Miniseminar 18.10.2011: Benchmarking of digital cross

Transcription

Miniseminar 18.10.2011: Benchmarking of digital cross
WP 1 AND EREADING SERVICES AND D1.1.2.4 + D1.1.4.2:2
MINISEMINAR 18.10.2011
D 1.1.2.4 + D 1.1.4.2:2
Miniseminar 18.10.2011: Benchmarking of
digital cross-media service concepts +
Technologies and approaches on eReading
ecosystems – summary + slides
Editor(s):
Helene Juhola
Author(s):
Pasi Kivioja (summary) & al.
Confidentiality:
Public (Twitter: #ereading2011)
Date and status:
Date: 21.11.2011- Status: Final 1.0
This work was supported by TEKES as part of the next Media programme of TIVIT
(Finnish Strategic Centre for Science, Technology and Innovation in the field of ICT)
Phase 1 (1.2-31.12.2010)
Next Media - a Tivit Programme
Version history:
Version Date
State
(draft/ /update/ final)
0.1
0.2
1.0
15.11.11
18.11.11
21.11.11
First draft
Second draft
Final version
Author(s) OR
Editor/Contributors
Pasi Kivioja
Helene Juhola
Helene Juhola
Remarks
{Participants = all research organisations and companies involved in the making of the deliverable}
Participants
Name
Organisation
Pasi Kivioja
SL
Helene Juhola
VKL
Lotta Holm
KSF Media
Liisa Riste
WSOY
Olli Nurmi
VTT
Olli Alm
Metropolia
Mikko Suihko
Arena Partners
Petteri Putkiranta
Sanoma News
Sari Enckell-Jylhä
Akateeminen
Otto Peltola
ePaper Finland
Antti Sihvonen
Aalto SE
Juho-Petteri Huhtala
Aaalto SE
Anu Nousiainen
Laurea
Mervi Rajahonka
Laurea
Hannu Järvinen
SMF
Jan Kallenbach
Aalto SCI
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Next Media
www.nextmedia.fi
www.tivit.fi
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Executive Summary
1. Short overview on eReading Services project
Helene Juhola kävi aluksi läpi eReading Services -projektin nykytilanteen ja tavoitteet ensi
vuodelle.
 Ohjelmalla uusi rakenne ensi vuonna: jakautuu kolmeen osaan eReading, Personal
Media Day ja Hyperlocal

Partnereina 2012 mm. Sanoma News, Sanoma Magazines, KSF Media, Lehtiyhtymä,
Kaleva, Arena Partners, Ilkka, WSOY, Otava, Kauppalehti, Alma 360, STTLehtikuva, Kärkimedia, Conmio, VKL (SL, SKY)
2. HBL trial, how do we continue?
Lotta Holm esitteli HBL:n lukulaitekokeilun tuloksia.
 HBL havaitsi kokeissaan, että ihmisiä kiinnostaa kovasti sanomalehden lukeminen
tabletilta.

Lukijoilla kaksijakoinen suhtautuminen lukulaitelehden formaattiin: printin
kannattajat haluavat sähköisen näköislehden ja printin hylänneet jotakin muuta.

Teknisesti kaikkein haastavinta on saada tuotantoprosessi kuntoon ja varmistaa
metadatan laatu.

HBL näkeekin viisaimpana jakaa projekti kahtia:


1) julkaistaan näköislehden kaltaisia sovelluksia iPadille ja Androidille (on jo
julkaistu)
2) jatketaan uudenlaisen tablettiversion kehittelyä, tavoitteena houkutella uusia
yleisöjä ja varhaisia omaksujia
Uuden tablettiversion kehittämisestä tehtiin strategisia päätöksiä kesällä 2011,
parhaillaan on tutkimustyö käynnissä. Kehitysryhmän ydinjoukko työskentelee koko
marraskuun täysiaikaisesti hankkeen parissa.
Merja Helle kommentoi, että testeissä oli mielenkiintoinen asia se, että lukijat
halusivat jonkun arvottavan heille sähköisessäkin lehdessä ne asiat, jotka ovat tärkeitä
ja jotka eivät ole.
3. Case Taro and WSOY
Liisa Riste esitteli WSOY:n ensimmäistä iPad-kirjaa Taro maan ytimessä (Taro at the Centre
of the Earth).
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
WSOY halusi brändätä kirjailija Timo Parvelaa ja Taroa. Kirjassa on Jussi Kaakisen
upea kuvitus. Sisällöllä nähtiin olevan myös kansainvälistä potentiaalia.

Uuden median haasteet kirjakustantajalle:
o kustantajien osaaminen on enemmän painettujen kirjojen puolella
o useita uusia elementtejä käytössä tablettikirjassa
o missä on pelin ja kirjan välinen raja?
o kansainvälinen jakelukanava (Applen App Store) edellyttää useita
kieliversioita
o tuotannon kustannukset vs. tuotteen hinta
o tuotelupaus
o tuoteperhe

WSOY pystyi hyödyntämään talossa jo olevaa osaamista suunnittelun ja konseptien
puolella sekä käsikirjoituksissa, tuotteistamisessa, markkinoinnissa ja myynnissä.

Alihankkijoita tarvittiin mm. ohjelmointiin, kirjan kirjoittamiseen, ääniefekteihin ja
puheeseen.

Kirjatuotteen käytettävyyttä testattiin Helsingin päiväkodeissa ja se sai paljon hyvää
palautetta. Valmis kirja tuotiin App Storeen elokuussa 2011.

Tuotteistamisessa käytettiin hyväksi mm. sosiaalista mediaa: YouTubessa traileri,
omat Facebook- ja nettisivut, ilmaiset Taro-aiheiset mobiilipelit, kevytversio Tarosta

Taloudellinen voitto ei ollut ensimmäinen tavoite vaan kokemuksen saaminen.
Kampanjahinnaksi tiputettiin 9,90 euroa, mutta sekin tuntuu korkealta. Halvasta
kirjasta on kuitenkin vaikea tehdä kannattaa tuotetta.

Applen rooli jakelijana aiheuttaa sen, ettei julkaisija voi varmaksi tietää, kuinka pääsee
vaikuttamaan jakeluun ja markkinointiin. App Storen kautta julkaiseminen osoittautui
hitaaksi ja monimutkaiseksi prosessiksi.
Taro iTunesissa: http://bit.ly/rg2YjK
4. Technology Research Task - results
Olli Nurmi VTT:ltä selosti teknologiapuolelta saatuja tutkimustuloksia.
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
Tavoitteena mm. sellaisen teknologian ja sovellusten kehittäminen, jotka edesauttavat
lukulaitteiden ansaintamallien käyttöönottoa ja jotka tähtäävät parempaan
käyttäjäkokemukseen.

On seurattu mm. HTML5:n ja natiivisovellusten (native apps) kehitystä. Metadataasioista julkaistaan raportti myöhemmin. Lisäksi keskitytty DRM-suojausasioihin,
kontekstualisoituun lukemiseen (esim. sosiaalisen lukemisen konseptit) ja mainonnan
sisällön esitystapoihin.
Lisätietoja liitteestä 4.
5. Technology Research Task – company view
Mikko Suihko, Arena Partners, kertoi HTML5-projektista vuonna 2011 opittuja asioita.
 Olemassa olevaa aineistoa kannattaa pyrkiä hyödyntämään mahdollisimman paljon.

Aineistorajapinnan rakentaminen vie aikaa ja vaatii joissain tapauksissa hyvinkin
syvällistä ymmärrystä taustajärjestelmistä ja aineiston rakenteesta.

Se tapa, jolla toimitusjärjestelmää käytetään, vaikuttaa merkittävästi siihen, miten
helposti aineistoa voidaan hyödyntää (metatieto).

Aineiston laatuun vaikuttaa toimitusjärjestelmän printtiin liittyvät käytännöt ja
toimintatavat, joita on vaikea lähteä muuttamaan.

