Winter 2013 Newsletter
Transcription
Winter 2013 Newsletter
Winter 2013 THE HEADLINER A semi-annual publication by the Seaboard Transport Group of Companies. SAFE. RELIABLE. PROFESSIONAL. In this issue: A message from the president... Corporate Email Distribution List ...............2 There have been a lot of exciting things happening within the company since our last newsletter. First among them is the acquisition of R & G Transport based out of Regina, Saskatchewan. R & G is a niche petroleum carrier that has been operating for over 50 years by the Schulz family. Brothers Randy and Roland along with their mother Marge have joined us in various capacities. We are very excited about the growth that R & G can bring the Seaboard Group not only in the province of Saskatchewan but in the northern states of North Dakota and Montana. We have also expanded into the dry bulk business in New Brunswick with the purchase of MPM Trucking consisting of dry bulk truck and trailers along with experienced drivers. The third area of growth is the start up of a coal contract with a new customer in Sydney, Cape Breton. Seaboard was heavily involved in the coal hauling business in the 1990’s and we are excited to be back transporting coal along the highways of Industrial Cape Breton. Joseph Shannon received as a Member of the Order of Canada .................2 Salvation Army Angel Tree Program ..........2 Employee Achievements .............................3 New and Improved Corporate Website ......3 Corporate GoodLife Membership ................3 Business Update: Mantei’s Transport ........4 Fuel Department Announcements ..............4 Business Update: Wiebe Transport ............4 Business Update: Energy and Refined Products Group ...............................5 Business Update: Fly Ash............................5 Sales & Business Development Update ......5 Driver Reach Out Initiative ..........................6 The Seaboard Group Multiple Unit Contractor (M.U.C.) Program Launch..........6 Optional Health Benefits Program – Owner Operators and Owner Operator Drivers .......................6 The Personal Insurance; Partnership with the Seaboard Transport Group ...........................................6 Seaboard Transport Group Scholarship Program.....................................7 Around the Organization .........................8, 9 Train the Trainer.........................................10 Workplace Wellness ...................................11 Employment Equity Update – Question and Answer Session: ..............11 20 Questions .........................................12, 13 2013 Employee Satisfaction Survey ..........14 5 and 10 Year Service Award Recipients. ..15 Driver Scorecard Update ............................15 Coffee Corner & Trivia ...............................16 The trucking industry continues to see a number of changes. We are seeing further consolidation in the industry whereby very large trucking companies are acquiring smaller companies. Seaboard continues to search for more opportunities to acquire trucking and logistics companies that add value to our group. The landscape of the petroleum industry also continues to change as refineries close and more independent marketers grow in the industry. Seaboard will focus on maintaining and improving our market share across Canada in this segment of our business. Harmac has been preparing for its upcoming re-verification as a Responsible Care Partner. Harmac had a very successful 2011 re-verification. Since then, the Harmac Team has been working diligently on further implementation of the “plan, do, check, act” responsible care continuous improvement discipline into our work streams. We look forward to another positive re-verification outcome. I want to congratulate all those who have achieved service and safety awards this year. Our awards program focuses on 5 and 10 years’ of service and safe driving. We have several holiday parties planned across the country for our various branded companies where the majority of these awards will be given out. Please take the time to read our newsletter to get informed on what is happening across our company. Thank you and have a great holiday season. Mark Shannon President and COO www.SeaboardTransportGroup.com 1 THE HEADLINER Contributors Mark Shannon President`s Message Jas Bains Mantei’s Update Human Resources Corporate Email Distribution List, Joseph Shannon Order of Canada, Angel Tree Program, Employee Achievements, New Corporate Website GoodLife, M.U.C. Program Launch, Optional Health Benefits Program, The Personal Insurance, Scholarship Program, Around the Organization, Workplace Wellness, Employment Equity Update, 2013 Employee Satisfaction Survey, 5 and 10 year service awards, Facebook. Stephanie Lynk Fuel Department Announcements Ron Wiebe Business Update: Wiebe Transport Bob MacQuarrie Business Update: Energy and Refined Products Group Harry Kelley Fly Ash Jim Dibbin Sales & Business Development Update David MacDonald Driver Reach-Out Initiative Harv Roberts Train The Trainer Craig Whittaker Driver Scorecard Update Cheryl Richard Brain Power, Name That Plate Corporate Email Distribution List: Attention Drivers and Fleet Maintenance Staff In response to the April 2013 Employee Satisfaction Survey a gap was identified in corporate communication. Many of our announcements were not reaching our drivers and fleet maintenance staff across Canada. The barrier that we faced here is that our drivers and mechanics do not have a corporate email account. However, it is very important to us that everyone receive all relevant corporate updates and announcements. Therefore, at this time we would like to welcome all drivers and fleet maintenance staff who do not have a company email address to send us your personal email address to be added to the corporate announcement distribution list. Please be advised that participation is purely voluntary. We will be creating a distribution list to ensure all relevant corporate communications reach our driving staff and fleet maintenance staff. If you are interested in being included on this distribution list please email HR@seaboard.acl.ca with the following information. 1. 2. 3. Your name Your email address The division / branch that you work for Kyla Chamberlaine HR Generalist 2 Joseph Shannon received as a Member of the Order of Canada Friday, November 22, 2013 (Halifax, NS) – The Atlantic Corporation and its subsidiary companies are pleased to announce that Joseph Shannon has been received as a Member of the Order of Canada today at Rideau Hall, Ottawa. Mr. Shannon, President of Atlantic Corporation, has been in business since 1964 and has contributed to the community and country he loves. It is his sincere honour to be recognized with this esteemed award and we are happy to share such a significant moment with him. The Member of the Order of Canada recognizes a lifetime of distinguished service in, or to a particular community, group or field of activity and today the Governor General, the Right Honourable David Johnston, bestowed the honour on 38 people across Canada. Joseph Shannon was the only Nova Scotian recognized in today’s ceremony. The Order of Canada was created in 1967, during Canada’s centennial year, to recognize outstanding achievement, dedication to the community and service to the nation. Salvation Army Angel Tree Program The employees at Seaboard Transport in Dartmouth, NS are eagerly choosing Angel Tree Tags from their Christmas tree to support the Salvation Army’s Angel Tree Campaign. Each tag has a gender and age of a child and employees can choose a tag to purchase a gift for that child. At the end of November, the Salvation Army picks up the presents to be distributed to the children participating in the campaign. This has been an ongoing tradition at our Dartmouth office and we are very proud to support the cause. Winter 2013 Employee Achievements Corporate GoodLife Membership This is a new