SAP® Business Suite powered by SAP HANA
Transcription
SAP® Business Suite powered by SAP HANA
Introduction Customer References by Industry Area Customer References by Alphabetical Order © 2015 SAP SE or an SAP affiliate company. All rights reserved. SAP® Business Warehouse powered by SAP HANA® Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Speed Data Access for More-Informed Decisions with SAP® Business Warehouse powered by SAP HANA® For years, companies that need to manage large volumes of data and ensure the integrity of information have turned to the SAP ® Business Warehouse (SAP BW) application. SAP has continually evolved SAP BW to help ensure a flexible, scalable foundation for enterprise data warehousing that supports data from SAP and third-party sources. Now SAP delivers the next stage of its data warehouse vision with SAP BW powered by SAP HANA®. Companies running SAP BW today on a relational database management system will see dramatically improved performance by moving to the version powered by SAP HANA. The in-memory database architecture of the SAP HANA platform improves the efficiency at which data can be loaded and processed, calculations can be computed, and queries and reports can be run. These performance improvements help you gain a competitive advantage by reducing data latency and increasing the availability of key information that you need to make sound, timely decisions. With SAP Business Warehouse powered by SAP HANA, you can: Accelerate query and analysis, decrease data latency, and drive faster, more informed planning Lower total cost of ownership, reduce IT workloads, and speed response to business requests Access all your data, increase business insight, and improve and enhance self-service Deploy without changing SAP BW or retraining users, and all business content, data flows, and security remain intact www.sap.com/bw 2 / 39 Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Simplify IT and Lower Total Cost of Ownership Companies running SAP BW powered by SAP HANA can expect a more streamlined IT landscape and a simplified administration environment. The in-memory, columnar data storage architecture of SAP HANA helps you lower total cost of ownership, reduce IT workloads, and respond more quickly to business requests for information. Greater operational efficiency helps you gain a competitive advantage by reducing waste and increasing your ability to use data to run your business better. Find out how you can get to your data faster than ever before and drive business value and innovation, all while lowering costs, with SAP Business Warehouse powered by SAP HANA. For businesspeople, SAP HANA helps unlock the power of your data across the enterprise. Decreased data latency and increased availability help you gain a competitive advantage through greater business flexibility. At SAP we recognize that value is derived both from technical improvements and by minimizing business disruption. We understand you want to preserve your investment in SAP BW. That’s why we’ve made sure that using SAP HANA requires only a database migration, preserving SAP BW content and security models and eliminating the need to retrain end users. www.sap.com/bw 3 / 39 Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Customer References by Industry Area Consumer Discrete Manufacturing Public Services 29 Fire & Rescue, New South Wales (NSW) 31 Kardinal Schwarzenberg'sches Krankenhaus 32 University of Amsterdam 06 Eldorado LLC 19 ANDREAS STIHL AG &Co. KG 08 Florida Crystals Corporation 20 09 hepsiburada.com 21 Lenovo Group Limited 10 HR Group GmbH & Co. KG 22 Nissha Printing Company Ltd. 11 Magazine zum Globus AG 23 Sagem 12 Molson Coors Brewing Company Energy and Natural Resources 14 SHS Group Ltd. 24 15 SPAR Österreichische Warenhandels-AG (SPAR Austria) 16 UNO Professional 17 Usha International Limited 25 Givaudan SA Constantia Flexibles International GmbH Koehler Paper Group 26 Southern California Edison Services 34 1&1 Internet AG 35 FCC Construction S.A. 36 Kaeser Kompressoren AG 37 Transnet National Ports Authority, part of Transnet Group Financial Services 27 Aareal Bank Group 38 Vodafone Group Plc 28 Nordea Life & Pensions, DK 39 Wilmar Consultancy Services Ltd. 4 / 39 Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Customer References by Alphabetical Order 34 1&1 Internet AG 10 HR Group GmbH & Co. KG 27 Aareal Bank Group 36 Kaeser Kompressoren AG 19 ANDREAS STIHL AG &Co. KG 31 Kardinal Schwarzenberg'sches Krankenhaus 24 Constantia Flexibles International GmbH 25 Koehler Paper Group 06 Eldorado LLC 21 Lenovo Group Limited 35 FCC Construction S.A. 11 Magazine zum Globus AG 29 Fire & Rescue, New South Wales (NSW) 12 Molson Coors Brewing Company 08 Florida Crystals Corporation 22 Nissha Printing Company Ltd. 20 Givaudan SA 28 Nordea Life & Pensions, DK 09 hepsiburada.com 23 Sagem 5 / 39 14 SHS Group Ltd. 26 Southern California Edison 15 SPAR Österreichische Warenhandels-AG (SPAR Austria) 37 Transnet National Ports Authority, part of Transnet Group 32 University of Amsterdam 16 UNO Professional 17 Usha International Limited 38 Vodafone Group Plc 39 Wilmar Consultancy Services Ltd. Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Eldorado: Getting Closer to Customers Using SAP® Solutions powered by SAP HANA® Company Eldorado LLC Headquarters Moscow, Russia Industry Retail Products and Services Consumer electronics and household appliances retailer Employees 10,000 Revenue €2.4 billion Web Site www.eldorado.ru Partner IBM www.ibm.com Objectives Consolidate customer data into one tool Improve analytics to increase buyer insight for purchasing decisions Create more-targeted customer promotions Accelerate reporting and operations for better decision making and faster results Why SAP Close relationship with IBM, a strong SAP partner with extensive experience migrating applications to the SAP HANA® platform Opportunity to understand customers better using the SAP® 360 Customer solution, which includes SAP CRM powered by SAP HANA Right product is on the shelf better and faster than before, thanks to the SAP Planning for Retail application and SAP HANA Faster reporting with the SAP Business Warehouse application powered by SAP HANA Benefits Better insight into what to buy with analytics, thanks to buyers’ ability to work within the SAP landscape Stronger relationships with customers and better insight into their needs, resulting in greater customer satisfaction “With SAP 360 Customer, SAP Planning for Retail, and SAP HANA, Eldorado can respond to customers more quickly, deliver products faster, and offer better prices. We are getting closer to our customers so they can be confident that we understand their needs.