the 2014 Annual Report

Transcription

annual
REPORT
2013–2014
Volunteer Wellington Te Puna Tautoko
A catalyst for involvement in the community
Contents
Our purpose, Our vision, Our values, Our guiding principles,
Our mission statement, Aims and objectives, What we do, Board of trustees
3
Key achievements
4
Chair’s report
5
Engaging diverse range of volunteers develops potential
6
Strong foundation
9
Exciting projects attract young people
11
A willingness to work together
13
Inaugural Employee Volunteering awards
15
Volunteer-scape changes
17
10 years as office administrator
18
Financials
Statement of financial performance
19
Statement of movements in equity
20
Balance sheet 20
Notes to the financial statements
21
Auditor’s Report
24
Thank you
25
Those who have used our services
26
Volunteer Wellington
Volunteer Porirua
Volunteer Hutt
Level 3
84 Willis St
PO Box 24130
Wellington
T: 04 499 4570 F: 04 499 3907
E: vw@volunteerwellington.org.nz
Level 4
Pember House
16 Hagley Street
Porirua
T: 04 237 5355
E: porirua@volunteerwellington.org.nz
Level 4
21–23 Andrews Avenue
Lower Hutt 5010
T: 04 566 6786
E: lhutt@volunteerwellington.org.nz
website http://www.volunteerwellington.org.nz
blog
www.volunteerwellington.wordpress.com
THANKS TO VERTIA FOR THE RED AND MINIMUM GRAPHICS FOR THE DESIGN
Te Puna Tautoko
Our purpose
Volunteer Wellington, Te Puna Tautoko, is the champion of
volunteering in Wellington
Level 3
84 Willis Street
PO Box 24130
Wellington
Our vision
A strong and connected community and voluntary sector
Our values
""
""
""
""
""
Respect
Diversity
Flexibility
Integrity
Inclusiveness
t 04 499 4570
f 04 499 3907
evw@volunteerwellington.org.nz
wwww.volunteerwellington.org.nz
What we do
Our guiding principles
"" We are committed to being a catalyst for involvement in
the community – a continuous source of support for the
community
"" We believe that volunteering is “meaningful purposeful
activity”
"" We are committed to developing innovative ways of matching
and connecting people to voluntary roles in the community
"" We believe that all motives for volunteering are valid
"" We are committed to diversity in all areas of our work
"" We are committed to being a promoter of and advocate for
volunteering and the management of volunteers
"" We are committed to developing the capacity of the
community and voluntary sector in the Wellington region
through professional development, support and mentoring
The spirit of the Treaty of Waitangi is a continuous source of
inspiration in all aspects of our work
Our mission statement
To create opportunities for meaningful engagement in the
community through volunteering
Aims and objectives
Volunteer Wellington is a community organisation that
focusses on championing volunteering and building the capacity
and capability of communities in greater Wellington.
We work with more than 400 community based agencies
providing the essential volunteer workforce needed to sustain
their services. We provide advice, mentoring, professional
development in the management of volunteers to enhance the
experience for both the organisation and the volunteer.
"" Provide professional development to managers/leaders of
volunteers which will enhance the growth of the profession
of managers of volunteers across Volunteer Wellington’s
geographic and demographic outreach
"" Maintain a comprehensive range of quality volunteering
opportunities from our network of community organisations
"" Recruit and refer volunteers to voluntary roles suited to their
interests and goals
"" Provide a professional development training programme
designed for the community and voluntary sector
"" Promote the benefits and value of volunteering with
emphasis on diversity, inclusion and effective management of
volunteer programmes
"" Produce two-monthly newsletters with up-to-date
information about volunteering and the management and
leadership of volunteers
"" Support networks of managers of volunteers and voluntary
organisations in the Wellington region
"" Facilitate peer mentoring database and work with peer
support groups
"" Maintain and develop an accessible resource library and
website
"" Publicise, manage and facilitate Employees in the Community
(EITC)
"" Work with corporates, government agencies and other
businesses to encourage volunteering and ongoing
relationships between the community and business sector
Board of trustees
Steve Bill (chair), Amy Bardsley (deputy chair), Jirayu Brennan,
Lesley Daly, Drew Hadwen, Winnie Laban, Nathalie Harrington,
Rosie Pearson, Robert Antonio
The focussed support and ongoing vision of the board has
ensured we have all worked together to achieve our strategic
actions of the past year.
is registered as
"" an incorporated Charitable Trust
"" exempt from income tax
Donations to Volunteer Wellington are tax deductible to the
donor.
Registered Charity CC26471
VOLUNTEER WELLINGTON n ANNUAL REPORT n 2013–2014 n 3
KEY ACHIEVEMENTS
Qualitative research with community organisation members emphasises Volunteer Wellington’s
strong reputation, leadership role in the voluntary sector and the value of our high quality
professional development opportunities
"" Two thousand eight hundred
and forty eight volunteer seekers
registered with Volunteer
Wellington and branches
Volunteer Hutt and Volunteer
Porirua
"" More than 894 employee team
volunteers engaged in 88
community projects
"" Inaugural awards programme
for outstanding, innovative
employee volunteering in the
community to mark eighth
year of the Nikau Foundation
Corporate Challenge
"" Volunteers whose labour status
is ‘seeking paid work’ represents
24 per cent of all volunteer
seekers. 392 volunteer seekers
registered with Work and Income
"" Those with refugee backgrounds
and new migrants represent 24
per cent of all volunteer seekers.
Seventy different ethnicities
represented
"" More than 470 participants
attended 19 training events
– feedback positive and
enthusiastic
"" Research findings state
Volunteer Wellington's
professional development
programme is high quality,
relevant and affordable
"" Networking through forums/
workshops lead to ongoing
collegial support and sharing of
resources
"" Volunteer Hutt’s youth
programme results in an 80
per cent increase in volunteer
seekers in the 14–20 age group,
a 29 per cent increase in the
20–30 age group and a 98 per
cent increase in students using
our service
"" Peer mentoring group and
managers of volunteers
leadership group initiated by
Volunteer Porirua inspire
increased local training and
celebratory events with support
from Porirua City Council
"" Member capability team
establish mentors’ database to
link managers of volunteers with
experienced practitioners
"" Research findings praise
Volunteer Wellington’s
celebratory events throughout
the region – among comments
‘educative and entertaining’
‘well-designed and welldelivered’ – more than 440
participants in total
4 n VOLUNTEER WELLINGTON n ANNUAL REPORT n 2013–2014
"" Speedmeet breakfast forum
on International Volunteer
Managers Day 5 November at
KPMG attracts record number
of enthusiastic participants
from all levels of organisations’
structures
"" Forty new community
organisations join Volunteer
Wellington’s membership –
current active members 404
"" High level of engagement via
Blog and Facebook pages
"" News from the edge – Employees
in the community published
quarterly promoting employee
and community team projects
"" Volunteer Wellington news
distributed to all members and
other stakeholders bi-monthly
with regular insert by Sue Hine
entitled topics & issues related to
the management and leadership
of volunteer programmes
"" Record number of recipients for
Volunteer Connect Awards for
new migrants
Strategic partnerships with Work
and Income, Family and Community
Services, Department of Internal
Affairs Support for Volunteering,
Lottery Grants and City Councils
in Wellington, Porirua, Hutt City
and Upper Hutt, add diversity and
capacity to our services.
Chair’s report
Tena koutou
Firstly to our members, supporters, funders, volunteers, staff and board
members a big thank you for contributing to another year of strong
achievement for Volunteer Wellington. There are many highlights and
successes that have been included in the pages of this report, so please
take the time to read them. I also want to mention the importance and
success of our annual February strategic planning sessions that have
enabled us to collectively reflect and refocus our thinking to long term
goals and strategies.
Two valuable outcomes from recent sessions have been the development
of a research project and its early results which have influenced our future
focus. The second has been the refining of the membership capability
work that has not only assisted our members but also created a valuable
feedback loop into our daily operations.
Further highlights include the highly successful Youth project working in
partnership with central and local government agencies and based in our
Lower Hutt branch. Corporate volunteering is a continuing success through
our Employees In the community programme. Many community projects
have benefitted from this work. This year we also secured bright new
premises in Lower Hutt and Porirua, which has made life easier for our staff
and volunteers.
Financially this has not been the easiest of years, but we have attracted
new support that has made up for some of the shortfalls we experienced
and the ‘books’ are in good shape.
There have been changes in our trustee membership with farewells to
Luamanuvao Winnie Laban and Rosie Pearson. We have welcomed Robert
Antonio, Glenn Todd and Ruth Collingham to fill these gaps and we are
always keen to hear from potential trustees who have an interest in our
work. This is also my last annual report as I am sadly leaving the board to
focus on a career change.
Volunteering in New Zealand continues to be in good shape, so please
keep on supporting Volunteer Wellington in the important role we play in
building a healthy society.
Nga mihi nui
Steve Bill
ENGAGING DIVERSE
RANGE OF VOLUNTEERS
DEVELOPS POTENTIAL
Julie Thomson
Manager member services
An Inspiring and motivating strategic
planning session in February 2013 kicked
off the new initiatives and projects
Volunteer Wellington has developed
and implemented during the 2013/14
year. The enthusiasm and commitment
of our paid and unpaid staff have ensured
that the business plan hasn’t gathered
dust on a shelf and is very much a
living document. It was satisfying to
report to the board on the significant
progress made against the business plan
objectives.
Developing community capacity and
capability has underpinned our work
this year. We’ve developed partnerships,
shared resources, worked alongside
influencers and leaders and taken
opportunities to be a good role model.
Engaging a diverse range of volunteers at
all levels of our organisation has enabled
us to reach our full potential this year.
Measuring impact
A highlight has been our qualitative
research project launched in September
2013 to measure the impact and value
of our member services. Our aim was
to gain insight and understanding of
our members’ needs and expectations
and determine whether our services are
aligned to meet these needs, identify any
gaps and how we might address them.
This more in-depth analysis would inform
our 2013–14 strategic planning and
direction for the next five years.
A two-phase research approach was
developed and led by research consultant
and volunteer Meenakshi Sankar.
The first phase involved face-to-face
interviews with a mix of established and
Research mentor volunteer Meenakshi
Sankar with research student
Sacha Davey.
new members. Two research students
from Victoria University, Sacha Davey and
Becky Joslin, carried out the interviews
under the guidance and mentorship of
Meenakshi. The findings of phase one
were used to design the second stage of
the project.
A full report will be available for
stakeholders once the research project
has been completed. However in the
interim we can report that the general
theme from the findings reveal that
Volunteer Wellington and its two
branches Volunteer Hutt and Volunteer
Porirua have a strong reputation
as a responsive organisation with
a professional approach. ‘They are
supportive and helpful and always go the
extra mile.’ The breadth of services was
valued, regarded as relevant and useful.
Our professional development
programme including workshops and
network forums was singled out for
comment by our members as being of
high quality, relevant, well organised and
affordable.
e plan for the workshops in
“W
advance because they are really
high quality, affordable and the
atmosphere is always good. We feel
connected as a community.”
‘We plan for the workshops in advance
because they are really high quality,
affordable and the atmosphere is always
good. We feel connected as a community.’
Also mentioned was the creative
celebratory events Volunteer Wellington
organises – ‘fun, skillfully combining
training with celebration’. The second
phase of the research is underway and
involves further in-depth interviews
with selected members who have
considerable community knowledge and
strategic vision.
Energy creativity
An exciting project to involve more young
people in all aspects of volunteering
was launched by Volunteer Hutt in
partnership with Hutt City Council
and funded by the Ministry of Youth
Development Partnership Fund. The
main objectives are to engage more Hutt
youth in voluntary work, increase the
number of community organisations
that create meaningful voluntary roles
that will interest youth and to enable
young people to develop leadership skills
through their volunteering activity.
Statistics for the first six months of
the project reveal an 80 per cent increase
in the number of volunteer seekers in
the age group 14–20 years, 29 per cent
he main objectives are to engage
“Tmore
Hutt youth in voluntary
work, increase the number of
community organisations that
create meaningful voluntary roles
that will interest youth and to
enable young people to develop
leadership skills through their
volunteering activity.”
increase in the age group 20–30 years and
a 98 per cent increase in students using
our service.
This success can be attributed to
the enthusiasm and vision of Dianne
McKellor, Community youth engagement
coordinator; and the young volunteers
she has recruited to assist her. Dianne
has created such roles as profile writing,
photography and presentations.
A DVD has been made as a
promotional tool for youth volunteering
which is on our website and Facebook
page and will be distributed to schools
and other groups with a youth audience.
Big thanks go to Vinny and the team at
Oosh Multimedia who created the DVD
for Volunteer Wellington as a volunteer
project. The next stage of the project
is underway and involves working with
our community organisations to create
interesting roles and a welcoming
environment for youth.
Building capacity
The recruitment of Charlie Devenish
to coordinate our member capability
programme in July 2013 has added depth
to the services we offer our membership.
Managers of volunteers have a
challenging job. They need to be able to
inspire people to give their time freely,
maintain their motivation, match skilled
and unskilled people with relevant roles,
and ensure that paid staff and volunteers
are able to work well together.
