emergency management

EMERGENCY
MANAGEMENT
Every Second Counts!
February 18, 2012
MEMBERS OF THE COUNCIL OF PRINCETON FUTURE
Miguel Centeno James Constantine Michael Farewell Jeffery Gradone Susan Hockaday Allan Kehrt Peter R. Kann Katherine M. Kish
Larry Hugick Ryan Lilienthal James Kilgore Raoul Momo Shirley Satterfield Sheldon B. Sturges Kirsten Thoft
Coffee and refreshments will be provided by the Witherspoon Bread Company. Princeton Future is a 501C3 non-profit.
PO Box 1172, Princeton, NJ 08542.
Moderator: Bill Metro
Chief Executive Officer
iXP Corporation
Member of the JC/SS Commission
Chairman of the JC/SS
Police Subcommittee
Liaison to the Transition Task Force
– Police Subcommittee
30 Years Experience in Public Safety
& Emergency Communication
Solutions
• Municipal Government
• Campus Safety & Security
• Hospital Campus Security
• Energy – Security Operations Center
Hey
Princeton!
Panel of Experts
Emergency Management
EMT and Paramedics
• Mike Freda – Chairman Transition Task
Force
• Bob Gregory - Princeton Borough
Emergency Management
• Dean Raymond – Mercer County OEM
• Frank Setnicky – Director, Princeton
First-Aid and Rescue Squad (BLS)
Public Safety
• Paul Ominsky – Princeton University,
Executive Dir. DPS & EM
• Lt. Bob Currier, 9-1-1 Overview
• Lt. Sharon Papp, Planning for Major
Events / Disasters
• Jamie Chebra & Jim Boozan – Capital
Health, Emergency Preparedness and
Mobile Intensive Care Unit Operations
(ALS)
Princeton Healthcare System
• Dann Dingle, Director of Security and
Emergency Mgt.
• Pam Hersh, VP of Government &
Community Affairs
Princeton Healthcare System
Emergency
Management
Brief Overview
February 18, 2012
Bob Gregory & Mark Freda
Road Map
Define Emergencies
Who is in charge
Define Emergency Management
Roles, Responsibilities
and Planning
Emergency! Emergency!!
What is emergency
management?
Do we just yell “emergency”
and see who shows up?
No, I’m in charge!!!
Who is in charge?
What is the role of the Emergency
Management Coordinator?
EM, CEM, IEMS, What???
EM = Emergency Management. That was easy!
CEM = Comprehensive Emergency Management.
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An approach used by the EM before and after a disaster.
Preparedness (develop response capabilities),
Response (activities to reduce casualties, damage; to speed
recovery)
Mitigation (reduces probability of an emergency becoming a
disaster)
and recovery (short and long term activities after the disaster
strikes).
IEMS = Integrated Emergency Management System.
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A method to designed to foster a partnership between local, state and
federal resources.
Planning
The EOP or Emergency Operating Plan.
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The town’s written plan describing the organization,
responsibilities, capabilities and procedures in a disaster.
An Emergency Management Council, up to 15 members,
chaired by the emergency management coordinator.
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This Council helps to determine which agencies are needed to
help with emergency planning.
A Local Planning Committee (LEPC) and the EMC write
the EOP.
The State provides detailed guidelines item by item to
develop the EOP.
Roles and Responsibilities
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local government has primary responsibility for the emergency
response,
if local resources are overwhelmed, the State Office of
Emergency Management acts in support or the local entity,
When state resources are overwhelmed or inadequate, the
federal government is the next resource,
And FEMA is the point of contact at the federal level.
Thank you to the NJ State Police Office of
Emergency Management and their Basic Workshop
in Emergency Management course manual that this
presentation is based upon.
EMERGENCY
MANAGEMENT OVERVIEW
Mercer County Office of Emergency Management
Dean P. Raymond
Mercer County Emergency Management Coordinator
IN AN EMERGENCY
GO IN, STAY IN, TUNE IN
Mercer County
“The Capital County”
Emergency
Operations Plan
Mercer County
Office of Emergency Management
Alert Warning
Communications
County Counsel
Purchasing
Damage
Assessment
Emergency
Medical Services
Public
Information
Emergency
Operations Center
Evacuation
Fire and Rescue
HAZMAT
Mercer County
Emergency Operations Center
Park Commission
Law Enforcement
County
Administration
Employee
Relations
Economic
Opportunity
Public Health
CERT
Insurance and
Property
Transportation
Infrastructure
Radiological
Protection
MCIA
Resource
Management
Shelter
Social Services
Terrorism
Emergency Operation Centers In Mercer County
State of New Jersey
Mercer County
Municipalities
Colleges
Hospitals
Municipalities
The Hughes Administration’s Priority In Emergency Preparedness:
Communication!
