PDF - Burris Logistics

S e p t e m b e r 2 012
BURRIS GAZETTE
O U R DISC I P LI N E: “ M A K E I T H A PPE N ”
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O U R FOCUS: “ G E T IT RIG H T”
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OUR COM M IT M ENT: “I AM B U RRIS”
Burris IT Supports The Fresh Market Startup in New Castle
In August 2012, our New Castle location welcomed a new customer - The Fresh Market! Over the years,
the Burris Team has successfully launched several new start-up
warehouses. New Castle is no exception! This time, our Team
faced a unique challenge: adding a new dry dock warehouse
while transitioning the current freezer to suit the needs of TFM.
With a short timeline and a big goal, the Burris IT team went to
work to make the success of Burris New Castle a reality.
So, how did Burris IT accomplish this goal while still handling their regular responsibilities to our other locations? Good old-fashioned hard work, dedication, and teamwork.
In the weeks leading up to the start of shipping, the Burris IT Team created a support
center in New Castle with all the necessary resources and equipment to offer aroundthe-clock support. At any given time, there were at least 5, or as many as 14, IT people
on-site in New Castle. Jennifer Gallagher, who helped in the dry dock warehouse, said,
“It was a wonderful experience to see the Burris Team come together for another successful startup.” The dedicated IT Team set up equipment, trained Team Members, and
improved the operational systems to ensure Burris New Castle had all the necessary
tools to offer WOW service to TFM right from the start.
Each member of the Support Team took turns working a week or more in New Castle.
Ed Krupka, the President of Burris IT, commended their efforts by saying, “If there were lights on and an NC Team Member was
there, so was someone from our IT Team. I feel extremely blessed to have the team we have. I am very proud of them.”
In addition to Support, IT Team Members from the Software, Infrastructure, Development, and Business Analyst teams worked
each day of the week throughout July and August. Kent Garthwaite, a Burris IT Business Analyst, was one of the Team Members
in New Castle this summer. He explained the mission of the IT Team when he said, “The Team Members in the warehouses and
offices of all Burris locations are our customers. It is our job to give them the resources they need to be successful in supporting
the customer.”
With the help of Burris IT, the great team of both veteran and new Burris Team Members is ready to ‘Make it Happen’ for The
Fresh Market!
Written by Sarah B. Lauzen | Communications Strategist
From Team Members’ Perspective By Ron Hervi, New Castle’s, Human Resources Manager
W
e have been preparing for
months. Every detail was
planned in advance. Our buildings
were updated, racked and cleaned.
Our team members trained in Atlanta
and Elkton. Our drivers completed
training delivery routes for our sister
facilities in Atlanta, Elkton, and
Harrington. Product started arriving on
our docks. Every team member was
ready. Our CDL-A drivers were ready
to deliver. We even did a practice run
on August 11, 2012!
On March 26, 2012, New Castle
PRW had 16 team members. By
August 12, 2012, the New Castle
Distribution Center had over 110 Team
Members and “lots” of resource experts
in the facility to ensure we were ready
to service The Fresh Market.
With only a few delays, The Fresh
Market started receiving product
shipped directly from Burris New
Castle.
(read more on page 8)
Letter from
BURRIS’ CEO
It is hard to believe that we are already
rolling into the 2012 Holiday Season!
Our Burris Logistics Family is now at
1,800 Team Members and growing.
We have been truly blessed as a
company to have so many dedicated
and talented people throughout our 16
locations, and to have the opportunity to
do business with such great Customers.
training, which is designed to help us
all communicate and work together
more effectively to continue our journey
of making Burris a truly great place to
work while at the same time being highly
productive! Our goal is not to be the
biggest…we couldn’t care less about
that…our goal is to be the best at what
we do!
In August, I got a chance to spend
quite a bit of time in our New Castle
operation as they began the distribution
to The Fresh Market…what a great
week! I could not have been more
pleased with the Teamwork and the
Make It Happen attitude that was
displayed. Not only did I get to see
several departments pulling together to
get a new startup off the ground, but I
got to see a supervisory team that was
all promoted from within Burris!...Team
Members like Brian Kiliany “BK”, Corey
Smith, Mike Downes, Chris Robbins,
Herman Littleton. Jim Bertuola, you
assembled a great team – many who I
have failed to mention above, but were
critical to the
success of this
operation.
The Custom group has started their
“Burris Process Excellence” initiative
(led by Chris Turk), designed to create
consistent best practices throughout all
Custom facilities.
I am very
pleased with
the progress
that is
being made
throughout
the company.
A few
examples… We continue to make
great progress with HPWP (led by
Laura McCann). Well over 200 of our
leaders have attended this weeklong
2 | MAKE I T HA P P E N
Not only has the PRW+ group exceeded
an overall facility occupancy of over 90%,
but they have done it without having a
single lost-time accident in over a year!
Honor Foods continues to increase sales
and has made several strong additions
to their leadership team to position this
division to grow.
The Freight Management group just last
month brokered over 250 loads in one
week…a new record!
I also wanted to mention
how absolutely incredible
Orlando’s engine room
looked on my last visit to
that facility…great job
Scott Giacobbe and Team!
WHAT’S NEW IN 2012
O
ver the next several months,
you will see some significant
changes to our Human Resource
Information Systems. We have
partnered with Cornerstone On
Demand to provide our team
members with a way to manage
your career with Burris Logistics.
