Let`s Ride! - Hawaii Automobile Dealers Association
Transcription
Let`s Ride! - Hawaii Automobile Dealers Association
The Official Publication of the Hawaii Automobile Dealers Association 2015 Convention Edition Maui Let’s Ride! The 56th HADA Convention s October 8-11, 2015 Fairmont Kea Lani s Wailea, Maui Other Stories in this Edition... 2015 Sales predicted to be up 4.3% WORK IS GOOD UNDER THE HOOD JOBS Surf’s (Sales’r) Up... Total Jobs are up, from 3,949 LY to 4,215 TY (total, all 75 dealerships) THE EFFORTS TO GO PAPERLESS HADA efforts to help the counties design and implement electronic vehicle registration are underway after SB233 passed. Proud to be Hawaii’s Best Automotive Dealerships Each of our locations proudly offers superior customer service and quality automotive products priced with No Additional Dealer Markup. Plus, every new vehicle purchased is covered by the SERVCO PROTECTION PLAN – 180 days of renewable Roadside Assistance, Road Hazard Tire Protection and Emergency Rental Car Coverage. ServcoAuto.com CHEVY SILVERADO LEXUS IS SUBARU FORESTER SCION FR-S TOYOTA CAMRY SERVCO TOYOTA HONOLULU SERVCO AUTO WAIPAHU SERVCO TOYOTA WINDWARD SERVCO SCION 1-855-436-7920 1-855-702-8005 1-855-879-2479 564-2400 ServcoToyotaHonolulu.com ServcoAutoWaipahu.com ServcoToyotaWindward.com ServcoScion.com SERVCO SUBARU HONOLULU SERVCO SUBARU KAIMUKI SERVCO LEXUS HONOLULU SERVCO LEXUS MAUI 687-7600 687-7620 1-800-504-3658 1-855-891-0299 ServcoSubaruHonolulu.com ServcoSubaruKaimuki.com ServcoLexusHonolulu.com (TOLL-FREE) ServcoLexusMaui.com 7 10 REACH in Oahu new vehicle buyers with the Star-Advertiser Source: Nielsen-Scarborough 2015 R1 – 56,855 out of 82,605 (7-day reach) LOOK FOR THE HAWAII CARS AUTO SECTION EVERY FRIDAY IN THE STAR-ADVERTISER For more information on advertising call Patrick Klein at 529-4842 Media Kit and Product Portfolio available at oahupublications.com R 9 STAR-ADVERTISE Friday, 2/22/13 HONOLULU yz<<>>-,0123456789 f efghijklmnopqrstuvwx ABCDEFGHIJKLMNOPQRSTUVWXYZabcd HAWAII’S S SECTION cars E2 E Friday, 9/18/15 ERTISER HONOLULU STAR-ADV CUTTER 564-9900 DAY 5 2 1 - 9 1 1 1 P L A C E YO U R A D T O E 1 The pulse of paradise 521-9111 5 52 ERTISER.COM/CAR S GALLERIES AUTOMOTIVE AD TODAY: PLACE YOU R tiser.com 521-9111 / staradver 538-NEWS to subscribe staradvertiser.com JANUARY.23.2015 M GUNN C O M By MALCOL IA. LBASEMED WWW.WHE E began life in Novemhe vehicle that the Caravan was, r ber of 1983 as Plymouth/Chrysle along with the ve game-changer Voyager, an automoti a coming. Try ly no one saw Motors that practical neither General Corporaas they might, knock Chrysler off their or Ford could Wagons” “Magic W andard Stow ‘n The sta so-called tion’s can be third-rrow seat floo the perches. and Voyager, plus beneatth the load opt The Caravan arrived a & Country that hand, as can the Th inspired by Chrysler Town were no doubt captaiin’s chairs. en few years later, Beetle-based en Volkswag ce provides surfac 1950. the rear-engine dates back to ant amount of nifica Type 2 van that good things don’t as a two-pe cliché, a sed use use be to But, AutomoFiat Chrysler ith the seats l Wit last forever, and phase out the Canadiane below-floor three er biles (FCA) will automak The a varriety of large and curbuilt Grand Caravan. when the final g in this category den from view hidd FCA’s isn’t saying exactly Storage is everythin‘n Go system helps the word from nother impo An keeping them the standard Stow tain will fall, butfolks is that it will stick belongings by t be its attr has to year keep track of public relations load floor. for the 2016 model e base AVP ( The safety below the around at least alongside a brand new who kage) mode e for GC buyers perfor- Pack and will co-exist . Beyond that, the T&C world of differenc greater d comes wit and Town & Country with the Toyota Sienna, can count on considerably to 3,600 quently req freq loaded with up will compete soloKia Sedona and Nissan mance when fullyweight. The engine also the e air/cruise Honda Odyssey, g Transit Connect of trailer Ford overtakin pounds the ndows var win d for ry punch when despite Quest. As well, gives satisfacto primarily purchase d T SE ad The g hills. And van, which is can also be configure and when ascendin extra power duty, the ial cond-row sec rs. think, commerc what you might fuel consumption pento seven passenge trii-zone clim any for carrying up Grand Caravan has city and came without assenger a pa is 17 mpg in the Physically, the boxy shape for seven or alty (the rating enter floo cen retained the same a significant revifancier 25 highway). wiith powe ore years, although rsepower ovements included MICHAEL KITCHEN S PHOTO T HONOLULUSTREETPU LSE.COM AN EDITION OF Scan or text STARAPP to 43766 to download the FREE APP! GET THE APP Message & data rates may apply. Text STOP to 44144 to unsubscribe. Text HELP to 44144 for customer support. Hawaii Automobile Dealers Association 1100 Alakea Street, Suite 2601 Honolulu, HI 96813 )D[ 2014-2015 HADA 2012-2013 OFFICERS & DIRECTORS Let’s Ride! PRESIDENT RESIDENT P Bill van den Hurk Mike Niethammer If you are going to go out in the surf it’s a good idea to have someone with you. PRESIDENT RESIDENT-ELECT P -ELECT Brian Bill vanKitagawa den Hurk In HADA we have 70 associate member companies that serve as great partners. VICE ICE PRESIDENT V PRESIDENT Eric Fukunaga (ULF)XNXQDJD SECRETARY ECRETARY S Wayne DeLuz Joe Nicolai TREASURER REASURER T NickUekawa Cutter John NADA DIRECTOR NADA DIRECTOR Stan JoeMasamitsu Hanley HAWAII DIRECTOR HAWAII DIRECTOR Jackie De DeLuz Wayne Luz MAUI DIRECTOR MAUI DIRECTOR Damien Farias 'DPLHQ)DULDV OAHU DIRECTOR OAHU DIRECTOR Stan Masamitsu Stan Masamitsu OAHU DIRECTOR OAHU DIRECTOR Morrie