Annual Concept 03.29.05.qxd - Norwood Life Care Foundation
Transcription
Annual Concept 03.29.05.qxd - Norwood Life Care Foundation
109th Annual Report Nor-Wood Life Care NFP “. . . enhancing the independence and well-being of older adults.” NOR WOOD PARK HOME | NOR WOOD PARK SENIORS NETWORK | NOR WOOD PARK FOUNDATION 2004 Nor-Wood Life Care NFP, originally founded as the Norwegian Old People’s Home Society in 1896, is a not-for-profit organization that focuses its efforts on “enhancing the independence and well-being of older adults.” We exist to serve our community of older adults through Norwood Park Home, our residential and health care campus, the Norwood Park Seniors Network, our community outreach program that provides in-home services and transportation, and the Norwood Park Foundation, which raises funds to support our mission. A Message from the Chairman of the Board My acquaintance with Norwood Park Home began nine years ago through Ryan McKenzie, a member of the Board of Directors. Ryan had been on the Board for five years and was excited about the mission of this 100+-year-old not-for-profit organization. His commitment was contagious, and I agreed to get involved. Since that time, I have been privileged to see first hand the exemplary care and compassion that employees provide to our older adult community, not only as Board Chairman, but also as a concerned grandson. Three of my grandparents have become Norwood Park Home residents. First was my grandfather, Frank Heckler, who resided at NPH for four years. His wife, Sophie Heckler, and my maternal grandmother, Marcella Lain, followed him a few years later. I see in them and the other residents the reason for my continued dedication to the mission of Nor-Wood Life Care NFP (NWLC). As Chairman of the Board, I, and my fellow Board members, have a rare opportunity to impact the lives of future generations of older adults. In 2004, we continued developing ambitious plans for repositioning the Norwood Park Home campus. With the guidance of our strategic plan, we took a big step toward that end when NWLC acquired three adjoining residential properties. It was difficult for our conservative Board to come to grips with this acquisition. However, the long-term benefit of owning the additional property and the flexibility it allows for renovating current buildings without disrupting many of our residents was an overwhelming argument in support of our decision. The Board ended 2004 fully committed to a project that will meet the needs of older adults in our community. Our goal is to make the renovated campus a renewed source of pride for our community as well as the historic Norwood Park neighborhood by expanding the service continuum to include independent living. We believe this opportunity will further enhance our mission of caring as we continue to promote independence, dignity and well-being for future generations. As we strive to meet the challenges of a growing number of older adults, it is very gratifying to serve with Board members who are motivated by the mission of Nor-Wood Life Care NFP. I thank each of them personally for their commitment to the future of our organization. Sincerely, Mark Heckler Chairman of the Board Sophie, Marcella and the other residents and clients are reasons Mark continues his dedication to the mission of Nor-Wood Life Care NFP. PAGE 1 Dear Friends, Welcome to the Nor-Wood Life Care (NWLC) Annual Report for 2004. Every year we try to find a new way to tell the inspiring story of our 108-year old not-for-profit organization and the growing number of older adults in our community. This year, we have chosen to tell you of our mission of “enhancing the independence and well being of older adults” through their stories of triumph, determination, peace of mind, joys and hopes for the future and why life should be rich in blessings and joy at every age. This year alone we served over 450 older adults in partnership with 220 employees some of whom have dedicated their entire career to serving the residents at Norwood Park Home. There are also the 160 volunteers who bring that extra special touch to brighten the day of NPH residents and NPSN inhome clients, and provide the labor for fundraising efforts or running the gift or thrift shop. Of course, without our donors and their generous support for Norwood Park Foundation our mission would not be possible. Their many gifts bring essential support and are a source of strength and stability, helping to provide more than $1.4 million in charitable care and services to older adults and over $200,000 in improvements to promote the highest quality care. The big story for the year is the progress made in providing for future generations. The acquisition of three properties on the block will ensure NWLC’s long-term mission in a changing market by giving the strategic planning team the space to reposition the Home into a Continuing Care Retirement Community (CCRC). We now have the flexibility to design and stage needed renovations with less interruption to those who live on and around our campus. The CCRC will also provide a new alternative for a growing number of seniors who will need independent living options and services of the highest quality designed to promote independence, dignity and well-being. There were many other accomplishments in 2004-from the perfect inspection report Norwood Park Home earned from the State of Illinois to the burgeoning in-home care giving services provided by the Norwood Park Seniors Network, and record setting gifts to the Norwood Park Foundation. These are only a few of the highlights you will find sprinkled throughout this report. I would like to thank the Board for their leadership and the many hours they volunteered to make the decisions that are guiding our long-term vision for a campus that will serve the future needs of the next generation. And, a very special thanks to our donors for their many gifts and to those who remembered NWLC with a bequest. Planned gifts, often in the form of a bequest, are vital and enable us to look beyond today, while also helping to provide essential support for residents who have exhausted their funds so they might continue to enjoy the opportunities for