Cornerstone On Demand has a
recruiting component to allow
applicants to apply online,
a performance management
component to allow all team
members to have access to their
goals and performance appraisals
from any computer, a learning
management component to have
a catalog of courses that team
members may take to further
their career with Burris, and a
succession planning component to
help us track our team members
to grow our own leaders. This
is an exciting project and we
will be providing you with more
information as we begin the
implementation process.
Laura McCann, SPHR
Director of Team Member Relations
Donnan R. (Donnie) Burris | CEO
BURRIS LOGISTICS
Fan the Fire:
HPWP
Continues to Grow
August 19 through August 24,
2012 was a hectic week for 24
of our Burris team members. They
attended HPWP Leadership class
in Annapolis, MD. It was an
exciting week and everyone left
with a commitment to continue
to Fan the Fire. Our next HPWP
project is to have Sue Bingham
and Gloria St. Martin-Lowry
conduct a train-the-trainer for
High Performance Coaching
and Counseling. These classes
were held in Milford the week of
September 5th.
With HPWP, Laura McCann
and Chris Turk, Vice President of
Process Engineering, have begun
working together to link HPWP
The Risky
Business team is
demonstrating the
value of hiring
teams. (Chris was
not hired.....)
with the Burris Process Excellence
initiative to focus on continuous
improvement in how we do
business.
In January we are planning to
have a train-the-trainer class for
Hiring Team trainers. If anyone
is interested in being a trainer
to help institute hiring teams in
your facility, please notify Laura
McCann.
Front row seated: Tyrell Drumgo, Jennifer Maloney,
Dawn Carmichael, Karen Kappra, Glenda Pearson,
Steve Tuttle
Second Row: John Shepherd, Sr., Nelson Flores,
Joe Windfelder, Stanford Ricks, John Anthony, Mark
Ortlauf, Jeff Roberts, Lloyd Keys
Laura McCann, SPHR | Director of
Team Member Relations
Third Row: Zachary Sharrow, Ramon Delgado, Walt
Passwaters, Alan Pierce
lmccann@burrislogistics.com
Back Row: Ludec Sebak, Jarrod Johns, Chris Turk,
Patrick Farley, Christopher Lindgren
D: 302.839.5202 | | C:
302.354.4077
HPWP Jeopardy
Coaching
Not Pictured: William Wright
J Demonstrating
High Performance
Coaching
Patrick Farley
getting the job
done in an HPWP
environment
Who remembers
Tell - Tell - Show Show?
High-Performance Workplace
KEY PRINCIPLES
�
�
�
�
Mark Ortlauf (light
blue shirt), Steve
Tuttle (white shirt) &
Dawn Carmichael
trying to make John
Anthony (striped
shirt) go to work....
Positive Assumptions about People
Identification and Elimination of Negatives
Open, Two-Way, Adult-to-Adult Communication
Employee Involvement and Empowerment
�
Mutual Trust and Respect
�
Training
�
Competitive Wages and Benefits
�
High Expectations
FAN THE FIRE
G E T IT RIGHT | 3
BURRIS SPEC
BURRIS LOGISTICS’
LAKELAND WAREHOUSE
RECEIVES
SUNSHINE STATE SAFETY
RECOGNITION AWARD
07/06/2012 Burris Logistics’ Lakeland
warehouse recently received a Sunshine
State Safety Recognition Award from
USF SafetyFlorida. This is the facility’s first
award.
The 118,000-square-foot, temperaturecontrolled warehouse is part of a network
of 13 facilities located throughout the
East that service the food industry. The
family-owned and operated company
is based in Delaware and has been in
business for 87 years.
Safety and health is a top priority for
Burris’ Lakeland warehouse. For the last
three years, it has not incurred a single
recordable injury. Its commitment to
safety is shared not only by management
but by its employees as well. A safety
committee meets monthly and performs
regular safety inspections. Furthermore,
the committee ensures employees are
UDAIRY
CREAMERY
The UDairy
Creamery had a
booth in the Delaware Building where it
sold ice cream from noon-8 p.m. daily.
The UDairy Creamery and the College
of Agriculture and Natural Resources
extended a special thanks to Burris
Logistics in Harrington for making it
possible to have UDairy ice cream at the
State Fair by providing transportation and
storage at its facility.
4 | MAKE I T HA P P E N
properly trained, outfitted with personal
protective equipment (PPE), and can
provide feedback through a safety
suggestion form.
The hazards associated with operating
a large warehouse are numerous.
From exposure to cold temperatures
and being struck by a forklift to slips,
trips and falls and lock-out/tag-out,
Burris’ management takes great
care to ensure the safety of all its
employees. The company handles
this successfully through teamwork
and dedication to its employees.
USF SafetyFlorida’s David Ashman
started consulting with the Lakeland
facility in December. He says he
immediately noticed management’s
involvement in the entire safety
process and their concern for the safety
and well-being of their employees. “They
truly care about their employees and
maintaining a safe work environment,”
adds Ashman.
small businesses that demonstrate a
commitment to exemplary workplace
safety and health efforts. To earn the
award companies must receive an onsite consultation; correct any hazards,
if found; and involve employees in the
company’s safety and health efforts. To
learn more about USF SafetyFlorida and
the importance of workplace safety and
health, visit www.usfsafetyflorida.
SF SafetyFlorida’s David Ashman (right)
presents the USF SafetyFlorida Sunshine State
Safety Recognition Award to Burris Logistics’
Jim Nestle (left) and Doug Lillie (center). The
company received the award in June.