“ Fabricio Granja, Deputy Vice President for Business Operations Support, Eldorado LLC 6 / 39 Partnership Trusted relationship with IBM consultants and their expertise with the SAP HANA platform Speed Faster cost allocation that has shortened the closing period from 4 days to 4 hours Insight Analytics tools that provide a deeper understanding of what customers want Confidence Better customer relationships, thanks to faster responses, ontime delivery, and lower prices Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Eldorado: Getting Closer to Customers Using SAP® Solutions powered by SAP HANA® 7 / 39 Public Services Services Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Florida Crystals: Sweetening Business Processes with SAP® Business Suite powered by SAP HANA® Company Florida Crystals Corporation Headquarters West Palm Beach, Florida Industry Consumer products Products and Services Cane and agave sugar grown and produced in the United States Employees 2,200 Revenue US$462 million Web Site www.floridacrystals.com Partners Virtustream SAP® Consulting organization Business challenges Consolidate data from heterogeneous systems at geographically dispersed sugar companies acquired by Florida Crystals Use technology to support ordinary business requirements and manage the challenges related to a growth-by-acquisition strategy Gain value from the migration to a cloud-based IT infrastructure Technical implementation Implemented the SAP ERP and SAP Business Warehouse applications powered by SAP HANA® Leveraged the SAP HANA Enterprise Cloud service with help from technology partner Virtustream Key benefits Reduced costs and improved efficiency throughout the supply chain Allowed the workforce to devote more time to data analysis and less time to running data transactions Enabled real-time access to petabyte-scale data for accelerated business decisions “SAP HANA isn’t just in-memory technology, it’s a new frontier. How long has it been since IT allowed you to go as fast as you can go? That’s what SAP HANA brings to the table.” Don Wiittington, Vice President and CIO, Florida Crystals Corporation 8 / 39 1st Live customer with SAP ERP powered by SAP HANA and SAP HANA Enterprise Cloud Up to 97% Performance improvement for key business processes 3 days To migrate data to the cloud environment using the SAP HANA Enterprise Cloud service Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services hepsiburada.com: Harnessing SAP HANA® for Fast Decisions and Premier Customer Service Company hepsiburada.com Headquarters Istanbul, Turkey Industry Retail Products and Services Online retail and e-commerce Employees 300 Revenue €427.6 million (2013) Objectives Become more responsive to customers Streamline, simplify, and accelerate complex operational procedures Pave the way for sustained business growth 800x Why SAP Migrated the SAP® Business Warehouse application to the SAP HANA® platform within three months Leveraged the SAP BusinessObjects™ Business Intelligence platform as a reporting interface to jump-start real-time analytics and reporting 5x Benefits Real-time insight for business units into the status of stock and orders Business results made available very rapidly and intuitively for fast and well-informed decisions Enhanced customer satisfaction, with shipments prepared within an hour of order receipt Faster reporting Faster data transfer 4.5x Smaller database <1 hour Web Site www.hepsiburada.com "We considerably enhanced our ability to analyze the data we collect from different sources and accelerated our reporting pace. With SAP HANA, we can make our business decisions much more quickly.“ Hanzade Dogan Boyner, Chairperson, hepsiburada.com 9 / 39 To prepare shipments following receipt of order Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services HR Group: Staying a Step Ahead of Demand and Fraud with POS Applications and SAP HANA® Company HR Group GmbH & Co. KG Headquarters Osnabrück, Germany Industry Retail Products and Services Footwear Employees Approximately 6,000 Revenue >€650 million Web Site www.hr-group.de/en Partner SAP® Services organization Objectives Improve planning, including budgets, assortment, and outlet and markdown handling Optimize logistics and replenishment processes, such as stock-level monitoring, stock transfers, and replenishment automation Immediately detect data from suspicious point-of-sale (POS) transactions Conduct better-targeted marketing campaigns based on a better understanding of demand Implementation Worked with the SAP Services organization to deploy the SAP POS Data Management and SAP Loss Prevention Analytics for Retail applications with the SAP Business Warehouse (SAP BW) application powered by SAP HANA® Replaced a POS inbound infrastructure with POS data management that is noninvasive for the target system Why SAP Services Very best in SAP solution and industry expertise Proven track record for successfully deploying SAP solutions that are new to the market Engineered SAP services available for both SAP POS Data Management and SAP Loss Prevention Analytics for Retail “SAP POS Data Management and SAP Loss Prevention Analytics for Retail running on SAP HANA provide us deeper insight into transaction data in real time. For example, we now benefit from a more agile retail planning process and can immediately detect suspicious patterns.” Matthias Schäfer, Head of Application Development, HR Group GmbH & Co. KG 10 / 39 Fast Better understand and immediately react to demand and detect anomalous POS activities with real-time analytic and predictive capabilities Complete Analysis capabilities beyond transactional sales data, including zip codes and reasons for returns Powerful Increase in reporting performance despite higher data volumes Simple Simpler IT landscape and operations, due to less data redundancy and better SAP BW data models Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Magazine zum Globus: Improving Analysis and Planning with SAP® BW powered by SAP HANA® Company Magazine zum Globus AG, part of Migros-Gruppe Headquarters Zurich, Switzerland Industry Retail Products and Services Clothing, accessories, and beauty products Revenue CHF 803 million (€668 million) Web Site www.globus.ch Top objectives Reduce storage space for data on 37 warehouses, 800,000 items, and 3,500 deliveries Speed up data retrieval for faster reporting Improve insight and planning Enhance the power of the existing SAP® Business Warehouse (SAP BW) application Resolution Migrated SAP BW to the SAP HANA® platform Engaged IBM to work with SAP Ramp-Up coaches on project implementation Completed project on time in 11 weeks Key benefits Less storage space and lower costs with SAP HANA Real-time access to current and archived data for easier, more frequent reporting and wider user acceptance Detailed and complex reporting for better inventory and budget planning, including improved seasonal and store sale history Partner retailsolutions AG www.retailsolutions.ch "Efficient and integrated planning is very important for our business. We have seen what in-memory computing has done for others and can now say that SAP HANA really delivers.