independence and dignity that Norwood Park Home offers. On a personal note, I had the opportunity to see Nor-Wood Life Care and Norwood Park Home from another perspective when my father suffered a stroke. I would like to thank the staff for the excellent care and effective rehabilitation services they provide to all our residents, including my father, Allen Haber. We look forward to working with you for the continued success of Nor-Wood Life Care in the coming year. With my appreciation and good wishes, Allen Haber joins his daughter, Marcia, for a fun-filled afternoon at the Annual Picnic. PAGE 2 Marcia R. Mahood Chief Executive Officer Forging Ahead... To know Joe Schultz is to know a man of perseverance. Two years ago, Joe was admitted to the hospital to help regulate his Parkinson’s Disease. Like many older adults, spending weeks in a hospital weakened his body, and he required a great deal of therapy to regain his strength. Coming to Norwood Park Home was part of the recuperation process after his hospital stay. Norwood Park Home’s team of therapists spent countless hours working with Joe to get him back on his feet and out of the wheelchair. “The therapists were tough and wouldn’t give up,” says Joe. “I lifted weights and walked on the treadmill. I hadn’t worked this hard in years!” Joe’s determination paid off, and he was able to move into Assisted Living. Today, he prides himself on being able to get out and about. Joe spends every morning walking around the neighborhood, thinking to himself, “Norwood Park Home gave me a second chance at independence. I’m really a lucky guy.” Joe Schultz is one of the many success stories at Norwood Park Home. Norwood Park Home Highlights A “no deficiencies” inspection report of Norwood Park Home was issued by the Illinois Department of Public Health during its annual licensure survey, placing NPH in the top 10 percent of long-term care communities in the State of Illinois. In response to our Customer Service surveys, interior directional signage was improved throughout all buildings to assist residents and visitors in locating rooms and offices, as well as increasing additional visitor parking 12 spaces by reallocating and reconfiguring existing spaces. Additionally, the main lobby reception area underwent a change to become more customer-service focused. The front desk is now staffed with two full time receptionists. Also, the Resident Services Department was created to assure the overall quality of all departments. PAGE 3 30 Years and Counting... Quality service and commitment are hallmarks of these Norwood Park Home employees. Nurses Linda Klisch and Maureen Schallmoser, certified nurse’s assistant Diane Kielczynski, and maintenance assistant Tony Medina commemorated more than a century of total service with a group photo. They all share a personal satisfaction, appreciate a supportive work environment and above all feel a special bond with the residents and families. None of them ever envisioned working at one place for 30 years, yet all of them reached this milestone within the past year. “Here, everybody works together,” says Tony, beaming with his infectious smile. “Residents enter Norwood Park Home as strangers, we make friends with them and they become part of our extended family.” Linda and Maureen echo similar sentiments. “Helping family members and our residents is very satisfying,” they say. “At the end of the day, we see the results of our dedication.” Diane says caring for residents makes her “feel good. At the end of the day, I know I helped people a lot. It’s a great feeling, and one I wouldn’t trade for anything.” Linda, Maureen, Diane and Tony reminisce about the past 30 years at Norwood Park Home. Norwood Park Home Highlights The employee turnover rate remained steady at 29 percent, enabling the Home to maintain one of the lowest rates in the industry. Achieving special recognition were Linda Klisch and Maureen Schallmoser, Registered Nurses, both celebrating 30-year anniversaries, while Zenaida Capule, Food Service Aide, and Marilyn Grandt, Kitchen Supervisor, were recognized for 20 years of service. Additionally, 35 employees achieved Perfect Attendance for 2004, the largest number in years. We accepted participation in the Safety and Health Achievement Recognition Program (SHARP) from the U.S. Labor Department Occupational Safety and Health Administration (OSHA) and the Illinois Department of Commerce and Economic Opportunity (DCEO) for “achieving excellence in safety and health.” PAGE 4 Happy Again... The thought of Genevieve Dziak living at home with her increasing dementia “concerned me greatly,” says her son, Charles, a retired Chicago police officer. “At home, my mom was not exercising and had no social interaction. Advancing dementia was also compromising her mental and physical abilities.” After agonizing over a decision, Charles began looking for a better environment for his mom. He searched the Internet and saw Norwood Park Home was repeatedly rated as one of the best in the state for quality care. After his tour, he commented, “As a police officer I’ve been in just about all the homes in the city, and I was really impressed by how spotless Norwood Park Home was. It also had a great, homey feeling.” Genevieve moved to Norwood Park Home five months ago. “My mother’s gained 10 years to the positive,” he says. “Before moving in, she looked like a wilted flower. Now, she has friends and is a talking machine.” Charles visits during meals, joining in conversations and laughter with her tablemates. “She’s walking so much better, and even having fun again. It’s great to see her happy. Now, I can sleep at night.” Charles and his mother, Genevieve, are often seen together, laughing and enjoying each other’s company. Norwood Park Home Highlights Our Memory Support Program was enhanced to meet the needs of the current residents. Two changes were made to maximize the safety and security for memory-impaired residents, including increasing the areas for the Wandergard system and painting two murals on the elevators of the Memory Support Units that mask them as elevators and create a serene environment. A unique addition to the program was the creation of a sensory stimulation area, established