Seaboard - Headliner Newsletter.indd
Transcription
Seaboard - Headliner Newsletter.indd
WINTER 2014 SAFE. RELIABLE. PROFESSIONAL. In this issue: A MESSAGE FROM THE PRESIDENT... Employee Spotlight - Al Boxshall ....................... 2 Corporate Email Distribution List ....................... 2 Salvation Army Angel Tree Program ................. 2 Moncton, NB – The Place to Be… ..................... 2 Corporate Human Resources Update ................ 3 Driver reach-out Events: Program update ........... 3 R&G Christmas Party Photos............................. 3 Worker Injury Reporting Process ....................... 4 Sales & Business Development Update .............. 4 Step Toward Better Health ................................ 4 Shell Petroleum Group Record Performance ....... 6 Dorie’s Promise, Guatemala ............................. 6 Optional Health Benefits Program ..................... 6 Seaboard Leadership Training Program............. 7 Leadership Program for Module 1 .................... 7 HDL – A Transformative Year ............................ 8 Great Teamwork! ............................................ 8 AJ Weigand Update ....................................... 8 HNA Logistics ................................................ 8 50th Anniversary Holiday Celebration Photos .... 9 Human Resources Policy Reminder .................. 10 Mantei’s Update ........................................... 10 Employment Equity Update ............................ 10 Healthy Fleet ................................................ 11 20 Questions ......................................... 12, 13 Seaboard Scholarship Program ...................... 14 Photos Around the Company.......................... 14 Service Awards ............................................ 15 Fleet Update................................................. 15 Esso Division Continues on a Roll.................... 15 Employee Photo Contest ................................ 16 Employee Achievements ................................ 16 Coffee Corner Sudoku ................................... 16 I am so proud to be able to congratulate our employees, contractors, partners and service providers on our 50th Anniversary in business! There is not enough space in this article to speak to all that we have accomplished over the past 50 years. My father, Joe Shannon, started Seaboard as a truck driver with one truck, one trailer; and my Mother by his side half a century ago. Seaboard is now one of Canada’s most renowned bulk transportation companies with operations across the country and into the United States. After all of the evolution and growth our organization has experienced since 1964, the heart and soul of the company is still our employees. Thank you all for your continued hard work, innovation and dedication. You are all ambassadors for our corporate values. Special mention must be made of the professional drivers who serve our customers, transporting goods, many of them dangerous goods, in a Safe, Reliable and Professional manner each and every day. We have a number of exciting endeavors planned for the new year. We will be implementing a new corporate management program: Plan. Do. Check. Act. (PDCA) across the country. Additionally we are finalizing TMW as our core dispatch and billing software, as well as launching a number of HR programs focused on employees engagement and retention. We remind all employees to drive safely this winter driving season. Happy Holidays! MARK SHANNON PRESIDENT AND COO www.SeaboardTransportGroup.com 1 Employee Spotlight Al Boxshall started working for Wiebe in 2008. Since then, he has been a constant inspiration to all of us. Not only does Al perform more than his daily share of tasks, he is more than willing to take on additional responsibilities to help the company and his co-workers. Some of the things Al takes care of include, but are not limited to; snow removal, yard maintenance, hauling salt to local salt sheds, washing units/ cleaning trucks, running for parts, short haul truck recovery, cleaning the shop and rebuilding truck chains. An example of Al going above and beyond; I brought him on a cleanup job a couple of months ago - well Al hooked up to a lowboy trailer, loaded a loader on it, drove that equipment a half hour out of town, and helped with the cleanup. It is such a privilege to work alongside such a dedicated, hardworking individual. SHAWN LABBE SAFETY SUPERVISOR WIEBE TRANSPORT The Employee Spotlight will be a running feature in the Headliner. Please submit nominations to: Jaime Campbell Marketing Manager Seaboard Transport jlcampbell@seaboard.acl.ca Corporate Email Distribution List: Attention Drivers and Fleet Maintenance Staff In response to the April 2013 Employee Satisfaction Survey, a gap was identified in corporate communication. Many of our announcements were not reaching our drivers and fleet maintenance staff across Canada. The barrier that we face is that our drivers and mechanics do not have corporate email accounts. It is very important to us that you receive all corporate updates and announcements that are relevant. At this time we would like to welcome all drivers and fleet maintenance staff who do not have a company email address to send us your personal email address to be added to the corporate announcement distribution list. Please be advised that participation is purely voluntary. We will be creating a distribution list to ensure all relevant corporate communications reach our driving staff and fleet maintenance staff. If you are interested in being included on this distribution list please email HR@seaboard.acl.ca with the following information. Salvation Army Angel Tree Program The employees at Seaboard Transport in Dartmouth, NS are eagerly choosing Angel Tree Tags from their Christmas tree to support the Salvation Army’s Angel Tree Campaign. Each tag has a gender and age of a child and employees can choose a tag to purchase a gift for that child. At the end of November, the Salvation Army picks up the presents to be distributed to the children participating in the campaign. This has been an ongoing tradition at our Dartmouth office and we are very proud to support the cause. KYLA CHAMBERLAINE HR GENERALIST Giving Hope Today Moncton, NB – The Place to Be… There has been a lot of exciting activity in Moncton recently. We would like to send out a big welcome to our recent additions to the Seaboard family in New Brunswick! We have hired company drivers, owner operators, a night dispatcher, and will continue to hire into the coming months. We have hosted Open Houses in Sydney and in Truro, which have helped industry people to get to know Seaboard, and why we are a great group to join. If you know someone who is one of the best, and is looking to join our driver group please send them our way! We are currently working hard on our “Back to Basics” strategy, have cleaned up the yard, improved our truck maintenance program, and activated the gate. We continue to focus on driver and customer relationships, exceeding the service expectations, driver scorecard performance, TMW processes, and improving equipment utilization, in order to increase miles and revenue. Our entire team is committed to continuous improvement and growth over the next year. 1. Your name 2. Your email address 3. The division / branch that you work for Thank you to our passionate team of drivers, maintenance group, operations staff, safety support, and corporate support groups, the Moncton Operation strive to be a vibrant, leading team member of the Seaboard family of companies! KYLA CHAMBERLAINE HR GENERALIST RICK JOHNSON GENERAL MANAGER - HDL 2 WINTER 2014 Corporate Human Resources Update We are pleased to announce