Bilbao

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Bilbao
A conference city
How to get there
Staying in Bilbao and Bizkaia
Getting around Bilbao
Bilbao: a tasty experience!
A large city-centre shopping area
A gateway to art
A unique architectural experience
Short breaks around Bilbao
Nightlife
Bilbao: appealing all year round
25 key developments in 25 years
Awards and recognitions
Sports events
Venues for meetings
General aspects
Bilbao Convention Bureau
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Euskalduna Conference Centre
Bilbao Exhibition Centre
Bizkaia Aretoa
Alhóndiga Bilbao
Guggenheim Museum Bilbao
Bilbao Museum of Fine Arts
Arriaga Theatre
Campos Elíseos Theatre
Bilbao Arena
Bizkaia Arena
Frontón Bizkaia
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Why at the Euskalduna Conference Centre?
The Euskalduna Conference Centre
The World’s Best Conference Centre in 2003
Location
Location of the Conference Centre and nearby hotels
Apex Award 2003
Subway
Tram
• 2003 National Award. Spanish Federation of
Professional Conference Organisers
EUSKALDUNA
Customer satisfaction is our committment
Certifications
• The International Association of Conference
Centres (AIPC) embraces conference centres
in 50 countries:
• Items rated: buildings, technical
equipment, exhibition spaces, conference
management, catering, final conference
assessment, destination, location of the
conference centre and hotels
•
•
•
•
Quality: ISO 9.001, “Q” Tourism Quality
Environment: ISO 14.001; LEED
Prevention of occupational hazards: OHSAS 18.000
Universal Accessibility Certificate: UNE 17.0001-2
An architectural reference
The building
• An essential reference linked to a wonderful
destination
• Architectural awards:
Centrally located and easy to get to
A highly specialised workforce
Location
Professionals
• In the city centre close to the Guggenheim
museum, the Museum of Fine Arts & the Ría de
Bilbao Maritime Museum
• Hotels: most within walking distance
• Many attractive options in terms of leisure,
gastronomy and shopping
• Easy to get to: only a few minutes away from
the airport with superb road, railway and
maritime connections
• Car park
Gastronomic excellence
High quality
options
• The only conference centre featuring an in-house
restaurant winner of a Michelin star
• Specialised catering services, winners of the “Q”
award to tourism quality that provide:
• Work luncheons
• Major banquets
• Coffee breaks
• Cocktail parties
List of rooms
• Advice on how to organise meetings and shows
• Technical aid: audiovisuals, lighting, office
automation, stage machinery…
• Customer service and ushering
• Catering and restaurants
• Security & cleaning services
• Tickets
for a successful event
Highly flexible
Infrastructures
• A broad range of rooms with seating capacities
between 10 and 2,164 people and 4.200 m2 of
Exhibition Hall
• Multiple independent entrances. Customisation
• Many room configurations and layouts
• Specialised technical equipment. State-of-the
art-technology
Entrance 3 Hall 3. Registration desk
Auditorium: 2,164 seats.
Entrance 3 Hall 3. Registration desk
If necessary, only the lower level would be made available: 1,258 seats.
Room A1: 613 seats
Room Barria: 435 seats. Can be partitioned into two rooms
Room A3: 305 seats. Can be partitioned into three rooms
Room E: 232 seats
Room A4: 150 seats
Room A2: 103 seats
Other rooms : 90-100 seats
VIP Boardroom: seating capacity
22
Rooms B level 1 & level 3
Room B Terrace
Exhibition Hall : 4,200 m of multi-purpose floor space.
4,200 m2 of Multi-purpose Exhibition Hall
Can be partitioned into two halls: Hall I & II. In addition, room Barria can also be
built in Hall II.
(Room Barria – Exhibitions – Banquets)
2
4,200 m2
Exhibition Hall
• Exhibition HALL I: 2,000 m2
• Exhibition HALL II: 2,200 m2 (including room Barria)
• HALL I & II are adjacent and form a space that
interconnects most of the meeting rooms.
Pond.
Outside the building
HALL II
HALL I
Room A3
Room A2
Room A1
Room A4
Room Sala BARRIA
←Removable panel
.
