforehand
and handing in documents afterwards can
only be done with Jane Smeele (make an
appointment via jane.smeele@zuyd.nl) or
in a sealed envelope in her pigeonhole.
Always state your name, street, postcode,
town/city, (mobile) phone number and
e-mail address.
Financial Support
28
In order to receive the money, you need to
provide the following documents:
• Copy of a valid passport
• Dutch bank account number / IBAN from
a SEPA country
• Proof of your participation in the activity
• Proof of payment and the amount of the
course fee
(either a receipt from the course
organiser or a copy of a bank statement)
• Your address and telephone number.
If you want to use the scholarship of the
Maastricht Academy of Music, you must be
a student here. You can apply for international scholarships via Jane Smeele,
contact person for Internationalisation:
jane.smeele@zuyd.nl.
Contribution Masterclasses for Master’s
Students
For Master’s students, a contribution of
up to €400 is available for one masterclass
per year of study. This amount can only be
used to pay the course fees, not for travel
expenses and accommodation.
> jo.peeters@zuyd.nl
Erasmus Scholarship
Students often meet an inspiring teacher
during a masterclass. They are so inspired
by the masterclass that they would like to
be taught by this person for a longer period.
In this case, an Erasmus exchange offers
a solution. It gives you the opportunity to
study abroad during your studies at the
Maastricht Academy of Music. You will be
able to study somewhere else for a period
of three months to a year. The credits you
obtain abroad simply count towards your
studies in Maastricht!
If you are planning to use the Erasmus
programme to study at the Maastricht
Academy of Music, you can apply to your
own academy or university for a scholarship.
We are currently looking into the possibility
of offering Erasmus traineeships.
If you are interested, please make an
appointment with Jane Smeele
jane.smeel@zuyd.nl.
Conservatorium Maastricht Foundation
The Maastricht Academy of Music has
set up the Conservatorium Maastricht
Foundation (CMF) to support young
talented musicians by helping them to
buy instruments, funding masterclasses,
recording auditions and in some cases
contributing to their living expenses. It is
funded by sympathisers of the Maastricht
Academy of Music, under certain conditions
(such as giving free concerts etc.) If you
think you may be entitled to support from
the CMF, please contact Frans Hendriks:
frans.hendriks@zuyd.nl. He may refer you to
Dean Jan Rademakers and if necessary,
give you an application form to complete.
Other Funds
For other funds, see blackboard.zuyd.nl/
webapps/portal/frameset.jsp
(list of music-related funds) and
maastrichtacademyofmusic.com.
Financial Support
29
Discounts on Concert Tickets
The Maastricht Academy of Music has done
special deals with the Theater aan het
Vrijthof, AINSI and St. Jan’s church, enabling
students and staff to get considerable
discounts on tickets for various concerts.
Most concerts at AINSI (mostly jazz),
St. Jan’s church (mostly international top
talent) and the Theater now only cost
€4.50. This offer does not apply to big
festivals. Students can attend the concerts
of philharmonie zuidnederland and Opera
Zuid for 10 euro. Tickets are available on
the day at Uitbalie (inside Theater aan het
Vrijthof).
>
The Maastricht Academy of Music
has done special deals to get
considerable discounts on tickets for
various concerts.
5
Booking Agency
Booking Agency
As from September 2015, the Maastricht
Academy of Music has a booking agency,
staffed by two alumni (classical and jazz)
who work on acquisition and link students
to clients. They are supported by students
of various departments. This booking
agency is located in the annex (for opening
times, see website). If you are interested
in playing or working as a trainee (usually
paid), please report to:
bookingagency.conservatorium@zuyd.nl.
Contact persons are Peter Powell (Classical
Music) and Bettina Reuterberg (Jazz).
School projects should always be given
priority over potential performances
arranged by the booking agency.
Should a student willingly and knowingly
perform for a booking agency engagement
instead of participating in a school project,
they will no longer be booked for future
performances.
31
6
Life in the
Netherlands
Life in the Netherlands
33
Getting here
Maastricht is within a couple of hours of
several international airports.