that we are on-track with our corporate Human Resources business plan for this fiscal year. Our corporate HR team’s mandate is focused on implementing and managing employee programs that focus on employee development, engagement and retention. Our team is also focused on partnering with various management teams and employee groups in order to deliver strategic recruitment activities and manage overall HR compliance. The Seaboard Transport Group’s HR team continues to expand which indicates a strong commitment to employee engagement and retention from our company’s ownership. R&G Christmas party on November 21st, 2014. Long Service pin recipients 15 years Ken Bates (far left) and Laurence Sinkewicz (far right) Business Plan Update At the halfway point of this fiscal year, our corporate driver turnover rate is projected to be 29.3% which is ahead of the corporate target of 29.8%. This is a substantially lower turnover rate in comparison with the transportation industry trends. In addition, we are on track for our project / program management timetables with corporate programs such as town hall meetings, office staff training hours, driver reach-out events and performance management. Finally, as a company we are on track to hit our target of lost-time-injuries across the company for this fiscal year due to a strong commitment to safety among our operations teams, our HSE team, our employees, as well as the HR department. Employee Satisfaction Survey Follow Up We are pleased to report an increase in the participation rate among employees across Canada in last summer’s survey from the previous year’s. The feedback from the survey has been analyzed in-detail by the HR team and presented to the Senior Management Team for review. The next steps in responding to this survey will be to hold focus group meetings with employees and contractors across Canada. These focus groups will assist in developing specific action items and solutions to the bottom 4 areas of satisfaction for all employees groups across the country. These action items will be published for all employees to view and will be executed upon over the next fiscal year. A reminder that all employees and contractors are welcome to reach out to your regional HR representatives or myself directly with any questions or concerns: Western Canada Samantha Dimock sdimock@seaboard.acl.ca Central Canada Driver Reach-Out Events: Program Update In April 2014, The Seaboard Transport Group created and implemented a Driver Reach-Out Program for all divisions across Canada. This program was created to improve communication and increase engagement with our drivers across the country. We are confident that this program will lead to higher levels of job satisfaction for our driving staff, which we believe will further lower our corporate driver turnover levels. Our Operations Managers have committed to holding reach-out events every 60 days. With the close of our second quarter, and the beginning of the third quarter; we are happy to announce that as a company, we are on target for our fiscal 2015 goal with our reach-out event frequency targets. Here are some highlights from the program: • Wiebe held driver reach outs at the Edmonton refineries on October 1st and 2nd. • Mantei’s hosted driver events on September 22nd and 29th at both the Edmonton and Calgary locations. • The Maritime Petroleum division held driver reach out events on September 7th and October 10th. • R & G Transport held events on September 29th and October 24/25th. • Newfoundland Petroleum held an event on September 24th. • An event was held by the Water division on September 24th. • JP Baughan, Highway and Mail divisions held an event August 20th. • Naphtha, Petro Esso, Petro Harmac and Toronto Liquid divisions held an event on September 29th Jocelyne Beaulieu jbeaulieu@seaboard.acl.ca • GWR held an event on September 26th Atlantic Canada • GA Foss held an event on September 29th. Kyla Chamberlaine kchamberlaine@seaboard.acl.ca • The Dry Bulk division had an event on September 25th. Have a great holiday season! JASON FLEMING DIRECTOR OF HUMAN RESOURCES JFLEMING@SEABOARD.ACL.CA • Montreal Petroleum division held an event on September 19th Reach out events are scheduled every 60 days in each region for our drivers, see your Operations Manager for the next scheduled event in your region; we look forward to seeing you there! SAMANTHA DIMOCK HR GENERALIST 3 WORKER INJURY REPORTING PROCESS Should an injury occur in the workplace it is imperative that employees follow the injury-reporting process. 1 The injured worker should notify the employer (dispatcher, operations leader or direct supervisor) to report a workplace injury. Harmac North America Logistics Since our initial startup in March of 2013, Harmac North America Logistics (HNAL) has experienced successful, continuous growth. To date, we have 22 contract carriers signed on as our partners and a customer base of approximately 20 shippers. We are a very diversified business, unlike others in the industry. Our philosophy for success is to provide tremendous customer service and stay focused on the long term needs of our customers and carriers. Growth opportunities come from customer and carrier satisfaction in working with HNAL. We are excited about the new opportunities being offered to us for 2015 and look forward to continuing our growth strategies. MICHELE GUARNIERE MANAGER, HARMAC NORTH AMERICA Step Toward Better Health The Healthy Fleet Fit Bit Challenge Seaboard Transport, in partnership with The Healthy Fleet, is pleased to announce a new 5 month Fit Bit Challenge! This challenge will start in January 2015 as part of our corporate health and wellness strategy. Please don’t wait to nominate yourself for the challenge! Six co-workers will compete across Canada! 2 The individual who is notified of the injury will send an email to their regional HR Generalist & Jason Fleming; (Director, Human Resources) immediately. Regional Reps: Atlantic Canada – Kyla Chamberlaine Central Canada – Jocelyne Beaulieu Western Canada – Samantha Dimock The email must include the name of the injured worker, their cell phone number, their job type as well as all information available about the injury. 3 4 The HR team will partner with the employees immediate supervisor and/or HSE to submit an injury report. Once the injury has been reported, the HR Team will manage the claim with the applicable Worker’s Compensation Board. Email your name to hr@seaboard.acl.ca by January 1, 2015 to enter. Two participants will be drawn from each region and mailed a Fit Bit in order to start the challenge by January 15th. The challenge will run for 5 months and the winner who takes the most steps will receive the Grand Prize. Which will be announced in the next issue of the Headliner! Good Luck! JOCELYNE BEAULIEU HR GENERALIST The Personal Insurance; Partnership with the Seaboard Transport Group The Personal Insurance Company now offers home, auto, and pet insurance at a discounted group rate for all employees of the Seaboard Transport Group of Companies. This includes employees of Unique Personnel, owner/operators, owner/operator drivers, and contract drivers. The Personal Insurance has been providing group insurance since 1974 and currently works with over 600 Canadian organizations to provide group services. Call The Personal Insurance Company and get your free personalized insurance quote at 1-888-476-8737. Remember to say that you are a member of the Seaboard Transport Group. We would like to thank Glenn Dueck, Seaboard Company Driver in North York, Ontario for suggesting this partnership. Thanks Glenn! Website: www.thepersonal.com/p-on/EN/Pages/home.aspx WINTER 2014 Gas Benefit for employees! Seaboard