Stoebner Morrie Stoebner OAHU DIRECTOR OAHU DIRECTOR Kenny Ching Jack Jackson Duke Kahanamoku who surfed frequently with George “Dad” Center caught one of the legendary bluebird waves back in 1917 that led to the Duke’s now-famous mile-long-ride. Bluebirds are created when underwater seismic quakes occur—even by quakes occurring offshore in Japan waters. Bluebirds are rare. They only come around every decade or two. It takes determination, daring, and skill to ride them. Duke had the determination and daring... and he was fortunate to have someone to accompany him and to help him develop his skills. In HADA we are so fortunate to have associate member companies helping us. We take this time, during period of the HADA convention, to thank all our dealer members for their participation in the association this year and for our associate members, whose assistance with our businesses throughout the year and HADA convention sponsorships at this time of year have helped us be successful. OAHU DIRECTOR OAHU DIRECTOR Dan Keppel Keppel Dan We’re taking on the big waves together, in the spirit of one for all and all for one. KAUAI DIRECTOR KAUAI DIRECTOR Ryan Mackey Dan Mackey Here’s to a great 2016! Hopefully, the big swell will continue for a bit longer. AT LARGE DIRECTOR AT LARGE DIRECTOR Keoni Hansen Hansen Keoni AT LARGE DIRECTOR IMMEDIATE PAST PRESIDENT Marc Cutter Nick Cutter Let’s ride! Bill van den Hurk HADA president 2015, 2016 IMMEDIATE PAST PRESIDENT HADA STAFF Mike Niethammer ([HFXWLYH'LUHFWRU HADA DaveSTAFF Rolf EXECUTIVE DIRECTOR 'HDOHU6HUYLFHV0DQDJHU Dave Rolf *HRUJH&RFKDUG HawaiiDealer is designed & published by Custom Publishing Design Group, Inc.® ZZZ0\&RPSDQ\0DJD]LQHFRP7RDGYHUWLVHLQDQXSFRPLQJLVVXH FRQWDFW0LFKHOOH/H%ODQFH[WRUHPDLOPUO#P\FRPSDQ\PDJD]LQHFRP HawaiiDealer is published quarterly by the Hawaii Automobile Dealers Association, 1100 Alakea Street, Suite 2601, Honolulu, HI 96813 Phone: 808 593-0031 Fax: 808 593-0569 Email: drolf@hawaiidealer.com 4 F H B . C O M Zero to sold in no time ȵat. Turbo charge your sales with speedy loan ȏ4XLFNUHVSRQVHWLPHV approvals that get your customers into their ȏ$JJUHVVLYHUDWHV cars and your dealership into the fast lane. ȏ(DV\VHFXUHRQOLQHSURFHVVLQJ Call our Dealer Center at 844-3860. Member FDIC Our Mission Statement Exceed Dealer’s Expectations! For More Information Contact: Linda Fisher M 0HONEs%-AILLINDAlSHER YAHOOCOM +LHSLY(ZZ\YHUJL.YV\W ;4 @V\Y*VTWL[P[P]L,KNL The Small Group With Huge Impact 6 ts! l u Res Dealer’s Expectations YOU DON’T NEED TO SELL CUSTOMERS ON THE ONE BRAND THEY’RE ALREADY SOLD ON. With Allstate, you get a 125-billion-dollar brand and 30 years of F&I and underwriting expertise. Put the power of a leading brand to work at your dealership with Allstate Dealer Services. AllstateDealerSer vices.com VSC GAP TIRE & WHEEL COMPLETE PROTECTION PAINT & FABRIC DEFENSE EXCESS WEAR & TEAR Call Rosalie J. Middleton from Western Insurance Hawaii to add Allstate to your product lineup. 808-722-5491 rosaliej@hawaii.rr.com Allstate Dealer Services is a marketing name for Pablo Creek Services, Inc., E.R.J. Insurance Group, Inc. (d/b/a American Heritage Insurance Services), Northbrook Indemnity Company (Home Office: Northbrook, IL), and First Colonial Insurance Company (Home Office: Jacksonville, FL). Each of these entities is a member of the Allstate family of companies. ©2014 Allstate AUTO SALES REV UP WORK IS GOOD UNDER THE HOOD if you are someone who likes good pay and likes solving problems ...there are good jobs in automotive technology It’s one of the fastest career paths because dealerships provide the training. A modern new car dealership is as spotless as a creamery and loaded with the latest in technology and computerized analyzing tools. Six week summer automotive experience for Juniors and Seniors. Intern at a Cutter Dealership and learn theory at Honolulu Comunity College. Receive 4 college credits towards an Associate of Applied Science degree in Automotive Technology. A running start for 2015 HAWAI‘I SALES JOBS LONGTERM TEACHING THE D U C K T O F LY $3 BILLION Figure r 1 Illustrative Daily Load in 2020 4,000 3,500 3,000 Sunday Closing Law Summary The HADA board of directors, citing an interest in seeing employment in the Hawaii retail auto industry appeal to a broader base of potential employees (including those who want to be assured of Sunday’s off), and noting that many neighbor island auto dealerships already post Closed on Sunday signs, is examining the ramifications of a “Closed on Sunday” statute for the Hawaii retail auto industry. Here is a summary, provided by NADA, of the states with closed on Sunday laws: Alabama No Nebraska No Arizona No Nevada Yes Arkansas No N. Hampshire No Colorado Yes New Jersey Yes Connecticut No New Mexico No Florida No New York k No Georgia No N. Carolina No Hawaii No (currently) N. Dakota Yes Illinois Yes Ohio No Indiana Yes Oklahoma Yes Iowa Yes Oregon No Kansas No Pennsylvania Yes Kentucky No Rhode Island Yes Louisiana Yes S. Carolina No Maine Yes S. Dakota No Maryland Yes Tennessee No Massachusetts No Texas Yes Michigan Yes Utah No Minnesota Yes Vermont No Mississippi No Washington No Missouri Yes W. Virginia No Montana No Wisconsin Yes MW 2,500 2,000 1,500 1,000 Total Load T 500 Load Net of W Wind and Solar 0 1 401Ks 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Hours 24 Figure r 15 Duck Curve With All Ten T Strategies 4,000 3,500 3,000 MW 2,500 2,000 1,500 1,000 10 Strategies T Total Load Pre Strategy T Total Load 10 Strategies Net Load Pre Strategy Net Load Total number of states that responded to NADA surveys in 1990 and 1994 = 45. 