section to The Headliner where we will be celebrating achievements of our employees. We would like to congratulate the following employees on their achievements: Tara Keeping, Payroll Administrator, Dartmouth Received the Payroll Compliance Certification (PCP). The PCP Certification provides Canadian payroll professionals with the knowledge and skills required for today’s compliance-driven payroll environment. Kurt Follett, Newfoundland Mechanic Received his Forklift, confined space and overhead-fall protection certifications. Chris Hillman, Dartmouth Shop Has moved from Wash Bay Technician into an Apprentice Mechanic position. Jason Fleming, Manager, Human Resources Received his Certified Human Resources Practitioner (CHRP) Designation. The CHRP designation is a nationally recognized level of achievement within the field of human resources. Stephanie Taylor, Accounts Payable Maintenance Clerk Has graduated from Saint Mary’s University in October 2013 with her Bachelor of Commerce Degree, Majoring in Accounting. In April 2012 we launched a partnership with GoodLife Fitness Clubs across Canada to offer all employees and Owner Operators a discounted membership rate. Physical activity is an important part of our employee’s overall health and we are pleased to assist in making it more affordable to all members of our organization. This initiative is part of our corporate mandate to assist our employees in improving their overall health and wellness. The discounted membership rate is $35.42 / month plus applicable provincial taxes and is deducted directly through Payroll. Employees and Contractors who wish to sign-up can contact: Kyla Chamberlaine – Atlantic/Central Canada HR@seaboard.acl.ca 902-468-4447, Ext. 1268 Kim Trotchie – Western Canada ktrotchie@seaboard.acl.ca 403-531-1600 EXT: 168 New and Improved Corporate Website We are excited to announce the launch of our redesigned corporate website for the Seaboard Transport Group of Companies. With help from various employees from across Canada and input from leaders of our operating divisions, we have refined the design, structure and content of the site. Our new website is aesthetically pleasing, interactive, and easier to use which will allow visitors to find what they need quickly. In addition, our key messages and values are evident and clear. We hope that you will visit the new website at our new address: seaboardtransportgroup.com 3 THE HEADLINER Mantei’s Update Mantei’s Transport had one of the busiest summers in company history. With many new faces working within the Mantei’s Team, coupled with a strong group of core long-term employees we are preparing for the winter season and a busy 2014. There are many significant business changes awaiting the operation in 2014. Federated Co-op will be transitioning the Regina to Calgary lane into Carseland, AB decreasing the forecasting requirements for this piece of business. Federated Co-op has also transitioned the Edmonton sites to be supplied from Regina which has contributed to a significant increase in mileage for us. Other changes ahead include a transition of some of the Suncor sites to be supplied by our Edmonton orbit. Needless to say, there will be a great deal of customer requirement changes presented to the Mantei’s team next year. We would like to sincerely thank our Fleet Maintenance Staff, Driving Staff and Office Staff for your hard work and flexibility in 2013. We look forward to a busy and exciting 2014. Jas Bains Business Manager Fuel Department Announcements Update: Bulk DEF The Fuel Department would like to present Bulk Diesel Exhaust Fluid (DEF) available at more Irving Oil and Petro Pass locations in 2013 with more to come in the New Year. Irving Oil has made DEF-Bulk available at the pump at two more sites: Enfield, NS and Salisbury, NB. Petro Pass currently has fifteen Petro Pass sites Canada wide that have DEF-Bulk available at the pump. They are scheduled to grow this national network to seventeen DEF-Bulk sites by the end of 2013. In the New Year, Petro’s agenda will be making DEF-Bulk available at twenty six more Petro Pass sites. For more details on the current and future sites please visit: https://apps.petro-canada.ca/superpass. New Fuel Partnership - Pilot Flying J: With almost one thousand locations in the US, Seaboard/ Harmac Transportation is proud to announce their partnership with Pilot Flying J with a launch expected in the New Year. Currently, Pilot Flying J is the largest retailer of over-theroad diesel fuel in the United States. Pilot Flying J features numerous amenities for our drivers including, parking, CAT scales, TRANSFLO express travel documents, Trip Paks, truck washes, pay phones, high speed internet kiosks, ATM’s, laundry, showers, game rooms and lounges with big-screen televisions. Most importantly, drivers will be able to take advantage of discounted fuel pricing by using their current COM/DATA card. For information on daily pricing and other rewards, please visit Pilot Flying J’s website at: www.pilotflyingj.com. Stephanie Lynk Team Lead Fuel / Fleet 4 Business Update: Wiebe Transport Season’s greetings from the Wiebe Team! There is a lot of news from our Wiebe operations and maintenance facilities from this summer and fall, including: 1. We are happy to report that we have taken control of our truck and trailer maintenance. Over the last five years Wiebe Transport Grande Prairie has outsourced our fleet’s Preventative Maintenance. As a result, we did not see our equipment very often, some equipment only once a year at inspection time. Over time, this proved to be very costly and time-consuming. Certain items that should have been caught during regular service intervals were overlooked which resulted in premature failures. We appreciate our drivers who brought these concerns to our attention in the employee satisfaction survey. We are confident that this change will result in higher quality within our fleet maintenance operations. 2. We have also installed computers in all of our shops and have begun using a program called Transman. Technicians now log-in and log-out each time they work on a piece of equipment to track quality and efficiency. Also, parts are scanned directly to the work order which eliminates the manual data-entry process. This will give us a more accurate maintenance cost for each unit moving forward. 3. Our Grande Prairie shop is now open 7 days a week. We started a new shift program where the shop and parts staff work a 4-on / 4-off rotational shift from 7:00am to 7:30pm. Because our drivers and dispatchers work 7 days a week, this change made sense to offer optimal support to our operation. Once again, thank you to the employees who made this suggestion on the employee satisfaction survey. 4. Our Sherwood Park fleet maintenance center also moved away from a third party contractor that was in place for a number of years and is now staffed by company employees. The objectives here are to streamline our maintenance systems, increase quality standards and maintain consistent processes across the company. A big thank you to all of you that had a part in making this happen and for suggesting this change. 