A single ticket for travellers under 26 costs
around €11.80 and must be bought online
on the same day of travel. Simply go to the
Belgian railway website, select Go Pass 1,
and follow the instructions. In the dropdown menu be sure to select Go-Pass to
Maastricht. A standard Go-Pass is only valid
to the Belgian border. The ticket will then
be e-mailed to you, and you must print it
out before you travel.
Amsterdam
Amsterdam Schiphol airport is the largest in
the Netherlands, and is served by both flagcarrying and low-cost airlines with a wide
range of destinations. The train journey to
Maastricht should take approximately 2.5
hours and cost €24 one-way. You can purchase your ticket upon arrival in the large
concourse after the arrivals hall; just follow
signs for the trains. You can pay with cash
or most credit and debit cards are accepted.
There are plenty of trains from Schiphol,
and getting to Maastricht is easy. From
Schiphol station take a train in the direction
of (richting) Utrecht and change (overstappen)
for a train to Maastricht. You can also take
a train from Schiphol in the direction of
Heerlen and change at Sittard.
Brussels
Brussels Zaventem, otherwise known as
Brussels Nationaal-Luchthaven, is the main
airport in Belgium. It is served by both flagcarrying and some low-cost airlines with a
wide range of destinations across the globe.
The journey to Maastricht should take
around 2 hours. Take a train from Brussels
National-Luchthaven station (underneath
the airport) to Leuven. From Leuven take
the train to Liege Guillemins. Some trains
split in the middle of the journey, so be sure
to sit in the right portion. At Liege take the
local train to Maastricht.
Brussels Charleroi
Charleroi is the smaller airport in Brussels
and is served by low-cost airlines, predominantly Ryanair, from a number of European
airports. The journey from the airport can
take up to 3 hours. From the terminal
building, take the TEC bus (public transport
in Belgium) route A to Gare Charleroi Sud.
The journey takes around 20 minutes and
costs €5 one-way. From Charleroi Sud take
the train to Liege Guillemins, and from there
the local train to Maastricht. A Go-Pass can
also be used on this route, and costs €7.30.
Simply go to the Belgian railway website,
select Go Pass 1, and follow the instructions.
In the drop-down menu be sure to select
Go-Pass to Maastricht. A standard Go-Pass
is only valid to the Belgian border. The ticket
will then be e-mailed to you, and you must
print it out before you travel.
Maastricht
Maastricht-Aachen airport is the smallest
on this list, with mainly holiday destinations. It is perfect, however, for British
students travelling from London. Ryanair
flies from London Stansted several times a
week. From the airport, take bus 59 to the
city centre. A single ticket will cost €2.50,
which can be purchased with cash on board.
The journey will take about 30 minutes.
Life in the Netherlands
34
Dusseldorf
Dusseldorf airport is served by a number of flag-carrying and low-cost airlines
with both European and intercontinental
routes. The journey from the airport will
take roughly 2.5 hours. From Dusseldorf
Flughafen station take a train to Aachen
HBF, which should cost between €20 and
€30 depending on the train you take (ICE
trains are more expensive than Regional
trains). From Aachen HBF take Veolia bus
no. 50 to Maastricht. Route 50 runs every
15 minutes during the week in the daytime and trickles to 2 times an hour in the
evening until around midnight, which is
approximately when the last buses depart.
Tickets can be purchased aboard the bus
and should cost €5.50 single; these tickets
can also be used for the rest of the day on
various buses in Maastricht as they constitute a day ticket as well as a one-way ride
to or from Aachen. The website to check for
buses and times is 9292.nl (see below in the
bus section for details).
Eindhoven
Eindhoven airport is served by low-cost airlines to a number of European destinations.
The journey to Maastricht takes around 1.5
hours and should cost around €20. Take bus
route 401 to Eindhoven central station and
from there a train to Maastricht.
Cologne-Bonn
Cologne is served by several low-cost and
flag-carrying airlines to European and
intercontinental destinations. The journey
should take 2.5 hours and cost around €30.
