education and training directorate ict portfolio briefing

E D U C AT I O N A N D T R A I N I N G D I R E C T O R AT E
ICT PORTFOLIO BRIEFING – NOVEMBER 2014
A C T E D U C AT I O N A N D T R A I N I N G D I R E C T O R AT E CONTEXT
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38000 students
4000 teachers
450 Office based staff
High performing
jurisdiction
• High socio economic
mix
• Evenly distributed
pockets of disadvantage
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B E S T S TA R T
PROGRESS FOR EVERY
S T U D E N T E V E R Y D AY
G R E AT T E A C H E R S
AND LEADERS
SET FOR LIFE
S T R AT E G I C I N T E N T
• In the ACT every child, young person and adult
will benefit from a high quality, accessible
education, childcare and training system.
• Every student will learn, thrive and be equipped
with the skills and attitudes to lead fulfilling,
productive and responsible lives.
• Our highly educated and skilled community will
contribute to the economic and social prosperity
of our city and the nation.
Increase the number of high performing students
Reduce the number of students who are not
achieving
Increase the number of children who benefit from
early childhood education and care
Increase qualification levels of the ACT community
COMMITMENT TO SERVICE DESIGN – SERVICE
ACT PRINCIPLES
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User Centred
Simplified
Inclusive
Connected
Sustainable
Supported
Stakeholders
• All – Anywhere, anytime, any device access to
the services directly related to their role and
relationship with education.
• Students
• Teachers
• Parents
• Principals
• Policy makers
CHANGE MANAGEMENT AN ENTERPRISE ARCHITECTURE APPROACH
PEOPLE
PROCESS
I N F O R M AT I O N
TECHNOLOGY
SUSTAINABILITY
QUALITY
EFFECTIVENESS
ICT IN SCHOOLS
• SchoolsNET
• Highest speed connectivity of any jurisdiction in
Australia
• Single centrally managed ICT education network
• Wireless program in ACT schools
• BYOD
• Digital Backpack
– Google Apps for Education
– Office 365
EXPECTED OUTCOMES
The organisation expects the following high level outcomes to be
supported by its ICT portfolio:
• Improved student outcomes brought about through agile, real time
access to information that leads to better decision making by
teachers, parents, school leaders and policy makers.
• Business innovation and improvement - Improved efficiency in the
administration of our schools.
• Improved organisational collaboration, knowledge management,
information access and communication.
• Improved connections with families and community - Improved
service experience for parents and carers through better
communication, and automation of transactions between home
and school.
PRINCIPLES
1. Reuse and repurpose existing enterprise licensing and
agreements to extract maximum value for the
Territory.
2. Implement COTs-based solutions wherever possible to
enable configuration (not customisation) and reuse.
3. Partner with an optimum number of industry leaders
with demonstrated delivery experience in education
systems and strategic capability deployment.
4. Leverage intellectual property of other education
jurisdictions.
5. Leverage industry partner advice and support
through strategic partnership agreements available
to both the Directorate and Territory.
6. Ensure alignment with Whole of Government
(WhoG) initiatives and alignment with Service ACT
principles.
7. Adopt cloud/ hybrid cloud opportunities where
viable by utilising a considered risk-based approach
and total cost of ownership assessment.
PORTFOLIO STREAMS
ETD is embarking on a whole of portfolio replacement of its
ICT systems to ensure they are fit for purpose and support the
current and future business of schools. Major programs in the
Portfolio include:
• eBusiness Program – involving replacement of the old
administration (MAZE) and the associated edge systems,
plus introducing a new intranet collaboration portal for
staff;
• eLearning Program – introducing cloud systems for
classroom teaching such as Microsoft 365 and Google Apps
for Education (GAFE); and
• Information Assets Program – introducing a corporate data
warehouse and Business Intelligence (BI) capability.
ELEARNING
• Digital Backpack
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Office 365
Google Apps for Education
eBooks
Digital Curriculum (Scootle)
Standards based Single Sign On, mobile ready.
Wireless Improvements
BYOD policy
Internet only learning service.
E B U S I N E S S - C O R P O R AT E P O R TA L ?