5. Due to popular demand, we are now operating dispatch functions out of Sherwood Park as well as Grande Prairie. We now have 2 highly skilled dispatchers based out of our Sherwood Park location to provide improved dispatch support to our driving staff. This was a reoccurring suggestion on the employee satisfaction survey and we are pleased to have made this change happen in the interest of increasing driver satisfaction and operational effectiveness. Regards, Ron Wiebe Director of Business Development & Fleet Winter 2013 Business Update: Energy and Refined Products Group ERP EAST Fly Ash We are very excited to announce the acquisition of Bulk Pneumatic (pressurized tanks) assets from MPM Trucking in Bathurst, NB in August of 2013. We are pleased to say that the drivers of MPM Trucking chose to be employed by Seaboard, and service the needs of our fly ash customers. I am very pleased to announce that our Maritime operations group has been successful in renewing their contract work with Imperial Oil for an additional three years. The contract was not tendered as is the normal practice with Imperial Oil. The primary reasons given were; the long term relationship we have developed with this valued account, the high levels of safety and service and the “Get It Done” attitude that this group demonstrates every day. An example of this would be the emergency jet movements that we experienced this past summer. To Joe Johnson and his team of dedicated dispatchers, drivers and lease operators: thank you for your continuing efforts and support. Seaboard was successful in securing a contract with Separation Technologies Canada to provide trucks and pneumatic tankers to STI which are located at the NB Power Belledune Generating Station. The tankers are loaded with fly ash and transported to various cement plants in NB, PEI and NS. ERP CENTRAL We would like to welcome Richard Hills, Danny Glendenning, Gary Whelton and Donnie Doucette to the Seaboard group of companies. New business opportunities have been secured in our Ontario operations group. We are just beginning a haulage contract that we secured with Shell Canada. Our operations team based at our Arrow Road facility have been given the task of transporting 10 loads per day of ULSD until the end of March. Stage two of this Shell requirement will be transporting jet fuel for an extended period of time which could entail hauling as much as 20 loads per day directly into the Toronto Pearson Airport. Both products are being sourced from the Shell Sarnia Refinery. This again demonstrates our team’s ability to respond to a customer demand outside of our normal contract as this new volume is related to pipeline capacity servicing the GTA market. ERP WEST Seaboard Bulk Terminals, or SBT, is entering into the final stages of the Carseland Terminal start up. The expected opening is early 2014 and we are staffed and ready for this new venture to begin. SBT will be operating the rail terminal, truck loading and card lock operations for Consumers Cooperative Refinery. R&G Transport, our newest member of the Seaboard group, is growing with the addition of new lease operators based in Regina in late October. Lease operators are something new to the R&G company and we look forward to future growth opportunities within their lease operator fleet. Our Western Canadian operations continue to be a growth market, volumes are sustained and we are looking forward to a very busy winter season. Travel Safe & Happy Holidays – From the Energy & Refined Products Group Bob MacQuarrie Senior Vice President – ERP Operations Canada Coal fly ash, is the particulate matter collected by pollutioncontrol equipment from the smokestacks of coal-burning power plants. Fly ash represents upwards of 25% of the cement. The Fly ash increases the durability of the cement. Although this work is seasonal in our part of the country, we are looking forward to a strong season in 2014 with planned growth in the bulk tanker business. Harry Kelley Business Services Manager Sales & Business Development Update 2013 has been a steady year in sales. We retained our regular customers and added numerous new accounts which matched up nicely with our primary lanes particularly for our Highway and Chemical divisions. In our HDL division (Liquid Chemical & Moncton), we have been focused on adding new accounts for our primary lanes, both headhaul and backhaul. We have been successful in adding many new small to midsized accounts and hope to grow them into larger accounts. We have also been successful in renewing our Metered Lube business for a further term and look forward to future growing that business. In addition we have secured some waste projects both in Atlantic and Central that blended nicely with our Chemical business. We are pleased to welcome into our HDL Division our new Business Development Manager – Reefer & Specialized Services, Thiery Valade. Thiery is based in the Montreal area and is focused on developing new business for our Highway Reefer, Van and Flat deck divisions. Thiery has been with us since July and has over 10 years of experience in the field; we are excited to have on our Team. We are also very pleased to announce a contract renewal for 5 more years with Canada Post. This customer has been with us for over 20 years and is a very important part of our Atlantic Dedicated business. Happy Holidays to all! Jim Dibbin Vice President – Sales 5 THE HEADLINER Driver Reach-Out Initiative Our Moncton Operations Team has started a driver reach-out initiative to recognize and appreciate our drivers in the Highway and JP Baughan divisions. These reach-out events include providing meals, drinks and gift cards to drivers. Our driver reach-out held at the JP Baughan Office in Moncton on September 26th was a great success! Breakfast was served to our hard working drivers at 3am to provide them a healthy start to their early morning. We had approximately 15 drivers attend who were very grateful to be greeted with hot breakfast and a coffee. Drivers included: Irois Collete, Charlie Rossiter, Richard Magee, Mike McKinney, Charlie Girouad, Dennis Mazerolle, Ronald Mazerolle, Tommy Fillmore, Peter Crowe, Louis Gagnon, James Sheasgreen and Hector Bernard. The following month on October 25th, we held another Breakfast reach-out in Truro at the Co-op Feed Mill. We had the following drivers attend: Harry Oosteram, Sean Sinton, and Derrick Costain, along with Scott Mannett (Operations Manager), Kaitlyn Parker (Recruitment Coordinator) and David MacDonald (VP of Business Development). Again our drivers were delighted to start their days off on a good note. Optional Health Benefits Program – Owner Operators and Owner Operator Drivers In response to the many requests to provide Owner Operators and Owner Operator drivers with health benefits, the Seaboard Transport Group has partnered with Manulife and Fraser & Hoyt to provide an optional benefits program to our Owner Operators and Owner Operator Drivers. Starting in May of 2013, all Owner Operators and Owner Operator Drivers across Canada are eligible to enroll in benefits through Manulife Financial. Your group plan will be administered by Fraser & Hoyt Benefits. Fraser & Hoyt will manage program enrollment, answer any questions about coverage, and process premium payments for this plan. Please note that Seaboard has facilitated this program but will not administer any portion of this plan. To enroll, please phone: Phone: Toll Free 1.888.847.4424 / New Glasgow: 902.752.0663 Plan number: #57620 Plan Name: Owner Operator Association Group Insurance Plan Please contact Fraser & Hoyt with any questions. A reminder that this program is 100% optional – there is no obligation to enroll. Please note that Owner Operators and Owner Operator Drivers of Mantei’s Transport are offered an alternative program through the Mantei’s benefits provider. Please contact Monica Brown to enroll: Monica.brown@manteis.com David MacDonald Vice President – HDL Operations and Business Development Kyla Chamberlaine HR Generalist The Seaboard Group Multiple Unit Contractor (M.U.C.) Program Launch The Personal Insurance; Partnership with the Seaboard Transport Group On November 1st, 2012 we launched the M.U.C. program for all Owner/Operators in Central and Atlantic Canada who own multiple units. This program has 4 objectives: 1. Develop and maintain a close connection to the M.U.C.s in our organization 2. Incent and facilitate business growth of M.U.C.s 3. Manage the risks associated with M.U.C.s 4. Establish and maintain operating standards and requirements for M.U.C.s Complete program details, including a list of all financial incentives, can be found in the M.U.C. Program brochures that are available at our various terminals