a calming sanctuary for residents. NPH residents hopped aboard our buses to take many cultural trips, including visits to the new Hindu Temple Shree Swaminarayan Mandir in Bartlett and partaking in the Seurat and the Making of “La Grande Jatte” exhibit at the Art Institute. NPH residents also viewed the “Splendors of China’s Forbidden City” exhibit at the Field Museum and took a powerboat trip down the Fox River. PAGE 5 Our New Home... The eras of the ‘60s and ‘70s were heydays for Dorothy and Larry Frykholm. They led busy lives, Dorothy as a Girl Scout leader for the largest troop in Chicago, and Larry as an exhibitor for some of his commercial artwork at the Art Institute of Chicago. Years flew by, and times changed. Eventually, the responsibilities of maintaining a home became increasingly difficult. Their family urged them to “face reality and move to Norwood Park Home.” The supportive environment eased their transition, enabling them to live life again like they did earlier. “The employees and other residents welcomed us. They made us feel important,” says Dorothy. “They are all so nice.” Today, Dorothy is the “mother hen” on her Assisted Living floor, taking the lead as she did during her days in scouting and encouraging other residents to get involved. “We really enjoy the art programs,” she says of the many events they attend together. Larry says, “They remind me of the good old days when I was a commercial artist.” Dorothy adds, “We also love attending the parties. They’re a ball.” The Frykholms are truly glad they chose to come to Norwood Park Home. “We wanted to be together, and Norwood Park Home made it possible. We couldn’t be happier.” Norwood Park Home Highlights Our Activities Program continued to provide unique and innovative programming. Norwood Park Home was proud to host a day-long visit by Illinois Poet Laureate Kevin Stein with residents. His visit featured a reading of his poetry along with resident readings and recitations. Norwood Park Home also participated in a year-long study with Big Apple Circus, sponsored by the Rothschild Foundation, that included a series of professional entertainers. Norwood Park School continued to partner with NPH on intergenerational programming monthly projects throughout the year. Residents, employees and community members displayed their creative talents at the 2nd Annual Art Fair Exhibit that featured creative artwork, woodwork, handiwork, writing, poetry, and photography. PAGE 6 Reaching Out... The Norwood Park Seniors Network (NPSN) was established in 1994 and began one client at a time. Wallis Giesinger, of Edison Park, was one of the first to try the services. She read about the new organization in the Edison-Norwood Times Review, called immediately, and became a charter member. Wallis joined primarily for the social outings. “I wanted someplace to go, something to look forward to,” she says. Wallis began using other services as needed. “When I burned my foot, NPSN delivered meals to my home. They also picked me up at home when I needed a ride to the hospital for therapy.” NPSN’s handyman service provided added help. “They painted, installed a countertop, cleaned gutters, fixed a fence, and did all sorts of minor electrical and plumbing work,” she says. “I could count on them.” Ten years later, Wallis still looks forward to social luncheon outings at different restaurants, comparing them to “getting together with old friends.” The Network also grew to become a good friend. “After my husband died 10 years ago,” she reflects, “I made two calls -- to my priest and to the Norwood Park Seniors Network.” Wallis exclaims, “Joining the Norwood Park Seniors Network was the best move I made. It took me out of the house, made life fun and kept me independent.” Wallis is one of the many clients NPSN has helped throughout the years. Norwood Park Seniors Network Highlights The Rent-A-Daughter Program continues to expand and achieved a 40 percent increase in caregiver hours. Ten Norwood Park Seniors Network members chose to become new residents at Norwood Park Home. Twenty-three social outings for NPSN members were held, providing socialization and lessening isolation for community residents. Over 9,000 hot, nutritious meals were delivered in Norwood Park and surrounding communities to NPSN clients, and 760 seniors were picked up at their door with NPSN’s door-to-door transportation service. PAGE 7 Volunteers Bringing Joy and Goodies... When Mildred Weis became a resident in 2001, she introduced her son, George, and friend Wayne Zischke to their new family at Norwood Park Home. “We saw how much Mildred loved it here, right from the first day. It was easy to become more involved,” George reflects. Their road to volunteerism began slowly. Wayne laughs, “At first, we just helped with little things and some special events. Before long we were volunteering for the picnic, dances, spaghetti dinner, and even dressing up as the Easter Bunny, and Santa Claus.” For the past three years, they also served on the Gala Committee, selling ads and soliciting auction items. The Traveling Gift Cart was an additional activity they started more than a year ago. Now every Tuesday they take the cart out and around to the different areas of Norwood Park Home. “The cart is an attention grabber,” says George, who is surprised at the number of residents who know him. “Residents wait in the hall for us. We listen to their problems, share stories, hear about their lives, and, oh yes, sell a few goodies.” Norwood Park Home is very thankful for the efforts of Wayne, George, and the myriad of other volunteers who donate their time to our community. Wayne and George are thankful, too. “We’ve been very lucky in life, and this gives us a chance to give back to a great place with an outstanding staff,” says Wayne. “Laughing and talking with residents is like being with our own families.” Wayne and George are out and about wheeling around goodies and spreading cheer. Volunteer Highlights Volunteers provided a total of 16,600 hours of service. They brought comfort and joy into the lives of many by visiting and sharing with our residents, participating in activities and special events, assisting in the gift and resale shops, and delivering