500 0 NADART 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Hours Yes = 18 — No = 27 24 ENERGY SUNDAYS Points presented at the August 13, 2015 HADA exec committee meeting A quick look at the points presented at the most recent HADA exec committee meeting: the state market predicted to increase 4.3% from 2014 to 2015. 3. JOBS 1. HAWAII Congresswoman Tulsi Gabbard was selected to serve as the keynote speaker at the NextGen segment of the NADA Washington (D.C.) Conference, September 28-30. Hawaii plays an increasing role in national public policy relating to the auto industry. 2. SALES Light vehicle sales (registrations) continue on an upward trend – with 8 Some 4,215 employees are working in HADA-member dealerships – all of the state’s new car dealerships. The number has increased by 266 employees over last year. 4. LONGTERM Going forward dealers know the rise and fall of the new vehicle sales has followed the so-called Golden Gate Bridge pattern in Hawaii for decades and decades. As far back as records have been kept. HADA added (red and blue bars) to show what uptake was NEEDED in renewable fuel vehicles to reach the goals of the Hawaii Clean Energy Initiative – a tall order of 400,000 vehicles by 2030. This is a power of magnitude (10x) what is currently trending, in best-case scenarios. An educational campaign about renewable fuel vehicles is a HADA-offered proposal to boost sales of these vehicles. 5. NADART NADA has recently changed its dealership retirement trust. The highly-vetted It’s about the and s s 1 0 HADA executive committee: (counterclockwise around the table) Brian Kitagawa, pres.-elect, Bill van den Hurk, pres., Nick Cutter, treas., Stan Masamitsu, NADA dir., Eric Fukunaga, vice pres., and Mike Niethammer, immed. past pres. THE FUTURE partnership between a utility company and vehicle owners would help reduce electric power costs for everyone. Who knew? 8. SUNDAYS new trust management agency EMPOWER charges significantly less (roughly half) of the previous fee and has a track record of significantly higher dollar returns for dealers who participate. Ph: NADA’s Virginia Graham 657-4640880 6. PAPERLESS HADA president Bill van den Hurk has made electronic vehicle registration the association’s highest priority this year. EVR will save many a trip to the DMV, when fully implemented. It will take a continuous association-wide effort to get it done, though. 7. ENERGY The famous “duck” graph – produced by all electric utilities shows that oil burned by the power company (top line) will be reduced – streamlining the graph like a duck flying – when electric vehicles and hydrogen fuel vehicles provide energy storage and grid feedback capabilities allowing the utility to take advantage of access to so-called “waste” energy – the energy produced by renewable generation which cannot be used at certain times by the power company, but which could be stored in electric car batteries for later use with feed-in tariffs credited back to the vehicle owner. This unique Many neighbor island new-car dealerships are closed on Sundays. Recently, on Oahu, following the lead of Honolulu Ford, which posts a freeway-visible sign “SUNDAY, WE REST” other new car dealerships have begun closing on Sundays, including the Aloha Kia, and Infinity of Honolulu. 9. THE 1s AND 0s Most people are aware that 1s and 0s are the foundation for everything that happens inside a computer. Binary code uses two digits – 0 and 1 – and nowadays, pretty much EVERYTHING, including dealership DMS systems, service bay vehicle diagnostic tools, much dealership marketing, and soon, dealership-based electronic vehicle registration... takes advantage of the light-speed of the 1s and 0s. Autonomous cars will take this phenomenon to another level. Some automakers, this year, are making moves in this direction with automatic braking. 9 IT’S YOUR LOCAL AUCTION LANE. BUT IT’S THE WORLD’S LARGEST Manheim Hawaii SERVING HAWAII’S AUTOMOTIVE INDUSTRY FOR OVER 25 YEARS Dealer Consignment | Simulcast | OVE.com | Manheim Export Trader.com Kelly Blue Book | AutoTrader.com DID YOU KNOW? 7 out of 10 Dealer cars sell through the lanes at Manheim Hawaii. '(# $')'3 4(# $' ©2014 Manheim, Inc. All rights reserved. Manheim BUY. SELL. WIN and the M logo are trademarks of Manheim, Inc. 10 The View Of The Upcoming 2016 LEGISLATIVE SESSION An ACTION ALERT system helped dealers quickly log in Last year, HADA dealers logged in with emails quickly and in large numbers, to stop the extremely flawed sick leave legislation that had moved to its final committee. Dealers testified that, over the decades, they have developed extensive company benefit plans for employees, including paid time off for vacations and sick leave, and the sick leave bill’s ill-advised “one-size-fits” was clearly flawed legislation. Legislators responded to dealer input, and killed the bill. However, because bills are carried over, in two-year cycles, the flawed bill remains precariously close to final passage, even though stopped last year, and could be brought up again in 2016, with little time to react. It will take vigilance and the ability to quickly log in if the bill is brought up for reconsideration. Much thanks goes to the Chamber of Commerce of Hawaii for providing HADA use of their ACTION ALERT system which automatically fills in legislator email addresses and forwards emails to the appropriate members in the legislature. Again, the 1s and 0s, an efficient digital solution, the ACTION ALERT system, helped dealers log in. On the pro-active legislation front, dealers initiated and shepherded to passage SB233, a bill to modernize county DMVs, helping to eliminate dealer personnel standing in line by providing electronic vehicle registration, on-site from dealerships. This legislation will help DMV customers, by reducing lines, DMVs themselves, by freeing up hours to serve other customers, and dealerships by reducing time to register vehicles. DEALER DAY AT THE CAPITOL also saw dealers support legislation to set up a task force to recommend ways to develop infrastructure for hydrogen fueling stations (SB1296). The bill passed. Now, HADA is participating in the 5-member task force and working group. 