across Canada. If you wish to receive an M.U.C. Program Brochure by mail, please email HR@seaboard.acl.ca. Jason Fleming Manager of Human Resources 6 The Personal Insurance Company now offers home, auto, and pet insurance at a discounted group rate for all employees of the Seaboard Transport Group of Companies. This includes employees of Unique Personnel, Owner/Operators, Owner/ Operator drivers, and contract drivers. The Personal Insurance has been providing group insurance since 1974 and currently works with over 600 Canadian organizations to provide group services. Call The Personal Insurance Company and get your free personalized insurance quote at 1-888-476-8737. Remember to say that you are a member of the Seaboard Transport Group. We would like to thank Glenn Dueck, Seaboard Company Driver in North York, Ontario for suggesting this partnership. Thanks Glenn! www.thepersonal.com Winter 2013 Seaboard Transport Group Scholarship Program In November 2011 we had the pleasure of introducing the Seaboard Transport Group Scholarship Program. This program offers a scholarship to the children of our office staff, maintenance staff, driving staff as well as owner/operators and their drivers towards post-secondary education. Scholarships for the 2013-2014 Academic Year were awarded to 31 well-deserving students representing multiple operating divisions across the company who met the program requirements. The 2013-2014 Seaboard Transport Group of Companies Scholarship Recipients were: Quotes from Scholarship Recipients “A helpful push to get me through my final year of Education!” Jessica Fletcher “After receiving the Seaboard Transport Group of Companies Educational Scholarship for the 2013-2014 academic year, it has really made me want to continue with my community involvement after being rewarded in such a way. This scholarship goes strictly towards my studies as I have now begun my first year at the University of Regina. It has allowed me to experiment with classes I may not have chose at the beginning of the year, as I establish what I may want to do with my future. I hope to continue with helping the community in every way I can in hopes to re-apply for this scholarship next year; as it has been very rewarding and helpful in my first year transitioning into adult hood. I thoroughly enjoy my involvement in the equestrian world and giving my knowledge to the younger kids around the barn. I hope that this is a trait I will carry with me for quite some time and being recognized for it has surely helped with driving me to want to make a difference.” Recipient Name Parent Name Parent Division Kelsie Armstrong Michael Armstrong Seaboard Alissa Bakker Ed Bakker Foss Elizabeth Blois William Blois Seaboard Sara Campbell Neill Campbell Seaboard Christina Clarke Don Clarke Seaboard Brianna Crowe Peter Crowe JPB Kyle Dibbin Jim Dibbin Seaboard Jessica Fletcher Bryan Fletcher Mantei’s Austin Fletcher Bryan Fletcher Mantei’s Collin Gates Brian Gates Seaboard Michelle Gowland Ross Gowland GWR Ashley Haines Scott Haines Harmac Jisoo Hur Jun Hur Wiebe Eija Dianca Jimenez Eduardo Jimenez Harmac Gordon Linssen David Linssen GWR Octavia Mahidiyan Abbas Mahdiyan Harmac “Choosing a Post-Secondary Program is hard enough, making sure your program is right for you career wise is even more of a challenge. Receiving this Scholarship has allowed me to continue in my program, and is helping with the costs that come along the way with reaching the career I have set out for.” McKenzie Mantei Ron Mantei Mantei’s Michelle Gowland Dustin Marcinkevics John Marcinkevics Mantei’s Paige Olsson Stewart Olsson Foss Joseph Spring Mike Cannavino AJW “I have dreams of becoming a doctor this scholarship gets me one step closer to achieving my dream.” Kevin Stewart Garry Stewart Harmac Amber Walser Sarhril Ternes Donald Ternes Mantei’s Stephanie Verhaegen Dan Verhaegan GWR Dana Vesely John Vesely AJW Amber Walser Brad Walser AJW Peter Wen Yulin Wen Harmac Jamie Wicks Cordell Wicks Seaboard Mary-Francis Windover Gregory Windover Harmac Kendall Ziegler Barry Ziegler Mantei’s Kaitlan Rathgeber Greg Rathgeber Mantei’s Abby Pearson Bill Pearson Foss Congratulations to all of the scholarship recipients! Kendall Ziegler “The Seaboard Transport Group Educational Scholarship has helped me purchase additional items needed for my dental assisting course, it has also allowed me to decrease the number of hours I work and increase my time focusing on my studies. Thanks again for your generosity and support.” Kaitlan Rathgeber “This scholarship enables me focus more time on my studies, I am thankful for this, being a key help in succeeding in any program.” Kyle Dibbin Jason Fleming Manager of Human Resources 7 Around the HEADLINER THE Organization Kilkare Transport, Seaboard Multiple Unique Contractor, showed its support for the Special Olympics by participating in the world’s largest truck convoy for Special Olympics. It was the second year that the event was held in Nova Scotia. Truck drivers and trucking companies from across the province took part, with hundreds of people lining the street. More than 100 truckers registered and raised approximately $25,000 to support the cause. Nick and David MacKenzie, owners of Kilkare Transport Ltd., noted the company entered seven trucks in the convoy. Including drivers’ family members, estimated they had about 25 people taking part in the event. It was the first time that their company participated. They learned about it through the provincial trucking association. It is with mixed emotions that we announce the retirement of Carol Raessler after 30 years of dedicated service with Mantei’s Transport. Carol joined the Mantei’s team in Edmonton in 1983 working for the Mantei’s family as an office clerk, and eventually managing the Edmonton office. She has trained, and coached many employees over her 30 years, always stepping up to do whatever was required. Carol was presented with flowers and a gold & diamond ring upon her retirement in September. We wish Carol all the best in the next phase of her life. Go Riders! The newest members to the Seaboard Transport Family, R and G Transport, are passionate about their home team – the Saskatchewan Roughriders. Left to Right: Laurence Sinkewicz, Randy Schulz, Judy Borgerson, Bryant Deveaux, Marge Schulz, Roland Schulz, and Damon Fortin. The R&G Transport LTD. Team were dressed up to support their favorite football team. Carol, you will be missed by all! Mantei’s management & staff. In July 2013 a group from G.A. Foss Transport showed their support during the Jennifer Ashleigh Annual Golf Tournament. Standing, Kourtney Adamson - Business Development Manager, Todd Stauffer – GM Operations for Central Energy, Feisal Lalani Division Manager / Assistant and Jim Dibbin – VP Sales 8 Brad Raven and Harry Kelley receive recognition from Mark Shannon for being incident free in 2013 in the Sussex Water division. Through diligent field management by Brad Raven and the professional attitude towards safety by all of our drivers and brokers, they delivered over 20,000 loads of brine totaling 1.8 million miles without incident. Winter 2013 A few highlights from the R&G Christmas Party! Seaboard Transport Recognizes Driver Milestones. R&G Transport’s (Regina) Operations Manager, Randy Schulz, and Mark Shannon, presented the President’s Award for Driver of the Year to Wayne Dingle on Nov. 16th at the annual Christmas party. This award, which was started by R&G’s founder, the late Ron Schulz, has been awarded for the last 28 years. It recognizes a driver’s outstanding customer service and safety standards for the preceding year. Congratulations Wayne! On October 2nd, 2013 Seaboard Transport recognized Vernon Ross of Margaree, NS for achieving 10 years of incident free service as a bulk liquid commercial driver. Vernon’s dedication to safety and this accomplishment was acknowledged at a presentation in Dartmouth, NS among management, operations, and the HSE group. Vernon is shown here on left receiving his award and leather jacket from Harv Roberts – Director of HSE. Bill Wadden receiving his service award. Lenny Legge receiving his service award from Darrell MacNeil. On November 8th, 2013 Seaboard Transport recognized Ralph Smiley of Waverly, NS for achieving 10 years of incident free service as a bulk liquid commercial driver. Ralph’s dedication to safety and this accomplishment was acknowledged at a presentation in Dartmouth, NS among management, operations, and the HSE group. Ralph is shown here wearing his jacket with Mechele Hull, Operations Supervisor. Seaboard Transport would like to thank Vernon and Ralph for their safe approach to driving and product handling. Gord Bishop, Ed Pottle, and John Higgins receiving their service awards. John Othniel – Esso Petroleum Driver receiving his 5 year service award. 