USF SafetyFlorida gives its Sunshine State
Safety Recognition Award to Florida
1st Annual Ice Cream Social
HONOR FOODS SOCIAL COMMITTEE
hosted their first annual Ice Cream Social.
Everyone
enjoyed the
social with
30 different
flavors of ice
cream and
plenty of toppings. Thank
you to all our team members for their hard
work and dedication every day!
BURRIS LOGISTICS
IAL EVENTS
DRIVING CHAMPIONSHIP
BURRIS - HARRINGTON
Thelma Legates celebrated
her 15-year anniversary on
July 15. Thelma has been
in several departments and
worn many different hats
over the past 15 years.
For the past four years she
has handled all collection
efforts for the BJs and TFM
accounts along with billing
for the Harrington facility.
Pictured: Thelma Legates (L)
and Rachael Keys (R)
We would like to
recognize 2 of
our drivers who
competed in the
Truck Driving
Championship on
May 12, 2012.
Mike Hennelly
finished 3rd on
his first time ever
competing. Arthur
(Artie) Bunting finished in 1st place and represented
Burris and the State of Delaware at the nationals
in Minneapolis, Minnesota in Mid-August. Both of
these men were in the 5-axle van class and did an
outstanding job.
Angela Tranchina
celebrated her 5-year
anniversary on Aug
20. Angela handles all
Accounts Receivables for
Burris Logistics - handles all
inbound cash applications
and interfaces all the
different billing done
throughout the company
into our accounting
software. Pictured:
Angela Tranchina (L) and
Rachael Keys (R)
On Saturday September 22nd Burris sponsored a team for the Delaware MS Bike to the Bay. Wayne Romanczuk (CFO), Ed
Krupka (CIO), Lauren Thomas (IT), and Kim Marks (friend of Laurens) did the 75-mile bike ride from Del Tech to Dewey Beach. Donnie
Burris (CEO), Drew Bowman (IT), and Rob McCarthy (IT) completed the 49-mile ride from Lake Forest High School to Dewey Beach.
Shawna Alexander (Finance) drove the support vehicle and took pictures. Collectively they raised over $1750 for the fight against MS.
Way to go team!
G E T IT RIGHT | 5
CUSTOM
Burris Custom Retail Distribution focuses on providing customized
services and solutions for food retailers. These services
include purchasing, warehousing, delivery, and more. The
teamwork-based approach to customer service involves several
departments and the dedication of approximately 1,500 Burris
team members serving customers in 29 states with accurate
and timely deliveries. Work teams from purchasing, receiving,
inventory control, shipping, maintenance, transportation, security,
customer service, information technology, human resources,
finance, and accounting all contribute to make it happen.
seen at:
http://www.burrislogistics.com/Solutions/Custom-RetailDistribution
John Haggerty | Vice President Business Development
C U S T O M
R E T A I L
Enjoy all the benefits
of self-distribution—
The Burris facilities serving these customers include Atlanta,
Elkton, Federalsburg, Harrington, New Castle, Orlando,
and Rocky Hill. These facilities can receive and ship over
1,700,000 cases, rack up over 600,000 tractor-trailer miles,
and make over 2,000 on time deliveries in a week.
with none of the headaches.
Some of America’s most well-known retailers outsource the
procurement, warehousing and transportation of their products
to Burris Logistics so that they can focus on what they do best:
Choosing the right products, building a competitive brand and
creating a great customer experience. Burris offers you:
• Higher margins
• More control
• Advanced technology
Success is ultimately determined by customer satisfaction.
Retailers today face a very demanding and competitive business
environment. Shoppers want more variety, better selection, more
fresh foods, and lower prices. Responding to the needs of our
customers and their customers’ sets us apart. Going the extra
mile, fulfilling the special request, getting the add-on loaded,
and that special delivery there on time sets us apart.
www.BurrisLogistics.com
800-805-8135
Trend-setting logistics.
Deep-rooted values.
1999
New Castle, DE
6 | MAKE I T HA P P E N
Scan here to watch a
short video about Burris.
2004
Elkton, MD
2007
Atlanta, GA
1988
Federalsburg, MD
• True partnership
• Exceptional service
• One invoice to pay
So do what you do best—and outsource the rest. Contact us to
find out why these leading retailers choose to partner with us.
Recently a video was made to help share the Burris Custom
Retail Distribution story with the retail industry. The video can be
2008
Rocky Hill, CT
D I S T R I B U T I O N
2001
Orlando, FL
1973
Harrington, DE
C U S T O M R E TA I L D I S T R I B U T I O N
Orlando Celebrates
Yesterday was Burris Orlando’s 11-year
anniversary! Tiffany from Burris Orlando
says, “We started shipping on 9-11-01,
just 20 weeks and 2 days
after breaking ground! We
celebrated today with a visit
from Donnie (CEO of Burris
Logistics), lunch, t-shirts, and
a few fun contests for employees.” Congratulations Burris Orlando!
GREAT LUNCH ENJOYED BY ALL
AT FEDERALSBURG IN HONOR
OF LESLIE’S 25 YEARS! Just to let
you know we have another 25-year
person at Burris Federalsburg. Leslie
Pyfer, transp director, will celebrate 25
years on July 25th. Another interesting
fact is that in the Federalsburg office,
there are 4 of us that have been
with Burris over 25 years; Leslie will
make 5 and she is the baby! We
have Ed Givens, Lynn Morean, Sheila
Richardson, Kathy Jones and now
Leslie!