Take the train from the airport railway station to Aachen HBF. From Aachen HBF take
the Veolia no. 50 bus to Maastricht.
Rotterdam
Rotterdam airport is served by budget
airlines, particularly Transavia, with flights
to European destinations. From Rotterdam
take the bus to the central station. From
there take a train to Eindhoven, and from
Eindhoven the train to Maastricht. The total
journey time should be around 2.5 hours
and cost €25.
Bikes
When in Maastricht, by far the best way to
get around is by bike. This is the national
mode of transport in the Netherlands. Not
only can it carry your weekly shop, but also
several friends. Bikes range in quality from a
€20 ‘fixie’ (no gears) to a better quality bike
for around €60. Below is a list of recommended places for getting (and later fixing)
your bike in Maastricht, the best purchase
you will make! Nothing in the city is ever
much more than 30 minutes away by bike.
A good lock is essential, though! Suggestions:
Jules & You, Maasbike, Courtens Bikesports,
Cycling Evers, Aan de stasie, Quaaden, De
Beente Tweewielspecialist and Fietsdokter.
Getting Around
Buses
If you don’t fancy biking in the rain, buses
run all across the city. The most useful tool
for navigating public transport in the
Netherlands is 9292.nl.
Trains
Trains in the Netherlands are frequent and
reliable. Trains from Maastricht go to Liege
(Belgium), Heerlen/Kerkrade (Netherlands/
German border), and stations to the far
north via Amsterdam. A ticket to
Amsterdam, for example, will cost €24
one-way (enkele reis) and the journey takes
around 2.5 hours.
Life in the Netherlands
35
When purchasing a return ticket (dagretour),
bear in mind that this is only valid for one
day. Every few months, various supermarkets sell discount day tickets (dagkaarten).
These are tickets for unlimited use, valid for
24 hours. They retail for around €20 and are
usually valid on all trains in the Netherlands,
except the Fyra, Thalys or ICE. Check the
Terms and Conditions for details. Albert
Heijn, Blokker, Kruidvat take it in turns to
sell these tickets, so keep checking online or
in store. You may also be able to buy them
again from a fellow student who had the
foresight to stock up when they were on
sale!
To receive a BSN you should sign up for
one of the appointments to register at the
municipality provided by the university.
If you do not register in Maastricht or the
surrounding area, you may be forced to
pay up to €9,000 in university fees instead
of the lower rate! If you cannot attend the
university-provided sessions for registration, you can also sign up for an appointment at the municipality building located at
the Mosae Forum on the Markt:
GemeenteLoket, Mosae Forum 10, 6211 DW.
Municipal Registration/BSN
If you are planning on moving to Maastricht
for more than a very short visit (4 months),
you need to register with the municipality
(gemeente). This is a legal requirement and
should be dealt with as soon as possible
upon arrival. If you are an EU citizen,
you will then be issued with your BSN
(burgerservicenummer, citizen service number)
automatically. This is a very important piece
of information which allows you access to
almost everything you might need: work,
insurance, housing and any government
finance, and which is also needed to apply
for a DigiD. Your BSN number is your
social security number for your time in the
Netherlands, and is a requirement to prove
your residence in Maastricht. If you are a
student coming to Maastricht to start your
degree, you will need the BSN to prove your
residence within the low tuition fees area.
If you cannot prove your residence within
this area (the region extends through parts
of Belgium, the Netherlands, Luxembourg
and parts of Germany – see the university
website for details) you will pay a higher
tuition fee.
DigiD
A DigiD is important, but it is impossible
to get one without a BSN. Once you have
registered with the municipality you will
eventually get your BSN sent to your
address. A disclaimer for students registered outside the Netherlands: as you do
not get a BSN, you will be unable to get this
‘Digital Identity’ in the Netherlands. The
main thing students studying and living in
the Netherlands will need a DigiD for is to
sign into Studielink. Students have to sign in
to this official government page once a year
or so to officially re-register for their chosen
program of study. Once you inform the
system that you live in the Netherlands you
will be requested to sign in with the DigiD
on all subsequent occasions. There are
other reasons to apply for a DigiD, but this
would be the primary reason to do so.