Through the member capability
programme we are able to offer one-toone support and mentoring to managers
of volunteers, assisting them to develop
supportive and creative volunteer
programmes that are inclusive and
accessible to a diverse volunteer base.
With a membership of more than 400
community organisations, Volunteer
Wellington is in a unique position to
make connections that provide managers
of volunteers with collegial support and
to identify collaborative opportunities
that can result in mutually beneficial
outcomes.
The feedback from members about
the member capability programme has
been encouraging – ‘For someone new to
the role of manager of volunteers, going in
to meet Volunteer Wellington was really
good because it felt like they genuinely
wanted to support me in my role. They
listened to me and it was the first time in
my job that I felt listened to. They provided
me with information and resources that
support me in my role and connected me
with a manager of volunteers that I have a
mentoring relationship with.’
‘Thanks again Julie for your assistance.
Volunteer Wellington have been such a
great support to us here at the Wellington
Service Centre and the Wellington Branch!’
‘Thanks Charlie for the great ship of
Volunteer Wellington. Thanks also to Julie
for the excellent support to my staff.’
are offering quality and relevant training
that people can immediately apply to
their day-to-day work.
It was great to see many new faces
taking the opportunity to develop
and enhance competencies, skills
and knowledge. The ‘buzz’ created as
people make connections through the
networking opportunities our training
provides is a successful outcome in
itself. Relationships are built providing
much needed ongoing peer support and
sharing of good management practice.
We get a real buzz out of that!
‘Thank you for the excellent training
sessions this year. I really appreciate the
input and the opportunity to meet and talk
to people doing similar work.’
‘So inspiring – yet challenging in a way
that motivates vs intimidates! I am now
brimming with ideas.’
‘You were great! My brain was like a
sponge. Can’t believe how much info I
have soaked up in one day. I did a degree
in marketing and I have taken more out
of your course today than I did in my 3
years at Uni. I have a much more clear
understanding of how to apply different
skills in the real world.’
‘Great session to review my practice
& improve how I can give constructive
feedback to help towards the team
achieving the goals of my organisation.’
Workshop topics were chosen as
a result of our training survey and
through conversations with members
about some of the challenges they face
in their work. The wide range of topics
included: Creating a fundraising strategy,
Facilitating difficult conversations,
Finance and governance for NFP, Giving
back to volunteers, How to market your
organisation effectively, Creative volunteer
programmes, Feedback conversations,
Learning in reverse, The power of peer
mentoring, Demystifying social media,
Narrative reporting, Introduction to news
media, Giving your communications a
boost, Managing staff in a NFP setting,
Attracting business volunteers, Connecting
with colleagues, Harnessing the energy of
youth.
Mentors’ database
Two key outcomes Charlie has achieved
this year are the development of a
mentors’ database which links managers
of volunteers with experienced practitioners. This programme was initiated
in response to calls from managers of
volunteers asking for mentoring support
to develop their skills to be more effective
in their roles. Through the generosity of
Aly McNicoll, a director of the NZ Coaching and Mentoring Centre, we were able
to acknowledge the mentors by offering a
free training session facilitated by Aly.
Charlie has also established a peer
support group for managers of volunteers
in Wellington’s CBD in response to
requests for regular collegial support.
Welcoming culture
A supportive and welcoming culture
for volunteers happens as a result of
investing in the professional development
of managers of volunteers. As the border
on Sue Hine’s blog says – ‘Great volunteer
programmes do not fall out of the sky: it
is good management practice that makes
them even better’.
More than 470 people representing
a diverse range of community
organisations attended our 2013–2014
professional development programme of
nine workshops and 10 network forums
covering a wide range of topics. The
feedback from evaluation confirmed we
Volunteers by labour force
Visitor (2%)
Unpaid labour force (3%)
Other (3%)
Full-time paid employment (15%)
Not stated (1%)
Student (24%)
Part-time paid employment (11%)
Registered with Work & Income (14%)
Seeking paid work (24%)
Our thanks go to St Johns in the City
who acknowledge the work we do in
the community and voluntary sector by
waiving their fee to hire their premises
for our training events. Their generosity
helps us to keep our training fees
affordable.
Comms connections
Through the vision and passion of two
communications professionals, a new
dimension was added to our professional
development programme this year. Sue
McCabe and Gail Marshall approached
Volunteer Wellington to partner them
in offering free quality comms training
to community organisations. Sue
and Gail established the Community
Comms Collective which is made up of
communications practitioners wanting
to contribute to the community and
voluntary sector using their professional
skills.
The three sessions we have held this
year have been in high demand with
40–50 people attending each session.
The feedback has been excellent with
participants commenting on the value of
having access to ICT and comms expertise
and being able to apply the practical tools
and learnings to their daily work.
Website
As a result of our work with Community
Comms Collective, we have engaged IT
specialist Uli Trute to project manage the
redevelopment of our website. Phase one
of the project – Information gathering –
which involved two stakeholder meetings
and a survey of our membership has
resulted in valuable and comprehensive
feedback. The next stage of writing
the specs for the build and design and
reviewing and writing the content is
underway. Skilled volunteer writer
Carolyn Williams has offered to write the
content.
Volunteer IT specialist Chris Streatfield
has continued to provide Volunteer
Wellington with exceptional service. He
is always there at the end of a phone and
on site within minutes. This year Chris
has developed an online registration
process for our community members
to register their voluntary roles and
an online process for new community
organisations to register for membership.
These facilities make it easier for our
members and more efficient for us. All
our staff appreciates the considerable
contribution Chris makes to Volunteer
Wellington.
Retired (3%)
Connecting supporting
More than 440 people attended our
events to celebrate and promote
volunteering in all its forms during the
year. It is through the collaboration and
support of key people and organisations
that these events are popular, creative,
and fun. ‘Volunteer Wellington have a
nice tradition of celebrating volunteer day
and it is really important that such events
are marked.’
International Volunteer Managers
Day was a great success with more than
70 people attending the Wellington
breakfast and speedmeet event at KPMG.
the Wellington Hospital and Health
foundation playing the piano in the foyer
of the hospital.
Photographer extraordinaire Eva
Kaprinay volunteers her time and
expertise to capture interesting and
unique photos at all our events. These
go straight up onto our website and
Facebook pages. Eva's photographs are a
real boost to our promotional activities.
Graphic designer Sue Hobbs
volunteers her creative skills nearly every
week producing fliers for workshops,
forums, celebratory events and
newsletters. Sue regularly updates our
promotional material and works on our
bigger projects such as profile books and
annual reports. We are very grateful to
Sue for her generosity in donating her
time and skills on an ongoing basis.
Invaluable conversations
Speed meeting each other at the
International Volunteer Managers Day
breakfast forum at KPMG.
Our mentoring programme for managers
of volunteers was launched at the event –
this programme was initiated in response
to calls from managers of volunteers
asking for mentoring support to develop
their skills to be more effective in their
roles.
We received enthusiastic and
positive feedback from participants who
acknowledged how professional and well
organised the event was. One participant
said IVMD is the most professional event
they attend each year. ‘Very interactive,
informative, fun and an excellent
networking opportunity.’ Our thanks go to
Ann Hodson of Cancer Society Wellington
Division, Dr Karen Smith of Victoria
University and Sue Hine Independent
advocate for managers of volunteers who
partnered us in hosting the event.
Another fun event was our celebration
of International Volunteer Day at The
Jimmy café with more than 80 guests
from every corner of the community. Four
inspiring speakers talked about their
volunteering experiences and how these
had an impact on their lives. A comment
from one happy guest – ‘I want to pass on
a big thank you to Volunteer Wellington’s
staff and board for yesterday’s delightful
event. I was so impressed with the
speakers – it was the highlight of my
week which has been a rather tough
one’. Volunteer pianist Rolando Catalan
provided lively background music.
Rolando is a regular volunteer for
Thank you to the more than 404
community organisations that continue
to support our services. We welcomed
40 new members this year from across
the community and voluntary sector.
A highlight for us is the liaison visits we
make where we get the opportunity
to experience your workplace and talk
with you about your organisation’s
volunteering needs. These conversations
are invaluable to us as we gain a better
understanding of your organisation’s
mission, purpose and services which, in
turn, help us to provide a more effective
service to meet your needs.
Volunteer Hutt and Volunteer
Porirua managed by Katie Terris and
Lynne Harding respectively continue to
play a vital role in their communities.
They have identified the needs of their
local communities and responded
by cultivating partnerships and
implementing projects. The Youth
project in the Hutt and the Managers of
Volunteers peer support group in Porirua
are great examples of their work.
Judy Kerr, coordinator of our
employee volunteering and Debra Roche,
office administrator, have demonstrated
a high level of commitment to their work.
Distribution of volunteer
registration by office
Online (41%)
Wellington (28%)
Hutt (19%)
Porirua (12%)
Judy has been creative in engaging
volunteers to assist with various projects
and in particular the inaugural Employee
Volunteering awards being held in
June. Debra, with the assistance of a
team of volunteer administrators, has
endeavoured to keep the staff in line and
the office running smoothly! The Board
and management appreciate the accurate
monthly financial reports and statistics
that Debra produces and the assistance
she provides auditor and volunteer
Charles Wells with the annual financial
report.
Our Board of trustees has provided
effective leadership and guidance
ensuring that Volunteer Wellington is
true to its mission and values. Meeting
agendas reflect the key points of our
strategy to keep our organisation on
track. We are fortunate that our trustees
have different skills, backgrounds and
experience that together make for a
rounded board and they also reflect the
communities we serve. We said farewell
to Rosie Pearson who returned home to
the UK, Laumanuvao Winnie Laban and
Chair Steve Bill who has left to focus on
a career change. We welcomed Robert
Antonio, manager of Porirua Budget
Services, who is now our representative
for Volunteer Porirua, Glenn Todd who
has IT project management experience
and Ruth Collingham who is the new
Chair and has had a long association with
Volunteer Wellington.
olunteers keep us fresh and vital
“Vand
have added capacity to each
of our paid staff briefs which is
evident in the level of activities
and achievements recorded in this
annual report.”
Volunteers have played a significant role
with Volunteer Wellington providing
our services this year. They have brought
diversity, inspiration, energy, creativity
and skills to our organisation. Volunteers
keep us fresh and vital and have added
capacity to each of our paid staff briefs
which is evident in the level of activities
and achievements recorded in this annual
report. We have acknowledged this
amazing team of stars on page 25.
Sterling career
2848 volunteer seekers registered
their interest through our recruitment
and referral process and a further 894
employee volunteers were involved in
88 team projects with our community
members.
The majority of people who come
through our service are in the 20–40 age
group. These volunteers’ demands are
increasing in terms of experience, training
and support. They are motivated to
volunteer with community organisations
where they can practise existing
competencies and learn new skills and
enhance their CV with their volunteering
experience. A recent headline in
the DomPost illustrates this point –
Volunteering leads to sterling career.
Changing landscape
The volunteering landscape is changing
and for community organisations to
thrive and prosper we have to adapt and
be innovative. Volunteer Wellington is in
a unique position to support community
organisations to be flexible and
accommodating of the changing needs,
motivations and skills of volunteers
to ensure rewarding volunteering
engagement for the future.
It has been a busy, invigorating
and productive year. With the support
of our stakeholders and through
the development of collaborative
partnerships, Volunteer Wellington has
been innovative in responding to our
communities’ needs as demonstrated
in this annual report. The continued
support and trust of our funders,
sponsors, donors, volunteers and our
community and business members will
ensure our long-term sustainability as
the ‘champion of volunteering’ and a
catalyst for community involvement in
the Wellington region.
Ethnicity of volunteers
Africa53
Australia27
China250
East Asia
58
Eastern Europe
30
India283
Maori198
Middle East
North America
Not Stated
32
50
113
Other4
Other Asian
Pacific Peoples
0
154
Pakeha/NZ1,125
Russia/Baltic States
22
South Asia
77
South/Central America
50
South East Asia
142
Western Europe
180
STroNG FOUNDATION
Pauline Harper
Manager programmes
For the past decade Volunteer
Wellington has been pushing our mission
of diversity and inclusiveness. This is the
space where our services are unique –
and make a difference.
Two projects which have happened
during 2013–2014 have made diversity
– in all its shapes and forms – well and
truly visible. And as an introduction to
these activities I would like to emphasise
that the services described in this report
by my talented team of colleagues have
been the strong foundation from which
these diversity projects were able to
flourish so easily.
Diversity in action through volunteering
is a series of 12 photographs with story/
captions which will be exhibited this
year at our Annual General Meeting
Before the Volunteer Wellington short
film was completed Hari worked with
volunteer singer Mandy Scanlan,
whose voice provided the background
soundtrack. photo eva kaprinay
in July; and which will continue to
journey around the walls of Wellington
institutions (and possibly further afield)
for the next year telling the story of being
included in society no matter what your
background or skill set.
It all began at a Volunteer Centres’
National Network hui in 2012 with a talk
from a representative from the Human
Rights Commission. When he mentioned
the commission’s diversity programme
a discussion began between Volunteer
Wellington and Volunteering Auckland.
We touched base for more than a year
pondering photographic ideas and
the notion of the ‘changing faces of
volunteering’ – the faces we all come in
contact with every day but who are often
invisible to the wider public.
