report on best practices visit to kualiti alam sdn. bhd. on solid

REPORT ON BEST PRACTICES VISIT TO KUALITI ALAM SDN. BHD.
ON SOLID WASTE MANAGEMENT (20 JUNE 2014)
Introduction to Solid Waste Management
Solid Waste Management (SWM) is a major
challenge in urban areas throughout the world,
mainly due to the increasing generation rate of
waste and the linkages necessary to enable the
entire handling system functioning effectively. The
SWM refers to as supervision in handling of waste
materials from generation at the source through
the recovery processes to disposal. Normally, there
are 6 functional elements of waste management
system which include Waste Generation, Onsite
Handling, Storage and Processing, Waste
Collection, Transfer and Transport, Processing and
Recovery and Disposal Waste.
Solid Waste Generation Rates of Asian Cities
City
Country
Generation Rate
(kg/cap/day)
Phuket
Thailand
2.17
K.Lumpur
Malaysia
1.62
Bangkok
Thailand
1.54
Yala
Thailand
1.05
Surabaya
Indonesia
0.8
Rasht
Iran
0.8
Kathmandu
Nepal
0.66
Jakarta
Indonesia
0.65
Puducherry
India
0.59
Dhaka
Bangladesh
0.49
Allahabad
India
0.4
As the world moving towards its
urban future, more wastes are
generated rapidly day to day from the
human activities. In 2011, solid waste
generation was between 0.4-2.17kg/
cap/day and for Malaysia, the rate
was 1.62kg/cap/day. This rate is
expecting to raise due to expansion in
population, income and urban
growth as well as economic
development. Thus, as Malaysia is
moving towards a high income
economy in year 2020, it is a must to
manage solid waste properly to
protect human health and the
environment,
and
preserve
natural resources.
Source : Solid Waste Management in Asian Developing
Countries: Challenges and Opportunities, Yeny Dhokhikah,
Yulinah Trihadiningrum (2012)
BP Visit no.(1/2014) : Pg 1
A Community of Practices (CoP) visit to study on Waste Management
A total of 12 CoP members from six organisations namely Brahim Airlines Catering
Sdn. Bhd., Emery Oleo-Chemical (M) Sdn. Bhd., Indkom Engineering Sdn. Bhd., KPJ Perdana
Specialist Hospital, Kota Bahru, Majlis Perbandaran Subang Jaya and Tenaga Prisma
Manufacturing Sdn. Bhd., had visited Kualiti Alam Sdn. Bhd. on 20 June 2014. This
programme was the first kicked-off event in year 2014 under phase 2 of benchmarking
project. The main objective of this visit is to learn best practices on waste management.
MPC provides this platform for them to exchange thoughts and experiences with the best-in
-class company.
The visit started with the opening address by En. Amirul Bahri Malek, Head of
Marketing, Environment Support Services & Logistic Department of Kualiti Alam, who
expressed his appreciation to the group for their enthusiasm and spirit of sharing.
Participants were briefed on waste management chain in Kualiti Alam and some of the best
practices in terms of preventing pollution for better environment in the future, OSH
implementation in promoting safety and health for employees’ protection and green
productivity initiatives in minimising production cost.
Company Profile Kualiti Alam Sdn. Bhd. is entrusted by the Government of Malaysia to
provide an off-site facility for treatment and disposal of scheduled
wastes in Peninsular Malaysia. The company owns and operates the
Integrated Waste Management Centre (WMC) at Bukit Nanas, Port
Dickson, Negeri Sembilan which cover 44 acres of land. The WMC has
been in full operation since June 1998 and can handle 77 categories
of scheduled wastes except for explosive waste. A total of 309
employees including the contract staff are fully committed to provide
the best services involving the collection, cleansing, treatment and
final disposal of waste. The outstanding performances have lead this
company to be conferred the Gold Medal RoSPA Award for the 6th
consecutive year since 2007 until 2013. As a mark of its commitment
towards the environment and in its pursuit for excellence, Kualiti
Alam has five certifications, namely MS ISO 9001:2008, ISO
14001:2004, OSHAH 180001:2007, MS 1722:Part 1:2011 and ISO/IEC
17025.
BP Visit no.(1/2014) : Pg 2
Scheduled Waste Management Flow
The WG packs &
labels waste in
preparation
for
collection.
 The waste consignment is
then transported to the
WMC upon WG accepted
the
Scheduled
Waste
Transportation & Treatment
Agreement (SWTTA).