Wayne Mucha, Rocky Hill, Driver of the Year
I (Tiffany Gates) just wanted to take a few
minutes to brag about Derrick. While he
was visiting Orlando, we were sending
a group of our team members to Daily
Bread to serve lunch to the homeless. This
is a program that we offer our team on a
monthly basis, but were short on members
that particular day. Derrick volunteered to
go and did an amazing job! Thanks for
your help!
ROCKY HILL, Conn. (WTNH)
-- More than two dozen trucks will bring
tons of donated food to a warehouse today,
and eventually help feed the hungry. It’s
called the Convoy of Caring. The trucks will
be filled with $21 million worth of donated food. Charlie Agganis, Rob Hayes,
and our driver Wayne Albert attended. The YouTube video has our truck right
in the background during the newscast. Check it out!
Tuesday, 25 Sep 2012
http://www.wtnh.com/dpp/news/connecticut/convoy-ofcaring-brings-donated-food
G E T IT RIGHT | 7
NEW CASTLE
“Makes It Happen!”
HARRINGTON
EMPLOYEE OF THE MONTH
“Seeing our facility evolve from a
small customer base to a large,
fast paced distribution center has
been an exciting and challenging
opportunity for all of us,” according
to Jennifer Willey, Customer Service
Representative, a long-term Burris
team
member.
Anna May Ottinger, Human
Resources Assistant, who started with
Burris in April 2012, works hard
to ensure that our Team Members
receive caring, supportive and
confidential service. Anna May said,
”This was my second distribution
center startup and the energy at Burris
has been phenomenal.”
According to Fernando Tatem, CDL-A
driver,
“This is
also my second start-up operation.
Like any startup, bumps and bruises
occur, but as we gel, the operation
becomes tighter and more efficient.
I’m glad to be a part of our success
here.”
Kelly Blackburn, Office Manager,
has seen our facility go through a metamorphosis over the past
few months. Kelly says, “We all came together to become one
big team, which made our grand opening a huge success.”
Jim Bertuola (not pictured), our General Manager, has been
instrumental in ensuring that our team members have the
opportunity to work in a productive,
family and team-oriented environment.
He knows that our customer, The Fresh
Market, will receive top quality service
from us.
Barry Worthy, Selector, said it all…
“We do it as a team!”
JAN - Charles Browne (L) | Steve Palmer (EOTM)
FEB - Mike Graham(L) (EOTM) | Bill Adkins
MARCH - Bill Adkins (L) | Joe Gott (EOTM)
APRIL - Bill Adkins (L) | David Legates, Sr. (EOTM)
MAY - Ed Melvin (L) | Kenny Turner (EOTM)
JUNE - Charles Browne(L) | John Smith (EOTM)
JULY - Doug Phillips (L) (EOTM)| Doug Kemp
AUG - David Legates, Sr. (L) (EOTM) | Bill Adkins
8 | MAKE I T HA P P E N
C U S T O M R E TA I L D I S T R I B U T I O N
ON MAY 6, 2012
FAREWELL TO LARRY & RICHARD
We had a BBQ at the Harrington facility to say
good-bye and good luck to two members that have
been a permanent structure at this facility for many
years, Larry Passwaters with 36 years of service and
Richard Clark with 38 years of service. After all
these years it was truly a difficult good-bye for all of
us here in Harrington. Larry and Richard will always
be remembered by everyone that had the pleasure of
working with or for them. We have all been touched
by both of these incredible men. We wish both of
you the best of luck and you will truly be missed!
CELEBRATING
YEARS OF SERVICE
(1st row left) Kenny Turner\Celebrates 25 years
(1st row middle) Terry Holt\Celebrates 20 years
(1st row right) Bob Austin\Celebrates 10 years
(2nd row left) Robert Mann\Celebrates 10 years
(2nd row middle) Barry Kellam\Celebrates 5 years
(2nd row right) Nathan Butcher\Celebrates 5
years
G E T IT RIGHT | 9
PRW PLUS
LAKELANDC
Tim Simmons
elebrates
B irthdays
Greg Carroll
Cindy Hazzard
Tonia Sikes
Scott Shirah
Jim Nestle
Brad Edwards
Timothy Preston
Alicia Bowers
Chester Miller
David Felder
Michael Davidson
Randall Browning
Paul Thomas
William Griffith
10 | M A KE I T HA PPE N
PRW PLUS
Lyndhurst Shatters Record
On January 24th, 2012, the Lyndhurst facility shattered its own lost time injury record of eight hundred
and one days!
On January 24th, 2012, the Lyndhurst facility shattered its
own lost time injury record of eight hundred and one days!
This was a tremendous feat, and would not have been
possible without the diligence and dedication of each
team member. As with all operational and maintenance
tasks, safety must include individual and team efforts in
order to be successful. We must be accountable for our
actions and their results, and we must expect the same
from our team mates. Moving the dial forward one day
at a time is much more than keeping the numerical streak
alive . . . it is about keeping our people injury-free and
alive. When we come in that front gate each and every
work day, we expect to go back out that gate at the end
of our shift in the same condition in which we arrived.
Every team member at Lyndhurst does his or her part to
ensure that this happens.
Is it ready yet?