“ Alexander Weiss, Process Manager for Perishables and Trade, IT Services, Migros-Gruppe 11 / 39 11 weeks From project launch to going live (on schedule) 72.7% Reduction in data size (from 550 GB to 150 GB) 80x Faster data access for planning and reporting Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Molson Coors: Improving Data Warehousing with SAP® BW powered by SAP HANA® Company Molson Coors Brewing Company Headquarters Denver, Colorado Industry Consumer products Products and Services Beverages Employees 5,000 Revenue US$4.2 billion Web Site www.molsoncoors.com Partners HP www.hp.com SAP® Consulting organization Top objectives Provide information access to business users in a timely manner Run daily financial reports to better understand critical sales activity Enhance business intelligence to more efficiently measure performance Help IT respond more quickly to requests for information Resolution Migrated the SAP Business Warehouse (SAP BW) application from an Oracle database to the SAP HANA® platform in just two days Used SAP Data Services and SAP Information Steward software to load data into SAP BW Deployed the SAP BusinessObjects™ Business Intelligence platform for reporting Key benefits Ability to analyze customer sentiment based on data gathered from social media channels Real-time data access, enabling faster, more informed business decisions Simpler IT architecture, requiring less space and reducing total cost of ownership “SAP BW and SAP HANA have increased performance in key areas of our data warehouse while significantly simplifying many of our IT tasks. We are able to deliver information to users more efficiently and develop new solutions twice as fast. It has provided us with a solid base for globalizing and standardizing business processes.” Lyne Strasbourg, Global BI Business Alignment Lead, Molson Coors Brewing Company 12 / 39 80.9% Reduction in database size (from the 4.6 TB Oracle database to 900 GB with SAP HANA) 80% Faster prototype development (from 5 days to 1 day) 50% Less IT planning required Up to 10x Faster cube loading with SAP BW Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Molson Coors: Improving Data Warehousing with SAP® BW powered by SAP HANA® 13 / 39 Public Services Services Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services SHS Group: Driving Smarter Deals and Business Growth with SAP® Business Warehouse powered by SAP HANA® Company SHS Group Ltd. Headquarters Belfast, Ireland Industry Consumer products Products and Services Beverages, herbs and spices, wet condiments, milk puddings Employees 700 Revenue £400 million (€487.86 million) Web Site www.shs-group.co.uk Partners IBM (hardware) AgilityWorks (implementation) Centiq Ltd. (service support) Top objectives Establish an IT platform that facilitates innovation, streamlines operations, and speeds growth Improve overall IT performance and reduce maintenance costs and effort by increasing compression rates and data-loading efficiency Enable faster, more flexible reporting for sales and finance Accelerate financial planning and reduce auditor workload Resolution Migrated the SAP® Business Warehouse (SAP BW) application from the existing Oracle database to the SAP HANA® platform in just 12 weeks Key benefits Significantly faster data loading, reducing batch windows and helping ensure data availability by the start of each day Reporting that is flexible and detailed for fast and informed decisions Deeper insight into operations, helping sales and marketing teams optimize brand performance Fewer system administration requirements and lower costs Better user experience, increased adoption, and greater productivity “Given the huge success and immediate benefits realized by our migration of SAP BW to SAP HANA, I look forward to the next phase of our data analytics vision and strategy.” John McLarnon, Head of Information Systems and Technology, SHS Group Ltd. >100x Faster query performance 98% Faster report generation, on average (from roughly 3 minutes to less than 2 seconds) >6x Data storage compression (661 GB with Oracle to 100 GB with SAP HANA) 70% Faster data loading 2 to 3 years To achieve full ROI 14 / 39 Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services SPAR Austria: Transforming into a True Omnichannel Retailer with SAP HANA® Company SPAR Österreichische Warenhandels-AG (SPAR Austria) Headquarters Salzburg, Austria Industry Retail Products and Services Groceries, sporting goods, and real estate Employees 76,905 Revenue €12.94 billion Business challenges Enable a superior customer experience and achieve growth in an omnichannel retail environment Increase employee loyalty by launching a bonus program for 65,000 employees and their families Simplify the IT landscape and lower total cost of ownership (TCO) Technical implementation Deployed SAP® CRM powered by SAP HANA® and integrated it with the SAP ERP Human Capital Management solution in just six weeks Migrated two SAP Business Warehouse applications with an overall database size of 34 terabytes to the SAP HANA platform Started to prepare for the migration of the SAP ERP Financials solution and for the launch of the SAP Customer Activity Repository application Key benefits Successfully launched the employee bonus program Enabled faster, higher-quality daily reports Simplified the architecture of SAP Business Warehouse and IT operations, resulting in lower TCO Web Site www.spar.at Partners Reply, Alpenite GmbH, and Imtech ICT Austria GmbH “We are off to a very good start with SAP HANA. Our new loyalty program running on SAP CRM powered by SAP HANA is a great success. We are also very impressed with the tremendous performance improvements resulting from the migration of our large SAP Business Warehouse landscape to the SAP HANA platform.” Andreas Kranabitl, Managing Director, SPAR Business Services GmbH, SPAR Österreichische Warenhandels-AG 15 / 39 99.9% Participation in the bonus program Up to 15% Performance increase in report execution Up to 85% Faster daily load times >75% Reduction in database size Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services UNO Professional: Managing More Data with SAP® Applications powered by SAP HANA® Company UNO Professional Headquarters Istanbul, Turkey Industry Consumer products Products and Services Fresh and frozen bakery products, such as bread, puff pastries, Danishes, and croissants Employees 1,500 Web Site www.uno.com.tr Partners IBM Corporation www.ibm.com Metric Technology www.metric.net/en Top objectives Deploy better production and distribution systems to support growth Improve data visibility and reporting flexibility Enhance data-monitoring capabilities to improve the production-toconsumption process for 370 trucks covering 95% of the country Resolution