A Waste Inspection
& Sampling Team
will
conduct
inspection, analysis
& evaluation to identify
suitable treatment for the
waste.
 Then,
the
waste
consignment
will
be
transferred to a temporary
storage and is ready for
treatment or disposal.

This plant is to
treats organic waste
which
contents
more than 10%
Total
Organic Carbon (TOC).
 Slag as the output from
this process is disposed of
in
the
Secured
Landfill.
 Fly ash trapped in the
fabric filter is further
treated at 4.

Inorganic liquid
wastes are treated
at this plant.
 The residual filter cake
as the output from this
process is then treated
at 4 before it is finally
disposed of in the
Secured Landfill site.

95% of the waste
send by WG is
Innocuous Waste
which will straightly
disposed of in the
Secured Landfill.

This
plant
continues
the
process
of
rendering the treated
wastes from the PCT plant
and
other
processes
before disposal to the
Secured Landfill site.

BP Visit no.(1/2014) : Pg 3
Best Practices in prevention of pollution to protect natural environment
1. Delivery of Schedule Waste
The chain of waste management begin at the Waste Generator
that intended to dispose industrial waste. Kualiti Alam provides
free consultation on how to package, handling and storage the
waste before they send to WMC for treatment and disposal.
 Specially appointed waste transporters licensed by Department of
Environment (DoE) are regularly checked by Kualiti Alam to
ensure the quality of services is maintained at all times.
 The trucks are also being monitored through GPS application.
 Trucks are equipped with extra safety features including a
complete response kit and drivers are well trained by the Fire &
Rescue Department of Malaysia (BOMBA) and periodically
familiarised with the Emergency Response Plan Procedures.
 Each driver is allowed to drive at limited working hours to prevent
from any unwanted accident.
 Loaded with the consignment of waste, the trucks follow a
designated road to WMC approved by DoE.
 Upon arrival at WMC, the journey of the truck together with it
content is recorded into a Waste Tracking System.
 Strong collaboration with HAZMAT (BOMBA) has been
established for preventing any unexpected spill over of the
chemical solid waste during the delivery process by designated
transportation to WMC.

Kualiti Alam
outsourcing trucks
from external
company that
complies with all
DoE requirements
2. Incineration Plant
Organic waste in solid or liquid form are incinerated at the
Incineration Plant.
 This plant is equipped with a Rotary Kiln, Secondary Combustion
Chamber and fuel gas cleaning system that turn the wastes into
slag, ash and gases.
 This plant operates at 99.999% of Destruction & Removal
Efficiency.
 The slag will go straight to Secured Landfill for disposal while ash
and gases will be transferred for further treatment in the
Solidification plant.
 An extensive fuel gas cleaning system is built to ensure the star
commission is complied with authorised standard. The gases
release in the air are guaranteed clean through two primary
treatments including dry and wet scrubbers.
 The heat from the incineration process (as the process needs
1,200◦C) is not released directly to the environment but it being
recovered via steam turbine.

Web Scrubber plant
for gas treatment
before release the
gas to the air
BP Visit no.(1/2014) : Pg 4
Best Practices in prevention of pollution to protect natural environment
3. Secured Landfill Management
This is the final destination of all scheduled wastes for disposal.
 At the base of Secured Landfill, it covers multilayered materials
which prevent wastes from seeping into the ground.
 It also builds to contain CP geo leachate underground water that
will channel all leachate into the collection sum.
 Leachate is pumped up regularly from the Secured Landfill for
treatment at the Leachate Treatment Plant. This is the most
effective way to ensure that unwanted water pollution entering
the natural water resources is located nearby the Secured Landfill.