To commemorate this milestone feat, the management team held a barbeque cookout
for each shift, and each team member was given a fleece Burris jacket. A large banner
acknowledging the feat was hung in the warehouse, and a smaller version was placed
in the visitor waiting area (see banner above). Every Lyndhurst team member should
be proud of this accomplishment and what it symbolizes, and as a TEAM we need to
keep moving that dial forward one work day at a time. “Congratulations to All”
Thank YOU For Making It Happen!
Bill Weeks, Burris Logistics, Safety & Compliance Manager
Patriot Wall
We would like
“I AM Burris”
to thank Hope
Cousins, (CSR), Rosalind Harris, (Inventory Control)
WAYNESBORO MINOR LEAGUE ALL STARS.
The team is made up of 9-10 years olds. Alex
Whitesell (warehouse supervisor) is the head
coach. Tyler and Hunter Whitesell (sons of
Alex and Melissa (Inventory manager) are on
this team. Burris Logistics sponsor this team.
and Judy Brown (Office Manager) for their time and effort put forth to create the Patriot Wall. We would like
to extend a big “thank you“ to the service men and women who give so much to
serve our country and protect our country. Also we thank their families for the
sacrifices they make for us.
THE FLAG IN THE SHADOW BOX WAS FLOWN OVER THE CAPITOL BUILDING IN HONOR OF BURRIS LOGISTICS
“PATRIOT WALL”
G E T IT RIGHT | 11
PRW PLUS
Jacksonville “STUFFS THE BUS!”
HTTP://WWW.FIRSTCOASTNEWS.COM/LIFE/
COMMUNITY/STUFFTHEBUS/DEFAULT.ASPX
We raised over $350.00 in school
supplies including 6 backpacks. George
Thompkins (L) and Adam Riggs (R) both
were kind enough to allow us to take
pictures...while we had many others that
were camera shy.
JACKSONVILLE RECOGNIZES TEAM MEMBERS WITH 10+YEARS OF SERVICE:
Steve Sadler 14yrs, Marvin White 14yrs, Mack Aurand 13yrs, Larry Kimmel 13yrs
Billy Finn 12yrs, and Elizabeth Hagood 11yrs.
High-Performance Workplace
KEY PRINCIPLES
�
Positive Assumptions about People
�
Identification and Elimination of Negatives
�
Open, Two-Way, Adult-to-Adult Communication
�
Employee Involvement and Empowerment
�
Mutual Trust and Respect
�
Training
�
Competitive Wages and Benefits
�
High Expectations
FAN THE FIRE
12 | MAKE I T HA P P E N
PERFECT ATTENDANCE
Haines City
GREG ROSS CONGRATULATES
BILL ENGLISH, CARLOS SEALEY,
JIMBO GRAHAM, RED FARMER, AND
TORRAIN BENTON.
BURRIS LOGISTICS
BURRIS &
YOU…PARTNERS IN
HEALTH CARE
AND HEALTH
COSTS
Burris Benefit Plans are an important part of your compensation
as a Burris Team Member. We
understand how important these
Plans are to you and your family.
We at Burris strive to offer you
very competitive Plans at a reasonable cost in spite of continually rising benefit costs. We are
proud of our Plans. We review
our Benefit Plans continuously to
add valuable new features and
assure that the costs are reasonable.
As part of our review we measure
ourselves against companies nationwide to see how we compare.
Our deductibles, copayments, out
of pocket maximums and team
member contributions meet or are
lower than the averages in the
Kaiser Employer Health Benefits
Survey that we use to compare
our Plans to other companies.
We are proud to announce that
2013 Team Member contributions
will increase approximately 2.5%
as compared with the nationwide
average increase of 9% (Mercer
2012 Survey). Burris continues
to offer the best coverage at
the lowest possible cost to Team
Members. We offer two BCBS
PPO plans. You should compare
these and determine which is best
for you and your family.
Burris takes our Team Member’s
health seriously; therefore we
always seek ways to improve our
Wellness Program. The Wellness
Program is designed to help you
achieve and maintain excellent
health. We are trying to make this
process as user friendly as possible. In 2013 we will be implementing a new and improved
Wellness Program! Are you
ready?? This one will not require
an online Health Assessment! We
will continue to provide on-site
biometric testing and Wellness rewards. There will be more details
to come.
Open Enrollment for 2013 is
right around the corner. During
October you will have the opportunity to attend presentations
and review and enroll in all of
the benefit Plans Burris offers. It is
also during this time that you will
have the opportunity to enroll in
a medical plan if you have previously waived coverage, change
your coverage selection (if desired) and enroll eligible dependents not previously enrolled.
any changes you’d like. The time
you spend reviewing and filling
out the information is time well
spent. Once completed, you’re
all set for the year! You’ve taken
care of a lot of important items:
Health Care, Dental, Vision & Life
and Disability Insurances. You
also have a great support system
in your local and Corporate Human Resource Professionals, who
are knowledgeable and stand
ready to help you. When you
turn in your forms, you can have
peace of mind knowing you’ve
made the best choices for you
and your family for 2013. We
are all very fortunate to work for
Burris and be a part of this great
organization.
We all look forward to a prosperous and healthful 2013! Burris has us “covered” with a great
benefit package. Please take
advantage of the excellent Plans
being offered. Watch for your
Open Enrollment dates that will
be taking place in your facility.
Barbara L. Smith
Burris Logistics, Human Resource
Assistant
The open enrollment period
allows you the opportunity to
choose your benefits and make
G E T IT RIGHT | 13
Peer to Peer
Recognition Program
for excellence in
customer service
and Teamwork/
Collaboration.
