CorporAtE soCIAL rEspoNsIBILItY
Transcription
CorporAtE soCIAL rEspoNsIBILItY
CORPORATE social RESPONSIBILITY In today’s Annual Report 2011 competitive corporate world, companies are judged not only on their financial performance but also on their contributions to society and to the preservation of the environment. At Scomi Marine, we acknowledge our responsibility to the lives we touch either directly or indirectly, and are committed to making a positive impact in the many communities where we have a presence while further strengthening our corporate reputation via upholding a culture of integrity and transparency. SCOMI MARINE BHD pg 31 We also realise that, given the nature of our Marine Logistics and Offshore Support Services businesses, we can make a positive impact on the environment. Hence, we invest in ‘green’ products and technologies that are efficient, cost-effective and, most importantly, that leave a minimal imprint on the sensitive marine environment. Group ensures that this mindset is shared among all employees by reinforcing the principles of integrity and corporate citizenry in training modules and internal communication, and encouraging a spirit of volunteerism across its operations globally. The Marketplace Over the years, we have progressed along with the Group towards a more holistic approach to corporate responsibility (CR), which has evolved from individual acts of philanthropy to becoming a mindset that influences our every decision and strategy. The Our marketplace initiatives encompass efforts to engage with our stakeholders and to better serve our customers. Via our investor relations programme, we hold investor briefings and meetings. We also make immediate announcements to Bursa Malaysia on material activities and events, and distribute a quarterly Letter to our Shareholders. Group updates are further captured in our quarterly newsletter, Focus, which is shared with customers, partners, suppliers, employees and other stakeholders. Meanwhile, comprehensive information on the Group is easily accessible via our website and other electronic channels, as well as our Annual Report. CORPORATE social RESPONSIBILITY SCOMI MARINE BHD pg 32 Annual Report 2011 We also engaged positively with corporate Malaysia by taking part in The Edge Bursa Malaysia Kuala Lumpur Rat Race, held on 20 September 2011. Meanwhile Group CEO Shah Hakim Zain was a panellist at several highlevel conferences held in Malaysia and abroad. He spoke at the session on Making Malaysia a Regional Oil and Gas Hub at the Invest Malaysia 2011 Conference held on 12-13 April in Kuala Lumpur; and contributed to a discussion on Corporate Sector Wish List: What Would Get Malaysian Businesses to Invest More in Malaysia? at the Perdana Leadership Foundation CEO Forum 2011 on 23 June 2011, among others. The Workplace We realise that Scomi Marine is only as good as our strongest asset, our people. We are therefore committed to nurturing a workplace that attracts the best talents and motivates them to excel. We do this by creating a culture that values and rewards performance while also reinforcing a sense of belonging to the Scomi Group. In order to bring out the best in our employees, they are constantly challenged to stretch their abilities via projects and assignments of increasing responsibility and complexity. At the same time, employees are given training and professional development opportunities to acquire relevant knowledge and skills for their career progression. All executives are required to attend a minimum of 40 hours of training a year, while non-executives need to fulfil at least 20 hours of training a year. In order to create Group unity, we have various programmes that stamp Scomi’s unique identity and which draw the participation of our employees. We also create a sense of belonging and ownership by interacting with our employees and maintaining effective communication with them. GLAD Talent Development Scomi Group has a dedicated Group Learning and Development (GLaD) team that conducts training programmes for staff across its international operations. GLaD is responsible for addressing the identified skills and knowledge gaps, and for managing the Group’s comprehensive talent development programme, which comprises the following initiatives: • The Work @ Scomi & Induction Programme. This two-day training is mandatory for all new employees, introducing them to the Scomi business, culture and brand. It offers the recruits an insight into what Scomi stands for, what it expects from its employees and, conversely, what employees can expect from the company. • T h e M a n a g e m e n t L e a d e r s h i p Development Programme. This aims to develop future leaders for the Group, hence the high-level training focuses on effective management and leadership skills. In 2011, the programme was held in Kuala Lumpur, attended by senior managers from our global operations. • Global Executive Learning (GEL). This is a two-day learning programme for senior management and is normally held in conjunction with GEM, a conference of senior management from Scomi’s global operations. • Mentoring Programme. One-to-one mentoring is offered to managers who have demonstrated leadership potential, to help them deal with challenges and issues as they move up the leadership ladder. It is geared towards ensuring a secure leadership pipeline and forms part of Scomi’s succession plan. • Open Communication Sessions. The Group promotes the sharing of knowledge, strategic information, business direction, performance status and updates across all its businesses via teleconferences and webcast facilities. The Group CEO himself conducts staff briefings to present the Group’s quarterly results and to announce any special update. In addition, Town Hall sessions are held at which about 15 employees have private sessions with the Group CEO or Presidents of the Business Units at which they are at liberty to bring up any issue for clarification or discussion. • Internal Communication. All operations Group-wide are connected by an intranet, through which employees are kept