Halfords` SAP Upgrade and Migration to the Cloud

Halfords’ SAP Upgrade and Migration to the Cloud
Stuart Richards
The
Halfords
SAP
Journey
About Me
WE ARE
• The UK’s leading retailer of automotive and cycle products
• The leading operator in garage and auto repair in the UK
WE HAVE
WHO ARE WE?
• A service-based proposition
• A significant online presence
• Thousands of amazing colleagues across our business who are
knowledgeable experts providing advice and a range of fitting and repair
services for our customers
WE PLAN TO
• Provide a great customer experience through well-trained,
knowledgeable colleagues, good stock availability and improved store
environments
• Create a service-led digital proposition
• Make Halfords great!
The Halfords SAP Journey
2004: SAP Goes In
2005-2012:










The
MRP
Eire
New POS
Multichannel
Czech Rep/Poland
Basket Analysis
New DC
Autocentres
PACs
… plus many others!
ZAP Years
 2006: XI Migration
 2008: ERP Support Packs
 2011: BW Upgrade
Stepping back…
October 2007
MIAMI
SAP ERP UPGRADES
The Crossroads
We Got Ourselves A Plan…
Slide 5 – How Will We Do It
Phase One – Fixing the Basics
“Complete the SAP Upgrade”
Upgrade or Cloud
or Both?
Cirrus Parts
Data
Migration
ERP
BW
PI



App Upgrade












DB Upgrade
O/S
Replatform
Unicode
Conversion
Plus… SAP Ancillary systems (BusinessObjects, BWA, PreCalc, Predictive Workbench, IBM ICC)
Big Bang
9, 6 & 12
Supplier
Strategy
Testing
Cirrus
The Big
Factors
Cirrus
Testing
REHEARSALS
RISK
S
A
L
E
S
Big Bang
9, 6 & 12
Supplier
Strategy
Testing
Governance
Right
People
Commercials
Communication
VPC
So Why Go There?
Only SAP was
new
Cost-effective
Flex up/down
Empowered
team
Openness
Strategic
partnership
Cirrus
Outcomes
To This…
Supply
Plan
Sell
ERP
POS
So
What
From This…
Next?
OMS
WMS
F&R
BW
ECOM
Standardised Integration Services
Current
Capability Gap
3 Letters…
Store 6
WMS
Websphere
Application
Audit
SAP RATIONALISE &
Salesforce
People
• Not very well accepted by business
• Processes more than 10 years old
• Heavily customised
• Manufacturing-based, not retail-based
OPTIMISE
Analytics and Presentation Layer
- Fiori Apps
- Personas
- Dashboards
The
Halfords
SAP Vision
HANA Live – Operational Reporting
Assortment
Planning
CAR Retail Applications
SAP
Business
Suite
Forecasting &
Replenishment
Merchandise
Financial
Planning
Promotions
Management
Partner
Apps
Halfords Apps
(e.g. HP)
CAR
BW
 POS Data
 UDF
 Multi-channel
 Inventory
Sales
Analytics
Visibility
HANA
ESB
NLS &
Archiving
FI
Forecasting
SolMan/ES
As For The
Vegas
Case…
Thank You
Questions?
Stuart Richards
Email: stuart.richards@halfords.co.uk
Mobile: 07739 154509
Twitter: @leftyrichards
Appendices
Appendix A: Business Case – Key Points
Extended Support expired in March 2013!
A first foray towards our target of two strategic hosting
partners using Cloud technology
Removal of blockers for strategic initiatives
Enabling lower TCO through reduction of existing and
new bespoke functionality
Risk mitigation against hardware/software/database/OS
incompatibilities
Refresh a tired and data-poor SAP landscape
Reaffirm a strategic desire to deliver and maintain our
strategic IT estate and colleagues who support it