 Budgeted capital funds to obtain a Reverse Telephone
Notification System now in place.
 Approved Homeland Security funds to be used for
electronic highway signs and back-up FM radio equipment
for public alert.
 Supported the growth of the county wide emergency radio
system that connects municipalities, hospitals and colleges
in an emergency.
The Equation is Simple
Cooperation + Communication = Coordination
Cooperation: Government officials have worked in the spirit of
cooperation by meeting on a regular basis and approving plans by
review and pledging to work together by signature.
Plus:
Communication: Promotes an enhanced understanding of the
responsibilities of difference agencies and their roles. Allows access
to real time accurate information through numerous sources to aid in
response and provide public information.
The result is:
Coordination: Is being able to do the most good for the most
amount of people in a disaster.
DPS Emergency Management
Paul L. Ominsky
Executive Director
Princeton Future: Emergency Services Meeting
February 18, 2012
24/7/365 Operation
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(15) Leadership Team includes (includes 10 sworn officers)
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(19) Sworn Campus Police (NJ Certified)
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(11) Communication Center Emergency Dispatchers
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(20) Security Officers
 Special Services, Events, & Library Security
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(2) Fire Marshal Office
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(22) Special Event Staff – Retired Police Officers
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Emergency Preparedness Task Force (EPTF)
Department of Public Safety (DPS)
University Health Services (UHS)
Environmental Health & Safety (EHS)
Facilities
 Grounds and Building Maintenance
 Engineering and Construction
Co-generation Plant
 Alarms and Mechanical Systems
 Engineering and Construction
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Dining Services
Transportation and Parking
Communications
Athletics
Human Resources
Campus Life
 Office of the Dean of Undergraduate Students (ODUS)
 Graduate College
Office of Information Technology
Risk Management
Research & Laboratory Resources
Treasurer’s Office – purchases & emergency cash
University is generally self-sufficient during an emergency situation
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Pre-positioning of resources
 Staff – DPS, UHS, Facilities, Dining, etc.
 Generators
 Food
 Shelter – to ensure adequate rest-work cycles
Power Issues
 On-going communication with Co-gen Plant & PSEG
Emergency Operations Center (EOC)
 Opened for ~ 24 hours of continuous operation
 Collaboration with local EOC’s
Continual information flow/updates
360 University employees responded to emergency
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Princeton Fire Department includes (30) University staff
Associate Member Fire Fighters
Princeton Fire and Rescue Squad includes Student EMT’s
Princeton Borough Police
Princeton Township Police
Plainsboro Police and Fire
West Windsor Police and Fire
• 1 Emergency Services Vehicle
• 15 Cars
911 and the Emergency Response
Lt. Robert Currier
Princeton Borough
Police Department
911 and the Emergency Response
 Emergency 911
Communications
Centers. Currently
staffed at the
Princeton Borough
and Princeton Twp.
Police Departments.
They are staffed by
certified Public Safety
Communications
Officers.
911 Call Taker Receives Emergency
Call
The 3 W's of Calling 9-1-1
 Where is the emergency?
 What is the emergency?
 Who is calling and who is involved?
Where is the emergency?
The most important information a 9-1-1 caller must
provide is the location of the emergency. If you don't
know the actual street address, if you are outside or on
a highway try to identify landmarks, mile markers, exit
signs or cross streets. If you are in a large complex with
multiple buildings or floors, provide the 9-1-1 call taker
with as much information as possible to assist
emergency responders in finding you.
What is the Emergency?
Be as specific as possible. By providing the 9-1-1 call
taker with as much accurate information as possible
you will ensure that an appropriate response will be
dispatched to assist you. Remember that 9-1-1 is for
true emergencies. You should always call 9-1-1 if life or
property is in immediate danger. If you aren't sure that
the situation is an emergency, err on the side of safety
and dial 9-1-1. Let the expert who takes your call
determine whether you need to be directed to a nonemergency number.
Who is calling and who is involved?
The 9-1-1 call taker will request your name. You may
request to remain anonymous but the information is
helpful especially if the emergency responders are
unable to locate the emergency upon arrival. The 9-1-1
call taker also needs to know if other parties are
involved and if so, may request names, descriptions, or
extent of injuries. All of this information is important
to be sure that an appropriate emergency response is
sent.
911 Call taker dispatches police to the
emergency.
If the 911 call is for a medical emergency, the call is
transferred to LifeCom and they dispatch the appropriate
medical response.
If the 911 call is for a fire emergency, the call is
transferred to Mercer County Central Fire
Communications and they dispatch the appropriate fire
response.
Placing 911 Calls
 911 calls can be placed by any hard wired phone,
wireless phone and computer based phone.
 With a hard wired phone the 911 call taker can easily
obtain the address of where the call originated.
