September 27

Transcription

September 27

Ferry Advisory Committee
Meeting Minutes
Meeting Details:
FAC:
Date:
Location:
Time:
Northern Sunshine Coast
September 27, 2006
Town Centre Hotel, Powell River
1:00 p.m.
Attendees:
Committee
Greg Aivazoff, Chair
Ken Barton
Jim Johnson
Jane Cameron
Ted Cooper
Bill Cripps
Brenda de Graag
Jack Metcalf
Denise Reinhart
Matt Macey
Barbara Price
David Moore
BC Ferries
Captain Gordon Nettleton, Marine Superintendent
Senior Captain Neil Keeper, Comox – Powell River
Senior Captain Martin Doyle, Saltery Bay – Earls Cove
Acting Sr Captain Michael Smit, Texada – Powell River
Judy Cryer, Manager, Terminal Operations
Gary Leitch, Manager, Stakeholder Relations
Amar Johal, Director, Sales & Community Relations
Roberta Chartier, Manager, Customer Care Centre
Kristina Berg, Manager, Reservations Centre
1. Call to Order: 1:00 p.m.
2. Approval of Agenda:
The agenda was approved with the addition of the following items:
•
promotions
•
public advertising
3. Presentations
a. Public
•
Malaspina Coach Lines: Mr. Ali Ismail, President and Mr. Rick Wolfe Manager of
Malaspina Coach Lines spoke on the impact of the recent enforcement of existing policies
at Langdale Terminal. Mr. Ismail noted that the trip from Powell River to Vancouver
involves two lengthy road trips. It is difficult to control the driving time associated with
these two legs of the trip. To make the trip as efficient as possible for customers
Malaspina needs the cooperation of BC Ferries. BC Ferries is not waiting at Langdale for
the Malaspina bus which is late because the R7 ferry was late. There is a need to review
the schedules. Two hours is not enough time on the Earls Cove to Langdale portion of
the trip. Following a lengthy discussion of the details of the trip from Powell River to
Langdale the following action was agreed:
Action: BC Ferries (Amar Johal) will work with Malaspina Coach Lines over
the next 30 days to work on a solution for all.
Northern Sunshine Coast Ferry Advisory Committee
Meeting Date: September 27, 2006
Page 1 of 5
b. Operations Report
•
Captain Gordon Nettleton reported on Operations since the last meeting. His report is
attached to these minutes. The following issues arose from the report:
•
A large Cavalcade of motor homes caused trouble for other members of the traveling
public September 14th and 15th. The question was asked whether earlier public notice
would have been possible. Part of the problem was insufficient information from the
organizers of the event. The newspaper often receives notice too late to report.
Matt Macey noted that the ferry report is on Jet FM radio.
Action:
BC Ferries (Pam Young) to ensure all radio stations and community
TV receive service notices.
•
Brenda de Graag noted the need for another berth at Powell River so cruise ships and
BC Ferries can tie up and still operate R18.
•
Jane Cameron asked why did safety incidents double on R17? Captain Keeper explained
that the increase was caused by pre-existing medical conditions of customers rather
than events on the ship.
•
Captain Nettleton explained the crewing levels associated with various licenses. Lower
license levels result in very few customers being left behind.
•
Jack Metcalf enquired how the new ships are being financed. Gary Leitch explained that
in general, 50% of the cost of new ships is being carried by internal cash flow (tariff,
catering revenue, service fees) and 50% by borrowing on capital markets. The costs of
new ships will be reflected in the price caps of the routes to which a new ship is
deployed.
4. Minutes of Previous Meeting:
a. Minutes of the meeting held on May 18 were approved and distributed on June 15, 2006.
Denise Reinhart questioned the completeness of the minutes (item 6.g.). She wanted the
following text added to the minutes:
“Many committee members were strongly opposed to the notion of expiry dates for
any discount program, and they urged the retention of transferable and meaningful
discounts for all residents of Powell River/Texada Island and other ferry dependent
communities.”
Gary Leitch explained the process for approval of the minutes (approved by the Chair and
the Marine Superintendent as soon as possible after the meeting; minutes are anecdotal not
verbatim; minutes are not revisable after posting to the website). Following discussion, it
was agreed that in the future the Chair would forward DRAFT Minutes to committee
members for review within a short timeframe.
Action:
Chair will send DRAFT minutes to committee members. Members will
review minutes within a time limit specified by the Chair.
b. Review of Action Items:
•
Captain Nettleton will provide a more detailed explanation of the report of safety
incidents on the routes. Completed in Operation report above.
•
The Chair of the committee, the Senior Master Route 17, and the Marine Superintendent
will meet to compare statistics on the departure of the 08:10 sailing from Powell River
with a view to explaining discrepancies in the reported OTP. Ongoing.
•
Captain Nettleton will direct ships and terminals to make announcements as required by
policy. Completed.
Page 2 of 5
•