hot meals to seniors in the community. The Board of Directors, comprised of 18 individuals, donated a total of 1,110 volunteer hours in meetings to govern Nor-Wood Life Care NFP. PAGE 8 Best Friends... Izzy Hinkes, NPH volunteer pooch, spends her day as family pet to 200 residents. Many residents, like Henry Walter, reminisce about their favorite dog when Izzy comes to visit. Henry came to Norwood Park Home last year after a stroke and the two quickly bonded. Ruth, his wife of 52 years, states, “Izzy gives Henry warmth and comfort.” Ruth continues, “The look in Henry’s eyes tells me that he’s as comfortable petting Izzy as when he was home - just like the days Penny, our favorite dog, would cuddle next to him on the couch and lay her head in his lap.” “Izzy loves her job. She comes in tail wagging ready to get to work,” says Trish Hinkes, Izzy’s “mom” and Executive Director of the Norwood Park Foundation. “When the residents see her, their faces light up. There is often a little friendly competition to see whom Izzy will go to first.” “Pet therapy is one of the most progressive ways to enhance care,” explains Serena Worthington, Activities Director about the benefits of pet therapy. “It gives the residents opportunities to nurture, and provides a homelike environment.” Serena continues, “Izzy also has lots of companions when she comes to visit. Cuddles the bunny, Holmes and Watson the inseparable dog brothers, a whole slew of parakeets, and rescue greyhounds. Many families also bring in their pets to visit as well.” At the end of the day, Izzy is tired from all the attention she has received. The next morning, however, Izzy is always the first in the car, excited to come back and visit her 200 friends. Jim Duffin with volunteer pooch, Izzy, share a special moment. Community Highlights Nor-Wood Life Care assisted the Norwood Park Chamber of Commerce & Industry by hosting the annual Pumpkin Fest. The Fourth Annual Community Health and Senior Services Fair at Norwood Park Home included over 20 exhibitors and was attended by 100 participants. Community neighbors were invited to attend six lectures in the Timely Talk series that focused on aromatherapy, finance, crime prevention, music thantology, Medicare, and wellness. We are proud to offer our facility to various groups in the community, and welcome the Edison-Norwood-O’Hare Kiwanis, the Friends of Vesterheim, Grieg Ladies Singing Society, the Norwegian American Chamber of Commerce, the Norwegian National League, the Norwegian Memorial Church Choir, Norwood Park Chamber of Commerce and Industry, Weight Watchers, the De Lisa Society, and the Norwood Park Garden Club. PAGE 9 47.18% NURSING 15.80% GENERAL ADMINISTRATION 14.99% BUILDING COSTS AND UPKEEP 14.92% FOOD SERVICES 5.66% SOCIAL SERVICE AND ACTIVITIES 1.44% LAUNDRY AND LINEN Expenses 2004 NORWOOD PARK HOME 40.80% MEALS 34.43% PERSONAL CARE 10.77% TRANSPORTATION 9.61% MEMBERSHIP 4.39% OTHER PROGRAMS Outreach 2004 NORWOOD PARK SENIORS NETWORK 84.72% LEGACIES AND BEQUESTS 14.11% GIFTS AND EVENTS 1.17% APPEALS Gifts 2004 NORWOOD PARK FOUNDATION PAGE 10 Financial Overview Nor-Wood Life Care NFP continued to be fiscally sound in 2004. Financial success was due primarily to the increased number of Medicare residents, a strong return on investments, and donations of over $1 million. As a result, NorWood Life Care was able to deliver over $1.4 million in charity care and services to the residents of Norwood Park Home (NPH) and Norwood Park Seniors Network (NPSN)-this represents an increase of $100,000 over 2003. Nor-Wood Life Care investments generated approximately $600,000 in income for the year, cash that was greatly needed for planning for the future. Together with past donations, these funds were used to perform necessary building repairs and equipment purchases, as well as the purchase of three adjoining properties on our block. As a result of all transactions during the year, NWLC had a positive cash flow of over $400,000, and obtained financing through a low interest tax-exempt loan that will be repaid as part of the future building project. For Norwood Park Home, the number of total resident days declined 1.7 percent in 2004, despite increased marketing efforts by staff. However, fee revenue increased by 7.8 percent, due primarily to a 47 percent increase in the number of higher income Medicare Days. Despite careful monitoring, operating expenses increased by 4 percent. Wages and benefits, which comprise 76 percent of total operating expenses, increased 3.94 percent. The largest nonwage expenditure was due to a 33 percent increase in property and liability insurance premiums, despite the fact that NPH has never experienced anything over a minimal claim. Although the State restored 3 percent of the six dollar per day of the 2003 reimbursement cut, Medicaid still pays about $40 dollars per day less than the cost of care, further challenging the budget. The Norwood Park Seniors Network continued to increase services to older adults, through the home delivered meal program, transportation services, and the in-home care program. As a result, program revenues increased by 18 percent. The Rent-a Daughter in-home care service showed the largest increase, doubling its revenue from 2003 to 2004. The Network performed more efficiently in 2004, reducing its need for subsidy from the Norwood Park Foundation by 36 percent. In addition, the Seniors Network was the number two referral source for Norwood Park Home, with 10 NPSN clients entering Norwood Park Home. NPSN continues to make great strides in the community, addressing the needs of older adults who remain independent in their homes. In 2004, donors contributed $1,181,121 to the Norwood Park Foundation (NPF) for projects and programs as well as essential support for residents who have exhausted their funds. The Foundation conducted a number of successful events and received monetary responses to appeals from over 842 friends and donors. The annual gala netted over $75,000. Most significantly, several long-time friends recognized the significant contribution Nor-Wood Life Care has made to the lives of thousands of older adults over the last 108 years, and bequeathed over $960,000 in 2004. Philanthropy is