 Wireless phone users have to help the 911 call taker
much more with the location of the emergency.
Wireless carriers use different technology.
 Computer based phones (Comcast, Vonage, Magic
Jack, etc.). Must be sure carrier has the correct
physical address of the subscriber. Sometimes
customers give the carrier their mailing address.
Police
Fire
EMS
Serious Accidents
Fires
Haz-Mat Incidents
Medical Emergencies
Bomb Threats and Suspicious
Devices
Morning bomb threat
clears Palmer Square
By HENRY ROME
STAFF WRITER
Storms (Hurricanes, Flooding, Heavy Snow)
Hurricane Irene Leaves Widespread
Flooding in Princeton
Active Shooter
Reverse 911 System
Permits the police department to provide mass
notifications to residents regarding:
 Road Closures
 Special Parking Restrictions due to major storms
 Power Outages
 Crimes
 Water use restrictions
 High Risk Missing Persons
System is currently in place at Princeton Twp. Police
Communications Center (Rapid Notify).
Princeton Borough Police currently utilize
the Mercer County system (Geocast).
If a resident requests to receive reverse
911 notifications on a wireless (cell) phone,
then they must sign up for the service.
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Residents may also decline the service
on their “hard wired” phones.
The Princeton Borough and Township Police
Departments proudly serve the citizens of
Princeton and look forward to consolidation in
2013
Hurricane Irene
Saturday, August 27, 2011
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Pre-Planning for Hurricane Irene
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Emergency Operations during Hurricane Irene
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Debriefing after Hurricane Irene
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Meeting with Borough Administrator and all
emergency service Borough department managers
Police Department meeting
Scheduling of Officers; on-duty, call-back
Purchasing of food and supplies
Coordinating rooms with the Nassau Inn
Setting up the Emergency Operations Center
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Television for up-to-date
newscasts
Telephones
Computers
Wireless Connections
White marker board
Stationary supplies
Coordination of personnel to man the center
Assignment of tasks: transcriber, police radio, etc..
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Coordination of officers’ assignments
Coordination of all emergency personnel
Multi-jurisdictional communications: radio,
E-TEAM communication via the internet
Scheduling of officers’ reliefs
Prioritization of calls
Town assessment
News/weather briefings
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Discussion with department managers
What was done properly?
Where can we improve?
Police Action Report
Thank You!
An Overview of the
Princeton First Aid & Rescue Squad
Princeton Future
February 18, 2012
Started in EMS in
1978
EMT with PFARS
since 1986
Frank P. Setnicky
Promoted to Director
of Operations in 2006
3 children,
1 grandchild
A Brief Overview of PFARS
9-1-1 medical and
technical rescue
Non-profit 501c(3)
Volunteer-led
Independent
A History of Helping Others
1939
1956/1957
1963
1977
1980
1993
2003
2007
2008
Meeting the Needs of the Community
Medical
Technical Rescue
Special Operations
Community Education
Ready to Respond at a Moment’s Notice
A Much-Needed Community Resource
2008
2009
2010
2011
Total Calls
2707
2670
2725
2826
Township
1413
1334
1324
1345
Borough
1178
1207
1269
1267
University*
429
397
404
513
Other
116
129
132
146
* Calls on Princeton University property are included in the municipality totals
Multiple Sources Help Fund PFARS
Municipal Funding
Donations
2%
27%
71%
3rd Party Billing
Community Support Has Declined
Donors
Donations (x1,000)
Donations (x 1,000)
Donors
3000
$180
2500
$150
2000
$120
1500
$90
1000
$60
500
$30
0
1998
2002
2006
2010
$0
1998
2002
2006
2010
A New Building is Desperately Needed
A Team of Dedicated Members
80+ Volunteers
6 Career Staff
1 Team
Join the Team!
Volunteer
Opportunities
EMS
Rescue
Administrative
Join the Team!
Leadership
Development
Personal &
Professional Life
Lessons
Skills to Help Others
Social Atmosphere
For More Information
www.pfars.org
info@pfars.org
Rescue Report
Questions?
Jamie Chebra
Jim Boozan
Capital Health Systems
Emergency Preparedness
and
Mobile Intensive Care Unit Operations Manager
Advanced Life Support
(ALS)
Dann Dingle & Pam Hersh
Princeton HealthCare System
Historical Context of Hospital
Move and Experience with
Emergency Management
Break-Out Table Discussions
(Q&A) 15 minutes – then rotate
Table 1
Emergency Mgt
Table 2
Public Safety
Mark Freda
Bob Gregory
Dean Raymond
Lt. Currier
Lt. Papp
Paul Ominsky
Table 3
EMTs & Paramedics
Frank Setnicky
Jamie Chebra
Jim Boozan
Table 4
Princeton Healthcare
Pam Hersh
Dann Dingle