Installation and User Guide HyppMe Mobile Apps

Installation and User Guide
HyppMe Mobile Apps (Ver1.0)
For iOS phones.
Contents
1.
2.
3.
4
5
Introduction to HyppMe ....................................................................................................... 3
1.1
About HyppMe Mobile Apps .............................................................................................. 3
1.2
System Requirements .................................................................................................... 3
1.3
At A Glance ................................................................................................................... 4
Getting Started .................................................................................................................... 5
2.1
Installing HyppMe ......................................................................................................... 5
2.2
Activation of HyppMe .................................................................................................... 6
2.3
Contact Page................................................................................................................. 8
Instant Messaging (IM) ......................................................................................................... 9
3.1
Chatting with HyppMe contacts via IM............................................................................ 9
3.2
Using Emoji, Emoticons and Stickers in IM......................................................................10
3.3
Sending Photo, Audio and Video using IM ......................................................................11
Making Voice Calls ...............................................................................................................12
4.1
Call using the Contacts list.............................................................................................12
4.2
Invite contact from the phonebook ...............................................................................13
4.3
Call from Recent List .....................................................................................................14
4.4
Delete Call log list .........................................................................................................14
4.5
Adding new contacts ....................................................................................................14
4.6
Sync Contact’s with phone’s contacts ............................................................................15
Managing HyppMe Account Settings ....................................................................................16
5.1
Change Status ..............................................................................................................16
5.2
Check account Balance .................................................................................................17
5.3
Account Reload ............................................................................................................17
5.4
View Usage ..................................................................................................................20
5.5
Selfcare Portal..............................................................................................................20
5.6
Deactivate Account ......................................................................................................21
5.7
Reconnection Account..................................................................................................21
1
Revision History
Author
(Initial)
Version Date
0.1
29
2013
July WSWS
1.0
11
November
2013
WSWS
Summary of Changes
Draft document.
Update:
1. Table of content
2. Update new images
3. Add 5.2 Check Account
Balance
4. Add 5.3 Account Reload
5. Add 5.4 View Usage
6. Add 5.5 Selfcare Portal
2
1. Introduction to HyppMe
1.1 About HyppMe Mobile Apps
HyppMe Mobile Apps is a mobile application
that allows users to benefit from Free Instant
Messaging (IM) and voice call via HyppMe to
HyppMe, provided by Telekom Malaysia (TM)
Berhad. Irrespective of one’s local mobile
network, users can stay connected to friends
and family from anywhere in the world via
WiFi & data connection.
Once you've installed and activate the app,
you are ready to start messaging or make
calls. Subscribe to HyppMe services and
make calls to friends and family on HyppMe
via TM WiFi.
This guide presents easy steps on how to use HyppMe Mobile app for iOS Smart phones.
1.2 System Requirements
In order to use HyppMe apps, you will need:
Apple iPhone with iOS v6.x firmware(or above)
Internet connection (3G, LTE or WiFi) and GSM network on your smart phone.
3
1.3 At A Glance
4
2. Getting Started
2.1 Installing HyppMe
a. Go to Apple App Store on your
Smartphone and search for HyppMe
from the Search Tab.
b. Click on HyppMe to view application
details page.
c. On the HyppMe detail page, click on
“FREE” button to change to “INSTALL”
button.
d. Click on “INSTALL” to commence
installation of the HyppMe app.
e. Click “ACCEPT” and the apps will be
installed automatically to your phone.
The completed download HyppMe Icon
5
2.2 Activation of HyppMe
a. Launch HyppMe App.
b. Click Accept Button on the Terms and
Condition page.
c. Enter your Malaysian mobile phone
number to activate HyppMe services.
d. Click Register Button.
6
e. HyppMe server will send your activation
code via SMS to your phone.
f. Enter the Activation Code from phone
mobile SMS and click Activate.
g. Once activated, you will be presented
with HyppMe contact page.
7
2.3 Contact Page
The contact page will display the HyppMe
contact list.