Gary Leitch will follow up to determine what happened to corporate response to petition
completed by Texada residents. Completed. Letter from Board Chair acknowledging
receipt of petition sent shortly after meeting.
•
Members of the committee to send their comments on the Coast Card to the Chair for
collation and transmission to BC Ferries. No comment received by Chair. (Comment
subsequently received from D. Reinhart)
•
Melanie Christensen will distribute updated membership list to the committee.
Completed.
5. Correspondence:
a. None received
6. New Business:
a. Coast Card Update (prepaid discount tickets)
•
Amar Johal presented an update (attached) on the development of the Coast Card
platform and associated products. Committee members observed that concerns raised
by the committee seem to have been listened to. It was suggested that there needs to
be a variety of ways of registering ownership of a coast card (in person, telephone,
online etc.). Discussion of the prepaid discounts sparked a discussion of tariff equity
and possible reform of the discount system. Brenda de Graag asked that:
Action: Gary Leitch to report on what action if any the company proposes to
take on discount rates after reviewing previous analytical work on
this subject.
Action:
The Chair of the committee is directed to raise the issue of Tariff
equity at the next meeting of FAC Chairs with BC Ferries executive.
b. CRA Commuter Card (presentation attached)
•
Amar Johal reported on the Federal Government initiative to develop a program to allow
tax credits for ‘monthly commuter passes’. BC Ferries will develop a product to meet
federal requirements. This product will likely be presented on the Coast Card platform.
David Moore suggested the province needs to consider a similar initiative.
Action:
BC Ferries will keep the committee advised as more information
becomes available from the federal government
c. 2nd Performance Term
•
Amar Johal advised (presentation attached) the committee that BC Ferries will file its
report on the costs of service in the second performance term with the BC Ferry
Commission on 30 September. He advised that BC Ferries would work with the FACs to
assist them in determining what interventions they wished to make with respect to
future service levels. Critical dates and roles of participants in the process of
determining the service levels for the 2nd performance term were outlined.
Action:
BC Ferries will meet with all FACs between now and March 31 to
assist FACs to articulate their service requirements for the next
performance term.
Page 3 of 5
d. Revised Terms of Reference
•
Gary Leitch presented revised terms of reference for FACs (attached). He asked
members to comment through their Chair. The Chair and Gary would then work to
customize the terms of reference for the Northern Sunshine Coast committee.
Action:
Committee members provide comments to the Chair on changes or
additions they wish to see considered.
e. Northern Vessel Update
•
f.
Amar Johal presented an update on the status of the new northern vessels (attached).
FAC Chair Meeting with BC Ferries’ Executive
•
Greg Aivazoff reported that the Chairs of all the Ferry Advisory Committees had met
with David Hahn and other BC Ferries officials on September 22. Most chairs had also
attended BC Ferries’ annual general meeting the day before. Mr. Aivazoff reported that
the meeting was very positive and focused on the need for FACs, the communities and
local governments to get prepared to participate in the discussions leading to the second
performance term contract between BC Ferries and the provincial government.
•
Brenda de Graag advised the committee that Powell River council has authorized her to
meet with MOT Minister Kevin Falcon and UBCM and request an increase in service fees
to support the Powell River ferry routes. She would also discuss a ‘highway equivalency
allowance’ with the Minister.
g. Promotions
•
Denise Reinhart asked for clarification of the financial impact of various promotions
(BC Lions, Powell River Salmon Kings) on BC Ferries and its customers. Amar Johal
advised that the impact is intended to be positive, i.e. create more traffic and therefore
greater overall revenue thus keeping individual fares as low as possible. The impact of
individual promotions is evaluated from time to time to ensure the relationship is
meeting the expectations of both parties. Specific information is unavailable at this time
h. Public Advertising
•
Jane Cameron wondered why all FAC members were not published in the newspaper
meeting notice.
Action: Gary Leitch committed to publishing contact info for all in future
meeting notices.
7. Next Meeting:
Greg Aivazoff and Melanie Christensen to determine for April 2007 in Powell River.
8. Meeting adjourned:
4:10 p.m.
Approved:
Captain Gordon Nettleton
Date: December 4, 2006
Greg Aivazoff, Chair
Date: December 1, 2006
Page 4 of 5
Attachments:
Operations Report
Update on Coast Card Platform
Canada Revenue Announcement (CRA) Commuter Card
2nd Performance Term
Northern Update
Draft Terms of Reference
Page 5 of 5
Operations Report
Northern Sunshine Coast
Ferry Advisory Committee
September 27, 2006
Table of Contents