Kaikkia ongelma- ja poikkeustilanteita varten ei voi varautua automaattisessa
aineistokäsittelyssä.

Saavutettu automaation taso voi olla erittäin hyvä, mutta ei vastaa silti ihmisen
tekemää työtä

Aineistossa havaittuja puutteita voi olla hyvinkin vaikea yrittää paikata jälkikäteen
(prioriteetit, linkitykset, jne.).

Aineiston automaattisen rikastamisen avulla voidaan tarjota merkittävää lisäarvoa
lukijalle ja rakentaa kokonaan uusia tuotteita

Oikeata päätelaiteriippumattomuutta on erittäin vaikea saavuttaa.

Asiakkaan näkökulmaan asettautuminen on erittäin tärkeää käyttöliittymää
suunniteltaessa.

Käyttökokemus on ratkaisevassa asemassa, etenkin kun käyttäjiä opetetaan pois
tutusta fyysisestä tuotteesta.
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
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Asiat kannatta pitää yksinkertaisena.
6. Status of tablet developments in Sanoma News
Petteri Putkiranta selvitti Helsingin Sanomien toimintaa tableteissa.
 HS halusi julkaista iPadilla ja valittavana oli kolme vaihtoehtoa:
1. PDF-tyylinen näköislehti printtilehdestä: halpa kehittää ja tuottaa, huono
käyttäjäkokemus
2. Käsin tehty ulkoasu iPadille: halpa kehittää, kallis tuottaa, hyvä käyttäjäkokemus
3. Automaattinen ulkoasu iPadille: kallis kehittää, halpa tuottaa, riittävän hyvä
käyttäjäkokemus

Näistä valittiin kolmas vaihtoehto.

HS:n iPad-sovelluksen on ladannut lähes 35000 eri laitetta ja sillä on yli 10000
lukijaa. Kaikki ovat maksavia asiakkaita.
o Miehiä 82 %, 25–54-vuotiaita 83 %, suur-Helsingin alueelta 63 %,
päällikköasemassa 63 %, akateemisia 63 %, kotitalouden tulot yli 75000 eur 58
%
o Lukijoista 62 % sanoo mainonnan sopivan hyvin tai oikein hyvin HS-iPadiin. 41
% ilmoittaa klikanneensa iPad-mainosta. Lähes jokainen haluaa nähdä
mainontaa iPadissa.

Seuraavaksi tulossa iPadiin lisää sisältöä, työvälineitä toimittajille, uusia
mediasovelluksia, lisää julkaisuja.

Päätelmät: padit tarjoavat mahdollisuuksia sanomalehdille, niissä on potentiaalia.
Lukijoiden sitoutuminen on syvää, mikä johtaa liiketuottoihin kuluttaja- ja
mainostajapuolella.
7. eBooks and bookstores – where are we
Sari Enckell-Jylhä (yhteistyössä Ville Aholan kanssa): Missä mennään sähkökirjojen
latauskauppojen kanssa?
 Otava iBooks – kustantajat ovat myös kirjakauppiaita: Otava iBooks ei ollut ennalta
arvaamaton juttu

Tilannekatsausta Akateeminen/Suomalainen/Elisan e-kirjakauppa: Valikoimaan
saadaan uutuuksia syksyn mittaan. Hintojen kehitys/kehittymättömyys on jatkuva
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keskustelunaihe asiakkaiden kanssa. Asiakkaan on vaikea ymmärtää pokkarina olevan
kirjan sähköversion olevan monin verroin kalliimpi (esim. Riikka Pulkkisen Totta
maksaa sähkökirjana 19,90 euroa ja pokkarina 8,90 euroa).
o Kehitykselle tuo oman haasteensa tuo DRM-suojaus
o Yrityksille myydään edelleen ei:tä e-kirjojen osalta
o Eink-tekniikka on paljon lukevalle kiinnostava vaihtoehto lukulaitteissa.
Erityisesti pitkä akunkesto on saanut myönteistä palautetta.
o Lukulaitteista kiinnostuneet sanovat suoraan odottavansa kirjojen hinnan
laskemista. Toisaalta odotetaan edelleen kehitystä lukulaitteissa. ´
8. Electronic marketplace for newspapers and magazines
experiences
Otto Peltola esitteli ePaper Finland Oy:n Lehtiluukku.fi:n, joka on sanoma- ja
aikakauslehtien sähköinen markkinapaikka.
 3 vuotta sitten perustettu näköislehtien kauppa, jossa nyt tarjolla 250 lehteä. ePaperlehdenlukuja vuosittain jo n. 3,6 miljoonaa. Näistä maksullisia lukemisia 10 %.

Lehdet ostetaan verkossa Lehtiluukusta. Luukkuu voi kirjautua iPad-sovelluksella. Se
ei oikein houkuttele Apple-maailman asiakkaita mutta palvelee Lehtiluukun
asiakkaita.

Dramaattinen muutos: maksullisesta sisällöstä oli irtonumeroita vuosi sitten 99 %, nyt
tilauksia on euromääräisesti noin 10 %.

Apple-laitteiden latauksista (yht. n. 20000) 56 % tulee iPhonesta, 33 % iPadista ja 9 %
iPod Touchista.

Yllättävää ollut se, että jos päivän lehti ei ole tullut, siitä valittaa useimmiten iPhonen
käyttäjä. ”Emme osanneet odottaa, että joku lukisi lehtiä iPhonesta”.
9. Business Models Research Task – results
Antti Sihvonen, Juho-Petteri Huhtala ja Anu Nousiainen kävivät läpi ansaintamallien
tutkimuksen tuloksia (Aalto-yliopisto – Kauppakorkeakoulu & Laurea).
 Alustavia tuloksia on saatu seuraavilla alueilla:
1. Uudet tuotekonseptit ja arvoa tuottavat (value adding) palvelut.
On tutkittu mm., millaisia oppimisen lähteitä yritykset käyttävät luodessaan
innovaatioita uusilla markkinoilla. Käyty läpi 12 casea sanoma- ja
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aikakauslehtipuolelta sekä kirjakustannusalalta. Suomalaisessa ereadingympäristössä uusia palveluja kehitetään kokeilemalla käytännössä. Läheinen
yhteistyö perinteisten kumppaneiden kanssa johtaa aina näköistuotteen
lanseeraukseen. Tämän vuoksi suositellaan kokeilemista ja perinteisten
kumppaneiden välttämistä, jos halutaan luoda jotain täysin uutta.
Lisätietoa muista tutkimuskohteista esiintyjien PowerPoint-esityksestä.
2. eReading-mainonta: tutkimuskysymyksinä Mitkä ovat mainonnan muodot ja
konseptit tabletti/ereading-kontekstissa ja Kuinka mainonnan muodot eroavat
amerikkalaisissa aikakaus- ja sanomalehdissä?
Sanomalehtien tablettimainokset ovat hyvin samanlaisia kuin internetissä.
Poikkeuksen muodostaa The Daily (vain iPadissa ilmestyvä sanomalehti), joka
hyödyntää useita vaihtelevia mainontatapoja. Aikakauslehtipuolella ei ole yhtä
yleistä mainonnan muotojen hyödyntämisperiaatetta. Wired-lehti on selkeä
edelläkävijä.
10 New concepts and efficient processes, Hannu Järvinen
Hannu Järvinen kertoi ereading-konsepteista Sanoma Magazines Finlandissa.
 Sanoma Median kansainvälisessä kyselyssä heinä-elokuussa 2011 selvitettiin, miten
ihmiset käyttävät iPadejaan. Kyselyyn vastasi 3673 iPadin käyttäjää Belgiassa,
Saksassa, Suomessa, Venäjällä, Hollannissa ja Unkarissa.
o Miehiä 80 %, keski-ikä 39, korkea koulutustaso, 60 % ansaitsee yli keskitason.
o Kaikki käyttävät iPadia kotona. IPad on korvaamassa pc:n.