Exhibition Hall: 4,200 m2
Exhibition Hall and Room Barria
Note: The rear wall panel has been opened to show the room
Exhibition Hall: 4,200 m2
Exhibition Hall: 4,200 m2
Wall removed
↓
Exhibition Hall: 4.200 m2
Maximum banquet seating capacity: 2,100 people
Euskalduna
The multi-purpose venue
that customises your event !
www.euskalduna.net
ISWA World Congress 2018 in Bilbao, Spain
Bilbao. Always Recycling Itself!
time
8:00
SUNDAY
SATURDAY
TUESDAY
MONDAY
WEDNESDAY
THURSDAY
Registration
Registration
9:00
PARALLEL SESSIONS
IBERO AMERICAN SESSION
PARALLEL SESSIONS
IBERO AMERICAN SESSION
SPECIAL SESSION
PARALLEL SESSIONS
SPECIAL SESSION
PARALLEL SESSIONS
SPECIAL SESSION
10:00
STC meeting
COFFE BREAK
COFFE BREAK
General Assembly TECHNICAL TOURS
11:00
12:00
13:00
COFFE BREAK
COFFE BREAK
STC meeting
General Assembly OPENING CEREMONY
CLOSING CEREMONY
LUNCH
LUNCH
14:00
LUNCH
PARALLEL SESSIONS
LUNCH
17:00
18:00
IBERO AMERICAN SESSION
COFFE BREAK
General Assembly Registration
COFFE BREAK
PARALLEL SESSIONS
IBERO AMERICAN SESSION
PARALLEL SESSIONS
Board meeting
WELCOME COCKTAIL
20:00
21:00
23:00
0:00
FAREWELL COCKTAIL
COFFE BREAK
Board meeting
19:00
22:00
SPECIAL SESSION
PARALLEL SESSIONS
15:00
16:00
SPECIAL SESSION
GALA DINNER
SPECIAL SESSION
TECHNICAL TOURS
Destination:
Bilbao
Strengths
•Hotel accommodation
•International Airport
•Infrastructures: Euskalduna Conference Centre.
Apex Award winner. World´s Best Congress Centre
•Other:
•Gastronomy
•Cultural options: the Guggenheim museum…
•Quality of life
Destination: Bilbao (cont.)
Hotel accommodation
Metropolitan area (*)
Total number of rooms: 4,114
. Five-star rooms: 551
. Four-star rooms: 2,710
.Three-star rooms: 853
(*) Out of the total figure listed above, 3,096 rooms are located in the
Bilbao municipality and the rest on the outskirts (maximum driving time
30 minutes)
The Conference Centre is within walking distance of 90% of the city
hotels
Destination: Bilbao (cont.)
Hotel accommodation (II)
Rooms/hotels
Source: Convention Bureau
(Note:This is a list of hotels in Bilbao
and of nearby BICB partner hotels. For
additional info on other hotels, please
consult the booking centre.)
For bookings & information on
other hotels, please use the
booking centre at:
http://www.bilbaoreservas.com
Destination: Bilbao (cont.)
Hotel accommodation (III)
Location of the Conference Centre and nearby hotels
Subway
Tram
EUSKALDUNA
Destination: Bilbao (cont.)
Flight connections
Flights information www.aena.es/bilbao
Awards & certificates
Apex Award for World's Best Congress Centre 2003
The International Association of Congress Centres (AIPC) awarded The Euskalduna
Conference Centre and Concert Hall in Bilbao the Apex Award for World's Best
Congress Centre 2003.
The award was handed over during the AIPC Annual Conference at the Rosengarten
Congress Center in Mannheim, Germany.
The AIPC is a not-for-profit trade organisation which was founded in 1958. Its
members include the world's leading Congress Centres. It currently has members from
49 countries on all five continents.
In 2000, the AIPC instigated the Apex Awards, which are now the biggest international
awards in recognition of the standard of service and facilities offered by the best
congress centres in the world.
These awards have acquired enormous prestige. Winners prior to Palacio de Congresos
Euskalduna in Bilbao include Melbourne (2000), Innsbruck (2001) and Vancouver
(2002).
Candidates for the award are assessed and shortlisted by the Department of Applied
Science of the University of Heilbronn (Germany). Nine different points are examined
and assessed.
The final score obtained by The Euskalduna Conference Centre and Concert Hall was
97.62 out of a possible 100. The average score of the 17 participating congress centres
was 89.64.
Quality management
In June 2001, The Euskalduna Conference Centre and Concert Hall obtained an ISO
9001 quality certificate following a strategic decision to implement a quality
management system based on the development and implementation of processes in
order to improve effectiveness and increase customer satisfaction.
ISO 9001 certification is a recognition of how important its management system is to
The Euskalduna Conference Centre and Concert Hall, which seeks to be a driving force
for society without thereby falling into deficit, and to make a positive impact on the
culture and economy of the Basque Country.