Safety
Traffic
Revenue
Major Service Issues - On Time Performance
Major Service Issues – Overloads
Major Service issues – Cancelled Sailings
Major Service Issues – Mechanical Breakdowns
Action Items From Previous Meeting
Corporate Update
Questions
Safety
Level 0 An event reported but not considered safety
related: minor illness or injury to passenger; minor
damage to passenger’s or BC Ferries’ property; minor
environmental damage; security incident with no safety
component; first aid response; incident over which
BC Ferries has no control; OR a near-miss incident that
had: potential for minor injury or illness to passenger;
potential minor damage to passenger’s or BC Ferries’
property; potential for minor environmental damage
Level 1 Minor safety related incident: minor illness or
injury to passenger; minor damage to passenger’s or
BC Ferries’ property; minor environmental incident;
minor security incident with safety component
Safety
Level 2 Significant incident: major injury to passenger;
major damage to passenger’s or BC Ferries’ property;
major environmental incident; major security incident
with safety component; OR a near-miss incident that
had: potential for major injury to passenger; potential for
major damage to passenger’s or BC Ferries’ property;
potential for major environmental damage; potential for
major security incident
Level 3 Major incident: death of an employee related to
operations; death of a passenger related to operations;
damage to company proprty or asset that has resulted in
(or could have resulted in) serious injury, loss of life, or
loss of the asset (eg. actual/potential collision/grounding)
Safety
Passenger Incidents – April to August 2006
Route
# of
Safety
Incidents
# of
Passengers
PM
# of
# of
Safety
Passengers
Incidents
April-August 2005
07
17
18
5
3
3
207,284
187,800
91,738
PM
April-August 2006
0.24
0.16
0.33
4
8
2
203,961
191,606
90,801
Performance Measure (PM) = # of Safety Incidents per 10,000 passengers transported.
0.20
0.42
0.22
Traffic
Route 7 YTD August
70,000
60,000
50,000
40,000
Total Vehicles
Total Passengers
30,000
20,000
10,000
0
1998
1999
2000
2001
2002
2003
2004
2005
2006
Traffic
Route 17
YTD August
60,000
50,000
40,000
Total Vehicles
Total Passengers
30,000
20,000
10,000
0
1998
1999
2000
2001
2002
2003
2004
2005
2006
Traffic
Route 18 YTD August
25,000
20,000
15,000
Total Vehicles
Total Passengers
10,000
5,000
0
1998
1999
2000
2001
2002
2003
2004
2005
2006
Ap
rJ u 03
nAu 03
gO 03
ct
D 03
ec
Fe 03
bAp 04
rJ u 04
nAu 04
gO 04
ct
D 04
ec
Fe 04
bAp 05
rJ u 05
nAu 05
gO 05
ct
D 05
ec
Fe 0 5
bAp 06
rJ u 06
nAu 06
g06
Traffic
Route 7 Traffic
70,000
60,000
50,000
40,000
30,000
20,000
10,000
0
Total Vehicles
Total Passengers
Ap
rJu 0 3
nAu 03
gO 03
ct
D 03
ec
Fe 03
bAp 04
rJu 0 4
nAu 04
gO 04
ct
D 04
ec
Fe 04
bAp 05
rJu 05
nAu 05
gO 05
ct
D 05
ec
Fe 05
bAp 06
rJu 06
nAu 06
g06
Traffic
Route 17 Traffic
60,000
50,000
40,000
30,000
20,000
10,000
0
Total Vehicles
Total Passengers
Ap
rJu 03
nAu 03
gO 03
ct
D 03
ec
Fe 0 3
bAp 04
rJu 0 4
nAu 04
gO 04
ct
D 04
ec
Fe 04
bAp 05
rJu 0 5
nAu 05
gO 05
ct
D 05
ec
Fe 0 5
bAp 06
rJu 06
nAu 06
g06
Traffic
Route 18 Traffic
25,000
20,000
15,000
Total Vehicles
Total Passengers
10,000
5,000
0
Traffic
Year to Date
April to August
2006
2005
2006
2005
2006
2005
Route
Total Vehicles
7
95,321
96,935
78,641
76,623
43,224
44,309
17
18
Total
Passengers
203,961
207,284
191,606
187,799
90,801
91,738
Revenue
(Excerpt from: “Operations Summary Report for the Year Ended March 31, 2006”
- BC Ferries 2005/06 Annual Report to the BC Ferry Commissioner)
Route
7
17
18
A
Actual
Round
Trips
B
Capacity
Provided
(AEQs)
2,881
1,446
3,654
712,586
555,264
358,092
Route
7
17
18
C
AEQs
Carried
Fiscal
2006
206,610
178,968
104,250
D
Capacity
Utilization
(C/B)
29%
32.2%
29.1%
H
Passengers
