High Voltage Maintenance

High Voltage
Maintenance
Few electrical contractors have the
credentials, expertise and certification
needed to provide a complete service in
the design, installation and maintenance
of high voltage supply equipment.
When it comes to maintenance, we understand our
customers’ expectations and can tailor a package to suit.
We have unparalleled technical expertise across a broad
spectrum of different manufacturers’ equipment types,
and should therefore already be familiar with
the type of equipment you have.
In addition to this, we have access to a national database
of known equipment defects meaning should there be
a potential problem with the HV plant and apparatus
installed on your site, we make sure you know about it
and can usually carry out the required modifications.
We offer three types of maintenance support
contracts:
Maintenance Only
Maintenance with Emergency Support (MES)
Control, Operate & Maintain (COM)
Hamilton: 01698 492000
Manchester: 0161 877 6666
Wrexham: 01978 664000
info.uk@quartzelec.com
www.quartzelec.com
Maintenance Support
Maintenance only
For customers who have their own Senior Authorised Engineers able to respond to emergencies and manage
their own networks.
Quartzelec will advise on type and frequency of maintenance required and comply with your programme for
system outages. Your plant records will be updated on completion.
Maintenance with Emergency Support
For customers who need the peace of mind of having expertise on call 24/7.
We offer the same high quality maintenance service, with access to our emergency call-out facility.
Depending upon your geographical location, once called out, we endeavour to attend your site within
2 hours.
Control, Operate and Maintain
For customers who do not have any in-house HV expertise and prefer to outsource this function.
In these circumstances, we can offer to act as the customer’s Senior Authorised Person and take
control of the HV network along with providing the maintenance service. Under this type of arrangement,
Quartzelec will apply locks and notices to all equipment and substations and will be responsible for
switching operations on the network. The equipment will be maintained at a mutually agreed frequency
and the emergency call-out service will form part of the contract with the same 2 hour response time.
Contract Comparison Chart
Maintenance Only
MES
COM
Equipment maintained
Equipment maintained
Equipment maintained
Records updated
Records updated
Records updated
Customer’s SAP
Customer’s SAP
Quartzelec SAP
(or Quartzelec by arrangement)
(or Quartzelec by arrangement)
24 hour cover
24 hour cover
Quartzelec in control of
HV systems
Major Clients currently supported:
British Telecom // Diageo // Morrisons Supermarkets // Debenhams // Royal Mail // HMRC // Dupont //
Tennent Caledonian // NHS Trusts
Our maintenance customers benefit from our emergency call-out service operational 24/7, mobilising a
team of Senior Authorised Engineers to get you back on supply as soon as possible.