Job Specification: Divisional Administrator

Job Specification: Divisional Administrator
Job Title: Divisional Administrator and
Assistant to MD
Division/Department: GRC Solutions
Reporting to: (name & position of
Manager and any indirect reporting
lines)
Philip Tillman – Managing Director
Main Purpose of the Position
Handle all the sales admin related duties for the GRC Software Sales team as well as the administration
for the Managing Director. Ensure customer satisfaction by ensuring all duties are performed quickly and
accurately.
Key Deliverables and Weighting
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Tasks
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Technical Knowledge, Skills and
Abilities
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Reason for Vacancy: Promotion of existing
person
Speed, Speed, Speed, & Speed
Accuracy, Correctness, 100% Spot On-ness
Ensuring the deals flow through alertness and constant vigilance
Always ready to assist the members of the sales team
Foresight with the MD to enable his daily functions run smoothly
Process invoices accurately in Pastel
Understand and use SalesForce like your life depends on it
Constant vigilance and reactability to the needs of the Sales Team and Partners
Follow and complete all processes within the company CRM system to ensure all orders are
processed timeously and correctly.
Attend to any client / internal queries relating to client orders / licenses / codes and provide
feedback within a stipulated time frame
Perform ad hoc duties as per request and provide feedback within a stipulated time frame
Liaise with the sales team and interdepartmental teams on a continuous basis
Assist with administration for the training department and any ad hoc duties as necessary
Assist MD with other admin related issues as they arise
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Strong multi-tasking skills is a must to ensure various duties are performed accurately and on time
Some mild compulsive behavior would be an advantage
Excellent/Unparalleled/Incredible/Outstanding/Relentless attention to detail
System and process oriented
Team Player
Great personality and sense of humor
Critical analytical thinking: using logic and reasoning to identify the urgency of certain tasks
Time management: ability to prioritize tasks, deliver quality work under pressure and manage their
own time
Writing: ability to effectively communicate with clients and internally
Self-starter with a positive outlook
Able to work well within a team environment
Adaptable and flexible, with an eagerness to learn and develop oneself
Dynamic: full of energy and has a sense of purpose
Must have a mature personality (EQ)
Über Fun
Possibly been accused of having OCD in the past
Education and Qualification
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essential requirements
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desirable requirements
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Matric Certificate or higher
Details of Experience Required
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essential requirements
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desirable requirements
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Minimum of 1 years’ experience in Administration
Good computer literacy and experience with a CRM & accounting system
Experience in Sales Administration will be an advantage
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MS Office
Pastel (an advantage)
SalesForce (an advantage)
Behavioural / Soft Competencies, Skills
and Abilities
Computer Skills and Knowledge
CQS Technology Holdings (Pty) Ltd
Dunkeld Gardens cnr Kent
Road and Jan Smuts Ave,
Dunkeld West, South Africa
P.0. Box 598, Parklands,
2121, South Africa
www.cqs.co.za
Tel: +27 11 507 0000
Fax: +27 11 507 0001
Email: info@cqs.co.za
Reg no.: 2008/001787/07
Directors: IB Skosana (Chairperson)*,
AH Cohen (CEO), RM Segal, S Mackenzie*,
S Pokroy Bossenger*
*non-executive
Working Environment
Working hours
What will make the candidate successful
in this role?
Corporate Cultural Fit Factors
Language
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High intensity fast paced environment.
There is a great deal of team work but strong individual accountability for each member.
08h30 – 17h00, overtime required when necessary. Punctuality is important.
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The candidate will be successful in this role if they are task focused, well organized and get things
done quickly and accurately
Must be able to handle multiple tasks at once and work within a fast paced sales team
Be able to bond with the team members
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The person will need to be able to fit into a young, dynamic, faced paced, flexible environment
Must be highly professional and a team player to fit into an emotionally mature environment
No micro management
English
Other Important Information
This person plays a very significant part in the team. He/She will be working with a team of exceptional
and exciting people to achieve great things. This person is a very important link to assist the team with
achieving their monthly and quarterly targets.
Salary Range
Negotiable
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