council services directory
Transcription
council services directory
COUNCIL SERVICES DIRECTORY 2 LOCAL POLICE: EMERGENCY CONTACTS 5465 3300 Avoca Beaufort 5349 2101 Elmhurst 5354 8220 Landsborough 5356 9361 Lexton 5466 7233 Skipton 5340 2001 Smythesdale 5342 8524 Ballarat 5336 6000 1800 333 000 Crime Stoppers CRISIS SUPPORT Suicide Helpline 1300 651 251 Lifeline 24 hours 131 114 Kids’ Helpline 24-hour anonymous telephone and online counselling for young people between 5 + 25 www.kidshelp.com.au 1800 551 800 Parentline counselling and referral for parents 132 289 Mensline 24-hour counselling 1300 789 978 Child Protection Department of Human Services (24 hours emergency) 131 278 EMERGENCY AH CONTACT NUMBERS: SES flood and storm emergency 132 500 Poisons Information 131 126 Road hazards & emergencies - VicRoads 131 170 WATER AND SEWERAGE EMERGENCIES 1800 061 514 Central Highlands Water Powercor service difficulties 132 412 Gas emergencies and leaks 132 771 Vic. Bushfire Info Domestic Violence Support Service 1800 240 667 1800 015 186 or 5333 3666 Ballarat Centre Against Sexual Assault ah 5320 3933 1800 806 292 Victims of Crime Helpline 8am–11pm Mon-Fri 1800 819 817 DirectLine drug and alcohol assistance (24 hours) 1800 888 236 Alcoholic Anonymous Ballarat Family Drug and Alcohol Help 5364 2915 1300 660 068 On-call ranger for animalrelated emergencies 1800 813 163 Roads and drainage emergencies: 1800 245 475 24 hour emergency services Police / Fire / Ambulance Fire, Flood & Storm after Roads and Drainage emergencies 000 5349 2039 HEALTH Beaufort & Skipton Health Services 28 Havelock St Beaufort 5349 1600 1300 606 024 Nurse-On-Call (24-hour health advice and information) Family Drug Support 1300 368 186 Uniting Care Ballarat 5332 1286 Gamblers’ Helpline 1800 858 858 Psychiatric Helpline (24 hours) 1300 661 323 SANE Mental Illness Helpline Mon-Fri 9am-5pm 1800 187 263 3 4 CONTENTS EMERGENCY CONTACTS 2 COUNCIL WASTE COMMUNITY RECREATION ENVIRONMENT + ANIMALS 6 10 20 30 36 RATES + ROADS EMERGENCY 42 54 5 WELCOME TO THE PYRENEES SHIRE The Pyrenees area of western Victoria is renowned for its outstanding natural beauty, unspoilt environment and attractive lifestyle. For a classic Australian way of life in a rural environment, this is indeed the right place to live or visit. We have provided this Council Services Directory as an easy reference to efficiently obtain council service information. The Pyrenees Shire is a vibrant and active community, offering many opportunities to become involved in local community organisations, service clubs and committees. I would encourage you and your family to actively participate in the community and make the Pyrenees a place we are all proud to live in. Residents are also encouraged to attend the monthly council meeting, held on the third Tuesday of every month at 6pm. If you are a new resident we hope the information in this Council Services Directory will help you to settle into the community as quickly as possible. If you have further questions, please telephone one of our customer service officers on (03) 5349 1100 or visit our council website at www.pyrenees. vic.gov.au. Once you have settled into the area, some points to consider are: notify the electoral office of your new address, register your dog or cat with us, and join one of the sporting or community groups in the region – they always welcome new members, and it’s a great way to meet your neighbours. Also, familiarise yourself with the wonderful attractions that abound in this area. A visit to one of our Tourist Information Centres at Avoca or Beaufort will set you on the right path. On behalf of the Pyrenees Shire Council, I wish you and your family a warm welcome and hope that you find living in or visiting the Pyrenees a rewarding experience. Stephen Cornish Chief Executive Officer 6 ABOUT THE PYRENEES SHIRE The Pyrenees Shire is a very productive agricultural region covering 3,500 square kilometres. The shire takes its name from the ranges in the north, named by Major Mitchell in 1836 as they reminded him of the Pyrenees in Europe. This area is renowned for its cereal and hay crops, wool, viticulture and forestry activity. Gold, along with sand, gravel and slate, all contribute to the region’s economy. Thirty per cent of the workforce is involved in agriculture, which produces commodities with a gross value of about $550 million each year. The climate varies between the north and the south of the region. North of the Pyrenees Ranges there is a warmer, drier climate, with rainfall of about 650 millimetres a year. South of the Pyrenees Ranges is a cooler, wetter climate with rainfall in excess of 750mm per year. Four major highways run through the region. The Western Highway, through Beaufort, is the main road route from Melbourne to Adelaide and Perth. The Sunraysia Highway runs through the north of the Shire to Mildura, connecting with the Western Highway at Ballarat. The Pyrenees Highway runs from Maryborough to Ararat through the north-central area of the shire. The southern section is serviced by the Glenelg Highway linking Melbourne with south-western Victoria. A passenger rail service operates twice a day between Ballarat and Ararat, stopping at Beaufort. Although there are no airstrips in the region, Ballarat airport in the south and Maryborough in the north are readily accessible. The region is serviced by a major hospital at Beaufort and aged-care facilities in Avoca and Beaufort. The council delivers a range of aged-care and maternal and child health services. Other general health services are available on a visiting basis, so that most medical situations are covered. Excellent educational facilities are available in the shire, including primary schools, a secondary college and Community Enterprise Facilities incorporating adult education organisations. The recreational interests of the community and the visitor are well served across the region, with most towns having their own sporting facilities. Apart from all the traditional sporting activities, hang-gliding from Mt Cole and the French game of Petanque in Avoca attract considerable interest among visitors and the local community. 7 THE PYRENEES SHIRE AT A GLANCE Redbank Natte Yallock Barkly Rathscar Moonambel Landsborough Warrenmang De Cameron OUR LOGO Lower Homebush Percydale Avoca Avoca Glenlofty Nowhere Creek Crowlands Lamplough Glenpatrick Amphitheatre The Pyrenees Shire logo: three strong pictorial elements make up the Pyrenees Shire logo: wool, the Pyrenees mountain range and wine. The logo embraces all three images in an elegant and stylised representation, intertwining as a single consolidated unit. Mount Lonarch Ercildoune Chute Raglan Lexton Waubra Waterloo Langi Kal Kal Beaufort Ercildoune Beaufort Trawalla Brewster Lake Goldsmith Mena Park Stockyard Hill Chepstowe Mount Emu Lake Wongan Snake Valley Mount Emu Carranballac Total area: 3,500 km Population: 6,885 No. of wards / councillors: 5 Rateable properties: 5,800 Climate: cool to frosty winters and dry, warm to hot summers 8 HOW TO CONTACT US For all enquiries: Customer service department: 5 Lawrence Street, Beaufort Vic 3373 Phone: (03) 5349 1100 Fax: (03) 5349 2068 International: 0011 61 3 5349 1100 E-mail: pyrenees@pyrenees.vic.gov.au Web: www.pyrenees.vic.gov.au Opening Hours: Monday to Friday, 8.30am to 5pm OTHER PHONE NUMBERS: All departments (03) 5349 1100 Beaufort Library (03) 5349 1182 Avoca Library (03) 5465 1004 Maternal & Child Health Nurse 0408 540 483 Beaufort Community Centre (03) 5349 2650 Avoca Community Centre (03) 5465 3499 Beaufort Community Resource Centre (03) 5349 1180 Avoca Information Centre (03) 5465 1000 AFTER-HOURS CONTACT NUMBERS: On-call ranger for animal-related emergencies 1800 813 163 Roads and drainage emergencies: 1800 245 475 Fire, Flood & Storm after Roads and Drainage emergencies 5349 2039 9 CUSTOMER COUNCIL The council’s Customer Service Centre is your first point of contact for all council enquires. Our friendly staff can help with a range of services and council payments. Ordinary meetings of the Pyrenees Shire Council are held on the 3rd Tuesday of each month at 6pm in the Council Chambers at 5 Lawrence Street, Beaufort or at the Avoca Senior Citizens Hall, High Street, Avoca. If you wish to speak to a council meeting, please contact the chief executive officer’s personal assistant on 5349 1100 to make arrangements. SERVICE Council payments such as: rates, home care, animal registration, building and planning certificates, crossover permits and limited VicRoad payments • Roadwork and maintenance enquiries • Garbage and recycling enquiries • Land rate enquires • Building planning enquires • Animal registration enquiries • Disabled parking • Bookings for shire halls and meeting rooms • Limited VicRoads enquiries • Immunisation enquires MEETINGS COUNCIL ELECTIONS Under the Local Government Act 1989, council elections are held every four years. If you are already on the State and Federal electoral roll for your current address you will automatically be on the voters’ roll for the Pyrenees Shire. If you are not registered to vote, or if you need to change you address details, contact the Australian Electoral Commission on ph: 13 23 26 or at www.aec.gov.au. • Waste management enquiries Our Customer Service Centre at 5 Lawrence Street, Beaufort, operates as a VicRoads agency providing limited VicRoads services: • Learner permits • Unregistered vehicle permits • Handing in of licence plates • Work Diary CUSTOMER ACTION REQUEST SYSTEM CARS The council has an electronic customer enquiry tracking system, which ensures that your requests, complaints and enquiries are dealt with efficiently. Enquiries can be directed to Customer Service by phone on 5349 1100, or in writing to: Pyrenees Shire, 5 Lawrence Street Beaufort 3373 or Council’s website: www.pyrenees.vic.gov.au 10 2 The council provides garbage and recycling services to most parts of the shire. The council is also responsible for street litter bins as well as the operation of transfer stations within the shire. The council seeks to provide a cost-effective waste management strategy for residents that will enable our community to support recycling and reduce waste going to landfill. This initiative is linked to a state government policy of reducing waste to landfills. Household garbage is collected once a week in the township areas of Beaufort and Avoca. Areas provided with a service outside Beaufort and Avoca townships have their garbage collected every two weeks. A ‘co-mingled recyclables’ collection service is provided to all properties with a waste collection service. This service uses a 240-litre mobile bin owned and maintained by the council. The new co-mingled recycling collection service allows for paper and cardboard to be placed loosely into the bin with the other recyclables. For your property’s collection day for garbage and recycling contact customer service on 5349 1100. HOUSEHOLD WASTE 12 Garbage and Recycling - Urban / Garbage and Recycling - Nominated Rural Areas / Bins and their Placement / Tip Vouchers / Recycling / Green Waste / Charges TRANSFER STATIONS Transfer Station Times / Transfer Station Fees / Green Waste / Hard Waste / Tipping Vouchers / Wheelie Bins / Drum Muster Program / Household Chemical Waste 16 11 COUNCIL SERVICES DIRECTORY WASTE MANAGEMENT 12 HOUSEHOLD WASTE GARBAGE & RECYCLING GARBAGE & RECYCLING NOMINATED URBAN RURAL AREAS townships of Beaufort & Avoca outside Beaufort and Avoca Based on surveys and requests, council has selected areas that are on the rural collection service. 120 The urban townships of Beaufort and Avoca have a green 120-litre mobile garbage bin which is collected weekly. 240 A 240-litre mobile recycling bin with a yellow lid is collected fortnightly on the same day of the week as the garbage collection. 240 Also a 240-litre mobile green waste bin with a green lid collected monthly. 240 240 Households are provided with a green 240-litre mobile garbage bin, which is collected fortnightly. A 240-litre mobile recycling bin with a yellow lid is collected fortnightly, on the alternate day of the week as the garbage collection. 13 BINS + THEIR PLACEMENT All bins are provided to the resident by the council and remain the property of the council. Bins are to be left with the property if/when the residents leave. Replacements for any damaged or stolen bins will be provided by the council if a statutory declaration is provided. To ensure that your recycling and garbage bin is collected, the correct placement of the bin is critical: Always put the bins out with the handle facing the house Place the bins half a metre apart when both are placed out on the same day Do not place the bins behind parked cars or near trees or other obstructions Please do not overfill or place anything on top of the bins. Bins not placed out on time cannot be collected until the following collection. Please ensure your bins are correctly placed on the night before collection days. It is a good practice to place your wheelie bins out the night before collection. TIP VOUCHERS Properties that are not included in the rural garbage service are provided with transfer station vouchers that permit the free disposal of household waste equivalent in volume to that of the garbage service. Additional transfer station vouchers can be purchased at the council offices. 14 HOUSEHOLD WASTE RECYCLING You can also take your recycling to the transfer stations within the municipality free of charge. Cans and plastic containers should be crushed. Cardboard boxes should be folded flat or torn into smaller, more manageable pieces that can easily fit into the bin. All items should be placed into the bin loose. Please do not place any items into plastic bags before placing into the bin, as this is contaminates the recyclables. Remove caps, corks and lids before placing into the bin. If contaminants (non-approved materials) have been wilfully placed in recycle bins, a general waste fee will apply. ANNUAL HARD WASTE COLLECTION Council conducts an annual hard waste collection in the townships of Beaufort and Avoca. Dates of the service will be advised in the Pyrenees Advocate and on Council’s website. RECYCLABLE MATERIALS GLASS BOTTLES AND JARS ALUMINIUM AND STEEL CANS MILK AND JUICE CARTONS (WAX-LINED) LONG-LIFE MILK CONTAINERS (UHT) PLASTIC CONTAINERS CODED 1 TO 5 PAPER AND CARDBOARD (UNBUNDLED) 15 NON RECYCLABLE MATERIALS HOUSEHOLD GARBAGE WINDOW GLASS & BROKEN GLASS POLYSTYRENE PLASTIC BAGS TOYS, HOUSEHOLD PLASTICS BUILDING MATERIALS, SOIL, BRICKS ETC. GREEN WASTE Council provides urban properties on the garbage service with green-waste vouchers for the transfer stations. Council has a green waste collection service for the townships of Beaufort and Avoca. Households in these townships are provided with a 240 litre mobile bin for green waste and the bin is collected monthly. Council’s website and the Pyrenees Advocate will provide details of the date of collection. CHARGES Charges for waste management (including the regular collection of garbage within designated townships) are included as an annual charge with rate assessments. The rates and charges for waste management are structured