employees get MORE from Petro-Canada TM What are Petro-Points™? Petro-Points is Petro-Canada’s loyalty program which enables you to collect points and redeem for great rewards. Petro-Canada has a network of more than 1,500 retail locations across Canada. Petro-Points Program benefits: 9Ufbdc]bhgcbmcifdifW\UgYgUhDYhfc!7UbUXUUbXdUfhbYfg FYWY]jYYlW`ig]jYcáYfgZfcacifdUfhbYfg `]_YVcbigdc]bhgcbhfUjY` FYXYYaZcf[fYUh]b!ghcfYfYkUfXg`]_YZiY`gUj]b[g `chhYfmh]W_Yhg gbUW_gUbXWUfkUg\Yg Mcifdc]bhgbYjYfYld]fY Seaboard employees get 25% MORE Petro-Points at Petro-Canada 5gUGYUVcUfXYad`cmYYmcik]``[Yh&)ACF9DYhfc!Dc]bhgcbDYhfc!7UbUXUdifW\UgYgUZhYffY[]ghYf]b[mcif Petro-Points number with your Seaboard coordinator. How can you get started? =ZmciXcb·hU`fYUXm\UjYUDYhfc!Dc]bhgaYaVYfg\]d fY[]ghYfZcfmcifaYaVYfg\]dcb`]bYUhpetro-points.com or at mcifbYUfYghDYhfc!7UbUXU`cWUh]cbhcXUm"FY[]ghYfmcifbUaY DYhfc!Dc]bhgaYaVYfg\]dbiaVYfUbXYad`cmYY biaVYfk]h\mcifGYUVcUfXdfc[fUaWccfX]bUhcfUbXghUfhfYWY]j]b[VcbigDYhfc!Dc]bhg"6cbigdc]bhgk]``ghUfhhc be applied automatically to your account after registering with your coordinator. Want to save on Fuel and earn even MORE Petro-Points? 7\YW_cihh\Y7=67DYhfc!Dc]bhgAUghYf7UfX®GUjY&WYbhgdYf`]hfYcbZiY`]bghUbh`mk\Ybmci[UgidUh DYhfc!7UbUXU d`igYUfbDYhfc!Dc]bhgYjYfmk\YfYmcig\cdMcik]``U`gcYUfb)$ACF9DYhfc!Dc]bhgUhU`` grocery stores, drug stores and Petro-Canada locations. For additional information or to register, contact your Seaboard program coordinator Jaime L. Campbell (jlcampbell@seaboard.acl.ca). 5g_mcifGYUVcUfXWccfX]bUhcfZcfXYhU]`gcb\ckhcYUfbYjYbacfYdc]bhgVm adding family members to your account. Petro-Canada is a Suncor business ™ ® Trademark of Suncor Energy Inc. Used under licence. MasterCard is a registered trademark of MasterCard International Incorporated. 5 14259E(1410) Shell Petroleum Group Hits Record Performance On October 18th, the Shell Petroleum group in Ontario surpassed a new milestone for safety performance as they recorded their 300th consecutive day without a mix on Shell business. Like all drivers in Seaboard’s fleet, the Ontario drivers have been faced with many challenges when delivering petroleum in the busy Ontario market over the past year. These challenges include an extreme winter, excessively busy roads in the GTA and busy service stations. Throughout this period which dates back to December 20th of 2013, our Shell team of drivers have excelled by continuously remembering their training and proper delivery procedures to ensure the safe and efficient delivery of their loads. We now find this group over 20,000 consecutive deliveries without a mix. Peter Penstone, Shell’s National Distribution Manager, sent the following note to the team: “On behalf of Shell Canada, I would like to congratulate Seaboard and its teams for 300 days of mix free performance. Thank you to the dispatch and HSSE teams and most importantly the drivers, who truly make this happen. It is a testament of what can happen with attention to detail and following procedures. This is the best performance ever in the long-standing relationship between Seaboard and Shell. Achieving Goal zero is never easy but you have proven it can be done. Keep up the good work and thanks for the outstanding performance!” Optional Health Benefits Program – Owner Operators and Owner Operator Drivers In response to the many requests to provide owner operators and owner operator drivers with health benefits, the Seaboard Transport Group has partnered with Manulife and Fraser & Hoyt to provide an optional benefits program to our owner operators and owner operator drivers. Starting in May of 2013, all owner operators and owner operator drivers across Canada have been eligible to enroll in benefits through Manulife Financial. Your group plan is administered by Fraser & Hoyt Benefits. Fraser & Hoyt will manage program enrollment, answer any questions about coverage, and process premium payments for this plan. Please note that Seaboard has facilitated this program but will not administer any portion of this plan. To enroll, please phone: Toll Free: 1.888.847.4424 / New Glasgow: 902.752.0663 Plan number: #57620 Plan Name: Owner Operator Association Group Insurance Plan Please contact Fraser & Hoyt with any questions. A reminder that this program is 100% optional – there is no obligation to enroll. Well done and congratulations to all. Please note that owner operators and owner operator drivers of Mantei’s Transport are offered an alternative program through the Mantei’s benefits provider. Please contact Monica Brown to enroll: monica.brown@manteis.com TODD STAUFFER GENERAL MANAGER OF OPERATIONS - CENTRAL ENERGY KYLA CHAMBERLAINE HR GENERALIST Dorie’s Promise, Guatemala On October 10th, 2014 Randy Shulz (R&G Operations Manager) along with his sons Colson (17), Bennett (15), and Dillon (13) Schulz with 13 other friends, flew off to Guatemala. Their Great Adventure was to work with “Forever Changed International” at Dorie’s Promise. (www.foreverchangedinternational.org) Dorie’s Promise is a privately run orphanage that provides children a structured home life in a clean and safe environment. There were 26 kids in the home during our visit. We stayed at Dorie’s Promise in the guest house. We made our own breakfast in the morning and then for lunch and supper we would have whatever the kids were having. There are 2 chefs on staff. During our 7 days, we helped out by playing with the children as well as with the daily work required to run the orphanage. The children enjoyed murder ball, soccer, Canadian football, baseball, catch, skipping and just a lot of running in general! The lady’s at Dorie’s who take care of the children are called “Special Moms”, they have a very special calling. They work 24 hours on, and then 24 off. Most of the people we met there work 6 to 7 days a week. When we played with the kids, the “Special Mom’s” would have time to do other work away from the children. They had classes and meetings with people to 6 thank them and inspire them. When we were away from the orphanage, we got to see a lot of amazing things in Guatemala. This is a photo of Belsi. She is 11 years old, and has been there for 9 months now. She stole my heart. By the way, that is icing on my nose! RANDY SHULZ OPERATIONS MANAGER WINTER 2014 Seaboard Transport Leadership Training Program Shown here are the most recent graduates of the corporate sponsored Seaboard Transport Leadership Training program held at the Dartmouth facility during September 2014. The program was initially designed for HSE personnel and driver trainers, however, it was identified last year that with a few changes to format, it would have value added to extend this program to all personnel that are holding a leadership position. The program overviews modules such as the fundamentals of safety, communication and listening, understanding of the leadership role, addressing adversity, presentation skills, incident investigation – contributors and root causes, and behavioral assessments; just to name a few. I would like to thank each participant for their interest and subsequent engagement in this leadership program. Well done and congratulations. HARV ROBERTS DIRECTOR - HSE Shown here at their graduation with their leather jackets and certification plaques are; Front row from left to right: Mike Lojzer, Compliance Supervisor – Toronto, ON • John Rector, Driver Trainer - JPB – Moncton, NB Laurence Sinkewicz, HSE - R&G – Regina, SK • Jack Schlamp, Driver Trainer - Wiebe - Grande Prairie, AB Tracey Orme, HSE Coordinator - Wiebe – Edmonton, AB Back row from left to right: Derek Cristofoli, HSE Coordinator – Seaboard – Toronto, ON • Chris Williams, HSE Coordinator – Seaboard – Montreal, PQ Shawn