Deployed the SAP® Business Planning and Consolidation and SAP Business Warehouse applications, both powered by SAP HANA® Ran the SAP HANA platform on the IBM x3950 X5 enterprise server, combining the speed and efficiency of in-memory processing with the ability to analyze massive amounts of data Key benefits Detailed profitability planning and faster simulations and scenario planning, improving information accuracy and market strategy Streamlined planning with data from more than 10,000 retail stores, maximizing product shelf life and reducing food waste Faster, more accurate data for comprehensive profitability reporting “Our reports now run 400 times faster. With these improvements, the analysis on sets of data gives deeper insight into markets, sales, and management. The data has always been available; SAP HANA just gives us a way to use it efficiently.” Özkan Yurttaşer, Information Systems Manager, UNO Professional 16 / 39 400x Faster reporting, allowing faster reactions to market developments 84 hours Saved by management each month, resulting in more efficient and profitable operations 3x Greater reporting visibility, providing sales with cost drivers and market trends more quickly and efficiently Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Usha International: Taking Business Insight to Unprecedented Levels with SAP HANA® Company Usha International Limited Headquarters Gurgaon, Haryana, India Industry Consumer products Products and Services Household appliances, electric motors, pumps, and automotive products Employees 2,200 The company’s top objectives Improve performance of company’s business analytics environment Gain greater visibility across a countrywide enterprise Optimize operations in key business areas such as sales, supply chain, and procurement The resolution Collaborative analysis of current and future business needs Development of end-to-end strategy for business analytics Implementation of the SAP® Business Warehouse application powered by SAP HANA® The key benefits Faster, more effective decision making and improved productivity Better control of supply chain with reduced inventory levels and lower carrying costs Future-ready platform for long-term business analysis and planning Web Site www.usha.com Partner SAP® Consulting “I am glad that SAP has taken the initiative to help businesses take proactive action. It’s amazing how much information is available to our managers after we implemented SAP HANA.” Dinesh Chhabra, CEO, Usha International Limited 17 / 39 9 Data compression factor 75% Improved performance in reporting and analytics 50% Reduction in inventory Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Usha International: Taking Business Insight to Unprecedented Levels with SAP HANA® 18 / 39 Public Services Services Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services STIHL: The SAP HANA® Platform Delivers Leaner Structures for Faster Business Processes Company ANDREAS STIHL AG & Co. KG Headquarters Waiblingen, Germany Industry Industrial machinery and components – machinery and equipment Employees 13,844 (December 2013) Revenue €2.81 billion (2013) Business challenges Support profitable growth in a global business environment Accelerate analysis and reporting for faster insight Enable deeper, more detailed reporting on larger data volumes Average faster reporting and analysis Technical implementation Performed a proof-of-concept analysis to assess benefits and achieve management buy-in Implemented the SAP HANA® platform for the SAP® Business Warehouse (SAP BW) application Reduced complexities, simplified structures, and eliminated redundancies ≤40% Key benefits Fast and efficient reporting for business-process optimization In-depth analysis for well-informed decisions and fact-based planning Capacity to embrace further data growth without additional resources 4x Web Site www.stihl.com Partner Camelot ITLab GmbH 11x “Business users across the company are delighted. Analyses and reports that used to take up to several minutes are performed in seconds, encouraging users to rapidly walk through what-if scenarios to optimize outcomes.” Rolf Hemmrich, Staff Manager, Processes and IT Applications Data Warehouse, ANDREAS STIHL AG & Co. KG 19 / 39 Faster load procedures Reduction of database size through compression after migration Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Givaudan: Streamlining Safety and Innovation with SAP® EHS Management and SAP HANA® Company Givaudan SA Headquarters Vernier, Switzerland Industry Chemicals Products and Services Development and production of fragrances and flavors for the consumer products industry Employees >9,000 Revenue SFR 4.2 billion (€3.39 billion) Web Site www.givaudan.com Partners SAP® Custom Development organization SAP Consulting organization Top objectives Ensure product compliance with legal requirements, regulations, and customer-specific needs in a heterogeneous and dynamic environment Maintain competitive advantage by transforming time-consuming compliance checks into real-time processes Resolution Enhanced the performance of the SAP Environment, Health, and Safety Management (SAP EHS Management) application using the SAP HANA® platform to better meet the specific needs of customers and the industry Worked with the SAP Custom Development and SAP Consulting organizations as well as data science experts from SAP, successfully going live in the fragrances business unit with no business disruptions Leveraged SAP EHS Regulatory Content packages for compliancerelated information and document creation Key benefits Increased business agility while ensuring product compliance Faster product innovation cycles with real-time compliance checks Higher customer satisfaction due to faster product release “Our high-performing chemical-compliance determination engine powered by SAP HANA and built in collaboration with SAP Custom Development and SAP Consulting is critical to our business and solidifies our position as the leading innovator in our industry.” Yves Courbot, Compliance and EHS Portfolio Manager – IT Demand, Givaudan SA 20 / 39 10x Faster interactive compliance determination 20x Increase in daily mass calculation capacity 0 Calculation backlog, where a backlog of several weeks existed before Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Lenovo: Improving Reporting Performance with SAP HANA® Company Lenovo Group Limited Business challenges Drive operational excellence in reporting global shipment process data Headquarters Beijing, China Technical implementation Accelerated sales pipeline reporting from the SAP® Customer Relationship Management application Industry High tech Employees 26,000 Revenue US$21 billion Key benefits Enabled real-time, accurate reporting that makes operations more efficient and productive Became SAP’s hardware partner, selling servers for the SAP HANA® platform to