WHAT’S UP AT HONOR?
Honor Foods has put in place a peer
to peer recognition program. Peers
nominate other peers for achievement of
exceptional performance in any of the 7
core accountabilities. The SLT team reviews
the nominations and nominators present
their nominee with an award at the monthly
business update meeting. A business update
meeting took place on Wednesday, July 18,
2012. The following team members were
nominated and received awards.
Walt Tullis(R)
nominated Dave
Pomroy(L), for
excellent customer
service.
also nominated Rory
Killeen(L) for Teamwork/
Collaboration and Spirit
Award.
Steve Hart(R) nominated
Mike Fishkron(L) for his
productivity.
John Shepherd and Tony
Lapergola(L) nominated
Rafael Green(R) for
Teamwork/Collaboration
and productivity.
THE WAREHOUSE RECOGNIZED RAFAEL
GREEN AND MIKE FISHKRON FOR THEIR
OUTSTANDING CONTRIBUTIONS.
Paul Diaz nominated Greg Cyganiewicz for
excellent teamwork/collaboration and productivity.
Greg regularly puts in hours above and beyond
to achieve objectives and do what is best for the
interest of Honor Foods. Greg in fact has come in
many times after hours and when we are closed
to load and unload trucks by himself. Greg is
committed to excellence and his unselfish actions
greatly benefit Honor Foods.
Dawn Carmichael(R)
nominated Ronnie
Bortnick(L) for the
Spirit Award.
From right to left:
Steve Hart; Rafael
Green; Mike
Fishkron; Tony
Lapergola and
Walt Tullis
From right to left: John McVay, Ann
Polites, and Rick D’Egidio. Cooking on a
HOT Friday afternoon.
1st Annual
Company
Picnic
The Honor Foods social committee,
held its first company picnic on August
3, 2012. There was plenty of food
and fun. All team members enjoyed
a hot fun Friday. We had team
member’s throughout the company
pulling together to help this event
become successful.
All food left over was donated to the
homeless shelter and the women’s
shelter.
OUR OUTSTANDING TEAM MEMBERS
RECOGNIZED FOR GOING ABOVE AND
BEYOND ON A DAILY BASIS
From left to right : Rafael Green; Ronnie Bortnick; Rory
Killeen; Dave Pomroy; Mark Mumbauer; Mike Fishkron;
Jay Roman
Joe Adams(R) nominated Mark Mumbauer(L)
for excellence
in teamwork/
collaboration.
Frank Willis(R)
nominated
Jay Roman(L)
14 | M A KE I T HA PPE N
Frank Wills (R)
From right to left: Dawn Carmichael,
Crystal Boyland and Karen Kappra
taking time out of cooking to set up.
REDISTRIBUTION
Team
Members
recognized
for their
outstanding
customer
service and
teamwork to
the company
on Friday,
August 17,
2012 at the
business
update
meeting.
Chris Neris, receiving his award
from his nominator Steve Hart.
Chris Neris was nominated by Steve Hart,
for his teamwork and collaboration. Steve
stated that this team member continues to
help out in the warehouse wherever help
is needed, without being asked to do it.
He always completes his scheduled duties
and then helps out in other areas during
the course of his shift. He always keeps up
with his job duties but always does more
than asked. Thank you Chris for your hard
work!
Sue Murphy receiving her award
from her nominator Joe Adams
Joe Adams nominated Sue Murphy for
her teamwork and collaboration. Sue
is always willing to do anything to help
out the sales team. Just one of the recent
events: Sue volunteered on several occasions to come in early to help out when
others are on vacation or are out due to
illness. She comes in at 6:30am to help
out and answer the phones and take
orders. Sue you are truly an asset to the
team!
David Price receiving his award from
Greg Nottis, who stepped in for Jesse
Roman who was not able
to attend the meeting.
David Price was nominated by Jesse Roman
for his teamwork and collaboration. Jesse
states that David is a very hard and dedicated worker. He always goes above and
beyond what is expected of him. He is truly
a team player; he’s always is willing to give
fellow team members a helping hand. Jesse
has worked with David for 20 plus years
and he’s always been this way. It’s truly a
pleasure to have David as a Co-worker.
Sue Murphy and Dawn Carmichael
Dawn Carmichael nominated Sue
Murphy for her excellent customer
service and also for her teamwork and
collaboration. Sue gives our customers outstanding customer service every
day. She also helps out with sales
calls when the sales team is in their
sales meeting. Dawn nominated Sue
because she manages to do her job
well every day, and still greets everyone with a big smile. Thank you Sue
for being a pleasant face and voice for
Honor Foods.
G E T IT RIGHT | 15
BURRIS SAFETY
BURRIS’ SAFETY INITIATIVE
Cruise Your Way to Safety coming to a Burris
Logistics facility near you!
Beginning on November 1, 2012 there will be a fresh focus
on safety. Burris Logistics is rolling out this year’s enticing safety
contest labeled Cruise Your Way to Safety. This new safety
challenge includes opportunities at all facilities to win an
exciting cruise package by achieving your location’s safety
goal.
THE CRUISE SHIP
LEAVES IN
ACCIDENT-FREE
DAYS
WILL YOU BE
ABOARD?
For more details, participate in your location’s Cruise Your
Way to Safety kick-off meeting facilitated by Frank Ahern. Bon
Voyage!!