updated on projects, initiatives and corporate activities. The Group recently launched Vengo+, which enables members of Scomi’s global operations to communicate with each other more easily, by sharing working files, ideas and experiences. • Global Executive Meeting. This is an annual conference of senior management from each of Scomi’s Business Units, where the global heads review and brainstorm Group strategies. GEM 2011 was held in Melaka, Malaysia, from 2-6 October, attended by 45 members of the senior management. • Open Days. Every year, the different Divisions within Scomi Group hold Open Days to create a better sense of understanding among employees of what their colleagues in other divisions do. This contributes greatly towards better Group dynamics leading to an environment of cooperation and collaboration. • Thank-you lunch. Staff of our Corporate Office were treated to lunch in a show of appreciation for their continuous support and teamwork on 15 March 2011. Initiated by Human Resource & Internal Communications department, the lunch was held at the Peranakan Restaurant in Bandar Utama. • Eid Celebration. Our subsidiary in Indonesia, PT Rig Tenders, and Scomi Oiltools Indonesia held a joint Eid Mubarak celebration called Halal Bi Halal on 16 September 2011 at the Grand Melia Hotel Jakarta. Guests included clients Petronas and representatives from the Malaysian Embassy. Annual Report 2011 • T h e E x e c u t i v e M a n a g e m e n t Programme. This programme brings together mid-level management from Scomi’s global operations, and is geared towards enhancing their leadership skills while allowing them to meet and network with their global counterparts. In 2011, an Executive Management Programme was held in Kuala Lumpur drawing the participation of managers worldwide. Employee Engagement Scomi believes that open communication across the Group – within and between all levels – acts as a cohesive force that is especially important given the international nature of its organisation. Hence, a variety of platforms and tools are used to engender an inclusive culture in which every employee matters and every voice is heard. pg 33 SCOMI MARINE BHD • T h e M a n a g e m e n t T r a i n e e Programme. Aimed at fresh graduates who are recruited into Scomi, this 18-month programme exposes the new recruits to all facets of the Group’s operations. During this time, the trainees are attached to different departments to enable them to pick up relevant skills that will set them on the right track for further development in Scomi. CORPORATE social RESPONSIBILITY Work-Life Balance The Group promotes a healthy worklife balance and encourages the families of all employees to feel as if they, too, are part of the extended Scomi family. Towards this end, Scomi’s Sports Club Malaysia organises a Family Day every year, and this year brought together 500 staff and their families at the national Zoo in Kuala Lumpur. SCOMI MARINE BHD pg 34 In 2011, the head office in Kuala Lumpur also introduced flexi-hours to allow our employees to better manage their work and family obligations. They can now opt to work from either 7.30am-4.30pm, 8.00am-5.00pm, 8.30am-5.30pm or 9.00am-6.00pm. As an added bonus to Malaysian employees, the management extended the lunch hour to two hours on Friday. This enables staff to carry out important personal errands, or just to enjoy a rejuvenating break from work with colleagues or counterparts. Annual Report 2011 Performance Review In 2011, the Group unveiled a new Performance Assessment & Capability Enhancement (PACE) to replace ACE, the previous performance management tool. With PACE, employees are assessed on Scomi’s three leadership capabilities, namely People Leadership, Personal Leadership and Business Leadership. Its objective is not just to evaluate performance but also to highlight areas of improvement for personal development. Via PACE, employees are engaged in a discussion to explore their strong points and agree on areas in which they can improve as well as to map a career plan that will allow them to realise their potential. PACE also allows the management to identify employees with high potential who are provided the opportunity to fast-track their careers. Safety at Work Scomi places the highest priority on maintaining best practices in Quality, Health, Safety and Environment (QHSE) at the workplaces because the Group values the well-being of its employees and contractors, and is driven to safeguard customers’ assets. At Scomi Marine, we have QHSE teams that function to ensure all personnel, contractors, suppliers and even visitors are aware of our well-defined QHSE policies, and to enforce these. Every employee is expected to meet basic QHSE requirements and this is taken into account in performance appraisals. The Environment As a responsible corporate citizen, Scomi is concerned about environmental issues and takes every measure we can to minimise the wasteful use of resources as well as to protect the environment in positive ways. Employees at our corporate offices are committed to the green cause and have implemented various programmes to reduce our environmental footprint. At our R&D centres, preservation of the environment is always factored into product development, right from the stage of design. Our new global headquarters in 1 First Avenue in Bandar Utama, Selangor, Malaysia, has further cemented our commitment to the environment, making us immediately a very low-carbon, highefficiency company as our new home is a certified Green Building. In this new office, we have also implemented a number of environment-friendly initiatives, such as reducing the number of printing machines, restricting colour printing as well as implementing a 3R programme to reuse, reduce and recycle. Project Aware In April 2011, Scomi Marine once again participated in the Project Aquatic World Awareness, Responsibility and Education (Project AWARE) by supporting marine conservation activities in Malaysia. This is a continuation of Project AWARE I carried out the same time last year in Indonesia in conjunction with