an important source of strength and stability for Nor-Wood Life Care. We are grateful for the generous estate gifts and contributions that will assist in sustaining our mission and continued ability to serve the growing number of older adults in our community. Consolidated Statement of Financial Position ASSETS Current Assets Marketable Securities Property and Equipment - Net Other Assets TOTAL ASSETS 12/31/04 $2,541,040 8,902,635 12,347,702 10,290 $23,801,666 12/31/03 $1,816,543 7,428,742 10,929,087 0 20,174,372 LIABILITIES AND NET ASSETS Liabilities Net Assets TOTAL LIABILITIES AND NET ASSETS $6,797,085 17,004,581 $23,801,666 $5,082,650 15,091,722 $20,174,372 Consolidated Activities and Changes in Net Assets NORWOOD PARK HOME OPERATING INCOME Resident Care Income Charity Rendered TOTAL INCOME OPERATING EXPENSES Nursing Costs Dietary Costs Other Expenses General & Administrative Expenses TOTAL EXPENSES Net Norwood Park Home Income before Depreciation Depreciation NET NORWOOD PARK HOME INCOME (LOSS) NORWOOD PARK SENIORS NETWORK Program Revenue Direct Program Expense General & Administrative Expenses NET NORWOOD PARK SENIORS NETWORK LOSS NORWOOD PARK FOUNDATION AND NON-OPERATING INCOME/EXPENSES Norwood Park Foundation Gifts & Bequests Investment Income & Gain/Loss on Securities Miscellaneous Income Other Non Operating Expenses Interest Expense TOTAL NON-OPERATING INCOME & EXPENSE INCOME (LOSS) AFTER NON-OPERATING EXPENSES NET ASSETS - BEGINNING NET ASSETS - ENDING STATISTICS Days of Care - Norwood Park Home Average Residents Per Day CASH FLOWS FROM OPERATING ACTIVITIES ‘04 Annual Report of the Treasurer YEARS ENDED DEC. 31, 2004 AND 2003 AMOUNT PER CARE DAY $11,575,162 (1,386,710) 10,188,452 3,906,208 1,191,301 2,687,616 1,309,013 9,094,138 1,094,314 656,395 437,919 ‘03 AMOUNT PER CARE DAY 165.72 (19.85) 145.87 $10,645,067 (1,275,167) 9,369,900 148.60 (17.80) 130.80 55.93 17.06 38.48 18.74 130.20 15.67 9.40 6.27 3,729,050 1,219,011 2,652,422 1,108,972 8,709,455 660,445 611,684 48,761 52.06 17.02 37.03 15.47 121.58 9.22 8.54 0.68 184,211 (84,509) (120,516) (20,815) 145,878 (61,540) (117,314) (32,976) 1,181,121 546,613 84,147 (264,859) (51,267) 1,495,755 1,912,859 15,091,722 $17,004,581 308,796 666,979 14,936 (246,502) (46,922) 697,287 713,072 14,378,650 $15,091,722 69,846 191 71,635 196 $1,912,859 $713,074 ADJUSTMENTS TO RECONCILE NET INCOME TO NET CASH PROVIDED BY (USED IN) OPERATING ACTIVITIES Depreciation 656,395 Adjust investment Activity to Cash Basis (322,447) Change in Assets and Liabilities (350,064) TOTAL ADJUSTMENTS (16,116) Net Cash Provided by (Used In) Operating Activities 1,896,743 Cash Flows from Investing Activities (inc’l capital acquisitions) (3,204,764) Cash Flows from Financing Activities (inc’l debt repayment and new loans) 1,712,851 Total Increase (Decrease) in Cash ad Cash Equivalents 404,830 Cash and Equivalents - Beginning of Year 1,045,523 CASH AND EQUIVALENTS - END OF YEAR $1,450,353 611,684 (437,392) 70,129 244,421 957,495 (418,175) (592,449) (53,129) 1,098,652 $1,045,523 PAGE 11 Norwood Park Foundation Donors - 2004 The mission of our not-for-profit is in part sustained through the generosity of our donors. Their gifts strengthen our mission to enhance the independence and well-being of older adults in residence at Norwood Park Home and those receiving services offered by the Norwood Park Seniors Network. It is with great appreciation that we acknowledge the following: Individuals John and Brenda Aaberg Frances B. Abrahamson Mr. and Mrs. Martin S. Agran Marie Albrandt Constance Allen Samuel Smith and Norma Altern Smith Norelle R. Ammentorp Shirley J. Andersen Josefa H. Andersen The Hon. and Mrs. Paul S. Anderson Mr. and Mrs. Clarence Anderson Leonard and Mildred Anderson Edwin and Marcia Anderson Anonymous Hope C. Apple Kathy Argentino William and Susan Armbruster Harry Backer Mr. and Mrs. Bruce Bagge Jostein O. Bakken Lillian Banner David and Rene Banta Barbara Bartnicki Marilyn Bartolotte Mr. and Mrs. James E. Baumhart Carolyn Bazan Mary Ann Beebe Owen and Naomi Bekkum William and Sandra Bennett Thomas Benson Gerald and Cindy Benson Ronald and Carol Bentsen Mr. and Mrs. Richard Bentsen Mrs. E. Lorraine Berg Eleanora Berg Dorothy Berg Norma Berke Marian L. Betz Marilyn Bianchi Mr. and Mrs. Robert L. Biewald Helen Blomquist PAGE 12 Pauline Y. Blomstrand Emily Bodnarchuk Ralph W. Boedeker Joan Bohannan Edward and Virginia Boland Sally Bonnem Mrs. Gerry A. Borrelli Edward and Mette Bowen Edward and Valeria Bowman Norma Boyes Larry and Peggy Boysen Judith Brandle Mr. and Mrs. Robert J. Brania Virginia Branum Mildred Braune Florence L. Breinig Laura Brichetto James F. Briese Roar and Randi Broch Dorothy B. Brouwer David Brown Marvin and Hazel Brown John T. Brown Jean L. Bruhn Mr. and Mrs. Vincent J. Budzinski Mrs. Pat Bugiel Robert and Betty Bukowski Mr. and Mrs. Michael Burke Nicholas and Eleanor Burriesci Joy E. Busam Heinz and Marian Busta Janet M. Carlson Mr. and Mrs. Stephen Caruso Barbara Caruso Sandra Cedrins and Edward Tansey, Jr. Mr. and Mrs. Min Chew Mr. and Mrs. Kevin L. Christell Mrs. Agnes Christiansen Earl Chylewski Leonard Cirzan Melvin and Elaine Clawson Mrs. Grace Cleys Paul and Julianne Collin Edward Connelly Mr. and Mrs. William Connolly Mr. and Mrs. David H. Conrad Stanton R. Cook Edna L. Cook Patricia A. Cooke Mr. and Mrs. Richard L. Corrin Jr. Mr. and Mrs. Norris Coulter Thomas F. Cozzi, M.D. Georgiena H. Cragg James Crane Mary Ellen Crowley Mr. and Mrs. Salvatore Dacquisto Martha Dalke William Daniel Yvonne Davis James and Charlotte DeVoe Cecelia DelRio Dennis Delahanty The Hon. James A. DeLeo Edward W. Deles John and Pat DeMars Violet DeMichael Janet Deskovich Irene P. Dever Col. James E. DeZutter Walter and Jacquelyn Dick Mr. and Mrs. Mark Dick Mr. and Mrs. Thomas E. Dickerhofe Helene W. Dietz Susan Dietz Sam and Julia Dilibert The Hon. Brian Doherty Edward and June Doktor Yvonne M. Donegan Sandra Doran Gary and Elsie Dorn Mr. and Mrs. Thomas G. Draths Rev. Wayne Drueck Madeline Dunlap Thomas K. Dunne Alan R. Duy Jeffrey G. Eckardt Donna K. Eckert Martha Egeland Kenneth L. Eidnes Olav and Ingrid Eiesland Mr. and Mrs. Roger Elmer Jenifer Emery Roger Erickson Ruth H. Erickson Mrs. Alice T. Erie Mildred