Labbe, HSE Supervisor – Wiebe – Grande Prairie, AB • Jeff Gerber, Driver Trainer – Harmac Chemical – Toronto, ON John Marcinkevics, Driver Trainer – Mantei – Edmonton, AB • Collin Harvey, Driver Trainer – Seaboard – St. John’s, NL Walter Lottridge, Driver Trainer – GWR – Oakville, ON • Robert Misner, Driver Trainer – Dartmouth, NS Lysa Munroe, Operations – Harmac – Toronto, ON Leadership Program for Module 1 Shown here are the most recent enrolled participants of the Leadership Program for Module 1 being held at the Dartmouth Facility in November 2014. Again, the program was well represented from various brands across the country. It provides a great venue for interaction, sharing of ideas and experiences, and allowed feedback for continuous improvement. Shown here are; Back row from left to right: William Vronick, Driver Trainer – Seaboard – Ottawa, ON • Rob Beattie, Driver Trainer – Harmac – Sarnia, ON Martin Moffatt, HSE Supervisor – Mantei – Calgary, AB • Mark Wright, Team Lead Operations – Harmac – Toronto, ON Mark Hoskins, Driver Trainer – Wiebe – Edmonton, AB • Ralph Murphy, Driver Trainer – GA Foss – Toronto, ON Grayham Person, Driver Trainer – Mantei – Edmonton, AB • Guillame Duguay, Driver Trainer – Seaboard – Montreal, PQ Front row from left to right: Steve Spenst, Driver Trainer – Wiebe – Edmonton, AB • Dave Jenkins, Driver Trainer – Seaboard – Toronto, ON Dave Smart, Driver Trainer – GA Foss – Toronto, ON • Charlie Girouard, Driver Trainer – JPB – Moncton, NB The invitation was extended to all potential driver trainers, all brands, all personnel in a leadership capacity, and all operating orbits. If you have interest in this program, please discuss with your supervisor for more information and endorsement for upcoming programs. Regards, HARV ROBERTS DIRECTOR - HSE 7 HDL – A Transformative Year Great Teamwork! It has been a “transformative” year for our HDL businesses. The ASIST team is excited about the successful implementation of its new fuel inventory forecaster functionality within our Central Petroleum group. Our Chemical Liquid business, led by Greg Coughlin, GM and Mario Brcic, Business Development Manager, has really matured over the last year. Greg has built an excellent operations team to support the business and consistently execute the fundamentals of the business operation. The team’s focus on controlling costs, improving asset productivity, servicing the customer better and creating a better environment for our drivers has led to improved and sustained margins, a stable driver base and an ever growing reputation in the marketplace that Harmac will deliver on its commitments. Mario’s leadership around customer rates has allowed Harmac to continue its effort to become a leader in the marketplace for bulk chemical liquid driver compensation. Harmac increased compensation programs to the drivers and owner operators this fall. In addition, and most importantly, our safety and responsible care performance in the Chemical division has continued to improve and beat targets. Working with our Central Petroleum group, who embraced the philosophies of inventory management that are now available to us through our newly introduced TMW software, the Esso Operations group has improved inventory forecasting, which, in turn improved the overall dispatch process. Todd Stauffer, General Manager of Operations - Central Energy was recently quoted saying, “our ESSO group has operated over 280 days without a run out in one of the most challenging markets in North America, thanks in large part to the effective use of this new automated process”. Please join me in offering a big thank you and word of congratulations to the Chemical Liquid division team for a job well done. With success comes growing expectations, and we all look forward to Harmac building on our successes next year. Our Moncton business, led by Rick Johnson – GM and Robbie Bisson – Operations Manager / Planner, has faced challenges in a very difficult industry sector. There have been significant changes to the organization over the last year in Moncton which we believe will lead to continued improvement in business operations. The addition of Rick Johnson, a tenured and well respected senior manager from the general and automotive freight sectors, brings a disciplined approach to management which will help the Moncton Division close the remaining operational gaps and position the business for sustained growth. There have been a number of new people added to the Moncton team. This team’s work of late has stabilized and grown the driver base in Moncton, stabilized service levels, and allowed Moncton to take on two separate mail contracts. They have also been working on getting the operating fundamentals to a level that is consistent and sustainable. The team has also worked hard to improve the driver environment and to that end passed along driver and owner operator pay increases this past summer. The Moncton Team deserves a big thank you for the progress this year and we look forward to continued improvement into next year. DAVID MACDONALD VP OPERATIONS - HDL 8 When David Beaton, Senior Manager, Information Systems, discussed the new functionality he noted a key to success was the quick adoption of the new process by the ESSO Operations team and stated “we look forward to achieving similar time savings for Operating Managers as we implement the new functionality with the TMW roll out to other regions across Canada”. BRYANT DEVEAUX, C.A. SENIOR DIRECTOR OF FINANCE AJ Weigand Update The folks from South of the Border, AJ Weigand (AJW), are pleased to report that we are on track to hit our targets. We continue to work hard to improve and grow the company in a Safe, Reliable and Professional manner. AJW is rolling out the Ambassador Program and have selected the following individuals as our Ambassadors: Craig Benfield, Chester Schmucker, Brad Walser and Kris Weitkunat. These individuals will work with management to assist in the driver recruiting and retention process. AJW has applied to become a Responsible Care Partner. We look forward working with our two customer sponsors; Lubrizol, and Ashland. AJW has expanded its customer base by adding new customers in strategic geographic locations in the US. MARK KADLEC DIRECTOR OF BUSINESS DEVELOPMENT HARMAC NORTH AMERICA Community Matters In October, the office staff at 721 Wilkinson Ave, Dartmouth collected donations on behalf of Feed Nova Scotia for the East Christian Food Bank, and received the following thoughtful note from Pat Rodenhiser, CEO. “I wish to express our thanks for the lovely donation of food and other items which you provided to the East Christian Food Bank. I can assure you that each and every item was well appreciated and given out to our clients. We served 206 families in the month of October.” Thank you to everyone who participated. MARK SHANNON PRESIDENT & COO, SEABOARD TRANSPORT WINTER 2014 Seaboard’s 50th Anniversary Holiday Celebration Mark Shannon, President & COO, Seaboard Transport presenting the Group of Companies Joe Shannon, Founder of Seaboard Transport These gentlemen received a special service Award created by Nova Scotian Crystal for their service. They are from left to right: Joel Shannon, Vice President Procurement, Darrell MacNeil, Fleet Maintenance Manager, Jim Dibbin, Vice President Sales, Harry Kelley, Regional Manager Operations, Harv Roberts, Director of Safety and Compliance, Robert MacQuarrie, Senior Vice President Operations 5 Year Award recipient Bryant Deveaux, Senior Director of Finance 5 Year Award recipient Stephanie Lynk, Team Lead Fuel/Fleet 10 Year Award recipient: John Walsh, Driver 5 Year Award recipient: Rejean Frenette, Driver 5 Year Award recipient: Tim Coade, Driver 9 Human Resources Policy Reminder Ensuring our work environment is safe for all employees and contractors is a top priority for the Human Resources Team. Posted in lunchrooms, terminals, and driver rooms across the country members of the Seaboard Transport Group of Companies can find the following policies: 1. HR-4-A-14 Discrimination and Harassment Policy a. Provides general definitions for discrimination, harassment and retaliation; b. Bans and prohibits discrimination, harassment and related retaliation; and sets forth procedures for employees to follow when they feel a policy violation has occurred. 