Billing - Student Billing Services

Transcription

Billing - Student Billing Services
Billing & Payment Services
Agenda
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Billing - How It All Works
 Billing Statements – background
 CalCentral > MyFinances
 Parents & Other Payers
○ Inviting Other Payers
○ eBill Statement Overview
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Deferred Payment Plan (DPP)
Payment Options
Financial Aid
Credit Balances & Refunds
Delinquent Accounts
How to Get More Information
Billing Statements
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Online presentations
http://studentbilling.berkeley.edu
Billing Statements - background
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Campus Accounts Receivable System (CARS)
generates monthly billing statements.
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The student’s CARS account is billed for:
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Tuition and registration fees
Campus housing
University Health Services
Recreational Sports membership
Computer lab fees
Other miscellaneous charges – including CalSO
Billing Statements - background
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New students need to activate their e-Bill profile
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A courtesy email is sent when a new billing statement
is generated
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E-Bills are produced by the end of each month as
long as:
 There has been activity on the account during the billing
period, or
 There is an outstanding balance
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Due dates are the 15th of each month
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Paper bills are not available
Billing Statements - terminology
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e-Bills: are CARS billing statements accessed online
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e-Checks: are electronic payments:
 Made from a checking or savings account
 Are the preferred payment method to pay the CARS bill
Billing Statements - access
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Students log into Bear Facts to:
 View the CARS e-Bill
 Submit an e-Check payment
 Update mailing/email addresses & phone number
 See class and finals schedule
 And more…
https://bearfacts.berkeley.edu
Cal Central > My Finances - Overview
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Students log into Cal Central to manage:
 My Finances
○ View up-to-date billing summary, Cal 1 Card debit
balance & meal points
 My Academics
○ GPA, Blocks, Enrollments & Class/Finals Schedules
 My Campus
○ Campus life, Safety, Wellness
 And more…
https://calcentral.berkeley.edu/
Cal Central > My Finances - view
Cal Central > My Finances - view
*NOTE - Currently a Parent Portal does not exist
Parents (Other Payers)
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Students may allow a trusted third-party to:
 View e-bills
 Pay with e-check
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Examples of “Other Payers”:
 Parent
 Spouse
 Guardian
 Etc.
Parents (Inviting Other Payers)
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Step 1: From the “My Profile” tab, the student invites other
payers to have access to the e-Bill statement.
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Step 2: The ‘Other Payer’ will be sent an email with an
‘Activation ID’ number.
Parents (Inviting Other Payers) – cont’d
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Step 3: To create their own access, the ‘Other Payer’ needs:
 The ‘Activation ID’ number
 The 8-digit ‘UCB Student ID’ number (obtained from the student)
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Step 4: ‘Other Payer’ navigates to Bear Facts
https://bearfacts.berkeley.edu
Parents (Other Payer Login)
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E-Bill - view statements, payments & profile
E-Bill statement - overview
Header Section
Transaction Section
Balance Details Section
Messages Section
Deferred Payment Plan (DPP)
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Overview:
 DPP is applicable to registration fees only
 Five monthly installments - 20% each
 Non-refundable participation fee - $40.00/semester
 Self-enroll each semester by paying with an e-check
 Summer semester is not eligible for DPP
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1st DPP Payment is Due:
 Fall semester: August 15th
 Spring semester: January 15th
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Deadline to enroll:
 Fall semester: September 15th
 Spring semester: February 15th
Deferred Payment Plan (DPP) – cont’d
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The DPP amount is displayed in the Messages section of the
billing statement
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To elect the DPP option
 Click [Pay Now] from e-Bill Statement Summary section
 Select the DPP payment option and proceed with payment
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Future monthly billing statements will reflect the DPP:
 2nd – 5th installments amounts
 2nd – 5th installment due dates
Payment Options
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Credit card or debit card payments are not accepted
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E-Check: Online from CARS e-Bill
 Debit checking or savings
 $0.50 fee/payment
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Postal Mail or Express Mail
 In U.S. dollars drawn on a U.S. bank
 Payable to ‘UC Regents’
 Write 8-digit Student ID Number on check
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Your bank’s bill pay service
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Drop Box is available at 2199 Addison Street
 Accessible 24-hours
For a full listing of our payment options visit our website:
http://studentbilling.berkeley.edu/carsPaymentOptions.htm
Financial Aid
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Most aid is credited from the Financial Aid and Scholarships
Office to the student’s CARS account.
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Aid will pay the charges on CARS. Remaining credits will be
refunded to the student.
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Financial Aid will begin posting awards to student accounts in
August for the Fall 2015 semester.
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Scholarship checks from an outside agency are mailed to the
Financial Aid Office.
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See helpful Financial Aid & Scholarships websites:
 Home Page: http://financialaid.berkeley.edu
 Self Service: http://myfinaid.berkeley.edu/
How Aid Gets To CARS
GRANTS
LOANS
SCHOLARSHIPS
CHECK
OR
EFT
Credit Balances - Refunds
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CARS account credit balances are disbursed via:
 Electronic Funds Transfer (EFT)
 A paper check
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Students authorize EFT at http://eftstudent.berkeley.edu
 Allow 7 business days for activation
 Fast, safe, convenient and green!
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EFT is an electronic credit to the student’s bank account
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EFT is not an electronic debit from the student’s bank account
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EFT is not the same as an e-Check
Credit Balances - Refunds
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A paper check will be printed and held for pick up at Cal
Student Central (120 Sproul Hall) if:
 The student has not authorized EFT
 Registration is not complete for the term
 The CARS account is past due
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Checks not picked up within 2 weeks:
 Will be mailed to the local address listed on Bear Facts
 Keep your address updated on Bear Facts to avoid delay
Delinquent CARS Accounts
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Penalties for past due accounts may include:
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Block on future registration and transcripts
Hold on disbursement of financial aid or CARS credit balances
Late fee assessment
Meal blocks
Withholding of grades
If you have questions, contact Cal Student Central:
 Phone: 510-664-9181
 Web: http://studentcentral.berkeley.edu
 Location: 120 Sproul Hall
How to Get More
Information?
• CARS information in the Resource section of Bear Facts
https://bearfacts.berkeley.edu/bearfacts/
• CalCentral > My Finances : https://calcentral.berkeley.edu/
• CARS information on the Billing and Payment Services web
site: http://studentbilling.berkeley.edu
• Cal Student Central at 510-664-9181, M-F, 9:00am - 12pm and
1pm - 4pm: http://studentcentral.berkeley.edu/