11 Providing exceptional service for you and your clients. MIKE WARING WAYNE ARAKAKI EDSON TOMA Vice President & Manager Ph: 544-3731 Fax: 532-4200 michael.waring@centralpacificbank.com Vice President, Dealer Center Ph: 544-5282 Fax: 532-4200 wayne.arakaki@centralpacificbank.com Assistant Vice President, Dealer Center Ph: 544-5284 Fax: 532-4200 edson.toma@centralpacificbank.com We have the loans that get your clients in your cars and out the door. Contact us today to see how our auto loans can work for you. COMPETITIVE RATES FLEXIBLE TERMS QUICK LOAN APPROVALS RESPONSIVE SERVICE 0HPEHU)',& FHQWUDOSDFLÀFEDQNFRP Protecting Our Customers' Assets Serving & Supporting Hawaii’s Auto Dealers Since 1976 Need Answers? www.HawaiiAutoDealer.com YOUR HADA INFO RESOURCE Cavanah Associates, Inc. II A U T O M An Independent Insurance Agency Specializing in: O B W A H A E IL E IO D N hada A 12 L E R I A A S S O C T Full Dealer Package Garage Liability Property Insurance Physical Damage Workers Compensation Employment Practices Liability Phone: (808)537-1970 Vehicle Service Contracts GAP Protection Programs Homeowners Insurance Personal Auto Insurance Dealer Enhancements Group Life and More! www.cavanah.com /Does your DMS feel like a partnership... or a hardship? : Dealertrack now makes switching to the industry’s m o s t t rustworth y DMS eas i er than ev er . QUICKNAV INFODIVE At times, your existing DMS may feel more like a problem than a solution: limited features and functionality, minimal integrations and options, and terms and conditions that benefit your provider far more than your dealership. Dealertrack DMS is data-driven and intuitive, with unmatched 3rd party integration, and features contracting, support and partnership that are transparent, trustworthy, and customizable. // Learn about how easy it is to switch to Dealertrack DMS today at on.dealertrack.com/switch 13 The future of electric vehicles Hawaiian Electric wants to help our customers reduce their total monthly household energy expense by encouraging customers to switch to plug-in electric vehicles and take advantage of our proposed new discount charging rates.* Why are the Hawaiian Electric Companies proposing these new time-of-use EV charging rates*? t 5PFODPVSBHFNPSF&7VTFCZNBLJOHUIFEJTDPVOUSBUFTTJNQMFSBOEFBTJFSUP sign up for. Our proposed new rates* offer more hours at the lower rate. t 5PNBLFHPPEVTFPGUIFFYDFTTFMFDUSJDJUZJOUIFNJEEMFPGUIFEBZGSPNSPPGUPQ solar on thousands of homes. Using this electricity more effectively will benefit all our customers as we move to our clean energy future. Note: We’ve proposed new commercial time of use EV charging rates* as well. Example of a Typical Household Energy Budget Before EV After EV Household Budget Household Budget Gasoline Electricity Total Expenses $88 $140 $228 Gasoline Electricity $0 $154 Total Expenses Total Savings $154 $74 For illustration purposes only. Estimates based on a typical Oahu residential customer switching from an internal combustion engine vehicle to an equivalent model plug-in electric vehicle, signing up for proposed new time-of-use EV charging rates and NOT charging the vehicle during peak demand hours from 5 to 9 pm. * New rates subject to Hawaii Public Utilities Commission approval. www.hawaiianelectric.com/GoEV BIG TABLE… BIG ISSUES The Motor Vehicle Industry Licensing Board sits at a big table and acts on some big issues. The recent meeting of the Motor Vehicle Industry Licensing Board, (counterclockwise around the table) Carl Johnsen, public member; Dennis Short, industry member; Wayne De Luz, industry member and 20152016 MVILB chair; Christine Rutkowski, administrative officer; Rod Tam, Hawaii state attorney general’s representative; Tick Lam, MVILB secretary; Byron Hansen, public member; and Russ Wong, industry member and vice chair. Not shown, Wendee Wilson, public member. One public member position is unfilled. This association much appreciates the board reviewing the recent legislation on electronic vehicle registration and assisting with legislation in year’s past that clarified the “right” of possession of the vehicle title. The board approves the following: LICENSE CATEGORIES UÊ Motor Vehicle Dealer UÊ Motor Vehicle Salesperson UÊ Motor Vehicle Auction UÊ Motor Vehicle Consumer Consultant UÊ Motor Vehicle Manufacturer UÊ Motor Vehicle Distributor Renewal is Biennial June 30 every even numbered year. The administrator has stated that late renewals will no longer be accepted. Failure to timely renew by the renewal date will result in the forfeiture of the license and will require licensees to reapply as a new applicant, meet all current requirements, and submit all documents and fees again. Motor vehicle broker (CB) licenses ONLY, will not be able to reapply for another CB license. Due to changes in the law, the board is no longer authorized to approve and issue new motor vehicle broker licenses. 15 In The Home Own every opportunity in your customers’ homes with custom products from Reynolds Document Services ReminderTRAX® Direct Mail ' " with targeted effective mailing. ' !"!