Fiscal 2006
I
Passengers
Fiscal 2005
375,392
391,407
196,578
369,006
382,414
191,368
E
AEQs
Carried
Fiscal
2005
200,334
171,388
102,557
J
Passenger
Growth
(H-I)
6,386
8,993
5,210
F
AEQ
Growth
(C-E)
G
AEQ
Revenue
Fiscal 2006
6,276
7,580
1,693
$ 2,993,142
4,209,248
513,817
K
Passenger
Revenue
Fiscal 2006
$ 1,352,061
2,676,706
337,454
Major Service Issues
On Time Performance
NORTHERN ISLANDS - Route 7
05/06 Rt 7
% of Sailings Within 10 Mins of
Scheduled Sailing Time
06/07 Rt 7
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
On Time Performance
05/06 Rt 17
06/07 Rt 17
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
On Time Performance
05/06 Rt 18
06/07 Rt 18
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
• Overloads
% Overloaded Sailings
Route
April
May
June
July
August
7
17
18
2.58
3.75
0
1.02
0.81
0.8
0.42
0
0.34
3.63
2.44
2.71
4.84
6.45
0.96
Cancelled Sailings – April to August 2006
April
4
April
0
April
0
May
0
Route 7
June
July
0
0
Aug
0
TOTAL
4
May
0
Route 17
June
July
2
2
Aug
0
TOTAL
4
May
0
Route 18
June
July
6
0
Aug
0
TOTAL
6
Mechanical Breakdowns
Engineering Problems Affecting Sailings
April to August 2006
Situation
R7 R17 R18
Delays 10 minutes or greater
Sailing cancels
Terminal – berth closure
Terminal – other problems
Vessel – propulsion control
Vessel – propulsion system
Vessel – steering system
Vessel – other problems
Accumulated mechanical delays
6
2
14
3
0
3
0
2
90
5
4
0
0
0
6
2
0
2
0
0
0
2
0
0
0
0
5
Action Items From Previous Meeting
Capt. Nettleton to provide a more detailed explanation of
the reported safety incidents on the routes
The Marine Superintendent, Senior Master & FAC Chair to
meet to compare statistics on the departure (OTP) of the
8:10 am sailing from Powell River to Comox, with a view
to explaining discrepancies in reported OTP
Capt. Nettleton will direct ships & terminals to make
announcements as required by policy
Gary Leitch will follow up to see what has become of
BC Ferries’ response to the Texada Island service petition
FAC members to send their comments on Coast Card to
the Chair for collating & forwarding to BC Ferries
Melanie Christensen to circulate an updated membership
list to the FAC members
Corporate Update
• Queen of the North Update
• New Builds – Super C
• New Build – Queen of Prince Rupert Replacement
• New Intermediate Vessel
• Hull 259
Questions
License Levels
Route 17 – Comox (Little River) Powell River (Westview)
Route
Distance: 17 nautical miles
Crossing Time: 1 hour 20 minutes
Queen of Burnaby
Built: Victoria, 1965
Length: 129.9 m
Gross Tons: 4902.59
Speed (knots): 16.5
Car Capacity: 192
Passenger & Crew Capacity: 684
Traffic Statistics – 2005/06
Vehicles: 161,394
Passengers: 391,407
License Levels
Licence
Pax
Crew
Total
A
659
25
684
B
324
18
342
11
11
Transit only
License Levels
Route 17: Little River - Westview
Trips per Licence - 2005/06
Number of one way trips
“B” Licence
1400
1200
1000
800
600
400
200
0
“A” Licence
659
97.92%
2.08%
100
200
Total One Way Trips (FY05/06) = 2,890
300
324
400
Num ber of Passengers
500
600
700
License Levels
Number of Times
Overloads
Occurred
Passenger Overloads - "B" Licence
20
10
0
02/03
03/04
04/05
05/06
06/07
YTD
Fiscal Year
Total One Way Trips (FY05/06) = 2,890
License Levels
Number of
Occurrances
"A" Licence Crewed but Not Required
150
100
50
0
02/03
03/04 04/05 05/06
Fiscal Year
06/07
(est)
Coast Card Platform
• Coast Card is an intelligent service delivery platform (smart card based system)
• Intelligence is not based in the card - back end systems have all of the intelligence
• Provides an efficient delivery mechanism to put products into customers hands.
Products
Assured
Loading
Tickets
Prepaid
Discount
Tickets
Monthly
Pass
Product
Ferry
$
TBD
Prepaid Discount Tickets
Summary of Consultation
March – June 2006