Action began when Kym from
Volunteering Auckland wrote up our plan
and registered the result with the Human
Rights Commission. The two centres
continue to work collaboratively to
inspire one another and shape a common
format. We hope to exhibit our two sets
of photographs together as the project
progresses. Meanwhile we are working
independently – but collegially.
Graphic designer Sue Hobbs and
member capability coordinator Charlie
Devenish had already come up with
some starting point ideas. When it was
‘all go’ two highly skilled volunteers,
photographer Eva Kaprinay and writer
Suzanne Carty joined our team. Every
week we sent through the topics;
every week their completed work, now
graphically laid out by Sue, came through
during the timeframe of the project’s
production.
Diversity inclusion
That’s when we were all struck by the
power of those words – diversity and
inclusion. Here it was happening through
our community organisation members
and as a result of creative, amazing
management and vision.
For example as soon as Trish
Lee, manager of the volunteer
programme with Wellington Hospital
& Health Foundation, talked with Isaac
Mohammed with a refugee background
and from Sudan, she could spot his
potential. Isaac lost his legs when the
hospital where he worked in Darfur
was bombed. Now part of the team of
volunteers with Wellington Hospital Trish
says: ‘Even when he has big challenges he
says “I can do it.”’
Hari Shankar, from Chennai in India,
is a self-confessed ‘telecommunications
network geek’. By day he consults for
telecommunications infrastructure
company Chorus, but he was after more
knowledge of the local community and
he wanted to do some exploring into the
realm of video making … very different
skills from what he uses in the course of
his day job.
When he came Volunteer
Wellington’s way it was a matter of
devising a project that would soak up his
creative enthusiasm. A short promotional
animated film was the result. He has now
used these new-found skills for work
presentations; and he wants to do more
in the community sector.
Specialised labelling
Other topics are Nive Venning who has
run a Tokelauan language programme
with Access Radio for 27 years, Shar with
Downs Syndrome who has a specialised
labelling task with Opportunity for
Animals’ Newtown retail outlet, Wayne
All corners of the globe were represented by new migrants who received Volunteer
Connect awards this year at the Southern Cross Hotel presentation.
Stevens from Treasury who goes weekly
to read with children in a low decile
school in Cannons Creek, 82-year-old
Valeria Levina from Kyrgystan who
speaks no English but feels involved and
useful when she assists with Volunteer
Wellington’s regular mail-outs – the
distribution of our information.
Backgrounds and ethnicities cover
many parts of the world, skills range from
extremely specialised and technical to
unusual and practical. Every one of these
volunteers has built a relationship with
the organisation’s manager/coordinator
(and in the case of the school, the
principal) of volunteer programmes. They
are the ones who have created a role,
given someone a chance, made the most
of a cultural exchange. Their portraits
are included with the volunteer and the
cause.
Volunteering connecting
This year we threw out our criteria of
the past few years for the Volunteer
Connect Award for new migrants and
brought in a new look. Working in
partnership with Job Mentoring Service
of English Language Partners, Wellington
Settlement Support and Wellington
Central Citizens Advice Bureau, we
devised four questions about the value of
volunteering when new to a community.
We then asked individuals we knew
who were volunteering and Volunteer
Wellington’s 400 plus community
members to have conversations with the
migrants in their volunteer teams, based
on our questions.
What resounding results! Almost
30 volunteers came forward and their
answers around the questions gave us
stories about ways they had connected
with local people, learnt about
community resources and support,
discovered new skills, achieved career
path goals and shared cultural mores.
In association with Neighbour’s Day on
31 March, Councillors Paul Eagle and Ray
Ahipene Mercer presented the certificates
at a celebratory gathering at the
Southern Cross Hotel. Families, friends,
managers of volunteer programmes and
other supporters were all there. It was a
gala occasion.
Rich social mix
Two quotes from international news
media during the past year are pertinent.
Extreme situations maybe but reminders
of the need for our work to continue no
matter what: ‘Terrorists thrive in societies
where they don’t teach their children to
accept diversity and tolerate differences in
views.’ Egypt’s Al-Ahram Weekly
‘A rich social mix makes us all more
tolerant.’ Guardian Weekly, Madeleine
Bunting
Work preparation
Keeping and developing skills and
motivation is a key to the journey to
paid employment. Time frames vary.
Our partnership with Work and Income
understands these differences and they
enjoy the hundreds of conversations
and stories we record with the many
beneficiaries with whom we have worked
during the past year.
I would like to thank all the
programme coordinators who cover the
nine Work and Income sites, and regional
office contracts manager Ota Savaaiinaea
and her assistants Sharleen Alaifea and
Mathew Mathai. Their vision has meant
that our three offices are more accessible
and visible for those who need to remain
in community activity during times of
transition in their lives. For some it is long
term and for others a brief spate of time.
Three hundred and ninety two
Work and Income clients came our
way during the past year. Another
648 volunteer seekers registered as
‘seeking paid work'.
For many this foray into the
community is a first. Most are surprised
and excited by what they find out; and the
possibilities on offer. Says Fa’aolo, from
Samoa and in her 50s: ‘I’m thrilled with
the new skills I’m using at the Seafarers
Centre … EFTPOS, money exchange and
that sort of thing. I like all the seafarers
too. It’s great.’
David, Maori, in his early 20s had this
to say: ‘I’ve been a bit wayward in the
past. People supported me and now I’m
keen to give back. I’ve taken on a role at
Mary Potter Hospice Shop and learning
lots – especially about talking to people
– you know, communication skills. It’s
cool. And it’s keeping me off the streets.’
David’s dream is to get onto a fork lift
course. We reckon he’ll get there.
All staff
Our staff is a wonderfully cohesive
group – and this includes all volunteers
and all teams from Volunteer Hutt
and Volunteer Porirua. Our skills are
different and complimentary. And at
every staff meeting and internal training
session it is always so rewarding to
experience everyone’s enthusiasm
and passion. Put all these ingredients
together and Volunteer Wellington, the
champion of volunteering in Wellington,
is an organisation to be reckoned with.
And behind the scenes creating a
secure base for the remarkable activity
described throughout this report, are our
funders, supporters and donors. Your
confidence in our services and different
programmes gives us the energy and the
inspiration to keep on being innovative;
to keep on walking the talk; to keep on
with the serious business of connecting
people and communities.
A further funding source in the
form of ‘premier donors’ has been a
development of recent years and we
thank CCM Architects and ANZ Bank for
taking the lead. Your contribution to our
work connects the world of volunteering
and community life with your staff and
company values. We aim to add more
local businesses to our donor base before
the end of next year.
Guy Cleverley, a director with CCM
Architects, will be one of the judges for
the forthcoming Employee Volunteering
Awards.
EXCITING PROJECTS
ATTRACT YOUNG
PEOPLE
Katie Terris
Manager Volunteer Hutt
The next generation of volunteers is
here! The Youth Volunteering Programme
developed by Volunteer Hutt this year
has opened the eyes of young people
across the valley to the importance, and
fun, of volunteering.
When we talked with our members
about our aim to involve more young
people in the community sector, they
came forward with many interesting and
exciting volunteering projects. These
ranged from activities such as helping
staff from Weta Workshop to build Santa’s
Grotto at the Old Jail in Jackson Street
Petone, joining in the fun of a Birthright
Christmas party for some 220 children,
and meeting refugee children at an endof-year party. Other opportunities in early
2014 were involvement with celebrations
for National Children’s Day and a triathlon
for people with disabilities.
Further benefits
Further benefits from the programme
have been our community members
growing awareness of the value for them
of having a broader and more inclusive
volunteer base. Well-managed volunteer
programmes build young volunteers’
confidence; and their understanding of
what a difference they can make in the
community.
For organisations the benefits are having teams of enthusiastic youth who have
energy, new ideas, different perspectives.
A win–win situation all around.
The youth programme came about
through discussion with Hutt City
Council who were keen to work with
Volunteer Hutt to explore different ways
of involving young people in community
activity.
Funding support from the Ministry of
Youth Development enabled Volunteer
Hutt to employ Dianne McKellar as the
youth programme coordinator for 10
hours per week. Dianne’s positive, can-do
attitude set in motion a programme
which has now touched several young
people plus those with whom they have
volunteered since the programme began
in late 2013.
Social media
Dianne’s expertise with computer
programmes and social media has
established a model for us that we hope
to continue for years to come. Also our
IT expert, Chris Streatfield, has always
managed to sort out the ‘back-end’
glitches/demands which have occurred
as we have broadened the scope of the
database to incorporate the needs of the
youth programme.
Event volunteering
For 16 year old NINA PILCHER, learning about
responsibility and organisation were just a few of the
personal benefits gained from volunteering through
the Volunteer Hutt Youth Programme. Her ‘new
experience’ began when she worked with the Jackson
Street Programme Christmas Festivities. Later Nina
was interviewed by another youth volunteer, Jessica
Barnes, whose interviewing and writing skills have
grown exponentially with these demands.
‘It was possibly the first time I had anything
resembling a job, where I had a lot of responsibility,’
says Nina. ‘The whole experience of having a boss
of sorts, and having responsibility, was new.’ The
Christmas event was a great opportunity for Nina to
assist a community group with a short term commitment and a beneficial way to spend
her summer break from school. ‘I had all these holidays and there was nothing to do.’
Nina’s tasks included writing visitor’s names in the guestbook and giving them
information about the event. The activities included a treasure hunt. ‘They went up
and down Jackson Street. I gave chocolates to the shops to give out to the children
when they solved the clues, and then the children would come back to me for more
clues.’ Being relied upon to complete these duties was also a learning experience.
‘I’m not the most organised person, I kind of had to learn to be organised.’
Having fun while working made for an even more positive experience. Looking for work
in the future was another reason Nina took on a volunteer position. ‘ I learnt a lot and
met really awesome people.’ To other young people who might be considering a similar
volunteer role, Nina says: ‘Do it. It’s a really good working experience, a great way to
learn.’
Her first involvement in volunteering is unlikely to be her last. ‘I’d definitely do it again.
Helping people was a big thing for me. The kids were really excited, I remember seeing
them come in and feeling it was so cool I was helping … it meant so much to them.’
Knowing that you can make a difference is an invaluable lesson for young people,
something Nina certainly took away from her role with the Jackson Street Programme.
‘Being part of the community was really awesome.’
written by jessica barnes. photo lance davey
Dianne’s discussions at schools, tertiary
institutions and with individuals
have shown that event volunteering
predominates with youth. It fits into their
busy study, work and social timetables.
Many were unaware of the opportunities
available. They have become involved
with great enthusiasm. Approximately 60
young people have taken part in various
activities from late November until the
end of this financial year.
Before the Youth Volunteering
Programme began we held a forum
with our member organisations
during National Volunteer Week called
Harnessing the energy of the younger
generation. Presented by local young
people, the changing face of volunteers
was discussed – their habits, availability,
motives and skills.
Simon Gilbert, the manager of
Secret Level, a youth drop-in centre,
gave the example of how a teenager
who thought that all she could offer
was to clean the premises, then saw
what he was doing on the computer
and said ‘there’s a much better way
of doing that’. To his relief, she was
able to take over a large chunk of work
which freed him up to concentrate on
other matters.
A key result in our talks with the
coordinators of the Duke of Edinburgh
Awards programme has been for them
to allow students who have registered
through Volunteer Hutt and taken part
in regular volunteering activities with a
number of different agencies, to credit
How volunteers heard of
volunteer wellington
Newspaper/radio/TV (9%)
Other (14%)
Your employer
(1%)
Not Stated (2%)
Pamphlet (2%)
Sandwich board
(3%)
Speaker
(3%)
Word
of mouth
(29%)
Website (31%)
Work and Income
(6%)
these hours for the awards. This flexibility
will assist young people to fulfil their
volunteering requirements more easily.
At our International Volunteer
Managers’ Day on 5 November we
introduced participants to our Youth
Programme and the possibilities
that were emerging. Our other major
celebration was International Volunteer
Day in early December. This was a
lunch hosted by Mayor Ray Wallace and
attended by volunteers from across a
wide range of organisations in Hutt City.
Hearing from the attendees about what
they did in their voluntary capacity was a
humbling experience – volunteers give so
much to our city.
Migrants and volunteering
Involvement with migrants and refugees
has continued throughout the year with
talks and presentations to a wide variety
of groups to spread the word about
the value of volunteering to help with
integration into New Zealand life.
The Hutt Valley is one of New
Zealand’s major centres for accepting
refugees. Working with other support
organisations is an important way of
ensuring our services are well known
and well used. Such groups are English
Language Partners, Settlement Support
and MCLaSS. Many visit us to see where
they can fit into the community and learn
about the NZ workplace. Supportive
agencies make a difference to the other
wise daunting experience of migrants
facing the unknown in a new country.
Frequent feedback
We have had frequent feedback from our
member agencies about the quality of
volunteers we have referred, from retail
positions to administrators and those
offering strategic advice. The family
counselling service of the Wainuiomata
Community Centre also benefitted from
volunteer support.
An advantage of a small office is our
ability to keep closely in touch with the
needs of both volunteers and agencies.
Innovative referrals result in a satisfying
experience for both volunteers and
organisations.
