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2. NO ICE PRODUCTION
PROBLEM
[1] The icemaker
will not start.
POSSIBLE CAUSE
a) Power Supply
1. OFF position.
2. Loose connections.
3. Bad contacts.
4. Voltage too high.
5. Unplugged.
b) Fuse (inside fused 1. Blown out.
disconnect, if any)
c) Control Switch
1. OFF or WASH position.
2. Bad contacts.
d) Bin Control Switch 1. Tripped with bin filled
with ice.
2. Defective reed switch.
e) High Pressure
Control (KM-151
only)
f) Transformer
g) Wiring to Control
Board
h) Thermistor
i) Hot Gas Solenoid
Valve
j) Water Supply Line
k) Inlet Water Valve
l) Control Board
1. Bad contacts.
1. Thermal fuse blown out
or coil winding opened.
1. Loose connections or
open.
1. Leads shorted or open
and High Temperature
Safety operates. If
open, unit will start but
have long harvest cycle.
1. Continues to open in
freeze cycle and High
Temperature Safety
operates.
1. Water supply off and
water supply cycle does
not finish.
1. Mesh filter or orifice
gets clogged and water
supply cycle does not
finish.
2. Coil winding opened.
3. Wiring to Water Valve.
1. Defective.
35
REMEDY
1. Move to ON position.
2. Tighten.
3. Check for continuity and
replace.
4. Check and get
recommended voltage.
5. Plug in.
1. Check for short circuit and
replace.
1. Move to ICE position.
2. Check for continuity and
replace.
1. Remove ice.
2. Check for continuity and
replace.
1. Check for continuity and
replace.
1. Replace.
1. Check for continuity and
replace.
1. See “II. 4. HARVEST
CONTROL THERMISTOR”.
1. Check for power off in
freeze cycle and replace.
1. Check and get
recommended pressure.
Check for water supply.
1. Clean. Replace if
necessary.
2. Replace.
3. Check for loose
connection or open, and
replace.
1. See “II. 3. [d] CONTROL
BOARD CHECK
PROCEDURE”.
PROBLEM
[2] Water
continues to
be supplied,
and the
icemaker will
not start.
[3] Compressor
will not start or
operates
intermittently.
POSSIBLE CAUSE
1. Connector
disconnected.
2. Leads opened or
defective switch.
3. Float does not move
freely.
b) Control Board
1. Defective.
a) Control Switch
1. WASH position.
2. Bad contacts.
b) High Pressure
1. Dirty Air Filter or
Control (KM-151
Condenser.
only)
2. Ambient temperature
too warm.
3. Refrigerant
overcharged.
4. Fan not operating.
5. Refrigerant line or
components plugged.
6. Condenser water
pressure too low or off
(KM-151BWH only).
c) Overload
1. Bad contacts.
Protector
2. Voltage too low.
3. Refrigerant overcharged
or undercharged.
d) Starter
1. Bad contacts.
2. Coil winding opened.
e) Start Capacitor
1. Defective.
f) Power Relay
1. Bad contacts.
a) Float Switch
g) Compressor
2. Coil winding opened.
1. Wiring to Compressor.
2. Defective.
3. Protector tripped.
[4] Water
continues to
be supplied in
freeze cycle.
h) Control Board
1. Defective.
i) Condenser, Air
Filter
a) Inlet Water Valve
1. Clogged with dirt and
dust.
1. Diaphragm does not
close.
b) Control Board
1. Defective.
36
REMEDY
1. Reconnect.
2. Check and replace.
3. Clean or replace.
1. Replace.
1. Move to ICE position.
2. Check and replace.
1. Clean.
2. Reduce ambient
temperature.
3. Recharge.
4. See chart 2 - [6].
5. Clean and replace Drier.
6. Check and get
recommended pressure.
1. Check for continuity and
replace.
2. Increase voltage.
3. Recharge.
1. Check and replace.
2. Replace.
1. Replace.
1. Check for continuity and
replace.
2. Replace.
1. Check for loose
connection or open, and
replace.
2. Replace.
3. Reduce temperature and
verify cause.
1. See “II. 3. [d] CONTROL
BOARD CHECK
PROCEDURE”.
1. Clean and unclog.
1. Check for water leaks
with icemaker off.
Replace if necessary.
1. See “II. 3. [d] CONTROL
BOARD CHECK
PROCEDURE”.
PROBLEM
POSSIBLE CAUSE
[5] No water
a) Water Supply Line 1. Water pressure too low
comes from
and water level in Water
Spray Tubes.
Tank too low.
Water Pump
b) Inlet Water Valve
1. Dirty mesh filter or
will not start, or
orifice and water level in
freeze cycle
Water Tank too low.
time is too
c) Water System
1. Water leaks.
short.
2. Clogged.
d) Pump Motor
1. Motor winding opened.
2. Bearing worn out.
3. Wiring to Pump Motor.
e) Control Board
[6] Fan Motor will
not start, or is
not operating.
[7] All
components
run but no ice
is produced.
a) Fan Motor
4. Defective Capacitor.
5. Defective or bound
impeller.
1. Defective.
1. Motor winding opened.
2. Bearing worn out.
3. Wiring to Fan Motor.
b) Control Board
4. Fan blade bound
(locked Fan Motor).
1. Defective.
a) Refrigerant
1. Undercharged.
2. Air or moisture trapped.
b) Compressor
c) Hot Gas Solenoid
Valve
d) Water Supply Line
(KM-151BWH
only)
e) Water Regulating
Valve
(KM-151BWH
only)
1. Defective.
1. Continues to open in
freeze cycle.
1. Condenser water
pressure too low or off
and Pressure Control
opens and closes
frequently.
1. Set too high.
37
REMEDY
1. Check and get
recommended pressure.