BC Ferries meets with 11 Ferry Advisory Committees specific
to Pre-Paid Discount Tickets

Committees provide feedback on features of proposed
program

Committees suggest extensions of program to provide
different products
Summary of Consultation
Issues raised during discussion

Potential introduction of expiry date on Prepaid Tickets (loss of
unused trips)
Non-transferability, particularly to cohabiting family members
Privacy issues
Group Travel
Proposed Features of Pre-paid Discount Tickets

Possible expiry date.
Transferability – Coast Card Platform is designed to allow this
feature.
No community is forced to accept Pre-paid Discount Tickets
Potential co-existence of plastic and paper media for a time
Project is ‘piloted’ on a route with large number of commuters
to test systems and uptake by users.
Privacy protected as per current Privacy Legislation
Loss protection IF registered
Auto re-loading feature
Proposed implementation Schedule & Process
Further IT development work required – 6 months
Market research on Pre-paid Discount Ticket usage and features –
6 months
Route specific pilot project – who wants to volunteer to test
system? – April (earliest– 2007)
Remediate any issues identified – fall 2007
Roll out to other routes on a route by route basis as resources
allow
Conclusion Prepaid Discount Tickets
Monthly Pass Product
Canada Revenue Announcement

Federal government announced a new transit tax credit as
part of the May 2006 budget.
Local ferry travel is included in the types of public transit that
is covered under the credit.
BC Ferries has been in discussions with the Department of
Finance in Ottawa about how customers may benefit from this
credit.
BC Ferries is seeking more details from the federal
government and will update customers and ferry advisory
committees when more information is available.
Canada Revenue – some details

The new transit tax credit will apply to the cost of public
transit passes effective July 1, 2006.
The types of public transit that will be covered by the credit
include travel by bus, streetcar, subway, commuter train,
commuter bus and local ferry.
Individuals making claims will be required to retain their
receipts or monthly passes for tax verification purposes.
As BC Ferries offers pre-paid discount tickets, not monthly
passes, we are in discussions with CRA on how our customers
can qualify for the credit.
The federal budget proposed to allow individuals to claim a
non-refundable tax credit of 15.25 percent for 2006 and 15.5
percent for subsequent years.
Monthly Pass