D. Fanslau Mr. and Mrs. John Felcan, Jr. Otto and Phyllis Fenske Mr. and Mrs. Lloyd A. Ferris Renee Fiandalo Delphine Fields Richard and Vivian Fjeldheim Thor Fjell Bernadene Flentye Mr. and Mrs. Peter A. Fredriksen Doretta Fuhs Richard and Carol Jean Gawlik Mildred M. Giannoni Wallis Giesinger Gail Gill Mr. and Mrs. John T. Golitz Mary C. Goyke Mr. and Mrs. Kevin Graves John Grayson Robert T. Green Mr. and Mrs. Walter J. Greenwald William D. Griesenauer George E. Griffiths Mr. and Mrs. Donald Grining Patricia Groh Mr. and Mrs. Richard Gronert DeWitt and Edna Gross Wayne A. Grube John Gruen Julie Grundhoefer The Hon. and Mrs. Perry J. Gulbrandsen Hope Gunderson Beverly E. Gunderson Mary C. Hall Kenneth and Ruth Haller Eva Hamilton Berline Hamilton Laura Hammond Johnathan B. Harding Ralph Haug Ph.D. Thomas and Carolyn Hayes Mark and Kathy Heckler Victor Heckler Mr. and Mrs. Richard Hegberg Helen Heitmann Dr. and Mrs. William Hejna Patricia M. Helton Joseph M. Henmueller Mr. and Mrs. James E. Herbon Mr. and Mrs. Ernest D. Hermes Marilyn Herner Maybelle Hientzelmeier Patricia Higginbotham Barbara Hillyer Patricia Hinkes Joy J. Hinsch Yvonne Hoegner Beth H. Hoffman Don Hoganson Ragnild Hogelee Alexander and Viola Horvath Mr. and Mrs. James W. Humphrey Muriel E. Husser Jonas and Georgia Ichen Helen Ingebrigtsen Norman and Arlene Iverson Allen and Wanda Iverson Merle L. Jacob Margaret Jacobsen Walter and Marie Jacobsen Herbert and Helene Jacobson Mr. and Mrs. Stanley Janesz Evelyn Jarnutowski Marilyn Jaros LaVerne Jarzombek Ethel Jensen Gary and Nancy Johansen Maxine Johansen Lorraine E. Johnson Donald Johnson Lynne Johnson Thor and Darlene Jondahl Helen Kaeseberg Mr. and Mrs. Johann J. Kaiser Catherine Kamermayer Lavergne Kamphausen Joyce Karabatsos Mr. and Mrs. John A. Karolewicz LaVerne Kasmer Drs. George and Katherine Katsoyannis Carol L. Kearns Gerry Keipert Wilburt C. Keller Arline M. Kelley Sharon D. Kemerer Lois Kerr Virginia Kersey Bernice L. Kessell Arve and Signe Kilen William J. Kloor Dolores Koller Roger and Louise Kolseth Kurt H. Kolseth Mr. and Mrs. Tom Konieczny Thomas and Edith Kooyumjian Dr. Nicholas Kordos William and Janet Korsvik Marjorie Kostelny PAGE 13 Mr. and Mrs. Norbert J. Kotulla George Kovac Janet Kozak Mr. and Mrs. George Krabbe Mr. and Mrs. Warren Kremske Susan Kroll and James Sponder Mr. and Mrs. Frederick L. Krull Stanley F. Krzywicki Gene Krzywicki Edward Krzyzanowski Linda Kuczma Mr. and Mrs. Roy Kuever James and Shirley Kuhnke Lorraine Kurowski David andAnny Kyrk Herbert and Vivian Landon Lucille C. Lane Hugo and Turid Lanesskog Rev. and Mrs. David Langseth Edward and Marilyn Larsen Lois J. Larsen Mr. and Mrs. Dennis E. Larson Dolores Lauer John and Helen Lavelle John and Tina Lawrence Agnes L. Lea Michael and Teresa Lea Norman F. Lea Patrick and Jean LeBeau Georgette Lee Ted Leitz John and Margaret Lemker Mary Ellen Lemker Mary Anne Lenahan Sylvia J. Lewandowski Mr. and Mrs. Donald J. Lewis Gertrude N. Lilleberg Richard H. Lilleberg Jane Limonciello Mildred Linnerud Robert Lo Sasso Rocco J. Lo Sasso Winifred Lomonaco Peggy Luce Ragnar and Synnove Lund James and Linda Lund John Lutz Roy and Stella Lynge Robert and Marcia Mahood Henry Maisel John J. Malone Diane Maros David and Carol Marshall Rose M. Materko PAGE 14 Mr. and Mrs. Richard C. May James and Lynne Maynard The Hon. Michael P. McAuliffe Michael McCloskey Michael McGuire Dennis McGuire James and Elizabeth McGuire Ira N. Helfgot and Maureen N. McGuire Mr. and Mrs. Martin McNeela Clare McWilliams Parker and Steven Parker Mr. and Mrs. William G. Meuer Mr. and Mrs. Walter Meyers William Michalski Rolf F. Michelson Mr. and Mrs. Amos Mitchell Lynn Mitsui Thomas Monahan Mary Monahan Richard and Carol Mork Tom and Janet Mosher Mr. and Mrs. Richard G. Muench Marcella Muenow Ella H. Munkvold Mr. and Mrs. Robert Nali John and Dorothy Namest Robert and Marie Nannini Marjorie Nehlsen Judith M. Nelson Lillian Nelson David L. Nelson Mr. and Mrs. Kurt H. Nelson Marian E. Nelson Bernice L. Nesti Violet B. Neukirch Melany S. Newby Aileen Nichols Flores Nimz Mr. and Mrs. Willis I. Nordhem Alvin Nordhem Betty Nordli William J. O’Connell Gary and Lisa Ohm Lars and Lisa Ohrstrom The Hon. Per Bye and Mrs. Liv Ohrstrom Lowell and Helen Olberg James and Beverly Oleson Margaret Oliver Arthur and Ruth Olsen Sigurd and Ruth Olsen Lee Olson Mr. and Mrs. Robert J. O’Toole Marian L. Overby Dr. and Mrs. Michael Palliser Robert and Carol Passaneau Helga M. Pavlik Mr. and Mrs. Robert J. Pecoraro Myrna Pedersen Nils and Ruth Pedersen Fred W. Peter Paul Peterson Mr. and Mrs. John C. Peterson Dr. and Mrs. Arthur R. Peterson Mrs. Ruth Peth Mr. and Mrs. Gordon Philip Leona Phillips Reynold Pilousek Bartus Pishotta Victor and Lucille Polachek Harriet Postava Mrs. Carol Potter Mrs. Lucille Power William Prendergast James and Phyllis Priest Mark and Maribeth Pullman Jerome and Carole Ann Quist Dr. John A. Ranieri Arlette I. Rasmussen Samuel Rea Susan M. Reddington Mr. and Mrs. John G. Reinke, Jr. Bjorn and Hjordis Rektorli George Reutell David E. Richards Randy and Diane Rollinson Mr. and Mrs. Julian Ronning Mr. and Mrs. Anthony Roppolo Janis S. Rosch Mrs. Vera Rosenberg Florence Ross David A. Ross Diane E. Rowe John and Julie Russell Anthony and Annette Sacco Darlene Sacco Shirley Sachat Arthur and Jane Sackrison Christa Sadighian Leroy T. Sanders Sandra Schabb Lola R. Schartel William and Jorunn Scheiderich Daniel Schlevensky Mr. and Mrs. Herbert Schmeisser Isabelle C. Schmid Mrs. Thordes Schober Edith Schorr Judith M. Schreiber Paul and Gloria Schrilla Craig Schuessler Mr. and Mrs. Donald H. Schulteis Donald K. Schulz Mrs. Dorothy A. Schweigert Lavergne M. Sedlacek Pamela K. Seefurth Norman E. Segal, MD Mr. and Mrs. Patrick Serb Sandra Serwa Diane L. Serzen Irene J. Sevcik Mr. and Mrs. Frank Shortino Laura Sias Helen E. Sieben Mr. and Mrs. Leif R. Sigmond The Hon. Peter N. Silvestri Mr. and Mrs. John Simms Mrs. Katherine R. Simon Arthur and Viola Sirevoog William and Virginia Skibbe Theodore and Jenny Smith Dr. and Mrs. Roy T. Smith Joyce L. Smith Mr. and Mrs. James J. Soreng, Jr. Robert and Sandra Spapperi Lester Spielman Henry V. Spunar DPM Mrs. Lois Stanton June H. Steele Allen and Carol Stensland