You can apply for a DigiD online at digid.nl.
You will have to switch the page to English
and click on the topmost tab which says
‘request a DigiD’, and then click on the
adjacent link which states that it can only
be found in Dutch. The following website
provides a handy translation of the
process: iamexpat.nl/expat-page/
official-issues/essentials/digid.
Life in the Netherlands
36
This website also mentions the confirmation and activation code should be sent to
your address as given in the application
form after approximately 5 working days.
There is also the option of SMS validation.
Once you receive the activation/confirmation letter, open it and find the activation
code (not to be missed, usually in bold
writing), go back to the DigiD website and
click on the second tab from the top to
activate. Fill in the details as explained by
the Iamexpat website. After this your DigiD
is ready for use and you can log in to your
Studielink Account immediately.
The city is quite small, and most places are
no more than 15-20 minute bike ride from
the city centre facilities. Living in Belgium is
quite a popular option with students.
Finding somewhere to live
Rents are typically between €250 and €600
per month. The following website may help
you in your search for an apartment:
maastrichthousing.com is the main housing
agency, representing homeowners and
several other large agencies. There is a €40
fee for signing up, but this membership is
valid for four years. More websites to find a
room can be found on our website. Please
note that many agencies will charge a fee
for finding your apartment. It is not necessary to go through an agency to get an
apartment in Maastricht. There are a large
number of private landlords with a wide
variety of apartments on offer. These can
normally be found by word of mouth or by
taking a few days and walking round the
city to see apartments with a ‘for rent’
(Te Huur) sign in the window.
Insurance, Healthcare, and Emergencies
The police, fire brigade, and ambulances
can all be accessed using 112, and you will
be connected to someone who can speak
English. The university hospital (AZM) is
located in Randwyck opposite the MECC
exhibition centre. There is a dedicated
police officer for student issues,
Paul Vermin. He can be reached on
paul.vermin@limburg-zuid.politie.nl or on
0900-8844. In an emergency, dial 112.
For over-the-counter medication, Etos,
Kruidvat and the Albert Heijn are the best
choice. Some smaller shops may also sell
them. Pharmacies (apotheek) can be found
all around the city, and each doctor will
refer you to their own pharmacy. If you
need something immediately at 3am, there
is a 24 hour pharmacy on the Akersteenweg
(Mediq Apotheek Straver, Akersteenweg 88,
6227 AB).
General Practitioners (family doctors,
huisartsen) can also be found in most of
the districts in the city. An appointment is
usually necessary, though there are often
drop-in hours. Each practice is different, so
check with your local surgery/practice for
details. If you are not insured, each visit will
cost €25.
Life in the Netherlands
37
This is not an exhaustive list, but it should
help you get started:
• Huisartsenpraktijk Mosae Forum
Gubbelstraat 6B
• Huisartsen Maastricht
Patersbaan 11a, 6211 LZ
• Huisartsenpraktijk “Heugem”
De Beente 24, 6229 AV
• Gezondheidscentrum Heer
Pastoor Heijnenstraat 2, 6227 TE
Financial Help
Dutch parliament has passed the new student
finance bill. This means that as of 1 September
2015 the student finance system for students
in higher professional education (HBO) and
universities will change.
Everybody in the Netherlands is required to
have some form of health insurance. If you
do not, you will receive a €300 fine. If you
are a member of an EU country, or a Swiss
national, your EU health insurance card will
cover you during your stay in Maastricht,
however you must send an exemption
declaration or you too will be fined – it is
not enough to simply own one. You can find
details of your entitlement with this card by
selecting your home country on this page.
You can check your insurance requirements using this chart. If you wish to work
a part time job alongside your studies you
are required to have Dutch public health
insurance (basic health insurance). There
are many policies available, typically costing
around €80-€100 per month. Check the
following websites for price comparisons:
KiesBeter / Independer / Aon.