# personalized mailings. ' ! ! %! existing base with industry-leading list providers. ' ! %! dealership for recommended services. '"%! time, to the right customers. ' %! !" with online reporting. To learn how to claim your space, contact your$OCUMENT 3ERVICESConsultant#LIFF(ALL ATor visit www.reyrey.com/ClaimYourSpace. © 2014 The Reynolds and Reynolds Company. All rights reserved. Printed in the U.S.A. 7/14 Aloha Kia’s “Closed-Sundays” sign greets customers who visit the company’s Nimitz Hwy/Lagoon Drive location near the airport. Many neighbor island dealerships have been closing on Sundays for years, and this past year, Honolulu Ford began closing on Sundays, and erected a large freeway-visible sign, “SUNDAY, WE REST.” Recently, Infiniti of Honolulu has been closing on Sundays also. EVERY DAY IS GAME DAY. New in appearance. New in attitude. New in performance. We’re bringing our A-Game every day to help you bring yours. Get to know the new Autotrader at AGame.Autotrader.com or contact your local Advertising Consultant Nicholas Olivas • 808.798.5825 • Nicholas.Olivas@autotrader.com. DIGITAL MARKETING SOLUTIONS // SHOPPER INSIGHTS // LOCAL MARKET GUIDANCE ©2015 Autotrader.com, Inc. All Rights Reserved. Autotrader is a registered trademark of TPI Holdings, Inc. used under exclusive license. 17 HAWAII CONVENTION CENTER 1801 Kalakaua Ave Honolulu, HI 96815 MARCH 18-20, 2016 September 30, 2015 – Email completed space order form October 23, 2015 January 22, 2016 – 50% deposit and executed contract due – Payment in full due Square footage charge includes: > Themed carpet in public aisles > Themed manufacturer identity sign over your Exhibitor Info Online HiAutoShow.com/Exhibitor > Up-to-date floor plan > Specific move-in and move-out information > Exhibitor Services Manual Show Hours public aisle to guide visitors into your display > Daily vacuum service for all exhibit carpet > Daily emptying of all exhibit area waste containers Friday Saturday Sunday Exhibitor Move-In Hotels Near the Convention Center Electric & Carpet - Tuesday, March 15 Freight/Set Up - Wednesday, March 16 Vehicles - Thursday, March 17 Vehicle move-in must be completed by 5 pm Exhibitor Move-Out Move-out will begin at the close of the show on Sunday, March 20 from 7:30 until 9:30 pm and Monday, March 21 from 8 am until 5 pm. 12 noon - 10 pm 10 am - 10 pm 10 am - 7 pm Title Sponsor DoubleTree Alana Hotel Waikiki 1956 Ala Moana Boulevard Honolulu, HI 96815 Tel Guest Fax Sponsored By 808.941.7725 808.949.0996 Hilton Hawaiian Village Produced By 2005 Kalia Road Honolulu, HI 96815 Tel Guest Fax 808.949.4321 808.951.5458 HIAutoShow.com Sales & Marketing LISA GELB Tel 248.594.2537 Cell 313.363.7899 LGelb@enthusiastnetwork.com HI - TECHNOLOGY at the FIRST HAWAIIAN International Auto Show The Power of Hawaii The First Hawaiian International Auto Show returns March 18-20, 2016 to the world-class Hawaii Convention Center. Our HI-Tech theme makes the auto show the ideal place to showcase all of your latest models, alternative fuel vehicles and newest in-car technology! The First Hawaiian International Auto Show Influences Customers’ Purchase Decisions > More than one in five new car buyers attends an auto show in the months prior to their new auto purchase. Free Ocean Shipping! > Nearly two-thirds of auto show at- In order to assist with bringing your specialty vehicles, concept cars, pre-production models, tricked out SEMA vehicles and new alternative fuel technologies to display, show management is offering FREE OCEAN SHIPPING for these show features. Please alert show management at least 60 days in advance of opening to take advantage of this offer and be included in the extensive marketing and public relations campaign. tendees have made up their minds about which vehicle to purchase by the time they leave the auto show. > New car buyers ranked auto shows one of the highest influences on their purchase decision – bested only by prior experience or personal recommendation. Host A Test Drive! Our auto show attendees come with buying on their minds - 51% of visitors say an auto show influences their new vehicle purchase. That number goes up to 64% when the visitor has taken a test drive. The drive staging areas are visible centers of activity at the show, with many display and branding opportunities. Sponsoring a test drive is a great way to get the attention of qualified customers. A Motor Trend Auto Show Promotes Your Brand > Your display highlights will be included in the show’s extensive marketing, public relations and social media campaigns. > Tell us about any special pre-production or concept vehicles to be featured in your display, so we can include them in our show promotions. > A FREE 12-month subscription to MOTOR TREND Magazine comes with every paid admission! New vehicle buyers who attended an auto show reported: Time Until New Vehicle Purchase Most Influential Aspects of an Auto Show Display AUTO SHOW RETURN ON INVESTMENT *Data Copyright 2014 Foresight Research. All Rights Reserved. 2015-Model Motor Trend Auto Expo Surveys. Test Drives Influence Purchase Decisions t t t t "DIJFWFIJHIFSQSPmUTQFSTBMFIJHIFSDMPTJOHSBUJPTPOFYJTUJOHUSBöDBOEFYQFSJFODFNPSFSFQFBUCVTJOFTT $SFBUFBCFUUFSDVTUPNFSFYQFSJFODFBOEBDIJFWFEPDVNFOUFE$4* %FWFMPQBGVMMZEPDVNFOUFEDVMUVSFPGDPNQMJBODFXJUIDPOUJOVPVTFUIJDTUSBJOJOH 0QFSBUFNPSFQSPmUBCMZXJUIPVUEFDFQUJWFNFUIPET College off Automotive Management The World’s Premier Automotive Management & Lending School “We needed a solution to standardize our Sales, Desking and F&I process at each location and create a team atmosphere where everyone has the same objective of 100% happy customers, in order to continually increase profits per sale, closing ratios and repeat business. We also wanted a training platform where we could customize and use to train, test and support ALL employees on the values, policies and best practices of our organization, while taking advantage of The College’s world