SMF:llä on Suomessa kaksi natiiviaikakauslehtisovellusta: Gloria ja Tietokone.
Molempia on julkaistu vuoden 2010 loppupuolelta lähtien. Lehdet voi ostaa
ainoastaan irtonumerona, ei tilauksia.

App vai web?
o SMF:ssakin on pohdittu appin ja webin plussia ja miinuksia. Samoin on mietitty,
pitäisikö olla näköislehti vai oma layout.

Miten tällä tehdään rahaa?
o aikakauslehtisisältöä ei saa tarjota ilmaiseksi
o pelkkä irtonumeroiden myynti ei riitä
o uusia sovelluksia on kyllä helppo latailla mutta maksaminen on eri juttu
o printtitilaajien pitäisi olla avainasemassa asiakasuskollisuuden lujittamiseksi
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o vielä ei ole pelkästään digimuodossa ilmestyviä mainoksia pdf-lehdissä
o mahdollinen palvelumalli: online-kirjaston käyttö tilaajille
11. Status of the business ecosystem initiatives
Kristiina Markkula selosti liiketoimintaekosysteemeihin liittyvien aloitteiden tilannetta.
 Yhteisen sisältökaupan liiketoimintasuunnitelma on tehty mutta hanke on ollut
alkukesän jälkeen jäissä eikä ole tietoa, jatketaanko sitä. Kustantajien pitäisi miettiä,
mitä halutaan, onko aika kypsä vai onko se mennyt ohi. Jos kauppaa lähdetään
tekemään, miten se toteutetaan ja kuka sitä vetää? VKL:n rooli oli herätellä, ja nyt
ollaan odottavalla kannalla.

Eräs niche-alueen sisältökauppa on toteutumassa.
12. Media Experience Research Task – results
Jan Kallenbach & co: käytiin läpi eReadingin mediankäyttökokemuksia koskevaa
tutkimusta.
 Motivaationa MX-tutkimukselle on kehitys, jota psykofysiologisen mittaamisen ja
biometriikan alueella tapahtuu. Erityisesti terveyden ja kuntoilun puolella ihmisestä
voidaan jo nyt mitata monenlaisia suureita, joita kerätään yhteen kännykän avulla ja
joiden avulla voi analysoida ihmisen fyysistä ja henkistä tilaa.
 Mittausmenetelmät kehittyvät koko ajan ja on kehitetty jopa tekoihoa, jolla voidaan
seurata ihmisen tilaa.
 Mediakokemus on yhdistelmä järkeä, tunnetta ja opittua käyttäytymistä. Tunteilla on
suuri merkitys ja niihin käsiksi pääseminen olisi tärkeää, jotta palveluita voidaan
kehittää haluttuun suuntaan.
 Media Experience -osuudessa tutkitaan, onko mahdollista kehittää media-alan
tarpeisiin mittausmenetelmiä, joilla pystytään ennustamaan median käyttöä
pidemmällä aikavälillä
 Tutkimuksissa on selvitetty mm. mainossisällön ja toimituksellisen sisällön vaikutusta
toisiinsa vastaanottajassa sekä mainoksen graafisen ulkoasun vaikutusta
toimituksellisen sisällön yhteydessä.

Lisäksi testataan mainosten vuorovaikutteisuutta ja muiden ihmisten
”äänestystulosten” vaikutusta käyttäjään.
Lisätietoja esiintyjien PowerPoint-esityksistä.
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Appendixes
Liite 1.
Liite 2.
Liite 3.
Liite 4.
Liite 5.
Liite 6.
Liite 7.
Liite 8.
Short overview on eReading Services case, Helene Juhola, VKL
HBL trial, how do we continue?, Lotta Holm; KSF Media
Case Taro and WSOY, Liisa Riste, WSOY
Technology Research task – results, Olli Nurmi, VTT ja Mikko Suihko, Arena
Partners
Status of tablet development in Sanoma News, Petteri Putkiranta, Sanoma News
eBooks and bookstores – where are we, Sari Enckell-Jylhä, Aakateeminen ja Ville
Ahola Suomalainen
Business Models Research task – results, Antti Sihvonen & al., Aalto SE
Media experience research task – results, Jan Kallenbach, Aalto, SCI
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eReading
Tasks 2011 & Plans 2012
Helene Juhola
18.10.2011
eReading miniseminar 18.10.2011
9:00
9:15 – 9:30
9:30 – 10:00
10:00 – 10:30
10:30 – 10:45
10:45 – 11:15
11:15 – 11:45
11:45 – 12:30
12:30 – 12:50
12:50 – 13:10
13:10 – 13:50
13:50 – 14:05
14:05 – 14:30
14:30 – 15:00
15:00 – 15:30
15:30 – 16:00
Coffee
Short overview on eReading Services project
HBL trial, how do we continue?, Lotta Holm
Case Taro and WSOY, Liisa Riste
Break
Technology Research Task – results, Olli Nurmi
Status of tablet developments in Sanoma News, Petteri Putkiranta
Lunch in the room specially reserved for the seminar
eBooks and bookstores – where are we, Ville Ahola, Suomalainen or Sari
Enckell-Jylhä, Akateeminen
Electronic marketplace for newspapers and magazines – experiences, Otto
Peltola or Jouni Ikonen, ePaper Finland
Business Models Research Task – Seppo Leminen
Status of the business ecosystem initiatives, Kristiina Markkula
Coffee
New concepts and efficient processes, Hannu Järvinen, SMF
Media Experience Research Task – Jan Kallenbach
Demonstrations at Aalto / TUAS Media Technology
9/2011
Case eReading Services
Business goal of the case:


to develop a content and publisher
driven model for delivering paid
content to different kind of
eReading devices
to create basis for new market and
business ecosystems
Main research questions:



Which are the future business
models/earning logics?
How to create the best possible
media and purchase experience?
What kind of technological
enablers, standards and interfaces
will be needed?
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
3
Tasks and cooperation 2011
1.
Business models (ASE)


2.
Advertising in eReading context –undertanding current and future
advertising solutions
Media experience (ATE)



3.
New product concepts and value adding services –understanding current
and future value added services
Media and purchasing Experience of Magazines & Newspapers & Books –
peoples experience with electronic magazines
Media adoption – tablet newspapers – motivations and use of HBL tablet
paper
Automated Evaluation and Statistics for the gathered media experience
data
Technology and solution development (VTT)




Technology follow-up - especially standards HTML5 and Onix
Managing the book delivery chain - Onix standard and metadata to
enable fluent processes in eBook business
Social reading – conceptualization of the social book club
Content presentation and advertising (HTML5) – news services in
multiscreen and multiplatform environment
New programme structure of Next Media 2012
eReading
Professional/editorial
content and advertising
Visuality
Personal media day
Concepts, media multitasking
Transmedia storytelling
User identity, profiling, context
Smart advertising
MB
MX
MT
Media
Business
Media
eXperience
Media
Technology
Advertising models User and Service
and efficiency
Experience
Enabling
Technologies
Work package 1
...
Work package 2
Hyperlocal
User generated content,
Public sector/open data,
Commercial sector data
Automation, processes
Work package 3
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
5
Media and service experience of eReading
services (companies: 51 pm)
A1. Service concepts of the future
A2. Experience based content adaptation
A3. Integration of active user feedback to
editorial processes
A4. Social reading services
Advertising models
in tablets and eReaders
(companies: 37 pm)
A1. New tablet advertising
concepts
Visual Power
(companies: 15 pm)
A1. Identification of
visual brand
A2. Management of
visuality in
cross-platfom publishing
eReading
Chargeable editorial content and
advertising in new platforms
Content workflows
(companies: 42 pm)
Enabling technologies in eReading
Services (companies: 68 pm)
A1.Advertising processes
A2. Enablers for new services
A3. Managing the book value chain
A1. Planning data in
editorial systems
A2. Product database
in editorial workflows
Partners 2012
MEDIA