Mr. and Mrs. Vernon E. Steppe Bob Stoinski Helen Strandberg Mr. and Mrs. Mitchell Strzelecki Richard J. Stuhlmann William and Marjorie Stull Sandra Sundfor James and Carol Sveinsson Helen B. Swiontek Edward E. Tadelman Mr. and Mrs. Tamkin Karl and GreteTangeros Michaline Tarczynski Harriett Taylor Mr. and Mrs. Frank Tenk Robert T. Terp Mrs. Ruth Thomys Walter and Katherine Toben Michael G. Tomeczko Michael and Sarah Toohey Ted and Judith Torgersen Gilbert and Lynn Tosch Christine Trapp Peter and Beverly Trusdell John and Nancy Trutwin Sidsel Tsuneta George and Rosemary Turner Mr. and Mrs. Leonard M. Tyrrell Karin B. Ulstrup, M.D. Emil and Susan Ulstrup Mr. and Mrs. Richard Urban Mr. and Mrs. Frank Valchar Shirley Veesenmeyer Ruth Venn Gail Vertelka Anyta C. Vieth Mr. and Mrs. Fred R. Vondrak Walter Vukovich Fred and Mary Wagner Gail Wallace Russell and Doris Walters Dana Wandell Margaret Wedell Edwin H. Weig George Weis Ruth M. Wensel Dorothy Wenzel LaVerne Wermich Margit S. Wevang Merle E. Wevang Arnold Wheeler Gertrude Wheeler Jeannette Whipple Celeste White Bodil Wilson Marlene Witt Margaret Wittrock Mrs. Janice Wolff Mrs. Jane Wren Florence A. Wsol Catherine M. Wurst Mr. and Mrs. Andrew Xenakis Anthony and Donna Young Stephen Zarr Catherine M. Ziemba Tighe Zimmers Michael Zimney Wayne W. Zischke Augustine Zubik Matching Gifts Illinois Tool Works Foundation CNA Robert R. McCormick Tribune Foundation PAGE 15 Estate Gifts Adele I. Grosscup Rev. John Hubner Valerie A. Rusek Jacob Wemmestad Lillian M. Wolf Corporate and Business A Niche In Time, Inc. A.H. Management Group, Inc. Accord Carton Alliance Rehab Apollo Window Cleaning Aramark ServiceMaster Facility Services Arlington Heights Country Club Associated Bank Assurance Agency, Ltd. Chicago Aviation Partners Cooling Equipment Service, Inc. Cosmopolitan Bank and Trust Daley and George, Ltd. Dallia Floor & Wall Co., Inc. Ecolab, Inc. Edgewater Carpet & Rug Environ Harley Ellis - Architects Eriksen Armstrong Corporation Frost, Ruttenberg & Rothblatt, P.C. Gale Street Inn Harvest Home Partners, Inc. Huntington/Norwood Garage, Inc. Initial Security Kibo Partners, LLC and Kiroh Partners, LLC Kolbus Funeral Home Labor Temps, Inc. Lakeside Bank Lawrence Funeral Home Legal Pad Inc. Leo’s Furniture & Upholstery Liberty Bank M.J. Suerth Funeral Home Malec & Sons Funeral Home Managed Health Care Associates, Ltd. Marsh Advantage America Matrix Capital Advisors, LLC McParland and Cornfield MetLife Midwest Ministry Development Service Nelson Funeral Homes New Life Management & Development, Inc. Norwegian American Hospital Norwood Drugs Norwood Paper Olson, Burke/Sullivan Funeral Center Palliative Care Center & Hospice of the North Shore Paul H. Schwendener, Inc. Paulson’s Paint Professional Medical, Inc. Pullman Bank Quality Care Consulting Ragnar Benson Inc. Richards-Wilcox, Inc. Robert Gill & Company, Inc. Schindler Elevator Corporation Senior Eye Associates, P.C. Sentinel Technologies, Inc. Solid Waste Savings Co Op, Inc. Sonnenberg & Anderson Sonus-USA, Inc. Standard Provision Co. Sysco Food Service-Chicago, Inc. TGB Landscaping Vigil Printing, Inc. Vital Measurements, Inc. Water Lily Flower & Gift Shop Zidek & Son, Forest Glen Chapels Ziegler Capital Markets Group Organizations Bjornson Ladies’ Auxiliary De Lisa Society Greyhound Aid Illinois Norsk Rosemalers Association Immaculate Conception Church Kiwanis Foundation of Edison-NorwoodNorwegian PAGE 16 American Chamber of Commerce Norwegian National League Norwegian Pioneer Social Club Norwood Park Chamber of Commerce and Industry St. Timothy Evangelical Lutheran Church Gifts in Honor of Frances B. Abrahamson Harriet Bagge Edith E. Benson Annabelle Betenia Mary Rose Biedzinski Birthday of Louise Braklow Mildred Braune Birthday of Roar Broch Dorothy Brouwer Mr. and Mrs. James M. Brown Rosemary Burke Sophie Burster Angeline Butler Irene P. Dever Lore M. Drueck Birthday of Gertrude V. Eckardt Birthday of Richard Fjeldheim Mary C. Gawlik Ruth H.Griesenauer Hazel Haack Berline Hamilton Agnes Hansen Esther Haug Ellen Heafey Frank H. Heckler Maybelle Hientzelmeier Alice Iverson Margaret Jacobsen Maxine Johansen Lillian E. Johnson Margaret G. Johnson Stella B. Jurczyk Wallace J. Kamermayer Lillian L. Kastner Angeline Krzywicki William B. Kuhnke Dorothy Kurowski Birthday of Hugo Lanesskog Mary LaRocco Anne G. Lorenzi Grace Lunde Johanna W. Lutz Dorothy Marsiglia Elsie S. Michaud Edith L. Moloney Betty Ohlgren Birthday of Norman Olsen, M.D. Theresa Oswald Our Family Ethel O. Pedersen Adeline B. Petruschadt Claire Piwowar Helen B. Pross Residents of Norwood Park Home Julie Russell Theresa Sarocco Josephine Sereda Laura Sias Carroll Simons Anne Spapperi Alice Stoinski Eleanor Toman Helen Valchar Susanne M. Walsh Martha Wasziewicz Fleda Weller Eleanor Werhan Margit S. Wevang Jane Wren Mary Ziemba Gifts in Memory of Anna Afdahl August Albrandt J. Harry Andersen Anna Anderson Annabelle Mildred M. Arcaroli Margit Asbjornson Otto and Alma Backer Lucille Baldwin Ralph L. Berke, Sr. Anna Betz Marian L. Betz Kalyna Bodnarchuk Florence Bowman Dorothy E. Boysen Zeta Brown Martha Brown Zeta Brown Warren Brown Madelyn Bruening Jean M. Bugiel Gertrude “Trudy” Bukowski Anton and Agatha Burster Arthur A. Carlson Clara L. Carlson Joseph A. Ceglarek Gloria Cheli Melba Cheli Mr. and Mrs. Anton Christiansen Roy Christiansen Albert F. Cleys Bergit Stockdal Corbett Neva Coulter May Crane Hilma M. Crohn Martha Cunis Christine Dahlberg Millie Olsen Dammann Astrid B, Davidson Myrtle and Tom Davies Jules and Martha DeZutter Blanche C. Dick Joseph Dietz Estelle C. Dolan Dolores Domaszek Elsie Duy Gene Dwyer Joann Elmer Lina Erbe Stanley R. Erie Our Fathers Georgiena Feiss John Felcan, Sr. Elsie Ferfer Robert and Ingrid Fernstrom Eleanore A. Flanagan Florence M. Floistad Louise Garrett Mitchell S. Gienko Albert and Agnes Gilbertsen PAGE 17 Gifts in Memory of Irene Goff Stella Graham Spencer and Lydia Griffiths Jeanne T. Gruen Arthur and Mabel Gunderson Myrtle Gustafson Donald Habbestad Ella Habbestad Elin E. Hagman Esther Alinda Hahm Anna Handy Agnes Hansen Lawrence L. Hansen Goldie Hanson Stanley G. Hanson Lillian Johnson Harding Flora Harpling Frank J. Heckler Doris R. Hedmark Borghild Heitmann