class training, coaching, and career development programs. The College is helping us build our own customized Aloha Auto Group training center online and accomplishing all of our training objectives. The ACT program and its emphasis on ethics are also helping us attract, develop and retain top talent with good character at our organization.” Russ Wong, Aloha Auto Group COO “I have to admit we were a little skeptical in the beginning. The College made some pretty bold claims. Their promises to create happier employees that have less stress at work while achieving higher profits and 100% happy customers 100% of the time sounded too good to be true. But the results speak for themselves. What mattered most to me was what my employees thought of the program, and then the program’s effect on our bottom line. After seeing that every employee, without exception, agreed with the content and was happy to be participating in the training and after watching our profits in the first store increase by several hundred percent more than we invested in the training in just the first 30 days, I was sold. After 18 months, we continue to utilize the services of The College Training Program and are achieving our goals of happier customers and increased profits. I highly recommend all dealers in Hawaii use the training services provided by The College of Automotive Management,” stated Bill van den Hurk, Owner of Aloha Auto Group Note: The College of Automotive Management is so confident that all H.A.D.A. members and their employees (Sales & Management) will be completely satisfied with their Automotive Career Training experience that the College will gladly provide a 100% Money Back Guarantee. 20 'PSBEEJUJPOBMJOGPSNBUJPOQMFBTFDPOUBDU#JMM)BOZBL!PSCIBOZBL!MBHDDPN STREAMLINE FINANCING. ACCELERATE SALES. Reach more buyers, sell more cars and fund loans faster with CUDL and CUDL AutoSMART by CU Direct. Point-of-Purchase Lending Mobile & Online Auto Shopping Q Reach a nationwide network of 1,100 credit union lenders. Q Reach in-market credit union members. Q Access pre-approvals, get instant decisions on loans, and receive fast funding. Q Showcase your inventory on credit union websites and mobile devices. Q Simplify workflow with two-way DMS integration. Q Share unlimited photos and technical specifications for each vehicle. Q Drive revenue through backend products and flat fee income. Q Free marketing materials and support. Get started today! Call Andrea Hussey-Leong at 808.782.4960 or visit CUDIRECT.com Mahalo! CU Direct proudly serves 65 dealers and 20 credit unions on all four major Hawaiian islands: +,-#(&&-'#,03-#(.*'&',3 %("#13#!+%'3/##3/##'%3('(%-%-#* )*,&',3+,"-(&&-'#,03/##"((%+3*%/## -#(&&-'#,03-#3'#.*+#,0( /##3/##',*%3#$&3/##,,3-#(-',03%%0+%(&&-'#,03('(%-%- The Enterprise Way Pick-up subject to geographic and other restrictions. ©2013 Enterprise Rent-A-Car E01923 11.13 21 The Official Publication of the Hawaii Automobile Dealers Association The Official Publication of the Hawaii Automobile Dealers Association The Official Publication of the Hawaii Automobile Dealers Association 2015 Summer Edition 2015 First Quarter 2014 Fourth Quarter Dealer Day at the Capitol HADA Logs in on TPP The Official Publication of the Hawaii Automobile Dealers Association 2014 Convention Edition Niki van den Hurk Issues worth flying to gton D C for… Washington D.C. Hawaii’s 2015 Dealer of the Year see cover story page 8 HADA president Bill van den Hurk greets House Speaker Joseph Souki during Dealer Day at the Capitol February 12, 2015 See pictorial feature on pages 8 – 15 Stan Masamitsu (left) and Keoni Hansen brought HADA’s requests for help to the Hill Niki with a picture of her great grandfather P.E. Martin, who developed the automotive assembly line concept for Henry Ford in the early 1900s. On the Trade Pact—Reserve Currency is the Key (Page 8) Other Stories in this Edition... Hawaii Auto Outlook Let’s Ride! 2015 First Hawaiian International Auto Show Register at www.hawaiiautodealer.com Hawaii’s show scores high on Motor Trend’s auto show benchmarks. 18 56th HADA Convention Oct. 8-11, 2015 Fairmont Kea Lani, Maui 11 54,095 48,705 Other Stories in this Edition... ™ 56,400 Hawaii Auto Outlook ™ Other Stories in this Edition... Hawaii Auto Outlook ™ AUTO SALES REV UP 32,649 Other Stories in this Edition... 113TH CONGRESS 2D SESSION Hawaii Auto Outlook 113TH CONGRESS 1ST SESSION H. R. 5403 To nullify certain guidance of the Bureau of Consumer Financial Protection and to provide requirements for guidance issued by the Bureau with respect to indirect auto lending. 42,463 35,576 IN THE HOUSE OF REPRESENTATIVES Sales continue upward for 2015 3.7% improvement predicted for the year 26 A running start for 2015 New vehicle registrations were up 18% in the last quarter of 2014. 26 First Hawaiian International Auto Show, March 13-15 …features 350 new cars and trucks including the first hydrogen fuel cell electric vehicle to be offered in Hawaii 23 IN THE SENATE OF THE UNITED STATES SEPTEMBER 8, 2014 Mr. STUTZMAN (for himself, Mr. PERLMUTTER, Mr. BACHUS, Mr. DAVID SCOTT of Georgia, Mr. BARR, Mr. SHERMAN, Mr. CAMPBELL, Mr. PETERS of Michigan, Mr. LUETKEMEYER, Mr. MURPHY of Florida, Mr. POSEY, Mr. KILDEE, Mr. WILLIAMS, and Mr. COSTA) introduced the following bill; which was referred to the Committee on Financial Services Which comes first, the chicken or the egg? Answer: Both. Simultaneously. HADA supports bill for government fleet hydrogen fueling station, which can jump start the transition to the new clean fuel. 18 Robert Zarco was the keynote speaker at the 2014 HADA convention which saw a record 253 attendees. 