Sanoma News
Sanoma Magazines
KSF Media
Lehtiyhtymä
Kaleva
Arena Partners
Ilkka
WSOY
Otava
Kauppalehti
Alma 360
STT-Lehtikuva
Kärkimedia
Viestinnän Keskusliitto
(Sanomalehtien Liitto, Suomen
Kustannusyhdistys)
TRADE, LIBRARIES





Suomalainen kirjakauppa
Akateeminen kirjakauppa
Kirjavälitys
Helsingin kaupunginkirjasto
Kansalliskirjasto
TECHNOLOGY






Conmio
Silencio
Anygraaf
Tieto
Ellibs/Lingsoft
ePaper Finland
RESEARCH

Aalto SCI, Aalto TAIK, Aalto
ECON, VTT, Metropolia, UTA
Alatunniste
18.11.2011
7
Vi förbereder dig för
morgondagen.
HBL on tablets
‐ how do we continue?
• Lotta Holm
• 18.10.2011, eReading Services miniseminar
The first two years
• Platform independent autopublished app
• 100% newspaper content, different layout
• Tested on Åland, March‐May 2011
Learnings and results
Media Experience:
Big interest in reading newspaper content on tablets!
Printlovers want a replica newspaper – printabandoners want something else
Technology and solution development:
The production of a platform independent solution is a non‐issue
Technically the largest effort is to trim the production process and to assure the quality of meta data
=> Split the project in two
1. Release epaper‐like apps to iPad and Android for the printlovers who live in logistically challenging areas or live on the go:
2. Continue the development of a more niched tablet version that will attract new audiences and early adopters
?
DONE! HBL is available on iPad with the eHBL‐
app powered by Visiolink and on Android via Pressreader
=>
Developing a niched tablet version
Strategic decisions made during summer 2011, research well under way ‐ What? Why? For whom? How?
Project team appointed : Senior Reporter Carl‐Gustav Lindén*
Head of Layout Marita Granroth*
Researcher Lotta Holm*
Web Developer Anton Hemnell Web Developer Joakim Ekroos
Product Manager Kaj Ritala
Head of Digital Media Johanna Törn‐Mangs
Editor in chief Jens Berg Associate editor Marit af Björkesten
The core team (*) will work full time in November to
produce mockups of the niched tablet version
?
Testing the mockups
3 2
1
The mockups will be tested on the target group together with Aalto/Taik.
Finetune the concept based on the feedback
Develop a functional version and (test it again and) release it
Thank you!
Lotta Holm
lotta.holm@ksfmedia.fi
http://medieutveckling.blogg.hbl.fi/ Taro maan ytimessä
Taro at the Centre of the Earth
Production of the first iPad application in WSOY Taro maan ytimessä
Nuolen tekstit
http://www.youtube.com/watch?v=TMawN0IQges
2
Nuolen tekstit
Why Taro by Timo Parvela and Jussi Kaakinen?
•
•
•
•
Branding Timo Parvela (Tammi & WSOY)
Branding Taro: third book coming 2012
Magnificient illustrations by Jussi Kaakinen Finnish content, but international potential
2011 Invitational contest for graphic designers with Tammi
 winner Satu Ketola
3
First steps
•
•
•
•
Nuolen tekstit
Challenge of new media
Publishers master narrative and technique of printed books
Several new elements to be implemented
Where you can draw the line between game and book?
4
First steps
•
•
•
•
Nuolen tekstit
international distribution channel
 language
versions
cost of production / price of product
product promise
product family
5
First steps
Inhouse knowhow
• Planning the concept
• Manuscript
• Productizing, marketing and sales
Nuolen tekstit
Sub‐suppliers needed
• Programming
• Authoring
• Sound effects, speach
Looking for sub‐suppliers
6
Timeline
December 2010: creating the concept Nuolen tekstit
February 2011: demo from sub‐supplier  co‐operation
decided, ordering of English translation
February – March: working on manuscript and concept, planning sound effects + recording narration
April: authoring
May: testing
June: finishing the product + marketing (games, video, website)
August: inserting to AppStore
• 15.9. publishing in AppStore
7
Roles and responsibilities
•
•
•
•
•
•
Nuolen tekstit
WSOY & mobilive: team work in creating
the concept & manuscript
Illustrator Jussi Kaakinen drew the phases of animation
Writer Timo Parvela as narrator of Finnish text
WSOY: English translation, recording and directing of speach
mobilive: programming, animating and sound effects
mobilive & WSOY: testing (technical and usability) WSOY controlled and approved all phases of production
8
Features of Taro
•
•
•
•
•
•
•
Nuolen tekstit
Evident spots for playing (dumpster)
Phase of narration
Animated arrows for navigation
Languages easily switched
Sounds on / off
Navigating with quick menu
Changing of font size
9
Features of Taro
Nuolen tekstit
10
Features of Taro
Nuolen tekstit
11
Productization and marketing
Nuolen
Apple as distributor: uncertain how the publisher
cantekstit
affect the distribution and marketing
Productization
Trailer in Youtube
Facebook‐ and websites
Free games for mobile phones Taro labyrint and Taro Memory
Lite version of Taro
Campaigns
•
Memory stick campaign for media: consists of trailer and illustrated press release
•
Press releases, advertisements in magazines etc.
•
lue.wsoy.fi/taro
12
Outcome
•
•
•
•
Apple account is slow and complicated process
Price image of mobile products: scope /price
Process: co‐operation with marketing in early
stages of process
Testing requires time – possibility to edit the product
•
•
•
Language versions
Features of printed book vs. enriched book
better utilising of NextMedia
Thank you!
Liisa Riste
producer
liisa.riste@wsoy.fi
eReading Services , Technology
Research Task, Results
eReading Miniseminar 18.10.2011
Olli Nurmi
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
1
General task focus

Technology and solution development that is
necessary to enable the eReading business models or
to allow seamless and high user experience
•
•
•


News services
Managing book value chain by metadata tools
Social reading services
Demonstrating several themes on multichannel
content delivery platform. Content delivery, retrieval
and presentation are demonstrated on different
platforms
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
2
Activity 1: Technology follow-up
Capability of HTM5 vs
native App
• report on metadata issues will be published later
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
3
Activity 2: Modeling and
demonstration of DRM

Refocused on content metadata extraction and
metadata management

Results in Q3 : content metadata extraction and
metadata management tools
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
4
Activity 3: Contextualized reading

technologies and approaches for search and
aggregation, social reading and new services based
on user statistics

Results in Q3:
•
Framework and demonstration for content aggregation
and search services
•
Framework and demonstration for personalised news
service based on user data collection
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
5
Activity 3: Social reading service
concepts

Discussion groups concerning certain topics or book
collections



Book rating and commenting

Results in Q3: social reading concept demonstration
video and web questionnaire
Sharing of book-related content and data
Personal reading history
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
6
Activities 4: Content presentation
and advertising

Content presentation in multiplatform and screen
environment

Processing and generating content metadata in
automatic content flow processes

Advertising concepts and technology approaches
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
7
Activities 4: Content presentation
and advertising

