Hrvatski zavod za zapošljavanje - Counselling Methods for Fighting

Hrvatski zavod za zapošljavanje
EUROGUIDANCE, CROSS BORDER SEMINAR 2014
Vocational guidance and
career counselling in
Croatian Employment Service
Mirjana Zećirević
Zagreb, 09-10 June, 2014
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Hrvatski zavod za zapošljavanje
Croatian Employment Service

22 CES Regional Offices, Central Office
 9 CISOK – LLCG Centres
 2 Youth Centres
 4 Regional EURES Centres

CES priority functions
job mediation, matching needs on the LM,
vocational guidance, career guidance, ALMM,
financial support, trainings for employment…

Main customers:
unemployed and jobseekers, employers, final year students of
primary and secondary schools, students
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Hrvatski zavod za zapošljavanje
Lifelong career guidance in
Croatian Employment Service context


General principle: tiering of services
- the complexity of services grows to
meet the identified needs of users
Early interventions - reducing early
school leaving - preventive activities
Self service
Assisted service
Employment Preparation
 Career management skills training in
the CES
 Self-assessment of competencies
 My Choice Program
Tailored services &
intensive support
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Hrvatski zavod za zapošljavanje
Working with the unemployed and
jobseekers
LLCG activities for
increasing the employment level

assessment of individual
potential
 professional plan
development
 individual counselling
 individual and group
informing, self-informing

group counseling to increase
the skills of active job
searching and to develop
career management skills
 trainings for the labour market
 temporary employment public works
 vocational rehabilitation
Hrvatski zavod za zapošljavanje
LLCG activities with the unemployed
and jobseekers
LLCG activities with the unemployed and jobseekers in
2013.
Group counselling
(workshops)
4198
Group and individual
informing
4043
Career counselling
20746
8137
Selection for
employment
4081
Selection for
education
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Hrvatski zavod za zapošljavanje
Preventive activities of the CES - early
intervention activities with elementary school
pupils and secondary school students
Aim: to avoid (long-term) unemployment and
social exclusion
Core activities:
Survey of occupational intentions of
students
˝Recommendations for enrolment policy
and scholarship policies˝
Informing-self-informing
Career counselling
Brochures for the enrolment of pupils in
secondary schools
Computer software „My Choice”
Number of pupils and students
included in LLCG activities in 2013.
16016
10678
3614
Vocational
Career
Group
informing counselling counseling
&
informing
Eurostat: Dropout rate in Croatia – 3,7
In 2013, the lowest proportions of early school leavers was observed in Croatia.
Hrvatski zavod za zapošljavanje
Youth unemployment in Croatia
April 2014:
 proportion of unemployed young people aged 15-24 – 18,3%
 proportion of unemployed young people aged 25-29 – 13,6%

The youth unemployment rate as measured by the Labour Force
Survey grew in just four years from 21.9% in 2008th to 43.0% in
2012th

The youth unemployment rate is steadily even 3.2 times higher than
the unemployment rate in the 25-64 age groups
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Hrvatski zavod za zapošljavanje
Youth unemployment in Croatia

young people without higher education and without work experience
are faced with the biggest obstacles in finding a first job

when it comes to the level of education, by far the most numerous
unemployed are youth with secondary vocational education (40.000
persons from three year programmes and 35.000 from four-year
programmes), followed by youth without secondary education (nearly
13.000)

one of the greatest challenges Croatia was addressing is
modernisation of VET curriculum
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Hrvatski zavod za zapošljavanje
Lifelong career guidance centres
Purpose: To increase the availability and quality of LLCG services
CISOK portal for career development
 E - tools (surveys, self assessment questionnaires)
 Computer program "My Choice„
 Labor market information system (LMIS)
it combines information on employment and unemployment and wage rates
the system includes combination of data from the relevant stakeholders
Advanced LMI (ALMIS)
the system includes combination of data from the relevant stakeholders and
provides an overview of the labor market at national and county level
Forum for LLCG
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Hrvatski zavod za zapošljavanje
CES whithin the delivery of the
Youth Guarantee
Croatia started implementing the measures on July 1st 2013.
23 CES measures directed towards young people under the age of 30, named
„Young and Creative“ - they provide employment and self-employment
subsidies, training and specialization subsidies, occupational training, public
works and job preservation.
“Occupational training without commencing employment” - over 50% of those
covered by this scheme found employment within a year of their training
Some of the regular CES activities have been modified to target young people:
e- counseling, e-mail communication, referral to jobs via SMS, email and
individual consultations with IT technology.
CES had established Youth Centres (2), CISOK - Lifelong Career Guidance
Centres (9) - central places for career guidance services to the wider
community and to a larger number of users, including young people.
During the period from 2014 -2017, it is planned to establish 50 new
organisation units (CISOK, Youth centers, MIC)
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Hrvatski zavod za zapošljavanje
Challenges for youth employability
to establish committed cooperation between institutions
to further improve apprenticeship and traineeship schemes
to create a systematic approach to follow-up on youth school dropouts as well as the checkout from CES register in order to prevent
falling into NEET status which can be converted into long-term
unemployment
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HRVATSKI ZAVOD ZA ZAPOŠLJAVANJE
Radnička cesta 1
10000 Zagreb
+385-1-6126-000
+385-1-6126-038
hzz@hzz.hr *** www.hzz.hr
Thank you for listening!
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