CRUISE YOUR WAY TO SAFETY COUNTDOWN
September 26, 2012:
ATLANTA’S CRUISE YOUR WAY TO SAFETY KICK-OFF MEETING
As of June 30th
3,416 days without a lost
time accident!
LAKELAND TEAM models Burris Accident Defender (B.A.D.) shirts.
16 | M A KE I T HA PPE N
Frank Ahern |
Corporate Director
of Safety, Health & Environment
BURRIS SOCIAL MEDIA
Burris launches
Social Media Initiative!
So why did we join Social Media?
Simply put - we want to be
where our people are.
A majority of our current and potential
Team Members, partners and customers
are active on at least one of the Social
Media sites. Our presence on these sites
allow Burris to reach more people with
our mission, culture and story.
What Can You Do to Help?
1. Find and like/follow as many of our
pages as you can.
2. Make sure your place of employment
on your information profile (for
Facebook and LinkedIn) points the
official Burris Logistics Page (with the
Snowflake icon).
3. Encourage other team members to
follow the pages.
4. Like and comment on our posts and
pictures.
5. Send any ideas or thoughts to Sarah
Lauzen - slauzen@burrislogistics.com
Meet the Social Media Coordinator and
Editor - Sarah Lauzen
Though, I am originally from Milford,
Delaware, I currently live in California
with my husband. Ted is a USMC
helicopter pilot and we are currently
stationed at Camp Pendleton awaiting
his first deployment quickly approaching
this fall. I have been very fortunate to
be able to work mostly from my home in
Carlsbad, California. When I am not in
my home office, I am traveling back East
to the Burris Corporate Office or visiting
one of our 14 locations somewhere
between Connecticut to Florida!
I have been to all Burris Locations within
the last 2 years (most more than once)
giving me the opportunity to meet many
of our team members.
Facilitating internal communications and
coordinating our Social Media efforts are
only part of my tasks here at Burris. Many
of you know me
as “Friday Google
Tip Girl” and I
will still continue
to support all of
Follow
our Google Apps
users into the
future.
Sarah Lauzen, Communications Strategist
habit I am constantly trying to
monitor.
Have something you would like
to share? Send it to me - Sarah
Lauzen at slauzen@burrislogistics.com.
the Red Snowflake
Facebook
I am open and
easy going. If
you ever have
any questions,
ideas, thoughts or
concerns please
do not hesitate to
call, email or chat
me - even if we
have never met or
chatted before!
facebook.com/BurrisLogistics
Disclaimer: I
use too many
exclamation
points (!) and
smiley faces :)
in most of my
communications. A
linkedin.com/company/
burris-logistics
Twitter
twitter.com/BurrisLogistics
youtube.com/BurrisLogistics
BURRIS
G E T IT RIGHT | 17
T R A N S P O RTAT I O N
Burris - Elkton
July 29th - Photoshoot
Burris IT Explores
Modern Desktop
Solution
Team Members will be able to
access their familiar desktop
experience from any computer,
notebook, thin client, smart phone,
or smart device without headaches.
Team Members will have the same
consistent experience: the same
data stored the same way, identical
applications and configurations,
and their familiar personalizations,
The advances of today’s modern technologies can
regardless of where they are
lead to amazing new tools for our ever-changing and Team Member, Lloyd Keys (not pictured) located, offering more freedom to
growing work environment. With all of the new developments, it
be productive in any environment.
is imperative that companies are able to modernize and adapt
This new solution, recently branded Freedom, is currently being
their systems in order to provide their employees with the best
tested by team members in a variety of departments. So far, the
possible tools for success. Luckily, our Burris IT Infrastructure
feedback has been positive and encouraging. In the upcoming
team has discovered a new solution in desktop automation.
months, Burris IT will continue to test different groups of Burris
VDI, Virtual Desktop Infrastructure, is a new technology that ties
users at various locations to determine if VDI is a good fit for our
desktop environments to user identity and not a device, allowing
Team Members.
end-users the freedom to access their familiar data, applications
and experience from any qualified device.
While much testing still remains, it is the goal of the IT
infrastructure team to make Freedom virtual desktop available to
Burris Team Members are more mobile than ever before.
Whether we are sitting at our desks, at a different Burris Location, all Burris team members in the future!
out in the warehouse, at home, or traveling in between, Burris
Sarah B. Lauzen | Communications Strategist
18 | M A KE I T HA PPE N
BURRIS ANNOUNCEMENTS
RETIREMENT
Ron Collins
Tobias Schrock
33 YEARS OF DEDICATED SERVICE
Congratulations and farewells were in order for
Tobias Schrock. Mr. Schrock retired from Burris
Logistics in Harrington, DE after 33 years of
service. He started here in August of 1979. He
was a driver for our Mars stores in Baltimore, MD,
Acme, and Pace all over the East Coast. He has
seen business come and go and adapted well
to the change. Mr. Schrock was always a team
player and would go that extra mile to “Make It
Happen”. He will be greatly missed. Good Luck
on your retirement Toby.
CONGRATULATIONS and well
wishes to Ron Collins who, on
January 13, 2012, spent his last
day with us as an employee of
Burris Logistics. Ron is retiring after
spending 36 years with us. Almost
all of that time was spent in the
Harrington facility with the exception
of a short stint in Milford.
JAMES FOX’S PROMOTION
BURRIS - MILFORD
Ron started in August of 1975. His
starting wage was just over $3.00
per hour, very respectable at the
time. We were working a “swing”
shift, Sunday through Thursday
and we averaged 12 hours per
day. Tough duty, but Ron and his
colleagues were up to the challenge.