2. HR-4-A-15 Workplace Violence Prevention Policy a. Prohibits workplace violence to ensure no worker is subject to violence; b. Definition: Workplace Violence: Workplace violence constitutes any action, conduct, threat or gesture of a person towards an employee or independent contractor in their workplace that can reasonably be expected to cause harm, injury or illness to that employee. 3. HR-4-A-16 Workplace Bullying Policy a. Prohibits bullying the workplace to ensure no worker is bullied; b. Bullying is usually seen as acts or verbal comments that could mentally hurt or isolate a person in the workplace. Sometimes, bullying can involve negative physical contact as well. Bullying usually involves repeated incidents or a pattern of behavior that is intended to intimidate, offend, degrade or humiliate a particular person or group of people. To learn more about each policy employees and contractors can read the policies posted in their respective offices, locate the policies on the company’s internal Intranet or email hr@seaboard.acl.ca to obtain a copy of the policy. Reporting Obligations – Employees Individuals who believe they have been subject to or have witnessed acts of discrimination, harassment, bullying or violence or retaliation should report the events to the Human Resources Director and a Senior Manager in a timely manner. Report Obligations – Supervisors & Managers Supervisors and managers are directed to take all appropriate steps to prevent and stop discrimination, harassment, bullying or violence in their areas of responsibility. Any supervisor or manager who is subjected to, witnesses, or is given written or verbal complaints of discrimination, harassment, bullying or violence or acts of retaliation must immediately report it to the Director of Human Resources. Supervisory personnel who are contacted by an individual that wishes to file a complaint of discrimination, harassment, bullying or violence shall assist the complainant, and ensure that they are able to contact the Director of Human Resources. Enforcement Seaboard Transport Group of Companies has a zero tolerance for infractions of all of the above policies. Violation of any part of these policies may result in disciplinary action, up to and including termination. JASON FLEMING DIRECTOR OF HUMAN RESOURCES Mantei’s Update Employment Equity Update Mantei’s Transport Ltd. lost a valued employee and friend this fall. Mr. Jim Tymiak passed away July 26, 2014 at the age of 62. Jim was a driver for Mantei’s, working out of the Regina branch since May 2006. Our sympathy goes out to the Tymiak family. We would like to congrate Billie Mantei (Compliance Admin) on the birth of her beautiful little girl “Alyssa Joe” on May 15th. Best wishes to the Mantei family! Congratulations to Jesse Bailey (Midwest Shop Foreman) on the birth of his beautiful baby girl “Isabel” on October 13th. Best wishes to the Bailey family! We are currently undergoing renovations in our Calgary branch, which will expand our training area, and drivers room to make it more driver centric. We hope to be done renovations early next spring. JIM TYMIAK We are happy to announce that on September 4th, 2014 we received confirmation that our 2013 Employment Equity Report had been closed. We were awarded full Report Compliance Index points for our report. By receiving full points this reinforces our commitment to employment equity and the success of our ongoing 5 year plan. We wish to congratulate Joe Shannon and family on 50 years of success! You can also see our commitment to Employment Equity on our website at: http:// seaboardtransportgroup.com/ careers/employment-equity/ MONICA BROWN CONTROLLER KYLA CHAMBERLAINE HR GENERALIST 10 HEALTHY FLEET WINTER 2014 The Seaboard Transport Group cares about the Health & Wellness of our Employees and Contractors. Effective July 1st, all Owner/Operators, Owner/Operator Drivers, Company Drivers, Fleet Maintenance Staff and Office Staff will have FREE access to a Health and Wellness program designed specifically for the trucking industry. Sign up now at www.healthytrucker.com/signup to receive any(or all) of the following: Full Health Assessment Personalized Nutrition and Fitness Report Meal Planning Fitness/Exercise Suggestions Daily Text Tips Daily Food and Exercise Log Weekly Wellness Newsletter 100% of the program costs are covered by the Company. BONUS In addition to the above, 25 applicants each month from Seaboard Transport will be selected to receive Health Coaching from Melodie Champion. Your Price: $0 Health Coaching Program Price: $39.95 (+tax) (100% of the program costs are covered by Seaboard Transport) Sign up here - www.healthytrucker.com/signup HEALTHY TRUCKER 1-855-422-8333 z healthytrucker.com MRK-040414E 11 WEST CENTRAL EAST Jas Bains Greg Coughlin Joe Johnson 1. Current position with the organization? Business Manager, Mantei’s. 1. Current position with the organization? General Manager Liquid Chemical Divison 1. Current position with the organization? Division Manager Maritime Petroleum. 2. Office location? Calgary, AB. 2. Office location? North York, ON. 2. Office location? Dartmouth, NS. 3. # Years with Seaboard: 1.5 years. 3. # Years with Seaboard: 2.5 years. 3. # Years with Seaboard: 9 years. 4. On an average day, what are some of the things you might do? Oversee dispatch, interview and hire drivers, look after process management, manage driver and customer escalations, key financial run outs, compliance, analysis and special projects. 4. On an average day, what are some of the things you might do? Review operational results for profitability, resolve maintenance pay, maintenance, customer and driver escalations. 4. On an average day, what are some of the things you might do? Keep the ball rolling in an efficient manner. 5. Why did you decide to become a Operations Manager for a transportation company? It was the next step of my succession plan. I began my career with SLC in dispatch. 6. What are some of your favourite projects that you’ve worked on? Implementation of the Driver Elog Program. It provided us a very valuable tool to manage driver hours to both remain compliant and also make sure drivers are getting the breaks they need. 7. What are the most challenging aspects of your job? Weather and breakdowns. 8. What is one aspect about your job people would be surprised to know? 60 hour work weeks are very common. 9. What kind of education/degree program is best to become an Operations Manager in this industry? There is nothing like on the job training. 5. 6. 7. 8. 9. Why did you decide to become a Business Manager for a transportation company? I like having variety in my day, I am also working on my Certified Management Accountant (CMA) designation which aligns with the financial responsibilities. What are some of your favourite projects that you’ve worked on? Audit preparation - because I like digging through information and compiling what the current state of the business is and then determining what we need. What are the most challenging aspects of your job? I would say the most challenging aspect is overseeing dispatch because of the variances you see day to day. These can be volume related concerns associated with weather, customer demand etc. What is one aspect about your job people would be surprised to know? The number of times my phone rings. What kind of education/degree program is best to become an Operations Manager in this industry? Obtain an educational background in business and operations management. 