18 Pure Joy. Bill Hart, right, of Cavanah & Associates shot a hole-in-one at the convention’s golf tournament He is shown here with Bank of Hawaii’s Craig Ito. 18 More Joy. Hawaii’s State Teacher of the Year receives her new car (use for a year) 26 CFPB Guidance raising cost of loans 8 ™ C ONGRESSIONAL P ROPOSAL : S. 921 To amend chapter 301 of title 49, United States Code, to prohibit the rental of motor vehicles that contain a defect related to motor vehicle safety, and for other purposes. Elimination of Advertising Deduction MAY 9, 2013 Mr. SCHUMER (for himself, Ms. MURKOWSKI, Mrs. BOXER, Mrs. MCCASKILL, Mr. BLUMENTHAL, Mrs. FEINSTEIN, Mrs. GILLIBRAND, and Mr. CASEY) introduced the following bill; which was read twice and referred to the Committee on Commerce, Science, and Transportation Bill that would ground loaner cars for minor open recall issues 9 Measure that would eliminate advertising as a deductible business expense 20 Advertise In The HawaiiDealer Established under HADA president Charlie King in 2002, the HawaiiDealer is a quarterly magazine that provides information on the activities of HADA members to a wide audience, including the membership of the Association, key employees at the dealerships, legislators, city council members, Hawaii media, the Congressional Delegation, and many Hawaii sister organizations. Also see the HADA website at www.hawaiiautodealer.com Call us if you’re interested in your own magazine, or if you’d like to buy an advertisement in this magazine! Custom Publishing Design Group has assisted many companies in producing beautiful, full-color magazines... for free! 22 1-800-246-1637 www.MyCompanyMagazine.com Stan Osserman, standing with yellow “coordinator” name tag, is shown with members of the task force formed by the legislature through SB1296 to examine ways for Hawaii to develop hydrogen fueling station infrastructure to support the incoming hydrogen fuel cell electric vehicles. HADA has been named to the task force. HADA’s Stan Masamitsu, shown at the right, was present at the meeting held at the Free Trade Zone building near Pier 2 adjoining downtown Honolulu. Dave Rolf, HADA executive director, not shown, was also present. The meeting included representatives from the U.S. Dept. of Energy, the State Dept. of Transportation, the State Department of Business, Economic Development and Tourism, the State Energy office, the State Attorney General’s office, and the State Hydrogen Projects director. The hydrogen fuel station task force bill was one of two bills emphasized during HADA’s Dealer Day at the Capitol this year. 23 24 Call our local team (800) 553-7146 Online at jmagroup.com F&I A division of FIXED OPS TRAINING FRONT-END SALES IN-STORE SUPPORT OPERATIONS INCENTIVES JM Family is a diversified automotive company ranked on the FORTUNE® 100 Best Companies to Work For® list, its seventeenth consecutive year. © 2015 Jim Moran and Associates, Inc. 25 CFPB’s Attack on Auto Financing is Flawed and has Drawn the Attention of Hawaii’s members of Congress The National Automobile Dealers Association members and HADA members applaud the continued bipartisan efforts in Congress to rescind a flawed guidance from the Consumer Financial Protection Bureau that would harm consumers by limiting their ability to obtain discounted auto financing. Hawaii members of the U.S. House of Representatives, Reps. Tulsi Gabbard and Mark Takai, have joined a group of bi-partisan cosponsors of H.R. 1737, the bill Reps. Frank Guinta (R-N.H.) and Ed Perlmutter (D-Colo.) introduced as the Reforming CFPB Indirect Auto Financing Guidance Act of 2015. The legislation would repeal a CFPB bulletin from 2013 that was designed to pressure lending institutions into eliminating the availability of auto financing discounts. These discounts save consumers millions of dollars every year. "Consumers have the right to obtain auto financing at discounted rates, and those rights should be protected, not threatened," said NADA President Peter Welch. "There is bipartisan support in Congress to require the CFPB to consider how harmful its guidance could be to consumers, and we applaud Reps. Guinta and Perlmutter for their leadership on this issue." The CFPB's lack of transparency and accountability has prompted 130 members of Congress (76 Republicans and 57 Democrats) to request additional information from the agency on how it arrived at the conclusions it used to justify its original March 2013 guidance, but none of these requests have been completely fulfilled, and many have gone unanswered altogether. The Reforming CFPB Indirect Auto Financing Guidance Act was initially introduced at the end of the 113th Congress and garnered the support of many House Republicans and Democrats. In addition to rescinding the CFPB's flawed guidance, H.R. 1737 would require the Bureau to follow a transparent process - including providing for a public comment period, consulting with the agencies that share jurisdiction over the indirect auto financing market, and disclosing its testing methodologies - prior to issuing any future guidance related to indirect auto credit. The CFPB has acknowledged that it did not analyze or estimate the economic impact its guidance would have on consumers. Additionally, while the Bureau's own report showed that its model for mea- 26 NADA’s Andy Koblenz speaking at the 100th Anniversary of the Automotive Trade Association Executives meeting held this summer in Detroit. The background screen showed members of Congress questioning an official from the CFPB during congressional hearings. suring fair credit risk is flawed, it has not responded to a major peer-review study by Charles River Associates that found several significant flaws in the Bureau's methodology, which have led to inaccurate, incomplete and unreliable conclusions about pricing disparities in the auto finance market. Bill van den Hurk’s Aloha Kia dealerships are on all islands. The dealerships have donated a KIA Electric Soul (use for a year) for the 2016 Hawaii State Teacher of the Year, to be named in mid-October during Department of Education ceremonies. 