If your income is below a certain level
(almost guaranteed as a student); you can
request a rebate of some of the cost of your
insurance (zorgtoeslag). This is a monthly
payment of around €70 to help towards the
cost of insurance. You can find out more
about this grant on this page, or go into
Jules & You (Bouillonstraat 12, 6211 LH
Maastricht) for help filling out the application.
HBO and university: the basic grant is abolished
As of 1 September 2015 a new student
finance system applies to students in HBO
and universities. The most important
change is the abolition of the basic grant.
Instead students can apply for a loan with
a maximum of €1,016 per month (€1,667 in
case of institutional fee). You can decide
yourself how much you need to lend for
your living costs and tuition fees.
The amount of €1,016 includes a possible
supplementary grant. This grant depends
on the parental income and has a maxi­
mum of €378. This supplementary grant is
converted to a gift if you graduate within
10 years. The repayment phase will be
increased from 15 to 35 years.
More information: www.zuydnet.nl/en/
study/enrolment-and-finance/studentfinance.
Groceries
The main supermarkets, in approximately
descending price range, are: Albert Heijn,
Jumbo, Plus, Lidl and Aldi. There is also a
market in the city centre (Wednesday and
Friday) on the appropriate named Markt.
This sells everything from fresh meat and
fish to bread, cheese, as well as the cheapest fruit and vegetables in town. There are
also a number of specialty supermarkets in
town, particularly Oriental and Turkish. A
basket of groceries for the week should cost
in the region of €20. However, it is rare to
do one large shop per week – there is a limit
to the amount one can fit on a bike!
Life in the Netherlands
38
Eating out
If there is one thing you can do in Maastricht, it is eat! Here are some of our current
students’ favourites: Tasty Thai, Yong Kee,
Teazone, Preuverij, Toneel Academy basement café, Something good (sandwiches),
Witloof (good for when the parents are in
town), Brandweer and Tapijnkazerne.
Getting furniture
The majority of apartments come with at
least some furniture provided. There are
plenty of options for customizing your
apartment, though, from buying new to
antiques. The nearest IKEA is in Heerlen, a
20-minute drive. There is a train that stops
close by, at station ‘Heerlen Woonboulevard’, if you want to try and cram your new
purchases into the train, though this is
not recommended for larger items! There
are normally a lot of students heading out
to IKEA at the beginning of the term in a
large car or van who may be able to offer
you some space for a small financial/­liquid
contribution. There are also plenty of
Facebook groups for finding second-hand
items to make your apartment a home. You
may also wish to check a kringloopwinkel
(second-hand store) or check the actual flea
market which appears on Saturdays on the
Stationstraat. You can also exchange items
on Facebook groups with other students
who are leaving Maastricht.
Lazy day eating
Thuisbezorgd.nl is the student’s friend.
This website allows you to see and place
orders with most takeaways in town. There
is usually a minimum spend, but delivery
is free and prompt. Drinks: Preuverij, Take
One, Zondag, Tribunal, Thembi, Shamrock,
Take Five, Edd’s (good for jazz), Forum (good
for jazz) and Duke (good for jazz).
Maastricht Music
Maastricht is a city that has lots of concerts
and jams on offer on a daily basis. The main
venues: Theater aan het Vrijthof (Vrijthof
47), AINSI (Lage Kanaaldijk 112-113),
Opera Zuid (performances at Theater aan
het Vrijthof, but also their ‘home theatre’,
Malpertuisplein 60), philharmonie
zuidnederland (orchestra of the SouthNetherlands), Jazz Maastricht (organises
multiple concerts a year and a large Jazz
Masters Festival), Intro in Situ (music
workshop) and the Muziekgieterij. Students
perform in the cultural centre/library
‘Centre Ceramique’ every month, and in jazz
cafes around town nearly every weekday.
Because of Maastricht’s international
location, concerts and performances in
Belgium, Germany, France, and other places
in the Netherlands are within easy reach.