• ETD has a number of drivers which focus on improved
communication, collaboration and access to information across
ETD and Schools
• Existing Intranet is outdated and lacking features such as
communication, collaboration, knowledge discovery and content
management
• ETD requires assistance in alignment of people, process and
technology to enhance business productivity, efficiency,
innovation and access to content at the time it is needed
• ETD engaged EA&S within SSICT to assist with the formulation of
this strategy.
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W H AT D O E S A C O R P O R AT E P O R TA L
MEAN FOR ETD?
Portal Services
Collaboration
Deliver business outcomes
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Knowledge Management
Knowledge Discovery
Employee Self Service
Personalisation
Education Resources
Mobility
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Business Intelligence
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Business benefits
– Ability to provide employees with up-to-date information, relevant to their
tasks
– Enabling innovation for ETD’s people
– Consolidated view of information across existing repositories / applications
allowing easier access for desk less employees
– Providing a framework for quick implementation of new functionality
providing agility for the business
User benefits
– Access to role based information at the right time through a single interface
enhancing collaboration, knowledge retention and providing ETD with the
agility required to improve productivity
– Identify peoples skills and experience
– Improved user experience providing access to working groups and private
spaces
– Flexibility to allow Individuals to personalise pages based on their role
– Easier to publish and share information
S C H O O L A D M I N I S T R AT I O N S Y S T E M
• A new schools administration system across all
ACT Public schools that replaces the existing
administration system.
• The new system will provide school
administration functions such as enrolment,
attendance, financial management, enhanced
parent transactions and engagement, course
management and incident management.
• Request for Expressions of Interest (REOI)
• Detailed Briefing to follow.
SCHOOL ADMIN - CONNECTIONS WITH
ICONNECT
• ETD is seeking to automate two way transactions
between home and the school.
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Permissions
Medical information
Enrolment
Notifications
Approvals
Consent
Payments
Communication
• Identity and access management – certainty of
permission and access for parents.
B U S I N E S S P R O B L E M – I N F O R M AT I O N A S S E T S
( D ATA )
• The Directorate holds large volumes of data relating to students,
staff, facilities, finances and infrastructure. This rich information is
considered to be under-utilised.
• The Directorate is looking for a solution to provide three key data
enhancements – improved/faster access, easier interpretation for
stakeholders and better ways to represent information to improve
decision making at all levels.
• Local school data is also important. How can schools best utilise
this for local decision making?
Key hurdles to achieving these outcomes are:
• Datasets held within multiple databases on various
platforms and formats
• Multiple copies of the same data housed in different
data stores, undermining data integrity and
consistency
• Different ways of interpreting the same data,
resulting in inconsistencies between reports
• Outdated or non-existent business intelligence tools
limiting meaningful analysis and strategic planning
• Manual intervention required to generate external
and regulatory reports.
I N D U S T R Y PA R T N E R AT T R I B U T E S
• Demonstrated delivery in education.
• Demonstrated technical capability.
• Capability to leverage existing platforms and
licensing opportunities.
• Capability to deliver intuitive and elegant end
user experiences.
• Capability of developing practical, cost effective
and sustainable solutions.
• Driven by maximising business benefits, not just
technical delivery.
Schools Administration System
Commitment to standards
Interoperability in education can be described through
practical applications, including:
• Improved access to learning resources and teaching
tools
• Reliable and secure transfer of student data
• Online assessment and performance monitoring, and
the linking of datasets used for reporting purposes
• Integration of products and services from multiple
providers to create a seamless user experience
• Access to the same service on a variety of devices
Standards Groups
• National Schools Interoperability Program
(NSIP)
• Systems Interoperability Framework (SIF)
Student Data Life Cycle
Administration
Learning
Analytics,
Dashboards
Optimise integration
Manage risk
Identifier Strategy
Student
enrols
School/School
System
Identity
Data
portfolio
Assessment
Reporting
Data Transfer
10/11/2014
Trans-Border,
Student Transition
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Hub Model & Data LifeCycle
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ETD
Prime
Broker
National Context
Interoperability Validation
• The Hub Integration Testing Service (HITS) is an
NSIP provided facility that allows application
vendors and jurisdictional teams to work with a
reference model of an information hub based on
SIF 3.
• The service is designed to model the interactions
that jurisdictions and vendors will need for simple
and complex integrations. The service will allow
existing SIF developers and teams that have not
yet worked with SIF to become familiar with the
mechanics of SIF 3.