for the 2011/12 year on the following basis: Vacant assessment/property Waste facilities levy $38 Improved assessment/property $143 Property facilities charge (no kerbside collection, voucher provided for transfer station) Improved assessment/property $245 with garbage service 16 TRANSFER STATIONS Transfer stations are in Avoca, Beaufort, Snake Valley. The council no longer operates its own landfills; all waste is now transported outside the municipality to other landfills. All transfer stations can receive domestic waste, green waste, steel, hard waste, recyclables and bric-a-brac. Paper and cardboard have a separate bin. Used car oil can be received at Avoca and Beaufort. Mattresses, car and truck tyres will have a separate charge to the general rate. Domestic waste is defined as general household waste and should be bagged or wrapped securely. Approved recyclables, including green waste and cardboard, should be segregated for reduced fees. Placement of waste materials will be as directed by the attendant. Gate fees are applicable to incoming materials at the time of entry. Tip vouchers are applicable to those that present them to the attendant. TRANSFER STATIONS Day All sites are closed on Christmas Day, New Year’s Day & Good Friday Beaufort Avoca Snake Valley (Racecourse Rd) (Russell St) (Mortchup Rd) 10am - 3pm 10am - 3pm Thu 10am - 3pm 10am - 3pm Sat 10am - 3pm 10am - 3pm Sun 10am - 3pm 10am - 3pm Tue Wed 10am - 4pm 10am - 4pm 17 TRANSFER STATION FEES Domestic & commerical Waste Car/boot load $12 Utility or 6x4 trailer $26 Small truck or tandem trailers $50 Approved green waste (separated) $12/m3 Approved kerbside recyclables No charge Tyres Car $8 Truck $30 Tractor $60 Rims Only No charge Other Mattresses $25 Oil No charge Batteries No charge Scrap Steel No charge Car Bodies No charge Refrigerators and freezers (de-gassed) No charge Tip Vouchers Domestic Waste 12 vouchers $62 Green Waste 4 vouchers $40 Green Waste 2 vouchers (Avoca and Beaufort only) $20 18 TRANSFER STATIONS GREEN WASTE TIPPING VOUCHERS A specific area is provided at each of the transfer station facilities for residents to drop off green waste such as tree branches, prunings, grass and leaf litter. The waste is converted into mulch, used for weed eradication around the Transfer stations. Tipping vouchers are required at each of the transfer stations. 24 single tear-off vouchers are issued to residents in rural areas with improved properties that do not have a waste collection service. Each tear-off voucher allows the equivalent of one 240-litre bin in volume for the disposal of domestic waste. HARD WASTE Hard waste such as furniture, can be taken to transfer stations. General hard waste is charged at normal domestic waste rates once tipping voucher entitlements are used up. Four separate vouchers are provided to residents with improved properties that have a waste collection service. Each voucher allows for the disposal of 0.5 cubic metres of hard waste of one cubic metre of green waste. This service is provided to towns having a collection service for such waste. Tipping vouchers are sent to residents with their rate notices. All transfer stations collect waste and garbage in accordance with amounts and types nominated on transfer station vouchers. If no transfer station voucher is provided, normal transfer station fees apply. 19 DRUM MUSTER WHEELIE PROGRAM BINS The council has joined the national Drum Muster program and is now collecting empty chemical drums for recycling at the Avoca and Beaufort transfer stations. This service is particularly useful to farmers and others undertaking land-care works, and will play an important role in reducing the amount of waste going to landfill. Drums must be triple-rinsed before being taken to the transfer stations. COLLECTION OF UNWANTED AG & VET CHEMICALS The collection of chemicals is through ClemClear which is a not for profit chemical collection and disposal service of unwanted and unknown ag vet chemicals. If you have chemicals to be disposed of follow these steps: Take an inventory of unwanted chemicals, inc manufacturer, product name, size of container and amount remaining. If you are unable to identify, simply the size of the container. Register them for collection at www.chemclear.com.au or free call 1800 008 182 Store items safe and securely ClemClear will contact you to advise location of collection. Prepare chemicals for delivery to collection site Deliver your chemicals to the advised retrieval site. All mobile bins belong to the Pyrenees Shire and carry a unique identity number. Bins left on the street can be stolen or damaged and may make it difficult to clean the area. Please ensure that your bins are returned to your house promptly following collection. HOUSEHOLD CHEMICAL WASTE Sustainability Victoria provides a household chemical waste-collection service to selected Victorian municipalities on a roster basis. This is funded through the landfill levy, and collected from all licensed landfills in Victoria. The roster is structured to allow residents throughout Victoria to be able to dispose of unwanted chemicals in their households. Every household has products that are past their use-by date or are no longer wanted. The collection days allow for disposal of a range of surplus chemicals including old paints, poisons, pharmaceutical products, weed killers and rat poisons, kerosene and other fuels, oven cleaners, aerosol cans, pesticides, flammable liquids and other unknown liquids. You can visit any collection point listed on this website: www.sustainability.vic.gov.au (Detox your Home) or contact customer service on 5349 1100. 20 3 The Pyrenees Shire Community Services Department provides a wide range of direct support services for families and individuals. Eligibility criteria apply in many cases. See below for more detailed information. In addition to direct services, the Community Services Department provides support for strategic planning, service development, public health planning, funding and submission writing. Assistance is available to service providers, organisations, clubs and groups based or operating within the Pyrenees Shire. AGED & DISABILITY SUPPORT 22 Home and Community Care Program / Planned Activity Group / Home Modifications / Delivered Meals / Personal Carer / Respite Care / Home Care Services / Senior Citizens Centre / Disabled Persons Permit Parking Scheme FAMILY SERVICES 26 Maternal and Child Health / Maternal and Child Health / Family Day Care & Enhanced Visiting Program LIBRARY SERVICES 29 21 COUNCIL SERVICES DIRECTORY COMMUNITY SERVICES 22 AGED CARE HOME AND COMMUNITY CARE PROGRAM HACC The Pyrenees Shire Council has a commitment to aged-care and disability support services to the community, under its Home and Community Care programs. Home Care Services are funded by Federal and State Government to assist people with daily tasks to enable them to live independently at home for as long as possible. Home Care providers support to assist you to stay safe and well at home. Our aim is to support you or the person you are caring for to stay active, independent and living at home for as long as possible. Services can include domestic support, personal care, respite support, delivered meals, home modification and social support. Eligibility criteria and a charge for service apply to all programs. For further details, contact the Support Coordinator on 5349 1100 PLANNED ACTIVITY GROUP PAG These services provide a friendly environment for social activities and may include outings, craft projects or discussion groups. Morning tea and lunch is provided as part of the program. Planned Activity Groups operate in: Avoca Avoca Community Centre, High Street Tuesday and Thursday 9.30am – 1.30pm Contact: David Ronaldson, 5349 1100 Beaufort and Lexton Beaufort Community Centre, Pratt St Every Thursday. 