BC Ferries is currently developing a monthly pass product
Additional legislative clarification from CRA required
Expect pricing and features will be different than Prepaid
Tickets
Targeted to frequent high volume commuters
2nd Performance Term
Second Performance Term
The changes to the Second Performance Term is
defined in the Coastal Ferry Act (CFA) and the Coastal
Ferry Services Contract (CFSC)
− As per the CFA, the British Columbia Ferries Commissioner
(BC Ferry Commissioner) must determine the Price Cap (the
amount that BC Ferries can charge for tariffs) for each route
group
− As per the CFSC, the Province must make a determination
of the following:
Establishment of core service levels to be provided on each
route
Establishment of Provincial service fees for each route
− The next performance term (a 4 year period) begins April 1,
2008 and ends March 31, 2012
Key Dates and Roles of Participants
Sept 30 2006 BC Ferries files a price cap submission
with the BC Ferry Commissioner
April 1 2007 BC Ferry Commissioner publishes
preliminary report to the BC Government and BC Ferries
indicating the price cap assuming current service fees
and service levels
BC Government determines changes to service fees
and/or service levels, if any
June 30 2007 BC Ferries provides report to the BC Ferry
Commissioner indicating changes to either core service
levels and service fees, if any
Sept 30 2007 BC Ferry Commissioner issues final price
cap for Performance Term 2
BC Ferries’ Role
BC Ferries provide price cap submission to the BC Ferry
Commissioner – September 30
− Estimate assumes the cost of delivering the same core
service levels and service fees for the years 2008-2012
BC Ferries to hold FAC meetings to discuss the process
and any changes communities would like to consider
Your role
Decide what is desirable from your perspective
Discuss this with your community
Reach consensus if possible
Articulate your views to your MLA
Share your views with BC Ferries and the BC Ferry
Commissioner
Process
BC Ferries briefs FACs – fall 2006
BC Ferries meets with FACs (post September 30th) to
discuss implications of any possible service changes and
potential impact to service fees or tariff
FACs articulate their views to the government & to the
BC Ferry Commissioner
Ferry Advisory Committee Terms of Reference
Draft terms of reference
Attempt to create a simple generic terms of reference
BC Ferries recognizes the unique nature of each area
Therefore expect feedback on how these may need to be
modified to suit your situation
Please advise gary.leitch@bcferries.com by Nov 30 for
desired modifications
Northern Vessel - Information

In August BCF announces that a contract has been
awarded to construct a new vessel to replace the Queen
of Prince Rupert. This ship is expected to enter service
in the spring of 2009.

On September 18th BCF announces the purchase of the
replacement vessel for the Queen of the North – MV Sonia
− Vessel is 2 years old and currently in Spain
− Cost for the MV Sonia $50,600,000
− Will be in service for the busy 2007 summer season