Training too has been in high demand
this year with two excellent workshops
led by Dr Karen Smith of Victoria
University and Sue Hine, independent
advocate for managers of volunteers.
Their topics were Creative volunteer
programmes and Learning in reverse.
Targeted talks
Talking about our services is a key part of
our promotional activity. Presentations
to agencies such as Q’nique, Hutt Valley
Training, IHC, as well as the four Work and
Income offices in the Hutt Valley, result in
many volunteer seeker referrals.
ur close relationship with Hutt
“OValley
Disabled Resources Trust
and different arms of IHC, gives
their clients experiences that will
help them on their journey into
the paid workforce. Volunteering
opportunities give the clients a
feel for the expectations of the
workplace: turning up at expected
times, concentrating on the role
they have been given and generally
making a contribution whilst
learning new skills.”
When I was interviewed on a local radio
station by a presenter who found the role
there through us, he told me how the
work had built his confidence as well as
fulfilling a long-term dream of ‘being on
the radio’.
We are grateful to The Hutt News for
their continued support of our service.
Nearly 30 per cent of those who contact
us still regularly consult the local paper
to see how they can meet the needs of
the community. Our initial advertising for
youth volunteers through The Hutt News
evoked an immediate response.
Latest eleven
Eleven new agencies have joined us
this year. These include Hutt Valley
Horticultural Society (one of the oldest
such societies in the country), Ropata
Village Trust, Prison Fellowship, Moera
Community House, YMCA, WETAP (an
after school arts based programme),
Trentham Community House which is
now managed by Heather who got into
volunteering at Hutt Valley BEST some
years ago through us, Hutt City Guides
– an arm of the City Council, Greenstone
Doors, an agency working with people
who are dealing with pregnancy and
family issues, Youth Inspire (the Mayor’s
Task Force for Jobs) and Lower Hutt
Animal Control.
This latter agency oversees the care of
animals in both Wellington and the Hutt
Valley in emergency situations – another
emergency procedure established after
the Christchurch earthquake. A positive
aspect of our work with these new
agencies has been that in most cases
we have immediately found the right
volunteer for them.
Our close relationship with Hutt
Valley Disabled Resources Trust and
different arms of IHC, gives their clients
experiences that will help them on
their journey into the paid workforce.
Volunteering opportunities give the
clients a feel for the expectations of
the workplace: turning up at expected
times, concentrating on the role they
have been given and generally making a
contribution whilst learning new skills.
Revitalised
Upper Hutt City Council has revitalised
the way they operate their community
services. This has resulted in a number of
new roles which have been very popular
with volunteers. The library has involved
volunteers at a variety of levels from
shelving books, supporting people who
need to learn how to use computers
through to becoming involved with their
job mentoring programme. Almost all
these roles have been snapped up by
eager volunteers, many of whom have
previously found it difficult to find roles
that will give them work preparedness.
Initial foray
Volunteer Hutt could not operate
without the unstinting support of many
volunteers. Our volunteer staff at the
office has included Karen Waterreus, Kate
Mitchell, Lesley Daly, Colin Trotter, Anne
Hadjimi, Honey Sony, Krishna Patel, Nga
Tokorangi and Jessica Barnes, the latter
also working as a profile writer.
The cheerful yet sensitive manner
of their interviewing of the wide range
of people who come to see us ensures
that this initial foray into the world
of volunteering is a positive one. We
appreciate the ongoing support of the
staff and volunteers at the Wellington
office. And we would like to thank our
office neighbours, Hearing Associates,
who kindly allow us the use of their
kitchen.
depends on what we do
“Tinhethefuture
present.” mahatma gandhi
A WILLINGNESS TO
WORK TOGETHER
Lynne Harding
Manager Volunteer Porirua
Among many highlights for the Volunteer
Porirua office during the last year have
been moving office, a new paid staff
member and the outstanding service
provided by a highly motivated and
skilled team of volunteers.
There have been valuable connections
made in our community thanks to the
ongoing collaborative efforts of the
Managers of Volunteers and the Peer
Mentoring groups. It is great to be part
of a community with a willingness to
work together to continually improve our
volunteer programmes and services.
Moving up
Volunteer Porirua’s move earlier in the
year to bigger and brighter offices up
a couple of floors and still in Pember
House, went incredibly smoothly thanks
to Chris Streatfield’s outstanding IT and
all-round support. This helped to keep
the office functioning effectively before,
during and after the move. We even
managed to successfully interview and
refer a young volunteer while literally on
the move.
Input to all office functions by the
interviewing team – who include Anne,
Linda, Anne, Hilary, Meredith and
Carol – has been fantastic. Together we
hosted for all Volunteer Wellington
staff a Treaty of Waitangi professional
development event, a visit to a Pataka
exhibition based on episodes from Maori
history with morning tea to follow.
Anj Barton has joined our staff on
a part-time basis following up and
supporting our Work and Income
Community Link clients. It is a pleasure
to hear her relaxed and encouraging
conversations that work towards
developing relationships between clients
and our Porirua community groups.
Successful outcomes have followed as
clients gain stepping stones towards
their goal of employment thanks to Anj’s
friendly encouragement and guidance.
Talented interviewer
After three years of exceptional support
we farewelled talented interviewer Linda
Chatterton. This message is an example
of a result from one of Linda’s many
referrals during her time as a dedicated
interviewer: ‘I have just worked with the
volunteers last Saturday at the Cannons
Creek areas (Conservation Tree Planting
& Care team). It was an amazing work
experience because I have learned new
information about native plants of New
Zealand as well as of how to plant them
properly. While working, I have also met
with good people who gave their energy
for the benefits of this country. So, I can say
it is a good suggestion from Linda!’
We are grateful to funding from COGs
which helps cover the costs that provides
for the branch manager to train and
develop the volunteer team.
Knowledge gained
Professional development for staff and
the manager at Volunteer Porirua has
reaped benefits. In 2013 I completed the
Volunteering New Zealand’s Essentials
of Volunteer Management course online.
The knowledge and expertise gained
from this course has both contributed to
our own volunteer programme as well as
giving me well-grounded information to
share with community groups; and face
the challenges of the year.
Connecting with newcomers
After attending the Creative Volunteer
Programme workshop in Lower Hutt,
I was inspired to ask Volunteer Porirua
interviewer Carol Port to help with
presentations and talks about our
service to newcomer groups. Carol is
a CELTA trained tutor whose ability
is evident when observing her skilled
communication with ESOL clients.
Through a series of interactive
sessions we presented to Porirua
Language Project’s classes, Whitireia
Polytechnic’s ESOL students and MCLaSS
students. A Whitireia tutor said the
presentation was one of the best she has
ever observed with staff and students
enjoying the opportunity to participate
and learn about the benefits of getting
involved in the local community.
Our office staff took part in the
Settlement Support workshop called
Kiwi Slang for Lunch. We often say things
like ‘flick me an email’ and have no idea
how puzzling this can be for newcomers.
Continually we are striving to learn
effective ways to communicate with
people who use our service.
Skilled volunteers
Profiles on local identities have been
written by volunteer writer Carolyn
Williams who works with photographer
Gary Jones. These specialised volunteers
have successfully captured the stories
of people who dedicate their time and
talents to support local community
groups. The skill of the role of managers
of volunteers is often mentioned in these
profiles, whose finishing touches are
provided thanks to Sue Hobbs with her
graphic design expertise.
Leaders learning
Training is being well supported by
our community groups’ leaders thanks
to Porirua City Council Community
Development funding and our ongoing
partnership. This relationship is vital for
providing local training and networking
opportunities for leaders in the not for
profit sector.
Council also support national
celebrations recognising volunteers,
managers of volunteers and volunteering.
Keith Vaughan led a series of sessions on
Managing staff in a not-for-profit setting.
During National Volunteer Week Sue
Hine facilitated a forum called Learning
in reverse – designed to promote the
principles of best practice for a group of
managers of volunteers. Madeleine Taylor
provided a lively session on Facilitating
difficult conversations. And Robyn Moore
facilitated the popular Volunteering
New Zealand workshop which discussed
Creative volunteer programmes.
Managers Network
The Porirua Managers of Volunteers
group meets regularly throughout the
year to share ideas on topics that have
covered recruiting, rewarding, motivating
and training volunteers. Managers
have the opportunity to network with
others, collaborate to attract volunteers,
discuss professional development
and supervision issues. This small and
committed network of leaders is keen to
welcome other managers of volunteers to
join the group.
Community display
International Volunteer Managers Day
was celebrated over a shared lunch in
Porirua with Managers of Volunteers
gathering to network and plan for
International Volunteer Day (IVD) activity.
We decided to hold an IVD event called
Taking it to the streets. Held under the
canopies in Porirua on 5 December, the
aim was for the community to see the
diversity of groups and the range of
exciting roles available locally.
Included were Partners Porirua,
Citizens Advice Bureau, Porirua Language
Project, Habitat for Humanity, Porirua
Budget Service, Porirua Community
Guardians, Idea Services, Agape and
Volunteer Porirua. As part of the event
Porirua Mayor Nick Leggett handed out
certificates to recognise the efforts of
volunteers.
Tama tu tama ora tama noho tama mate
JOE KAHI took on a role as a
volunteer planting native trees
with Friends of Maara Roa to
keep his spirits up during a
time of unemployment. One
day, when he was out planting
he decided to drop his CV in
with Whitby New World on the
off chance that they might be
looking for staff.
He was up on the hills digging
when the phone rang and the
store manager invited him in for
an interview.
Joe had worked for 16 years at the City New World in Wellington but stopped
work at Christmas 2012 for family reasons. After six months things had
improved and he began applying for positions, sometimes hearing nothing at
all from people who had received his application.
This was soul destroying and Joe realised that he had to do something
positive about his situation. The Learning Shop in Porirua helped him get his
CV in shape and encouraged him to be positive and proactive in applying for
jobs.
He also took on volunteering. ‘This helped me remain on a positive track.’
It is also part of a Maori proverb which he says he lives by: ‘Tama tu, tama
ora,tama noho,tama mate – work and survive, sit and perish.’
Joe’s chance CV drop-off led to him being employed with New World in
Whitby where he is experiencing work in all departments as a member of the
70-strong team.
Manager Mark Roche says, ‘Joe came to us highly recommended by the city
store. I promised him a foot in the door and more hours as they arose. When
I met him I was struck by his humbleness. He is a gentle man and he quickly
fitted into the team here. He had only been here a few weeks when he was
given Employee of the month for one of the many kind acts he is known for. If
we could clone Joe we would,
we are constantly being told
good things about him …
customers love him, colleagues
respect him and, as employers,
we couldn’t ask for anyone
better. Joe is one of life’s good
guys!’
Joe presented this carving to the
Joe says he loves working
Maara Roa team as a way of expressing
his gratitude to them.
with people. ‘I am gregarious.
I always make the effort to
introduce myself. I have learned to greet people in more than 10 languages
… Syrian, Iraqi, Cambodian, Somalian, Laotian, French and more. When I
meet customers in the store I greet them in their own language. They are so
pleased that someone has done that to make them feel welcome.’
In his spare time He also bakes delicious banana cakes for his elderly
neighbour and keeps local lawns tidy.
Joe is grateful to all the people who helped him on his journey back to full
time employment. ‘I’m loving the work and the team here at Whitby New
World and am so pleased to have this opportunity.’
story by carolyn williams. photos gary poole
Positive environment
Isolation is often an issue in the community
sector. Through our group of Porirua Peer
Mentors local expertise is shared to help work out
solutions to those tricky issues. The perspective
of others working in similar situations gives us
all opportunities to discuss ideas from different
viewpoints and in a positive environment.
Funding provided by Mana Community Grants
Foundation helps the Volunteer Porirua office to
extend its programme to engage volunteers in
many parts of its activity.
Promoting Porirua volunteers
Thanks must go to the Kapi Mana News for their
ongoing support to promote volunteering, through
weekly advertisements and articles about local
volunteers and volunteer managers. Journalist
Andrea O’Neill interviewed Paul Edwards who
talked about his experience volunteering for the
Porirua Budget Service as a budget advisor and
then as a board member.
The inspiring story showed how volunteers can
make the most of the opportunity to develop their
skills and knowledge. Later in the year Eleanor
Cater, who writes a regular parenting article for
the Kapi Mana News, interviewed me for an article
focussing on parents being good role models by
volunteering in the community.
The Northern Courier ran a story about Alfred
Fidow illustrating how volunteer work can help
gain experience and the references needed to get
a paid employment. Alfred – a young Pacific man –
worked at Friends of Maara Roa’s nursery and later
gained fulltime work with Countdown.
Working alongside
Over the year our presence at Community Link
(Work and Income) has evolved. Anne and Carol
covered the desk regularly on Friday mornings.
During the past year we developed the Where do
we go from here flyer for people using our service
who are registered with Work and Income.
After visiting Volunteer Porirua, Anj checks
in with follow-up calls to make sure people have
connected with their volunteer options or she
arranges for them to come back to see us if things
didn’t work out. She provides encouragement,
support and tracks any developments in their
journey towards paid employment.
Case managers often book clients in to see
us while they are with them. We enjoy these
opportunities to work alongside case managers
and clients who are interested and committed
to undertaking volunteer work to enhance their
employment potential.