10. What do you think some of the attributes of a good Operations Manager are? Being personable, able to deal with people, being analytically savvy, and willing to accept change and run with it. 11. What are some of the trends you see emerging in your field that could help today’s students prepare for employment? Co-op programs are great because often operations management have trainee positions and they are definitely a good opportunity. 12. What are some of your professional and/or personal goals for the future? Finishing my designation, continue to travel as much as possible and to make sure I have a balanced work/life. 13. Do you have any hobbies? Basketball, skiing, ball hockey. 14. What is your favourite holiday and why? Christmas because of the atmosphere. Everybody is happy, and it’s a time to catch up with everybody. 5. Why did you decide to become an Operations Manager for a transportation company? Natural progression in the management system. 6. What are some of your favourite projects that you’ve worked on? Margin optimization through lane analysis and load pattern studies. I enjoy the mental aspect of working with these type of numbers/ analysis projects and building relationships with our drivers. 7. 8. 9. What are the most challenging aspects of your job? Dealing with the vast personalities I interact with on a daily basis. Understanding how to motivate and successfully coach individuals and to keep them all heading in the same direction to our overall goal. What is one aspect about your job people would be surprised to know? The volume of calls, emails and meetings in a normal day would surprise most. What kind of education/degree program is best to become an Operations Manager in this industry? Most days a degree in business with a minor in psychology. 10. What do you think some of the attributes of a good Operations Manager are? Good communicator, consistent, calm, analytical and process driven. 11. What are some of the trends you see emerging in your field that could help today’s students prepare for employment? The business world still needs people to work hard, be patient for advancement opportunities and have some loyalty to their employer. The need for skilled trades people is a continuing issue in our business. Mechanics and drivers are in short supply so to prepare for employment in these fields would be a great advantage. 12. What are some of your professional and/or personal goals for the future? Keep working hard and growing the Liquid Chemical business. 13. Do you have any hobbies? Coach baseball and playing golf. 14. What is your favourite holiday and why? Summer vacation. 15. What is your favourite food? Beef burgers. 15. What is your favourite food? Steak. 16. What is your favourite music? Hip hop. 16. What is your favourite music? Country. 17. What is your dream car? Nissan GTR. 17. What is your dream car? Bentley Continental GT. 18. What is your favourite place you have travelled? New York, NY. 18. What is your favourite place you have travelled? Hilton Head Island, SC because of the weather, golf courses and the slower pace on the island. 19. If you weren’t an Operations Manager today what would you be doing? I would be a lawyer. 19. If you weren’t an Operations Manager today what would you be doing? Teacher. 20. If you won the lottery what would be your first purchase? A condo building. 20. If you won the lottery what would be your first purchase? Winter home in Florida or Arizona. 20 QUESTIONS WITH... 10. What do you think some of the attributes of a good Operations Manager are? Getting to know your drivers and building relationships with them as well as your dispatch teams are essential. Being able to think on your feet and continue to function in high stress situations. 11. What are some of the trends you see emerging in your field that could help today’s students prepare for employment? With today’s very competitive market you need to watch your bottom line closely. Better utilization on your fixed assets. 12. What are some of your professional and/or personal goals for the future? Professional goals – To one day be as good as Harry Kelley. Personal Goal – Get back in shape. 13. Do you have any hobbies? Love all sports. 14. What is your favourite holiday and why? In operations I would like to cancel holidays, but if I have to choose one it would be Christmas because everyone is happier during that season. 15. What is your favourite food? BBQ Steak. 16. What is your favourite music? R&B. 17. What is your dream car? Mercedes Benz SLS AMG GT. 18. What is your favourite place you have travelled? Gillette stadium for a New England Patriots game. 19. If you weren’t an Operations Manager today what would you be doing? Teaching. 20. If you won the lottery what would be your first purchase? A Motor Home to tour every MLB stadium next summer. WEST CENTRAL EAST Marc Labbe Danny Castellanos Rick Johnson 1. Current position with the organization? Operations Manager, Wiebe Transport 1. Current position with the organization? Commercial Division Manager Central Energy 1. Current position with the organization? General Manager – HDL 2. Office location? North York, ON. 2. Office location? Moncton, NB. 2. Office location? Sherwood Park, AB. 3. # Years with Seaboard: 16 months. 3. # Years with Seaboard: 2 months. 4. On an average day, what are some of the things you might do? A variety of duties, including guiding/ mentoring managers and dispatchers that report to me, dealing with drivers, communicating with customers, reviewing and addressing financial and maintenance issues. 4. On an average day, what are some of the things you might do? Planning for the next day, recovering from any escalations, recruiting, finance, human resources, maintenance, property etc. In operations you can wear a lot of hats. 5. Why did you decide to become a Operations Manager for a transportation company? I started off as the business manager in Ontario and kept growing with the company. As I grew into the role I began to realize that the knowledge I was privileged enough to be privy to and learned would have a greater impact if I were in the position to make the actual decisions for my divisions therefore increasing my personal level of job satisfaction. 5. Why did you decide to become a Operations Manager for a transportation company? Natural progression over the last 25 years within the transportation industry. 6. What are some of your favourite projects that you’ve worked on? The one that sticks out to me the most right now refers to our division’s performance in regards to PM services. What are some of your favourite projects that you’ve worked on? Because of the short time I have been with the company there are multiple large projects on the go. I am enjoying the ones that are TMW related as well as driver and customer focused projects. 7. What are the most challenging aspects of your job? That one is easy, it’s the daily firefighting. I try to attack every day with a game plan (actually every week for that matter) and find myself side tracked with firefighting a lot of unexpected escalations. What are the most challenging aspects of your job? Balancing the daily activity to ensure you are meeting driver, corporate and customer expectation with the goal to continue to make us better each day. 8. What is one aspect about your job people would be surprised to know? Probably the number of hats you wear in a day – working with human resources to finance in less than an hour sometimes. 