Results in Q3
•
Framework and demonstration for content retrieval and
normalisation
•
Framework and demonstration for content presentation
and advertising in news services in multiscreen and –
platform environment using HTML5/CCS3-technology
•
Cases: Helsingin Sanomat, Savon Sanomat, Kaleva
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
8
Open platform for news service
Editorial system
XML description
Devices with html5compatible browser
Case
Running since Sept. 2010,
100 % automation
Full text & faceted search
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
10
Case
Reader
data model
Normalised
xml
Editorial
system
~160 xml
files/issue
Running since
September 2011, 100 %
automation
Xml + image
dump
clustering and categorizing, clutter removal,
metadata generation, priorisation
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
11
Vuonna 2011 opittuja asioita
HTML5 projekti
eReading seminaari, VTT
18.10.2011
www.arenapartners.fi
eReading seminaari, VTT, 18.10.2011 - Mikko Suihko/AP
•
Lehtien tekemisen fokus on journalistisen sisällön tuottaminen ja sen
hyödyntäminen
•
Olemassaolevaa aineistoa kannattaa pyrkiä hyödyntämään
mahdollisimman paljon
• Aineisto-rajapinnan rakentaminen vie aikaa ja vaatii joissain
tapauksessa hyvinkin syvällistä ymmärrystä taustajärjestelmistä ja
aineiston rakenteesta
•
Se tapa jolla toimitusjärjestelmää käytetään vaikuttaa merkittävästi
siihen miten helposti aineistoa voidaan hyödyntää (metatieto)
•
Aineiston laatuun vaikuttaa toimitusjärjestelmän printtiin liittyvät
käytännöt ja toimintatavat, joita on vaikea lähteä muuttamaan
www.arenapartners.fi
eReading seminaari, VTT, 18.10.2011 - Mikko Suihko/AP
•
•
Kaikkia ongelma- ja poikkeustilanteita varten ei voi varautua
automaattisessa aineistokäsittelyssä
Saavutettu automaation taso voi olla erittäin hyvä, mutta ei vastaa silti
ihmisen tekemää työtä
•
Aineistossa havaittuja puutteita voi olla hyvin vaikea yrittää paikata
jälkikäteen (prioriteetit, linkitykset, jne)
• Aineiston automaattisen rikastamisen avulla voidaan tarjota
merkittävää lisäarvoa lukijalle ja rakentaa kokonaan uusia tuotteita
•
Oikeata päätelaiteriippumattomuutta on erittäin vaikea saavuttaa
www.arenapartners.fi
eReading seminaari, VTT, 18.10.2011 - Mikko Suihko/AP
•
•
Asiakkaan näkökulmaan asettautuminen on erittäin tärkeää
käyttöliittymää suunniteltaessa
Käyttökokemus on ratkaisevassa asemassa, etenkin kun käyttäjiä
opetetaan pois tutusta fyysisestä tuotteesta
•
www.arenapartners.fi
Asiat kannattaa pitää yksinkertaisena
eReading seminaari, VTT, 18.10.2011 - Mikko Suihko/AP
Helsingin Sanomat
in tablets
Oct 18. 2011
Petteri Putkiranta
We wanted to publish HS on iPad and we had
three options
• PDF-like recreation of the print edition
– Low development cost, low production cost, bad user experience
• Hand-made-layout for iPad
– Low development cost, high production cost, good user experience
• Automated layout for iPad
– High development cost, low production cost, good enough user
experience
Copyright © Sanoma Corporation |
Presentation name / Author
21.10.2011
2
These three options had also different
technology options
• PDF-like recreation of the print edition
– Low development cost, low production cost, bad user experience
• Hand-made-layout for iPad
– Low development cost, high production cost, good user experience
• Automated layout for iPad
– High development cost, low production cost, good enough user
experience
• PDF: several vendors – both product and taylor made, large file size
• Handmade: Several vendors – mostly products, large file size
• Automated: Several vendors – taylor made SW solution, scalable
file size
Copyright © Sanoma Corporation |
Presentation name / Author
21.10.2011
3
HS Automated publishing
Editorial system
Web CMS
Mobile Apps Server
HS Digilehti – paid digital content
Copyright © Sanoma Corporation |
Presentation name / Author
21.10.2011
4
Who are our readers (Helsingin Sanomat)
HS iPad readers
• Men – 82%
• 25-54 yrs – 83%
• Metropolitan Helsinki area – 63%
 Managerial position / white collar – 63%
 Academic degree – 63%
 Household income over 75.000€ – 58%
HS iPad is a decision
makers media
Ads do not disturb at all, I
would like to get higher
quality ads and video ads
What do they say about advertizing in HS iPad
• Advertizing fits well / very well – 62%
• 41% agree having ”clicked” an ad
• Nearly everyone wants advertizing
Also the print ads
would be nice to
have
May 2011, N=1400
Copyright © Sanoma Corporation |
Presentation name / Author
21.10.2011
5
Our first media products
• 2week package
3500,-
– 1day front page + one full page for 2 weeks
• 1month package
6000,-
– 2days front page + one full page for one month
• 1month + first time use sponsorship
– In addition to 1 month package
the first time users subscription page coverage
7500,-
• Front page
1300,-
– For one day
• Print to Pad for one week
1300,-
– 4x260mm print ad to iPad (both directions)
• Ad supplement (piloting)
?
– Customer supplement laid out to main page view
• Text page banner
– 250x250 static image with link for 2 weeks
6
21.10.2011
1300,-
Copyright © Sanoma Corporation |
Presentation name / Author
21.10.2011
6
Case: HS iPad – Sonera Huawei
1
CTR 5,5% !
2
7
21.10.2011
Esityksen nimi / Tekijä
3
Copyright © Sanoma Corporation |
Presentation name / Author
21.10.2011
7
Case: HS iPad + HS.fi iPhone supplement
• First rich media
implementation across
platforms
• iPad and Smartphones
5,0% started
the video
95% Finished
it
9,2% started the video
74% finished it
8
21.10.2011
Copyright © Sanoma Corporation |
Presentation name / Author
21.10.2011
8
Lessions learned (1)
• Early prototyping: We had the first version running on iPad simulator before US
iPad launch.
• Fail early: By prototyping, we were able to steer development into right direction
from the get-go.
• Avoid unproven product solutions: None of the ad platforms were able to
support the off line advertizing – allways coming soon
• Be open: We gave out test builds close to 200 devices and got loads of real-world
feedback pre-launch (and also hype from distributing the app to key media buyers &
media agencies)
• Complex product system: It's not just the application (you also need customer
support, integration to subscriber system, marketing etc.)
• Need some serendipity as well: We built newspaper integrations for wap.hs.fi in
early 2000s, now using the same feeds for iPad App (major advantage in time-tomarket)
• Find a trusted partner: We developed App in close co-operation with a longestablished 10-man Mac software operation.
• In-house expertise is invaluable:
– Our lead developer kept us in the loop on iOS developments.
– Apple seem to change their policies all the time as well as evolves their offerings => technical
issues often have commercial implications and vice versa (UID, news stand…)
Copyright © Sanoma Corporation |
Presentation name / Author
21.10.2011
9
What next ?
•
•
•
•
More content
Tools for editors
New media solutions
More publications
Copyright © Sanoma Corporation |
Presentation name / Author
21.10.2011
10
Current conclusions
• Pads have potential for newspapers
– Deep reader engagement => consumer and ad revenues
Copyright © Sanoma Corporation |
Presentation name / Author
21.10.2011
11
eReading 18.10
Sari Enckell-Jylhä
Yhteistyössä Ville Aholan kanssa
Missä mennään?
Akateemisen Latauskappa
18.11.2011
2
Missä mennään?
Suomalaisen e-kauppa
18.11.2011
3
Missä mennään?
Elisan e-kirjakauppa
18.11.2011
4
Missä mennään?
Otava iBooksissa
18.11.2011
5
Tilannekatsausta:
• Valikoimaan saadaan mukavasti uutuuksia tässä syksyn mittaan
• Hintojen kehitys/kehittymättömyys on jatkuva keskustelunaihe asiakkaiden
kanssa. Asiakkaan on vaikea ymmärtää pokkarina olevan kirjan ekirjaversion olevan monin verroin kalliimpi, asiakkaan kannaltahan on vain
kyse kirjan elinkaaresta:
‒ Riikka Pulkkinen Totta
‒ E-kirja 19,90
‒ Pokkari 8,90
• Kehitykselle oman haasteen luo DRM ja sen tekniset haasteet
• Yrityksille myymme edelleen ei:tä e-kirjojen osalta
• Lukulaitteista eInk on paljon lukevalle kiinnostava vaihtoehto, erityisesti pitkä
akunkesto on saanut positiivista palautetta
18.11.2011
‒ Lukulaitteista kiinnostuneet sanovat suoraan
odottavansa kirjojen hinnan laskemista
- Toisaalta odotetaan kehitystä lukulaitteissa
edelleen
6
eReading Services Business Model
Team – Preliminary Results
18.10.2011
Seppo Leminen
Antti Sihvonen
Juho-Petteri Huhtala
Mervi Rajahonka
Riikka Siurulainen
J
Li dh l
Business Model Team – Activities and research
in 2011
Activity
New product
concepts
and value
adding services
eReading
advertising
Objective
Benchmarking process
of servitization
Benchmark research on
advertising
opportunities (in the
United States)
Studies
• Role of learning in eReading
service development
• BM transformation process from
traditional to digital (Sanoma
News, HBL, Sanoma Magazines)
•Interactivity in eReading
• BM modularity (Otavamedia)
• “Digital space” from content
producer POV
•Advertising concept taxonomy in
eReading context
• eReading advertising as a part
of integrated marketing
communications: Advertisers
perspective
Agenda
• Preliminary results
1. New product concepts and value adding
services:
•
•
•
•
Role of learning in eReading service development
BM servitization process – Case Sanoma News
“Digital space” from content producer POV
BM Modularity
2. eReading advertising:
• Taxonomies of advertising concepts in eReading context
• Bubbling under
Short description of work-in-progress studies
in BM task 2011
New product concepts and
value adding services