9 THE HEADLINER Train The Trainer Front Row (Left to Right) Back Row (Left to Right) Dan Fisher - Energy Driver - North York, ON Walter Lottridge - GWR Driver - Oakville, ON. Tracey Orme - HSE Coordinator - Edmonton, AB Lysa Munroe - Operations Supervisor, Bulk Lubricants - North York, ON Mike Lojzer - HSE Compliance Manager - North York, ON Lawrence Sinkewicz - HSE Supervisor - Regina, SK Chris Williams - HSE Coordinator - Montreal, QC John Marcinkevics - Mantei’s Driver - Edmonton, AB David Beard - Energy Driver - Montreal, QC John Rector - JP Baughan Driver - Moncton, NB Derek Cristofoli - HSE Coordinator - Toronto, ON Jeff Gerber - Toronto Liquid Driver - North York, ON Jack Schlamp - Wiebe Transport Driver - Grand Prairie, AB Robert Misner - Energy Driver - Dartmouth, NS Steve Roy - HSE Supervisor - Calgary, AB Colin Harvey - Energy Driver - St. John’s, NL Train the Trainer Update Shown here are the most recent participants of the companysponsored Seaboard Transport Leadership Training program held at the Arrow Road Facility in North York, Toronto from Sept 25th – 27th, 2013. Again, the program was well represented from participants across the country. It provides a great venue for interaction, sharing of ideas and experiences, and allows feedback for continuous improvement. The program was initially designed for HSE personnel and driver trainers, however; it was identified last year that with a few changes to format we could add value by extending this program to all employees that hold a leadership position. We were pleased to offer a special welcome to our first participant from R&G Transport out of Regina Saskatchewan. The program overviews modules such as the fundamentals of safety, communication and listening, understanding of the leadership role, addressing adversity, presentation skills, incident investigation, contributors and root causes, and behavioral assessments. This program will run for approximately one year with this being the first of three modules. The second module will take place in Dartmouth, NS early in the New Year. 10 If you have interest in this program, please discuss with your immediate supervisor for more information and to obtain an endorsement for upcoming programs. The invitation is extended to all potential driver trainers, all employees in a leadership position, across the country in all divisions. Harv Roberts Director, HSE Winter 2013 Workplace Wellness – Cold & Flu Season It’s that time of year again where the sniffles come creeping up on you, and before you know it you are coughing, sneezing, and coming down with a common cold or flu. The common cold and the flu are often respiratory system illnesses, which are easily passed from one person to another in the workplace. Often, these viruses are spread by sneezing and coughing, leaving droplets of viral infections or bacteria on surfaces or in the air which is then inhaled by others. These viruses can be easily picked up around the workplace, so why not be proactive and take the first step in avoiding the common cold or flu this season by implementing these tips as part of your daily routine. Healthy Eating: The good old saying, “An apple a day keeps the doctor away” may not just be a saying for you this season. Implementing fruits, vegetables and a healthy diet into your daily eating habits, will help support your imune system. This will give your body all the various vitamins, minerals, and other nutrients that you need. Work Place Hygiene: Most cold and flu viruses are spread by direct contact. Proper hygiene is the most effective protection for the flu by preventing the spread of the virus from one person to the next. Taking the extra steps in washing your hands, or using an alcohol based sanitizer will help eliminate the bacterial viral spread in the workplace. A Good Night’s Rest: Who doesn’t love a good night’s rest? Getting enough good quality sleep has been shown to decrease your chance of getting a cold. Now that’s the easy part, but how can you get longer, better quality sleep? Try implementing some of these small changes in your sleeping patterns: • Keeping a consistent sleep routine • Say no to caffeine, nicotine and alcohol before bed • Take time to wind down before bed • Create a positive sleeping environment • Don’t hit the bed with a full stomach Stay Active: If you want to prevent getting a cold this season, then regular, moderate exercise may be just what the doctor ordered. Findings show that exercise helps your immune system fight simple infections such as colds and flu. Exercise also helps ward off the big stuff like heart disease, type 2 diabetes, osteoporosis, and some kinds of cancer. Employment Equity Update – Question and Answer Session: Q. Under employment equity will members of the designated groups be given preferential treatment in the workplace? A. No, employment equity is a program that encourages inclusion instead of exclusion. Employment equity does not create barriers or deny entrance to anyone who does not belong to a designated group. Employment equity seeks to eliminate barriers so everyone has an equal opportunity to compete for jobs. Q. What initiatives is the company working on to engage a variety of potential employees? A. The recruiting and HR team has dedicated themselves to using a variety of hiring tools including our new company website and Kijiji. This ensures everyone has access to the same job postings. Recently we have started to review how to attract more female drivers to our company. This initiative will be launched by speaking with our current female drivers, featuring them in our 20 questions segment in this issue as well as creating advertisements directed towards female drivers. If you have any ideas or suggestions on how to make our company more attractive or friendly towards female drivers please reach out to the HR team at HR@seaboard.acl.ca. You can also see our commitment to Employment Equity on our website at: www.seaboardtransportgroup.com/careers/ employment-equity/ Kyla Chamberlaine HR Generalist Dress Warm: With the weather slowly changing, I think it’s safe to say we can ditch our favorite pair of shorts and pull out our favorite sweaters. Although it takes more than just dressing warm to not catch a cold it’s probably not a bad idea to stay warm and comfortable, especially if you already feel a cold coming on. This season don’t isolate yourself with your tissue box… be proactive! Implement these tips as part of your daily routine, allowing yourself to enter the New Year happy, healthy, and strong. Laura Lionetti HR Co-Op Student Julia Williams – ERP Accountant celebrated her 22nd birthday in style. 11 THE HEADLINER Nancy Lutes 20 Questions: 20 Questions: 20 Questions: 1. Current position with the organization? AZ Petroleum Driver 1. Current position with the organization? I was just promoted to a HSE Coordinator. Prior to this, I was a driver trainer for Wiebe. 1. Current position with the organization? Super B Fuel Driver 7. What do you like about being a driver? You are not stuck working in an office, you are free to do what you would like, you’re travelling by yourself, but you are still able to connect with others. 