9.30am – 1.30pm Contact: David Ronaldson, 5349 1100 Lexton – venue changes each month. 1st Monday / month. 9.30am – 1.30pm Contact: David Ronaldson, 5349 1100 23 HOME MODIFICATIONS SERVICES RESPITE SUPPORT This service ensures that an eligible client’s home meets the necessary safety standards. Home modifications tasks are provided following an assessment by an Occupational Therapist. Minor safety and security tasks can be undertaken for eligible clients. This service provides regular or occasional support for people caring for highly dependant family members, to help prevent carer breakdown. Respite provided includes a focus on the dependant’s interests, memories and life experiences as well as encouraging access to social activities. For details of eligibility and bookings contact the Support Coordinator: 5349 1100 DELIVERED MEALS A meals delivery service is operated by the council, and deliveries are made Monday to Friday in the township areas of Avoca and Beaufort. Meals are prepared under contract by local providers. A frozen-meals service can be arranged for people in isolated areas, or in advance for public holidays. Special conditions may apply. For details of eligibility and service arrangements, contact the Support Coordinator on 5349 1100. PERSONAL CARE Our Support Staff have undertaken accredited training and can provide assistance with a range of daily activities such as showering, dressing, personal grooming and eating. For details of eligibility and service arrangements, contact the Support Coordinator on 5349 1100. For details of eligibility and service arrangements, contact the Support Coordinator on 5349 1100. COMMUNITY TRANSPORT Community transport is available to take people to medical and support services. A user charge applies. For details of eligibility and service arrangement for Avoca & District – contact Avoca Resource Centre on 5465 1000; Beaufort & District – contact Beaufort & District Health Services on 5340 1134. HOME CARE SERVICE The council's Home Care Service provides home and community care by co-ordinating delivered meals, providing personal care services, general house keeping support, respite service and home maintenance. 24 AGED CARE SENIOR CITIZENS CENTRES Senior Citizens Groups meet regularly at various centres for social activities such as fitness programs, snooker, carpet bowls, walking groups, barbecues outings & dances. Senior Citizens Clubs operate in Avoca, Beaufort & Landsborough. Avoca Senior Citizen Club Avoca Community Centre, High Street Beaufort Senior Citizen Club Pratt Street, Beaufort Landsborough 10 Forestry Road, Landsborough Club membership is open to any residents aged 55 and over. ACCESSIBLE PARKING PERMIT SCHEME Pyrenees Shire Council is part of the statewide Accessible Parking Scheme. The scheme aims to provide equal access to facilities and services for people with substantial ambulatory or intellectual disabilities. Permits issued under this scheme are also recognised in other states. The council administers the scheme in accordance with statewide guidelines, to ensure consistent administrative practices. Eligibility criteria applies and cost is $5.50 Application forms are available at the Beaufort Shire Offices or by phoning 5349 1100. PRIMARY CARE PARTNERSHIP PCP The Grampians Pyrenees Primary Care Partnership (GPPCP) is an alliance of 20 health service agencies that provide primary health services in the municipal areas of the Pyrenees Shire, the Rural City of Ararat and the Northern Grampians Shire. The PCP aims to improve the health and wellbeing of the population by better co-ordinating the planning and delivery of health services. PCPs are an initiative of the state government to create a primary-care service system. The demand for communitybased services has grown without an overall plan or system, and PCPs are a means of improving the experiences and results for people who use the health-care system. PCPs work through: Information management Streamlined assessment and referral "Single point" entry into the system Local service planning based on local needs, including health promotion and disease management, workforce development and co-ordinated quality improvement. For more information contact: The Executive Officer Ph: (03) 5352 6206 or 0407 548 553 25 26 FAMILY SERVICES MATERNAL + CHILD HEALTH The council provides a Maternal and Child Health nursing service jointly funded by the council and the state government. Under this arrangement, the council receives notification of all births in the shire. All notifications are responded to and personal contacts are arranged to provide support to mothers and to monitor the babies’ progress. Avoca every Monday Snake Valley 1st & 3rd Tuesdays Lexton 4th Tuesday Beaufort every Wednesday The council operates several Maternal and Child Health Centres across the shire and the service conducts home visits. Waubra & Landsborough by appointment. All sessions, at centres or in the home, are by appointment only. The service operates from the following locations: The Maternal and Child Health nurse can be contacted on (03) 5349 1100 or 0408 540 483. For 24 hour Maternal & Child Health Line, phone 13 22 29 Maternal and Child Health is a free and confidential service. 27 MATERNAL + CHILD HEALTH ENHANCED HOME VISITING PROGRAM This is a free and confidential service. Referral may be through the Maternal and Child Health Nurse. The program is offered to families with children up to six years. The enhanced maternal & Child Health Service provides a more intensive level of support, including short timer case management in some circumstances. Support may be provided in a variety of settings including the family home, the MACH Centre or other location within the community. Areas of support include: Parent wellbeing Anxiety Exhaustion Stress Post-natal depression Parenting Transition to parenthood, including sole parents and step-parents Parent/child relationships and understanding normal child behaviour Challenging behaviour, e.g. temper tantrums, aggression, sibling rivalry Special needs child or parent disability chronic illness isolation young parents This is a free and confidential service. Contact the Maternal and Child Health Nurse on 0408 540 483 or 5349 1100 28 FAMILY SERVICES FAMILY DAY CARE The Pyrenees Shire Family Day Care Scheme is a professionally coordinated and monitored child-care service, sponsored by Pyrenees Shire Council. Family Day Care offers quality child care for children aged 12 years or under, in a home environment provided by carefully screened and contracted care providers. Care is provided for up to four children under school age, including the carers’ own pre-school children. Care can also be provided for school-age children, with a maximum of seven children in care at any one time (including the carers’ own children). Family Day Care provides reasonably priced, flexible child care to suit the differing needs of individual families. It includes: Regular care Part-time care Before and after-school care School holiday care Casual care Emergency care (where possible) Weekend & evenings (for work reasons) Care for children with special needs (subject to availability of suitable carers) Contact the Family Day Care Coordination Unit on 5335 9507 or 5349 1100. 