The quality management certificate acknowledges the centre's efforts to distinguish
itself clearly from other organisations in terms of the level of its facilities and to become
a benchmark for the sector. To that end, it must adapt to the needs of its customers and
must coordinate all its resources to prevent any interference in the simultaneous staging
of multiple events at the centre.
Quality must be the key factor in the satisfaction of Euskalduna customers and the
driving force that provides the necessary empathy with event organisers and visitors
alike.
Environmental management
In November 2005, The Euskalduna Conference Centre and Concert Hall obtained an
ISO 14.001 environmental management certificate, after implementing and developing
the procedures required to achieve rational use of resources and reduce the production
of waste from its activities.
Euskalduna and Valencia were the first congress centres in Spain to be awarded all three
quality certificates (ISO 9001, "Q" for Quality and ISO 14001).
ISO 14.001 certification is an acknowledgement of how important our society is to
EUSKALDUNA, and of the centre's commitment to responsible behaviour in solidarity
with the environment, so that it "adopts the measures necessary to ensure the right to a
healthy, ecologically sustainable environment as recognized in the Declaration of
Bizkaia on the Human Right to the Environment".
The environmental quality certificate recognizes "commitment to preventing
environmental pollution", "guarantees compliance with the legislation in force at any
given time", establishes "objectives and goals for progress towards continuous
improvement of the environment" and confirms the measures adopted by The
Euskalduna Conference Centre and Concert Hall to that end and their implementation
among its suppliers, and dealers, collaborators, etc.
Occupational health & safety
It was in February 2009 when the Euskalduna Conference Centre was awarded the
OHSAS 18.000 certificate in recognition of its optimum health & safety management
system implemented to prevent and monitor workplace hazards and to guarantee a
continuous improvement process to minimise them. It was the first conference centre in
Spain to be presented with this most outstanding award.
OHSAS 18.000 standards have been designed to be compatible with ISO 9.000 and ISO
14.000 management standards related, respectively, to the areas of Quality and the
Environment. Consequently, this makes it easier for firms to incorporate and implement
standards related to quality, the environment and occupational health & safety.
Some of the benefits that can be obtained from applying OHSAS 18.000 standards are
related to diminishing accidents involving workers by preventing and monitoring
hazards at the workplace, by reducing the risk of suffering major accidents and, finally,
by lessening material losses caused by accidents and unwanted operational shutdowns.
"Q" for Quality in Tourism
The Spanish Institute for Quality in Tourism (ICTE) awarded The Euskalduna
Conference Centre and Concert Hall its 'Q' with an award for quality in tourism in
October 2004. It was the first such centre in Spain to receive this prestigious certificate.
ICTE's quality regulations for congress centres have been developed since the institute
was first created in the year 2000. They are based on five service units identified with
the functions provided by congress centres: management, staging of events, catering,
hygiene and cleanliness, and maintenance.
The 'Q' for quality in tourism provides a rigorous, objective certificate, assuring that
winning centres and organisations are committed to continuous improvement in the
services that they offer.
ICTE is a private, independent organisation run on a not-for-profit basis, and is
recognized throughout Spain. It was set up at the initiative of the tourist sector with the
support of the Secretary of State for Trade and Tourism.
The certificate that it awards is a recognition for the efforts made by businesses and
tourist organisations to implement quality systems.
It is a badge of prestige for all those who hold it, because it demonstrates their
commitment to achieving full customer satisfaction and offering excellent service. It is
also a highly reliable benchmark, as the mechanisms used to assess whether or not
organisations meet the requirements of the regulations are independent of the sector
itself and are designed in accordance with intersectoral regulations.
ISWA World Congress 2018 in Bilbao, Spain Bilbao. Always Recycling Itself! PRELIMINARY BUDGET
INCOME
Registration fees
Technical Visits
Sponsorship and patronage
Exhibitors‐stands
TOTAL
506.735,95 €
2.000,00 €
60.000,00 €
45.000,00 €
613.735,95 €
VAT INCLUDED
613.150,50 €
2.420,00 €
72.600,00 €
54.450,00 €
742.620,50 €
95.000,00 €
87.940,00 €
80.000,00 €
9.000,00 €
20.000,00 €
9.000,00 €
9.150,00 €
55.000,00 €
10.000,00 €
VAT INCLUDED
114.950,00 €
96.734,00 €
88.000,00 €
10.890,00 €
24.200,00 €
10.890,00 €
11.071,50 €
66.550,00 €
12.100,00 €
5.000,00 €
15.000,00 €
45.000,00 €
40.000,00 €
70.000,00 €
550.090,00 €
6.050,00 €
18.150,00 €
45.000,00 €
40.000,00 €
70.000,00 €
614.585,50 €
EXPENSES
Cost of venue
Catering‐ food and beverage
Gala Dinner
Set up of the stands
Renting Audiovisuals
Extra‐Staff for the event
Buses
PCO
Dossiers Delegates
ENTERTAINMENT EVENT(music, performances, shows...)