And they had to be, we had just
started operating a new distribution
center and our customers demanded
(and deserved) our best efforts. It
was apparent even then that we
were building something special. Ron
started work on the picking crew and
stayed there for a few years. He then
switched to the receiving crew and
found a home spending the bulk of
his career on the receiving dock.
James will continue to report to the Corporate Controller, Jason James.
James’ primary responsibilities will include collecting information from
and assisting the Corporate Controller with reporting financial results
internally and externally.
Ron and his wife Ann are building
a new home and will be moving in
sometime this Summer. Ron plans on
enjoying his retirement by “riding
my motorcycle and fishing when it’s
warm enough” and “doing some
volunteer work through my motorcycle
club. Anything else is just gravy.”
Well done Ron and thank you for
your devotion over the years. We
wish you, Ann, and your entire family
nothing but the best.
James Fox has been promoted to Financial Reporting Manager (from
Senior Accountant). James has earned this promotion through hard work
and dedication to Burris.
James came to work for Burris December 27, 2006; he was previously
employed by MBNA.
45 Years of Dedicated Service
HORACE DUDLEY
Horace Dudley, Harrington Receiver, is
retiring on August
3, 2012. Horace
has been with
Burris Logistics
since October 17,
1967. WOW!!!!
Talk about “ I am
Burris.” Horace
has been with the
company for so
long he is like our own Historian. He
has seen Burris prosper from Milford to
Harrington and Federalsburg....and on
and on and on. It has been a great
pleasure to have such a dedicated and
valuable team member as Horace.
Horace is a very quiet and shy man
when you first meet him,
but when you get to
know him you are never
surprised by anything
that Horace comes
up with :) He’s got a
great sense of humor
and compassion for his
fellow team members.
Horace is definitely one
of a kind. We sure will miss you Horace
and we wish you and your family the
best of luck in whatever “retirement”
holds for you.
G E T IT RIGHT | 19
BURRIS ANNOUNCEMENTS
BIRTHS
WEDDING
Dave Pomroy welcomed his new
grandson, Chase Ryan Pomroy
on Friday, June 22, 2012
weighing 8 lbs 11 oz , and 21
inches long. Congratulations to
Dave and his daughter!!
Burris Logistics would like to
say congratulations to Damien
Rios (Burris IT Support) and his
new bride Kristen who were
married in a beautiful beach
ceremony earlier this month!
Two other Burris Team Members
also played important roles in
the big day - Burris Support
Center Manager Derrick Giuttari
officiated the ceremony and
fellow IT Support member Doug
Stanley was the Best Man.
Philadelphia, PA
Christopher Johnson (Harrington)
and his wife Ebonee are proud
parents of a new baby boy!
Giovanni Ebontopher Johnson
was born Friday, March 2, 2012,
weighing 3 lbs 14.7 ozs. All
are doing well and we send our
congratulations to the Johnson
family.
Harrington, DE
Michael (warehouseman) &
Michelle Davidson are proud
parents of a son Calvin MichaelLee Davidson born 8/29/12
7-lbs 10-oz 20 3/4 inches long.
Lakeland, FL
Erin and Joseph Still proudly
announce the birth of their
daughter:
“Kendall Riley Still”
Born on May 23, 2012 at
4:45PM
7 pounds, 6 ounces,
20 inches long
Erin Calvert Still
Milford, DE
Michael and Stacey Iller proudly
announce the birth of their son:
“Ethan Thomas Iller”
Born on September 10, 2012
7 pounds, 14 ounces,
19 3/4 inches long
Michael Iller | Assistant
Controller
Elkton, MD
CELEBRATION
Shawna Alexander celebrates
her 5-year service anniversary.
Shawna is pictured with Jason
James.
Milford, DE
Milford, DE
CONDOLENCES
Donna Chaney
The Milford Finance Department
lost one of their long-time team
members when Donna Chaney
passed away on August 2,
2012. Donna had been with
the company for over 38 years.
She was only 19 when she
started what would turn out to be
her lifetime career.
She worked most of those years
in the accounts payable area.
As her co-workers remember
Donna, the same comments
keep coming up. She had a
wealth of knowledge and the
most amazing memory. She was
also known for her quiet sense of
humor. She grew with Burris from
the era of handwritten ledgers
and carbon paper through where
we are today.
Donna was a lifelong resident
of the Milford area. She is
survived by her husband and two
sons. She is missed by those that
worked alongside her.
CELEBRATION
Joe Gott (L) celebrates his 35th
service anniversary. Joe is
pictured with his supervisor Paul
Ranalli.
Harrington, DE
DID YOU KNOW ?
Many years ago Burris had a
challenge for someone to come up
with the name for the new Burris
newsletter. Some employees
submitted names and they chose
my suggestion: the Burris Gazette.
I came up with the name Gazette
because when I was 11 I delivered an
afternoon paper called the Phoenix
Gazette when I lived in Phoenix.
Mike Martin | Programmer/Special
Projects Analyst | Burris Logistics
(Top-Right) Pictured on the cover is Burris
New Castle Shipping Supervisor Corey
Smith and Burris Business Analyst Gary
Walstead.
(Middle-Left) Pictured on the cover is Burris
New Castle Shipping Supervisor Albert
Kiliany, Burris Logistics CEO - Donnie Burris
and Burris Industrial Engineer Ameya Dixit.