Leachate Treatment
Plant at Kualiti Alam
4. Environment Monitoring Programmes
Implementing a comprehensive environment monitoring
programme including monitoring of river and ground water,
quality of the air (through air and water sampling) as well as flora
and fauna of the area for preservation of the environment.
 A series of town hall meeting with the 5 villages nearby areas
have also been conducted regularly to cater the environmental
problems raised by the villagers.

Kualiti Alam always
monitors the quality
of the water in the
neighbourhood areas
Best Practices in Occupational Health and Safety Standard
1. Occupational Health Implementation at the Workplace
Medical Surveillance and clinical waste vaccination are
compulsory for each staff of Kualiti Alam on yearly basis.
 Any minor accident that possibly occur in the plant is catered by
in-house factory OSH Doctor and clinic.
 Kualiti Alam also provides group insurance for staff due to highrisk work environment exposure.

In-house clinic has
reduced the medical
cost of the company
in directly
2. Safety initiatives for Preventing Potential Accident and Invasion
A reminder on Personal Protective Equipment (PPE) is available at the factory’s
entrance that shows the management of Kualiti Alam is concerned on employees’
safety.
 The accident/incident rate and safety performance are also being captured to monitor
the incident occurred in the plant and is also being reported to the management for
further improvement actions.
 A colour coding uniform is provided to the staff to differentiate between permanent
and contract workers.

BP Visit no.(1/2014) : Pg 5
Best Practices in Occupational Health and Safety Standard
The Hazard Identification, Risk Assessment and Determining
Control (HIRADC) is practiced in this company. Emergency
Response Team (ERT) is established which is responsible on the
activities of risk assessment in their work, report positive changes
in their working practice, recognise substandard acts and working
conditions for them to develop and take necessary corrective
action to embed the safety culture in the factory.
 External security company is hired and being supervised by their
own security worker for keeping the plant from any unnecessary
invasion.
 CCTVs are placed strategically to strengthen the existing security
system.

Example of safety
kit equipped in the
truck
3. Improvement Initiatives on Health and Safety
In the journey towards the environment and in its pursuit for
excellence, Kualiti Alam has being certified namely MS ISO
9001:2008, ISO 14001:2004, OHSAS I8001:2007, MS
1722:Part1:2011 and ISO/IEC 17025.
 Besides that the company also complies with all requirements
made by local authorities including Majlis Keselamatan Negara
(MKN), DoE and Department of Occupational Health and Safety
(DOSH).
 Vendors are also being audited regularly to ensure the quality of
services provided to this company to be able to achieve certain
level of excellence.
 All staff have the opportunity to contribute ideas for
improvement during the ‘daily tool box’ meeting conducted every
morning.

Vendors have
been evaluated
extensively by
Kuality Alam
Best Practices in Green Productivity
Kualiti Alam has a comprehensive water processing facility for
water run-off treatment. This treatment allows the water to be
re-used and channelled to other plants.
 The company has also innovated a waste treatment machine
using solar energy instead of fully depending on electricity.
 Instead of slag, ash and gases as the output from incineration
plant, the waste treatment process can be converted from waste
into metal. The metal is then ready to be sold to the potential
available market.

Water treatment
for recycle and
reuse in other
plants in Kualiti
Alam
BP Visit no.(1/2014) : Pg 6
Conclusion
Clean air and clean water are nature’s gift to mankind. Preserving a clear and
hazard free environment for the future world has emerged as an important issue that
need to be addressed aggressively. Without an effective and efficient integrated waste
management, the waste generated from various human activities, both industries and
domestic, can result in health hazards and have a negative impact on the environment.
Kualiti Alam Sdn. Bhd. was established for
Malaysia to have her own scheduled waste
management center. This company is capable to
provide treatments for 77 categories of scheduled
waste known as toxic and hazardous wastes. All
three treatment plants at the landfill are located at
the same premises in Kualiti Alam WMC.
The handling scheduled waste chain is started
from collection, transportation, treatment and final
disposal. Kualiti Alam has effective and efficient
scheduled waste management processes and
facilities that able to preserve the environment from being exposed to the pollution.
There is no doubt that with the existence of such comprehensive and committed waste
management facilities and disposal procedures, a clearer environment for our future
generation is greatly assured.
BP Visit no.(1/2014) : Pg 7