Getting rid of stuff
It is not quite as easy as just throwing
things in the bin and taking it to the curb!
There is curb-side rubbish collection every
week, check which day your bin is collected.
In order to throw stuff away using the curbside collection, you must put your waste
in a special red and white sack (afvalzakje).
These can be purchased from the supermarket tobacco counter. Large sacks are
around €12 per roll.
Life in the Netherlands
39
To cut down on the amount that has to be
put in these expensive sacks, recycling is
common in the Netherlands, and you must
separate your waste before you throw away
your rubbish. You will find recycling points
scattered strategically across the city; you
are never more than a few minutes away
from the nearest recycling point. When
you get there, you will be presented with a
selection of bins, all labelled. People will get
very upset if you put the wrong waste in
the wrong bin! Read this carefully to avoid
being shouted at.
There are also several agencies that can
help you find a job. Jobs are highly sought
after, so make sure you make contact with
them promptly upon arrival in Maastricht.
• Tempo Team
Boschstraat 21a, 6211 AS
• RandStad
Wycker Brugstraat 28, 6211 ED
• InterUM
Tongerstraat 22a, 6200 MD
Finding a Job
Working a part-time job is quite common in
Maastricht, as the cost of living can be quite
high. It also allows you to receive the study
financing. Whilst many of the standard
student jobs will be off limits for non-Dutch
speakers, this leads to some great opportunities to work in areas you may not have
considered before, and getting a better
salary in the process. You may wish to ask
around at hotels or restaurants to see if
they are hiring cleaning staff as you will not
be required to speak Dutch to do these jobs.
The Mercedes Benz call centre and the
Self Service Company, as well as some of
the university-affiliated bars in town hire
non-Dutch speakers. Keep checking their
websites for details. The university also
hires a few students per year as research
assistants or to help in the library. These
should be advertised via the official EleUM
environment.
Useful links
> www.zuydnet.nl/en/study/international students/living-and-fun-in-limburg
> mymaastricht.nl
> studyinholland.nl
> beslist.nl/info/studeren_
buitenland.html
> charlzz.com
42
House Rules
The Academy of Music has a number of
house rules to make sure everything runs
smoothly. To book rooms, you must observe
the booking policy, which you can find on
page 7.
Use of Rooms and Instruments
• No food or drink is permitted in the
classrooms or IT work spaces, with the
exception of bottles of water with
re-sealable caps.
• Instruments must stay in the appro­
priate rooms. Only in exceptional cases,
with the permission of the Head of
Department, can instruments be moved
to another classroom.
• Leave the rooms tidy: grand piano
closed, in the concert hall with the cover
placed on it, equipment switched off
properly, take your possessions with you.
• Treat the instruments with respect.
Grand pianos are not side tables, drum
stands are not coat hooks! We regularly
discover damage caused by careless use.
If any user is found not to stick to the rules above,
their right to book rooms may be withdrawn.
Lending of Digital Video Cameras
• For study purposes, an number of
facilities is available on loan:
A few digital cameras with tripods for
study purposes. Lending for internal and
external purposes is done by filling in a
lending form with the receptionist at the
annex, and with Frans Hendriks or Raïssa
Reintjens in the main building.
In the main building, you have to pay
a deposit of 50 euro which you will
get back afterwards if the camera is
returned without any damage or defects.
The cameras come with a manual and a
list of accessories. When you pick up the
camera and hand it in again, please check
if all the materials are present! You are
personally responsible for this.
• Lending instruments to students for
use outside the building is only done in
exceptional cases. For this, you need
permission from your own Head of
Department. The same rule applies:
you can only do this if its use is directly
linked to your studies or Music Academy
performances. A lending form is available
for this purpose as well. This form must
be signed by the Head of Department
or the site manager. The borrower must
also hand in proof of insurance for the
instrument beforehand. The student in
question is responsible and liable for any
damage or loss of materials on loan.