Business volunteers
Specialised support has enhanced programmes
for many groups in Porirua thanks to our business
volunteers. Approximately 100 corporates were
out and about supporting our members over the
past year. Treasury employees supported the new
entrants reading programme at Windley School.
Porirua Activity Centre whipped up
scones and morning tea for a team of
IAG volunteers who came from various
offices to help paint their buildings. Price
Waterhouse Cooper staff got involved
with a Hoe Down at Mana Recovery.
Friends of Maara Roa hosted a
group of ANZ Bank staff to help with
their nurseries and environmental
programmes. Another ANZ team provided
a working bee for the Plimmerton Plunket
rooms. Parliamentary Counsel office staff
were on hand to help Nga Uruora with
their seedling and nursery programme.
It has been a year full of varied activity
with Volunteer Porirua’s team and
services making a difference in so many
sectors of our community.
Inaugural employee
Volunteering
awards
Judy Kerr
Employees in the
community coordinator
The highlight of the 2013–2014 year
for the Employees in the Community
programme was the development of
the inaugural Volunteer Wellington
Employee Volunteering Awards. This
venture was developed to promote
excellence in employee volunteer
projects, programmes and community
partnerships, and to recognise people
who had promoted and encouraged
employee teams in their workplaces –
benefiting communities in Wellington,
Porirua and Hutt Valley.
Spear-headed
The inaugural awards planning process
was spear-headed by volunteer Valerie
Barnes who developed the five main
categories and the criteria. Valerie has
maintained an ongoing communication
brief, providing information to
key audiences. Her input has been
exceptional.
Valerie has been with Volunteer
Wellington for more than two years,
providing valuable advice and knowledge
to the Employees in the Community
programme. The awards will be
presented in June 2014 during National
Volunteer Week. Projects designed by
award winners will become interesting
models which will inspire future
employee volunteering.
Skilful partnerships
During 2013/14, excellent examples
of marrying company objectives and
employee skills with community
objectives demonstrated the value
of employee community work. Media
intelligence company, iSentia Media,
partnered with English Language
Partners’ MCLaSS programme (teaching
new migrants English). Every week,
a team from iSentia held classroom
sessions to talk to students in Kiwi
English on subjects such as Waitangi Day,
meeting the teachers or Election Day.
Students received one-on-one attention
– essential to English learning.
For iSentia volunteer Lizzie Hendy,
volunteering at MCLaSS had helped her
communications skills and given her
the opportunity to meet people from
different backgrounds. ‘It has been great
for me to teach people and for them to
understand what I say. I really enjoy this
form of volunteering,’ she says.
Treasury employees have a similar
programme with new entrants at Windley
School in Porirua which started with a
one day trial in 2013 and continued in
2014 with the group attending every
week to read to new entrants (and to
hear reading). Working with children from
low-income neighbourhoods has been
a valuable experience for Treasury. Says
senior analyst Wayne Stevens: ‘There is
improvement in their reading. It’s quite
encouraging … I come away thinking
there’s no reason some of these kids can’t
be doctors and lawyers tomorrow.’
Westpac IT employees provided
their skills in another way. Graduates
worked with BGI (Boys and Girls Institute)
to create a website for its High Ropes
course. Both groups worked together
on the concept and look of the site and
Westpac delivered on the brief. Again we
witnessed both groups benefiting – BGI
was able to market its high ropes course
and gain some much needed funding
and Westpac graduates gained website
development experience.
Business Friend BNP Paribas (French
bank) worked on a Careers Day for
students attending YMCA courses. Most of
the students came from under privileged
families. BNP Paribas organised mentors
to speak to the students about their own
work experiences and what the students
would need to do to work in a banking
career. The day was highly successful.
Physical skills
Building better teams and getting to
know each other are valuable outcomes
for employees taking part in community
Volunteers by gender
Male (32%)
Female (68%)
projects. During the 2013/14 year the
two most popular categories for project
work were gardening and conservation.
Planting native trees has always
appealed to groups but employees also
took on clean up garden projects for
groups including Mary Potter Hospice,
Hutt Valley Disabled Resources Centre,
Mokai Kainga Community Garden, Mana
Recovery, Village Green Charitable Trust,
Wellington Activity Centre, Asert Trust (Te
Rito Gardens) and Great Start.
Employee volunteer groups input
into planting in the Wellington Region
boosted conservation efforts in Rimutaka
Forest Park, Maara Road Reserve, Nga
Ururoa – Kapiti Project, Jay Street
Nursery, Trelissick Park and Matiu-Somes
Island.
n the course of volunteering,
“Iemployee
groups learnt about
conservation and planting of
native trees and often returned
to these sites at a later date
with their families and friends.
Learning about the environment
and what is available to do in
retirement, is valuable for those
about to leave the workforce.”
In the course of volunteering, employee
groups learnt about conservation
and planting of native trees and often
returned to these sites at a later date with
their families and friends. Learning about
the environment and what is available
to do in retirement, is valuable for those
about to leave the workforce.
This was a comment from an
employee volunteer group at Jay Street
plant nursery: ‘Peter was fantastic and
very accommodating and knowledgeable.
We were fortunate to encounter great
weather so it was enjoyable to be outside
with the team and helping out. Also
working at Cashmere Home (elderly
persons’ home where the team helped
the elderly with potting seedlings) was
uplifting for all the team.’
Cooking for families at Ronald
McDonald House was popular with
Business Friends. Kiwibank, ANZ
and Contact Energy provided meals
and baking, often staying on to talk
to families. Other groups painted
community premises and cleaned up play
centres and kindergarten to name a few
activities.
Statistics
In the 2013–2014 there were:
n 88 Community Projects, and
n 894 employee volunteers.
Nikau Foundation
In its seventh year, the 2013 Nikau
Foundation Corporate Challenge
produced 45 community projects
involving 435 volunteers. Thirty
community groups benefited from
the challenge. In addition three
Business Friends worked on long term
volunteering projects involving another
200 volunteers. The Nikau Foundation
Corporate Challenge is an established
event in Wellington hosting projects
from the arts to conservation, education,
fundraising, painting and skill based
projects.
Wellington’s Nikau Foundation and the
Richard and Doreen Charitable Trust are
again to be thanked for ongoing funding
and commitment to the corporate
challenge and Volunteer Wellington’s
ability to service the community. Funding
provided the opportunity to promote
Employees in the Community services
in a Dominion Post supplement, and to
celebrate the many community projects
achieved in the February to June period.
KPMG kindly hosted a special function
in National Volunteer Awareness
Week where business employees and
community groups were brought together
to celebrate the ‘good’ work of the
Nikau Foundation Corporate Challenge.
Video clips of community managers of
volunteers and business friends captured
the true value of employee volunteering.
Space to be innovative
VALERIE BARNES has worked in the energy industry in the
UK and Australia for more than 20 years. Her roles have
included marketing, planning and strategic thinking. A
move to Wellington in 2011 with her husband already in
a leading position with a multi-national power company,
meant a complete change of direction – and pace.
A brief interlude into the world of corporate volunteering in
Australia had given Valerie a taste of a sector with potential
and possibility. When she came to Volunteer Wellington
to find a role which she could both ‘get her teeth into’
and also carry out on a regular basis she ‘was pleasantly
surprised to see the diversity of volunteering options available.’
A position with the Employees in the Community (EITC) programme was an ‘eye-opener’
she said, as it so closely matched her professional background. Another surprise, she
said, was that when she joined the EITC team with coordinator Judy Kerr, working
one day a week, she found that the volunteer position allowed her full scope to use
her skills and experience; as well as give her much new knowledge about the unique
services available within the local community sector.
Her past involvement with business-to-business marketing was quickly put to use in
the EITC programme. ‘I found connecting with Wellington businesses keen to volunteer
and connect with local communities, interesting and stimulating. Judy is flexible and
focused on making a difference. This position has the space to be innovative and share
ideas.’
Last year Valerie worked on Your Friendly Guide to Employee Volunteering – a useful
source of ideas and real life examples of successful corporate employee volunteer
programmes which have added capacity to the community sector. This year she has
been the driving force behind the Employee Volunteering Awards.
A healthy life-work balance is how Valerie sums up her three years of volunteering with
the EITC programme. ‘It has also made it possible for me to connect with the vibrant
business and community life of Wellington in a way that would not have been possible
if I had not decided to volunteer.’ The skills and experience gained in the role will also
make for a substantial CV if she chooses to re-enter the corporate sector in the future.
researched by sushma patel. photo eva kaprinay
Community projects completed during
the 2014 Nikau Foundation Forporate
Challenge have been many and varied
with conservation work chosen by many.
Business Friends
Companies with volunteer programmes
supporting their staff with a paid annual
day to volunteer in the community
become business member friends
of Volunteer Wellington in order to
access the Employees in the Community
programme and be supported with
employee project management and
brokering. Volunteer Wellington’s
business friend membership included 33
Business Friends. In the 2013–2014 year
business friends were:
ACC, ANZ Bank, AON New Zealand,
Aurecon, Aviat Networks, Beca Engineers,
Beef & Lamb New Zealand, BNP Paribas,
BRANZ, Capital Coast Health Board,
Capital Training, Contact Energy,
Chorus, Deloitte, Fairfax Media, Grant
Thornton, Health Sponsorship Council,
IAG New Zealand, IBM New Zealand,
Kiwibank, KPMG, Mainzeal Construction,
Morrison Kent Lawyers, Parliamentary
Counsel Office, OMD, Pixel Paints,
PricewaterhouseCoopers, Thomson
Reuters, Transpower New Zealand,
Treasury, Wellington Waterfront, Westpac
and Z Energy.
Witnessing teams working together in
rain or shine and seeing the great results
achieved with the benefit of many hands,
makes working with employee teams
and the managers of the community
projects an absolute pleasure. Here
are some quotes from our evaluation
forms to provide a flavour of employee
commitment and learning.
Huntleigh rest home at Christmas: ‘The
Christmas decorations they put up were
fantastic. Many reports on laughter, fun
and the attitude of the business volunteers
in decorating for Christmas. We had our
home ready for Christmas without two
people working to exhaustion (it is a big
place). It was great to have the help and
freed us up to prepare for our party and
look after the residents.’
Hataitai Playcentre: ‘The garden
transformation was amazing, and it
was great to be able to pass on some
knowledge to novice gardeners.’
News grows
Volunteer professional writers formed
a productive team promoting and
developing the Employees in the
Community programme, the new Awards,
successful projects and employee
skill volunteering. With the assistance
of writer volunteer Anne Kerslake
Hendricks, three issues of News from
the Edge were produced and widely
circulated to business friends, community
groups and key stakeholders and used
as a marketing tool. Anne, who is a
proficient social media writer, worked on
Volunteer Wellington’s Facebook and
Blog. Nick Baker wrote stories promoting
Volunteer Wellington’s awards and
volunteer Tamsin Grigg provided
excellent filing skills.
Important funds
Recognising the important role of
Wellington’s community groups,
employees supported groups by rattling
buckets to raise all important funds.
Businesses such as ANZ, Kiwibank, IAG
and Health Promotion Agency supported
Samaritans, Child Cancer Foundation,
National Heart Foundation and Cancer
Society.
Heart Foundation Appeal – Health
Promotion Agency comment: ‘As our staff
are scattered over 3 floors, it was enjoyable
to have an activity that provided a means
of interacting with each other, especially
with those who normally wouldn’t fall into
my normal work routine.’
Working together
During the year Deloitte and Volunteer
Wellington worked on a semi-national
agreement with other Volunteer Centres
where Deloitte staff were located. We
look forward to reporting on projects
in next year’s timeframe which have
developed from our different regions.
I enjoyed the year’s activities and
setting up the Volunteer Wellington
Employee Volunteering Awards. It
has been a learning curve but with
the assistance of a very able group of
volunteers we will deliver our inaugural
awards in 2014. My thanks to the board
support group and our co-managers for
your assistance throughout the year.
VOLUNTEER-SCAPE
CHANGES
Charlie Devenish
Member capability
coordinator
Building on the great work done by
Jennie Yang in piloting the Member
Capability Coordinator project, this year
marks the first anniversary of the role
as an embedded programme within the
range of services Volunteer Wellington
offers our members.
The need for the programme – as
identified during the pilot phase – has
recently been reaffirmed both by the
research we have undertaken with a
sample of our member organisations as
well as the trends we have seen emerging
across the network of volunteer centres
both nationally and internationally.
As the volunteer-scape changes and
community-based organisations
increasingly recruit their own volunteers,
there is an ongoing need for – and
value to be added – in supporting
organisations to develop their volunteer
programmes and to build capability in
the management of volunteers.
With these objectives in mind, it’s
been a successful year that for me began
in July 2013 when I joined Volunteer
Wellington as the Member Capability
Coordinator. Working alongside the eversupportive Julie, here is a selection of
highlights from the year.