29 LIBRARY SERVICES LIBRARY SERVICES ARE PROVIDED BY THE PYRENEES SHIRE The Beaufort branch library is at 72 Neill St. Library staff are available 9.00 a.m. to 5.00 p.m., 7 days a week, Except Christmas Day. The Avoca branch library is at 122 High Street. The library operates 9.00 a.m. to 5.00 p.m., 7 days a week, Except Christmas Day. MOBILE LIBRARY Mobile Library Services operating hours are: Landsborough: Thursdays, 9.45 a.m. – 10.45 a.m. at the Landsborough Community Centre Lexton: Tuesdays, 10.00 a.m. -11.00 a.m. at Lexton Rural Transaction Centre Snake Valley: Wednesdays, 3.00p.m – 5.00 p.m. at Snake Valley Primary School For more information on the Mobile Library, please contact 5349 1183. 30 4 There is a wide range of facilities across the Pyrenees Shire for leisure activities. These include halls, community centres, community resource centres, libraries, playgrounds, swimming pools, parks, gardens, recreation reserves and open public spaces. The Pyrenees Shire Council manages several of these facilities. Some facilities are managed for and on behalf of the council by committees appointed for that purpose. For information, contact customer service 31 COUNCIL SERVICES DIRECTORY CULTURE +RECREATION 32 HALL HIRE Several halls across the shire are available for hire (see below). For information regarding these facilities, contact the council’s Customer Service Our Senior Citizen Centres also provide room hire. Senior Citizens Clubs operate in Avoca, Beaufort and Landsborough. To make a booking, contact Customer Service Rooms are also available for hire at the Beaufort Community and Development Centre, Beaufort Resource Centre and Avoca Information Centre. Contact Customer Service for bookings. HALLS FOR HIRE: Amphitheatre Public Hall Barkly Public Hall Carranballac Hall Crowlands Hall Evansford Hall Glen Patrick Hall Lake Goldsmith Hall Landsborough Hall Lexton Public Hall Moonambel Public Hall Natte Yallock Hall Pyrenees Shire Hall (Beaufort) Redbank Hall Snake Valley Hall Trawalla Public Hall Waubra Public Hall WINERIES The district is also renowned for its wines, especially in the north of the shire. A visit to one of the council’s Information Centres at Beaufort or Avoca, or a look at www.pyreneestourism.com.au, will set you on the right track. 33 AVOCA INFORMATION BEAUFORT COMMUNITY Accredited Visitor Information Centre Shire customer service Shire customer service Accredited Visitor Information Centre Library Library Old Mill Art Gallery Community Enterprise Centre with 10 public access computers CENTRE Community Enterprise Centre with a public access computer Public access to wireless broadband service. Centrelink Access Point. RESOURCE CENTRE Public access to wireless broadband service. Training rooms Beaufort Community House Centrelink Agency 122 High Street Avoca 3476 Ph: (03) 5465 1000 Fax: (03) 5465 3597 E-mail: aic@pyrenees.vic.gov.au Library open 7 days a week from 9.00 a.m.- 5.00 p.m. (Closed Christmas Day Only) 72 Neill Street Beaufort 3373 Ph: (03) 5349 1180 Fax: (03) 5349 2933 E-mail: bcrc@pyrenees.vic.gov.au Library open 7 days a week from 9.00 a.m.- 5.00 p.m. (Closed Christmas Day Only) 34 The council maintains the following playgrounds: PLAYGROUNDS Playgrounds are located throughout the Pyrenees Shire; generally there is at least one in each community. The council is implementing a playground inspection strategy to ensure that play equipment is regularly maintained. Reports from the community on playgrounds and equipment are invited at all times. Feedback on condition of equipment should be made to the Director of Assets and Development or the Community Services Manager. Suggestions on future development may be forwarded to the Community Services Manager. Amphitheatre: Bakery Park Avoca: Lions Park Reserve Beaufort: Bicentennial Park, Wotherspoon Park Lexton: Toll Bar Park Moonambel: Moonambel Common STATE PARKS & RESERVES There are plenty of choices in the Pyrenees district for getting outdoors and into nature. The many parks and reserves in the region are great for walking, camping or picnicking. State Parks such as Mount Buangor and Langi Ghiran, and The Beeripmo Walk and Mount Cole State Forest, have walking tracks and other facilities. See www.parkweb.vic.gov.au or www.dse.vic.gov.au for details Other playgrounds are located within the shire, but are not under the council's control. Reports from the community regarding these playgrounds should be directed to the manager of these facilities. For further information, contact customer service or the Community Services Manager 35 BEAUFORT COMMUNITY COMPLEX GOLDFIELDS RECREATION RESERVE Skipton Road, Beaufort A new multi-use complex with facilities for the many sporting, community and educational needs of Beaufort. It features a function centre, gymnasium, child-care facilities, meeting rooms and a commercial kitchen. The venue is available for hire for dinners, conferences or private functions. Bookings can be made through the Beaufort Community Resource Centre on 5349 1180. 36 5 The council’s Environmental Health Officer provides the following services: Septic tank approvals Food/health premises registration and inspections of commercial, accommodation and personal treatment businesses Nuisance and food poisoning complaints Education and enforcement of tobacco legislation Immunisation programs ENVIRONMENTAL HEALTH 38 Septic Tanks / Immunisation ANIMAL REG. + CONTROL Monitoring of Animals / Restricted Breeds 40 37 COUNCIL SERVICES DIRECTORY ENVIRONMENT +ANIMALS 38 ENVIRONMENTAL HEALTH Pyrenees Shire Council is responsible for regulating various commercial businesses such as food premises, prescribed accommodation, hairdressers, tattooists and beauty therapists. Our Environmental Health Officer also coordinates the immunisation program and issues temporary food permits. The Environmental Health Officer ensures all of the above businesses comply with current codes of practice and safety standards. The Environmental Health Officer investigates various issues, including infectious diseases, food poisoning and complaints regarding the above types of premises, as well as nuisance complaints. ENVIRONMENTAL HEALTH FEES FOOD PREMISES REGISTRATION FEES Class 1 $300.00 Class 2 - Supermarkets $320.00 Classs 2 – Other $260.00 SEPTIC TANKS Class 3 $200.00 Class 4 $200.00 The installation or modification of a septic tank requires a permit from the council’s Environmental Health Officer. Community Groups $110.00 For more information on septic systems and applications, go to the council’s website www.pyrenees.vic.gov.au or www.epa.vic.gov.au PUBLIC HEALTH & WELLBEING ACT Hairdresser $200.00 Accommodation $200.00 SEPTIC TANKS Installation of Septic Tank $300.00 Alteration to Septic Tank $150.00 39 IMMUNISATION Sessions are held on the second Wednesday of every month bookings are not required: 9.30am – 10am Beaufort Community Centre Pratt Street, Beaufort. 