Specific to the Annex:
• Vocal microphones and cables are
not lent, so they are not available from
reception. The small number of microphones and cables present at the annex
is only to be used by the lecturers. Stands
remain available (reception).
House Rules
43
Opening Times
•The annex is open:
on Mon, Tue and Wed from 8:00-21:00,
on Thu until 18:30 and Fri until 16:30.
•The main building is open
on Mon to Fri from 8:00-22:00,
on Sat from 09:00-16:00 and
on Sun from 10:00-16:00.
• Please note: all students / visitors
must leave the building half an hour
before closing time.
• We advise everyone to make the best
possible use of these opening times.
We are aware of the shortage of study
spaces. However, this can be partly
solved by using the ‘off-peak’ hours
(evenings and Fridays).
• If you have any complaints regarding the
building, instruments or other facilities,
please report these to:
raissa.reintjens@zuyd.nl (main building)
or marc.rutten@zuyd.nl (annex) or to the
caretaker or receptionist on duty.
• Lost and found: Any found items can be
left with the receptionist. They are kept
for a certain period of time. Everyone is
responsible for their own possessions.
The Academy of Music cannot be held
responsible for theft, damage, etc.
• If you cannot attend a lesson due to
illness or any other reason: please notify
reception (annex +31 (0)43 346 62 60,
main building +31 (0)43 346 66 80).
This is relevant for your attendance
requirement and because lecturers need
to be informed.
• Each student is allocated a pigeonhole
(≈letter/mail box). Part of the internal
communication is done via these
pigeonholes. Make sure they are emptied
regularly and do not leave anything of
value in there; their use is at your own
risk. Essential information is provided
through the Zuyd University e-mail.
Make sure you can be reached and clear
your inbox regularly.
• Toilet use: We all like our toilets to
be clean!
• Smoking: Naturally, a general ban
smoking applies inside the building.
Smokers who litter the area in front of
the building with cigarette stubs will
be put on sweeping duty for a month.
Please use the ashtray.
General House Rules
• The reception space is a working space.
That means that when asking for keys
and putting away/picking up materials,
you should show respect for the receptionist on duty. If the reception staff is
absent: no ‘self-service’, but wait until
one of them returns. Giving out and taking
back keys must also be done by them.
• IT- workstations: Annex: room 19 and
the work space near the entrance hall,
Main Building: hallway 3rd floor. There
are rules that apply to all workstations:
See Blackboard: ‘Code of conduct for
IT use’
• Catering: Josien, Anja, Xander and Marie
from Sodexo are our hostesses and host.
Some agreements to stick to: put used
(soup) cups, cutlery and waste in the litter bin! This is a small effort for students
as well as staff! The opening times can
be found on the information signs in the
canteens. You are expected to clean up
any leftover bread or sandwich filling
straight away.
44
Frequently Asked Questions
What should I do if something has gone
wrong with my enrolment?
You can contact the Enrolment Office.
E-mail: enrolmentoffice@zuyd.nl,
tel: +31 (0)88 989 30 39.
What if I have questions about my
residence permit in the Netherlands?
You can contact Nicole Lemmens
via nicole.lemmens@zuyd.nl.
Who can help me with questions about
living in Maastricht?
A lot of information can be found on
mymaastricht.nl. If this does not answer
your questions, you can contact the
organisation 'Jules&You':
E-mail: info@jules-maastricht.com,
tel: +31 (0)43 321 97 26.
Who should I turn to if I have questions
about student finance and child support?
You can report to the reception desk of the
building where you are studying.
Do I need to register for every
examination?
Not for regular examinations. If you want
to resit an examination (take it again),
you should register with the Examinations
Office.
What is an EC?
1EC = 1 European Credit = study load of
28 hours. One year of study amounts to
60 ECs.
What is the Wi-Fi code of the Maastricht
Academy of Music?
You can log on to the Zuyd network and
internet using your username and password.
My password does not work,
what should I do?
Contact Hugo Fredrix:
ict-servicedesk.conservatorium@zuyd.nl.
Where can I study?