8. What is one aspect about your job people would be surprised to know? Most people think we just drive the trucks but what they do not realize is we are the ones who actually have to load/unload the truck as well as the extensive knowledge and training behind it. 9. Do you have any hobbies? Gardening and yard work 10. What is your favourite holiday and why? I do not have a favourite holiday but my favourite time of year is Fall 11. How many days are you usually away from home at a time? I am home daily 12. What is your favourite food? Pasta 13. In your career in the trucking industry, what is your most memorable event? Getting cleared to start driving b-trains 14. What is the farthest you’ve ever travelled? San Francisco, CA 15. What is your favourite place you have travelled? I love travelling in the U.S during fall and winter 16. Do you meet a lot of other female drivers on the road? From other companies I do not meet too many, but there are few of us that pass this way, we try to keep in touch and look out for one another 17. What advice would you give to other women looking to enter the truck driving industry? If you are interested in driving then go ahead and pursue it, you will find out soon enough if you can or can’t do it – “pursue your interests and your dreams” 18. What is a personal or professional goal for 2014? To become more financially stable 19. If you weren’t a driver today what would you be doing? I would be in the pharmaceutical industry as it is what I went to school for 20. If you won the lottery what would be your first purchase? After paying off any outstanding bills I would purchase the biggest, loudest, nosiest, rumbling personal truck 4. In 3 sentences or less, describe your duties and responsibilities: My duties in my previous position as a driver trainer were to ensure the drivers are properly trained including teaching them how to safely load/ unload product, complete their paperwork and how to use the onboard computer. My duties as a HSE Coordinator include completing pre-hire road tests, conducting driver evaluations as well as completing site visits and inspections. 5. How long have you been a driver for? Over 12 years. 6. Why did you decided to become a Truck Driver? I needed a change from my previous profession as a funeral director 7. What do you like about being a driver? I like interacting with customers and seeing the country 8. What is one aspect about your job people would be surprised to know? There is a lot more to it that meets the eye. There is a lot of work happening behind the scenes than people realize. 9. Do you have any hobbies? Horseback riding and camping 10. What is your favourite holiday and why? Thanksgiving, we get together and have our last camping trip for the season, enjoying turkey and spending time with everyone. 11. How many days are you usually away from home at a time? I use to work 4 days at a time straight (4 days on, 4 days off). Now I’m home daily working Monday – Friday 5. How long have you been a driver for? 4.5 years 6. Why did you decided to become a Truck Driver? My husband is a driver and we both travel and one of us had to give so he did for a bit and just wasn’t working out so now it was my turn. 7. What do you like about being a driver? The freedom, I’m by myself and don’t have to worry about anyone else. I also get to see a lot. 8. What is one aspect about your job people would be surprised to know: How easy it really is, but you have to want to work. 9. Do you have any hobbies? I ride a motorcycle (Harley) so when I’m not driving a truck I’m on my Harley in the summer. 10. What is your favourite holiday and why? Halloween I love seeing the kids all dressed up having fun and I enjoy scaring the day lights out of them. 11. How many days are you usually away from home at a time? I’m not home very often. I live in Alberta but I haul fuel out of Alaska to Whitehorse. Currently I haven’t been home for 31 days. 12. What is your favourite food? Fruits and vegetables 13. In your career in the trucking industry, what is your most memorable event? Driving across the BC Mountains 14. What is the farthest you’ve ever travelled? Alaska 15. What is your favourite place you have travelled? Yukon, it is beautiful and the people are beyond sweet 13. In your career in the trucking industry, what is your most memorable event? Delivering to an Esso gas station while there was a Canada Day riot 16. Do you meet a lot of other female drivers on the road? No – but when you do, they are normally husband and wife 14. What is the farthest you’ve ever travelled? Toronto 15. What is your favourite place you have travelled? Cadomin, Alberta 16. Do you meet a lot of other female drivers on the road? Some, but not as many as I’d like to see. 17. What advice would you give to other women looking to enter the truck driving industry? Just come and try it out to see what it’s all about. 18. What is a personal or professional goal for 2014? To continue learning in my new job. 19. If you weren’t a driver today what would you be doing? Still working at my previous job as a licensed funeral director in a funeral home 20. If you won the lottery what would be your first purchase? I would pay off my truck 20 QUESTIONS WITH... 12 4. In 3 sentences or less, describe your duties and responsibilities: I go to a fuel farm fuel up the truck and take the load out to other mines and service stations for delivery. 12. What is your favourite food? Lobster 16 5 6 11 6. Why did you decided to become a Truck Driver? Out home where I lived in New Brunswick the people doing well for themselves financially were drivers so that is what pushed me to get into driving. 3. # Years with Seaboard: 1 year and 3 months 2 15 12 9 5. How long have you been a driver for? 1991 when I got my license. 2. Office location? Grand Prairie, Alberta 3. # Years with Seaboard: Since August 2013 13 8 3 14 4. In 3 sentences or less, describe your duties and responsibilities: Hauling any of the following; diesel, fuel, or furnace, ensuring you make a safe trip and safely loading and unloading the truck. 2. Office location? Sherwood Park and Edmonton, Alberta 17. What advice would you give to other women looking to enter the truck driving industry? Think long and hard before making the commitment but you have all the freedom in the world and the money is there. 18. What is a personal or professional goal for 2014? I conquered one of my goals which was crossing the mountains; I had to put chains on the tires myself. I am still working on succeeding to back up my Super B onto barge as I still have a lot of people helping me work on that. 19. If you weren’t a driver today what would you be doing? I would still be a project manager in the telecommunication end (what I did before driving) 20. If you won the lottery what would be your first purchase? W900 fully loaded Kenworth with all the bells and whistles for my husband 7 10 17 4 3. # Years with Seaboard: 5.5 years Bonnie Fawcett Answers Name That Plate 1. Nova Scotia 2. Prince Edward Island 3. New Brunswick 4. Quebec 5. Ontario 6. Manitoba 7. Saskatchewan 8. Alberta 9. British Columbia 10. Yukon 11. Newfoundland and Labrador 12. NWT and Nunavut 2. Office location? Dartmouth, Nova Scotia Tracey Orme 20 Questions: 20 Questions: 20 Questions: 1. Current position with the organization? Under the Esso board as a Jet Fuel Driver 1. Current position with the organization? Driver for Maritime Petroleum 1. Current position with the organization? AZ driver with the Toronto Liquid division 2. Office location? Based out of Oakville but my home terminal is North York, Arrow Road 2. Office location? Dartmouth, Nova Scotia 2. Office location? Corunna, ON 3. # Years with Seaboard: 18 years 3. # Years with Seaboard: 1.5 years 4. In 3 sentences or less, describe your duties and responsibilities: I am a co-driver; I do part of the driving. The responsibilities would be working with dangerous goods. We are currently hauling fuel to the bulk plants, boats, and service stations 4. In 3 sentences or less, describe your duties and responsibilities: I do a dedicated run delivering spent caustic to Chillicothe OH and Kaukauna WI. I switch over to open board when the caustic isn’t running. Glynis White 3. # Years with Seaboard: I have been with Seaboard for 6 years; I was with Tudhope 1 year prior to that before Seaboard took over Tudhope. 