The status icon will display in three types:
you or your friends are online
you or your friends are not online.
your friends have not install or
activate the service
8
3. Instant Messaging (IM)
3.1 Chatting with HyppMe contacts via
IM
a. Click on the Contacts Tab and select the
contact you wish to chat with.
b. Click on Chat button
a. Enter your message and press Send
button.
9
3.2 Using Emoji, Emoticons and Stickers
in IM
a. Select the
icon.
b. There are three tabs for Emoji, Sticker and
Emoticons
c. Scroll to find your preferred image, click the
image and the selected Emoji/Sticker will be
automatically send to your current chat
partner
10
3.3 Sending Photo, Audio and Video
using IM
a.
b.
Select
Icon to choose the display
menu.
The photo, audio or video will be
automatically send to your current chat
partner.
11
4 Making Voice Calls
Once you have completed the subscription processes, you're ready to make a call. You can call
Existing Contacts list
By Entering Contact Number from Call Tab
Recent Calls list
4.1 Call using the Contacts list
The HyppMe apps allow you to call from:
Added HyppMe contact list
Existing contacts in your phonebook
a. Select the contact
b. Press Call button to initiate call.
12
4.2 Invite contact from the phonebook
a.
b.
Select the Contact Tab and click on the
“All” button to view the contacts in your
phonebook. All contact list will appear
including phone contact number.
Search and select the phone number of
the contact you wish to call. If the contact
number is not in HyppMe list then click on
Invite button.
*Invitational SMS subject to celco SMS
rate.
c.
The intended party will receive SMS from
HyppMe.
13
4.3 Call from Recent List
a. Click on Call Tab to view call log including
All calls out, calls received and missed calls.
b. When you miss an incoming call, the
HyppMe will indicate a missed call
notification on your phone screen. Click on
“OK” to clear the screen.
4.4 Delete Call log list
a. Click Clear button to delete call log list
4.5 Adding new contacts
a. To add new contact user must add the contact number in their phone’s phone book
followed by Sync HyppMe Contacts with phone’s contact.
14
4.6 Sync Contact’s with phone’s contacts
a. Select on setting tab then choose on Sync Contact button.
b. Press on Sync Contacts button to synchronise contact with phone contact list.
15
5 Managing HyppMe Account Settings
5.1 Change Status
a. Click on Setting Tab to access Setting Page.
b. Select Profile from the settings menu
c. Click at the
icon to change profile name
and status message.
d. If you wish to change your profile photo,
press Take photo button to take new photo
or press choose photo button to choose
photo from phone gallery.
16
5.2
Check account Balance
a. Click on Setting Tab to access Setting
Page.
b. Select Profile from the settings menu
c. Select Current Balance from Profile page
d. Your balance will be displayed on the
page.
5.3
Account Reload
a. Click on Setting Tab to access Setting
Page.
b. Select Profile from the settings menu
c. Select Reload from Profile page
d. Select amount to reload
e. Click Next button to proceed and reload
details will display.
17
f.
Select Confirm button to proceed the
reload.
g. Proceed to make online mobile
transaction using your credit card. You
will be directed to TM payment gateway
page (VeriSign certified).
18
.
h. Payment details will be display and your
new balance will be updated.
19
5.4
View Usage
a. Click on Setting Tab to access Setting
Page.
b. Select Profile from the settings menu
c. Select View usage from Profile page
d. Your usage will be displayed on the page.
5.5
Selfcare Portal
a. Click on Setting Tab to access Setting
Page.
b. Select Profile from the settings menu
c. Select Selfcare Portal from Profile page
d. Selfcare Portal information will be
displayed on the page. Use phone
number and HyppMe Code to register at
www.tm.com.my.
20
5.6 Deactivate Account
a.
b.
Select Deactivate Account menu from the
setting page
Enter your mobile number then click Next
button.
5.7 Reconnection Account
a. In order to reconnect, user needs to click
on HyppMe icon at their phone menu
tray.
b. Press Accept on HyppMe Terms and
Conditions
c. Enter mobile phone number and press
“Continue”. Activation will be sent to
user mobile by SMS.
d. User can enjoy HyppMe services.
21
22