9. What kind of education/degree program is best to become an Operations Manager in this industry? I think the best plan is a business program with focuses on economics, finance, human resources and organizational behavior. Then trucking industry knowledge is learned through developing your career. 3. # Years with Seaboard: 1year. 4. On an average day, what are some of the things you might do? Driver escalations, oversee operations, safety, human resources and financials (profitability). 5. 6. Why did you decide to become a Operations Manager for a transportation company? I’ve been in the transportation business for 22 years; it’s a natural progression and keeps me challenged. What are some of your favourite projects that you’ve worked on? Challenging our team to do better. Working with people, bringing out the positives and realizing potentials. 6. 7. 7. What are the most challenging aspects of your job? Time management, it always seems I could use an extra 12 hours in a day. 8. What is one aspect about your job people would be surprised to know? It’s amazing how a thank you and a smile can make someone feel. 9. What kind of education/degree program is best to become an Operations Manager in this industry? Finance background. 8. 10. What do you think some of the attributes of a good Operations Manager are? Patience, being able to handle stress, and people skills. 11. What are some of the trends you see emerging in your field that could help today’s students prepare for employment? Study analytics and business psychology. 12. What are some of your professional and/or personal goals for the future? CEO of Seaboard, what else? 13. Do you have any hobbies? Snowboarding, hockey and family time. 14. What is your favourite holiday and why? New Year’s. 15. What is your favourite food? Spaghetti or filet mignon. 16. What is your favourite music? ABBA to ZZ Top, depends on the situation. 17. What is your dream car? 58 ‘vette. 18. What is your favourite place you have travelled? Rockies, BC. 19. If you weren’t an Operations Manager today what would you be doing? Probably driving a truck. 20. If you won the lottery what would be your first purchase? A family trip to Europe. 9. What is one aspect about your job people would be surprised to know? I remember asking my supervisor years ago “why is everything operations fault?” and he answered me “because everything is operations fault”. I think people would be surprised how much we are truly driving the proverbial bus and how the decisions we make (or don’t) affect so many outcomes. What kind of education/degree program is best to become an Operations Manager in this industry? Anyone who majors in Social Studies. 10. What do you think some of the attributes of a good Operations Manager are? Firstly, a good operations manager needs to clearly identify and communicate what the organizations end goal is. Once you’ve established that everyone is working collectively a good manager should look inward to understand what they have to offer their people whether it’s, resources, training, education, guidance etc. 11. What are some of the trends you see emerging in your field that could help today’s students prepare for employment? I think the trendy answer to this would be innovation in terms of technology and while this holds true we have to recognize that in Ontario Market we are becoming vastly multi-cultural and it’s imperative that the future leaders of our company are people that can transcend the barriers of culture, language or gender. This is why I believe students from the social studies disciplines will be of great value to our industry because at the end of the day it’s still a “people business”. 12. What are some of your professional and/or personal goals for the future? I think being relevant every day and making an impact. 13. Do you have any hobbies? Cross fit/Boxing. 14. What is your favourite holiday and why? Thanksgiving, I love the fall season because it’s not too hot and not too cold and the fishing is at its best, ...love it. 15. What is your favourite food? Anything my wife cooks. 16. What is your favourite music? Constantly varied, from pop, to metal, to Johnny Cash, to Mile Davis. 17. What is your dream car? Ferrari LaFerrari. 18. What is your favourite place you have travelled? It’s a tossup between Greece and Tofino B.C. 19. If you weren’t an Operations Manager today what would you be doing? I’d own a Crossfit/mixed martial arts gym. 20. If you won the lottery what would be your first purchase? Anonymity (if that’s possible). 10. What do you think some of the attributes of a good Operations Manager are? Interpersonal skills, strong decision making and analytical skills and it helps if you are a people person – to be a successful manager you must be able to manage relationships. 11. What are some of the trends you see emerging in your field that could help today’s students prepare for employment? For the role that I’m in the education in business is the way to go. For the industry, people coming out of school need to look at the trucking industry and understand the driver/mechanic shortage that is occurring which creates opportunities in those fields. 12. What are some of your professional and/or personal goals for the future? I plan to take the brand division of Seaboard (JP Baughan) and make it the division that it has the potential to be, and then grow it. 13. Do you have any hobbies? I do home renovations and love to spend time with my family as well as to travel and personal training. 14. What is your favourite holiday and why? Probably July 1st, Canada day, because it signals the beginning of summer which is my favourite time of the year. 15. What is your favourite food? A really good lean steak. 16. What is your favourite music? Classic country. 17. What is your dream car? 1969 Mustang Mach- 1 428 cobra jet. 18. What is your favourite place you have travelled? Aruba. 19. If you weren’t an Operations Manager today what would you be doing? Probably a contractor doing home renovations. 20. If you won the lottery what would be your first purchase? The first would be a big family vacation in the South somewhere, and then the car. 20 QUESTIONS WITH... Seaboard Transport Group Scholarship Program In November 2011 we had the pleasure of introducing the Seaboard Transport Group Scholarship Program. This program offers a scholarship to the children of our office staff, maintenance staff, driving staff as well as owner/operators and their drivers towards post-secondary education. Scholarships for the 2014-2015 Academic Year were awarded to 30 well-deserving students representing multiple operating divisions across the company who met the program requirements. The Seaboard Transport Group Companies Educational Scholarship is open to all children of Seaboard (Group of Companies) employees and contractors. This scholarship program is an important part of our long term retention program at Seaboard and demonstrates our commitment to being the preferred place to work in the transportation industry. MARK SHANNON PRESIDENT AND COO 2014/2015 Scholarship Recipients: Kelsey Armstrong Parent: Mike Armstrong, Seaboard Transport Angelina Kinderchuk Parent: Les Tunke, Wiebe Transport Sahril Ternes Parent: Donald Ternes, Mantei’s Transport Alissa Bakker Parent: Ed Bakker, GA Foss Transport Grace MacDonald Parent: David MacDonald, Seaboard Transport Kent Timan Parent: Myro Lawryshyn, Foss Transport Elizabeth Blois Parent: Harvey Blois, Seaboard Transport Sara Campbell Parent: Neil