4. In 3 sentences or less, describe your duties and responsibilities: I load jet fuel at different terminals and deliver it to different airports within Ontario. 5. How long have you been a driver for? 35 years 6. Why did you decided to become a Truck Driver? While I was a school bus driver there was a summer program ran through unemployment. This allowed woman to drive transport or industrial equipment during the off season. This was when I officially started driving transport and never went back to school bus driving. 7. What do you like about being a driver? I like being able to be out on my own and driving to different places 8. What is one aspect about your job people would be surprised to know: The knowledge and use of safety equipment we have to be familiar with. 9. Do you have any hobbies? I really enjoy renovating at which I have done some work around my own place. I enjoy working out and one of the most recent hobbies I just picked up is cooking. 10. What is your favourite holiday and why? Christmas because I get to spend time with my grandson and son 11. How many days are you usually away from home at a time? Home every day - 4 days on and 3 days off 12. What is your favourite food? Chocolate!!!! 13. In your career in the trucking industry, what is your most memorable event? I was in Northern Idaho at an old volcano site called the Valley of the Moon. The area was fascinating because nothing grows there and it really feels like you are on the moon. There are a lot of things to see on the road like that. 14. What is the farthest you’ve ever travelled? California 15. What is your favourite place you have travelled? New Orleans, Louisiana 16. Do you meet a lot of other female drivers on the road? Rarely 17. What advice would you give to other women looking to enter the truck driving industry? Just be prepared to do what ever needs to be done and do it! 18. What is a personal or professional goal for 2014? Personal goal is to lose more weight. Professional goal is to work my way toward retiring slowly. 19. If you weren’t a driver today what would you be doing? I would be an engineer; I have my mechanical engineer degree. 20. If you won the lottery what would be your first purchase? I would pay off my son’s house so he would not have to pay a mortgage again and the second purchase would be a truck with all the bells and whistles. Linda Lonergan 5. How long have you been a driver for? 42 years with a perfect driving record; I started when I was 16. 6. Why did you decided to become a Truck Driver? I have been around trucks my entire life I was born and brought up around trucks, some people might even say it was in my blood. 7. What do you like about being a driver? I like seeing the country; you never know what you’re going to see next. 8. What is one aspect about your job people would be surprised to know: All the tremendous responsibility we have in hauling dangerous goods and the paper work involved with that. 9. Do you have any hobbies? I like to read, I love playing with the grand kids and I enjoy cleaning. 10. What is your favourite holiday and why? Christmas, I go to Ontario to be with our grandkids 11. How many days are you usually away from home at a time? Home daily 12. What is your favourite food? Chocolate!!!! 13. In your career in the trucking industry, what is your most memorable event? A trip down the U.S. Western Seaboard – just being there and the scenery it blew you away seeing everything and really opened your eyes. It’s definitely not what you see on T.V. 14. What is the farthest you’ve ever travelled? California for work and Amsterdam for personal traveling 15. What is your favourite place you have travelled? Pennsylvania 16. Do you meet a lot of other female drivers on the road? No; but there are a lot more in the U.S. Woman drivers often keep to themselves on the road. 17. What advice would you give to other women looking to enter the truck driving industry? Be willing to put in the long hours and be prepared for the weight gain. 18. What is a personal or professional goal for 2014? To have better health, this life has taken a huge toll on our health. 19. If you weren’t a driver today what would you be doing? I would probably be a receptionist. 20. If you won the lottery what would be your first purchase? A brand new house Winter 2013 Patricia Campbell 5. How long have you been a driver for? I got my AZ license in 2001 and started driving for L.E. Walker Transport delivering Labatt’s beer into Michigan. 6. Why did you decided to become a Truck Driver? I was a single mother of 3 children. My oldest was able to look after the other 2 while I was away for a day or 2 at a time. I had 3 parttime jobs and needed more income. 7. What do you like about being a driver? With the dedicated run I have the freedom to plan my own week. This is rare in the trucking industry. 8. What is one aspect about your job people would be surprised to know: There are very few women driving tanker. I have received the comment several times from other drivers that I am the only one they have seen. 9. Do you have any hobbies? I don’t really have time for hobbies but I do kick major butt at Bejeweled Blitz!! 10. What is your favourite holiday and why? I prefer holidays in the summer so I can sit outside by the pool with a cold one and my grandchildren splashing around - so, I guess Canada Day. 11. How many days are you usually away from home at a time? 4 – 6 days a week 12. What is your favourite food? Anything I don’t have to cook myself, probably onions! I put them in almost everything. If it doesn’t have onions in it, it’s not worth eating. I have even thought about putting them in cookies. :) 13. In your career in the trucking industry, what is your most memorable event? It would be my “one man office” during my dispatching career or the ferry ride to Newfoundland and back. 14. What is the farthest you’ve ever travelled? Las Vegas NV on holidays and Northern, BC in the truck. 15. What is your favourite place you have travelled? I don’t travel very much. I don’t have a favourite place. 16. Do you meet a lot of other female drivers on the road? I meet quite a lot of female van drivers in the US. 17. What advice would you give to other women looking to enter the truck driving industry? You have to be able to find the right position for you based on your own lifestyle, but the great jobs are out there. 18. What is a personal or professional goal for 2014? I want to get back into a Dispatch office position. I need to be able to help people and work the “logical problem solving” part of my brain again. 19. If you weren’t a driver today what would you be doing? Farming, if I had the money to purchase the property. 