Role of learning in eReading service development
4
Background
•
•
Based on the interviews conducted in the NextMedia
project in 2010 & 2011
Note: last datapoint from late spring 2011
•
RQ: What kind of sources of learning firms use to create
incremental and radical innovations in emerging markets?
•
Total of 12 cases from newspaper, magazine and book
publishing industries
A set theoretical approach
Focus on internal information generation & collaboration
with external partners
Intentionality not covered
•
•
•
Results
Table 1. Truth table for combinations of learning sources underlying product release outcomes from NPD process
Outcome
Condition
Set
1
2
3
4
5
6
7
8
E =
I =
X =
T =
E
I
X
T
1
1
0
0
0
0
1
1
0
1
0
0
1
1
1
0
1
0
1
1
0
1
0
0
External market intelligence D =
Internal market intelligence
Z =
Experiential learning
R =
Learning with traditional industry
D
1
0
0
0
0
0
0
0
Z
R
n
Cases
B1, N2, N6
B2
B3
N1
N3,N4,M1
N5
N7
M2
1
0
1
3
1
0
1
1
1
0
1
1
1
0
0
1
1
1
0
3
1
0
1
1
1
0
0
1
1
1
0
1
Learning with new digital partners
Innovative product release
Replica release of traditional publishing product
Managerial implications
•
•
•
•
No single factor defines the innovation outcome
Experiential learning drives new to market service
innovations in the Finnish eReading context
Close collaboration with traditional partners led always to a
replica product launch
Different configurations can be used for different outcomes
– If the goal is to create something radically new, experimenting and avoiding cooperation with traditional partners is a key to success
– Replica product launch can be achieved by multiple avenues, radical changes are not necessary
New product concepts and
value adding services
BM servitization process – Case Sanoma News
Antti Hirvonen
8
BM servitization process
1. Product development process &
2. Business development management
–
–
–
In‐depth case study done in Sanoma News
Preliminary results:
• Value proposition drives infrastructure development and reconfiguration
• The customer interface is built upon the infrastructure
• Customer interface further drives the reconfiguration of value proposition
Analysis of the business model development of HS 1.1. and HS 2.0. underway
• Will give additional information on how the business model reconfiguration is done after initial launch
9
Idea recognition
phase
Initial idea
of value
proposition
III: Infrastructure
I: Offering
Outcome: decision to
start development
II: Customer interface
Main partners
Value creation
mechanisms
Value
proposition
Customer
relationships
Customer
segments
4
2
1
6
8
Core
capabilities
Channels /
distribution
3
5
IV: Financial aspects
Cost structure
Revenue structure
7
Value chain
role definition
Key partner
definition
(platform,
advertising)
Value
configuration
operationalizes
value
proposition
III: Infrastructure
Infrastructure
development phase
Outcome: go-tomarket decision
I: Offering
II: Customer interface
Main partners
Value creation
mechanisms
Value
proposition
Customer
relationships
Customer
segments
4
2
1
6
8
Core
capabilities
Channels /
distribution
3
5
IV: Financial aspects
Cost structure
Revenue structure
7
Customer interface
development phase
Outcome: value
proposition redefinition
III: Infrastructure
I: Offering
Decision to use
iPad as the
platform
Decision of the
desired
Decision to use customer
segments
paid content
II: Customer interface
Main partners
Value creation
mechanisms
Value
proposition
Customer
relationships
Customer
segments
4
2
1
6
8
Core
capabilities
Channels /
distribution
3
5
IV: Financial aspects
Cost structure
Revenue structure
7
Servitization in HS 1.0.
Transition from Goods-dominant logic to
Service-dominant logic
New product concepts and
value adding services
“Digital space” from content producer POV
Anu Nousiainen
14
Objective
Vision and new service offering ideas in the context of Next
Media/eReading will be created and presented during 2011
by
1. studying and evaluating the future potential of so called
”Digital Space” esp. from the point of view of storytellers
2. describing the new value and meaning between key actors
and related interactions in the ”Digital Space”
3. illustrating selected services & interaction models between
key actors of ”Digital Space”
Scope (in the context of Next Media / eReading)
•
•
”Digital Space” aims at
capturing what is going to
happen next in the context of
eReading (books) and in the
field of services digitalization
Ongoing Next Media /
eReading research and
projects related to ”Digital
Space” are to do with
eReading experience
development (device
UX/purchase experience) and
web service concept
development (new social web
site concepts)
What next?
”DIGITAL SPACE”
Developing
eReading
experience
e.g. through
device
optimization
for
accessing
and reading
contents
Enhancing
existing web
offering
e.g. through
adding
social and
crowdsourcin
g elements
into web
sites
Context (digital space),
Profiles (storytellers, consumers, content),
Storyline (service design)
RESEARCH
Practices and
dialog with
”things” such
as story itself?
Most potential
segments/profiles
for active usage?
Readers
Dialog and sharing
needs e.g. through
community?
SERVICE
DESIGN <DIGITAL SPACE>
The nature
of stories and
contents evoking
interest and
Contents
dialog?
Other related
service network
actors and
community enablers
e.g. aggregators?
Interaction opportunities
Selected service descriptions
(business) Value propositions
Actors
The practices and role of
interaction in content
creation process?
Authors
Most potential
segments/profiles
for active content
production e.g.
bloggers?
Success
criteria and
enablers e.g.
resources?
STATUS
11+4 books
11 readers
6+4
authors
7 experts
 Ideation
workshop
Nov. 3rd
DIGITAL SPACE PROFILES
AUTHORS
PRODUCERS
DIRECTORS
ROLE / VALUE / MOTIVATOR
ROLE / VALUE / MOTIVATOR
ROLE / VALUE / MOTIVATOR
Inviting,
encouraging, touching.
Maintaining. Building.
Initiating,
posting, educating.
Testing. Growing.
Curating,
blending, cultivating.
Innovating. Evolving.
PACKAGE
TOPICS
EXPERIENCE
NATURE / FORMAT
NATURE / FORMAT
NATURE / FORMAT
Novels, classics, short
stories, poems.
Text. Reading.
Columns, esseys, online
stories, blogs, guides.
Interactive. Browsing.
Fantasy, history,
education, youth.
Hypermedia. Playing.
GOURMANDS
SEEKERS
BROWSERS
ROLE / VALUE / MOTIVATOR
ROLE / VALUE / MOTIVATOR
ROLE / VALUE / MOTIVATOR
Readers.
Escape, personal,
nurturing.
Practionists.
Knowledge, learning, selfdevelopment.
Converged.
Entertainment, gaming,
influencing.
Dialog / Value co-creation /
Evolution
DIGITAL SPACE DESIGN GUIDELINES
There will be.. books. The status of the book.. increases.
From value chain to value network / ecology of partners
• Leap frogging needed already from transparency and dialog
to co-creation (network)
• Multidisciplinary teams needed where readers / consumers
have a role
From book production to story optimization
• The characteristics, nature and estimated lifecycle of the
text / story direct production and delivery format
• The originator of the story and the target audience direct
production and delivery format
From ”Digital space” ownership to nurturing local storytelling
• ”The meeting place”
for encounters and experiences through stories and people,
through features of express service and enchanting
serendipity, and through enabling different paths to evolve.
New product concepts and
value adding services
BM Modularity
21
Articles and conference papers on
modularity
1. Huhtala, J.-P., Tölö, M., Rajahonka, M., Leminen, S. Modularity of digital
service offering for traditional publishing industries: An empirical analysis. The
Second International Service Modularity Seminar Aalto University School of
Economics, Helsinki, Finland, January 20-21, 2011
2. Rajahonka, M., Huhtala, J.-P., Leminen, S., Tölö, M. Sihvonen, A.
Digital service offering modularity: An empirical analysis of traditional
publishing industry. The 1st Cambridge Academic Design Management
Conference, 7-8 September 2011
3. Huhtala, J.-P., Leminen, S., Rajahonka, M., Siuruainen, R., Tölö, M. Modular
Business Models for eReading Services. Presentation at the 4th EurOMA's
International Forum on Service Operations Management, Florence, Italy, 1920 September 2011
4. Leminen, S., Rajahonka, M., Huhtala, J.-P., Sihvonen, A., Siuruainen, R. &
Tölö, M. (2012) Towards disruptive innovations in digital service offering: An
empirical analysis of traditional publishing industry. Robert DeFillippi, and
Patrik Wikstrom (Eds) (2012). Business Innovation and Disruption in
Publishing Vol. 1 in the Business Innovation and Disruption Book Series
(Abstract submitted)
5. Wiklund-Engblom, A., Leminen,S., Westerlund, M., Staffans, S.& Rajala R.
(2012) Towards Transmedia Innovation: An Empirical Analysis of Transmedia
Formats. Peter Lang Book. (Book chapter abstract accepted)
22
Benefits of modularity
•
Faster new service development (NSD) by using existing
and new service elements (modules)
•
Mass-customized or even personalized offerings by
combining service modules according to customer needs
•
More efficient and adaptive processes by standardization of
core process modules and combining them with specific
process modules for example for digital channels
•
Exploiting division of labor and specialization: Joint offerings
produced by specialized actors in production networks
•
Flexible business models – adapting to market changes by
re-combining business model modules in innovative ways
23
Digital service design modularity for publishing
companies
•
•
•
•