SAP customers Improved speed and utilization of reporting tools in the SAP Business Warehouse (SAP BW) application Web Site www.lenovo.com/us/en “In an industry where products become obsolete quickly, we need both deep and instant knowledge of customer behavior and products being sold globally. That's why Lenovo chose SAP Customer Relationship Management and supercharged it with SAP HANA. Using these solutions side by side allows us to analyze orders by customer, region, or product. This will improve our forecasting abilities, and we'll be able to introduce new products and services faster. Reporting on stale data is dead – we now explore the data on the fly and run the business based on the most recent events, customer relationships, and product plans.” Xiaoyu Liu, Vice President, Global Application Development, Lenovo Group Limited 21 / 39 20x Report performance improvement 2x Data compression in SAP HANA from SAP BW 60x Improvement in general SAP BW query performance (from hours to minutes) Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Nissha: Using High-Speed Data Analysis from SAP® BW powered by SAP HANA® to Decide and Act Faster Company Nissha Printing Company Ltd. Headquarters Kyoto, Japan Industry High tech Products and Services Industrial materials, devices, and information communication services Capital ¥5.68 billion (US$60.15 million) (Oct. 2012) Employees 3,396 (March 2012) Web Site www.nissha.co.jp/english Partner SAP® Ramp-Up organization The company’s top objectives Manage and analyze data using an integrated information infrastructure Improve data accuracy and reporting for faster, more informed decision making Accelerate speed of action with high-speed data analysis The resolution Implemented the SAP® Business Warehouse (SAP BW) application powered by SAP HANA® Leveraged the SAP Ramp-Up program for a fast implementation in just three months Evaluated system settings to maximize on key implementation benefits The key benefits High-speed report processing for accelerated analyses, decision making, and action Greater efficiency and less operational burden with shorter overnight batch processing Ability to perform reports and business analyses using “what-if” scenarios “For the future of Nissha, it is essential to analyze data using cutting-edge technology. Our IT department aims to be the catalyst for transforming our company by promoting more effective information utilization.” Yoshitami Aoyama; Vice President, Chief Information Officer, Manager of Corporate Administration and Planning, and General Manager of Corporate Supply Chain Management; Nissha Printing Company Ltd. 22 / 39 71.4% Faster overnight batch processing (from 7 hours to 2 hours) Up to 99.4% Faster generation of key reports (for example 343.6 to 1.8 seconds and 1020 to 10.2 seconds) 3 months Implementation time including changes to the existing environment, such as query maintenance and data volume adjustment Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Sagem: Enhancing IT Performance with SAP® MaxAttention™ and SAP HANA® Company Sagem, a SAFRAN company Headquarters Paris, France Industry Aerospace and defense Products and Services Optronics, avionics, electronics, and critical software for helicopter flight controls, inertial navigation systems, and unmanned air vehicle systems Employees 7,500 Top objectives Increase efficiency using cutting-edge, in-memory technology Enable faster, more flexible reporting and improve data access Resolution Leveraged the SAP® MaxAttention™ offering to support the migration of the SAP Business Warehouse (SAP BW) application to the SAP HANA® platform Upgraded SAP BW to make data available to more users Followed best practices for a safe implementation and launch recommended by the SAP Active Global Support organization Finalized the implementation on time, without disruption to the business Key benefits Accurate, detailed, and granular production reporting and analysis for smarter, faster decision making Reduction in database size Faster activation, loading, and online analytical processing cache Data that can be accessed more easily by 400 users Revenue €1.4 billion (2012) Web Site www.sagem.com 93.7% Faster query execution (from an average of 112.86 to 7.07 seconds) 79.4% Database compression (from 2.15 TB to 443 GB) 56.5% Faster data load times (531 to 231 seconds) 94.1% Faster data activation (699 to 41 seconds) “I have never seen such a successful project in terms of planning. It was delivered on time, notably thanks to SAP MaxAttention services.” 98% Faster cache execution (135 to 2.6 seconds) Thierry Milhe, CIO, Sagem 23 / 39 Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Constantia Flexibles: Boosting Reporting Performance and Efficiency with SAP® BW powered by SAP HANA® Company Constantia Flexibles International GmbH Headquarters Vienna, Austria Industry Mill products Products and Services Flexible packaging and labels Employees 8,000 Revenue €1.7 billion Web Site www.cflex.com Partner CubeServ GmbH www.cubeserv.com Top objectives Improve the performance of monthly closing and consolidation reporting Pave the way for fast and convenient Web reporting for business units Adopt the technology required to sustain the company's future growth Resolution Conduct a proof of concept and set up a sandbox for IT and business test cases Migrate the SAP® Business Warehouse (SAP BW) application to the SAP HANA® platform Deploy the SAP HANA studio for administration and monitoring Key benefits Excellent reporting performance, including workbooks and Web reports Faster execution and consistent high quality across the reporting process chain Higher productivity, reducing the workload of IT resources despite handling double the business volume Fewer service requests from business users “The switch to SAP BW powered by SAP HANA delivered a performance and efficiency boost to our reporting process. The business can now deliver to tight schedules while supporting business growth across the group.” Bruno Sticht, IT Manager, Constantia Flexibles International GmbH 24 / 39 <200% Increase in reporting performance 2x Increase in extract, transform, and load performance 60% Reduction in database size Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Koehler Paper: Streamlining Reporting Ahead of the Competition with the SAP HANA® Database Company Koehler Paper Group Headquarters Oberkirch, Germany Industry Mill products Products and Services High-quality specialty papers Employees 1,800 Revenue €700 million Web Site www.koehlerpaper.com Partners Dell www.dell.com SAP® Consulting Top objectives Leverage the most cutting-edge IT Increase operational speed and efficiency Continue to expand market share Resolution Updated the existing SAP® Business Warehouse Accelerator software to run on the SAP HANA® database Engaged long-time partner Dell for the deployment Got all the hardware