20. If you won the lottery what would be your first purchase? I would hire a contractor to finish the renovations on my home. I don’t have the time anymore to complete it. 13 THE HEADLINER Update: 2013 Employee Satisfaction Survey In April of 2013, we launched the first National Employee Satisfaction Survey for all driving staff, fleet maintenance staff and office staff across the country. The purpose of this survey was to initiate a two-way dialogue between our employees and our management team in order to better understand common employee challenges and take actions to improve the work experience for our employees. Our strategy has been to make changes based on the feedback we received directly from our employees in order to increase employee engagement, reduce turnover and improve job satisfaction. With a better understanding of our employees’ concerns and challenges, we have begun planning and executing specific action items to address the more prominent issues identified in the survey. We sincerely thank those who took the time to provide their feedback on the survey. For those who did not participate, please take the time to complete our next employee survey in 2014. The feedback provided by employees is completely confidential. We would like to remind everyone that the changes we will be making will take place over time. To make an impact on each group will require a combination of short-term and long-term planning and execution. Please be patient and continue to communicate with your managers and the Human Resources Team to provide suggestions for improvement. Below is a list of the action items taken to date as well as those that are planned across the country based on the feedback received in the surveys. Atlantic Action Items Executed Central West • Town Hall meetings implemented in Dartmouth for office staff & maintenance staff • Transfer of all Ontario employees from Unique Personnel to Seaboard Payroll and HR • Removal of fleet maintenance vendor (Wiebe): will build in-house maintenance team • Microsoft Excel training implemented in Dartmouth • Arrow Road Driver room upgrade • Management staff additions (Wiebe and Mantei’s) • Arrow Road Maintenance room upgrade • Town Hall meetings implemented in Grande Prairie for office staff & maintenance staff • RRSP program was rolled out to GA Foss Employees • Opening a dispatch center in Sherwood Park for Wiebe transport • Corporate Employee Discount Rollout – The Personal Insurance All Regions • Fleet maintenance staff training plan – increase in frequency of training (B620 training / Bendix training) • May Leadership Training on Communication / Team Building: Strong focus on team building initiatives across the organization and improved communication practices • Introduce quarterly performance management tool for all office operational staff Atlantic Action Items Planned Central • Newfoundland Driver room upgrade • Foss driver room upgrade • New Brunswick office rearrangement. HSE to move into office space to make room for more functional lunch room for staff. • Communication training session for office staff (Arrow Road) • Add ROR refresher training to Driver Safety Meetings • Easy to read one page Fuel Surcharge program explanation document for Owner/Operators • Introduce Town Hall Meetings in Ontario and Quebec for all staff West • Introduce Town Hall Meetings for all staff (Mantei’s) • Mantei’s Driver and mechanic break room upgrade review • Coffee machine purchase for Sherwood Park driver room • Easy to read explanation document for Wiebe Owner Operator Statements • Creation of explanation document for Mantei’s driver bonus program • Management Training Program: performance reviews and employee coaching skills • Fleet maintenance staff across Canada to receive leadership / Human Resources training All Regions • Provide the option to add personal email addresses of drivers and fleet maintenance staff to the corporate announcement email list so they receive all corporate announcements. This will improve communication to these employee groups. There was not a high level of participation for our US operations. However, the feedback was quite positive and no clear action items were identified. We encourage more of our US Employees to participate in the next survey. We will be launching a follow up survey in the summer of 2014. We look forward to hearing from you again at that time. We will continue to act on the various suggestions that we have received from our employees in the meantime. Jason Fleming Manager, Human Resources 14 Winter 2013 Congratulations to our 5 and 10 year service award recipients. We would like to sincerely thank you all for your hard work, dedication and commitment. Driver Scorecard Update: The Driver Scorecard is designed to promote and raise awareness of Safe Driving Behaviour as well as Compliance to the rules and regulations of our industry. In the past year, we have reported great results: 5 Year Service Award Recipients - Seaboard • Howard Amos • Derek McDonald • Paul Anderson • Norman Middleton • Brian Arsenault • Robert Misner • Ronald Arsenault • Shawn Mollins • Jason Boomer • Brad Raven • Pam Brandt • David Sr. Riley • Don Cox • Eugene Ryan • Peter Crowe • Dean Saulnier • Scott Dawson • Karamjit Singh • Norman Grant • Sandy Snow • David Hetherington • Robert Vanden Kroonenberg • Joshua Hibbitts • Fritz Vanderhulst • Terry Jaillet • Christine Marsh • John Kennedy • Cheryl Richard • Bernard Kuzhagaira • Karen Sheppard • Kevin Lacey • Harvey Blois • Nancy Lutes • Stephane Lassonde • Stephen MacPhee • Bob Pearcey • Dennis Malczewski • Sandy Barkhouse • Olsien Mataj • Allan Walters 5 Year Service Award Recipients - Harmac • Robert Campbell • John Sallans • Terry Chanthaboury • Abdool Wohab • Jagir Mann • Ping Zeng • Sergiy Morozuk • Brian Coppins • Graham Rowntree • Manjinder Sahota 1. 2. 3. 4. 5. 6. 8% increase of drivers in the Class 1 category (scoring 91% - 100%) Average Driver score has increased from 93% to 95% 10% reduction of Hours of Service Violations 52% reduction of E-Log Corrections 51% reduction of Over Speed % (time travelling faster than 104.5 Km/H) 59% reduction of Posted Speed Limit Exceptions (observations > 5 Km/H over Posted) Thank you to all Drivers and employees for their participation towards the success of the Driver Scorecard Program this past year. Peoplenet offers many opportunities for improvement in our day-to-day operations, and we will continue to utilize Peoplenet and other technologies to provide our customers “Safe, Reliable and Professional Service”. We encourage all employees and Owner Operators to share their ideas of improvement. Craig Whittaker Process Improvement Manager 10 Year Service Award Recipients - Seaboard • Natalie Brimicombe • Mike LaPorte • Allan Brown • Jerry LeBlanc • Arnold Comeau • Stewart Lively • Jocelyn Damien • David MacKenzie • James Hawkins • John MacAlpine • Trevor Johnston • Gordon McIntyre • Stephen Knorr • Garry Stewart • Ronald Knorr 10 Year Service Award Recipients - Harmac • Randy Castro • Eduardo Jimenez • Jeffrey Redman In August 2013 the Energy and Refined Products Accounts Receivable group threw a baby shower for Jackie Nowe. • Pierre Villeneuve 15 THE HEADLINER Coffee Corner Sudoku Corporate Facebook Page Would you like to connect with friends and coworkers across the country? Would you like to receive regular updates on our corporate programs and announcements? If so, you can follow us on Facebook. You can access our Facebook page by searching for “Seaboard Transport Group of Companies” on the Facebook site. Don’t forget to “Like” our corporate Facebook page! Brain Power Fill in each empty box so that each row, column and diagonally set of squares adds up to 38. 7 8 2 6 9 12 8 Identify the Province/Territory that uses these license plate slogans: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. “Canada’s Ocean Playground” “Confederation Bridge” “Canada’s Green Province” “I Remember” “Yours To Discover” “Friendly” “Land of Living Skies” “Wild Rose Country” “Beautiful...” “The Klondike” Bonus! – Which Canadian province has no license plate slogan? 12. Bonus! – Which two Provinces/Territories have a license plate shaped like a bear? 9 3 6 4 6 1 5 6 4 9 3 7 2 8 1 2 4 1 4 ANSWERS ON PAGE 12 6 8 7 2 Seaboard Transport Group of Companies would like to congratulate Christina Clarke, daughter of Don Clarke - Chief Accountant, on publishing her first book, “Star Spirit”. Christina is also a 2013-2014 Seaboard Scholarship Recipient. 16 2 7 2 Cheryl Richard Safety & Compliance To learn more about Christina’s book you can visit: www.createspace.com/4430323. 4 5 8 3 7 6 Name That Plate 3 5 4 4 1 6 2 8 1 1 1 5 2 9 3 7 7 3 7 1 8 4