- Hallmark

Transcription

- Hallmark
LET HALLMARK
TAKE THE STRESS
OUT OF UTILITY
MANAGEMENT.
FOR FREE!
K IS
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UTI
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COMPA INDUSTRY
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UTILITY MANAGEMENT TO MAKE YOUR LIFE EASIER
WE REALLY
DO EVERYTHING
FOR YOU
AND IT’S FREE...
ALL INCLUSIVE....
THE WAY TO GO!
Because of this our clients can leave the stress of utility
management behind. We take care of all utility services on
your behalf; Gas, Electric, Water, Council Tax and Telecoms.
GAS AND ELECTRICITY
Our simple, proven services allow
Letting Agents to save significant
amounts of time with every check in
and check out. Our service is so easy
to use, in just a few easy steps you can
be up and running.
A Customer Account Manager is
assigned to every Letting Agent.
Hallmark will assist in resolving all billing
issues once on supply with our preferred
supplier. In addition regular reporting is
provided to all customers.
You just send us a simple data file or visit
the Letting Agent Portal for each check
in /check out and we will take care of all
the utility notifications and invite tenants
to transfer to our preferred supplier.
So whether it’s new tenants or void
periods, we handle everything personally
and professionally on your behalf.
Not only do we save you time, we also
pay you a commission on successful
transfers, generating a completely new
revenue stream.
We take great pride in our outstanding
customer service, this is why over
1200 Letting Agents across the UK
trust us with their utility management.
The Hallmark ‘All Inclusive’ service takes away painstaking form
filling and time-consuming administration. Large investment in
technology over the last year enables us to complete all check in /
outs quickly and efficiently. Saving hours of costly administration.
•Contact existing suppliers regarding
change of tenancy
•Provide meter reads to existing
suppliers
•Send letters to existing suppliers
•Establish existing suppliers
•Transfer supply to preferred supplier
•Contact existing suppliers regarding
change of suppliers
•Resolve preferred supplier billing
queries
•Administer change of tenancy
•Send utility pack to tenant
•Administer all tenancy changes
•Appoint Account Administrator
•Send confirmation pack to tenant
•Earn commission
COUNCIL TAX
PROPERTY SERVICES
•Send letter to council tax provider
•Deal with administration queries
•Send letter to tenant
•Administer change of tenancy
•Maintenance services in one package!
•Landlord Gas Safety Checks
& Certification
•Boiler Breakdown & Controls
•Central heating
•Plumbing & Drains
•Home electrics
WATER
•Send letter to water company
•Deal with administration queries
•Send letter to tenant
•Administer change of tenancy
TELECOMS / BROADBAND
•No extra effort is required by you to
use this FREE service, we use the same
check-in data that you already provide
for the utilities.
•Convenience, great rates & savings for
tenants.
•Great commission earnings potential!
T
HE LAS
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E
V
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E HAVE
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,
SSED I
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LION P
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1.0 MIL
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.
AVE N
PLAINT
AND H
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REGUL
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T
Ring now on 01652 601 400 or visit www.hallmarkcorporate.com
Ring now on 01652 601 400 or visit www.hallmarkcorporate.com
DON’T JUST TAKE
OUR WORD FOR IT...
“RESPONSIVE”
“Support and service from Hallmark is readily available
and they have been very responsive to any queries we
have had. Since we have started to use them, we have
not had any issues and we have not had any negative
feedback from tenants, and using the system seems
to make the utility process at the beginning and
checkout less labour intensive, which is a god send
within Property Management.
The process cuts down the paperwork and also as
the administrators used to send details in the post,
it makes the process quicker with less chance of
notifications going astray, so improves customer
service to the tenants.”
“IMPRESSED”
“We have dealt with Hallmark Corporate Services since
October 2006 and during that time we have been
impressed by the ease of implementation of this
service. All queries have been dealt with in a prompt
and efficient manner by Hallmark’s helpful and friendly
staff and the commission is also an added income for
our lettings business.
I would have no hesitation in recommending them for
your lettings business.”
Richard Heath
Barbers
Jason Watkin
Director, Thornley Groves
“TRUSTED”
“Hallmark utility management is a trusted and proven
company to outsource the management of our tenant
utilities to, saving us time and money.
As their service is integrated within CFP, it is so simple to
use and the support and customer service that Hallmark
provides our company is exemplary.
We would have no hesitation in recommending their
services.”
Gemma Knight
Fleetmilne Birmingham
“HELPFUL”
“Having recently become partners with Hallmark
Corporate Services, I am pleased to say that both
Alan Campbell and the head office staff have been
extremely helpful and patient through the set up
process, even taking the time to visit our offices to
guide us through the paperwork and ensure a smooth
transition between systems of utility transfer.
We are already seeing the benefits of Hallmarks
service and have high hopes for the future, freeing
up some much need time, especially through our
busy summer period. I would be happy to recommend
Hallmark to any other agency thinking of using
their services.”
Chloe Pugh
Letting Coordinator, Scott Fraser
RING 01652 601 400
EMAILlettings@hallmarkcorporate.com
VISIT www.hallmarkcorporate.com
UTILITY MANAGEMENT TO MAKE YOUR LIFE EASIER