and software up and running and all the data migrated in just three days Tested the new system for four weeks with 100 users Kept to the service-level agreement with no system downtime Key benefits Ability to run ad hoc reports on 7 million sets of data in real time More in-depth reporting capacity on sales, raw materials, receipts, and more More time for value-added tasks and less reliance on the IT department Staying on the cutting edge of IT is key to expanding our market share, so the move to SAP HANA was the obvious decision. Soon we will be running our entire ERP system on the in-memory database. Karl Schindler, Director of IT, Koehler Paper Group 25 / 39 30% Overall time savings since the migration to SAP HANA 33% Lower business warehouse maintenance costs 98% Faster report runtimes (from 5 minutes to 5 seconds) Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Southern California Edison: Speeding Reporting with SAP® BW powered by SAP HANA® 26 / 39 Public Services Services Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Aareal Bank: Improving Insight and Productivity with the SAP HANA® Platform Company Aareal Bank Group Headquarters Wiesbaden, Germany Industry Banking Products and Services Structured property financing as well as consulting and services for the housing and commercial property industry Employees 2,300 (Aareal Bank Group) Net Interest Income €547 million Top objectives Simplify and enhance analysis of data from SAP and non-SAP applications for Aareal Bank Improve performance to accommodate over 30% growth in data volume per year Eliminate user wait time Reduce complexity through use of the latest technology Resolution Upgraded the SAP Business Warehouse application in less than 6 weeks Migrated the development platform to the SAP HANA® platform in 2 days Upgraded to Unicode Migrated the production system with only 2 days of downtime Key benefits Greater insight in areas such as product analysis, risk and financial controlling, credit portfolio planning, and accounting More than 67% reduction in time to run management reports (from 34 to 11 minutes) Web Site www.aareal-bank.com Partner SAP® Consulting organization 4x Faster user response times 50%–70% Increase in productivity due to shorter wait times >67% Faster runtimes for management reports (from 34 to 11 minutes) >10x Compression of database "The project was delivered in 10 weeks within budget. We cut user response times by an average factor of four, which contributed to a significant increase in efficiency.“ Johannes Rumpf, IT Manager, Aareal Bank Group 27 / 39 Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Nordea: Delivering a High-Performing and Agile Financial Model with SAP® Solutions Company Nordea Life & Pensions, DK Headquarters Ballerup, Denmark Industry Insurance Products and Services Life insurance and pension products Employees 500 Revenue DKr 13.9 billion (€1.86 billion) Web Site www.nordea.com Partner Accenture www.accenture.com Business Challenges • Replace existing planning and consolidation tools to support organizational growth and meet regulatory requirements • Update budgeting processes to include qualitative and quantitative data • Accelerate database processing for month-end transfers of financial and risk data • Automate time-consuming manual process for monthly performance management reporting Technical Implementation • Built an accounting model based on general ledger software from SAP • Powered mainframe data capture with the SAP HANA® platform • Ran the SAP® Business Warehouse application powered by SAP HANA for audit-trail reporting on data from non-SAP systems • Deployed the SAP Business Planning and Consolidation application, version for SAP NetWeaver®, powered by SAP HANA Key benefits • Accelerated planning and budgeting with instant insight to relevant data and real-time reports on financial and nonfinancial information • Integrated clear management and statutory reporting with a rolling budgeting process, reducing business risk • Streamlined reporting processes through common definitions, improved control, and enhanced analysis capabilities • Sped up data exploration at all corporate levels with a new financial model “SAP Business Planning and Consolidation powered by SAP HANA helped us transform our finance model and performance management processes, giving us new ways to provide superior value to customers and shareholders.” Gitte Aggerholm, CFO, Nordea Life & Pensions, DK 28 / 39 200x Improvement in performance of audit-trail analysis with real-time reporting Faster Planning and consolidation processes using the power of in-memory technology Fewer Data points, allowing for more agile planning and instant insight into relevant information Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Fire & Rescue NSW: Using SAP® Business Suite powered by SAP HANA® to Help Keep the State Safe Organization Fire & Rescue New South Wales (NSW) Headquarters Sydney, Australia Industry Public sector Products and Services Fire and rescue services Employees and Volunteers About 14,000 Web Site www.fire.nsw.gov.au Top objectives Get the right people and equipment to the right place as quickly as possible to provide emergency services Standardize disparate sets of processes and applications among four agencies for people and equipment management Efficiently manage massive amounts of data in real time Resolution Introduced the SAP HANA® database for analysis of non-SAP data to speed up reports generated by the SAP® Business Warehouse application Replaced the Oracle RAC database in use with SAP HANA Implemented SAP Business Suite powered by SAP HANA and finished on schedule 12 weeks later Key benefits All the important information about people and equipment now in one place, accessible in real time through SAP HANA Production database cut from 750 GB to 220 GB, enabling agencies to take advantage of more advanced SAP functionality Improved efficiency, flexibility, and reliability “When you fly a plane these days, most of the time it flies itself and deals automatically with all its complexities, while the pilot stands by to intervene only if needed. In the same way, we see that delivering emergency services will become so complex that SAP HANA will be driving things, marshaling resources and telling us where to deploy them to make the state as safe as it can be.” Richard Host, CIO, Fire & Rescue New South Wales 29 / 39 70% Reduction in database size >3 million Skills and qualifications managed by SAP HANA in real time Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Fire & Rescue NSW Simplifies IT to Keep Communities Safe with SAP HANA® 30 / 39 Public Services Services Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Kardinal Schwarzenberg Hospital: Providing Superior Patient Services with SAP HANA® Company Kardinal Schwarzenberg'sches Krankenhaus Betriebsgesellschaft m.b.H. Headquarters