11.30am – 12pm Avoca Aged Care Hostel Liebig Street, Avoca For enquiries, contact the Environmental Health Officer Ph: 5349 1100 40 ANIMAL MONITORING OF ANIMALS REGISTRATION + CONTROL Dog and cat registrations are due by April 10 each year. Registration renewal notices will be issued for all animals previously registered. These will be posted to residents each March. To maintain a safe and healthy environment, and to protect and enhance the amenity of the shire, there are limits to the number of animals that can be kept on land other than farmland: As of May 1, 2007, all newly registered (i.e. animals that have not been previously registered) animals MUST be microchipped. You may keep only four different types of animal, in the following numbers: All cats must be de-sexed and microchipped prior to registering for the first time. If you have acquired a dog or cat and it is over the age of three months, or you have a pet that has not been previously registered, please contact customer service at the Beaufort office for the necessary registration form or call the rangers’ office if you have any specific animal-related queries. Council rangers visit properties that have not registered their animals after the registration period as a follow-up and may issue infringement notices against those people who have failed to register their animals. For all cost information for animal registration please contact customer service. The animal registration fee is reduced if your animal is desexed and/or microchipped. Pensioners’ pet registration is further reduced. Please note that Health Care Card holders are not able to receive the pensioner discount. 2 2 X dogs X cats 10 X poultry 10 X birds 10 1 X rabbits X cow 1 X goat 2 X sheep 1 X horse 41 If you want to keep more animals than this, contact the council’s planning office and ask about a permit. Owning dogs and cats means taking responsibility and caring for them. They must be registered, confined to your premises and must not create a nuisance to others (people and animals). The Domestic (Feral and Nuisance) Animal Act allows for substantial penalties for offences such as: � No identification tag $70 � Unregistered $282 � At large or not securely confined to owners premises during daytime $211 � At large or not securely confined to owners premises during night time $282 � Creating a nuisance $70 RESTRICTED BREEDS Under section 41EA of the Domestic (Feral and Nuisance) Animals Act 1994, no person/s can acquire a Restricted Breed Dog after November 2, 2005. Restricted Breeds are as follows: Pit Bull Terrier American Pit Bull Terrier Fila Brasiliero Dogo Argentino Japanese Tosa Presa Canario Restricted-breed dogs already on record must be desexed, microchipped and housed in a prescribed enclosure. 42 6 Asset management incorporates the design, construction and maintenance of council infrastructure. This may include roads, parks and gardens, open spaces, recreation and leisure facilities and other property owned or occupied by the council. The council operates maintenance depots in Avoca and Beaufort. ROADS 44 Street Lighting / Roads, Drainage, Footpaths, Kerbs + Channels / Street Names / Vehicle Crossover Permit / Vehicular Crossings / B Doubles and Semi Trailers / Rural Road Numbering / Street Trees BUILDINGS 47 Building Services / Building Permits TOWN PLANNING 48 Heritage Controls / Natural Environment Protection / Tackling Weeds on Private Land LOCAL LAWS 50 Activities in Trading Areas/Mall / Offensive or Unsightly Land / Overhanging or Protruding Vegetation / Property Numbers / Animal Control / Animal Pound / Stock on Road / Parking on Nature Strips RATES 52 How Rates are Calculated / Rate Payment options / Payment Dates / Installments / Change of Address 43 COUNCIL SERVICES DIRECTORY RATES, ROADS +PERMITS 44 ROADS STREET LIGHTING + SIGNAGE The council maintains signs and street lighting in optimum operating condition in the interest of public safety and convenience. These include public lighting, street signs, directional signs and town and boundary signs. Requests for tourism and service signs require written proposals from the applicant. There is no application fee, but the applicant must pay the cost of the sign and installation. The council follows the State Tourism Signage Guidelines for the installation of all signs. ROADS, DRAINAGE, FOOTPATHS, KERBS + CHANNELS Capital expenditure items such as roads, drainage, footpaths, kerbs and channels are prioritised and allocated funding in the council’s annual budget. Enquiries regarding their construction and maintenance programs should be directed to the customer service department on 5349 1100. Road and parks maintenance is done according to a program, so customer service staff can indicate approximate timelines for works in a particular area of the shire. The council provides advice to residents and developers on the designated point of discharge for stormwater. STREET NAMES There are rules and conventions for street names to ensure that these are clear and appropriate. The council maintains a municipal register of street names and their origin. New street names and street name changes must be approved by the council. All street name requests must be made in writing to the council. 45 ROAD OPENING PERMITS VEHICLE CROSSOVER PERMIT A road opening permit is required by anyone planning to create an opening in the road reserve, including footpaths, nature strips and roads. A permit is required for service connections such as phone or water connections. A vehicle crossover provides access from your property line to the road edge. A crossover is usually constructed of concrete, although other materials may be permitted on approval. A permit costs $50 and can be obtained in person at the shire office, 5 Lawrence St, Beaufort. For further details, contact the customer service department on 5349 1100 Vehicle crossovers must not be altered, constructed, moved or installed without a permit issued by the council. A permit costs $55 and can be applied from the shire office, 5 Lawrence St, Beaufort, phone 5349 1100. Permits must be obtained from the council before work begins on any of the following: - Road or footpath openings - Temporary road closures - New building temporary timber crossovers - Stormwater drain connections VEHICULAR CROSSINGS Contact the council office on 5349 1100 for more information. B DOUBLES + SEMI-TRAILERS B Doubles and semi trailers (at higher mass limits) are restricted to VicRoads roads only (not local roads). If you are required to travel on a local road you must obtain a permit from the council’s shire engineer. B Doubles may not travel on local roads without a VicRoads permit. 46 ROADS RURAL ROAD NUMBERING Rural road numbering has been introduced in all Victorian municipalities to help emergency services and the public find properties in rural areas. Rural addresses are allocated according to the distance from the start of the road. The council is the responsible authority for the allocation of rural road numbers. Existing residences in rural areas have had a rural road number allocated. New residences will need to obtain a number. To obtain a rural road number, or to make an enquiry, please contact the rates department on 5349 1100. STREET TREES The council is responsible for the care and maintenance of trees in shire-owned public open spaces and beside local government roads. Maintenance includes clearing, crown pruning, removal of dangerous limbs and trees, tree planting after tree removal and clearing of stormdamaged trees. If you have a request to remove or prune a street tree, please contact the customer service department on 5349 1100 47 BUILDINGS BUILDING PERMITS BUILDING SERVICES A building permit is required for most building works (including renovations and/ or alterations). A building inspector is available at the Pyrenees Shire to issue permits and inspect works. Please call our building inspector for application requirements before proceeding with any such works. The Council provides an in house building service: If you require a building permit, please contact our building surveyor, who will advise you of the procedures and fees applicable. The surveyor will issue the building permits and conduct the appropriate inspections. The fees will reflect the costs for the surveyor providing the service. The council’s building