OTHERS
ATEGRUS staff
ISWA GENERAL SERVICES‐ Annex I
ISWA ONLINE SERVICES ‐Annex II
TOTAL
SUBSECRETARIA
MINISTERIO
DE ASUNTOS EXTERIORES
Y DE COOPERACIÓN
DIRECCION GENERAL DE ESPAÑOLES EN EL EXTERIOR
Y DE ASUNTOS CONSULARES Y MIGRATORIOS
Subdirección General de Asuntos de Extranjería
I. - Lista común de terceros países a cuyos nacionales se exige visado
en los Estados miembros sujetos al Reglamento (CE) n.º 539/2001 1 ,
modificado por el Reglamento (CE) n.º 2414/2001 2 , por el Reglamento
(CE) n.º 453/2003 3 , por el Reglamento (CE) n.º 851/2005 4 ,por el
Reglamento (CE) n.º 1791/2006 5 , por el Reglamento (CE) n.º
1932/2006 6 , por el Reglamento (CE) n.º 1244/2009 7 , por el Reglamento
(UE) n.º 1091/2010 8 , por el Reglamento (UE) n.º 1211/2010 9 y por el
Reglamento (UE) Nº 259/2014 10
II. – Lista común de terceros países a cuyos nacionales no se exige
visado en los Estados miembros sujetos al Reglamento (CE)
n.º 539/2001.
1
D.O.
D.O.
3
D.O.
4
D.O.
5
D.O.
6
D.O.
7
D.O.
8
D.O.
9
D.O.
2
10
L 81
L 327
L 69
L 141
L 363
L 405
L 336
L 329
L 339
de 21. 3.2001, p. 1.
de 12.12.2001, p. 1.
de 13. 3.2003, p. 10.
de 4. 6.2005, p. 3.
de 20.12.2006, p. 1.
de 30.12.2006, p. 23.
de 18.12.2009, p. 1.
de 14.12.2010, p.1.
de 22.12.2010, p.6.
D.O. L 105 de 08.04.2014,p.9.
I. LISTA COMÚN DE TERCEROS PAÍSES A CUYOS NACIONALES SE EXIGE
VISADO EN LOS ESTADOS MIEMBROS SUJETOS AL REGLAMENTO (CE)
N.º 539/2001.
A) ESTADOS.
AFGANISTÁN
ARMENIA
BELARÚS
BIRMANIA/MYANMAR
BURUNDI
CHAD
CONGO
DJIBOUTI
EMIRATOS ARABES UNIDOS
FIJI
GHANA
GUINEA ECUATORIAL
INDONESIA
JORDANIA
KIRIBATI
LÍBANO
MALAWI
MARSHALL ISLAS)
MOZAMBIQUE
NÍGER
PALAU
REP. CENTROAFRICANA
RWANDA
SANTA LUCÍA
SIRIA
SUDÁN
TANZANIA
TONGA
TURQUÍA
UZBEKISTÁN
ZAMBIA
ANGOLA
AZERBAIYÁN
BELICE
BOLIVIA
CABO VERDE
CHINA
COREA NORTE
DOMINICA
ERITREA
GABON
GRANADA
GUYANA
IRÁN
KAZAJSTÁN
KUWAIT
LIBERIA
MALDIVAS
MAURITANIA
NAMIBIA
NIGERIA
PAPUA N. GUINEA
REP. D. DEL CONGO
SALOMÓN (ISLAS)