You can book a room for a maximum of two
hours at the reception desk of the building
where you are studying. You can only book
rooms if you (temporarily) hand in your
student card.
I have forgotten my student card.
How can I book a room?
You cannot book a room without your
student card, so please make sure you have
it with you at all times.
How long is the building where I am
studying open?
See the opening times at the back of this
guide. Please bear in mind that you have to
leave the building half an hour before
closing time.
I have not received a timetable yet.
Who should I contact?
You can contact Math Dirks via
Leentje Clijsters: leentje.clijsters@zuyd.nl.
Frequently Asked Questions
45
My timetable is not correct. Who can
change it for me?
You can contact Math Dirks via
Leentje Clijsters: leentje.clijsters@zuyd.nl.
I cannot attend the graduation ceremony.
When can I collect my certificate, or can I
have it sent by post?
You can collect your certificate from the
week after the graduation ceremony.
You can also have your certificate sent
by registered post, but there are costs
attached to this. Please contact
Academic Affairs:
bo.conservatoriummaastricht@zuyd.nl.
Can I store my instrument somewhere?
Yes, you can. If you ask at reception,
they will help you.
What should I do if I have questions about
exemptions?
You can contact Josien Mennen via
josien.mennen@zuyd.nl.
What should I do if I am ill?
You can report sick by contacting the reception of the building (main building/annex)
where you are studying.
I have incurred a delay in my studies or
I want to prevent falling behind.
Who can I talk to about this?
You can contact your student career
consultant.
Am I allowed to work in the Netherlands?
If you are a European citizen, you certainly
are. Please contact the International Office
via internationaloffice@zuyd.nl for more
information. All students can work via the
Academy's booking agency.
Can I use the studio?
You can, but only under specific conditions.
Please contact
studio.conservatorium@zuyd.nl.
What should I do if property of the
Maastricht Academy of Music has been
damaged or broken?
Please report it at reception.
Where can I take English/Dutch lessons
and how much does that cost?
Zuyd offers a ‘Survival Dutch Kit’: this is
a short, free Dutch course for foreign
students. In October or November, students
receive an invitation for this course by
e-mail. Students of the Academy of
Music can also take free English lessons
at the Academy.
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Text: Maastricht Academy of Music / Design: Zuiderlicht
Photography: Philip Driessen, Wouter Roosenboom and Marc Schols
Main Building
Maastricht Academy of Music
Classical Music Department
Bonnefantenstraat 15
6211 KL Maastricht
Tel: +31(0)43 346 66 80
info.conservatorium@zuyd.nl
www.conservatoriummaastricht.nl
www.zuyd.nl
www.zuydnet.nl
Annex
Maastricht Academy of Music
Jazz Department
Music in Education Department
Franciscus Romanusweg 90
6221 AH Maastricht
Tel: +31(0)43 346 62 60
info.conservatorium@zuyd.nl
www.conservatoriummaastricht.nl
www.zuyd.nl
www.zuydnet.nl
Opening Times
Main Building
Monday to Friday 8:00-22:00
Saturday 9:00-16:00
Sundays and public holidays 10:00-16:00
During holidays, Monday to Friday 8:00-18:00
Administration
Monday to Friday
By telephone 11:00-12:00
Office 13:00-15:00
Closed during weekends and on
public holidays, limited opening hours
during holidays.
Library
Monday to Friday
09:00-12:00 and 13:00-16:30
Tel: + 31 (0)43 346 63 42
bibliotheek.conservatorium@zuyd.nl
Closed during weekends, holidays and on
public holidays.
Annex
Monday to Wednesday 8:00-21:00
Thursday 8:00-18:30
Friday 8:00-16:30
Saturday Closed
Sundays and public holidays Closed
During holidays Closed
Studio
Heksenstraat 1
6211 KK Maastricht
The studio does not have regular opening
times, but works by appointment.
Make an appointment with Louis van Eeten:
studio.conservatorium@zuyd.nl.
In case of emergency
Alarm number: 112