Schwarzach im Pongau, Salzburg, Austria Industry Healthcare Products and Services General medical and surgical hospital with 13 specialist departments Employees About 1,000 Web Site www.kh-schwarzach.at/en Partners SAP® Services organization T-Systems Austria GesmbH Siemens AG Objectives Simplify the IT landscape and reduce costs by migrating applications to the SAP HANA® platform Enable real-time reporting and reduced data load times Remove bottlenecks in the performance of applications used by the clinical staff, and include additional mass data, such as intensive care patient data Lower Total cost of ownership Reduced Data load times Technical implementation Upgraded and migrated the SAP® ERP application and SAP for Healthcare solutions to SAP HANA within three months Deployed the SAP Business Warehouse application powered by SAP HANA Helped ensure high availability by operating SAP HANA in a cluster to meet industry-specific legal requirements Engaged T-Systems Austria to host SAP HANA on dedicated servers Benefits Data compression reduced from approximately 760 GB to about 430 GB Fast data load times Significantly faster response times for reports and patient scheduling – the latter increased by a factor of 30 “By unifying our software landscape on SAP HANA, we not only achieved a lower TCO but have also paved the way for future innovation. For instance, we can now further enhance patient care in the most critical situations by making mass patient data immediately available to medical staff in the intensive care unit.” Christian Mühltaler, CIO, Kardinal Schwarzenberg'sches Krankenhaus Betriebsgesellschaft m.b.H. 31 / 39 Faster Response times for reports, patient scheduling, and clinical applications Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services University of Amsterdam: Enhancing Reporting and Student Evaluation with SAP HANA® Organization University of Amsterdam Headquarters Amsterdam, The Netherlands Industry Higher education and research Products and Services Teaching and research; 70,000 students Employees 10,000 Web Site www.uva.nl Top objectives Drive student success via IT using student achievement analytics to help increase graduation rates and mobile communication with faculty Ease and accelerate student information data access for faculty and staff Resolution Implemented the SAP HANA® platform in just two months Migrated the SAP® ERP and SAP Business Warehouse (SAP BW) applications and other university data sources to SAP HANA Eliminated the need to upgrade the university’s physical IT infrastructure Key benefits More-efficient back-office systems for faculty and administrators Better transaction performance for materials management, process integration, HR management, and financial accounting and controlling Simpler, more meaningful university interactions with students and prospective students Faster grade evaluation that helps identify success drivers that can be applied to the student body as a whole Lower costs by reducing dropout rates and increasing graduation rates “The big benefit for us is the ability to provide learning analytics across the faculties. SAP BW is providing us that functionality. We were hampered by the old system. We couldn’t load any big reports. We couldn’t load any more data. And now with SAP HANA, we are able to go one step further. For us, the next phase is learning analytics.” Bert Voorberk, Director of ICT Services, University of Amsterdam 32 / 39 2 months To implement SAP HANA 83% Faster transaction processing in SAP ERP (from 30 seconds to 5 seconds) 4x Faster report generation Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Higher Graduation Rates with the SAP® Business Warehouse Application powered by SAP HANA® 33 / 39 Public Services Services Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services 1&1 Internet AG: Optimizing Debt Management with SAP® BW powered by SAP HANA® Company 1&1 Internet AG Headquarters Montabaur, Germany Industry Telecommunications Products and Services Internet access products as well as hosting and e-business solutions in the cloud Employees 6,894 (2013) Revenue €2.656 billion (2013) Web Site www.1and1.com Partners SAP® Consulting organization Hitachi Data Systems www.hds.com Business challenges Minimize loss from bad debt through efficient reporting for debt collection processes and master data Provide flexible and granular reporting to business users, allowing them to quickly run complex requests Improve master data on contracts and customers within the SAP Revenue Management and Contract Accounting (SAP RM-CA) application Technical implementation Implemented SAP® Business Warehouse (SAP BW) powered by SAP HANA® to analyze massive volumes of data from SAP RM-CA Completed the project in 10 months and won the 2013 SAP Quality Award bronze for excellent project management Key benefits Higher revenue through reduced loss due to bad debt Business users able to detect discrepancies in master and transactional data and take measures to enhance data and process quality Better insight into customers, contracts, and processes Fast return on investment (ROI) “We are excited about SAP BW powered by SAP HANA because of its flexible reporting capabilities and impressive performance. Complex requests can now be run immediately, enabling the quick detection of payment patterns and subsequent optimization of debt collection, translating into ROI in only six months.” Christian Beinhauer, Head of the SAP Competence Center, 1&1 Internet AG 34 / 39 6 months To achieve complete ROI by identifying business issues and making immediate process changes to reduce loss caused by bad debt 11 million Customer contracts analyzed across products, countries, and payment methods to detect relevant patterns 99.98% Faster reporting with SAP BW powered by SAP HANA (from 8 hours to 5 seconds) Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services FCC: Enhancing Reporting and Planning with SAP® BW powered by SAP HANA® Company FCC Construction S.A. Headquarters Barcelona, Spain Industry Engineering, construction, and operations Products and Services Construction and services for public infrastructure, waste, water, and energy management projects Employees 80,549 Revenue €11.2 billion (2012) Web Site www.fcc.es Partner Stratesys www.stratesys-ts.com Top objectives Greatly improve reporting and corporate planning processes Leverage Big Data while reducing IT infrastructure and service costs 50% faster analysis and resolution of support issues 30x faster reporting Resolution Worked with Stratesys on an upgrade to the latest version of the SAP ® Business Warehouse (SAP BW) application and migrated data to the SAP HANA® platform without any disruption to the 11 areas of business affected by the project Key benefits Smaller database and greater performance, speed, and flexibility Real-time access to data pulled from