STO. TOMÉ PRÍNCIPE
SOMALIA
SURINAME
TAYIKISTÁN
TRINIDAD TOBAGO
TUVALU
VANUATU
ZIMBABWE
ARABIA SAUDÍ
BAHRAIN
BENIN
BOTSWANA
CAMBOYA
COLOMBIA
COSTA DE MARFIL
ECUADOR
ETIOPÍA
GAMBIA
GUINEA
HAITÍ
IRAQ
KENIA
LAOS
LIBIA
MALI
MICRONESIA
NAURU
OMÁN
PERÚ
REP. DOMINICANA
SAMOA
SENEGAL
SRI LANKA
SWAZILANDIA
TIMOR ORIENTAL
TÚNEZ
UCRANIA
VIETNAM
ARGELIA
BANGLADESH
BHUTÁN
BURKINA FASO
CAMERÚN
COMORAS
CUBA
EGIPTO
FILIPINAS
GEORGIA
GUINEA BISSAU
INDIA
JAMAICA
KIRGUISTÁN
LESOTO
MADAGASCAR
MARRUECOS
MONGOLIA
NEPAL
PAKISTÁN
QATAR
RUSIA
S. VICENTE Y GRAN.
SIERRA LEONA
SUDÁFRICA
TAILANDIA
TOGO
TURKMENISTÁN
UGANDA
YEMEN
B) ENTIDADES Y AUTORIDADES TERRITORIALES NO RECONOCIDAS COMO
ESTADOS POR AL MENOS UN ESTADO MIEMBRO.
AUTORIDAD PALESTINA
KOSOVO (Tal como se define en la Resolución 1244, de 10 de junio de 1.999, del Consejo de Seguridad de las Naciones Unidas)
C) CIUDADANOS BRITANICOS QUE NO TIENEN LA CONDICION DE NACIONALES
DEL REINO UNIDO DE GRAN BRETAÑA E IRLANDA DEL NORTE EN EL
SENTIDO DEL DERECHO COMUNITARIO.
British Overseas Territories Citizens (ciudadanos de los territorios británicos de ultramar) que no
tienen el derecho a residir en el Reino Unido.
British Overseas Citizens (ciudadanos británicos de ultramar).
British Subjects (Súbditos británicos) que no tienen el derecho a residir en el Reino Unido.
British Protected Persons (personas bajo protección británica).
-2-
MINISTERIO DE ASUNTOS EXTERIORES
Y DE COOPERACIÓN
II. LISTA COMÚN DE TERCEROS PAÍSES A CUYOS NACIONALES NO SE EXIGE
VISADO EN LOS ESTADOS MIEMBROS SUJETOS AL REGLAMENTO (CE)
N.º 539/2001.
A) ESTADOS.
ALBANIA (1)
ARGENTINA
BAHAMAS
BRASIL
CHILE
EL SALVADOR
HONDURAS
MALASIA
MOLDOVA (1)
NICARAGUA
PARAGUAY
SANTA SEDE
SINGAPUR
ANDORRA
A.R.Y.M.(Ant. Rep. Yugoslava Macedonia) (1)
BARBADOS
BRUNEI DARUSSALAM
COREA DEL SUR
ESTADOS UNIDOS
ISRAEL
MAURICIO
MÓNACO
NUEVA ZELANDA
SAN CRISTOBAL Y NIEVES
SERBIA (1) (2)
URUGUAY
ANTIGUA Y BARBUDA
AUSTRALIA
BOSNIA HERZEGOVINA (1)
CANADÁ
COSTA RICA
GUATEMALA
JAPÓN
MÉXICO
MONTENEGRO (1)
PANAMÁ
SAN MARINO
SEYCHELLES
VENEZUELA
(1) La exención de la obligación de visado únicamente se aplica a los titulares de pasaportes biométricos.
(2) Excluidos los titulares de pasaportes expedidos por la Dirección de Coordinación Serbia (en serbio: Koordinaciona Uprava).
B) REGIONES ADMINISTRATIVAS ESPECIALES DE LA REPUBLICA POPULAR DE
CHINA.
Región Administrativa Especial de HONG-KONG (República Popular de China) (3)
Región Administrativa Especial de MACAO (República Popular de China) (4)
(3) La exención de la obligación de visado únicamente se aplica a los poseedores del pasaporte “Hong Kong Special Administrative
Region”.
(4) La exención de la obligación de visado únicamente se aplica a los poseedores del pasaporte “Regiao Administrativa Especial de
Macau”.
C) CIUDADANOS BRITÁNICOS QUE NO TIENEN LA CONDICION DE NACIONALES
DEL REINO UNIDO DE GRAN BRETAÑA E IRLANDA DEL NORTE EN EL
SENTIDO DEL DERECHO COMUNITARIO.
British Nationals (Overseas) [nacionales británicos (ultramar)]
D) ENTIDADES Y AUTORIDADES TERRITORIALES NO RECONOCIDAS COMO
ESTADOS POR AL MENOS UN ESTADO MIEMBRO.
TAIWÁN
(5)
(5) La exención de la obligación de visado para entrar en la Unión Europea únicamente se aplicará a aquellas personas que sean
titulares de un pasaporte expedido por Taiwán que contenga un número de documento de identidad.
Importante: Listas actualizadas el 28 de abril de 2014
-3-
MINISTERIO DE ASUNTOS EXTERIORES
Y DE COOPERACIÓN