Company profile
Transcription
Company profile
Company profile Company Italcamel is one of the major Italian tour operators, founded in 1979 and grown over the years through the expertise of its staff. It has become one of the leaders in the B2B incoming tourism industry and the point of reference for Italian and foreign tourism organizations. Italcamel has a specific knowledge of all tourism destinations in Italy and is able to select the best product, quality and rate for any destination. XML Hotels Groups IBE Transfers Excursions OFF LINE > Travel Agency > Tour Operator > Wholesaler > OLTA Inbound Teams Outbound Teams 2 Italcamel Accommodation & destination services Dolomiti (Canazei) Venice Markets Italcamel is a supplier of major tour operators and travel agencies in Italy, Europe and emerging Countries. B2B only, with more than 35 years of experience 22% in negotiating hotels and tourist services, Italcamel provides product excellence combined with advanced, intuitive and flexible technological solutions. 7% Russian Federation Other markets 36% 10% Central & Northern Europe 14% South America & Spain Asia Riccione Florence 120 professionals Rome Our team of professionals is spread all over Italy, to ensure an efficient and locally based service. Numbers* Taormina 84.000.000 turnover 1.090.000 11% room nights Eastern Europe *year 2014 500.000 passengers 3 Three ways of working together XML Technology Italcamel XML API allows access to all our products. With the support of our Information Technology department, it will be easier to interface our services into your website or in your reservation system. Maximum flexibility and availability of product until the very last minute. Online cancellation. Free sales and IT support. Internet Booking Engine Online booking with a fast, dynamic and intuitive platform. Immediate product availability and booking in 3 easy steps. No installation or maintenance costs. You can search for hotels filtering the results by price range, category, meal plan, location, services to find a wide selection of products at the best value for money. The back office area is set for an ideal booking management. Off line We are prepared to work closely with our customers offering the convenience and flexibility of a human touch. Our staff is attentive, knowledgeable and always available to meet any request. Our goal is to keep a high standard of service in terms of response time and solutions offered. 4 Italcamel Accommodation & destination services Our products and services for Hotels Over 4000 hotels contracted directly all over Italy. We work closely with our suppliers to continuously negotiate the best conditions for our partners, with maximum availability and flexibility. Mountain Lakes Major art cities Minor art cities Beach & islands Wellness & SPA FIT & groups Excursions Transfers Groups The wide knowledge of the area allows us to make the chosen destination even more attractive to the customer. Italcamel offers a great selection of daily trips with licensed and specialized multilingual guides and excellent bus, car and minibus companies. Italcamel organizes group and private transfers, ensuring the best level of service and price. The carriers we use are selected to provide broad coverage of the service at the best price. We handle all types of groups: students, elderly, leisure, business and incentives. Our aim is to meet all customer’s needs, satisfy all requests, guarantee the maximum speed of response and the best level of service at competitive prices. Bus & Minibus Hostesses Private transfers Taylor made Tickets Restaurants Group transfers Series Multilingual Guides 5 Why book with us? Safe and reliable… With over 35 years of experience, privileged relationships and always improving skills, Italcamel responds to its partners’ needs, achieving their expectations. Technology… Italcamel keeps up the level of service by continuously developing intuitive technologies and provide better solutions for their customers. Expertise… Specialists for Italy with direct knowledge of the product. The staff is highly experienced not only in contracting the product but it also has a direct knowledge of the destinations, in order to guarantee the best offer at the most competitive price. Added value… Italcamel constantly works to achieve the best knowledge of product and destinations in order to meet the needs of all clients, increasing their business. 6 Italcamel Accommodation & destination services Offices Contacts Head Office Viale Dante, 155 ¨ 47838 Riccione (Rn) Italy Tel. +39 0541 661711 Fax. +39 0541 648494 Group sales group.sales@italcamel.com Fit sales fit.sales@italcamel.com Branch Offices ROME OFFICE: Via F. Crispi, 90 00187 Rome Italy VENICE OFFICE: Via Tritone, 14 30016 Lido di Jesolo Italy info@italcamel.com www.italcamel.com 7 ©Italcamel 2014