Vessel will undergo $18,000,000 in extensive modifications
this winter to improve customer amenities and meet
safety requirements to operate in Canadian waters.
Ship modification work to be undertaken includes:
•Mechanical work on main engines and auxiliary systems
•Hull painting
•Change to Canadian registry
•Modification to stern ramp to become compatible with BC Ferries’
docks
•New lifejackets, fire hoses and monitoring cameras
•Car deck upgrades to accommodate higher loading capacity
•Expansion and reconfiguration of galley and food service area
•New seating
•Expansion of washrooms
•Relocation and expansion of giftshop
MV SONIA VESSEL SPECIFICATIONS:
MV Sonia
Year Build
2004
Gross Tonnage
9,925
Length Overall
117 metres
Breadth
20 metres
Depth
7.2 metres
Maximum Draft
4.7 metres
Engine Output
# of Passengers
# of Vehicles
# of Cabins
Speed
Damage Stability
16,000 kW at 750 rpm
600+
101
70
20.3 knots
Two compartment
Northern Vessel - Summary
Queen of Price Rupert -refit 2007
Queen of Chilliwack MV Sonia – April 2007
New Build – 2009
Ferry Advisory Committee (FAC)
Draft Terms of Reference
MANDATE
• To represent residents of the community in a consultative relationship to BC Ferries.
• To bring forward local ferry service issues identified by residents of the community to
BC Ferries.
• To provide feedback on local ferry service issues to residents of the community.
• To advise BC Ferries, on behalf of residents of the community, on long-term planning
issues for local ferry service in relation to community planning.
• To advise BC Ferries, on behalf of residents of the community, on effective ways for
BC Ferries to communicate local ferry service issues to residents of the community
(e.g. the media, direct mail and public meetings, etc.)
• To advise local residents of BC Ferries’ long term plans and priorities.
FUNCTIONALITY
Appointment
• Members are appointed in cooperation with local communities.
Representation
• Members should represent customers and stakeholder interests (e.g. local governments,
First Nations, students, seniors, commercial/economic interests, such as tourism,
Chambers of Commerce and Ratepayers’ Associations, and other community groups and
organizations).
• BC Ferries reserves the right to directly solicit and appoint member(s) to represent
interests it feels are not adequately represented on the committee.
Term
• Members serve for a term of three years. The terms are coincident with the terms of
local governments.
• Members who resign are requested to do so in writing to the Chair of the FAC and the
Marine Superintendent with a copy to the Vice President, Corporate Relations.
• A new member may be appointed by the Chair of the FAC to serve the remainder of the
term of the member who has resigned.
Responsibilities
• The Marine Superintendent or his designate is responsible for the management and
administration of the FAC process.
• The Director, Sales and Community Relations or his delegate is the key support person
to the Marine Superintendent in the management and administration of the FAC process.
• Members are responsible for attending all committee meetings.
• Members are responsible for representing the interests of their Official Community Plan
in the discussion of local ferry service issues.
• Members and BC Ferries will work collaboratively and seek constructive solutions for
both the community and BC Ferries.
Expectations
• BC Ferries will provide the necessary background information for members’
consideration of local ferry service issues and to assist members in their response to
questions.
• BC Ferries will respond to FAC’s advice on local ferry service issues either by
incorporating the input and/or by explaining in writing why the input was not
incorporated.
Ferry Advisory Committee – Terms of Reference
Revised - December 7, 2006
Page 1 of 2
•
All formal communications with BC Ferries should be directed to the
Marine Superintendent with a copy to the Vice President, Corporate Relations and the
Director, Sales and Community Relations.
Structure
• Each year the FAC nominates a chairperson to formally liaise with BC Ferries.
Decision Making Process
• The FAC ensures that ferry service issues are discussed thoroughly and all major points
of view are represented and explored. General consensus is normally needed for the
FAC to advise BC Ferries on a local ferry service issue. Subcommittees may be used to
provide recommendations to the FAC on particular issues.
Meeting Process
• Notice of a meeting will be provided two weeks in advance.
• The agenda for meetings is jointly set by the Chair of the FAC and the
Marine Superintendent. The Chair may consult FAC members prior to setting the agenda.
The agenda is finalized and adopted at the beginning of each meeting.
• BC Ferries will take minutes of the meeting. Minutes are not verbatim, but rather, will
record a summary of discussion, decisions and actions. Minutes are approved by the
Marine Superintendent and the FAC Chair as soon as possible after the meeting.
• FAC meetings may be made open to the public with proper public notification.
Presentations from members of the public or representatives of organizations are
welcome, provided such presentations have been scheduled with the Chair prior to the
meeting. Presentations are made at the beginning of the meeting, are limited to five
minutes each, and together take no more than 30 minutes at any one meeting.
• The FAC meets at least two times a year, and may meet more often if required.
• Meetings of subcommittees or of the full membership acting as a
committee-of-the-whole will occur as needed. These meetings may include one or more
staff from BC Ferries, depending on the issue being considered.
Resources
• BC Ferries will provide meeting materials and facilities.
• BC Ferries will reimburse FAC members for pre-approved expenses incurred for regular
FAC meetings. Travel and accommodation must be arranged by BC Ferries.
• Expenses incurred outside of regular FAC meetings must be approved in advance by
BC Ferries.
• There is no remuneration to members for serving on the FAC.
Ferry Advisory Committee – Terms of Reference
Revised - December 7, 2006
Page 2 of 2