27 VEHICLE RECALL LEGISLATION IS OVERBROAD ISSUE KEY POINTS Congress is considering measures that would ground all rental and used vehicles under any open recall. These bills are overly broad because the majority of vehicle recalls do not require the drastic step of grounding the vehicle. Congress should focus on strategies to boost recall completion rates instead of grounding vehicles for minor recalls. UÊ Recall bills under consideration are overbroad since they indiscriminately ground all rental and used vehicles under recall at a dealership, no matter how minor the impact on safety. The current vehicle recall process was not designed to differentiate among potential levels of risk. BACKGROUND UÊ Franchised auto dealers play a vital role in ensuring that recalled vehicles are fixed. According to the National Highway Traffic Safety Administration (NHTSA), the average recall vehicle completion rate is 75 percent. Often recalled vehicles are not repaired because the customer ignores or does not receive the recall notice, or parts are unavailable. Should safety data on recall related vehicles demonstrate legislation is warranted, Congress should take a more targeted approach focusing on serious safety related recalls. UÊ Policies should be tailored to boost consumer recall response and completion rates. Dealers support a 100% vehicle recall completion rate. NHTSA could improve the recall process by designing the database to handle multiple VIN requests as a single inquiry. Proposals that would ground all vehicles under open recall at a dealership fail to differentiate between recalls that involve a defect that should be immediately addressed and those with a negligible impact on safety. These recalls have included an incorrect phone number in the owner’s manual, or an airbag warning sticker that might peel off the sun visor. A recent survey of 2,100 vehicle recalls revealed that 80 percent of recalls do not come with any recommendation from the manufacturer or NHTSA to stop operating the vehicle. Additionally, there has not been any analysis or data on recall-related vehicle crashes and injuries. As there will be major costs related to these recall proposals as drafted, it seems prudent to first ascertain the safety benefit and cost to consumers and businesses if millions of vehicles are grounded -- potentially for months. A better approach to grounding all vehicles under open recall is to improve the recall process to maximize safety recall completion rates. NHTSA’s new online recall database allows consumers and dealers to check the open recall status of a vehicle by VIN. This new online resource may impose on dealers a heightened standard of care, given this new ability to determine whether a non-brand vehicle is subject to an un-remedied safety recall. NADA has urged all dealers to consult this website prior to selling any used vehicle. 28 STATUS The Senate passed its version of the transportation bill (H.R. 22) on July 30. H.R. 22 included a provision offered by Sen. Claire McCaskill (D-Mo.) and accepted by Senate Commerce Committee Chairman John Thune (R-S.D.) that would prohibit “rental car companies” from renting vehicles (and dealer loaners) under open recall. Sen. Blumenthal (D-Conn.) filed a related amendment that would ground all used vehicles under recall sold at a dealership (but not private sales). The Senate Commerce Committee rejected the Blumenthal amendment by a vote of 13-11. Sen. Blumenthal’s used car amendment was not considered on the Senate floor. The House Energy and Commerce Committee is expected to start writing a transportation bill shortly. NADA strongly urges Congress to focus on recall provisions that measurably benefit safety, and oppose legislation that raises costs for consumers and small businesses without a commensurate safety benefit. growth engine Accelerating business performance with a range of financial solutions for Hawaii dealers. Rolf Sorenson | 310.990.5108 | rolf.w.sorenson@baml.com baml.com/dealerservices The power of global connections 29 Following the HADA exec committee meeting, Brian Kitagawa (left) and his wife Nan, (to right of Brian) joined State Culture and the Arts director Jonathan Johnson, shown with HADA briefing book, and Mike Niethammer and Sheri Rolf, who was assisting with refreshments, for a look at the state’s sculpture garden – part of the State Art Museum. HADA is unique in America in that the association frequently uses Hawaii’s public art to help communicate public policy. (For example: The HADA-City and County of Honolulu Sky Gate Press conference featuring electric vehicles, held in 2011, during the Lahaina Noon phenomenon, one of two moments in the year when the directly overhead sun interacts with the sculpture). 115 YEARS OF SERVICE ................................................................................................ YOUNG BROTHERS is proud to be a part of Hawai‘i‘s communities The group is shown in front of the sculpture “Picasso Triggerfish” (background) which has photovoltaic cells embedded to create electric power. The sculpture roughly approximates the profile on the “Teaching the Duck to Fly” graph used in the HADA POINTS briefing. Note: Hawaii was the first state in the nation to dedicate 1% of state public works capital expenditures for the creation of public art. 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