"" Julie and I have completed over
100 liaison calls and visits which
involve connecting with Managers
of Volunteers to talk over the
essentials of an effective volunteer
programme, exploring opportunities
Volunteers by age
60 plus
50–59
40–49
30–39
20–29
14–20
0
200 400 600 800 1000 1200 1400
Number of volunteers
Charlie is spreading the good news
about volunteering with the younger
generation. He was covering an
information table at the early 2014
Pasifika event in Waitangi Park.
for engaging diverse volunteers
and making beneficial connections
between organisations, people and
programmes. I particularly love
the visits because they give me
an opportunity to see where the
volunteers will be working, what
they’ll be doing and who they will be
working with. I always come back to
the office buzzing and write up a short
blurb to share with our volunteer
interviewers to give them a greater
sense of the organisations that they
will be referring volunteers to.
"" We’ve supported 25 organisations
to come on as new members of
Volunteer Wellington in Wellington
City. It’s always an exciting time as we
work with them to establish policies,
processes, and systems for welcoming
volunteers into their organisation. As
the following quotes illustrate, hearing
how they get on with engaging their
first volunteer is a real treat!
— ‘How do I delete my ad for a
volunteer? I have had a fantastic
array of offers, and a lovely man
who came in today to begin the
work. (How blooming lucky
am I !!).’ Kenney-Jean, Strathmore
Community Centre
— ‘Thanks, the person I just
interviewed looks like she can
do the fundraising and website
development … yipeee!’ Piripi,
Access Radio
— ‘Many thanks for finding the
fantastic volunteer for us at short
notice, she is here and has been
totally great!’ Katie, NZ School of
Dance
"" Our event to celebrate International
Volunteer Managers Day on 5
November was the result of a
wonderful collaborative effort and
thanks must go to Ann Hodson, Sue
Hine, Karen Smith, Vincents Art
Workshop and KPMG for making the
event such a success. The longer
lasting legacy that came out of the
event – and that was again the result
of the planning team’s input and
expertise – was the launch of our
mentoring programme for managers
of volunteers.
"" The programme links managers/
coordinators of volunteers with
experienced practitioners in the
community and voluntary sector
to further develop capability, share
ideas and encourage professional
development. So far we’ve brokered
just three mentoring partnerships
but the feedback from all of them has
been incredibly positive with both
mentors and mentees gaining from
the experience. We look forward
to making more connections in
the future. Recently we’ve also
established a peer support group
for managers of volunteers in the
CBD which, although still very new,
appears to have some real promise
for managers of volunteers who are
new to the sector/their role or who
work in relative isolation in their
organisations.
"" Another emerging theme that we’re
noticing is the need for targeted,
skill-based volunteers to carry out
particular tasks with our member
organisations. A couple of recent
examples of successful skills matches
are the volunteer that helped Alpha
Art Studio to re-design and launch
their website and the volunteer that
is working to review the employment
contracts at Pablos Art Studio. Our
Skillsbank database has a host of
highly-skilled and talented volunteers
that are great to call on when a role
comes up that requires specific
expertise. Enhancing this aspect of our
service continues to be a priority and
one that I’m hoping to get stuck into
in the coming months because of the
value it clearly adds to our member
organisations’ work.
"" A real highlight for me personally
has been sitting on the fringes
of the project team working on
the Diversity in Action through
Volunteering exhibition. Pauline’s
passion for diversity and commitment
to inclusiveness is infectious and
the team that have pulled off the
exhibition – Suzanne Carty, Eva
Kaprinay, Sue Hobbs and Branka Cicak
– is a force to be reckoned with!
The experience has impressed upon
me an increased understanding
of – and appreciation for – the way
that volunteering is truly inclusive of
diversity. The flow on effect for my
work is that I am ever-more vigilant of
the need and opportunity to engage
volunteers from all walks of life in
the range of roles that we post on the
database daily. Sharing some top tips
with member organisations about
how to effectively include volunteers
from diverse backgrounds will be the
subject of a forum we’re planning for
August.
In February my role expanded slightly
to include some time to help out
with funding which has given me the
opportunity to learn more about
the different aspects of Volunteer
Wellington’s work and to paint a fuller
picture of the breadth and depth of our
services. As most will know, fundraising
can be a bit of a rollercoaster ride that I’m
(slowly) learning to negotiate.
The New Year also saw me join the
Executive Committee of the Wellington
Council of Social Services (Welcoss) as
Volunteer Wellington’s representative.
The connecting and collaborating
opportunities of Welcoss complement
the networking aspect of my work with
Volunteer Wellington as well as giving
me invaluable experience on a board
which again feeds into my work with
member organisations.
All in all it’s been a fantastic year, not
least because of the warm welcome and
ongoing support I have been given by the
whole team at Volunteer Wellington. You
can judge an organisation by its collective
heart, and Volunteer Wellington’s is
pumping. Hard!
10 YEARS AS OFFICE
ADMINISTRATOR
Debra Roche
Office administrator
It has been another successful year
for Volunteer Wellington thanks to
the wonderful work of all our various
volunteers and paid staff.
We have farewelled Shell Heise, who
has moved on to paid work, and Karen
Dunne who has moved back to her home
his is my 10th year as
“Tadministrator
and I don’t think my
article writing abilities have grown
much but I do hope that I convey
just how special and vital our
volunteers are and that we would
be lost without them.”
Admin assistant Anju Vijayalekshmi
(right) becomes a Volunteer Wellington
promoter at a Victoria University
careers expo.
town in Mount Maunganui. As always,
they will be missed.
Paul Headifen, Amy Davis and Faith
Carlile are a great core support and we
are grateful for their dedication. They
have been joined this year by Manisha
Guria and Anju Vijayalekshmi who are
welcome additions to the admin team.
Our team of interviewers and
follow-up assistants continue to be an
inspiration and a pleasure to work with.
They are at the very heart of our work
and provide a crucial service. Thanks go
out to all the other wonderful volunteers
who do very important work such as
photography, writing and mentoring.
Volunteer Wellington is very fortunate
to have so many skilled volunteers
from such a variety of backgrounds and
countries.
Sue Hobbs and Chris Streatfield have
provided design and IT assistance to us
for many years now and they are very
much appreciated.
Thank you to Jo Schofield who joined
us in March and was thrown in at the
deep end to assist with the end of year
accounts. She has been a great help and
I’m looking forward to working with her.
Thank you also to Charles Wells who
has once again audited our accounts. I’m
sure he is the only auditor in town that is
missed once he is gone!
The online referral system grows in
strength (although I do think we are at
our best when we talk to people face-toface). This year we seem to have a bit of
an animal theme going with interest from
Bob Bobbit, Fish Face and Zebra Cow.
Plus, of course, our old favourite – Joe
Bloggs.
This is my 10th year as administrator
and I don’t think my article writing
abilities have grown much but I do hope
that I convey just how special and vital
our volunteers are and that we would be
lost without them.
Financials #1
Statement of Financial Performance for the year ended 31 March 2014
Notes
2014
$
2013
$
INCOME
Grants & Contract Fees
2
235,378
229,115
Donations
2
25,155
35,200
Membership Subscriptions
29,469
28,541
Training fees
12,703
14,650
6,037
7,366
Interest Income
Reimbursed Rent
Friends of Volunteer Wellington
Book Income
TOTAL INCOME
3
5,371
5,371
28,697
25,591
17
180
342,827
346,014
DIRECT COSTS
Volunteer Expenses
4,808
5,172
Volunteer Reimbursements
2,446
2,521
ACC Levy
925
823
Advertising & Promotion
890
470
—
153
382
434
—
318
Computer Supplies
1,635
1,670
Conferences & Seminars
2,244
205
12,985
11,152
3,951
2,854
OVERHEADS
Asset Write Off
Bank Charges
Books and Publications
Client Training
Depreciation
20
29
Insurance
Equipment & Room Rental
1,511
142
Motor Vehicle
3,874
3,667
NZ Travel Costs & Conference
1,771
1,653
Office Services & Supplies
1,894
3,643
Post & Couriers
3,517
2,055
Power
3,810
4,473
Printing & Photocopying
6,171
12,782
270
270
36,144
32,282
2,087
987
257,510
240,904
550
1,226
1,163
1,655
874
823
Professional Fees
Rent & Rates
Repairs & Cleaning
Salaries
Staff Training Expenses
Stationery
Subscriptions
Telephone
9,636
9,189
TOTAL EXPENDITURE
361,068
341,552
NET (LOSS)/SURPLUS
(18,241)
4,462
Financials #2
Statement of Movements in Equity for the year ended 31 March 2014
2014
$
2013
$
Equity at beginning of year
134,476
130,014
Net (Loss)/Surplus for year
(18,241)
4,462
Recognised revenue and expenses for year
(18,241)
4,462
116,235
134,476
2014
$
2013
$
Notes
Rounding adjustment
Equity at end of year
6
Balance Sheet for the year ended 31 March 2014
Notes
CURRENT ASSETS
5,569
6,219
Bank Account – Call Deposit
Bank Account – Current Account
47,532
32,451
Bank Account – Term Deposit
110,000
120,000
10,936
8,819
2,580
1,961
111
359
176,728
169,809
Accounts Payable
2,927
4,472
Accrued Costs
1,670
480
28,505
16,343
19,969
15,727
10,822
3,751
4,779
3,988
Sundry Debtors
Prepaid Expenses
Accrued Interest
TOTAL CURRENT ASSETS
CURRENT LIABILITIES
Income received in advance
Employee Benefit Liabilities
4
GST Holding Account
PAYE Liability
TOTAL CURRENT LIABILITIES
WORKING CAPITAL
68,672
44,761
108,056
125,048
551
551
1,320
NON-CURRENT ASSETS
Bonds receivable
FIXED ASSETS
Office Furniture
5
1,835
Office Equipment
5
5,793
7,557
7,628
8,877
8,179
9,428
116,235
134,476
TOTAL NON-CURRENT ASSETS
NET ASSETS
The accompanying notes form part of the financial statements
TrusteeTrustee
Dated
30 May 2014
Notes to the Financial Statements
For the year ended 31 March 2014
Note 1. Statement of
accounting policies for the
year ended 31 March 2014
Reporting entity
The Centre was formed under the
Wellington Volunteer Centre Trust Deed.
The Centre is a charitable organisation
which is incorporated under the
Charitable Trusts Act 1957 and registered
under the Charities Act 2005. The Centre
advocates volunteering in the Wellington
region by providing volunteer services
and training services for the community.
Wellington Volunteer Centre
P O Box 24-130
Level 3, Community House
84 Willis Street
Wellington
Date of authorisation
The financial statements of the Centre
are for the year ended 31 March 2014. The
financial statements were authorised for
issue by the Board of Trustees on 30 May
2014.
Statement of compliance and basis
of preparation
The Centre is a public benefit entity.
These financial statements have been
prepared in accordance with Generally
Accepted Accounting Practice in New
Zealand. They comply with New Zealand
equivalents to IFRS and other Financial
Reporting Standards, as appropriate
for public benefit entities that qualify
for, and apply, differential reporting
concessions. The Centre qualifies for
differential reporting concessions as
it does not have public accountability
and it is not large. All differential
reporting concessions allowed under
the Framework for Differential Reporting
have been applied except for:
"" NZ IAS 18 NZ6.1 the financial
statements have been prepared on a
GST exclusive basis; and
"" NZ IAS 18.35(b) each significant
category of revenue has been
disclosed.
Measurement base
Impairment of assets
The financial statements are prepared on
the historical cost basis.
Property, Plant and Equipment
Property, plant and equipment are
reviewed for impairment whenever
events or changes in circumstances
indicate the carrying amount may not
be recoverable through use or sale. An
impairment loss is recognised for the
amount by which the asset’s carrying
amount exceeds its recoverable amount.
Impairment losses are recognised in
the statement of financial performance,
unless an asset has previously been
re-valued, in which case the impairment
loss is recognised as a reversal to the
extent of any revaluation reserves, with
any excess recognised in the statement of
financial performance.
Functional and presentation
currency
These financial statements are presented
in New Zealand dollars ($), which is the
Centre’s functional currency.
Going concern
The financial statements are prepared on
the assumption that the Centre is a going
concern and will continue in operation for
the foreseeable future.
SIGNIFICANT ACCOUNTING
POLICIES
Property, plant and equipment
Items of property, plant and equipment
are stated at historical cost, less
accumulated depreciation and
impairment losses. The cost of property,
plant and equipment is measured at
the purchase price together with any
costs of acquisition. Where assets have
been donated, the fair value has been
determined by the Trustees at the
date of acquisition. There have been
no revaluations of property, plant and
equipment to 31 March 2014.
Depreciation
Depreciation is calculated so as to
write off the cost of property, plant
and equipment over the period of their
useful economic lives. The following
depreciation rates have been adopted
in line with those permitted under the
Income Tax Act 2007:
"" Office furniture and fittings
10.0%–19.2% DV
"" Office equipment
30.0%–67.0% DV
Intangible assets
Intangible assets are measured at
historical cost less any accumulated
amortisation and impairment losses. The
Centre held no intangible assets during
the year ended 31 March 2014.
Receivables
Receivables are assessed for impairment
at each balance date. If there is objective
evidence of impairment, an impairment
loss is recognised in the statement of
financial performance.
