Kaeser Compressor
Transcription
Kaeser Compressor
Kaeser Compressors Enabling Predictive Maintenance Timo Elliott, SAP Innovation Evangelist 1 Kaeser Compressor Global leader in manufacturing compressed air systems ≈€500 million, 4,800 employees, 50 countries (partners in additional 60 countries) Rotary screw compressors, vacuum packages, refrigerated and desiccant dryers, condensate management systems, portable compressors, filters, and blowers. 2 Microswitches 3 Dairy Products 4 Records 5 Bridges 6 Service and Innovation Kaeser’s goal is to provide exceptional customer service and innovative solutions. “You are doing business with a company with a family tradition of producing quality equipment, not a company focused on meeting Wall Street estimates. Thomas Kaeser is proud to put his name, his father’s name and his father’s father’s name on every product.” 7 Business Goals • Make maintenance and other services offerings more cost-efficient and more valuable to customers • Streamline the supply chain • Innovate through new technologies and business models 8 Advanced Maintenance Analytics Predictive and prescriptive maintenance analytics will dominate the analytics market within five years. Revenue from advanced maintenance analytics as % of total maintenance analytics market: Source: ABI Research forecasts 9 Maintenance 101 Corrective Maintenance Preventative Maintenance Predictive Maintenance 10 11 How It Works Connected: The Sigma Air Manager 2 connects all of the machines within a compressed air station and constantly transmits all operational data from each machine to the Kaeser Data Center located at Kaeser’s headquarters in Coburg, Germany. Predictive: This allows predictive maintenance and active energy management of the compressed air supply system. Easy to install: The machines easily connect to building and production control systems – allowing users to “Join the Network” quickly and simply. Secure: The system architecture complies with the recommendations of the German Federal Information Technology Security Office (BSI), and is safe from external tampering by unauthorized third parties. 12 Complex Event Processing Event stream processing for “data in motion” 13 Modeling Example E.g. Total energy consumption • Aggregation of 10 sec values • Calculation of typical consumption patterns • Pattern associated with each compressor and day Repeat for temperature, pressure, vibration, etc. 14 Using the Predictive Models Model combines sensor readings and ERP data (location, type of usage, last service, etc.) • Status alerts: “Oil change / oil analyze / no action” • Predict machine failure 24 hours in advance 15 High-Level Technical View Customer Field Svs Sales R&D User Interfaces Long-term disk storage all Predictive Model (in-memory) sampled CRM ERP DW Event Stream Processing 16 Analysis Across Entire Lifecycle Increase effectiveness Effectiveness is the capability of producing a desired result Increase efficiency Time, effort or cost is well used for the intended task or purpose IT / OT Connectivity Create Maintenance or Service Order Condition Monitoring Remote Service Fault Pattern Recognition Schedule Order Execute Order on mobile device Machine Health Prediction Visual Support “This has allowed us to bring the entire lifecycle of the sales process under careful scrutiny—from lead management to requirements analysis, solution planning and solution implementation. And with real-time information, we have streamlined our supply chain to deliver on customers’ changing needs while generating healthy margins” Kaeser CIO Falko Lameter 17 Solution Summary • Real-time business solution powered by an in-memory computing platform to enable automatic monitoring of customer site air compressors • M2M interface to monitor customers’ mission-critical air compressors around the clock, with resources on call to address issues swiftly • Predictive analytics to help customers plan downtime and avoid unexpected outages • Portal to accelerate problem resolution and enable customer service personnel to be more proactive and more customer-oriented 18 Benefits Customers • Less downtime • Decreased time to resolution • Optimal longevity and performance Kaeser • More efficient use of spare parts, etc • New sales opportunities • Better product development “We are seeing improved uptime of equipment, decreased time to resolution, reduced operational risks and accelerated innovation cycles. Most importantly, we have been able to align our products and services more closely with our customers’ needs.”• Kaeser CIO Falko Lameter 19 Some Future Directions • Detailed profitability analysis • Move all business applications to in-memory • Move CRM to cloud to enable collaboration and mobile “By thinking big and supplying new service functionality to our customers, Kaeser has substantially extended its market attractiveness and reach. Using in-memory, we have strengthened our position as a thought leader and market leader in compressed air systems and services.” Kaeser CIO Falko Lameter 20 New Business Models “People don't want quarter-inch drill bits. They want quarter-inch holes.” Leo McGinneva Strategy: create next-level business, selling air and service rather than machines 21 Predictive Maintenance 22 23 Connected Cars 24 Fixing London Traffic Jams 25 Networked Crane Safety 26 Smart Washrooms 27 Sensors Enable New Processes and Applications Weissbeerger Beverage Analytics 28 Information Ecosystems 29 29 Many Other Examples OEM R&D Procurement Manufacturing Warranty Dealer Service Owner/Operator Sales Service Fleet Driver/ Operator Emerging Issues (R&D) Predictive Quality Assurance (Production) (Service, Sales, R&D) Vehicle Health Prediction Defect Pattern Identification (R&D) Machine Health Analysis Vibration Analysis Maintenance Transparency App (Service) Aircraft Health Prediction (Production <> After-Sls.) (Service) Train Health Prediction System Maintenance Prediction (Service, R&D) (Servcie) (Service) 30 31 SAP HANA Cloud Platform - the Internet of Things enabled in-memory platform-as-a-service Machine Cloud (SAP) IoT Applications (SAP, Partner and Custom apps) End Customer (On site) Device SAP Connector Machine Integration Business owner (SAP Customer) HANA Cloud IoT Services HANA Cloud Integration Process Integration Business Suite Systems (ERP, CRM , etc.) HANA Cloud Platform Data Processing In-Memory Engines Extended Storage Hadoop ∞ Storage Streaming HANA Big Data Platform 32 SIEMENS Cloud for Industry R&D SIEMENS Applications Sales Partner Applications Supply Chain Manufacturing Customer Applications Aftermarket Service Business Process Integration (SIEMENS or SIEMENS customers) It is the successor of the SIEMENS Plant Data Services. SAP Applications HANA Cloud Platform for the Internet of Things SIEMENS Connectivity Partner Connectivity Customer Connectivity SAP Connectivity The SIEMENS ‘Cloud for Industry’ connects the worlds of machines and business via: • the HCP for IoT • open APIs • easy connectivity. It is planned to be an open platform: Cloud for Industry • Open to non-Siemens assets and nonSAP back-ends • Endorsing the OPC UA Standards Machine connectivity to SIEMENS customers plants • Creating a separate, yet adjacent & complementary partner developer network 33 Conclusion: IoT For Business Is A Big Opportunity Added Value for the Company Knowledge Based Society New Service & Business Models Leader “as more sensors are added to existing workflows, better customer service, better product support and faster product cycles will quickly be achieved.” Experienced Vernon Turner Senior Vice President IDC Advanced Intermediate Expert Supporting Technologies: Integration into the Corporate Processes Big Data Analytics and Predictions Internet of Things Cloud Condition-Based Monitoring Mobile Analytics Controllable Devices and Assets Integration Basic Networking and Simple Reporting Source: Accenture © 2015 SAP SE or an SAP affiliate company. All rights reserved. Maturity 34 Thank you! @timoelliott timoelliott.com timo.elliott@sap.com © 2015 SAP SE or an SAP affiliate company. All rights reserved.