McKesson Delivers - McKesson Medical

From improving IOL inventory management
to creating a more efficient workflow...
McKesson Delivers
Automate tracking, recording and reporting of your
center’s intraocular lens (IOL) inventory. Implant
Manager is an innovative web-based solution that
uses barcode scanning to help you automate tedious
and manual tasks so you can spend more time
focused on your patients.
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mms.mckesson.com/implantmanager | 866.McK.ANSWer (866.625.2679)
© 2015 McKesson Medical-Surgical Inc. 2015-00318
Ophthalmology Roundtable
How to Make Your Eye Center Supply
Management More Efficient
D
o you spend hours every week
managing the intraocular lens
(IOL) inventory at your eye center? Is it a headache to track all your
implants and account for every item in
inventory? Is the paperwork for these implants stacking up?
Efficiency is extremely important to a
surgery center’s bottom line, and supply
chain management can easily take a big
chunk out of the manager’s day. To assist, a new technology is available for IOL
management that can provide a whole
set of unique solutions.
McKesson’s Implant Manager automates
your facility’s IOL processes to improve
workflow and provides robust tools so
you can better manage your IOL inventory. With a combination of barcode
scanning technology and an easy-touse interface, facilities can eliminate the
manual implant inventory process and
reduce the risk of errors when receiving IOL inventory. The software records
and alerts lens expiration dates, to help
prevent losses due to expired inventory.
Also, Implant Manager has the capability
to quickly and easily track the necessary
information of the implanted lens to the
patient. It can generate detailed reports
to search and verify accurate inventory
counts, which can be uploaded into an
electronic health record (EHR) system.
As a facility uses their IOLs, Implant Manager can auto-generate bill and replace
orders, return goods authorizations and
FDA patient registration cards. All of this
is aimed to give a facility total control
of their IOL inventory and save money through gained efficiencies and enhanced productivity.
Anna Conley is the ambulatory surgery
center (ASC) purchasing agent at Cincinnati Eye Institute. Cincinnati Eye Institute
performs 1,000 cases per month and
carries around 4,500 to 5,000 lenses on
consignment. The center uses four IOL
vendors — Alcon, Abbott Medical Optic,
Bausch & Lomb and Staar Surgical. The
center does not have the Staar Surgical
IOLs on consignment. There are 25 surgeons who currently perform cases at the
center.
Olivia Uptergrove is the Clinical Director
of the Eye Surgery Center of North Dallas, which performs more than 400 cases
per month. The ASC has seven managing
surgeons currently doing surgery. Their
inventory includes more than 3,800 IOLs
from various vendors including AMO,
Alcon, B&L and Staar Surgical. All of the
IOLs are on consignment.
Ms. Conley and Ms. Uptergrove both incorporated the Implant Manager technology from McKesson to improve efficiency and supply management at their
eye centers.
Anna Conley
Question: How did your workflow go
prior to implementing Implant Manager?
Anna Conley: Prior to Implant Manager
everything was documented by hand.
When lenses arrived they went right onto
our shelves. I had no way of tracking
which lenses were at our facility. I could
only track those that were implanted.
When a lens was used I received an “implant card” that had the doctor’s name
and patient information.
I was able to scan each implant lens into
a spreadsheet, assign a purchase order
number and fax it to the correct vendor
for a “bill and replace.” I then had to scan
each lens into a file on our “S” drive so
finance could pay the invoice. Once I was
finished with the “bill and replace”, I sent
the cards to our front desk. They manually imported the lens, doctor and patient
information into our database. Once that
was completed, the cards were mailed
to the vendor. Quarterly I would have to
manually check the expiration dates of
each lens and return if expired.
Olivia Uptergrove: Prior to Implant Manager we used a paper system to manage
the implants. I had multiple large bind-
Olivia Uptergrove
ers each one with sections for different
implants and each size. This was very
tedious. Every time an IOL was delivered
I manually wrote in the serial number.
Then when one was used we would save
an extra implant sticker and patient label
to put over that serial number.
For expired lens we would just do a quarterly IOL check to look for expiring lenses. I mostly handled the IOL logs myself
and it took multiple hours a week. Luckily
back then we weren’t full speed because
I can’t imagine how much time it would
take now with our increased volume.
Ophthalmology Roundtable
Q: How complicated were your IOL processes like managing implant and surgical logs?
AC: Very complicated. There were so many steps to follow manually there was no way to make sure every step was always followed and everything was accurate.
Q: How does the process work now that you have Implant
Manager?
AC: Once I receive the lenses, I would “receive” them into Implant Manager (a simple scan of the barcodes) and file on our
shelves. Our front desk team would upload patient information
every morning so I could print patient barcodes. When an IOL
was implanted I would scan IOL barcode, scan patient barcode
and Implant Manager would link the two together.
Once all IOLs and patients were linked I could click a button
to “bill and replace.” At the end of each month we would run
a report through Implant Manager to see how many IOLs were
implanted.
Q: How has the implementation of Implant Manager impacted your facility with operational efficiencies?
OU: Implant Manager has been a godsend. Every month I check
the expiring IOL table, print out the list and ask one of my employees to pull those lenses. We now keep a surgery log with
an IOL sticker and patient sticker and I just use that to scan the
lenses for “bill and replace” at the end of the day. Even with very
large shipments of IOLs it only takes me at the most 10 minutes
to scan everything in which is amazing.
AC: Implant Manager has made everything much easier. It
would take around an hour daily to “bill and replace” IOLs, fax
to vendor and attach lens to patient and doctor in our database.
Now it takes less than 30 minutes daily to do everything. We are
down to only two full-time employees working on IOL information. Before Implant Manager, there were five to six employees
on IOLs.
“Prior to Implant Manager, we would
spend hours figuring out where a lens
went, which doctor implanted what
lens and which lens was associated
with a specific patient. I would have
to spend hours looking at expiration
dates of over 4,500 lenses. Now it is a
simple click and complete.”
— Anna Conley, of Cincinnati Eye Institute
Q: Have you been able to measure the impact, either staff
satisfaction or monetary savings such as locating expired
product reallocating FTEs elsewhere/reduced staff hours or
overall efficiencies gained?
AC: Prior to Implant Manager we would spend hours figuring
out where a lens went, which doctor implanted what lens and
which lens was associated with a specific patient. I would have
to spend hours looking at expiration dates of over 4,500 lenses.
Now it is a simple click and complete.
OU: I have not done an actual study to measure the impact.
However, since it was just myself handling the lens situation beforehand I can tell you it has made a huge impact on myself and
my sanity! n
McKesson Medical-Surgical is committed to helping you run a healthy business. That’s why we bring you the supplies
you need, when you need them, and offer tools that help you drive efficiency, manage costs and enhance patient care
– all while providing insights and expertise to guide you through the ever-changing world of healthcare. We deliver the
right products and the right solutions so you can address today’s challenges, while preparing for tomorrow’s.
From the health of your patients
to the health of your facility...
McKesson Delivers
At McKesson Medical-Surgical, you can count on
us to deliver the whole package – the right products
and the right solutions to help you meet today’s
challenges, while preparing for tomorrow’s.
More Products,
More Choice
Distribution You
Can Count On
Solutions to Enhance
Your Business
Support Every
Step of the Way
Let us help you move your business forward.
mms.mckesson.com/surgery-centers | 866.McK.ANSWer (866.625.2679)
© 2015 McKesson Medical-Surgical Inc. 2015-00319