Employee benefit liabilities
A provision for employee entitlements
is recognised for benefits earned by
employees but not paid at reporting
date. Employee benefits include salaries,
wages, annual leave, long service leave
and sick leave. Employee benefits
expected to be settled within one year
together with benefits arising from wages
and salaries, sick leave and annual leave
which will be settled after one year, have
been measured at their nominal amount.
Payables
Accounts payable represent liabilities
for goods and services provided to
the Centre which have not been paid
at the end of the financial year. These
amounts are usually settled within 30
days. Given their short term nature the
carrying values of accounts payable are
considered a reasonable approximation
of their fair values.
Receivables
Trade receivables are recognised at their
net realisable value.
Notes to the Financial Statements
For the year ended 31 March 2014
Income
Revenue from the sale of goods
Recognised when the goods are delivered
to the customer.
Finance income
Interest income is recognised in the
statement of financial performance as
it accrues, using the effective interest
method.
Members’ subscriptions
Membership subscriptions are recognised
as income in the year to which they relate.
Revenue from providing training and
other services
Fees from training and other services
provided by the Centre are recognised
when the service is provided.
Grants and Donations
Grant and donation income is recognised
as income when it becomes receivable
unless the Centre has a liability to repay
the grant if the requirements of the grant
or donation are not fulfilled. A liability is
recognised as an accrued expense to the
extent that such conditions are unfulfilled
at the end of the reporting period.
Volunteer services
The Centre’s operations are dependent
upon the voluntary efforts of its members
and colleagues. Since these efforts
are not purchased and as their value
cannot be fairly and reliably determined,
voluntary services are not recognised in
these financial statements.
Lease payments
Where the Centre has assumed
substantially all the risks and rewards
of ownership under a lease, the lease is
classified as a finance lease. Otherwise
the lease is classified as an operating
lease.
Payments made under operating
leases are recognised in the statement of
financial performance on a straight line
basis over the term of the lease. Lease
incentives received are recognised in the
statement of financial performance over
the lease term as an integral part of the
total lease expense.
The Centre held no finance leases for
the year ended 31 March 2014.
Finance expenses
Income Tax
Interest payable on borrowings is
recognised on the accrual basis and
calculated using the effective interest
method. The Centre held no interest
borrowings for the year ended 31 March
2014.
The Centre is wholly exempt from New
Zealand income tax having fully complied
with all statutory conditions for these
exemptions.
Audit and associated costs
The audit of the Centre’s financial
statements is provided by a volunteer
auditor. The value of this service can
not be fairly and reliably measured and
as such this cost is not included in the
financial statements. The auditor does
not provide any additional services to
the Centre other than the auditing of the
financial statements.
Goods and Services Tax
The statement of financial performance
has been prepared so that all
components are stated exclusive of
GST. All items in the balance sheet are
stated net of GST, with the exception
of receivables and payables, which are
stated inclusive of GST.
Note 2. Grants and Donations Received
Significant grants and donations received during the year include:
20142013
ANZ National Bank Ltd
5,000
5,000
CCM Architects
5,000
5,000
Fund
23,964
23,000
Department of Internal Affairs – COGS
17,500
7,000
5,690
4,700
Department of Internal Affairs – Support for Volunteering
Hutt City Council Community Development Fund
Hutt City Council Youth Development
17,500
0
Infinity Foundation
1,400
1,728
Lottery Community
24,740
24,740
Mana Community Grants Foundation
Maycroft Construction
3,000
5000
0
5,000
Ministry of Social Development – Family and Community
Services
20,100
20,000
Ministry of Social Development – Work and Income
69,978
82,402
Mr Chris Tong
0
200
Nikau Foundation
15,000
15,000
Porirua City Council Community Outcomes Fund
10,000
9,000
5,000
5,000
T G Macarthy Trust
Trust House
250
0
Wellington City Council
37,666
37,000
Wellington Community Trust
10,000
0
Note 3. Finance Income
Note 6. Objectives for managing capital
20142013
Interest Income
6,037
7,366
Finance Income
6,037
7,366
The Centre seeks to maintain sufficient equity to enable it to be
able to manage its on-going operations and obligations. Surplus
funds are invested having regard to the current cash flow profile
of future commitments. Should the Centre retain a large surplus
the funds will be donated for a charitable purpose in accordance
with the Centre’s Trust Deed. The Centre is not subject to any
externally imposed capital requirements.
Note 4. Employee Benefit Liabilities
20142013
Note 7. Related party transactions
Annual Leave
19,969
15,727
Employee Benefit Liabilities
19,969
15,727
Note 8. Contingent liabilities
Note 5. Property, plant and equipment
COST
At start of year
Additions
Disposals
At end of year
FurnitureEquipment
There were no related party transactions during the year ended
31 March 2014. (2013 none)
At the date of this report there are no known contingent
liabilities for which the Centre may be liable. (2013 none)
Total
7,134
19,615
26,749
7861,9162,702
–
–
–
Note 9. Subsequent events
There were no subsequent events impacting on the financial
statements for the year ended 31 March 2014. (2013 none)
7,920
21,531
29,451
DEPRECIATION At start of year
5,814
12,058
17,872
Charge for year
271
3,680
3,951
Disposals
–
–
0
Assets written-off
–
–
0
At end of year
6,085
15,738
21,823
NET BOOK VALUE At start of year
1,320
7,557
8,877
At end of year
1,835
5,793
7,628
Auditor’s Report
To the Trustees of the Wellington Volunteer Centre
I have audited the financial statements on pages 19 to 23. The financial statements provide information about the past financial
performance of the Wellington Volunteer Centre and its financial position as at 31 March 2014. This information is stated in
accordance with the accounting policies set out on pages 21 to 23.
Trustees’ responsibilities
The Trustees are responsible for preparing financial statements that comply with generally accepted accounting practice in New
Zealand and fairly present the financial position of the Wellington Volunteer Centre as at 31 March 2014 and its financial performance
for the year ended on that date.
Auditor’s responsibilities
It is my responsibility to express an independent opinion on the financial statements presented by the Trustees and report my
opinion to you.
Basis of opinion
An audit includes examining, on a test basis, evidence relevant to the amounts and disclosures in the financial statements. It also
includes assessing:
"" The significant estimates and judgements made by the Wellington Volunteer Centre in the preparation of the financial statements;
and
"" Whether the accounting policies are appropriate to the Wellington Volunteer Centre’s circumstances, consistently applied and
adequately disclosed.
I conducted my audit in accordance with generally accepted auditing standards in New Zealand. I planned and performed my audit so
as to obtain all the information and explanations which I considered necessary in order to provide me with sufficient evidence to give
reasonable assurance that the financial statements are free from material misstatement, whether caused by fraud or error. In forming
my opinion I also evaluated the overall adequacy of the presentation of information in the financial statements.
Other than in my capacity as auditor, I have no relationship with, or interest in, the Wellington Volunteer Centre.
Unqualified opinion
I have been able to obtain all the information and explanations that I have required. In my opinion the financial statements on pages
19 to 23:
"" Comply with generally accepted accounting practice in New Zealand; and
"" Fairly present the financial position of the Wellington Volunteer Centre as at 31 March 2014 and its financial performance for the
year ended on that date.
My audit was completed on 30 May 2014 and my unqualified opinion is expressed as at that date.
Charles Wells
Retired chartered accountant
30 May 2014, Wellington
Thank you …
… for supporting us to provide services
which have a positive impact on the
lives of so many Wellingtonians, build
community capacity and cohesion and
provide professional development for
those who manage and lead volunteer
programmes.
COGS; Department of Internal Affairs
Support for Volunteer Fund; Hutt City
Council Community Development; Hutt
News; Infinity Foundation; Kapi-Mana
News; Lottery Community; Mana Community Grants Foundation; Ministry of
Social Development Family & Community
Services; Nikau Foundation; Porirua City
Council Community Outcomes; St John’s
in the City Presbyterian Church; Trust
House; Wellington City Council; Wellington Community Trust; Work and Income.
Premier Sponsors: ANZ Bank; CCM
Architects
Business Friends of Volunteer
Wellington: ACC, Allen & Clarke, ANZ
bank, AON New Zealand, Aurecon
Engineers, Aviat Networks, Beca
Engineers, Beef & Lamb NZ, BNP Paribas,
BNZ, British High Commission, BRANZ,
Capital & Coast Health Board, Capital
Training, Chorus, Contact Energy, DAC
Beachcroft, Deloitte, Eftpos New Zealand,
Ernst & Young, Grant Thornton, Health
Promotion Council, IAG New Zealand, IBM
New Zealand, iSentia, Kiwibank, KPMG,
OMD, Parliamentary Counsel Office,
Pixelpaiant, PricewaterhouseCoopers,
Thomson Reuters, Transpower New
Zealand, VMware, Wellington City
Council, Wellington Waterfront Ltd,
Westpac, Z Energy.
Individual friends: Sue Hine, Sue Hobbs,
Pat Lakeman, Robert Limb, Raewyn
Sinclair, Chris Streatfield, Olwen Taylor
Thank you to organisations and
individuals who have made a
significant contribution
Jo Goodhew, Minister for the Community
and Voluntary Sector
Celia Wade-Brown, Mayor Wellington
Paul Eagle, Wellington City Councillor
Ray Wallace, Mayor Lower Hutt
Nick Leggatt, Mayor Porirua
Liz Medford, Ida Tai, Victoria University
Careers Services
Ann Dysart, Family and Community
Services
Department of Internal Affairs Support
for Volunteering Fund
Jenny Rains, Mark Farrar, Wellington City
Council
Janet Carlyle, Porirua City Council
Community Development
Community Development teams, Hutt
City Council, Upper Hutt City Council
Wellington and Hutt Valley Community
Law
Pat Rosier, supervisor and mentor
Sue Hine, Managers of volunteers
advocate and writer
Vertia
Vanisa Dhiru, Volunteering New Zealand
Mathew Matai, Karen Baine, Ota
Savaiinaea, Work and Income
Marilen Marino, Anna-Marie Millar,
Wellington Settlement Support
Annette Woods, Porirua Settlement
Support
Vesna West, Lower Hutt Settlement
Support
Alice Hodder, Job Mentoring Service
English Language Partners
Mary O’regan, Wellington Citizens Advice
Bureau
Riegers Copiers
Chris Streatfield, IT specialist
Ming-chun Wu, Board of trustees’ secretary
Sue Hobbs, graphic designer
Nikau Foundation
St John’s in the City
KPMG
Liz Hampton, IBM
Karen Waterreus, mentor
Ali McNichol, peer mentoring facilitator
Simon Edwards, Grant Davidson, Hutt News
Kapi-Mana News
Thank you to all Volunteer Wellington’s
volunteers, who are part of the many
skilled and multi-faceted teams which
make our services work so brilliantly
well.