Anna Marie Held Anna Henmueller Joseph A. Henmueller Thomas Herner Mary Hughes Ruby Huhn Karl Norman Ingebrigtsen William O. Jackson Lillian D. Jackson Sigvald A. Jacobsen Mr. and Mrs. Bergeton Jacobsen Sigvald A. Jacobsen Lillian Janke Harriet O. Jennings Rose Joerger Edna Johnson Elizabeth Johnsen Leonard Johnson Lorene M. Johnson Violet C. Johnson Stella B. Jurczyk Olaf Karsted Grace Keller Bernice L. Kessell Emilie Kimmel Mildred Klarquist Emily Klemz Kevin Koller Hilmer and Esther Kolseth Knut Hilmer Kolseth Lorraine B. Kolstad Rose Kramer Victoria Krautter Stanley M. Krzywicki Ann Kuenneth Helen T. Kuzniar Eleanore Kuzniar Linnea Kyrk Frances Lane Emma Larsen The Lea Family Hilda Lea Mary Jane Lea Mary LeBeau Hank and Bette Jean Lilleberg Richard N. Lilleberg Karen Linnerud Rocco and Rose LoSasso Loved Ones Hattie Lueders Thelma E. Lund Michael Lupo Johanna W. Lutz Minnie Lynge Roy Lynge Frances Maisel Maureen Malone Carolyn Marck Emma Mariani Veronica Marshall Ola May Helen McCarl Marjorie McCaulley Ursula Michalowski Betty Michelson Mary E. Miller Marion P. Monahan Mary Moore My Mother The Mulligan Family The Legacy Society The Legacy Society was created to honor friends who have made a personal commitment today of a gift in the future to Norwood Park Foundation for Norwood Park Home or Norwood Park Seniors Network. Future gifts are promised through bequests, real estate, beneficiary designation of retirement plans or life insurance. In October 2004, at the annual Alle Venner reception, The Legacy Society Wall of Honor was unveiled. We gratefully acknowledge the following members of The Legacy Society for their personal commitment and belief in our mission to provide a broad continuum of quality care to older adults in future years. If your name is not listed and you have included Norwood Park Home or Norwood Park Seniors Network in your estate planning, please allow us to recognize your commitment. PAGE 18 Joseph and Marge Mulligan Arthur W. Nelson Irma Nettland Elaine Nordby Wiking B. Nordhem Robert C. Nordli Alice Oakland Esther Olsen Anna Marie Oman Our Mothers Our Parents Karl and Karen Ouren Amelia Overby Esther Parenti Helga Peterson Helen C. Pfeiffer Ronald Pilousek Steve Piwowar Jack D. Power Eileen B. Prendergast Dr. Niles Quales Alice Quist Gunhild E. Rasmussen Coletta and Werner Rasmussen Josephine Rauscher Charles Rauscher Agnes Redemski Edna Reinke John Reinke Delores Richter Eleanor Robson Talbert and Ella Ronning Irving A. Rosenberg Julia Sandeen Frances Sanders Albert Sandrin Theresa Sarocco Kenneth Schartel Julius Schneider Raymond C. Schober Mabel Schulz Gertrude Schwaller Frances K. Serb Michael Sereda Thomas R. Simon My Sister Jenny Smith Marie Softing Frances Sontag Anathon and Seena Sorem Alice and George Sorenson Theodore Stanton Alice Stoinski Carl Strang Inez Stromberg Frieda Sutter Ella S. Sveinsson Esther Swenson Theophil Talik Anna Terp Elizabeth Thybony Estelle Trucker Blanche Ulrich Edna Venn Albert C. Vieth Mildred C. Vieth Gerda Wadstrom Emmy Wagner Alice Walledom Harold Washburn Cecelia Weber Berta Weber Cecelia Weber Mildred E. Weis Fleda Weller Thorborg and Otto Wensel Arnold Wheeler Dr. Frank Whipple Cy Wittrock Robert E. Wren, Sr. Alois Ziemba Irene Zwiefka If we have omitted your name or spelled it incorrectly, please let us know so that we may correct our mistake. Norwood Park Foundation (773) 577-5367 Legacy Society Members Frances B. Abrahamson Alma Andersen Anonymous (4) Gerry A. Borrelli Ethel Bourbon Edward and Valeria Bowman Florence Burdahl Harold M. Carlson Eunice Caspers Roy and Agnes Christiansen John Cook Jules and Martha DeZutter William and Ethel Dodd Adele Grosscup Johnathan B. Harding Louise Olson Herud Florence E. Horner Rev. John Hubner Frances Huth Kenneth P. Johnson Evelyn B. Jorgensen Emily Klemz Diane Lewandowski Serzen James and Linda Lund Lela H. McCafferty Lorraine McDonald Erling Meyer Joe and Marge Mulligan Martha M. Nelson Kjell Edgar Nordvik Marian L. Overby Nils and Ruth Pedersen Muriel W. Pedersen Lillian H. Pekie Valerie A. Rusek Fern M. Rust Erwin and Ruth Thomys Jacob Wemmestad Lillian M. Wolf PAGE 19 2004 - 2005 Board of Directors & Administration Board of Directors from left: (Seated) -- Mark Heckler, Richard L. Corrin, Jr., Daniel J. Fitzgerald, and Bjorn Rektorli; (Standing) - Marcia R. Mahood, Richard H. Fjeldheim, Hon. Perry J. Gulbrandsen, Hugo Lanesskog, Susan Kroll, Mark Pullman, Clare McWilliams Parker, Randy Rollinson, Karin B. Ulstrup, M.D., Arthur R. Peterson, M.D., Allen S. Iverson, Ronald E. Bentsen, James J. Soreng, Jr., and Michael D. Toohey. Not pictured are Katherine Katsoyannis, M.D., John P. Lavelle and Jorunn M. Scheiderich. PAGE 20 Officers of the Board of Directors MARK HECKLER - Chairman RICHARD L. CORRIN, JR. - Vice Chairman DANIEL J. FITZGERALD - Secretary BJORN REKTORLI - Treasurer Emeritus Board Members Mission Statement “Nor-Wood Life Care NFP enhances the independence and well-being of older adults.” WALTER H. DICK MARGARET JACOBSEN BETTY OHLGREN Administration MARCIA R. MAHOOD Chief Executive Officer THOMAS F. COZZI, MD, CMD Medical Director SANDRA CEDRINS Chief Financial Officer NOR-WOOD LIFE CARE NFP MICHAEL D. TOOHEY Administrator Norwood Park Home JULIE K. RUSSELL Director Norwood Park Seniors Network PATRICIA M. HINKES Executive Director Norwood Park Foundation We believe in... Providing older adults a continuum of services and programs that are responsive to the physical, emotional and spiritual needs of the individual; Maintaining a comfortable, secure, “loving family” environment that promotes dignity and self worth; Valuing our employees and volunteers for the friendly, caring spirit that has characterized this organization for over 100 years; Managing our resources responsively by operating in a fiscally responsible manner and meeting our charitable purpose; Continuously improving our programs and services to better meet the changing needs of older adults; Respecting and working with our neighbors to improve the community in which we all reside. Nor-Wood Life Care NFP A not-for-profit organization founded in 1896 6016-20 N. Nina Avenue | Chicago, Illinois 60631-2410 | (773) 631-4856 | Fax: (773) 631-4850 www.norwoodlifecare.org