inspector can be contacted on 5349 1100 Dwellings (houses, flats) Carports (roof) Pergolas Verandas Sheds Garages Swimming pools and spas Additions Some alterations Ferneries Gazebos Retaining walls Factories Relocation of buildings 48 TOWN PLANNING Pyrenees Shire is covered by a local planning scheme under the Planning and Environment Act 1987, which sets out requirements for the use, development and subdivision of all land. Pyrenees Shire’s Planning Scheme (12th November 1998) has been approved by the Victorian Government. Depending on the location of the proposed development, the scheme has specific provisions that may apply to: clearing or lopping of native vegetation erection of dwellings demolition of buildings establishment of businesses, shops & industries intensive animal husbandry dam construction keeping of animals use of homes for specific occupations change of use of existing buildings advertising and signage use of land for specified purpose The Pyrenees Planning Scheme is the instrument by which the use and development of land within the shire is controlled, with the object of ensuring the orderly and economic growth of the community. A copy of the planning scheme is available for perusal at the shire office or on the Department of Planning & Community Development website (www.dpcd.vic. gov.au). All landowners considering developments, or prospective purchasers of land in the shire, are strongly advised to seek advice on the provisions in the scheme that may affect their intended land use. Copies of application forms, checklists and general information on planning controls are available from the Planning Section of the Council website (www. pyrenees.vic.gov.au) Town planning controls are applicable to the whole of the municipality, and intending purchasers or owners of property within the shire should make inquiries with the council’s town planner at the shire offices before signing any contract to purchase or use property. Contact the Planning department at the shire office, Beaufort, on 5349 1100. 49 HERITAGE CONTROLS TACKLING WEEDS ON PRIVATE LAND With the assistance of the state government, the council provides a heritage advisory service, at no cost, to assist owners planning developments that relate to properties with some heritage value. A 64-page weed identification booklet has been produced and is available from the shire office free of charge. The book has colour photos and basic descriptions, and details the legislative status, methods of spread and general control methods for 100 weeds of concern that either exist within the shire or threaten to be introduced. A qualified heritage architect is available by appointment. Contact the council’s planning department on 5349 1100. FIREWOOD PERMITS The council does not issue permits for the removal of firewood. Firewood permits must be obtained from the Department of Sustainability & Environment (DSE), Ballarat. Copies of the booklet are available from the shire office, the Beaufort Resource Centre, the Avoca Information Centre and through the Department of Primary Industries. Department of Sustainability & Environment 402–406 Mair Street Ballarat, 3350 Phone: 5336 6856 NATURAL ENVIRONMENT PROTECTION Under the provisions of the Pyrenees Planning Scheme natural resources such as vegetation that is indigenous to Victoria is protected by state standard planning controls. There is extensive information available on the Pyrenees web site outlining the types of significant flora and fauna that can be found within the Shire along with checklists detailing the types of supporting information that are needed to accompany any application to remove native vegetation. There are also planning scheme overlay controls, such as the Heritage Overlay that can trigger the requirement in some cases for a planning permit to be obtained prior to removing any tree. There are a range of exemptions from the permit requirements to remove native vegetation; these are listed within Clause 52.17 of the Pyrenees Planning Scheme. If you are thinking of undertaking vegetation removal or trimming works which may impact on native vegetation, it is recommended that you contact the Pyrenees Shire planning department on 5349 1100. 50 LOCAL LAWS Local Laws are for the safety of all members of the community and to ensure the public has access to all public areas with in Pyrenees Shire. Local Laws regulate several areas, including: Keeping of animals Aspects of the environment Protection of community assets Activities on council-managed land OVERHANGING AND/OR PROTRUDING VEGETATION Under the council’s Local Laws, a person must not allow any tree or plant growing on his/her land to obstruct or interfere with passing pedestrian or vehicle traffic. Vegetation protruding or overhanging between private properties is a civil matter. Residents may be issued with a ‘Notice to Comply’ to prune vegetation and enable safe and accessible use of a footpath. Commercial activity on council land Local Laws are enforced by council officers and, in some cases, the police. PROPERTY NUMBERS ACTIVITIES IN TRADING AREAS/MALL Numbering properties helps to clearly identify them for emergency services, utility companies and council business. Any community group or persons wishing to conduct an organised activity on council land may be required to apply for a Local Laws permit. Activities can include street stalls, raffles and food stalls. People interested in conducting such an activity should contact Customer Service on 5349 1100 or call the council offices at 5 Lawrence Street, Beaufort. Under the council’s Local Laws, property numbers must be displayed on each property and be clearly readable from the street on which the property fronts. If you are unsure of your property number or you wish to have a property number allocated to your property, please call Customer Service on 5349 1100. OFFENSIVE OR UNSIGHTLY LAND ANIMAL CONTROL An order may be issued on residential properties where rubbish and refuse such as derelict vehicles, machinery parts and excavated material has accumulated, or where second-hand goods have been stored and such items are visible from the street. The council is able to issue a ‘Clean-up Order’ to improve the neighborhood amenity and appearance. Animal control services are undertaken by the council’s rangers. Our rangers operate under the Domestic (Feral and Nuisance) Animal Act 1994 and the council’s Local Laws. Services provided include: Dealing with dogs, cats and stock “at large” Lost and found service for stock, cats and dogs 51 MANAGING ANIMAL NUISANCE The council is responsible for managing dog-attack incidents (dog attacks can also be reported to your local police station). A 24-hour animal related emergency service is available on 1800 813 163. ANIMAL POUND The RSPCA manages the Ballarat Dog and Cat Pound. Stray and wandering animals will be collected by the council’s rangers and taken to the pound. Residents can also take stray animals to the pound. If you have lost an animal, please contact the council’s rangers on 5349 1100. The RSPCA is open Monday to Saturday 10am–4pm, Sundays and public holidays 10am to noon. Phone 5334 2075 STOCK ON ROAD Wandering stock on any road is a danger to traffic and stock. You can contact the Pyrenees Shire 24 hours a day to report wandering stock to our rangers. Please call 1800 813 163 PARKING ON NATURE STRIPS Under the Victorian road rules it is an offence to park on nature strips, footpaths and other points of roadside access. Parking on nature stripes can cause damage to surface and underground services, damage to tree roots and can cause traffic site obstructions. 