Volunteer Wellington’s board of trustees
Robert Antonio, Amy Bardsley (deputy
chair), Steve Bill (chair), Jirayu Brennan,
Lesley Daly, Drew Hadwen, Nathalie
Harrington, Rosie Pearson
Interviewers and follow-up assistants
Kasey Andrews, Peter Atkinson, Louise
Batty, Hilary Black, Mayumi Burkhart,
Faith Carlile, Linda Chatterton, Selam
Chine, Manasi Choudary, Lesley Daly,
Jesse Gartner, Ben Jones, Meredith Kelly,
Rachel Kendall, Shahd el-Matary, Amy
Halligan, Nathalie Harrington, Judith
Hatton, Latasha Hedley, Adele Hogan,
Vijayshree Karthik, Meredith Kelly, Kate
Loguteva, Chris Longshear, Kimberley
Mills, Kate Mitchell, Fetah Mukhtar, Sheryl
Murphy, Billee Mutton, Lara Ormon, Anju
Parvathy, Carol Port, Hira Potiki, Lakshmi
Priya, Jonathan San, Fareeha Syed, Ava
Sanganoo, Solveig Schudeiske, Anna
Sliber, Anne Southern, Nigel Strang, Linda
Sun, Tolotea Ta’ala, Xiaomeng (Tommy)
Tang, Yvonne Tucker, Elizabeth Walker,
Karen Waterreus, Maighan Watson, Jenny
Webb, Ameline Yow, Thomas Huanyu Xiao
Administration assistants
Jessie Black, Ming-Chun Wu (board
minutes takers), Faith Carlile, Amy
Davis, Karen Dunne, Manisha Guria, Paul
Headifen, Shell Heise, Anju Parvathy,
Salma Rehman
Editorial team, graphic design, production,
social media, photography:
Georgie Bailey, Jessica Barnes, Branka
Cicak, Lance Davey, Nathalie Harrington,
Sue Hobbs, Jennifer Monk, Eva Kaprinay,
Elizabeth King, Sue Hine, Gary Poole,
Carolyn Williams
Forum facilitators/trainers
Sue Hine, Louise Lum, Ann Hodson,
Dr Carolyn Corderly, Damiel Melbye, Gina
Edwards, Makere Derbyshire, Nic Keating,
Margaret Stoddard, Sue McCabe, Gail
Marshall, Dr Karen Smith
Employees in the Community project team
Valerie Barnes, Tamsin Grigg, Anne
Kerslake-Kerridge
Information distribution: Nicky Clayton,
Zoltan Kriebel, Yaleria Levina, Jane
Norman, Phoebe Sun, Lole Unasa
Accountant: Jo Schofield
Auditor: Charles Wells
Promotional action team
Kasey Andrews, Valerie Barnes, Nathalie
Harrington, Anju Parvarthy
Research team: Sacha Davey, Becky
Joslin, Meenakshi Sankar
Library assistants: Leslie Nash, Hannaneh
Safardokhf
Website development project team
Ulrike Trute, Jennie Yang, Carolyn
Williams
IT specialist – Hutt, Porirua, Wellington
Chris Streatfield
Statistician: Fei Hsu
Those who have used our services
Access Radio
Activation
ADD NZ Trust Board
AFS Intercultural Programmes
Agape Budgeting Service Ltd
Age Concern New Zealand
—National
—Wellington
Alicetown Community Centre
Alpha Art Studio
Alzheimers New Zealand
Alzheimers Wellington Inc
Ara Taiohi Inc
Aro Valley Community Centre
Aroha Care Centre for the Elderly
Arthritis New Zealand
Arts Access Aotearoa
Asert Tatou Development Trust
Aspire Inc
Asthma Wellington
Autism Intervention
Autism New Zealand Inc
Baggage Arts Charitable Trust
Barnardos
BGI Challenge for Change
Birthright NZ Inc
—Wellington
— Hutt Valley
Brain Injury Assn Wellington
Brooklyn Playcentre
Brooklyn Resource Centre
Buddies Peer Support Service
Cancer Society of New Zealand
Wellington Division
Cancer Society of New Zealand
National Office
Canine Friends Pet Therapy
Cannons Creek Fanau Centre
CanTeen
Care Share and Wear Wellington
Catacombs
Cats Protection League
CCS Disability Action (Wgtn Branch) Inc
Challenge 2000
Changemakers Refugee Forum
Chelsea Day Care Trust
Child Cancer Foundation
Christ Church Preservation Society Inc
Citizens Advice Bureau
—Central
—Newtown
— Wellington West
— Eastern Suburbs
—Johnsonville
Citizens Advice Bureau – Wellington
Budget Service
Citizens Advice Bureau – Lower Hutt
Citizens Advice Bureau and Budget
Service – Petone
Citizens Advice Bureau – Upper Hutt
Citizens Advice Bureau – Porirua
Colonial Cottage Museum
Common Knowledge Trust
Community Arts and Circus Trust NZ
Community Gardens
Community Law Wellington & Hutt
Valley
Community Law Wellington & Hutt
Valley Te Awa Kairangi Office
Community Research
Conservation Volunteers NZ
Crossways Community Creche Inc
Department of Conservation
Diabetes NZ Wellington Inc
Disability Information & Equipment
Centre – Kapiti
Downtown Community Ministry (Wgtn)
Inc
Dress For Success
Dwell Housing Trust
Emerge Supported Employment Trust
English Language Partners Hutt
English Language Partners Wellington
Enjoy Public Art Gallery
Environment & Conservation
Organisations of NZ Inc
Epilepsy New Zealand
Eva Doucas Charitable Trust
Evans Bay Intermediate
Fostering Kids
Friends of Bolton Street Memorial Park
Inc
Friends of Maara Roa Inc
Funding Information Service
GirlGuiding New Zealand Lower North
Zone Office
—Porirua
—Wellington
— Tinakori District
Great Start
Greenstone Doors
Grey Power Hutt City
Greyhounds As Pets
H2O Xtream
Habitat for Humanity Porirua
Habitat for Humanity Hutt Valley
Hataitai Community Centre
Horizons (Wellington After Care)
Hutt City Council
— Leisure Active Business Unit
— Community Development
— Hutt City Library
— City Services and Parks Services
— Clubhouse Nae Nae
— Youth Inspire
— Hutt City Guides
Hutt Council of Social Services Trust
Hutt Playcentre Association
Hutt Rape Counselling Network Inc.
Hutt Safe City Group Inc
Hutt Valley Activity Centre
Hutt Valley Benefit Education Service
Trust (BEST)
Hutt Valley Community Arts Inc
Hutt Valley DHB – Hutt Hospital
Hutt Valley Disabled Resources
Hutt Valley Horticultural Society Inc
Hutt Valley Riding For The Disabled
IDEA Services
—Kapiti
— ACTIVE Youth Service
— Te Mana Huarahi (Day Base)
— Wellington and Hutt Valley
—Newtown
Ignite Sport Trust
IHC (NZ) Inc – National Office
—Wellington/Hutt/Mana
Incredible Families Charitable Trust
Innermost Gardens
Inspirational TV Inc
Interpreting Wellington
Intersex Trust Aotearoa NZ
Island Bay Community Centre
Jackson Street Programme
Johnsonville Community Centre
Johnsonville Playcentre
Johnsonville School
Kaibosh Charitable Trust
Kapiti Community Centre
Kapiti Womens Health Collective (Kapiti
Womens Centre)
Karori Playcentre
Karori Community Centre
Karori Sanctuary Trust
Karori Youth Centre
Keep Porirua Beautiful
Kelson Community Association
Kemp Home & Hospital
Khandallah Plunket Toy Library
Kilbirnie/Lyall Bay Drop In Centre
Kites Trust
Kokiri Marae Health & Social Services
Kokiri Marae Maori Womens Refuge Inc
Laura Fergusson Trust Wellington Inc
Literacy Aotearoa Wellington
Lower Hutt Womens Centre
Mana Recovery Orana
Mana Recovery Trash Palace
Manawa Karioi Society Inc
Marsden & Chelsea Day Care Trust
Mary Potter Hospice
Mary Potter Hospice Shops
—Porirua
—Miramar
—Kilbirnie
—Karori
—Paraparaumu
MCLaSS (Multicultural Centre for
Learning & Support Services)
ME/CFS Support Group
Media Matters in NZ
Mercy Villas
Miramar Community Centre
Mix – Connecting Creating Living Lower
Hutt
Mix – Connecting Creating Living Upper
Hutt
Moera Community Home
Mothers Network Incorporating New
Mother Support Groups
Multicultural Services Centre
Muscular Dystrophy Association
Wellington
National Collective of Independent
Womens Refuges Inc
National Council of Women of New
Zealand Inc
National Heart Foundation Of NZ
Neighbourhood Support Wellington
Netball Wellington Centre
New Horizons for Women Trust
New Zealand Affordable Art Trust
New Zealand Blood Service
New Zealand CCS Inc
New Zealand Green Bike Trust
New Zealand Police Museum
New Zealand Red Cross
— National Office
— Central Region
—Karori
New Zealand Red Cross Shops
—Tawa
— Upper Hutt
—Kilbirnie
—Petone
New Zealand School of Dance
Newlands Community Centre
Newtown Budgeting & Advocacy
Service
Newtown Community & Cultural Centre
Newtown Park Flats Community
Sewing Group
Nga Hau E Wha O Paparangi (NHEWOP)
Nga Uruora – Kapiti Project
North Porirua Care Centre Trust
Northland Memorial Community Centre
Inc
NZ Academy of Fine Arts
NZ Association of Citizen Advice
Bureaux
NZ Council Of Social Services
NZ Federation of Multicultural Councils
NZ UK Link Foundation
Old Saint Pauls
Opportunities for Animals/The Animal
Protection Society
—Newtown
—Kilbirnie
—Porirua
Otari-Wilton Bush Trust
Pablos Art Studio
Parent Help Wellington
Parkinsons New Zealand
PARS (Prisoners Aid and Rehabilitation
Society)
Partners Porirua Charitable Trust
Pauatahanui Wildlife Reserve
Peace Movement Aotearoa
People First Central Region
People First New Zealand Inc
Personal Advocacy Trust
Petone Central School
Petone Community House
Petone Settlers Museum
Porirua Activity Centre
Porirua Budget Service
Porirua City Council Community
Development
Porirua City Council Library
Porirua Community Guardians
Porirua Community Services Centre
Porirua Healthy Safer City Trust
Porirua Language Project
Porirua Living Without Violence
Porirua Sexual Abuse HELP Foundation
Post & Ante Natal Distress Support
Group
Pregnancy Counselling Services
Presbyterian Support Central
— Central Offices
— Cashmere Elderly Care
— Aotea Home
— Huntleigh Home
— Woburn Elderly Care
— Kilmarnock Heights
Pride Awards Trust
Prison Fellowship NZ
Problem Gambling Foundation
Wellington
Read Write Plus Inc
Red Cross Refugee Services
— National Office
— Lower Hutt
—Wellington
—Porirua
Rimutaka Renegades Inline Hockey
Ronald McDonald House
Ropata Village Trust
Royal Forest and Bird Protection
Society Hutt
Royal Forest and Bird Protection
Society of NZ
Royal New Zealand Plunket Society
Wellington and Wairarapa
Royal New Zealand Plunket Society
Miramar branch
Royal NZ Foundation of the Blind
—Wellington
—Porirua
— Upper Hutt
Sailability Wellington Trust
Saint Pius X School
Samaritans of Lower Hutt
Samaritans of Wellington Inc
Save Animals from Exploitation (SAFE)
Save The Children New Zealand Hutt
Save The Children New Zealand
National Office
Scouts New Zealand
Settlement Support
— Lower Hutt
— Upper Hutt
— Porirua/Kapiti Coast
Skylight – The Children’s Grief Centre
Charitable Trust
Smokefree Coalition
Social Development Partners
Soroptimist International of Wellington
Special Olympics Wellington
SPELD NZ Inc
Sport Porirua ( PACNET )
Sport Wellington
St Andrews Trust
St John Greater Wellington district
St John of God Hauora Trust
St Vincent de Paul Society
—Wellington
— Kapi-Mana District Council
— Johnsonville Shop
St. Peters Shop TAWA
StarJam
Starship Foundation
Stokes Valley Community House Inc
Strathmore Community School
SuperGrans Aotearoa Inc
Supergrans Charitable Trust
—Wellington
— Hutt Valley
Sustainability Trust
Suzanne Aubert Compassion Centre
Taita Community Trust
Tawa Community Centre
Te Aroha Hutt Valley Assn Inc
Te Hopai Trust Hospital
Te Omanga Hospice
Te Whare Rokiroki Maori Womens
Refuge
Te Whare Waiora-Timberlea
Community House
Team Naenae Trust
The Anchorage/Heart of the Hutt Trust
The Dowse
The Gifted Kids Programme
The New Crossways Community Trust
The NZ Portrait Gallery
The Salvation Army
— Wellington South Corps
— Central Division
— Community Ministries
The Salvation Army Family Stores
—Petone
— Lower Hutt
—Naenae
— Upper Hutt
—Miramar
—Newtown
—Kilbirnie
—Tawa
—Kaiwharawhara
Thumbs Up Charitable Trust
Titahi Bay Lions Club
Trade Aid Wellington
Trade Aid Petone
Trelissick Park Group
Trentham Community House Charitable
Trust
Upper Hutt Animal Rescue Society Inc
Upper Hutt City Council
Upper Hutt City Library
Upper Hutt Womens Centre
Victim Support
—Wellington
—Porirua
— Lower Hutt
—Kapiti
—Wairarapa
— Upper Hutt
Village Green Charitable Trust Inc
Vincentian Home for the Elderly
Vincents Art Workshop
Voice Arts Trust
Volunteer Kapiti
Volunteer Service Abroad
Volunteering New Zealand
Wadestown Wilton Horticultural
Society Inc
Wainuiomata Community Centre
Watercolour New Zealand
Well Health Trust
Wellington Activity Centre
Wellington After-Care Association Inc
— Horizon, Titahi Bay
Wellington City Council
Wellington City Housing
Wellington City Mission
— Mission 4 Youth
— Mission 4 Families
— Mission 4 Independence
— Mission 4 Seniors
Wellington Council of Social Services
Wellington Regional Emergency
Management Office
Wellington Free Ambulance
Wellington Gay Welfare Group
Wellington Hospitals & Health
Foundation Wellington
Wellington Hospitals & Health
Foundation Kenepuru
Wellington ICT
Wellington Multiple Sclerosis Society
Inc
Wellington Playcentre Association
Wellington Rape Crisis Inc
Wellington Region Free Kindergarten
Association
Wellington Regional Prisons
Wellington Riding For The Disabled
Wellington Seafarers Centre Inc
Charitable Trust
Wellington Sexual Abuse HELP
Foundation
Wellington Somali Council
Wellington SPCA
Wellington Volunteer Fire Support Unit
Wellington Womens Boarding House
Wellington Womens Health Collective
Wellington Womens Refuge
Wellington Zoo Trust
WellTrust
Wesley Care Hutt Valley
Wesley Community Action
Wesley Community Action Porirua
Wesley Haven Hutt Valley
Waterloo Empowerment through the
Arts Programme (WETAP)
Whanau Family Support Services Trust
Wharekai Pepe
Whitford-Brown Community Trust
Windley School
Womens Studies Association (NZ)
World Wide Fund for Nature
YMCA Greater Wellington
YMCA Wellington Education
Programme
Young and Hungry Arts Trust
Young Enterprise Trust
Youth Connect
Youth Development Trust
YouthArk Trust
Youthline
YWCA Aotearoa New Zealand
YWCA of Greater Wellington

the 2014 Annual Report

Transcription

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