Framework adapted by Henderson and
Clark, 1990 and Yoo, Henfridsson and
Lyytinen, 2010
No service design modularity:
only digital replica versions of
traditional products, e.g. PDFversion of traditional media.
Service component design
modularity: multiple digital replica
variations, such as PDF,
webpage and mobile application.
Architectural service design
modularity: sub-modules as
outcomes of service design
process, including stand-alone
articles.
Complete service design
modularity: e.g. personalized
bundle of stand-alone articles
from multiple services.
Rajahonka, M., Huhtala, J.-P., Leminen, S., Tölö, M.
Sihvonen, A. Digital service offering modularity: An
empirical analysis of traditional publishing industry.
The 1st Cambridge Academic Design Management
Conference, 7-8 September 2011
eReading advertising
Advertising concept taxonomy in eReading context
25
Research Background
•
Research Questions:
1.
2.
•
•
•
What are the forms and concepts of advertising in tablet/eReading context?
How do advertising forms differ in U.S. based magazines and newspapers? Is there some distinct common principle in tablet/eReading advertising?
Methodology: Tablet/eReading medium observation, the data
is collected using Apple’s iPad (vers. 1)
Data Collection Period: Weeks 13 – 41 (late March – late
October), altogether 29 weeks
Data is collected from the following newspapers, magazines,
and other relevant media:
–
–
–
Newspapers: USA Today, The Daily, NY Times, Wall Street Journal, Financial Times (UK), Washington Post, Los Angeles Times
Magazines: Time Magazine, Wired, The Economist, National Geographic, People
Magazine, Fortune, Newsweek, Sports Illustrated, Reader’s Digest, Golf Digest, Vogue, Elle, Better Homes and Garden, Wallpaper, Martha Stewart Everyday Food Magazine, Martha Stewart Living, The New Yorker, LA Times Magazine, Oprah Magazine, Esquire, Outside Magazine, Entrepreneur Magazine, Popular Photography, Digital Photographer, Backpacker Magazine, Transworld Surf, Startup Magazine
Other relevant tablet media: CNN, MTV News, ABC News, CBS News, NPR, Flipboard, Pulse News
Taxonomy of advertising concepts in eReading
context
1. Text Ads
2. Static Print Ads
10. Game‐like Ads
9. Functional Content
3. Extended Print Ads
Advertising
concepts in
eReading
4. Videos
8. Sponsored content
7. Embedded campaigns
5. Audio Ads
6. Banners
1. Text Advertisements
•
•
Text advertisements are one of the most basic forms of
advertising in eReading medium
Text advertisements are not embedded into applications
but rather to functions in an external space, such as on a
tablet’s desktop screen or as a pop-up on top of other
applications
2. Static Print Advertisements
•
•
Print-like advertisements (i.e. print replica advertisements)
are static photo-based advertisements that do not contain
any interactivity, such as animated movements or clickable
links to external landing pages
These ads are popular in U.S. magazines even though they
lack interactivity and engagement aspects that make
eReading medium a competent advertising medium
3. Extended Print Advertisements
•
•
Extended print advertisements resemble static print
advertisements in their visual layout but, unlike static print
advertisements, they contain some interactivity, such as
clickable links to external, online web pages
These advertisements contain a crucial “call to action”
element meaning that advertisers are able to utilize several
online advertising mechanisms in ‘print-like’ context
4.1 Videos – Video Only
•
•
In ‘video only’, the whole advertisement is designed based
on a particular video, such as TV commercial or movie
trailer
These ads do not offer much functionality, content or links
to other web pages but, rather, the main purpose of the ad
is the video itself
4.2 Videos – Video as a Part of Entire Ad
•
•
•
In ´video as a part of entire ad´, the video is just a secondary
element of an advertisement
Herein, the video is not the sole idea of the ad but, rather, the
video supports the other elements of the ad.
The purpose of the ad may be to, for instance, direct consumers to
an online shop and/or the company’s social media website
4.3 Videos – Editorial Videos
•
•
In ’editorial videos’, commercial goods are presented as a part of
editorial content. Even if this kind of videos are fundamentally
non-commercial, they are executed in a very commercial-like
manner
From the perspective of magazine publishers, these kinds of
editorial videos are central since they are seen as producing valueadded for readers; instead of relying solely on sheer text- and
image-based product assessments, products may be displayed and
judged with the help of moving images
5. Audio Advertisements
•
•
•
Since eReading devices and tablets can also be used as audio
devices, some media houses utilize ‘radio’ ads in their applications
One of the most remarkable media organizations in the U.S., that
is distinctly utilizing audio advertising in tablet context, is National
Public Radio (NPR).
In the case of NPR, audio-based content – that is, news, articles
and music – is provided to tablet users via distinct iPad application
which is sponsored by a commercial party
6. Banners
•
•
•
•
Banners usually exist in
contexts that resemble
structurally traditional web
pages
Some major newspapers in
the U.S., such as USA Today,
The New York Times, and The
Washington Post, have built
their eReading applications so
that they resemble the
newspaper’s online page
rather than the physical
newspaper
Therefore, the advertising in
eReading applications is also
congruent with other online
advertising which takes place
in the website
However, since traditional
banners are rather simple to
execute, they do not fully
utilize the visual and technical
possibilities of tablet
advertising
7. Embedded Campaign Sites
•
•
Embedded campaign sites are HTML5-based advertising
pages that entail various functionalities, such as two-way
interaction capabilities, videos, e-commerce solutions
(’call-to-action’) and social media tools
These advertisements often take up an entire page in
magazines and newspapers and resemble product or
service campaign web pages functionality-wise
8. Sponsored Content
•
•
Sponsored content is nearly always
associated with different applications and
their content. For example:
– NPR offers new audio content each week as the advertising sponsors change
– Wallpaper+ Case Studies functions in a similar manner
– An electronic version of Entrepreneur Magazine can be read for free via its sponsored iPad application even though the physical version costs and is nationally for sale in news‐stands
Magazines and newspapers do not yet offer
sponsored content sections (e.g. sport
pages sponsored by a sporting company)
inside the magazine/newspaper
9. Functional & Commercially-Oriented
Content
•
•
•
The product review pages of
newspapers and magazines are a
clear sign of how direct and seamless
e-commerce may be embedded into
independent editorial content.
Commercial content in eReading and
tablet media resembles to a great
extent the concept of affiliate
marketing where publishing parties
direct consumers to merchants’
environment (that is, e-commerce
platforms) and receive commissions
on every actualized act, such as site
visits or realized sales.
Wired magazine announces in its
product review page that “WIRED
receives a commission on sales.” In
this sense, we are clearly dealing
with an online affiliate site where
editorial content does not only serve
the reader but also the magazine
itself; it is part of the e-magazine’s
revenue model
10. Game-like Advertisements
•
•
Some tablet advertisements utilize "gamification" thinking
which means that the ad contains certain game-like
elements that aim at engaging readers profoundly
Most game-like ads take advantage of the device's physical
characteristics, such as tilt and/or move recognition
Main findings
•
Newspapers
– Newspaper ads highly similar to ads in the webpages
• Traditional major newspapers ‐ such as USA Today, The New York Times, The Wall Street Journal, The Washington post, Los Angeles Times – utilize mainly embedded banner advertising; the ad has been embedded both on the front pages of different news sections and among editorial content (i.e. within text paragraphs).
• Yet, The Daily magazine (a newspaper that is published only for tablet/eReading context) appears to be an exception to this as it utilizes greatly various advertising forms.
•
Magazines
– There is not single common principle with regard to utilizing advertising forms.
• Wired is a clear frontrunner
– Usually in magazines, where different product reviews have a dominant role, e‐commercialism is directly embedded into the magazine. Examples of such magazines include, for instance: Elle, Wired, People, and Oprah Magazine.
– All in all, ‘static print advertisements’ and ‘extended print advertisements’
seem to still be the most common advertising forms. The latter one utilizes online functionalities, such as linkages to commercial websites and/or call‐to‐
action elements.
Bubbling under
Short description of work-in-progress studies in 2011
41
Work-in-progress studies in 2011
•
•
•
eReading advertising as a part of integrated marketing
communications: Advertisers perspective
BM Modularity in Otavamedia
New business opportunities and BM transformation process
from traditional to digital – Case HBL & Sanoma Magazines
Thank you! – Questions? Comments?
eReading Media Experiences
Jan Kallenbach & Sami Meri (AST)
Kari Kallinen & Niklas Ravaja (ECON)
Agenda