SAP BW and delivered to over 1,000 users through the SAP Enterprise Portal component Enhanced budget planning and analysis that reconciles actual and planned budget data High return on investment by reducing redundant data entry and allowing support resources to manage more applications on one platform Elimination of performance-related IT tickets for SAP BW and the SAP Business Planning and Consolidation application “With SAP HANA, our data loading processes are over 70% more agile, and resolving data-load issues is 90% faster. We have eliminated performance-related issues in SAP BW and SAP Business Planning and Consolidation. Now we can dedicate ourselves to the business, which is really our key focus.” Rafael Gómez-Acebo, Director of Management Systems, FCC Construction S.A. 35 / 39 65% faster planning with SAP Business Planning and Consolidation 77% smaller database 56% reduction in load time, cutting 7 hours of the daily load execution 67% faster reporting, taking up to 20 minutes less for a given report Up to 5 hours faster chain execution 5x faster creation of templates for SAP Business Planning and Consolidation, cutting 5 minutes off the process Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Real-Time Monitoring with the SAP® Business Warehouse Application powered by SAP HANA® 36 / 39 Public Services Services Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Transnet: Keeping Shipments Moving More Quickly with SAP HANA® Company Transnet National Ports Authority, part of Transnet Group Headquarters Durban, South Africa Industry Travel and transportation Products and Services Cargo transportation and logistics services Employees 4,600 Revenue US$1.3 billion Web Site www.transnetnationalports authority.net Partners EOH and Khusela Business Intelligence Technologies Top objectives Ensure all business portfolios have a single source of reference to enable real-time access to accurate data and predictive business analysis for informed decision making Enhance and accelerate strategic management reporting Resolution Worked with EOH to switch from an Oracle database to the SAP® Business Warehouse application powered by SAP HANA® Worked with Khusela Business Intelligence Technologies to deploy SAP BusinessObjects™ business intelligence solutions Key benefits Significantly faster reporting, allowing data to be dissected in real time to predict future trends Better report execution performance, with continued improvements expected after installing a 10 GB switch Cost savings as a result of faster, more-informed business decisions Restored executive confidence in the accuracy of data-driven strategy 33% Faster query runtimes >99% Faster report generation (from 8 days to 35 minutes) 90% Improvement in report execution performance 1,000% “With SAP HANA, Transnet shortened report turnaround from 8 days to 35 minutes and can now dissect the data in real time to predict future trends. This allows our management to make better, more timely business decisions, which help us reduce costs and improve our services to customers.” Mmutle Lentle, Chief Information Officer, Transnet National Ports Authority 37 / 39 Faster activation of data loading to data store objects Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Vodafone: Achieving Faster Month-End Close with the SAP HANA® Platform Company Vodafone Group Plc Headquarters Newbury, United Kingdom Industry Telecommunications Products and Services Network, mobile, and data communications Employees 86,000 The company’s top objectives Reduce month-end closing time Reallocate people to more productive roles Pave the way for future applications of the SAP HANA® platform The resolution Implemented SAP HANA within the month-end closing process Used SAP HANA for calculations previously performed by a custom report within the SAP® Business Warehouse application Collaborated excellently with SAP and Accenture The key benefits Significantly reduced month-end closing time and effort Made general ledger data available for analysis in real time Provided month-end financials to decision makers sooner Revenue £46 billion (€57 billion) Saved in the month-end close process €500K Labor efficiency benefits over 4 years 96% Reduction in data extract, processing, and load times Web Site www.vodafone.com Partners Accenture www.accenture.com HP www.hp.com 1 day “Month-end closing is a highly visible and critical application at Vodafone. Speeding it up was very valuable in its own right, as well as a great first application of SAP HANA to demonstrate its power to the company.” Valentina Del Frate, Innovation Manager and SAP HANA Project Manager, Vodafone Group Plc 38 / 39 Introduction Consumer Discrete Manufacturing Energy and Natural Resources Financial Services Public Services Services Wilmar: Helping Customers Achieve Greatness with SAP HANA® and SAP® MaxAttention™ The company’s top objectives Company Wilmar Consultancy Services Ltd. Expand the power of data warehouse functionality and capacity Enable fast and flexible reporting in real time Allow for growth with a scalable data warehouse solution Headquarters Shanghai, China The resolution Implemented the SAP Business Warehouse application powered by Industry SAP HANA® Professional services Engaged SAP MaxAttention™ services to assist with the blueprint, quality control, and troubleshooting during implementation and testing, saving Products and Services up to 50% on implementation costs and accelerating project finalization Business solutions to help by 30% companies optimize performance Went live in one department with plans to roll out to the other seven and lower costs departments Employees 90,000 Revenue US$44.7 billion Web Site www.wcs-global.com Partner SAP® Active Global Support organization The benefits Potential for 15–20 times faster activation of storage locations for consolidated and cleansed data (data store objects, or DSO) Potential for 2–5 times faster load time for self-contained data sets (info cubes) Potential for 1.5 times faster data transformation Potential for 30 times faster reporting Ability to reduce data loading times to other providers by 20% to 50% Better, more flexible database queries for ad hoc reporting in real time “Working with the SAP MaxAttention services team really helped us with the implementation. We saved a lot of money and a lot of time. We expect those savings to continue as we continue to expand our usage of SAP HANA.” Len Zeng, SAP Business Information Manager, Wilmar Consultancy Services Ltd. 39 / 39 Smarter Analysis with fast, flexible, ad hoc reporting in real time Simpler Data warehouse management with a single, centralized data repository that will grow with the business 15x–20x Potential acceleration of DSO 30x Potential acceleration of reporting © 2015 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. 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