Earth Day 2011. This year, SMB corporate office staff collaborated with Project AWARE Foundation, Ocean Elements Sdn Bhd, Dungun City Council and the local village community to rope in divers and non-divers to clean up the beach as well as waters off Teluk Lipat, Dungun and Pulau Tenggol, both in Terengganu, Malaysia, from 15-16 April 2011. The project also included awareness creation and advocacy through a Coral Reef Conservation Seminar and Discovery Scuba Diving activity. We also sponsored 10 local students to take part in the PADI Discovery Scuba Dive off Tenggol Island, to educate them on the importance of preserving our local reefs. Our own staff were tasked with collecting data on the coral reefs and removing rubbish from the sea. The data collected was channeled to the Ocean Conservancy Group, which is responsible for preparing the International Global Marine Debris Report. Scomi Group believes strongly that all corporate organisations have a duty to give back to the societies that support them. This is a principle the Group has adhered to from the beginning, and which has seen its involvement in the community intensify over the years. In 2005, the Group’s foundation Yayasan Scomi was established. It runs a structured programme to extend help, financially or otherwise, to the underprivileged, marginalised and needy. At the same time, our own employees have joined forces to make a difference to society, via Project Pyramid, our flagship social responsibility (CSR) programme that has seen the involvement of employees from across our global operations. Project Pyramid in Malaysia is led by the captains of the Blue, Green, Yellow and Red Houses of the Scomi Sports Club. These captains are provided with Seed Funds and, guided by certain parameters, carry out CSR projects of their own choosing. All staff are required to take part in their house projects, their involvement earning them points under PACE. Annual Report 2011 The Coral Reef Conservation Seminar was attended by 30 students from Imtiaz High school, whom we presented with books and reading materials on coral reef and marine conservation. The Community pg 35 SCOMI MARINE BHD During the beach clean-up at Teluk Lipat, our staff were joined by students of Imtiaz High School, Politeknik Dungun and UITM Dungun, as well as staff from the Dungun City Council and Dungun Civil Defence Department, and local residents. A total of 570 volunteers combed the 8.5km beach and collected 500kg of trash. With the help of the Dungun City Council, we also removed 5 tonnes of deadwood. CORPORATE social RESPONSIBILITY SCOMI MARINE BHD pg 36 Annual Report 2011 Project Pyramid 2011 In 2011, the Yellow team invited the World Wildlife Fund Malaysia (WWF) to present a talk on endangered wildlife to Scomi staff at our Global HQ and launched an interactive educational website where visitors can acquire facts and knowledge relevant to the projects accomplished by the Yellow Team. The Blue Team invited a medical practitioner to deliver a talk on breast cancer, covering topics from the early symptoms to effective prevention measures. Held at our Global HQ, the session emphasised that there is hope for breast cancer patients. The Blue Team also cleaned the beach at Kampung Aru in Labuan, East Malaysia. The Red Team invited the Women’s Aid Organisation of Malaysia to present a talk on violence against women at our Global HQ. Red Team members in Kemaman, meanwhile, donated a bicycle and 40 school bags to underprivileged children. They also visited a centre for disabled children, where a talk was given to not only the kids but also their parents. They concluded the visit by presenting the children with gifts. The Green Team treated staff at the Global HQ to a free 10-minute shoulder massage. They also visited the cancer unit for children at Hospital Universiti Kebangsaan Malaysia (HUKM), and donated eight LCD TVs to UKM’s Paediatric and Oncology Ward to create a livelier atmosphere for the young patients. In Terengganu, the Green Team donated Year 6 textbooks and school tables to Sekolah Islam Darul Taqwa in Kemaman. With the help of other volunteers, they also painted the classrooms and raised RM2,000 to purchase additional books for the students. Other activities undertaken by Yayasan Scomi during the year included a visit to the museum and KL Bird Park organised for kids from Wake One House, a talk on dyslexia, visit to Rumah Lindungan Kasih, a welfare home in Tampin, Negeri Sembilan, various Ramadhan visits to the poor and needy, and a breaking of fast with orphans in Lipis, Pahang. Yayasan Scomi also supported Scomi Engineering’s Feed the Street project. Meanwhile, Scomi Group continued with its tradition of supporting the MERCY Malaysia Humanitarian Fund by participating in its fund-raising dinner held at the Istana Hotel, Kuala Lumpur on 7 October 2011. Annual Report 2011 Yayasan Scomi also runs an outreach programme involving 11 families it has adopted in Malaysia. They include 10 families in Baling, Kedah and another in the remote area of Selama, Perak. Every year, the foundation extends financial assistance to these families to help them meet their education, nutrition, health and shelter needs. The foundation also offers counselling to the children in these communities and monitors them closely to ensure they are coping with school and community life. In 2011, volunteers from across the Scomi Group of Companies visited the 11 families to evaluate their progress. Following these visits, they made recommendations on how Yayasan Scomi can provide further assistance to the families. While helping the families, the visits also afford the volunteers a glimpse of the living conditions of those in remote, povertystricken areas. pg 37 SCOMI MARINE BHD Yayasan Scomi Yayasan Scomi continued to take on various acts of philanthropy to help those in need. Among its programmes, the foundation has been running an annual blood donation activity since its formation in 2005. Last year, it organised its Blood Donation Drive together with the University Malaya Medical Centre on 10 March at our new Global HQ.