Media & Service Experience – The BIG picture

Magazine Experiences Experiment

Automated MX-Data Evaluation
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
2
Media Experience
The BIG Picture
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
3
Media & Service Experience
The BIG Picture
Available Products for
Mobile Health Monitoring
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
4
Media & Service Experience
The BIG Picture
Available Products for
Mobile Health Monitoring:
Wearable Electronics
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
5
Media & Service Experience
The BIG Picture
The Future:
Electronic Epidermal System
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
6
Media & Service Experience
The BIG Picture
The Mobile as the Information Hub
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
7
Media & Service Experience
The BIG Picture
The Mobile as the Information Hub
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
8
Media & Service Experience
Emotional Experience visualized
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
9
Media & Service Experience
Media Experience of an Article
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
10
Media & Service Experience
Media Experience of Content
Media Experience
• across time (e.g. media day)
• across content (e.g. several issues)
• across users (e.g. audiences)
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
11
Media & Service Experience
User Groups
3
G
Identification of
• Audiences
• Segments
• User groups
• User preferences
• ...
G2
G1
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
12
Media & Service Experience
Experience-based Content Adaptation

Adaptation in Media Production and Consumption
•
•
•
Real-time Experience Analytics
-
Capturing MX data from multiple people simultaneously
Automated Evaluation & Inference of the Individual &
Social MX
Adaptation of Contents for users
-
Presentation: Content Type, Layout, Interactivity, …
Platform: End device
Adaptation of the media production processes
-
Agility in meeting the needs for changing content
types, delivery platforms, …
Flexible allocation of human & technological resources
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
13
Semantic Media Services
Adaptive Media Production
Media Studio
• Adaptive Presentation
Media
Experience
Spaces
• Adaptive Production of
Mobile
& Delivery of Content
Content
• Automated Evaluation of
Media Experience Data
Other
Contexts
MX
Data
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
14
Magazine Experiences Experiment
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
15
Magazine Experiences
Advertisements

We want to test the influence of the following factors
•
Ad Content Congruency
(content of ad is congruent to article content or not)
•
Ad Design Congruency
(Graphical design of ad congruent to article or not)
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
16
Magazine Experience
Ad is Content & Design Congruent
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
17
Magazine Experience
Ad is Content & Design Discongruent
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consectetur adipisicing elit, sed
do eiusmod tempor incididunt ut
labore et dolore magna aliqua.
Ut enim ad minim veniam, quis
nostrud exercitation ullamco
laboris nisi ut aliquip ex ea
commodo consequat.
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
18
Magazine Experiences
Interactivity & Social Media

We want to test the influence of the following factors
•
Ad Interactivity
(Interactivity of ad absent or present, i.e. a button to
access additional ad content)
•
Other people’s voting results
(Voting of article by “other people” positive or negative)
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
19
Magazine Experience
Ad with Interactivity
Experience the Saratoga Chair
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
20
Magazine Experience
Ad with Interactivity
Experience the Saratoga Chair
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
21
Magazine Experience
Sharing & Interactivity
Other people liked this article
Share with Your Friends
•
Email (link)
•
Twitter (short message)
•
facebook (article excerpt)
•
DropBox (article pdf)
Tag Before Sharing
Living room
Bathroom
Furniture
Accessories
Lifestyle
Wellness
Share
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
22
Media Experience
Magazines & Ads

What we will measure
•
•
Emotional reactions during article and ad consumption
•
Tagging (keyword annotation)
(decisions to add value to content before sharing)
•
Willingness to buy
•
•
Willingness to Share in various ways
(decision to share)
-
The article
The advertised product
Recall of article and ad content
Evaluation of trustworthiness, interestingness, etc.
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
23
Media Experience
Magazines & Ads Progress

Achievements so far
•
•
•
•

Experimental design modified
Tablets prepared (Android 3)
Magazine content implemented on Android 3)
Setting up experiment
To do
•
•
Conducting experiment
Data Analysis
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
24
Automated MX-Data Evaluation
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
25
Automated MX-Data Evaluation
Overview


Media Experience Data is voluminous
MX data analysis takes a lot of time
 Automated Evaluation helps
•
Uses today’s computational power
to analyze data in real-time
•
•
•
Saves time
Allows faster insight into consumer behavior
Enables adaptive media presentation & production
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
26
Automated MX-Data Evaluation
Measurement & Analysis Software
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
27
Automated MX-Data Evaluation
Progress

Achievements so far
•
•
•
•

Redesign of measurement software completed
Selection of analysis methods completed
Web service for real-time evaluation created
Integration of tablet & mobile software
To do:
•
•
Analysis of HBL trial data using the methods
Analysis of Magazine experiment data
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
28
Thank You!

Questions?

Comments!
NEXT MEDIA - A TIVIT PROGRAMME
18.11.2011
29