1. Clean.
1. Check connections for
water leaks, and replace.
2. Clean.
1. Replace.
2. Replace.
3. Check for loose
connection or open, and
replace.
4. Replace.
5. Replace and clean.
1. See “II. 3. [d] CONTROL
BOARD CHECK
PROCEDURE”.
1. Replace.
2. Replace.
3. Check for loose
connection or open, and
replace.
4. Check and replace.
1. See “II. 3. [d] CONTROL
BOARD CHECK
PROCEDURE”.
1. Check for leaks and
recharge.
2. Replace Drier, and
recharge.
1. Replace.
1. Check and replace.
1. Check and get
recommended pressure.
1. Adjust or replace. See “VI.
7. WATER REGULATING
VALVE”.
3. EVAPORATOR IS FROZEN UP
PROBLEM
[1] Freeze cycle
time is too
long.
POSSIBLE CAUSE
1. Leads shorted or
defective switch.
2. Float does not move
freely.
b) Inlet Water Valve
1. Diaphragm does not
close.
a) Float Switch
c) Control Board
[2] All ice formed
on Evaporator
does not fall
into bin in
harvest cycle.
1. Defective.
a) Evaporator
1. Scaled up.
b) Water Supply Line 1. Water pressure too low.
c) Inlet Water Valve
d) Ambient and/or
water temperature
e) Thermistor
f) Control Board
1. Dirty mesh filter or
orifice.
2. Diaphragm does not
close.
1. Too cool.
1. Out of position or loose
attachment.
1. Harvest Timer is set too
short.
2. Defective.
[3] Others
a) Spray Tubes
b) Water System
c) Refrigerant
d) Expansion Valve
(KM-151 only)
e) Hot Gas Solenoid
Valve
f) Water Supply Line
g) Water Filter
1. Clogged.
2. Out of position.
1. Dirty.
1. Undercharged.
1. Bulb out of position or
loose attachment.
2. Defective.
1. Coil winding opened.
2. Plunger does not move.
3. Wiring to Hot Gas
Valve.
1. Too small; requires 3/8”
OD line dedicated per
machine.
1. Flow rate too small.
38
REMEDY
1. Check and replace.
2. Clean or replace.
1. Check for water leaks
with icemaker off.
Replace if necessary.
1. See “II. 3. [d] CONTROL
BOARD CHECK
PROCEDURE”.
1. Clean.
1. Check and get
recommended pressure.
1. Clean.
2. Check for water leaks
with icemaker off.
Replace if necessary.
1. Increase temperature.
1. See “VI. 16.
THERMISTOR”.
1. Adjust longer, referring to
“II. 4. HARVEST
CONTROL THERMISTOR”.
2. See “II. 3. [d] CONTROL
BOARD CHECK
PROCEDURE”.
1. Clean.
2. Place in position.
1. Clean.
1. Check for leaks and
recharge.
1. Place in position.
2. Replace.
1. Replace.
2. Replace.
3. Check for loose
connection or open, and
replace.
1. Increase water supply line
size.
1. Replace with filter that
has larger flow rate.
4. LOW ICE PRODUCTION
PROBLEM
[1] Freeze cycle
time is long.
[2] Harvest cycle
time is long.
POSSIBLE CAUSE
REMEDY
a) See chart 2 - [3] and check dirty Air Filter or Condenser, ambient or water
temperature, water pressure, Condenser Water Regulating Valve
(KM-151BWH) and refrigerant charge.
b) See chart 3 - [1] and check Float Switch, Inlet Water Valve, and Control
Board.
a) See chart 3 - [2] and check Control Board, Thermistor, Evaporator, ambient
and/or water temperature, water supply line, and Inlet Water Valve.
5. ABNORMAL ICE
PROBLEM
[1] Small cubes
[2] Cloudy or
irregular cubes
POSSIBLE CAUSE
a) Cube Guide,
1. Out of position.
Water Tank
Circulated water falls
into bin.
REMEDY
1. Check that Cube Guide is
properly installed on
Water Tank and tank is
fixed securely with snaps.
b) See chart 2 - [5] and check water supply line, Inlet Water Valve, water system,
Pump Motor, and Control Board.
a) See chart 3 - [1] and - [3] and check Float Switch, Inlet Water Valve, Control
Board, Spray Tubes, water system, refrigerant charge and Expansion Valve.
b) Spray Guide
1. Dirty.
1. Clean.
c) Water Quality
1. High hardness or
1. Install a water filter or
contains impurities.
softener.
39
6. OTHER
PROBLEM
POSSIBLE CAUSE
[1] Icemaker will
a) Bin Control Switch 1. Completely
not stop when
disconnected and
bin is filled with
dropped inside bin.
ice.
2. Detector broken.
3. Detector out of position.
4. Defective reed switch.
b) Control Board
[2] Abnormal
noise
a) Pump Motor
b) Fan Motor
c) Compressor
d) Refrigerant Lines
[3] Ice in Storage
Bin often
melts.
a) Bin Drain
5. Reed switch out of
position.
6. Magnet disconnected
from Detector.
1. Defective.
1. Bearings worn out.
1. Bearings worn out.
2. Fan blade deformed.
3. Fan blade does not
move freely.
1. Bearings worn out, or
cylinder valve broken.
2. Mounting pad out of
position or loose
hold-down bolt.
1. Rub or touch lines or
other surfaces.
1. Plugged.
40
REMEDY
1. Place in position.
2. Replace.
3. Place in position.
4. Check for continuity and
replace.
5. Place in position.
6. Place in position.
1. See “II. 3. [d] CONTROL
BOARD CHECK
PROCEDURE”.
1. Replace.
1. Replace.
2. Replace fan blade.
3. Replace.
1. Replace.
2. Reinstall.
1. Reposition.
1. Clean.
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