Leicester City Council Early Help and Prevention Protocol

Leicester City Council
Early Help and Prevention Protocol
Jackie Difolco: Head of Service (0 – 19 Targeted Services)
March 2015
Aims
• EHA criteria, Pathway and Support for
professionals
• Performance
• What does good look like and how do we get
there
• Role of LSCB to provide challenge and scrutiny
Leicester City Council’s Early Help Offer
Targeted Services
Specialist Services
Childcare Learning
Targeted Youth Support
Family Support
Education Welfare Service
Parent and Community Engagement
Youth Offending Service
Children Centre Teachers
MST
Pre School Settings
Connexions
Early Help Assessment
Young Carers
Early Help
Assessment
Definitions and Eligibility
Early Help
Help and support provided at the right time for the right child, young person and their family to prevent
issues from escalating.
Unmet Need
An unmet need is a need that cannot be met by an agency in terms of not having the ability to respond to
the particular need
(Refer to the Leicester, Leicestershire and Rutland Thresholds document for examples of presenting needs)
Single Agency Response
Two or less unmet needs that can be met with a single agency response working alongside universal
services.
Early Help Assessment
A co-ordinated multi agency response led by an identified practitioner working with the family using a
team around the family (TAF) approach.
Eligibly Criteria for an Early Help Assessment
The eligibility criteria for an Early Help Assessment are defined as:
• A family has 3 or more needs that are likely to impact on outcomes for children and young people
• These needs are complex and are beyond the remit and capacity of a single agency response
• A co-ordinated multi agency response is required working alongside universal services.
Processes in Place
Early Help
and
Prevention
Protocol
Thresholds
0 -5 Early Help
Liquid
Logic
15
Workshops/
Training and
Materials
MASP
Locality
Partnerships
Priority
Children
Locality
Advice
Points
www.leicester.gov.uk/earlyhelp
Support for Lead Practitioners
Until external partners are trained on Liquid Logic, LCC staff only will be LP’s
Liquid Logic
Advice and
Referrals
• Training
• Champion role – navigation around the system
• Advice Points, signposting, short term work
• One referral screened through one route
EHA
Meetings
• Setting up meetings, booking venues, completing closure forms
• Tracking of action planning
• Typing up of minutes and action plans
Support
• Workshops
• Promotional materials and templates: www.leicester.gov.uk/earlyhelp
There will be no admin support at EHA Team Around the Family meetings
Performance
Getting to Good
‘Making sense of Early Intervention’
• A commitment to prevention
• Priority focus on the early years
• Continuing early intervention in later years
• A mutli systems approach
• High quality workforce
• Investment in programmes that work
(Centre for social justice 2011)
Local Authorities with good early help
have……..
Good arrangements for the co-ordinating the work of a wide range of
agencies
Effective performance monitoring and quality assurance
Collect user feedback that informs assessment of success of support and
planning for future services
Clear agreed thresholds with partners that are applied and understood
Effective information sharing between professionals
A single assessment process used by all agencies
Clear step up and step down procedures
An early help workforce that has the appropriate skills and confidence and
is supported by children’s social care
Invested in early help and given it the same value as social care
A local authority is likely to be judge
good if……
Children, young people and families are offered effective early help when
needs or concerns are first identified
The interface between early help and statutory child protection work is
clearly and effectively differentiated
For children and young people who need help and protection, assessments
including early help assessments are timely and result in direct work with
families
Leadership, Management and governance arrangements deliver strong,
strategic local leadership that measurable improves outcomes for
vulnerable children. The LA works with partners to plan and deliver early
help, to protect children and young people, to improve educational
attainment and narrow the gap for the most disadvantage
Role of the Early Help Stay Safe Board/
LSCB/ Children’s Trust
• Ensure Early Help is integral to safeguarding
• Embed Early Help within a ‘Neglect’ Strategy
• Provide challenge and scrutiny
• Evaluate impact and outcomes
• Develop a shared ownership and hold LSCB
partners to account
Statistics (July – February)
10,434 cyp and families accessing CYPF Centre’s
1,058 cyp receiving targeted early help
723 Family Support cases
323 referrals to Early Help in DAS
(14 stepped up to social care/ 37 awaiting allocation)
500 contacts through the Advice Point
Timescales and Next Steps
Early Help assessment and Lead
Practitioner Training
To develop one Family Support offer
using a whole family approach which
includes the current Think Family
programme
Merge the Early Help Assessment,
and the Single Assessment into one
form that is completed at various
stages of the child and young
person(s) journey.
Workshops and Materials
January – March
Early help Assessment
February
MASP
March
Thresholds Training
March – September
EHA and Lead Practitioner Training
March – September
Liquid Logic for LCC staff
May - September
Merge the EHA and Single Assessment
June
Liquid Logic for external partners
September - March
Contact Details
To seek advice, signposting or low level and short term support without
having to undertake an early help assessment.
Locality Advice Points
NORTH WEST: 0116 3737350
NORTH: 0116 2924580
WEST: 0116 3737150
EAST : 0116 2924590
CENTRAL : 0116 2426370
SOUTH: 0116 2221810
To make an Early Help Assessment
Referral
Early Help in Duty and Advice
Service (EHinDAS)
Tel: 0116 454 5956
Email: Early-Help@leicester.gov.uk
• Support with completing an EHA
• Support with Liquid Logic
• Support with setting up and
co-ordination of EHA meetings
• Support with distribution of
minutes
Lead Practitioner Support
Tel: 0116 4541694
Email: early.help.queries@leicester.gov.uk
Early Help: Service Managers
Service Managers : Early Help Targeted (Children Centres & Family
Support)
Penny Brown – Email: Penny.Brown@leicester.gov.uk Tel: 0116 4541681
Julia Pilsbury – Email: Julia.Pilsbury@leicester.gov.uk Tel: 0116 4541663
Service Managers : Early Help Specialist (Education Welfare, Youth
Offending, Connexions & Youth Service)
Ellen Collier – Email: Ellen.Collier@leicester.gov.uk Tel: 0116 454 5510
Julia Conlon – Email: Julia.Conlon@leicester.gov.uk Tel: 0116 4541777
Karen Manville – Email: Karen.Manville@leicester.gov.uk Tel: 0116 4544614
Questions?
Jackie Difolco – Head of Service (Targeted Services)
Children Centres and Family Support
Email: jackie.difolco@leicester.gov.uk
Tel: 0116 4546106