52 RATES HOW RATES ARE CALCULATED RATE PAYMENT OPTIONS The council has a system of differential rating, with different rates in the dollar applied to each type of property. The council has made arrangements with Australia Post to accept full payment of rates or instalment amounts. Post offices will stamp the “Ratepayers Copy” and return it to you as a receipt. These property types are: Vacant Land — less than 2 hectares The following payment options are also available: Vacant Land — other (except farmland) Bpay Houses, Flats, etc Person payment at the Shire Offices, 5 Lawrence Street, Beaufort (EFTPOS available) Commercial and Industrial Farms Cultural & Recreational Land Act properties The actual rate is calculated by multiplying the Capital Improved Value (CIV) of a property by the rate in the dollar applicable to that property. For more information please contact the Rates Department on 5349 1100. FIRE SERVICES PROPERTY LEVY From the 1st July 2013, a new property based levy will be introduced to fund Victoria’s fire services that is a simple, transparent and equitable. Council is responsible for collection of this levy and if you require further information regarding the levy, visit www.dtf.vic.gov.au/firelevy Payment through the mail to the Shire Offices Credit card payment over the phone. Phone the customer service department on 5349 1100 All payment options are recorded on the reverse side of your rate notice. CHANGE OF ADDRESS Ratepayers are required to notify the council of any address or postal address within 7 days of the change. This needs to be in writing and signed by all the owner/s of the property. The incorrect address causes unnecessary delays in postal delivery, particularly for your Rates and Valuation Notice. You can also obtain a change of address form from the council office at 5 Lawrence St, Beaufort, or phone 5349 1100 or on the website. 53 PAYMENT DATES All property owners will receive a Rate & Valuation Notice. This notice will show the property values. Two payment options are available: Installments or Lump Sum payment. INSTALMENTS You can elect to pay your rates by installments, however you must make the first payment by the 30th September. Due dates for instalments are: 1 : 30 September 2 : 30 November 3 : 28 February 4 : 31 May LUMP SUM PAYMENT If you don’t elect to pay your rates by instalments, you must pay the full amount by the 15th February. Unpaid Rate & Valuation charges will incur interest at a rate set annually under Section 2 of the Penalty Interest Rates Act 1983. 54 7 BUSHFIRE PREVENTION 56 TOTAL FIRE BANS 58 On a Total Fire Ban Day / Lighting Fires Outside the Declared Fire Danger Period 55 COUNCIL SERVICES DIRECTORY EMERGENCY 56 BUSHFIRE PREVENTION Through the Municipal Fire Planning Committee, the council is attempting to reduce fire hazards within the municipality. Property owners are required to clean their land to reduce fire hazards at all times. Before and during the fire season, the Fire Prevention Officer inspects properties to ensure fire hazards are removed. Failure to reduce or clear fire hazards may lead to fire Fire Prevention Notice being issued. Non-compliance may lead to penalties being imposed. For further information, please contact the council’s Municipal Fire Prevention Officer on 5349 1100 during normal business hours. For information about planning for bushfires, contact the Municipal Fire Prevention Officer or go to the CFA web page at www.cfa.vic.gov.au. Planning kits are also available at the shire offices, 5 Lawrence St, Beaufort. FIRE RESTRICTIONS Fire Restrictions are applied across most areas of Victoria by the Country Fire Authority, when fire danger is high. Typically this is over the summer period of November to April. The Pyrenees Shire is in CFA Region 16, Grampians District. FIRE PERMITS Permits are required for various activities on days of total fire ban and during the designated fire danger period. Further information can be obtained from the CFA website Pyrenees website or Municipal Fire Prevention Officer. FOR ALL FIRE EMERGENCIES CALL : 000 57 ! 58 TOTAL FIRE BANS Total Fire Bans prohibit the lighting of any fires in the open air. The ban includes all campfires, all solid-fuel barbecues and portable barbecues more than 20 metres away from a permanent dwelling. It also includes incinerators, welding, grinding, soldering or gas cutting. ON A TOTAL FIRE BAN DAY Tools and equipment that use a naked flame or generate sparks, such as welding or grinding, must not be used in the open air. If essential works are required, a special permit may be issued, after a thorough investigation of each application. Apply to the CFA regional office in Ararat: CFA Region 16 Headquarters 390 Barkly Street Ararat 3377 Ph: (03) 5352 5516 Fax: (03) 5352 5517 All barbecues that use solid fuel such as wood, charcoal or briquettes are banned. This includes closed oven or kettle-type appliances. Gas and electric barbecues provided in public reserves/campsites may be used providing: the barbecue is electric or gas-fired the barbecue is a fixed, permanent structure the area for three metres around and above the barbeque is completely cleared of flammable material an adult is in attendance at all times a hose connected to a reticulated water supply or vessel containing at least 10 litres of water is on hand. Portable gas and electric barbecues may be used provided: the barbecue is located within 20 metres of a permanent dwelling (mobile homes, caravans or tents are not classified as permanent dwellings) the area for three metres around and above the barbeque is completely cleared of flammable material an adult is in attendance at all times a hose connected to a reticulated water supply or vessel containing at least 10 litres of water is on hand. www.cfa.vic.gov.au Commercial caterers are required to obtain a special permit from the CFA Regional Office. EMERGENCY PLAN HOW TO PREPARE Have an emergency plan in place that covers all possible emergencies that you might face. The plan should include when and where you might evacuate to and everyone in the family should be made aware of the plan. Young children have often saved themselves and others in the home if they are aware of what to do. As much as possible you should prepare for an emergency by having supplies, such as candles, torches, first aid kits, canned food, water and other supplies in a spot in the house known to all members of the family. Do not depend on power and telephones as they will often fail in an emergency. Radios may be your only means of contact during an emergency - ensure you have a battery powered radio and keep spare batteries in the house. Many varieties of dynamo (wind up) torches and radios are now on the market at reasonably low prices and should be considered. Know how and where to turn off your gas, electricity and water and keep a list of emergency services phone numbers handy. Consider the use of text messaging when other forms of mobile telephone contact is not working as it will often be the last to fail and the last to become overloaded in an emergency. For more information visit http://www.pyrenees.vic.gov.au/ What_We_Do/Emergency_Management PYRENEES SHIRE OFFICES 5 Lawrence St Beaufort Vic 3373 Fax: (03) 5349 1100 (03) 5349 2068 Phone: E-mail: Web: pyrenees@pyrenees.vic.gov.au www.pyrenees.vic.gov.au OPENING HOURS: Monday to Friday, 8.30am to 5pm AFTER-HOURS CONTACTS: On-call ranger for animal-related emergencies 1800 813 163 Roads and drainage emergencies: 1800 245 475 Fire Flood and Storm Emergencies: 5349 2039