Campbell, Seaboard Transport Marlanda Durant Parent: Cathy Durant, Mantei’s Transport Nathan Gates Parent: Brian Gates, Seaboard Transport Courtney MacKay Parent: Rob MacKay, GA Foss Transport McKenzie Mantei Parent: Ron Mantei, Mantei’s Transport Victoria McNeil Parent: Sandy McNeil, Seaboard Transport Abby Pearson Parent: John Pearson, GA Foss Transport Stephanie Verahegen Parent: Dan Verhaegan, GWR Shannon Verahegen Parent: Dan Verhaegan, GWR Dana Vesely Parent: John Vesely, AJW Lisa Vesely Parent: John Vesely, AJW Ashley Haines Parent: Scott Haines, Harmac Transport Dylan Pearson Parent: John Pearson, GA Foss Transport Amber Walser Parent: Brad Walser, AJW Jesse Hayer Parent: Mark Hayer, Harmac Transport Katherine Simms Parent: John MacDonald, Seaboard Transport Jamie Wicks Parent: Cordell Wicks, Seaboard Transport Zechariah Henderson Parent: Paul Henderson, Harmac Transport Joseph Spring Parent: Mike Cannavino, AJW Nicole Wicks Parent: Cordell Wicks, Seaboard Transport Janna Henzel Parent: Roman Henzel, GWR Travis Stauffer Parent: Todd Stauffer, Harmac Transport Mitchell Williams Parent: Debbie Pumphry, AJW Photos Around the Company Shown here is the HR Team at the Driver Reach Out event in North York. Employees and contractors were treated to a fire oven pizza truck! Shown here is Karamjit Singh receiving his 5 year service award. 14 Left to right - Kelly Vultao (Recruitment and Retention Specialist - Harmac Transport), Jocelyne Beaulieu (HR Generalist), Kyla Chamberlaine (HR Generalist), Julianna Debedin (HR Co-op Student), and Simon Ma (Recruitment Process Manager) Pumpkins – The employees in the Dartmouth, NS participated in a pumpkin carving contest for Halloween. Congratulations to Shirley Deveaux – Accounts Payable who won the contest! (4th pumpkin in from the left) WINTER 2014 Congratulations to our years of service award recipients. We would like to sincerely thank you all for your hard work, dedication and commitment. 5 Year Service Award Stephanie Lynk (Seaboard) France Thibodeau (Seaboard) Michael Armstrong (Seaboard) John Ashurst (Seaboard) Bruce Beechey (Seaboard) James Sr Blagdon (Seaboard) Lorne Brenton (Seaboard) Matt Buffett (Seaboard) Harvey Butler (Seaboard) Tim Coade (Seaboard) William Corbett (Seaboard) Travis Crowell (Seaboard) Glenn Dueck (Seaboard) Rejean Frenette (Seaboard) Mario Furman-Vilchez (Seaboard) Stephane Harvey (Seaboard) Roman Henzl (Seaboard) Abbas Issa (Seaboard) David Johnston (Seaboard) John Kropf (Seaboard) Pierre Lalonde (Seaboard) Martin Leduc (Seaboard) Charles May (Seaboard) John McAnespy (Seaboard) Brad McNeil (Seaboard) Frederic Morel (Seaboard) Christopher Mullin (Seaboard) Tony Pardy (Seaboard) Dale Parlee (Seaboard) Lorne Patterson (Seaboard) Imre Peski (Seaboard) Osman Rana (Seaboard) Eric Robidoux (Seaboard) Simon Roy (Seaboard) David Saunders (Seaboard) Paul Shepherd (Seaboard) Bill Evans (Mantei’s) Dan Greenland (Mantei’s) Mark Lofthouse (Mantei’s) Ali Abid (Harmac) Deano Fortella (Harmac) Alex Lawryshyn (Harmac) Myro Lawryshyn (Harmac) David MacMillan (Harmac) Mandeep Mader (Harmac) Parwiz Mohiby (Harmac) Kai Song (Harmac) Al Yalchin (Harmac) Admir Arnautovic (Harmac) Terilee Friesen (Wiebe Transport) Peggy Barnes (Wiebe Transport) Carman Torgerson (Wiebe Transport) Darren Ottmeier (Wiebe Transport) Glen Pilgrim (Wiebe Transport) Charles Magdanz (Wiebe Transport) Chris Long (Mantei’s) Cory R. Mantei (Mantei’s) Khamboum Askharth (Harmac) Doug Anderson (Harmac) Ed Chaffe (Harmac) Sam Galastan (Harmac) John Walsh (Harmac) Barry Wilson (Harmac) 15 Year Service Award Johnathan R. Brown (Mantei’s) Mal Weston (Mantei’s) Steve Spenst (Wiebe Transport) Douwe Bouma (Wiebe Transport) 20 Year Service Award Robert Fijalkowski (Mantei’s) Rene Lefebvre (Mantei’s) I am happy to announce that Harmac is now accredited by Transport Canada to perform M5 testing on our propane tankers. Previously, all this work had to be done at a sublet facility, so this is great news for the company. Harmac is also pleased to have performed it first Propane M5 testing in our Sarnia garage. Our garage in Grande Prairie is licensed to perform the M5 testing by Transport Canada, and before Sarnia was the only place these inspections could be done within the Company. I would also like to announce that Garry Stewart traveled to Dartmouth to train technicians from Dartmouth, Sydney and Moncton to perform the annual VK portion of B620 testing recently and extend thanks. DARRELL MACNEIL FLEET MAINTENANCE MANAGER Esso Division Continues on a Roll 10 Year Service Award Stewart Bonnefant (Seaboard) Mark Carter (Seaboard) Russ Craig (Seaboard) David Deyman (Seaboard) Charles Holmes (Seaboard) Chris Strome (Seaboard) John Warren (Seaboard) Darin Rufiange (Wiebe Transport) Fleet Update Rod Mckinnon (Wiebe Transport) 25 Year Service Award Wilfred Lumley (Mantei’s) Jim Scott (Wiebe Transport) Robert Mackay (Wiebe Transport) 30 Year Service Awards 35 Year Service Awards Carol Raessler (Mantei’s) Ron Mantei (Mantei’s) In late September, Central Energy was able to celebrate a remarkable achievement with our Esso team of a perfect summer without a carrier caused runout. The drivers and Pictured with Bob MacQuarrie and Todd Stauffer are the Esso Operations Team operations group were of Derek Cristofoli, Dan Fisher, Serhiy able to accomplish this feat D’yachyshyn, Samer Zein, Bernard Kuzhangaira and Feisal Lalani. despite an unusual amount of terminal delays and supply outages. The group received a letter of commendation from Rick Quillin, National Fleet Manager for Esso as well as receiving congratulations from Senior Vice-President of Energy, Bob MacQuarrie and General Manager, Central Energy, Todd Stauffer. As of this writing, the group is now at 235 consecutive runout free days (16,000 deliveries!) as they set their sights on a clean winter. Please join with us in congratulating this entire team of drivers and Operations personnel on this remarkable performance. TODD STAUFFER GENERAL MANAGER OF OPERATIONS - CENTRAL ENERGY 15 Corporate Facebook Page Would you like to connect with friends and co-workers across the country? Would you like to receive regular updates on our corporate programs and announcements? If so, you can follow us on Facebook. You can access our Facebook page by searching for “Seaboard Transport Group of Companies” on the Facebook site. Don’t forget to “Like” our corporate Facebook page! Employee Photo Contest In our ongoing search for beautiful photography to use in marketing campaigns etc., we are having a photo contest! The idea was born when this gorgeous photo of one of our trucks at sunset was discovered. This photo was taken by Mervin Schenher, Mantei’s. Please submit to me the nicest non-professional pictures you have of our trucks and/or facilities and we will post them in the next issue of the Headliner. The photos will be judged by Mark, and winners will be determined to receive a gift card for fuel! First place winner gets $300, second gets $200 and third place will get $100! Please send submissions to: jlcampbell@seaboard.acl.ca Employee Achievements We would like to congratulate the following employees on their achievements: Simon Ma, Recruitment Process Manager Received his Certified Human Resources Leader (CHRL) Designation. The CHRL designation is a nationally recognized level of achievement within the field of human resources. Jackie Digout – Financial Project Manager Graduated with her CMA designation in October. The CMA (Certified Management Accountant) designation is a nationally recognized level of achievement within the accounting field. 16 Coffee Corner Sudoku 3 2 8 9 5 7 1 4 9 2 9 3 2 5 1 1 3 8 7 5 5 8 9 7 3 4 8 4 9 8 9 5 3 2 1 8 6 5 3 9 8 2 4 2 1 4 9 7 8 1 4 1 7